Latest / The MAD Podcast: How AI Gets Built — with Matt Turck
ASAPP: Generative AI for Contact Centers with CEO Gustavo Sapoznik
Today, we’re joined by Gustavo Sapoznik, Founder and CEO of ASAPP, the generative AI platform transforming contact centers. Matt + Gustavo discuss the magnitude of challenges to overcome in this market, how their AI tech is designed to help humans, the reason smart people should choose working at a startup over Big Tech, and more.
This session was recorded live at a recent Data Driven NYC, our in-person, monthly event series. If you are ever in New York, you can find us on Eventbrite by searching for "FirstMark Capital". Events run monthly and are free and open to everyone. And as always, if…
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