Latest / MC Fireside Chats, an Outdoor Hospitality Podcast / MC Fireside Chats - February 19th, 2025

Transcript

MC Fireside Chats - February 19th, 2025 · MC Fireside Chats, an Outdoor Hospitality Podcast

• 0:00
  Brian Searl: Welcome
• 0:00
  Brian Searl: everybody
• 0:00
  Brian Searl: to
• 0:00
  Brian Searl: another
• 0:01
  Brian Searl: episode
• 0:01
  Brian Searl: of
• 0:01
  Brian Searl: MC
• 0:01
  Brian Searl: Fireside
• 0:02
  Brian Searl: Chats.
• 0:02
  Brian Searl: My
• 0:02
  Brian Searl: name
• 0:02
  Brian Searl: is
• 0:02
  Brian Searl: Brian
• 0:03
  Brian Searl: Searl
• 0:03
  Brian Searl: with
• 0:03
  Brian Searl: insider
• 0:04
  Brian Searl: perks
• 0:04
  Brian Searl: slash
• 0:04
  Brian Searl: modern
• 0:05
  Brian Searl: campground
• 0:05
  Brian Searl: slash
• 0:06
  Brian Searl: whatever
• 0:06
  Brian Searl: else
• 0:06
  Brian Searl: I
• 0:06
  Brian Searl: decide
• 0:07
  Brian Searl: to
• 0:07
  Brian Searl: do
• 0:07
  Brian Searl: on
• 0:07
  Brian Searl: a
• 0:07
  Brian Searl: weekly
• 0:07
  Brian Searl: basis
• 0:08
  Brian Searl: that
• 0:08
  Brian Searl: I
• 0:08
  Brian Searl: can't
• 0:08
  Brian Searl: remember.
• 0:09
  Brian Searl: From
• 0:09
  Brian Searl: day
• 0:09
  Brian Searl: to
• 0:10
  Brian Searl: day.
• 0:10
  Brian Searl: Super
• 0:10
  Brian Searl: excited
• 0:11
  Brian Searl: to
• 0:11
  Brian Searl: be
• 0:11
  Brian Searl: back
• 0:11
  Brian Searl: here
• 0:11
  Brian Searl: with
• 0:12
  Brian Searl: you
• 0:12
  Brian Searl: for
• 0:12
  Brian Searl: our
• 0:12
  Brian Searl: third
• 0:13
  Brian Searl: week
• 0:13
  Brian Searl: kind
• 0:13
  Brian Searl: of
• 0:13
  Brian Searl: episode.
• 0:13
  Brian Searl: We're
• 0:14
  Brian Searl: focusing
• 0:14
  Brian Searl: on
• 0:14
  Brian Searl: business
• 0:15
  Brian Searl: operations,
• 0:16
  Brian Searl: management,
• 0:16
  Brian Searl: things
• 0:17
  Brian Searl: like
• 0:17
  Brian Searl: that.
• 0:17
  Brian Searl: So,
• 0:18
  Brian Searl: got
• 0:18
  Brian Searl: a
• 0:18
  Brian Searl: couple
• 0:18
  Brian Searl: of
• 0:18
  Brian Searl: recurring
• 0:18
  Brian Searl: guests
• 0:19
  Brian Searl: here
• 0:19
  Brian Searl: with
• 0:19
  Brian Searl: us.
• 0:19
  Brian Searl: Mr.
• 0:20
  Brian Searl: Jeff
• 0:20
  Brian Searl: Hoffman
• 0:20
  Brian Searl: popped
• 0:21
  Brian Searl: in
• 0:21
  Brian Searl: during
• 0:21
  Brian Searl: the
• 0:21
  Brian Searl: intro.
• 0:21
  Brian Searl: Kind
• 0:22
  Brian Searl: of
• 0:22
  Brian Searl: like,
• 0:22
  Brian Searl: just
• 0:22
  Brian Searl: wanted
• 0:22
  Brian Searl: to
• 0:22
  Brian Searl: surprise
• 0:23
  Brian Searl: everybody
• 0:23
  Brian Searl: when
• 0:23
  Brian Searl: you
• 0:23
  Brian Searl: came
• 0:24
  Brian Searl: back.
• 0:25
  Brian Searl: So,
• 0:25
  Brian Searl: welcome
• 0:26
  Brian Searl: Jeff.
• 0:26
  Brian Searl: We'll
• 0:26
  Brian Searl: let
• 0:26
  Brian Searl: you
• 0:26
  Brian Searl: briefly
• 0:27
  Brian Searl: introduce
• 0:27
  Brian Searl: yourself
• 0:27
  Brian Searl: in
• 0:27
  Brian Searl: a
• 0:27
  Brian Searl: second.
• 0:28
  Brian Searl: We
• 0:28
  Brian Searl: have
• 0:29
  Brian Searl: Mike
• 0:29
  Brian Searl: Harrison,
• 0:30
  Brian Searl: who's
• 0:30
  Brian Searl: a
• 0:30
  Brian Searl: recurring
• 0:30
  Brian Searl: guest,
• 0:30
  Brian Searl: currently
• 0:31
  Brian Searl: in
• 0:31
  Brian Searl: the
• 0:31
  Brian Searl: car
• 0:31
  Brian Searl: driving.
• 0:32
  Brian Searl: So,
• 0:32
  Brian Searl: please
• 0:32
  Mike Harrison: No,
• 0:32
  Mike Harrison: no,
• 0:33
  Mike Harrison: no.
• 0:33
  Mike Harrison: Undisclosed
• 0:34
  Mike Harrison: location.
• 0:36
  Brian Searl: Undisclosed
• 0:36
  Brian Searl: location.
• 0:37
  Brian Searl: Please
• 0:37
  Brian Searl: don't
• 0:38
  Brian Searl: ask
• 0:38
  Brian Searl: Mike
• 0:38
  Brian Searl: any
• 0:38
  Brian Searl: hard
• 0:39
  Brian Searl: questions.
• 0:39
  Mike Harrison: Undisclosed
• 0:40
  Mike Harrison: location.
• 0:41
  Mike Harrison: You
• 0:41
  Mike Harrison: can
• 0:41
  Mike Harrison: ask
• 0:41
  Mike Harrison: me
• 0:41
  Mike Harrison: whatever
• 0:42
  Mike Harrison: you
• 0:42
  Mike Harrison: want.
• 0:43
  Brian Searl: Okay.
• 0:43
  Brian Searl: Sandy
• 0:44
  Brian Searl: Ellingson's
• 0:44
  Brian Searl: here
• 0:45
  Brian Searl: as
• 0:45
  Brian Searl: well.
• 0:45
  Brian Searl: And
• 0:46
  Brian Searl: then
• 0:46
  Brian Searl: we
• 0:46
  Brian Searl: have
• 0:46
  Brian Searl: two
• 0:46
  Brian Searl: special
• 0:46
  Brian Searl: guests,
• 0:47
  Brian Searl: Eric
• 0:47
  Brian Searl: and
• 0:47
  Brian Searl: Kelly,
• 0:48
  Brian Searl: who
• 0:48
  Brian Searl: introduced
• 0:48
  Brian Searl: themselves
• 0:48
  Brian Searl: briefly.
• 0:49
  Brian Searl: But
• 0:49
  Brian Searl: let's
• 0:49
  Brian Searl: just
• 0:49
  Brian Searl: start
• 0:49
  Brian Searl: with
• 0:50
  Brian Searl: our
• 0:50
  Brian Searl: recurring
• 0:50
  Brian Searl: guests.
• 0:50
  Brian Searl: Jeff,
• 0:51
  Brian Searl: do
• 0:51
  Brian Searl: you
• 0:51
  Brian Searl: want
• 0:51
  Brian Searl: to
• 0:51
  Brian Searl: go
• 0:51
  Brian Searl: first?
• 0:52
  Jeff Hoffman: Yes,
• 0:53
  Jeff Hoffman: my
• 0:53
  Jeff Hoffman: name
• 0:54
  Jeff Hoffman: is
• 0:54
  Jeff Hoffman: Jeff
• 0:54
  Jeff Hoffman: Hoffman
• 0:55
  Jeff Hoffman: and
• 0:55
  Jeff Hoffman: my
• 0:55
  Jeff Hoffman: company
• 0:56
  Jeff Hoffman: is
• 0:56
  Jeff Hoffman: Camp
• 0:56
  Jeff Hoffman: Strategy
• 0:58
  Jeff Hoffman: and
• 0:58
  Jeff Hoffman: what
• 0:58
  Jeff Hoffman: we
• 0:58
  Jeff Hoffman: do
• 0:59
  Jeff Hoffman: is
• 0:59
  Jeff Hoffman: try
• 0:59
  Jeff Hoffman: to
• 0:59
  Jeff Hoffman: work
• 0:59
  Jeff Hoffman: with
• 1:00
  Jeff Hoffman: campground
• 1:00
  Jeff Hoffman: owners
• 1:02
  Jeff Hoffman: to
• 1:02
  Jeff Hoffman: relieve
• 1:02
  Jeff Hoffman: their
• 1:03
  Jeff Hoffman: stress
• 1:04
  Jeff Hoffman: of
• 1:04
  Jeff Hoffman: operations
• 1:05
  Jeff Hoffman: and
• 1:06
  Jeff Hoffman: also
• 1:06
  Jeff Hoffman: work
• 1:06
  Jeff Hoffman: with
• 1:07
  Jeff Hoffman: new
• 1:07
  Jeff Hoffman: buyers
• 1:07
  Jeff Hoffman: and
• 1:08
  Jeff Hoffman: potential
• 1:08
  Jeff Hoffman: buyers
• 1:09
  Jeff Hoffman: to
• 1:09
  Jeff Hoffman: make
• 1:09
  Jeff Hoffman: sure
• 1:09
  Jeff Hoffman: they're
• 1:09
  Jeff Hoffman: buying
• 1:10
  Jeff Hoffman: the
• 1:10
  Jeff Hoffman: correct
• 1:10
  Jeff Hoffman: campground.
• 1:12
  Brian Searl: Kelly,
• 1:13
  Brian Searl: have
• 1:13
  Brian Searl: you
• 1:13
  Brian Searl: known
• 1:14
  Brian Searl: Jeff
• 1:14
  Brian Searl: for
• 1:14
  Brian Searl: a
• 1:14
  Brian Searl: long
• 1:14
  Brian Searl: time?
• 1:14
  Brian Searl: I
• 1:15
  Brian Searl: feel
• 1:15
  Brian Searl: like
• 1:15
  Brian Searl: you
• 1:15
  Brian Searl: maybe
• 1:15
  Brian Searl: do.
• 1:17
  Brian Searl: Okay,
• 1:17
  Brian Searl: do
• 1:17
  Brian Searl: you
• 1:17
  Brian Searl: like
• 1:18
  Brian Searl: this
• 1:18
  Brian Searl: whole
• 1:18
  Brian Searl: new
• 1:18
  Brian Searl: vibe
• 1:19
  Brian Searl: that
• 1:19
  Brian Searl: Jeff
• 1:19
  Brian Searl: has
• 1:19
  Brian Searl: going
• 1:19
  Brian Searl: on
• 1:20
  Brian Searl: here?
• 1:20
  Brian Searl: Like
• 1:20
  Brian Searl: with
• 1:20
  Brian Searl: the,
• 1:20
  Brian Searl: and
• 1:21
  Brian Searl: like
• 1:21
  Brian Searl: it's
• 1:21
  Brian Searl: different,
• 1:22
  Brian Searl: right?
• 1:23
  Kelly Jones: It
• 1:23
  Kelly Jones: looks
• 1:24
  Kelly Jones: great.
• 1:24
  Kelly Jones: He
• 1:24
  Kelly Jones: looks
• 1:25
  Kelly Jones: great
• 1:25
  Brian Searl: I
• 1:25
  Brian Searl: know,
• 1:25
  Brian Searl: it
• 1:26
  Brian Searl: does
• 1:26
  Brian Searl: look
• 1:26
  Brian Searl: good.
• 1:26
  Brian Searl: It
• 1:26
  Brian Searl: looks
• 1:27
  Brian Searl: really
• 1:27
  Brian Searl: good.
• 1:27
  Brian Searl: I'm
• 1:27
  Brian Searl: with
• 1:28
  Brian Searl: you.
• 1:29
  Brian Searl: Okay.
• 1:29
  Brian Searl: Sorry.
• 1:30
  Jeff Hoffman: It's
• 1:30
  Jeff Hoffman: only
• 1:30
  Jeff Hoffman: because
• 1:31
  Jeff Hoffman: my
• 1:31
  Jeff Hoffman: office
• 1:31
  Jeff Hoffman: is
• 1:31
  Jeff Hoffman: 10
• 1:32
  Jeff Hoffman: degrees
• 1:32
  Jeff Hoffman: and
• 1:32
  Jeff Hoffman: I'm
• 1:32
  Jeff Hoffman: freezing,
• 1:33
  Jeff Hoffman: so
• 1:33
  Jeff Hoffman: I
• 1:34
  Jeff Hoffman: have
• 1:34
  Jeff Hoffman: a
• 1:34
  Jeff Hoffman: hat
• 1:34
  Jeff Hoffman: on.
• 1:34
  Brian Searl: It
• 1:34
  Brian Searl: doesn't
• 1:34
  Brian Searl: look
• 1:34
  Brian Searl: like
• 1:34
  Brian Searl: it's
• 1:35
  Brian Searl: 10
• 1:35
  Brian Searl: degrees
• 1:35
  Brian Searl: behind
• 1:36
  Brian Searl: you.
• 1:36
  Brian Searl: It
• 1:36
  Brian Searl: looks
• 1:36
  Brian Searl: like
• 1:36
  Brian Searl: you
• 1:36
  Brian Searl: have
• 1:36
  Brian Searl: a
• 1:36
  Brian Searl: nice
• 1:37
  Brian Searl: plunge
• 1:37
  Brian Searl: pool
• 1:37
  Brian Searl: and
• 1:37
  Brian Searl: everything
• 1:38
  Brian Searl: else.
• 1:38
  Jeff Hoffman: Oh,
• 1:39
  Jeff Hoffman: yeah.
• 1:39
  Brian Searl: Mike,
• 1:40
  Brian Searl: you
• 1:40
  Brian Searl: want
• 1:40
  Brian Searl: to
• 1:40
  Brian Searl: introduce
• 1:40
  Brian Searl: yourself
• 1:40
  Brian Searl: briefly?
• 1:42
  Mike Harrison: Sure.
• 1:42
  Mike Harrison: Mike
• 1:43
  Mike Harrison: Harrison
• 1:43
  Mike Harrison: with
• 1:44
  Mike Harrison: CRR
• 1:44
  Mike Harrison: Hospitality.
• 1:46
  Mike Harrison: We
• 1:46
  Mike Harrison: own
• 1:47
  Mike Harrison: and
• 1:47
  Mike Harrison: operate
• 1:47
  Mike Harrison: upscale
• 1:48
  Mike Harrison: luxury
• 1:48
  Mike Harrison: RV
• 1:49
  Mike Harrison: resort
• 1:49
  Mike Harrison: and
• 1:49
  Mike Harrison: glamping
• 1:50
  Mike Harrison: resorts
• 1:50
  Mike Harrison: as
• 1:50
  Mike Harrison: well
• 1:51
  Mike Harrison: as
• 1:51
  Mike Harrison: manufactured
• 1:51
  Mike Harrison: home
• 1:52
  Mike Harrison: neighborhoods,
• 1:53
  Mike Harrison: storage
• 1:53
  Mike Harrison: and
• 1:53
  Mike Harrison: car
• 1:53
  Mike Harrison: wash,
• 1:54
  Mike Harrison: and
• 1:54
  Mike Harrison: we
• 1:54
  Mike Harrison: also
• 1:55
  Mike Harrison: do
• 1:55
  Mike Harrison: consulting,
• 1:56
  Mike Harrison: pre
• 1:56
  Mike Harrison: development,
• 1:57
  Mike Harrison: and
• 1:57
  Mike Harrison: then
• 1:57
  Mike Harrison: third
• 1:57
  Mike Harrison: party
• 1:57
  Mike Harrison: management
• 1:58
  Mike Harrison: for
• 1:59
  Mike Harrison: other
• 1:59
  Mike Harrison: owners
• 1:59
  Mike Harrison: as
• 1:59
  Mike Harrison: well.
• 2:00
  Mike Harrison: And
• 2:00
  Mike Harrison: if
• 2:00
  Mike Harrison: you've
• 2:01
  Mike Harrison: seen
• 2:01
  Mike Harrison: Jeff
• 2:01
  Mike Harrison: in
• 2:01
  Mike Harrison: a
• 2:01
  Mike Harrison: hat,
• 2:02
  Mike Harrison: I've
• 2:02
  Mike Harrison: actually
• 2:02
  Mike Harrison: seen
• 2:02
  Mike Harrison: him
• 2:02
  Mike Harrison: in
• 2:02
  Mike Harrison: a
• 2:02
  Mike Harrison: suit.
• 2:03
  Mike Harrison: So
• 2:06
  Brian Searl: The
• 2:06
  Brian Searl: hat
• 2:06
  Brian Searl: looks
• 2:06
  Brian Searl: better.
• 2:07
  Brian Searl: I
• 2:07
  Brian Searl: saw
• 2:07
  Brian Searl: the
• 2:07
  Brian Searl: picture
• 2:07
  Brian Searl: of
• 2:08
  Brian Searl: the
• 2:08
  Brian Searl: suit
• 2:08
  Brian Searl: in
• 2:08
  Brian Searl: DC.
• 2:08
  Brian Searl: The
• 2:09
  Brian Searl: hat
• 2:09
  Brian Searl: looks
• 2:09
  Brian Searl: better.
• 2:11
  Brian Searl: I
• 2:11
  Brian Searl: think.
• 2:11
  Brian Searl: It
• 2:12
  Brian Searl: is.
• 2:12
  Brian Searl: You
• 2:12
  Brian Searl: just
• 2:12
  Brian Searl: got
• 2:12
  Brian Searl: a
• 2:12
  Brian Searl: totally
• 2:13
  Brian Searl: different
• 2:13
  Brian Searl: vibe.
• 2:14
  Brian Searl: Sandy,
• 2:14
  Brian Searl: you
• 2:14
  Brian Searl: want
• 2:14
  Brian Searl: to
• 2:14
  Brian Searl: introduce
• 2:15
  Brian Searl: yourself?
• 2:16
  Sandy Ellingson: I'm
• 2:16
  Sandy Ellingson: Sandy
• 2:17
  Sandy Ellingson: Ellingson.
• 2:17
  Sandy Ellingson: I'm
• 2:17
  Sandy Ellingson: a
• 2:18
  Sandy Ellingson: retired
• 2:18
  Sandy Ellingson: technology
• 2:19
  Sandy Ellingson: consultant
• 2:20
  Sandy Ellingson: who
• 2:20
  Sandy Ellingson: found
• 2:20
  Sandy Ellingson: her
• 2:20
  Sandy Ellingson: way
• 2:21
  Sandy Ellingson: into
• 2:21
  Sandy Ellingson: the
• 2:21
  Sandy Ellingson: RV
• 2:21
  Sandy Ellingson: industry
• 2:22
  Sandy Ellingson: as
• 2:22
  Sandy Ellingson: an
• 2:22
  Sandy Ellingson: RVer.
• 2:23
  Sandy Ellingson: And
• 2:23
  Sandy Ellingson: I
• 2:23
  Sandy Ellingson: serve
• 2:24
  Sandy Ellingson: as
• 2:24
  Sandy Ellingson: an
• 2:24
  Sandy Ellingson: advocate
• 2:24
  Sandy Ellingson: between
• 2:25
  Sandy Ellingson: the
• 2:25
  Sandy Ellingson: industry,
• 2:26
  Sandy Ellingson: which
• 2:26
  Sandy Ellingson: is
• 2:26
  Sandy Ellingson: those
• 2:26
  Sandy Ellingson: who
• 2:26
  Sandy Ellingson: make
• 2:27
  Sandy Ellingson: the
• 2:27
  Sandy Ellingson: RVs
• 2:27
  Sandy Ellingson: and
• 2:28
  Sandy Ellingson: campgrounds.
• 2:29
  Sandy Ellingson: Mostly,
• 2:29
  Sandy Ellingson: I
• 2:30
  Sandy Ellingson: am
• 2:30
  Sandy Ellingson: a
• 2:30
  Sandy Ellingson: big
• 2:31
  Sandy Ellingson: advocate
• 2:31
  Sandy Ellingson: for
• 2:31
  Sandy Ellingson: my
• 2:32
  Sandy Ellingson: campgrounds
• 2:32
  Sandy Ellingson: and
• 2:32
  Sandy Ellingson: I
• 2:32
  Sandy Ellingson: believe
• 2:33
  Sandy Ellingson: that
• 2:33
  Sandy Ellingson: none
• 2:34
  Sandy Ellingson: of
• 2:34
  Sandy Ellingson: us
• 2:34
  Sandy Ellingson: can
• 2:34
  Sandy Ellingson: succeed
• 2:35
  Sandy Ellingson: unless
• 2:35
  Sandy Ellingson: we
• 2:35
  Sandy Ellingson: understand
• 2:36
  Sandy Ellingson: the
• 2:36
  Sandy Ellingson: importance
• 2:36
  Sandy Ellingson: of
• 2:37
  Sandy Ellingson: our
• 2:37
  Sandy Ellingson: campgrounds
• 2:38
  Sandy Ellingson: and
• 2:38
  Sandy Ellingson: what
• 2:38
  Sandy Ellingson: they
• 2:38
  Sandy Ellingson: contribute.
• 2:40
  Sandy Ellingson: You
• 2:40
  Sandy Ellingson: know,
• 2:40
  Sandy Ellingson: just
• 2:41
  Sandy Ellingson: to
• 2:41
  Sandy Ellingson: the
• 2:41
  Sandy Ellingson: entire
• 2:41
  Sandy Ellingson: experience.
• 2:42
  Sandy Ellingson: So
• 2:42
  Sandy Ellingson: I
• 2:42
  Sandy Ellingson: love
• 2:43
  Sandy Ellingson: doing
• 2:43
  Sandy Ellingson: that.
• 2:43
  Sandy Ellingson: And
• 2:43
  Sandy Ellingson: that's
• 2:43
  Sandy Ellingson: what
• 2:43
  Sandy Ellingson: I
• 2:44
  Sandy Ellingson: do.
• 2:44
  Brian Searl: Awesome.
• 2:45
  Brian Searl: Thanks
• 2:45
  Brian Searl: for
• 2:45
  Brian Searl: being
• 2:45
  Brian Searl: here.
• 2:46
  Brian Searl: Sandy.
• 2:46
  Brian Searl: Eric,
• 2:47
  Brian Searl: let's
• 2:47
  Brian Searl: go
• 2:47
  Brian Searl: with
• 2:47
  Brian Searl: you
• 2:47
  Brian Searl: first.
• 2:48
  Brian Searl: Want
• 2:49
  Brian Searl: to
• 2:49
  Brian Searl: introduce
• 2:49
  Brian Searl: yourself
• 2:50
  Brian Searl: real
• 2:50
  Brian Searl: quick.
• 2:51
  Eric Stumberg: Yep.
• 2:51
  Eric Stumberg: I'm
• 2:52
  Eric Stumberg: Eric
• 2:52
  Eric Stumberg: Stumberg.
• 2:52
  Eric Stumberg: I'm
• 2:53
  Eric Stumberg: the
• 2:53
  Eric Stumberg: co
• 2:53
  Eric Stumberg: founder
• 2:53
  Eric Stumberg: and
• 2:53
  Eric Stumberg: CEO
• 2:54
  Eric Stumberg: of
• 2:54
  Eric Stumberg: TangoInternet.
• 2:55
  Eric Stumberg: And
• 2:55
  Eric Stumberg: we
• 2:56
  Eric Stumberg: design,
• 2:57
  Eric Stumberg: build
• 2:58
  Eric Stumberg: and
• 2:58
  Eric Stumberg: manage
• 2:58
  Eric Stumberg: wired
• 2:59
  Eric Stumberg: and
• 2:59
  Eric Stumberg: wireless
• 3:00
  Eric Stumberg: connections
• 3:01
  Eric Stumberg: and
• 3:01
  Eric Stumberg: for
• 3:01
  Eric Stumberg: the
• 3:01
  Eric Stumberg: hospitality
• 3:02
  Eric Stumberg: industry.
• 3:03
  Eric Stumberg: Focused
• 3:03
  Eric Stumberg: primarily
• 3:04
  Eric Stumberg: on
• 3:04
  Eric Stumberg: campgrounds
• 3:04
  Eric Stumberg: and
• 3:04
  Eric Stumberg: marinas
• 3:05
  Eric Stumberg: and
• 3:05
  Eric Stumberg: some
• 3:05
  Eric Stumberg: other
• 3:05
  Eric Stumberg: things.
• 3:06
  Eric Stumberg: So,
• 3:07
  Eric Stumberg: it's
• 3:07
  Eric Stumberg: nice
• 3:07
  Eric Stumberg: to
• 3:07
  Eric Stumberg: be
• 3:07
  Eric Stumberg: here.
• 3:07
  Brian Searl: Welcome
• 3:07
  Brian Searl: back.
• 3:08
  Brian Searl: We've
• 3:08
  Brian Searl: had
• 3:08
  Brian Searl: you
• 3:08
  Brian Searl: on
• 3:08
  Brian Searl: the
• 3:08
  Brian Searl: show
• 3:08
  Brian Searl: before,
• 3:09
  Brian Searl: haven't
• 3:09
  Brian Searl: we?
• 3:09
  Brian Searl: I'm
• 3:09
  Brian Searl: pretty
• 3:09
  Brian Searl: sure
• 3:09
  Brian Searl: we
• 3:10
  Brian Searl: did.
• 3:10
  Brian Searl: It's
• 3:10
  Brian Searl: been
• 3:10
  Brian Searl: a
• 3:10
  Brian Searl: while,
• 3:11
  Brian Searl: but
• 3:11
  Brian Searl: we're
• 3:11
  Brian Searl: glad
• 3:11
  Brian Searl: you're
• 3:11
  Brian Searl: here.
• 3:11
  Eric Stumberg: It's
• 3:12
  Eric Stumberg: been
• 3:12
  Eric Stumberg: a
• 3:12
  Eric Stumberg: while.
• 3:13
  Eric Stumberg: I
• 3:13
  Eric Stumberg: had
• 3:13
  Eric Stumberg: hair
• 3:13
  Eric Stumberg: the
• 3:13
  Eric Stumberg: last
• 3:14
  Eric Stumberg: time
• 3:14
  Eric Stumberg: Brian,
• 3:14
  Eric Stumberg: just
• 3:14
  Eric Stumberg: to
• 3:15
  Eric Stumberg: let
• 3:15
  Eric Stumberg: you
• 3:15
  Eric Stumberg: know.
• 3:15
  Eric Stumberg: So
• 3:16
  Eric Stumberg: just
• 3:16
  Eric Stumberg: kidding.
• 3:16
  Eric Stumberg: But
• 3:17
  Eric Stumberg: I
• 3:17
  Eric Stumberg: like
• 3:18
  Eric Stumberg: Jeff's
• 3:18
  Eric Stumberg: hat.
• 3:18
  Eric Stumberg: So
• 3:19
  Eric Stumberg: I,
• 3:19
  Eric Stumberg: I
• 3:19
  Eric Stumberg: would,
• 3:19
  Eric Stumberg: I
• 3:19
  Eric Stumberg: like
• 3:20
  Eric Stumberg: the,
• 3:20
  Eric Stumberg: if
• 3:20
  Eric Stumberg: he
• 3:20
  Eric Stumberg: turns
• 3:21
  Eric Stumberg: it
• 3:21
  Eric Stumberg: around,
• 3:21
  Eric Stumberg: you've
• 3:21
  Eric Stumberg: got
• 3:21
  Eric Stumberg: a
• 3:21
  Eric Stumberg: Michael
• 3:21
  Eric Stumberg: Jordan
• 3:22
  Eric Stumberg: right
• 3:22
  Eric Stumberg: there
• 3:22
  Eric Stumberg: too.
• 3:23
  Eric Stumberg: So
• 3:23
  Eric Stumberg: we're
• 3:23
  Eric Stumberg: going
• 3:23
  Eric Stumberg: to,
• 3:23
  Eric Stumberg: I'll
• 3:23
  Eric Stumberg: look
• 3:23
  Eric Stumberg: forward
• 3:24
  Eric Stumberg: to
• 3:24
  Eric Stumberg: that,
• 3:24
  Eric Stumberg: Jeff.
• 3:24
  Brian Searl: It's
• 3:24
  Brian Searl: actually,
• 3:25
  Brian Searl: you
• 3:25
  Brian Searl: know
• 3:25
  Brian Searl: what?
• 3:25
  Brian Searl: I
• 3:25
  Brian Searl: hadn't
• 3:26
  Brian Searl: thought
• 3:26
  Brian Searl: about
• 3:26
  Brian Searl: that,
• 3:26
  Brian Searl: but
• 3:26
  Brian Searl: that's
• 3:27
  Brian Searl: good.
• 3:27
  Brian Searl: Yeah.
• 3:27
  Brian Searl: Like,
• 3:27
  Brian Searl: I
• 3:27
  Brian Searl: think
• 3:27
  Brian Searl: we
• 3:27
  Brian Searl: should
• 3:28
  Brian Searl: all
• 3:28
  Brian Searl: get
• 3:28
  Brian Searl: hats
• 3:28
  Brian Searl: next
• 3:29
  Brian Searl: time.
• 3:29
  Brian Searl: Just
• 3:29
  Brian Searl: to
• 3:30
  Brian Searl: like
• 3:30
  Brian Searl: vibe
• 3:30
  Brian Searl: with
• 3:30
  Brian Searl: whatever
• 3:31
  Brian Searl: Jeff's
• 3:31
  Brian Searl: outfit
• 3:31
  Brian Searl: is
• 3:32
  Brian Searl: every
• 3:32
  Brian Searl: week.
• 3:34
  Jeff Hoffman: I'll
• 3:34
  Jeff Hoffman: send
• 3:34
  Jeff Hoffman: out
• 3:34
  Jeff Hoffman: a
• 3:35
  Jeff Hoffman: memo
• 3:36
  Jeff Hoffman: as
• 3:36
  Jeff Hoffman: to
• 3:37
  Jeff Hoffman: what
• 3:37
  Brian Searl: we
• 3:37
  Brian Searl: need
• 3:37
  Brian Searl: to
• 3:37
  Brian Searl: plan
• 3:38
  Brian Searl: in
• 3:38
  Brian Searl: advance.
• 3:38
  Brian Searl: Cause
• 3:38
  Brian Searl: I
• 3:38
  Brian Searl: got
• 3:39
  Brian Searl: to
• 3:39
  Brian Searl: go
• 3:39
  Brian Searl: shopping.
• 3:40
  Brian Searl: So
• 3:40
  Brian Searl: yes,
• 3:40
  Brian Searl: please.
• 3:41
  Brian Searl: Or
• 3:41
  Brian Searl: at
• 3:41
  Brian Searl: least
• 3:41
  Brian Searl: have
• 3:41
  Brian Searl: Amazon
• 3:41
  Brian Searl: Prime
• 3:42
  Brian Searl: deliver
• 3:42
  Brian Searl: me
• 3:42
  Brian Searl: something.
• 3:43
  Brian Searl: Kelly.
• 3:45
  Kelly Jones: Hi,
• 3:45
  Kelly Jones: I'm
• 3:46
  Kelly Jones: Kelly
• 3:46
  Kelly Jones: Jones.
• 3:46
  Kelly Jones: I'm
• 3:46
  Kelly Jones: the
• 3:46
  Kelly Jones: vice
• 3:47
  Kelly Jones: president
• 3:47
  Kelly Jones: of
• 3:47
  Kelly Jones: operations
• 3:48
  Kelly Jones: at
• 3:48
  Kelly Jones: Great
• 3:49
  Kelly Jones: Escapes
• 3:49
  Kelly Jones: RV
• 3:49
  Kelly Jones: Resorts
• 3:50
  Kelly Jones: based
• 3:50
  Kelly Jones: out
• 3:51
  Kelly Jones: of
• 3:51
  Kelly Jones: Houston.
• 3:52
  Kelly Jones: And
• 3:53
  Kelly Jones: prior
• 3:53
  Kelly Jones: to
• 3:53
  Kelly Jones: this,
• 3:54
  Kelly Jones: I
• 3:54
  Kelly Jones: was
• 3:54
  Kelly Jones: the
• 3:54
  Kelly Jones: vice
• 3:54
  Kelly Jones: president
• 3:55
  Kelly Jones: of
• 3:55
  Kelly Jones: operations
• 3:56
  Kelly Jones: for,
• 3:57
  Kelly Jones: at
• 3:57
  Kelly Jones: the
• 3:57
  Kelly Jones: time,
• 3:57
  Kelly Jones: Leisure
• 3:58
  Kelly Jones: Systems
• 3:59
  Kelly Jones: which
• 3:59
  Kelly Jones: is
• 3:59
  Kelly Jones: the
• 4:00
  Kelly Jones: franchisor
• 4:00
  Kelly Jones: for
• 4:01
  Kelly Jones: the
• 4:01
  Kelly Jones: Yogi
• 4:01
  Kelly Jones: Bear
• 4:01
  Kelly Jones: Jellystone
• 4:02
  Kelly Jones: Park
• 4:02
  Kelly Jones: Camp
• 4:02
  Kelly Jones: Resorts.
• 4:03
  Kelly Jones: And
• 4:04
  Kelly Jones: prior
• 4:04
  Kelly Jones: to
• 4:04
  Kelly Jones: that,
• 4:04
  Kelly Jones: my
• 4:04
  Kelly Jones: family
• 4:05
  Kelly Jones: owned
• 4:05
  Kelly Jones: and
• 4:05
  Kelly Jones: operated
• 4:06
  Kelly Jones: the
• 4:06
  Kelly Jones: largest
• 4:07
  Kelly Jones: privately
• 4:07
  Kelly Jones: owned
• 4:07
  Kelly Jones: Jellystone
• 4:09
  Kelly Jones: in
• 4:09
  Kelly Jones: the
• 4:09
  Kelly Jones: system
• 4:10
  Kelly Jones: and
• 4:10
  Kelly Jones: actually
• 4:10
  Kelly Jones: in
• 4:10
  Kelly Jones: the
• 4:10
  Kelly Jones: state
• 4:11
  Kelly Jones: of
• 4:11
  Kelly Jones: Illinois,
• 4:11
  Kelly Jones: the
• 4:11
  Kelly Jones: largest
• 4:12
  Kelly Jones: campground
• 4:13
  Kelly Jones: in
• 4:13
  Kelly Jones: Amboy,
• 4:14
  Kelly Jones: Illinois.
• 4:14
  Kelly Jones: So
• 4:15
  Kelly Jones: we
• 4:15
  Kelly Jones: got
• 4:15
  Kelly Jones: into
• 4:16
  Kelly Jones: this
• 4:16
  Kelly Jones: crazy
• 4:17
  Kelly Jones: business
• 4:18
  Kelly Jones: as
• 4:18
  Kelly Jones: a
• 4:18
  Kelly Jones: family
• 4:19
  Kelly Jones: in
• 4:20
  Kelly Jones: 1976
• 4:20
  Kelly Jones: and
• 4:21
  Kelly Jones: have
• 4:22
  Kelly Jones: been
• 4:23
  Kelly Jones: plugging
• 4:23
  Kelly Jones: along
• 4:24
  Kelly Jones: since
• 4:24
  Kelly Jones: then.
• 4:25
  Brian Searl: How
• 4:26
  Brian Searl: do
• 4:26
  Brian Searl: you
• 4:26
  Brian Searl: solve
• 4:26
  Brian Searl: the
• 4:26
  Brian Searl: fact
• 4:27
  Brian Searl: that
• 4:27
  Brian Searl: you
• 4:27
  Brian Searl: don't
• 4:27
  Brian Searl: really
• 4:27
  Brian Searl: age
• 4:28
  Brian Searl: every
• 4:28
  Brian Searl: year
• 4:28
  Brian Searl: because
• 4:28
  Brian Searl: I
• 4:29
  Brian Searl: haven't
• 4:29
  Brian Searl: figured
• 4:29
  Brian Searl: it
• 4:29
  Brian Searl: out
• 4:29
  Brian Searl: yet
• 4:30
  Brian Searl: and
• 4:30
  Brian Searl: I'll
• 4:31
  Brian Searl: get
• 4:31
  Brian Searl: older
• 4:31
  Brian Searl: every
• 4:31
  Brian Searl: year
• 4:32
  Brian Searl: and
• 4:32
  Brian Searl: uglier
• 4:33
  Brian Searl: you
• 4:33
  Brian Searl: apparently
• 4:33
  Brian Searl: don't.
• 4:34
  Brian Searl: I've
• 4:34
  Brian Searl: known
• 4:34
  Brian Searl: you
• 4:34
  Brian Searl: for
• 4:34
  Brian Searl: a
• 4:34
  Brian Searl: long
• 4:34
  Brian Searl: time.
• 4:36
  Kelly Jones: Oh,
• 4:36
  Kelly Jones: I
• 4:36
  Kelly Jones: do.
• 4:37
  Kelly Jones: Trust
• 4:37
  Kelly Jones: me.
• 4:37
  Kelly Jones: Trust
• 4:38
  Kelly Jones: me.
• 4:38
  Kelly Jones: I'm
• 4:38
  Kelly Jones: a
• 4:38
  Kelly Jones: grandma
• 4:39
  Kelly Jones: now.
• 4:39
  Kelly Jones: So,
• 4:40
  Kelly Jones: definitely
• 4:40
  Kelly Jones: aging
• 4:41
  Kelly Jones: on
• 4:41
  Kelly Jones: a
• 4:41
  Kelly Jones: regular
• 4:42
  Kelly Jones: basis.
• 4:43
  Brian Searl: Well,
• 4:43
  Brian Searl: I
• 4:43
  Brian Searl: want
• 4:43
  Brian Searl: to
• 4:43
  Brian Searl: start
• 4:44
  Brian Searl: with
• 4:44
  Brian Searl: you,
• 4:44
  Brian Searl: Kelly,
• 4:45
  Brian Searl: because
• 4:45
  Brian Searl: I
• 4:45
  Brian Searl: think
• 4:46
  Brian Searl: like,
• 4:46
  Brian Searl: obviously
• 4:46
  Brian Searl: the
• 4:47
  Brian Searl: theme
• 4:47
  Brian Searl: of
• 4:47
  Brian Searl: this
• 4:47
  Brian Searl: overall
• 4:47
  Brian Searl: show
• 4:48
  Brian Searl: is
• 4:48
  Brian Searl: business
• 4:48
  Brian Searl: operations
• 4:49
  Brian Searl: and
• 4:49
  Brian Searl: management.
• 4:50
  Brian Searl: I
• 4:50
  Brian Searl: think.
• 4:51
  Brian Searl: We
• 4:51
  Brian Searl: definitely
• 4:51
  Brian Searl: want
• 4:51
  Brian Searl: to
• 4:51
  Brian Searl: dive
• 4:52
  Brian Searl: into
• 4:52
  Brian Searl: the
• 4:52
  Brian Searl: ways
• 4:52
  Brian Searl: that
• 4:52
  Brian Searl: Great
• 4:53
  Brian Searl: Escapes
• 4:53
  Brian Searl: excels
• 4:54
  Brian Searl: at
• 4:54
  Brian Searl: that
• 4:54
  Brian Searl: and
• 4:54
  Brian Searl: some
• 4:54
  Brian Searl: of
• 4:54
  Brian Searl: the
• 4:54
  Brian Searl: things
• 4:54
  Brian Searl: you
• 4:54
  Brian Searl: do
• 4:55
  Brian Searl: with
• 4:55
  Brian Searl: that,
• 4:55
  Brian Searl: but
• 4:55
  Brian Searl: I'd
• 4:55
  Brian Searl: love
• 4:55
  Brian Searl: to
• 4:55
  Brian Searl: start
• 4:56
  Brian Searl: with
• 4:56
  Brian Searl: just,
• 4:56
  Brian Searl: it's
• 4:57
  Brian Searl: kind
• 4:57
  Brian Searl: of
• 4:57
  Brian Searl: conference
• 4:57
  Brian Searl: season,
• 4:58
  Brian Searl: right?
• 4:58
  Brian Searl: With
• 4:58
  Brian Searl: some
• 4:59
  Brian Searl: of
• 4:59
  Brian Searl: the
• 4:59
  Brian Searl: smaller
• 4:59
  Brian Searl: trade
• 4:59
  Brian Searl: shows.
• 5:00
  Brian Searl: I
• 5:00
  Brian Searl: know
• 5:00
  Brian Searl: you're
• 5:00
  Brian Searl: a
• 5:00
  Brian Searl: big
• 5:00
  Brian Searl: speaker
• 5:01
  Brian Searl: at
• 5:01
  Brian Searl: those
• 5:01
  Brian Searl: shows.
• 5:02
  Brian Searl: How
• 5:02
  Brian Searl: are
• 5:03
  Brian Searl: they
• 5:03
  Brian Searl: going
• 5:03
  Brian Searl: so
• 5:03
  Brian Searl: far?
• 5:04
  Brian Searl: What
• 5:04
  Brian Searl: are
• 5:04
  Brian Searl: you,
• 5:04
  Brian Searl: cause
• 5:04
  Brian Searl: that's
• 5:04
  Brian Searl: a
• 5:04
  Brian Searl: big
• 5:05
  Brian Searl: part
• 5:05
  Brian Searl: of
• 5:05
  Brian Searl: business
• 5:05
  Brian Searl: operations
• 5:06
  Brian Searl: and
• 5:06
  Brian Searl: management,
• 5:07
  Brian Searl: is
• 5:07
  Brian Searl: continuing
• 5:08
  Brian Searl: the
• 5:08
  Brian Searl: educational
• 5:08
  Brian Searl: process,
• 5:09
  Brian Searl: learning,
• 5:09
  Brian Searl: networking,
• 5:10
  Brian Searl: things
• 5:10
  Brian Searl: like
• 5:10
  Brian Searl: that,
• 5:10
  Brian Searl: right?
• 5:11
  Kelly Jones: Oh,
• 5:12
  Kelly Jones: absolutely.
• 5:13
  Kelly Jones: Yeah,
• 5:13
  Kelly Jones: I
• 5:13
  Kelly Jones: mean,
• 5:13
  Kelly Jones: obviously
• 5:14
  Kelly Jones: we
• 5:14
  Kelly Jones: start
• 5:14
  Kelly Jones: in
• 5:15
  Kelly Jones: November
• 5:15
  Kelly Jones: we
• 5:16
  Kelly Jones: own
• 5:16
  Kelly Jones: a
• 5:16
  Kelly Jones: KOA
• 5:17
  Kelly Jones: and
• 5:17
  Kelly Jones: we
• 5:17
  Kelly Jones: own
• 5:17
  Kelly Jones: nine
• 5:18
  Kelly Jones: jellystones,
• 5:19
  Kelly Jones: and
• 5:19
  Kelly Jones: then
• 5:19
  Kelly Jones: we
• 5:20
  Kelly Jones: have
• 5:20
  Kelly Jones: six
• 5:20
  Kelly Jones: of
• 5:21
  Kelly Jones: our
• 5:21
  Kelly Jones: own
• 5:21
  Kelly Jones: private
• 5:21
  Kelly Jones: brand.
• 5:23
  Kelly Jones: So
• 5:23
  Kelly Jones: between
• 5:24
  Kelly Jones: going
• 5:25
  Kelly Jones: attending
• 5:26
  Kelly Jones: OHI,
• 5:26
  Kelly Jones: attending
• 5:27
  Kelly Jones: the
• 5:27
  Kelly Jones: KOA
• 5:27
  Kelly Jones: conference,
• 5:28
  Kelly Jones: attending
• 5:28
  Kelly Jones: the
• 5:28
  Kelly Jones: jellystone
• 5:29
  Kelly Jones: conference.
• 5:30
  Kelly Jones: We
• 5:30
  Kelly Jones: also
• 5:31
  Kelly Jones: always,
• 5:32
  Kelly Jones: I
• 5:32
  Kelly Jones: personally
• 5:32
  Kelly Jones: attend
• 5:33
  Kelly Jones: the
• 5:33
  Kelly Jones: Gatlinburg
• 5:34
  Kelly Jones: gift
• 5:34
  Kelly Jones: show
• 5:35
  Kelly Jones: in
• 5:35
  Kelly Jones: November
• 5:36
  Kelly Jones: to
• 5:36
  Kelly Jones: supply
• 5:37
  Kelly Jones: our
• 5:37
  Kelly Jones: retail
• 5:39
  Kelly Jones: venues,
• 5:40
  Kelly Jones: you
• 5:40
  Kelly Jones: know,
• 5:40
  Kelly Jones: with
• 5:40
  Kelly Jones: the
• 5:42
  Kelly Jones: greatest
• 5:42
  Kelly Jones: trends.
• 5:43
  Kelly Jones: So
• 5:43
  Kelly Jones: November
• 5:44
  Kelly Jones: is
• 5:44
  Kelly Jones: packed
• 5:45
  Kelly Jones: full
• 5:45
  Kelly Jones: and
• 5:45
  Kelly Jones: then
• 5:46
  Kelly Jones: come
• 5:46
  Kelly Jones: January,
• 5:47
  Kelly Jones: yeah,
• 5:47
  Kelly Jones: we
• 5:47
  Kelly Jones: start
• 5:48
  Kelly Jones: with
• 5:48
  Kelly Jones: a
• 5:48
  Kelly Jones: different
• 5:49
  Kelly Jones: state.
• 5:50
  Kelly Jones: shows.
• 5:50
  Kelly Jones: Last,
• 5:51
  Kelly Jones: I
• 5:51
  Kelly Jones: think
• 5:51
  Kelly Jones: last
• 5:52
  Kelly Jones: week
• 5:52
  Kelly Jones: I
• 5:52
  Kelly Jones: was
• 5:52
  Kelly Jones: in
• 5:52
  Kelly Jones: the
• 5:52
  Kelly Jones: Carolinas
• 5:53
  Kelly Jones: with
• 5:53
  Kelly Jones: Dee
• 5:54
  Kelly Jones: Witting
• 5:54
  Kelly Jones: and
• 5:54
  Kelly Jones: her
• 5:54
  Kelly Jones: group
• 5:55
  Kelly Jones: and
• 5:55
  Kelly Jones: was
• 5:56
  Kelly Jones: honored
• 5:57
  Kelly Jones: to
• 5:57
  Kelly Jones: be
• 5:57
  Kelly Jones: the
• 5:57
  Kelly Jones: keynote
• 5:57
  Kelly Jones: speaker
• 5:58
  Kelly Jones: there
• 5:58
  Kelly Jones: to
• 5:58
  Kelly Jones: really
• 5:59
  Kelly Jones: focus
• 6:00
  Kelly Jones: on
• 6:01
  Kelly Jones: team
• 6:01
  Kelly Jones: building
• 6:01
  Kelly Jones: and
• 6:02
  Kelly Jones: experiential
• 6:02
  Kelly Jones: team
• 6:03
  Kelly Jones: building.
• 6:04
  Kelly Jones: You
• 6:04
  Kelly Jones: know,
• 6:04
  Kelly Jones: it's
• 6:04
  Kelly Jones: the
• 6:05
  Kelly Jones: first
• 6:05
  Kelly Jones: step
• 6:05
  Kelly Jones: in
• 6:06
  Kelly Jones: really
• 6:06
  Kelly Jones: providing
• 6:07
  Kelly Jones: that
• 6:07
  Kelly Jones: much
• 6:08
  Kelly Jones: customer
• 6:08
  Kelly Jones: service
• 6:09
  Kelly Jones: to
• 6:10
  Kelly Jones: our
• 6:10
  Kelly Jones: guests.
• 6:11
  Kelly Jones: And
• 6:12
  Kelly Jones: the
• 6:12
  Kelly Jones: week
• 6:12
  Kelly Jones: before
• 6:13
  Kelly Jones: that,
• 6:13
  Kelly Jones: we
• 6:13
  Kelly Jones: had
• 6:14
  Kelly Jones: all
• 6:14
  Kelly Jones: of
• 6:14
  Kelly Jones: our
• 6:14
  Kelly Jones: managers
• 6:15
  Kelly Jones: in
• 6:15
  Kelly Jones: our
• 6:15
  Kelly Jones: brand
• 6:15
  Kelly Jones: new
• 6:16
  Kelly Jones: Jellystone
• 6:17
  Kelly Jones: Park
• 6:17
  Kelly Jones: location
• 6:17
  Kelly Jones: in
• 6:18
  Kelly Jones: Loudon,
• 6:18
  Kelly Jones: Tennessee.
• 6:18
  Kelly Jones: We
• 6:19
  Kelly Jones: had
• 6:19
  Kelly Jones: all
• 6:20
  Kelly Jones: 38
• 6:20
  Kelly Jones: members
• 6:21
  Kelly Jones: of
• 6:21
  Kelly Jones: the
• 6:22
  Kelly Jones: leadership
• 6:23
  Kelly Jones: at
• 6:23
  Kelly Jones: the
• 6:23
  Kelly Jones: park
• 6:23
  Kelly Jones: level
• 6:24
  Kelly Jones: come
• 6:24
  Kelly Jones: in
• 6:24
  Kelly Jones: for
• 6:24
  Kelly Jones: a
• 6:24
  Kelly Jones: week
• 6:25
  Kelly Jones: long
• 6:25
  Kelly Jones: training.
• 6:26
  Kelly Jones: Focusing
• 6:27
  Kelly Jones: on
• 6:27
  Kelly Jones: those
• 6:27
  Kelly Jones: exact
• 6:28
  Kelly Jones: things
• 6:28
  Kelly Jones: to
• 6:28
  Kelly Jones: building
• 6:29
  Kelly Jones: guest
• 6:29
  Kelly Jones: service
• 6:30
  Kelly Jones: paying
• 6:31
  Kelly Jones: attention
• 6:31
  Kelly Jones: to
• 6:31
  Kelly Jones: the
• 6:31
  Kelly Jones: details.
• 6:32
  Kelly Jones: And
• 6:33
  Kelly Jones: then
• 6:33
  Kelly Jones: one
• 6:34
  Kelly Jones: of
• 6:34
  Kelly Jones: the
• 6:34
  Kelly Jones: things
• 6:34
  Kelly Jones: that
• 6:34
  Kelly Jones: we're
• 6:35
  Kelly Jones: taking
• 6:35
  Kelly Jones: and
• 6:36
  Kelly Jones: continuing
• 6:37
  Kelly Jones: forward
• 6:37
  Kelly Jones: from
• 6:37
  Kelly Jones: our
• 6:37
  Kelly Jones: managers
• 6:38
  Kelly Jones: meeting
• 6:38
  Kelly Jones: is
• 6:38
  Kelly Jones: a
• 6:39
  Kelly Jones: weekly
• 6:39
  Kelly Jones: book
• 6:40
  Kelly Jones: club.
• 6:40
  Kelly Jones: And
• 6:41
  Kelly Jones: we're
• 6:41
  Kelly Jones: currently
• 6:41
  Kelly Jones: reading
• 6:42
  Kelly Jones: Unreasonable
• 6:43
  Kelly Jones: Hospitality
• 6:44
  Kelly Jones: by
• 6:44
  Kelly Jones: Joel
• 6:44
  Kelly Jones: I'm
• 6:44
  Kelly Jones: going
• 6:44
  Kelly Jones: to
• 6:45
  Kelly Jones: butcher
• 6:45
  Kelly Jones: his
• 6:45
  Kelly Jones: last
• 6:45
  Kelly Jones: name,
• 6:46
  Kelly Jones: so
• 6:46
  Kelly Jones: I'll
• 6:46
  Kelly Jones: apologize,
• 6:47
  Kelly Jones: but
• 6:47
  Kelly Jones: Ghadara.
• 6:48
  Kelly Jones: And
• 6:48
  Kelly Jones: so
• 6:49
  Kelly Jones: we
• 6:49
  Kelly Jones: have
• 6:49
  Kelly Jones: our
• 6:49
  Kelly Jones: first,
• 6:50
  Kelly Jones: we
• 6:50
  Kelly Jones: have
• 6:50
  Kelly Jones: our
• 6:50
  Kelly Jones: kickoff
• 6:51
  Kelly Jones: meeting
• 6:51
  Kelly Jones: tomorrow,
• 6:52
  Kelly Jones: actually,
• 6:52
  Kelly Jones: to
• 6:52
  Kelly Jones: get
• 6:53
  Kelly Jones: started
• 6:53
  Kelly Jones: and
• 6:55
  Kelly Jones: kick
• 6:55
  Kelly Jones: off
• 6:55
  Kelly Jones: the
• 6:56
  Kelly Jones: club
• 6:57
  Kelly Jones: so
• 6:57
  Kelly Jones: that
• 6:57
  Kelly Jones: we
• 6:57
  Kelly Jones: can
• 6:57
  Kelly Jones: provide
• 6:59
  Kelly Jones: that
• 6:59
  Kelly Jones: level
• 6:59
  Kelly Jones: of
• 7:00
  Kelly Jones: hospitality
• 7:01
  Kelly Jones: in
• 7:01
  Kelly Jones: all
• 7:01
  Kelly Jones: of
• 7:02
  Kelly Jones: our
• 7:03
  Kelly Jones: properties.
• 7:03
  Brian Searl: I
• 7:03
  Brian Searl: would
• 7:03
  Brian Searl: love
• 7:04
  Brian Searl: to
• 7:04
  Brian Searl: dive
• 7:04
  Brian Searl: into
• 7:04
  Brian Searl: that
• 7:05
  Brian Searl: team
• 7:05
  Brian Searl: building
• 7:05
  Brian Searl: aspect
• 7:06
  Brian Searl: with
• 7:06
  Brian Searl: you
• 7:06
  Brian Searl: if
• 7:06
  Brian Searl: you
• 7:06
  Brian Searl: want
• 7:07
  Brian Searl: to
• 7:07
  Brian Searl: real
• 7:07
  Brian Searl: quick
• 7:07
  Brian Searl: with
• 7:08
  Brian Searl: me
• 7:08
  Brian Searl: because
• 7:08
  Brian Searl: I
• 7:08
  Brian Searl: think
• 7:08
  Brian Searl: that's
• 7:09
  Brian Searl: often
• 7:10
  Brian Searl: I
• 7:10
  Brian Searl: don't
• 7:10
  Brian Searl: want
• 7:10
  Brian Searl: to
• 7:10
  Brian Searl: say
• 7:10
  Brian Searl: it's
• 7:10
  Brian Searl: always
• 7:11
  Brian Searl: because
• 7:11
  Brian Searl: there's
• 7:11
  Brian Searl: obviously
• 7:12
  Brian Searl: great
• 7:12
  Brian Searl: companies
• 7:12
  Brian Searl: like
• 7:13
  Brian Searl: you
• 7:13
  Brian Searl: who
• 7:13
  Brian Searl: are
• 7:13
  Brian Searl: focusing
• 7:14
  Brian Searl: on
• 7:14
  Brian Searl: it,
• 7:14
  Brian Searl: but
• 7:15
  Brian Searl: I
• 7:15
  Brian Searl: think
• 7:15
  Brian Searl: it's
• 7:15
  Brian Searl: often
• 7:16
  Brian Searl: overlooked
• 7:17
  Brian Searl: in
• 7:17
  Brian Searl: many
• 7:17
  Brian Searl: businesses,
• 7:17
  Brian Searl: not
• 7:18
  Brian Searl: just
• 7:18
  Brian Searl: campgrounds
• 7:18
  Brian Searl: and
• 7:19
  Brian Searl: RV
• 7:19
  Brian Searl: parks.
• 7:19
  Brian Searl: And
• 7:19
  Brian Searl: I
• 7:19
  Brian Searl: don't
• 7:19
  Brian Searl: know
• 7:19
  Brian Searl: if
• 7:20
  Brian Searl: you
• 7:20
  Brian Searl: disagree
• 7:20
  Brian Searl: with
• 7:21
  Brian Searl: me
• 7:21
  Brian Searl: if
• 7:21
  Brian Searl: you
• 7:21
  Brian Searl: want.
• 7:21
  Brian Searl: I'm
• 7:21
  Brian Searl: just
• 7:21
  Brian Searl: speaking
• 7:22
  Brian Searl: from
• 7:22
  Brian Searl: maybe
• 7:22
  Brian Searl: my
• 7:22
  Brian Searl: own
• 7:22
  Brian Searl: experience
• 7:23
  Brian Searl: in
• 7:23
  Brian Searl: the
• 7:23
  Brian Searl: businesses
• 7:23
  Brian Searl: that
• 7:23
  Brian Searl: we've
• 7:24
  Brian Searl: talked
• 7:24
  Brian Searl: to.
• 7:25
  Brian Searl: But
• 7:25
  Brian Searl: like
• 7:25
  Brian Searl: you
• 7:25
  Brian Searl: talk
• 7:25
  Brian Searl: about
• 7:26
  Brian Searl: business
• 7:26
  Brian Searl: operations
• 7:26
  Brian Searl: and
• 7:26
  Brian Searl: management
• 7:27
  Brian Searl: and
• 7:27
  Brian Searl: there's
• 7:27
  Brian Searl: always
• 7:28
  Brian Searl: that.
• 7:29
  Brian Searl: There's
• 7:29
  Brian Searl: an
• 7:29
  Brian Searl: efficiency
• 7:30
  Brian Searl: layer,
• 7:30
  Brian Searl: there's
• 7:30
  Brian Searl: a
• 7:31
  Brian Searl: maybe
• 7:31
  Brian Searl: standard
• 7:31
  Brian Searl: operating
• 7:32
  Brian Searl: procedures,
• 7:32
  Brian Searl: there's
• 7:33
  Brian Searl: documentation,
• 7:34
  Brian Searl: there's
• 7:34
  Brian Searl: all
• 7:34
  Brian Searl: the
• 7:34
  Brian Searl: things
• 7:35
  Brian Searl: that
• 7:35
  Brian Searl: typically
• 7:35
  Brian Searl: you
• 7:36
  Brian Searl: would
• 7:36
  Brian Searl: think
• 7:36
  Brian Searl: go
• 7:36
  Brian Searl: into
• 7:36
  Brian Searl: operations,
• 7:37
  Brian Searl: but
• 7:37
  Brian Searl: I
• 7:38
  Brian Searl: think
• 7:38
  Brian Searl: too
• 7:38
  Brian Searl: many
• 7:39
  Brian Searl: people
• 7:39
  Brian Searl: are
• 7:39
  Brian Searl: overlooking
• 7:40
  Brian Searl: the
• 7:40
  Brian Searl: team
• 7:41
  Brian Searl: that
• 7:41
  Brian Searl: goes
• 7:41
  Brian Searl: into
• 7:41
  Brian Searl: the
• 7:41
  Brian Searl: operations
• 7:42
  Brian Searl: that
• 7:43
  Brian Searl: executes
• 7:43
  Brian Searl: and
• 7:43
  Brian Searl: the
• 7:43
  Brian Searl: SOPs
• 7:44
  Brian Searl: and
• 7:44
  Brian Searl: the
• 7:44
  Brian Searl: documentations
• 7:45
  Brian Searl: and
• 7:45
  Brian Searl: all
• 7:45
  Brian Searl: those
• 7:45
  Brian Searl: things,
• 7:45
  Brian Searl: right?
• 7:46
  Brian Searl: Talk
• 7:46
  Brian Searl: to
• 7:46
  Brian Searl: us
• 7:47
  Brian Searl: about
• 7:47
  Brian Searl: why
• 7:47
  Brian Searl: that's
• 7:47
  Brian Searl: so
• 7:47
  Brian Searl: important
• 7:48
  Brian Searl: for
• 7:48
  Brian Searl: you
• 7:48
  Brian Searl: at
• 7:48
  Brian Searl: Great
• 7:49
  Brian Searl: Escapes.
• 7:50
  Kelly Jones: Sure.
• 7:51
  Kelly Jones: We
• 7:51
  Kelly Jones: just
• 7:51
  Kelly Jones: really
• 7:51
  Kelly Jones: feel
• 7:52
  Kelly Jones: that
• 7:52
  Kelly Jones: it
• 7:52
  Kelly Jones: sets
• 7:52
  Kelly Jones: the
• 7:53
  Kelly Jones: foundation.
• 7:54
  Kelly Jones: You
• 7:54
  Kelly Jones: know,
• 7:54
  Kelly Jones: when
• 7:54
  Kelly Jones: we
• 7:55
  Kelly Jones: own
• 7:55
  Kelly Jones: and
• 7:55
  Kelly Jones: operated
• 7:56
  Kelly Jones: our
• 7:56
  Kelly Jones: park
• 7:56
  Kelly Jones: every
• 7:57
  Kelly Jones: once
• 7:57
  Kelly Jones: in
• 7:57
  Kelly Jones: a
• 7:57
  Kelly Jones: blue
• 7:57
  Kelly Jones: moon,
• 7:58
  Kelly Jones: we
• 7:58
  Kelly Jones: actually
• 7:59
  Kelly Jones: like
• 7:59
  Kelly Jones: to
• 8:00
  Kelly Jones: take
• 8:00
  Kelly Jones: a
• 8:00
  Kelly Jones: day
• 8:00
  Kelly Jones: off
• 8:01
  Kelly Jones: as
• 8:01
  Kelly Jones: a
• 8:01
  Kelly Jones: family
• 8:02
  Kelly Jones: and
• 8:02
  Kelly Jones: I
• 8:02
  Kelly Jones: don't
• 8:03
  Kelly Jones: know,
• 8:03
  Kelly Jones: maybe
• 8:04
  Kelly Jones: see
• 8:04
  Kelly Jones: each
• 8:04
  Kelly Jones: other
• 8:05
  Kelly Jones: and
• 8:05
  Kelly Jones: do
• 8:05
  Kelly Jones: something
• 8:06
  Kelly Jones: outside
• 8:06
  Kelly Jones: of
• 8:06
  Kelly Jones: the
• 8:06
  Kelly Jones: campground.
• 8:07
  Kelly Jones: And
• 8:08
  Kelly Jones: if
• 8:08
  Kelly Jones: you
• 8:08
  Kelly Jones: don't
• 8:08
  Kelly Jones: have
• 8:09
  Kelly Jones: that
• 8:09
  Kelly Jones: solid
• 8:10
  Kelly Jones: team.
• 8:11
  Kelly Jones: That,
• 8:11
  Kelly Jones: you
• 8:12
  Kelly Jones: know,
• 8:12
  Kelly Jones: can
• 8:13
  Kelly Jones: provide
• 8:14
  Kelly Jones: the
• 8:14
  Kelly Jones: level
• 8:15
  Kelly Jones: of
• 8:15
  Kelly Jones: service
• 8:15
  Kelly Jones: you
• 8:16
  Kelly Jones: want
• 8:17
  Kelly Jones: to
• 8:17
  Kelly Jones: your
• 8:17
  Kelly Jones: guests
• 8:17
  Kelly Jones: on
• 8:18
  Kelly Jones: your
• 8:18
  Kelly Jones: property
• 8:18
  Kelly Jones: that
• 8:19
  Kelly Jones: work
• 8:20
  Kelly Jones: like
• 8:20
  Kelly Jones: a
• 8:20
  Kelly Jones: well
• 8:21
  Kelly Jones: oiled
• 8:21
  Kelly Jones: machine,
• 8:22
  Kelly Jones: for
• 8:22
  Kelly Jones: lack
• 8:22
  Kelly Jones: of
• 8:22
  Kelly Jones: a
• 8:22
  Kelly Jones: better
• 8:22
  Kelly Jones: word.
• 8:23
  Kelly Jones: Your
• 8:24
  Kelly Jones: team
• 8:24
  Kelly Jones: and
• 8:24
  Kelly Jones: your
• 8:24
  Kelly Jones: business
• 8:25
  Kelly Jones: is
• 8:25
  Kelly Jones: really
• 8:25
  Kelly Jones: only
• 8:26
  Kelly Jones: as
• 8:26
  Kelly Jones: strong
• 8:26
  Kelly Jones: as
• 8:26
  Kelly Jones: your
• 8:27
  Kelly Jones: weakest
• 8:27
  Kelly Jones: link
• 8:27
  Kelly Jones: is,
• 8:28
  Kelly Jones: right?
• 8:29
  Kelly Jones: So,
• 8:30
  Kelly Jones: by
• 8:30
  Kelly Jones: focusing
• 8:31
  Kelly Jones: at
• 8:31
  Kelly Jones: the
• 8:31
  Kelly Jones: beginning
• 8:32
  Kelly Jones: of
• 8:32
  Kelly Jones: each
• 8:32
  Kelly Jones: season
• 8:33
  Kelly Jones: and
• 8:33
  Kelly Jones: then
• 8:33
  Kelly Jones: throughout
• 8:33
  Kelly Jones: the
• 8:34
  Kelly Jones: season
• 8:34
  Kelly Jones: and
• 8:35
  Kelly Jones: building
• 8:36
  Kelly Jones: relationships
• 8:37
  Kelly Jones: within
• 8:38
  Kelly Jones: those
• 8:38
  Kelly Jones: teams.
• 8:39
  Kelly Jones: So
• 8:40
  Kelly Jones: that
• 8:40
  Kelly Jones: they
• 8:41
  Kelly Jones: can
• 8:41
  Kelly Jones: trust
• 8:42
  Kelly Jones: each
• 8:42
  Kelly Jones: other
• 8:43
  Kelly Jones: to
• 8:43
  Kelly Jones: not
• 8:43
  Kelly Jones: only
• 8:44
  Kelly Jones: do
• 8:44
  Kelly Jones: what's
• 8:44
  Kelly Jones: right
• 8:44
  Kelly Jones: for
• 8:45
  Kelly Jones: the
• 8:45
  Kelly Jones: to
• 8:46
  Kelly Jones: do
• 8:46
  Kelly Jones: what's
• 8:47
  Kelly Jones: right
• 8:47
  Kelly Jones: for
• 8:48
  Kelly Jones: the
• 8:48
  Kelly Jones: team.
• 8:49
  Kelly Jones: It's
• 8:50
  Kelly Jones: just
• 8:50
  Kelly Jones: really
• 8:50
  Kelly Jones: crucial.
• 8:51
  Kelly Jones: And
• 8:51
  Kelly Jones: I
• 8:51
  Kelly Jones: think
• 8:52
  Kelly Jones: you
• 8:52
  Kelly Jones: know,
• 8:53
  Kelly Jones: I
• 8:53
  Kelly Jones: have
• 8:53
  Kelly Jones: started
• 8:53
  Kelly Jones: to
• 8:54
  Kelly Jones: do
• 8:54
  Kelly Jones: this
• 8:54
  Kelly Jones: workshop
• 8:55
  Kelly Jones: in
• 8:55
  Kelly Jones: a
• 8:55
  Kelly Jones: couple
• 8:55
  Kelly Jones: different
• 8:56
  Kelly Jones: venues
• 8:57
  Kelly Jones: in
• 8:58
  Kelly Jones: our
• 8:58
  Kelly Jones: industry
• 8:59
  Kelly Jones: and
• 9:00
  Kelly Jones: initial
• 9:02
  Kelly Jones: response
• 9:03
  Kelly Jones: from
• 9:03
  Kelly Jones: quite
• 9:03
  Kelly Jones: a
• 9:04
  Kelly Jones: few
• 9:04
  Kelly Jones: people
• 9:05
  Kelly Jones: is.
• 9:05
  Kelly Jones: they
• 9:06
  Kelly Jones: kinda
• 9:06
  Kelly Jones: roll
• 9:06
  Kelly Jones: their
• 9:06
  Kelly Jones: eyes
• 9:07
  Kelly Jones: and
• 9:08
  Kelly Jones: team
• 9:08
  Kelly Jones: building.
• 9:08
  Kelly Jones: It's
• 9:09
  Kelly Jones: hokey
• 9:10
  Kelly Jones: for
• 9:10
  Kelly Jones: lack
• 9:10
  Kelly Jones: of
• 9:10
  Kelly Jones: a
• 9:10
  Kelly Jones: better
• 9:11
  Kelly Jones: word.
• 9:11
  Kelly Jones: Like,
• 9:11
  Kelly Jones: I'm
• 9:11
  Kelly Jones: going
• 9:11
  Kelly Jones: to
• 9:11
  Kelly Jones: make
• 9:12
  Kelly Jones: a
• 9:12
  Kelly Jones: little
• 9:12
  Kelly Jones: hands
• 9:12
  Kelly Jones: and
• 9:13
  Kelly Jones: sing
• 9:13
  Kelly Jones: Kumbaya,
• 9:14
  Kelly Jones: right?
• 9:15
  Kelly Jones: So
• 9:16
  Kelly Jones: I
• 9:16
  Kelly Jones: was
• 9:16
  Kelly Jones: fortunate
• 9:17
  Kelly Jones: enough
• 9:17
  Kelly Jones: to
• 9:18
  Kelly Jones: attend
• 9:18
  Kelly Jones: several
• 9:18
  Kelly Jones: different
• 9:19
  Kelly Jones: training
• 9:19
  Kelly Jones: sessions
• 9:20
  Kelly Jones: with
• 9:21
  Kelly Jones: some
• 9:21
  Kelly Jones: great
• 9:23
  Kelly Jones: leaders
• 9:23
  Kelly Jones: who.
• 9:25
  Kelly Jones: You
• 9:25
  Kelly Jones: know,
• 9:25
  Kelly Jones: we
• 9:25
  Kelly Jones: took
• 9:25
  Kelly Jones: train
• 9:26
  Kelly Jones: the
• 9:26
  Kelly Jones: trainer
• 9:26
  Kelly Jones: courses
• 9:27
  Kelly Jones: and
• 9:28
  Kelly Jones: really
• 9:29
  Kelly Jones: have
• 9:29
  Kelly Jones: just
• 9:30
  Kelly Jones: focused
• 9:30
  Kelly Jones: on
• 9:30
  Kelly Jones: and
• 9:31
  Kelly Jones: dug
• 9:31
  Kelly Jones: deep
• 9:31
  Kelly Jones: to
• 9:32
  Kelly Jones: really
• 9:33
  Kelly Jones: make
• 9:33
  Kelly Jones: sure
• 9:33
  Kelly Jones: that
• 9:33
  Kelly Jones: our
• 9:34
  Kelly Jones: teams
• 9:34
  Kelly Jones: are
• 9:34
  Kelly Jones: focusing
• 9:35
  Kelly Jones: on
• 9:35
  Kelly Jones: that.
• 9:35
  Kelly Jones: And
• 9:36
  Kelly Jones: by
• 9:36
  Kelly Jones: having
• 9:36
  Kelly Jones: a
• 9:37
  Kelly Jones: strong
• 9:37
  Kelly Jones: team,
• 9:37
  Kelly Jones: we
• 9:38
  Kelly Jones: know
• 9:38
  Kelly Jones: that
• 9:39
  Kelly Jones: on
• 9:39
  Kelly Jones: the
• 9:39
  Kelly Jones: other
• 9:39
  Kelly Jones: end,
• 9:40
  Kelly Jones: it
• 9:40
  Kelly Jones: provides
• 9:41
  Kelly Jones: a
• 9:41
  Kelly Jones: better
• 9:41
  Kelly Jones: experience
• 9:42
  Kelly Jones: for
• 9:42
  Kelly Jones: our
• 9:43
  Kelly Jones: guests.
• 9:43
  Kelly Jones: People
• 9:44
  Kelly Jones: are
• 9:44
  Kelly Jones: more
• 9:44
  Kelly Jones: willing
• 9:45
  Kelly Jones: to
• 9:45
  Kelly Jones: help
• 9:46
  Kelly Jones: others
• 9:46
  Kelly Jones: that
• 9:46
  Kelly Jones: they
• 9:46
  Kelly Jones: have
• 9:47
  Kelly Jones: a
• 9:47
  Kelly Jones: relationship
• 9:48
  Kelly Jones: with,
• 9:48
  Kelly Jones: that
• 9:49
  Kelly Jones: they
• 9:49
  Kelly Jones: have
• 9:49
  Kelly Jones: something
• 9:49
  Kelly Jones: in
• 9:50
  Kelly Jones: common
• 9:50
  Kelly Jones: with.
• 9:51
  Kelly Jones: And
• 9:51
  Kelly Jones: you
• 9:51
  Kelly Jones: know,
• 9:52
  Kelly Jones: we
• 9:52
  Kelly Jones: have
• 9:53
  Kelly Jones: people
• 9:53
  Kelly Jones: in
• 9:53
  Kelly Jones: our
• 9:53
  Kelly Jones: workforce.
• 9:55
  Kelly Jones: Like
• 9:55
  Kelly Jones: most
• 9:55
  Kelly Jones: campgrounds
• 9:56
  Kelly Jones: do
• 9:56
  Kelly Jones: 14,
• 9:57
  Kelly Jones: 15
• 9:58
  Kelly Jones: years
• 9:58
  Kelly Jones: old
• 9:59
  Kelly Jones: to
• 9:59
  Kelly Jones: 80
• 9:59
  Kelly Jones: years
• 9:59
  Kelly Jones: old.
• 10:00
  Kelly Jones: And
• 10:01
  Kelly Jones: so
• 10:01
  Kelly Jones: there's
• 10:01
  Kelly Jones: a
• 10:01
  Kelly Jones: lot
• 10:01
  Kelly Jones: of
• 10:02
  Kelly Jones: generational
• 10:02
  Kelly Jones: differences
• 10:04
  Kelly Jones: on
• 10:05
  Kelly Jones: work
• 10:05
  Kelly Jones: ethic,
• 10:06
  Kelly Jones: on
• 10:07
  Kelly Jones: even
• 10:07
  Kelly Jones: meanings
• 10:08
  Kelly Jones: and
• 10:08
  Kelly Jones: words.
• 10:09
  Kelly Jones: What
• 10:09
  Kelly Jones: does
• 10:09
  Kelly Jones: it
• 10:09
  Kelly Jones: mean
• 10:09
  Kelly Jones: to
• 10:10
  Kelly Jones: be
• 10:10
  Kelly Jones: loyal
• 10:10
  Kelly Jones: to
• 10:10
  Kelly Jones: a
• 10:10
  Kelly Jones: company?
• 10:12
  Kelly Jones: Looks
• 10:12
  Kelly Jones: very
• 10:12
  Kelly Jones: different
• 10:13
  Kelly Jones: to
• 10:13
  Kelly Jones: someone
• 10:14
  Kelly Jones: my
• 10:14
  Kelly Jones: age
• 10:14
  Kelly Jones: and
• 10:14
  Kelly Jones: older
• 10:15
  Kelly Jones: than
• 10:15
  Kelly Jones: it
• 10:15
  Kelly Jones: does
• 10:15
  Kelly Jones: to
• 10:16
  Kelly Jones: a
• 10:16
  Kelly Jones: millennial
• 10:16
  Kelly Jones: and
• 10:17
  Kelly Jones: younger.
• 10:18
  Kelly Jones: And
• 10:18
  Kelly Jones: not
• 10:19
  Kelly Jones: that
• 10:19
  Kelly Jones: either
• 10:19
  Kelly Jones: is
• 10:19
  Kelly Jones: right
• 10:20
  Kelly Jones: or
• 10:20
  Kelly Jones: wrong.
• 10:20
  Kelly Jones: They're
• 10:20
  Kelly Jones: just
• 10:20
  Kelly Jones: different.
• 10:21
  Kelly Jones: And
• 10:21
  Kelly Jones: so
• 10:22
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• 10:23
  Kelly Jones: those
• 10:23
  Kelly Jones: generational
• 10:24
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• 10:25
  Kelly Jones: when
• 10:25
  Kelly Jones: you're
• 10:25
  Kelly Jones: trying
• 10:26
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• 10:26
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• 10:26
  Kelly Jones: a
• 10:26
  Kelly Jones: team
• 10:27
  Kelly Jones: is
• 10:27
  Kelly Jones: very
• 10:27
  Kelly Jones: important
• 10:29
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• 10:29
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• 10:30
  Kelly Jones: them
• 10:30
  Kelly Jones: to
• 10:30
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• 10:31
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• 10:31
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• 10:32
  Kelly Jones: You
• 10:32
  Kelly Jones: know,
• 10:32
  Kelly Jones: we
• 10:33
  Kelly Jones: were
• 10:33
  Kelly Jones: all
• 10:33
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• 10:34
  Kelly Jones: once
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  Kelly Jones: we
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  Kelly Jones: were
• 10:34
  Kelly Jones: all
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  Kelly Jones: young
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• 10:36
  Kelly Jones: We
• 10:36
  Kelly Jones: all
• 10:36
  Kelly Jones: knew
• 10:37
  Kelly Jones: more
• 10:37
  Kelly Jones: than
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  Kelly Jones: our
• 10:37
  Kelly Jones: parents
• 10:38
  Kelly Jones: did.
• 10:39
  Kelly Jones: And
• 10:39
  Kelly Jones: then
• 10:39
  Kelly Jones: when
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  Kelly Jones: we
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• 10:41
  Kelly Jones: out
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  Kelly Jones: that
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  Kelly Jones: ours
• 10:42
  Kelly Jones: were
• 10:42
  Kelly Jones: pretty
• 10:42
  Kelly Jones: smart.
• 10:43
  Kelly Jones: And
• 10:44
  Kelly Jones: you
• 10:44
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• 10:44
  Kelly Jones: it's
• 10:45
  Kelly Jones: that
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• 10:45
  Kelly Jones: And
• 10:46
  Kelly Jones: so
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• 10:48
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• 10:48
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• 10:48
  Kelly Jones: that
• 10:48
  Kelly Jones: along
• 10:49
  Kelly Jones: and
• 10:49
  Kelly Jones: help
• 10:51
  Kelly Jones: everybody
• 10:51
  Kelly Jones: understand
• 10:52
  Kelly Jones: why
• 10:53
  Kelly Jones: someone
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• 10:54
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• 10:54
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• 10:56
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• 10:59
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• 11:01
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• 11:01
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  Kelly Jones: team
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• 11:05
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• 11:08
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  Kelly Jones: is
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• 11:09
  Kelly Jones: better
• 11:09
  Kelly Jones: experience
• 11:10
  Kelly Jones: for
• 11:10
  Kelly Jones: your
• 11:10
  Kelly Jones: guests.
• 11:10
  Kelly Jones: So,
• 11:11
  Kelly Jones: really
• 11:12
  Kelly Jones: just
• 11:12
  Kelly Jones: trying
• 11:13
  Kelly Jones: to
• 11:13
  Kelly Jones: make
• 11:13
  Kelly Jones: that
• 11:13
  Kelly Jones: base
• 11:14
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• 11:15
  Brian Searl: I
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• 11:17
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• 11:18
  Brian Searl: is
• 11:18
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• 11:18
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• 11:18
  Brian Searl: so
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• 11:20
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• 11:20
  Brian Searl: Right.
• 11:21
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• 11:21
  Brian Searl: obviously
• 11:22
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• 11:22
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• 11:22
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• 11:25
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• 11:25
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• 11:27
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• 11:28
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• 11:28
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• 11:29
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• 11:29
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• 11:29
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• 11:29
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• 11:30
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• 11:30
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• 11:30
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• 11:30
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• 11:31
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• 11:31
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• 11:32
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• 11:40
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• 11:41
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• 11:42
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• 11:42
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• 11:42
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• 11:43
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• 11:44
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• 11:45
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• 11:47
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• 11:47
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• 11:48
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• 11:49
  Brian Searl: can't
• 11:49
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• 11:49
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• 11:50
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• 11:51
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• 11:51
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• 11:51
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• 11:52
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• 11:52
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• 11:53
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• 11:53
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• 11:53
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• 11:54
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• 11:54
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• 11:54
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• 11:55
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• 11:55
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• 11:55
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• 11:55
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• 11:56
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• 11:56
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• 11:58
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• 11:59
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• 11:59
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• 12:00
  Brian Searl: there
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• 12:00
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• 12:01
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• 12:06
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• 12:06
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• 12:07
  Brian Searl: always
• 12:07
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• 12:07
  Brian Searl: a
• 12:07
  Brian Searl: better
• 12:07
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• 12:09
  Brian Searl: I
• 12:09
  Brian Searl: think
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• 12:09
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• 12:09
  Brian Searl: pretty
• 12:09
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• 12:09
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• 12:10
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• 12:10
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• 12:10
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• 12:10
  Brian Searl: emphasis
• 12:10
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• 12:11
  Brian Searl: culture
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• 12:11
  Brian Searl: people
• 12:11
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• 12:12
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• 12:12
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• 12:13
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• 12:13
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• 12:13
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• 12:14
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• 12:14
  Brian Searl: dinners
• 12:14
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• 12:14
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• 12:14
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• 12:15
  Brian Searl: things
• 12:15
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• 12:15
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• 12:16
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• 12:16
  Brian Searl: still,
• 12:16
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• 12:16
  Brian Searl: being
• 12:17
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• 12:18
  Brian Searl: like
• 12:18
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• 12:18
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• 12:18
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• 12:18
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• 12:18
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• 12:19
  Brian Searl: can't
• 12:19
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• 12:19
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• 12:20
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• 12:20
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• 12:20
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• 12:20
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• 12:20
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• 12:20
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• 12:21
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• 12:21
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• 12:21
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• 12:21
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• 12:22
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• 12:22
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• 12:22
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• 12:22
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• 12:22
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• 12:22
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• 12:23
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• 12:23
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• 12:23
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• 12:23
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• 12:24
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• 12:24
  Brian Searl: aspect.
• 12:25
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• 12:25
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• 12:25
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• 12:25
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• 12:26
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• 12:26
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• 12:26
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• 12:27
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• 12:27
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• 12:27
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• 12:27
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• 12:28
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• 12:28
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• 12:28
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• 12:28
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• 12:28
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• 12:28
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• 12:29
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• 12:29
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• 12:29
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• 12:29
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• 12:29
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• 12:30
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• 12:30
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• 12:30
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• 12:30
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• 12:30
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• 12:31
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• 12:31
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• 12:31
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• 12:31
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• 12:32
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• 12:32
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• 12:32
  Brian Searl: with
• 12:32
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• 12:33
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• 12:33
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• 12:33
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• 12:34
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• 12:35
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• 12:35
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• 12:35
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• 12:36
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• 12:39
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• 12:40
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• 12:40
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• 12:40
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• 12:41
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• 12:41
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• 12:42
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• 12:42
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• 12:42
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• 12:42
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• 12:42
  Brian Searl: Is
• 12:42
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• 12:43
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• 12:44
  Kelly Jones: Yeah,
• 12:44
  Kelly Jones: it
• 12:44
  Kelly Jones: really
• 12:44
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• 12:45
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• 12:45
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• 12:48
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• 12:49
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• 12:49
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• 12:49
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• 12:50
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• 12:50
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• 12:54
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• 12:56
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• 12:59
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• 12:59
  Kelly Jones: the
• 12:59
  Kelly Jones: essential
• 12:59
  Kelly Jones: for
• 13:00
  Kelly Jones: everyone.
• 13:01
  Brian Searl: And
• 13:01
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• 13:01
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• 13:02
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• 13:02
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• 13:02
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• 13:06
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• 13:06
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• 13:07
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• 13:07
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• 13:08
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• 13:09
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• 13:09
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• 13:10
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• 13:10
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• 13:10
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• 13:10
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• 13:12
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• 13:12
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• 13:13
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• 13:13
  Brian Searl: But
• 13:14
  Brian Searl: there
• 13:14
  Brian Searl: could
• 13:14
  Brian Searl: be
• 13:15
  Brian Searl: seven
• 13:15
  Brian Searl: other
• 13:15
  Brian Searl: ways
• 13:15
  Brian Searl: to
• 13:16
  Brian Searl: do
• 13:16
  Brian Searl: it
• 13:16
  Brian Searl: that
• 13:16
  Brian Searl: are
• 13:16
  Brian Searl: equally
• 13:17
  Brian Searl: or
• 13:17
  Brian Searl: even
• 13:17
  Brian Searl: better
• 13:18
  Brian Searl: than
• 13:18
  Brian Searl: the
• 13:18
  Brian Searl: way
• 13:19
  Brian Searl: you
• 13:19
  Brian Searl: thought.
• 13:20
  Brian Searl: And
• 13:20
  Brian Searl: so
• 13:20
  Brian Searl: just
• 13:21
  Brian Searl: having
• 13:21
  Brian Searl: that
• 13:21
  Brian Searl: ability
• 13:21
  Brian Searl: to
• 13:22
  Brian Searl: kind
• 13:22
  Brian Searl: of
• 13:22
  Brian Searl: let
• 13:22
  Brian Searl: go
• 13:22
  Brian Searl: and
• 13:23
  Brian Searl: place
• 13:23
  Brian Searl: that
• 13:23
  Brian Searl: trust,
• 13:24
  Brian Searl: like
• 13:24
  Brian Searl: the
• 13:24
  Brian Searl: what's
• 13:24
  Brian Searl: the
• 13:24
  Brian Searl: exercise
• 13:25
  Brian Searl: where
• 13:25
  Brian Searl: you
• 13:25
  Brian Searl: fall
• 13:25
  Brian Searl: back
• 13:25
  Brian Searl: and
• 13:26
  Brian Searl: let
• 13:26
  Brian Searl: somebody
• 13:26
  Brian Searl: catch
• 13:26
  Brian Searl: you
• 13:26
  Brian Searl: in
• 13:26
  Brian Searl: the
• 13:26
  Brian Searl: arms,
• 13:27
  Brian Searl: right?
• 13:27
  Brian Searl: Or
• 13:27
  Brian Searl: whatever.
• 13:28
  Brian Searl: Having
• 13:28
  Brian Searl: that
• 13:28
  Brian Searl: trust
• 13:29
  Brian Searl: exercise
• 13:29
  Brian Searl: to
• 13:29
  Brian Searl: know
• 13:30
  Brian Searl: that
• 13:30
  Brian Searl: is
• 13:30
  Brian Searl: yeah.
• 13:31
  Brian Searl: I
• 13:31
  Brian Searl: think
• 13:32
  Brian Searl: easier
• 13:32
  Brian Searl: for
• 13:32
  Brian Searl: some
• 13:33
  Brian Searl: harder
• 13:33
  Brian Searl: for
• 13:33
  Brian Searl: me,
• 13:34
  Brian Searl: perhaps,
• 13:35
  Brian Searl: but
• 13:35
  Brian Searl: you're
• 13:35
  Brian Searl: right.
• 13:36
  Brian Searl: Like
• 13:36
  Brian Searl: you
• 13:36
  Brian Searl: have
• 13:36
  Brian Searl: to
• 13:36
  Brian Searl: get
• 13:36
  Brian Searl: there
• 13:37
  Brian Searl: somehow.
• 13:37
  Brian Searl: Mike,
• 13:38
  Brian Searl: you
• 13:38
  Brian Searl: have
• 13:38
  Brian Searl: placed
• 13:39
  Brian Searl: a
• 13:39
  Brian Searl: big
• 13:39
  Brian Searl: emphasis
• 13:39
  Brian Searl: on
• 13:39
  Brian Searl: this
• 13:39
  Brian Searl: CRR
• 13:40
  Brian Searl: too,
• 13:40
  Brian Searl: right?
• 13:42
  Mike Harrison: Yeah,
• 13:42
  Mike Harrison: absolutely.
• 13:43
  Mike Harrison: I
• 13:43
  Mike Harrison: think,
• 13:44
  Mike Harrison: you
• 13:44
  Mike Harrison: know,
• 13:44
  Mike Harrison: there's
• 13:44
  Mike Harrison: a
• 13:44
  Mike Harrison: balance.
• 13:45
  Mike Harrison: There's
• 13:45
  Mike Harrison: the
• 13:45
  Mike Harrison: on
• 13:45
  Mike Harrison: property
• 13:46
  Mike Harrison: culture,
• 13:47
  Mike Harrison: and
• 13:47
  Mike Harrison: then
• 13:47
  Mike Harrison: there's
• 13:48
  Mike Harrison: the,
• 13:48
  Mike Harrison: if
• 13:48
  Mike Harrison: you
• 13:48
  Mike Harrison: want
• 13:48
  Mike Harrison: to
• 13:48
  Mike Harrison: call
• 13:48
  Mike Harrison: it
• 13:48
  Mike Harrison: a
• 13:49
  Mike Harrison: remote
• 13:49
  Mike Harrison: corporate
• 13:49
  Mike Harrison: culture
• 13:50
  Mike Harrison: and
• 13:50
  Mike Harrison: they
• 13:50
  Mike Harrison: all
• 13:51
  Mike Harrison: have
• 13:51
  Mike Harrison: to
• 13:51
  Mike Harrison: integrate
• 13:51
  Mike Harrison: and
• 13:51
  Mike Harrison: be
• 13:52
  Mike Harrison: seamless,
• 13:52
  Mike Harrison: you
• 13:52
  Mike Harrison: know,
• 13:52
  Mike Harrison: and
• 13:52
  Mike Harrison: as
• 13:53
  Mike Harrison: Kelly
• 13:53
  Mike Harrison: said,
• 13:54
  Mike Harrison: you
• 13:54
  Mike Harrison: know,
• 13:54
  Mike Harrison: Brian,
• 13:55
  Mike Harrison: you're
• 13:55
  Mike Harrison: expressing
• 13:56
  Mike Harrison: it.
• 13:56
  Mike Harrison: And
• 13:56
  Mike Harrison: I
• 13:56
  Mike Harrison: don't
• 13:57
  Mike Harrison: mean
• 13:57
  Mike Harrison: to
• 13:57
  Mike Harrison: say
• 13:57
  Mike Harrison: it
• 13:57
  Mike Harrison: this
• 13:57
  Mike Harrison: way,
• 13:58
  Mike Harrison: but
• 13:58
  Mike Harrison: like,
• 13:58
  Mike Harrison: as
• 13:58
  Mike Harrison: if
• 13:59
  Mike Harrison: it's
• 13:59
  Mike Harrison: commonplace
• 14:00
  Mike Harrison: and
• 14:00
  Mike Harrison: everybody
• 14:00
  Mike Harrison: does
• 14:00
  Mike Harrison: it.
• 14:01
  Mike Harrison: But
• 14:01
  Mike Harrison: I
• 14:01
  Mike Harrison: don't
• 14:01
  Mike Harrison: think
• 14:01
  Mike Harrison: that's
• 14:02
  Mike Harrison: true.
• 14:03
  Mike Harrison: You
• 14:03
  Mike Harrison: know,
• 14:03
  Mike Harrison: some
• 14:03
  Mike Harrison: companies
• 14:04
  Mike Harrison: don't
• 14:04
  Mike Harrison: focus
• 14:04
  Mike Harrison: on
• 14:04
  Mike Harrison: it
• 14:04
  Mike Harrison: at
• 14:05
  Mike Harrison: all.
• 14:05
  Mike Harrison: And
• 14:05
  Mike Harrison: you
• 14:05
  Mike Harrison: can
• 14:05
  Mike Harrison: see
• 14:06
  Mike Harrison: clearly
• 14:06
  Mike Harrison: where,
• 14:07
  Mike Harrison: you
• 14:07
  Mike Harrison: know,
• 14:07
  Mike Harrison: their
• 14:07
  Mike Harrison: Google
• 14:08
  Mike Harrison: reviews
• 14:08
  Mike Harrison: or
• 14:08
  Mike Harrison: their
• 14:08
  Mike Harrison: Glassdoor
• 14:09
  Mike Harrison: reviews
• 14:09
  Mike Harrison: or
• 14:09
  Mike Harrison: their
• 14:09
  Mike Harrison: Indeed.
• 14:10
  Mike Harrison: And
• 14:11
  Mike Harrison: so
• 14:11
  Mike Harrison: I
• 14:11
  Mike Harrison: think
• 14:11
  Mike Harrison: a
• 14:11
  Mike Harrison: lot
• 14:11
  Mike Harrison: of
• 14:11
  Mike Harrison: people
• 14:12
  Mike Harrison: take
• 14:12
  Mike Harrison: it
• 14:12
  Mike Harrison: for
• 14:12
  Mike Harrison: granted.
• 14:14
  Mike Harrison: But
• 14:14
  Mike Harrison: it
• 14:14
  Mike Harrison: has
• 14:15
  Mike Harrison: to
• 14:15
  Mike Harrison: be
• 14:15
  Mike Harrison: an
• 14:15
  Mike Harrison: intentional
• 14:16
  Mike Harrison: effort.
• 14:16
  Mike Harrison: And,
• 14:17
  Mike Harrison: you
• 14:17
  Mike Harrison: know,
• 14:17
  Mike Harrison: at
• 14:17
  Mike Harrison: CRR,
• 14:17
  Mike Harrison: for
• 14:18
  Mike Harrison: example,
• 14:18
  Mike Harrison: like
• 14:18
  Mike Harrison: you,
• 14:19
  Mike Harrison: our
• 14:19
  Mike Harrison: leadership
• 14:19
  Mike Harrison: team
• 14:20
  Mike Harrison: is
• 14:20
  Mike Harrison: entirely
• 14:20
  Mike Harrison: remote.
• 14:21
  Mike Harrison: So
• 14:21
  Mike Harrison: we
• 14:22
  Mike Harrison: work
• 14:22
  Mike Harrison: hard
• 14:23
  Mike Harrison: at
• 14:23
  Mike Harrison: having,
• 14:24
  Mike Harrison: you
• 14:24
  Mike Harrison: know,
• 14:24
  Mike Harrison: touchpoints.
• 14:25
  Mike Harrison: And,
• 14:25
  Mike Harrison: we
• 14:25
  Mike Harrison: have
• 14:26
  Mike Harrison: live
• 14:26
  Mike Harrison: meetings
• 14:26
  Mike Harrison: on
• 14:26
  Mike Harrison: teams
• 14:27
  Mike Harrison: all
• 14:27
  Mike Harrison: the
• 14:27
  Mike Harrison: time
• 14:27
  Mike Harrison: with
• 14:27
  Mike Harrison: video.
• 14:28
  Mike Harrison: We
• 14:28
  Mike Harrison: mandate
• 14:28
  Mike Harrison: it.
• 14:28
  Mike Harrison: People
• 14:29
  Mike Harrison: chuckle
• 14:29
  Mike Harrison: about
• 14:30
  Mike Harrison: we
• 14:30
  Mike Harrison: have
• 14:30
  Mike Harrison: virtual
• 14:30
  Mike Harrison: office
• 14:31
  Mike Harrison: every
• 14:31
  Mike Harrison: week,
• 14:32
  Mike Harrison: but
• 14:32
  Mike Harrison: then
• 14:32
  Mike Harrison: we
• 14:32
  Mike Harrison: also
• 14:33
  Mike Harrison: have
• 14:33
  Mike Harrison: in
• 14:33
  Mike Harrison: person
• 14:34
  Mike Harrison: meetings
• 14:34
  Mike Harrison: at
• 14:34
  Mike Harrison: least
• 14:34
  Mike Harrison: 56
• 14:35
  Mike Harrison: times
• 14:35
  Mike Harrison: a
• 14:35
  Mike Harrison: year
• 14:35
  Mike Harrison: to
• 14:36
  Mike Harrison: make
• 14:36
  Mike Harrison: sure,
• 14:36
  Mike Harrison: because
• 14:36
  Mike Harrison: you
• 14:37
  Mike Harrison: can't
• 14:37
  Mike Harrison: replace
• 14:37
  Mike Harrison: that
• 14:37
  Mike Harrison: water
• 14:38
  Mike Harrison: cooler
• 14:38
  Mike Harrison: talk,
• 14:38
  Mike Harrison: if
• 14:38
  Mike Harrison: you
• 14:38
  Mike Harrison: will.
• 14:39
  Mike Harrison: But
• 14:39
  Mike Harrison: we
• 14:39
  Mike Harrison: do,
• 14:40
  Mike Harrison: things
• 14:40
  Mike Harrison: like
• 14:40
  Mike Harrison: strategy
• 14:40
  Mike Harrison: sessions,
• 14:41
  Mike Harrison: but
• 14:41
  Mike Harrison: we
• 14:41
  Mike Harrison: always
• 14:41
  Mike Harrison: make
• 14:41
  Mike Harrison: sure
• 14:42
  Mike Harrison: we're
• 14:42
  Mike Harrison: intentional.
• 14:42
  Mike Harrison: We
• 14:42
  Mike Harrison: do
• 14:43
  Mike Harrison: axe
• 14:43
  Mike Harrison: throwing
• 14:43
  Mike Harrison: or,
• 14:44
  Mike Harrison: volunteer
• 14:45
  Mike Harrison: days
• 14:45
  Mike Harrison: at
• 14:45
  Mike Harrison: the
• 14:45
  Mike Harrison: humane
• 14:45
  Mike Harrison: society
• 14:46
  Mike Harrison: just
• 14:47
  Mike Harrison: to
• 14:47
  Mike Harrison: make
• 14:47
  Mike Harrison: sure
• 14:47
  Mike Harrison: that
• 14:47
  Mike Harrison: we're
• 14:47
  Mike Harrison: reinforcing
• 14:48
  Mike Harrison: the
• 14:48
  Mike Harrison: culture
• 14:48
  Mike Harrison: and
• 14:48
  Mike Harrison: the
• 14:49
  Mike Harrison: communication
• 14:49
  Mike Harrison: with
• 14:49
  Mike Harrison: each
• 14:50
  Mike Harrison: other.
• 14:50
  Mike Harrison: Yeah.
• 14:50
  Mike Harrison: But
• 14:50
  Mike Harrison: also
• 14:51
  Mike Harrison: as
• 14:51
  Mike Harrison: Kelly
• 14:51
  Mike Harrison: mentioned,
• 14:52
  Mike Harrison: and
• 14:52
  Mike Harrison: this
• 14:52
  Mike Harrison: is
• 14:52
  Mike Harrison: going
• 14:53
  Mike Harrison: to
• 14:53
  Mike Harrison: be
• 14:53
  Mike Harrison: different
• 14:53
  Mike Harrison: for
• 14:53
  Mike Harrison: everybody,
• 14:54
  Mike Harrison: how
• 14:54
  Mike Harrison: do
• 14:54
  Mike Harrison: you
• 14:54
  Mike Harrison: manage
• 14:54
  Mike Harrison: a
• 14:55
  Mike Harrison: culture
• 14:55
  Mike Harrison: remotely,
• 14:56
  Mike Harrison: for
• 14:56
  Mike Harrison: your
• 14:56
  Mike Harrison: properties
• 14:57
  Mike Harrison: we
• 14:58
  Mike Harrison: have
• 14:58
  Mike Harrison: in
• 14:58
  Mike Harrison: our
• 14:58
  Mike Harrison: budgets
• 14:58
  Mike Harrison: built
• 14:59
  Mike Harrison: in
• 14:59
  Mike Harrison: everyone,
• 14:59
  Mike Harrison: every
• 15:00
  Mike Harrison: property
• 15:00
  Mike Harrison: has
• 15:00
  Mike Harrison: associate
• 15:01
  Mike Harrison: recognition.
• 15:02
  Mike Harrison: And
• 15:02
  Mike Harrison: so
• 15:03
  Mike Harrison: we
• 15:03
  Mike Harrison: make
• 15:03
  Mike Harrison: sure
• 15:03
  Mike Harrison: that
• 15:03
  Mike Harrison: there
• 15:04
  Mike Harrison: are
• 15:04
  Mike Harrison: plans
• 15:04
  Mike Harrison: in
• 15:04
  Mike Harrison: place
• 15:05
  Mike Harrison: to
• 15:05
  Mike Harrison: do
• 15:05
  Mike Harrison: that.
• 15:06
  Mike Harrison: Every
• 15:06
  Mike Harrison: GM
• 15:06
  Mike Harrison: does
• 15:06
  Mike Harrison: it
• 15:06
  Mike Harrison: a
• 15:06
  Mike Harrison: little
• 15:07
  Mike Harrison: bit
• 15:07
  Mike Harrison: different
• 15:07
  Mike Harrison: and
• 15:07
  Mike Harrison: that's
• 15:08
  Mike Harrison: okay
• 15:08
  Mike Harrison: because
• 15:08
  Mike Harrison: they
• 15:08
  Mike Harrison: have
• 15:08
  Mike Harrison: a
• 15:08
  Mike Harrison: style.
• 15:09
  Mike Harrison: But
• 15:09
  Mike Harrison: you
• 15:09
  Mike Harrison: know,
• 15:09
  Mike Harrison: for
• 15:09
  Mike Harrison: example,
• 15:10
  Mike Harrison: this
• 15:10
  Mike Harrison: week
• 15:10
  Mike Harrison: is
• 15:10
  Mike Harrison: a
• 15:11
  Mike Harrison: random
• 15:11
  Mike Harrison: acts
• 15:11
  Mike Harrison: of
• 15:11
  Mike Harrison: kindness
• 15:12
  Mike Harrison: week.
• 15:13
  Mike Harrison: Nationally.
• 15:13
  Mike Harrison: And
• 15:13
  Mike Harrison: we
• 15:14
  Mike Harrison: have
• 15:14
  Mike Harrison: a
• 15:14
  Mike Harrison: big
• 15:14
  Mike Harrison: focus
• 15:14
  Mike Harrison: on,
• 15:15
  Mike Harrison: sharing
• 15:15
  Mike Harrison: the
• 15:15
  Mike Harrison: random
• 15:16
  Mike Harrison: acts
• 15:16
  Mike Harrison: of
• 15:16
  Mike Harrison: kindness.
• 15:16
  Mike Harrison: Sometimes
• 15:17
  Mike Harrison: it
• 15:17
  Mike Harrison: can
• 15:17
  Mike Harrison: be
• 15:17
  Mike Harrison: bigger
• 15:18
  Mike Harrison: you
• 15:18
  Mike Harrison: know,
• 15:18
  Mike Harrison: maybe,
• 15:19
  Mike Harrison: visiting
• 15:19
  Mike Harrison: the
• 15:20
  Mike Harrison: senior
• 15:20
  Mike Harrison: center
• 15:20
  Mike Harrison: and
• 15:20
  Mike Harrison: spending
• 15:21
  Mike Harrison: a
• 15:21
  Mike Harrison: full
• 15:21
  Mike Harrison: day
• 15:21
  Mike Harrison: or
• 15:21
  Mike Harrison: sometimes
• 15:22
  Mike Harrison: it
• 15:22
  Mike Harrison: can
• 15:22
  Mike Harrison: be
• 15:22
  Mike Harrison: smaller
• 15:22
  Mike Harrison: holding
• 15:23
  Mike Harrison: a
• 15:23
  Mike Harrison: door
• 15:23
  Mike Harrison: open
• 15:23
  Mike Harrison: for
• 15:23
  Mike Harrison: someone.
• 15:24
  Mike Harrison: But
• 15:24
  Mike Harrison: I
• 15:24
  Mike Harrison: think
• 15:25
  Mike Harrison: intentional
• 15:25
  Mike Harrison: is
• 15:25
  Mike Harrison: the
• 15:25
  Mike Harrison: important
• 15:26
  Mike Harrison: word,
• 15:27
  Mike Harrison: that
• 15:27
  Mike Harrison: we
• 15:28
  Mike Harrison: embody.
• 15:28
  Mike Harrison: You
• 15:28
  Mike Harrison: know,
• 15:29
  Mike Harrison: we
• 15:29
  Mike Harrison: do
• 15:29
  Mike Harrison: an
• 15:29
  Mike Harrison: associate
• 15:29
  Mike Harrison: engagement
• 15:30
  Mike Harrison: survey
• 15:30
  Mike Harrison: every
• 15:30
  Mike Harrison: year
• 15:31
  Mike Harrison: which
• 15:31
  Mike Harrison: is
• 15:31
  Mike Harrison: very
• 15:31
  Mike Harrison: important
• 15:32
  Mike Harrison: to
• 15:32
  Mike Harrison: us.
• 15:32
  Mike Harrison: We're
• 15:32
  Mike Harrison: 25
• 15:33
  Mike Harrison: points
• 15:33
  Mike Harrison: above
• 15:33
  Mike Harrison: the
• 15:34
  Mike Harrison: industry
• 15:34
  Mike Harrison: average.
• 15:35
  Mike Harrison: Our
• 15:35
  Mike Harrison: associates
• 15:35
  Mike Harrison: fill
• 15:36
  Mike Harrison: out
• 15:36
  Mike Harrison: a
• 15:36
  Mike Harrison: workplace
• 15:36
  Mike Harrison: survey
• 15:37
  Mike Harrison: for
• 15:37
  Mike Harrison: the
• 15:37
  Mike Harrison: state
• 15:37
  Mike Harrison: of
• 15:37
  Mike Harrison: Arizona.
• 15:38
  Mike Harrison: We're
• 15:38
  Mike Harrison: two
• 15:38
  Mike Harrison: years
• 15:38
  Mike Harrison: in
• 15:39
  Mike Harrison: a
• 15:39
  Mike Harrison: row,
• 15:39
  Mike Harrison: top
• 15:39
  Mike Harrison: place,
• 15:40
  Mike Harrison: top
• 15:40
  Mike Harrison: workplace
• 15:40
  Mike Harrison: in
• 15:40
  Mike Harrison: the
• 15:40
  Mike Harrison: state.
• 15:41
  Mike Harrison: So
• 15:41
  Mike Harrison: it's,
• 15:42
  Mike Harrison: we
• 15:42
  Mike Harrison: believe
• 15:42
  Mike Harrison: the
• 15:42
  Mike Harrison: associate
• 15:43
  Mike Harrison: drives
• 15:43
  Mike Harrison: the
• 15:43
  Mike Harrison: guest
• 15:44
  Mike Harrison: culture.
• 15:44
  Mike Harrison: And
• 15:44
  Mike Harrison: listening
• 15:45
  Mike Harrison: to
• 15:45
  Mike Harrison: Kelly,
• 15:45
  Mike Harrison: I'm
• 15:45
  Mike Harrison: sure
• 15:45
  Mike Harrison: she,
• 15:46
  Mike Harrison: you
• 15:46
  Mike Harrison: know,
• 15:46
  Mike Harrison: feels
• 15:46
  Mike Harrison: the
• 15:46
  Mike Harrison: same
• 15:47
  Mike Harrison: way.
• 15:47
  Mike Harrison: The
• 15:48
  Mike Harrison: associate
• 15:48
  Mike Harrison: needs
• 15:48
  Mike Harrison: to
• 15:48
  Mike Harrison: feel
• 15:49
  Mike Harrison: engaged
• 15:49
  Mike Harrison: and
• 15:50
  Mike Harrison: amazing
• 15:50
  Mike Harrison: about
• 15:50
  Mike Harrison: the
• 15:50
  Mike Harrison: place
• 15:51
  Mike Harrison: that
• 15:51
  Mike Harrison: they
• 15:51
  Mike Harrison: work
• 15:51
  Mike Harrison: in
• 15:51
  Mike Harrison: order
• 15:51
  Mike Harrison: to
• 15:51
  Mike Harrison: deliver
• 15:52
  Mike Harrison: those
• 15:52
  Mike Harrison: same
• 15:52
  Mike Harrison: experiences
• 15:53
  Brian Searl: for
• 15:53
  Brian Searl: the
• 15:53
  Brian Searl: guests.
• 15:53
  Brian Searl: So
• 15:54
  Brian Searl: how
• 15:54
  Brian Searl: do
• 15:54
  Brian Searl: owners
• 15:54
  Brian Searl: who
• 15:55
  Brian Searl: are
• 15:55
  Brian Searl: watching
• 15:56
  Brian Searl: the
• 15:56
  Brian Searl: show
• 15:56
  Brian Searl: and
• 15:57
  Brian Searl: maybe
• 15:57
  Brian Searl: haven't
• 15:57
  Brian Searl: put
• 15:58
  Brian Searl: that
• 15:58
  Brian Searl: kind
• 15:58
  Brian Searl: of
• 15:58
  Brian Searl: deep
• 15:58
  Brian Searl: thought
• 15:59
  Brian Searl: into
• 15:59
  Brian Searl: team
• 15:59
  Brian Searl: building,
• 15:59
  Brian Searl: because
• 16:00
  Brian Searl: as
• 16:00
  Brian Searl: you
• 16:00
  Brian Searl: articulated,
• 16:01
  Brian Searl: it
• 16:01
  Brian Searl: is
• 16:01
  Brian Searl: very
• 16:01
  Brian Searl: true.
• 16:02
  Brian Searl: I
• 16:02
  Brian Searl: think,
• 16:02
  Brian Searl: I
• 16:03
  Brian Searl: don't
• 16:03
  Brian Searl: want
• 16:03
  Brian Searl: to
• 16:03
  Brian Searl: say
• 16:03
  Brian Searl: most,
• 16:04
  Brian Searl: but
• 16:04
  Brian Searl: a
• 16:04
  Brian Searl: lot
• 16:04
  Brian Searl: of
• 16:04
  Brian Searl: people
• 16:05
  Brian Searl: don't
• 16:05
  Brian Searl: put
• 16:05
  Brian Searl: intentional
• 16:06
  Brian Searl: thought
• 16:07
  Brian Searl: into
• 16:07
  Brian Searl: the
• 16:07
  Brian Searl: team
• 16:07
  Brian Searl: building.
• 16:08
  Brian Searl: So
• 16:08
  Brian Searl: whether
• 16:08
  Brian Searl: you're
• 16:09
  Brian Searl: a
• 16:09
  Brian Searl: campground
• 16:09
  Brian Searl: that's
• 16:10
  Brian Searl: large
• 16:10
  Brian Searl: like
• 16:10
  Brian Searl: a
• 16:10
  Brian Searl: Great
• 16:11
  Brian Searl: Escapes
• 16:11
  Brian Searl: or
• 16:11
  Brian Searl: a
• 16:11
  Brian Searl: CRR,
• 16:12
  Brian Searl: or
• 16:12
  Brian Searl: you're
• 16:13
  Brian Searl: an
• 16:13
  Brian Searl: individual
• 16:13
  Brian Searl: mom
• 16:14
  Brian Searl: and
• 16:14
  Brian Searl: pop
• 16:14
  Brian Searl: with
• 16:14
  Brian Searl: maybe
• 16:15
  Brian Searl: five
• 16:15
  Brian Searl: or
• 16:15
  Brian Searl: ten
• 16:15
  Brian Searl: employees
• 16:16
  Brian Searl: or
• 16:16
  Brian Searl: even
• 16:16
  Brian Searl: smaller,
• 16:17
  Brian Searl: or
• 16:17
  Brian Searl: you're
• 16:17
  Brian Searl: a
• 16:18
  Brian Searl: Jeff
• 16:18
  Brian Searl: with
• 16:18
  Brian Searl: just
• 16:19
  Brian Searl: Greg
• 16:19
  Brian Searl: and
• 16:20
  Brian Searl: you
• 16:20
  Brian Searl: guys
• 16:20
  Brian Searl: are
• 16:20
  Brian Searl: trying
• 16:20
  Brian Searl: to
• 16:21
  Brian Searl: do
• 16:21
  Brian Searl: team
• 16:21
  Brian Searl: building
• 16:22
  Brian Searl: remotely
• 16:23
  Brian Searl: how
• 16:23
  Brian Searl: do
• 16:23
  Brian Searl: you,
• 16:23
  Brian Searl: like,
• 16:23
  Brian Searl: what
• 16:23
  Brian Searl: is,
• 16:24
  Brian Searl: where's
• 16:24
  Brian Searl: the
• 16:24
  Brian Searl: starting
• 16:24
  Brian Searl: point,
• 16:25
  Brian Searl: right?
• 16:25
  Brian Searl: If
• 16:25
  Brian Searl: I
• 16:25
  Brian Searl: don't
• 16:25
  Brian Searl: know
• 16:25
  Brian Searl: anything
• 16:26
  Brian Searl: about
• 16:26
  Brian Searl: team
• 16:26
  Brian Searl: building,
• 16:27
  Brian Searl: where
• 16:27
  Brian Searl: do
• 16:27
  Brian Searl: I
• 16:27
  Brian Searl: start?
• 16:32
  Mike Harrison: I
• 16:32
  Mike Harrison: can
• 16:32
  Mike Harrison: keep
• 16:32
  Mike Harrison: going
• 16:33
  Mike Harrison: unless
• 16:33
  Mike Harrison: somebody
• 16:34
  Mike Harrison: else
• 16:34
  Mike Harrison: has
• 16:34
  Mike Harrison: some
• 16:34
  Mike Harrison: thoughts.
• 16:35
  Mike Harrison: But
• 16:35
  Mike Harrison: you
• 16:35
  Mike Harrison: know,
• 16:36
  Mike Harrison: go
• 16:36
  Mike Harrison: ahead.
• 16:37
  Kelly Jones: No,
• 16:37
  Kelly Jones: I
• 16:37
  Kelly Jones: was
• 16:37
  Kelly Jones: saying
• 16:37
  Kelly Jones: go
• 16:37
  Kelly Jones: ahead.
• 16:40
  Mike Harrison: Oh,
• 16:40
  Mike Harrison: gotcha.
• 16:41
  Mike Harrison: I
• 16:41
  Mike Harrison: believe
• 16:41
  Mike Harrison: it
• 16:41
  Mike Harrison: starts
• 16:42
  Mike Harrison: with
• 16:42
  Mike Harrison: the
• 16:42
  Mike Harrison: leader
• 16:43
  Mike Harrison: and
• 16:43
  Mike Harrison: it
• 16:43
  Mike Harrison: starts
• 16:43
  Mike Harrison: with
• 16:43
  Mike Harrison: your
• 16:44
  Mike Harrison: values
• 16:44
  Mike Harrison: and
• 16:45
  Mike Harrison: you
• 16:45
  Mike Harrison: know,
• 16:45
  Mike Harrison: or
• 16:45
  Mike Harrison: your
• 16:46
  Mike Harrison: values
• 16:46
  Mike Harrison: something
• 16:46
  Mike Harrison: that
• 16:46
  Mike Harrison: just
• 16:47
  Mike Harrison: gets
• 16:47
  Mike Harrison: stuck
• 16:47
  Mike Harrison: in
• 16:47
  Mike Harrison: the
• 16:47
  Mike Harrison: wall
• 16:48
  Mike Harrison: and
• 16:48
  Mike Harrison: never
• 16:48
  Mike Harrison: talked
• 16:48
  Mike Harrison: about
• 16:49
  Mike Harrison: or
• 16:49
  Mike Harrison: do
• 16:49
  Mike Harrison: you
• 16:49
  Mike Harrison: live
• 16:49
  Mike Harrison: them?
• 16:50
  Mike Harrison: And
• 16:51
  Mike Harrison: you
• 16:51
  Mike Harrison: can
• 16:51
  Mike Harrison: have
• 16:51
  Mike Harrison: formalized
• 16:52
  Mike Harrison: programs
• 16:52
  Mike Harrison: and
• 16:53
  Mike Harrison: you
• 16:53
  Mike Harrison: can
• 16:53
  Mike Harrison: have
• 16:53
  Mike Harrison: informal
• 16:53
  Mike Harrison: programs.
• 16:54
  Mike Harrison: And
• 16:54
  Mike Harrison: as
• 16:54
  Mike Harrison: you're
• 16:55
  Mike Harrison: speaking
• 16:55
  Mike Harrison: to,
• 16:56
  Mike Harrison: the
• 16:56
  Mike Harrison: campground
• 16:56
  Mike Harrison: owner
• 16:57
  Mike Harrison: that
• 16:57
  Mike Harrison: might
• 16:57
  Mike Harrison: only
• 16:57
  Mike Harrison: have
• 16:58
  Mike Harrison: three
• 16:58
  Mike Harrison: associates
• 16:58
  Mike Harrison: or
• 16:59
  Mike Harrison: 50
• 16:59
  Mike Harrison: sites
• 16:59
  Mike Harrison: or,
• 17:00
  Mike Harrison: 30
• 17:00
  Mike Harrison: associates,
• 17:01
  Mike Harrison: it
• 17:01
  Mike Harrison: doesn't
• 17:01
  Mike Harrison: have
• 17:02
  Mike Harrison: to
• 17:02
  Mike Harrison: be
• 17:02
  Mike Harrison: expensive.
• 17:02
  Mike Harrison: You
• 17:02
  Mike Harrison: can
• 17:02
  Mike Harrison: certainly
• 17:03
  Mike Harrison: do
• 17:03
  Mike Harrison: formalized
• 17:04
  Mike Harrison: events,
• 17:04
  Mike Harrison: you
• 17:04
  Mike Harrison: know,
• 17:05
  Mike Harrison: quarterly
• 17:05
  Mike Harrison: luncheons
• 17:06
  Mike Harrison: or
• 17:06
  Mike Harrison: an
• 17:06
  Mike Harrison: annual
• 17:06
  Mike Harrison: holiday
• 17:06
  Mike Harrison: party.
• 17:07
  Mike Harrison: But,
• 17:07
  Mike Harrison: you
• 17:07
  Mike Harrison: can
• 17:07
  Mike Harrison: also
• 17:08
  Mike Harrison: do
• 17:08
  Mike Harrison: simple
• 17:08
  Mike Harrison: note
• 17:08
  Mike Harrison: cards
• 17:09
  Mike Harrison: that
• 17:09
  Mike Harrison: cost
• 17:09
  Mike Harrison: pennies,
• 17:10
  Mike Harrison: as
• 17:11
  Mike Harrison: long
• 17:11
  Mike Harrison: as
• 17:11
  Mike Harrison: it's
• 17:11
  Mike Harrison: thoughtful
• 17:12
  Mike Harrison: and
• 17:12
  Mike Harrison: that,
• 17:12
  Mike Harrison: you
• 17:12
  Mike Harrison: reinforce
• 17:13
  Mike Harrison: it
• 17:13
  Mike Harrison: and
• 17:13
  Mike Harrison: that
• 17:13
  Mike Harrison: it's
• 17:13
  Mike Harrison: regular.
• 17:14
  Mike Harrison: I
• 17:14
  Mike Harrison: think
• 17:15
  Mike Harrison: that's
• 17:15
  Mike Harrison: the
• 17:15
  Mike Harrison: important
• 17:16
  Mike Harrison: thing,
• 17:16
  Mike Harrison: but
• 17:16
  Mike Harrison: it
• 17:16
  Mike Harrison: starts
• 17:16
  Mike Harrison: with
• 17:17
  Mike Harrison: the
• 17:17
  Mike Harrison: leader
• 17:17
  Mike Harrison: and
• 17:17
  Mike Harrison: the
• 17:17
  Mike Harrison: culture
• 17:18
  Mike Harrison: of
• 17:18
  Mike Harrison: the
• 17:18
  Mike Harrison: property
• 17:19
  Mike Harrison: slash
• 17:19
  Mike Harrison: group
• 17:20
  Mike Harrison: slash
• 17:20
  Mike Harrison: company.
• 17:21
  Mike Harrison: Kelly,
• 17:21
  Mike Harrison: you
• 17:21
  Mike Harrison: agree?
• 17:22
  Kelly Jones: Absolutely.
• 17:23
  Kelly Jones: And
• 17:24
  Kelly Jones: there
• 17:24
  Kelly Jones: are
• 17:24
  Kelly Jones: a
• 17:24
  Kelly Jones: lot
• 17:24
  Kelly Jones: of
• 17:25
  Kelly Jones: great
• 17:26
  Kelly Jones: authors
• 17:27
  Kelly Jones: and
• 17:27
  Kelly Jones: great
• 17:27
  Kelly Jones: books
• 17:28
  Kelly Jones: out
• 17:28
  Kelly Jones: there
• 17:28
  Kelly Jones: that
• 17:28
  Kelly Jones: can
• 17:28
  Kelly Jones: help
• 17:29
  Kelly Jones: you
• 17:29
  Kelly Jones: get
• 17:29
  Kelly Jones: started.
• 17:30
  Kelly Jones: One
• 17:31
  Kelly Jones: author
• 17:31
  Kelly Jones: and
• 17:32
  Kelly Jones: a
• 17:32
  Kelly Jones: speaker
• 17:33
  Kelly Jones: that
• 17:33
  Kelly Jones: I
• 17:34
  Kelly Jones: have
• 17:34
  Kelly Jones: used
• 17:35
  Kelly Jones: many
• 17:35
  Kelly Jones: times.
• 17:35
  Kelly Jones: His
• 17:35
  Kelly Jones: name
• 17:35
  Kelly Jones: is
• 17:36
  Kelly Jones: Jim
• 17:36
  Kelly Jones: Kane.
• 17:37
  Kelly Jones: His
• 17:37
  Kelly Jones: website
• 17:38
  Kelly Jones: is
• 17:38
  Kelly Jones: teamwork
• 17:39
  Kelly Jones: and
• 17:39
  Kelly Jones: team
• 17:39
  Kelly Jones: play.
• 17:40
  Kelly Jones: And
• 17:41
  Kelly Jones: he
• 17:41
  Kelly Jones: has
• 17:41
  Kelly Jones: a
• 17:41
  Kelly Jones: ton
• 17:42
  Kelly Jones: of
• 17:42
  Kelly Jones: free
• 17:42
  Kelly Jones: resources
• 17:43
  Kelly Jones: along
• 17:43
  Kelly Jones: with,
• 17:45
  Kelly Jones: I
• 17:45
  Kelly Jones: know
• 17:45
  Kelly Jones: he's
• 17:46
  Kelly Jones: written
• 17:46
  Kelly Jones: over,
• 17:47
  Kelly Jones: I'm
• 17:47
  Kelly Jones: sure
• 17:48
  Kelly Jones: over
• 17:48
  Kelly Jones: 16
• 17:48
  Kelly Jones: books.
• 17:49
  Kelly Jones: Thanks.
• 17:50
  Kelly Jones: And
• 17:51
  Kelly Jones: some
• 17:51
  Kelly Jones: focus
• 17:51
  Kelly Jones: very
• 17:52
  Kelly Jones: much.
• 17:52
  Kelly Jones: So
• 17:53
  Kelly Jones: on
• 17:53
  Kelly Jones: how
• 17:53
  Kelly Jones: to
• 17:53
  Kelly Jones: build
• 17:54
  Kelly Jones: your
• 17:54
  Kelly Jones: team.
• 17:55
  Kelly Jones: Some
• 17:55
  Kelly Jones: also
• 17:56
  Kelly Jones: just
• 17:56
  Kelly Jones: focus.
• 17:56
  Kelly Jones: He
• 17:56
  Kelly Jones: comes
• 17:57
  Kelly Jones: from
• 17:57
  Kelly Jones: the
• 17:57
  Kelly Jones: American
• 17:58
  Kelly Jones: Camp
• 17:58
  Kelly Jones: Association
• 17:59
  Kelly Jones: world.
• 17:59
  Kelly Jones: Like
• 18:00
  Kelly Jones: think
• 18:00
  Kelly Jones: Boy
• 18:00
  Kelly Jones: Scout
• 18:01
  Kelly Jones: Girl
• 18:01
  Kelly Jones: Scout
• 18:02
  Kelly Jones: church
• 18:02
  Kelly Jones: camps,
• 18:03
  Kelly Jones: YMCA
• 18:04
  Kelly Jones: camps.
• 18:04
  Kelly Jones: That's
• 18:04
  Kelly Jones: kind
• 18:05
  Kelly Jones: of
• 18:05
  Kelly Jones: where
• 18:06
  Kelly Jones: where
• 18:06
  Kelly Jones: I
• 18:07
  Kelly Jones: ran
• 18:07
  Kelly Jones: across
• 18:07
  Kelly Jones: him
• 18:08
  Kelly Jones: the
• 18:08
  Kelly Jones: first
• 18:08
  Kelly Jones: time
• 18:08
  Kelly Jones: and
• 18:09
  Kelly Jones: saw
• 18:09
  Kelly Jones: him
• 18:09
  Kelly Jones: speak.
• 18:10
  Kelly Jones: And
• 18:10
  Kelly Jones: so
• 18:11
  Kelly Jones: a
• 18:11
  Kelly Jones: lot
• 18:11
  Kelly Jones: of
• 18:11
  Kelly Jones: the.
• 18:12
  Kelly Jones: A
• 18:12
  Kelly Jones: lot
• 18:12
  Kelly Jones: of
• 18:12
  Kelly Jones: the
• 18:12
  Kelly Jones: issues
• 18:13
  Kelly Jones: that
• 18:13
  Kelly Jones: those
• 18:13
  Kelly Jones: camps
• 18:14
  Kelly Jones: have
• 18:15
  Kelly Jones: are
• 18:15
  Kelly Jones: very
• 18:16
  Kelly Jones: similar
• 18:16
  Kelly Jones: to
• 18:17
  Kelly Jones: what
• 18:17
  Kelly Jones: our
• 18:17
  Kelly Jones: campgrounds
• 18:18
  Kelly Jones: have.
• 18:18
  Kelly Jones: They're
• 18:18
  Kelly Jones: seasonal
• 18:19
  Kelly Jones: employees,
• 18:20
  Kelly Jones: they're
• 18:21
  Kelly Jones: younger,
• 18:21
  Kelly Jones: they're
• 18:21
  Kelly Jones: trying
• 18:21
  Kelly Jones: to
• 18:21
  Kelly Jones: keep
• 18:22
  Kelly Jones: people
• 18:22
  Kelly Jones: entertained
• 18:23
  Kelly Jones: and
• 18:24
  Kelly Jones: you
• 18:24
  Kelly Jones: know,
• 18:24
  Kelly Jones: their
• 18:24
  Kelly Jones: employee
• 18:25
  Kelly Jones: base
• 18:26
  Kelly Jones: is
• 18:26
  Kelly Jones: also
• 18:26
  Kelly Jones: very
• 18:27
  Kelly Jones: wide
• 18:28
  Kelly Jones: and
• 18:28
  Kelly Jones: varied.
• 18:29
  Kelly Jones: So
• 18:30
  Kelly Jones: his
• 18:30
  Kelly Jones: team
• 18:30
  Kelly Jones: building
• 18:31
  Kelly Jones: ideas
• 18:32
  Kelly Jones: get
• 18:32
  Kelly Jones: people
• 18:33
  Kelly Jones: up
• 18:33
  Kelly Jones: and
• 18:33
  Kelly Jones: out
• 18:33
  Kelly Jones: of
• 18:33
  Kelly Jones: their
• 18:33
  Kelly Jones: seats.
• 18:34
  Kelly Jones: I
• 18:35
  Kelly Jones: know
• 18:35
  Kelly Jones: during
• 18:35
  Kelly Jones: COVID
• 18:36
  Kelly Jones: he
• 18:36
  Kelly Jones: did
• 18:36
  Kelly Jones: a
• 18:36
  Kelly Jones: whole
• 18:37
  Kelly Jones: thing
• 18:37
  Kelly Jones: on
• 18:37
  Kelly Jones: virtual
• 18:38
  Kelly Jones: team
• 18:38
  Kelly Jones: building.
• 18:39
  Kelly Jones: So
• 18:39
  Kelly Jones: there's
• 18:39
  Kelly Jones: books
• 18:39
  Kelly Jones: out
• 18:40
  Kelly Jones: there
• 18:40
  Kelly Jones: on
• 18:40
  Kelly Jones: that.
• 18:41
  Kelly Jones: But
• 18:41
  Kelly Jones: that
• 18:42
  Kelly Jones: he's
• 18:42
  Kelly Jones: a
• 18:42
  Kelly Jones: great
• 18:42
  Kelly Jones: resource
• 18:43
  Kelly Jones: and
• 18:43
  Kelly Jones: that's
• 18:43
  Kelly Jones: probably
• 18:44
  Kelly Jones: where
• 18:44
  Kelly Jones: I
• 18:44
  Kelly Jones: would
• 18:44
  Kelly Jones: point
• 18:45
  Kelly Jones: any
• 18:45
  Kelly Jones: individual.
• 18:47
  Kelly Jones: Owner
• 18:47
  Kelly Jones: to
• 18:48
  Kelly Jones: just
• 18:48
  Kelly Jones: Google
• 18:49
  Kelly Jones: one
• 18:49
  Kelly Jones: of
• 18:49
  Kelly Jones: his
• 18:49
  Kelly Jones: books.
• 18:50
  Kelly Jones: And
• 18:50
  Kelly Jones: if
• 18:51
  Kelly Jones: you
• 18:51
  Kelly Jones: want
• 18:51
  Kelly Jones: to
• 18:51
  Kelly Jones: do
• 18:52
  Kelly Jones: you
• 18:52
  Kelly Jones: know,
• 18:53
  Kelly Jones: in
• 18:53
  Kelly Jones: the
• 18:53
  Kelly Jones: South
• 18:53
  Kelly Jones: Carolinas,
• 18:54
  Kelly Jones: we've
• 18:54
  Kelly Jones: used
• 18:55
  Kelly Jones: quite
• 18:55
  Kelly Jones: a
• 18:55
  Kelly Jones: few
• 18:55
  Kelly Jones: props
• 18:56
  Kelly Jones: to,
• 18:56
  Kelly Jones: to
• 18:56
  Kelly Jones: do
• 18:56
  Kelly Jones: our
• 18:56
  Kelly Jones: team
• 18:57
  Kelly Jones: building.
• 18:58
  Kelly Jones: And
• 18:58
  Kelly Jones: you
• 18:58
  Kelly Jones: can
• 18:59
  Kelly Jones: order
• 18:59
  Kelly Jones: all
• 18:59
  Kelly Jones: of
• 18:59
  Kelly Jones: those
• 19:00
  Kelly Jones: through
• 19:00
  Kelly Jones: him
• 19:01
  Kelly Jones: as
• 19:01
  Kelly Jones: well
• 19:01
  Kelly Jones: on
• 19:01
  Kelly Jones: his
• 19:01
  Kelly Jones: website.
• 19:02
  Kelly Jones: So,
• 19:03
  Kelly Jones: you
• 19:03
  Kelly Jones: know,
• 19:03
  Kelly Jones: he
• 19:03
  Kelly Jones: also
• 19:03
  Kelly Jones: has
• 19:04
  Kelly Jones: stuff
• 19:05
  Kelly Jones: to
• 19:05
  Kelly Jones: do
• 19:05
  Kelly Jones: that
• 19:05
  Kelly Jones: you
• 19:05
  Kelly Jones: don't
• 19:05
  Kelly Jones: need
• 19:05
  Kelly Jones: props
• 19:06
  Kelly Jones: for,
• 19:06
  Kelly Jones: but
• 19:07
  Kelly Jones: he's
• 19:07
  Kelly Jones: a
• 19:07
  Kelly Jones: phenomenal
• 19:08
  Kelly Jones: resource.
• 19:08
  Kelly Jones: So
• 19:08
  Kelly Jones: I
• 19:09
  Kelly Jones: would
• 19:09
  Kelly Jones: definitely
• 19:09
  Kelly Jones: point
• 19:10
  Kelly Jones: people
• 19:10
  Kelly Jones: in
• 19:10
  Kelly Jones: that
• 19:10
  Kelly Jones: direction.
• 19:11
  Brian Searl: And
• 19:11
  Brian Searl: that's,
• 19:11
  Brian Searl: I
• 19:11
  Brian Searl: think
• 19:12
  Brian Searl: the
• 19:12
  Brian Searl: key
• 19:12
  Brian Searl: takeaway
• 19:12
  Brian Searl: for
• 19:13
  Brian Searl: me
• 19:13
  Brian Searl: is
• 19:13
  Brian Searl: like,
• 19:13
  Brian Searl: it
• 19:14
  Brian Searl: sounds
• 19:14
  Brian Searl: if
• 19:14
  Brian Searl: you
• 19:14
  Brian Searl: step
• 19:15
  Brian Searl: back
• 19:15
  Brian Searl: and
• 19:15
  Brian Searl: look
• 19:15
  Brian Searl: at
• 19:15
  Brian Searl: it
• 19:16
  Brian Searl: from
• 19:16
  Brian Searl: a,
• 19:16
  Brian Searl: I
• 19:16
  Brian Searl: have
• 19:16
  Brian Searl: to
• 19:16
  Brian Searl: build
• 19:17
  Brian Searl: my
• 19:17
  Brian Searl: whole
• 19:17
  Brian Searl: team
• 19:17
  Brian Searl: and
• 19:17
  Brian Searl: build
• 19:18
  Brian Searl: this
• 19:18
  Brian Searl: whole
• 19:18
  Brian Searl: culture
• 19:18
  Brian Searl: and
• 19:18
  Brian Searl: do
• 19:19
  Brian Searl: all
• 19:19
  Brian Searl: the
• 19:19
  Brian Searl: things
• 19:19
  Brian Searl: that
• 19:19
  Brian Searl: Kelly
• 19:20
  Brian Searl: has
• 19:20
  Brian Searl: done
• 19:20
  Brian Searl: at
• 19:21
  Brian Searl: Great
• 19:21
  Brian Searl: Escapes
• 19:21
  Brian Searl: and
• 19:21
  Brian Searl: Mike's
• 19:22
  Brian Searl: done
• 19:22
  Brian Searl: at
• 19:22
  Brian Searl: CRR,
• 19:23
  Brian Searl: that's
• 19:23
  Brian Searl: going
• 19:23
  Brian Searl: to
• 19:23
  Brian Searl: be
• 19:23
  Brian Searl: overwhelming.
• 19:24
  Brian Searl: But
• 19:24
  Brian Searl: if
• 19:24
  Brian Searl: you
• 19:24
  Brian Searl: start
• 19:25
  Brian Searl: small
• 19:25
  Brian Searl: with,
• 19:25
  Brian Searl: just
• 19:26
  Brian Searl: like
• 19:26
  Brian Searl: you
• 19:26
  Brian Searl: said,
• 19:26
  Brian Searl: a
• 19:26
  Brian Searl: Google
• 19:26
  Brian Searl: search
• 19:27
  Brian Searl: of
• 19:27
  Brian Searl: this
• 19:28
  Brian Searl: person
• 19:28
  Brian Searl: or.
• 19:29
  Brian Searl: Go
• 19:29
  Brian Searl: to
• 19:29
  Brian Searl: chat,
• 19:29
  Brian Searl: GBT
• 19:30
  Brian Searl: and
• 19:30
  Brian Searl: ask
• 19:30
  Brian Searl: where
• 19:30
  Brian Searl: to
• 19:30
  Brian Searl: start
• 19:31
  Brian Searl: or
• 19:31
  Brian Searl: something
• 19:31
  Brian Searl: like
• 19:31
  Brian Searl: that.
• 19:32
  Brian Searl: Then
• 19:32
  Brian Searl: like
• 19:33
  Brian Searl: it
• 19:33
  Brian Searl: becomes
• 19:33
  Brian Searl: a
• 19:33
  Brian Searl: little
• 19:33
  Brian Searl: less
• 19:34
  Brian Searl: if
• 19:34
  Brian Searl: you
• 19:34
  Brian Searl: take
• 19:34
  Brian Searl: it
• 19:34
  Brian Searl: in
• 19:34
  Brian Searl: small
• 19:35
  Brian Searl: chunks
• 19:35
  Brian Searl: and
• 19:35
  Brian Searl: then
• 19:35
  Brian Searl: you
• 19:35
  Brian Searl: kind
• 19:36
  Brian Searl: of
• 19:36
  Brian Searl: figure
• 19:36
  Brian Searl: out
• 19:36
  Brian Searl: where
• 19:36
  Brian Searl: to
• 19:36
  Brian Searl: go
• 19:37
  Brian Searl: from
• 19:37
  Brian Searl: there.
• 19:38
  Brian Searl: And
• 19:38
  Brian Searl: there's
• 19:38
  Brian Searl: so
• 19:39
  Brian Searl: many
• 19:39
  Brian Searl: different
• 19:39
  Brian Searl: ideas
• 19:40
  Brian Searl: out
• 19:40
  Brian Searl: there,
• 19:40
  Brian Searl: right?
• 19:40
  Brian Searl: Like,
• 19:40
  Brian Searl: I
• 19:40
  Brian Searl: mean,
• 19:41
  Brian Searl: we
• 19:41
  Brian Searl: could
• 19:41
  Brian Searl: take
• 19:41
  Brian Searl: the
• 19:41
  Brian Searl: reverse.
• 19:42
  Brian Searl: So
• 19:42
  Brian Searl: we're
• 19:42
  Brian Searl: talking
• 19:42
  Brian Searl: about
• 19:42
  Brian Searl: getting
• 19:43
  Brian Searl: people
• 19:43
  Brian Searl: together
• 19:43
  Brian Searl: who
• 19:43
  Brian Searl: work
• 19:44
  Brian Searl: remotely.
• 19:44
  Brian Searl: We
• 19:44
  Brian Searl: could
• 19:44
  Brian Searl: take
• 19:45
  Brian Searl: people
• 19:45
  Brian Searl: who
• 19:45
  Brian Searl: work
• 19:45
  Brian Searl: together
• 19:46
  Brian Searl: at
• 19:46
  Brian Searl: a
• 19:46
  Brian Searl: campground
• 19:46
  Brian Searl: and
• 19:47
  Brian Searl: just
• 19:47
  Brian Searl: put
• 19:47
  Brian Searl: them
• 19:47
  Brian Searl: in
• 19:47
  Brian Searl: different
• 19:48
  Brian Searl: cabins
• 19:48
  Brian Searl: and
• 19:48
  Brian Searl: have
• 19:48
  Brian Searl: a
• 19:48
  Brian Searl: virtual
• 19:49
  Brian Searl: meeting
• 19:49
  Brian Searl: to
• 19:49
  Brian Searl: keep
• 19:49
  Brian Searl: Eric
• 19:50
  Brian Searl: in
• 19:50
  Brian Searl: business
• 19:50
  Brian Searl: at
• 19:50
  Brian Searl: Tango.
• 19:51
  Brian Searl: Cause
• 19:52
  Brian Searl: somebody
• 19:53
  Brian Searl: like
• 19:53
  Brian Searl: poor
• 19:53
  Brian Searl: Eric,
• 19:54
  Brian Searl: I
• 19:54
  Brian Searl: mean,
• 19:54
  Brian Searl: we're
• 19:54
  Brian Searl: trying
• 19:54
  Brian Searl: to
• 19:54
  Brian Searl: get
• 19:54
  Brian Searl: people
• 19:54
  Brian Searl: together.
• 19:55
  Brian Searl: It
• 19:55
  Brian Searl: lessens
• 19:56
  Brian Searl: the
• 19:56
  Brian Searl: reliance
• 19:57
  Brian Searl: on
• 19:57
  Brian Searl: Wi
• 19:57
  Brian Searl: Fi,
• 19:58
  Brian Searl: and
• 19:58
  Brian Searl: I
• 19:58
  Brian Searl: want
• 19:58
  Brian Searl: to
• 19:58
  Brian Searl: just
• 19:59
  Brian Searl: make
• 19:59
  Brian Searl: sure
• 19:59
  Brian Searl: that
• 19:59
  Brian Searl: he's
• 20:00
  Brian Searl: taken
• 20:00
  Brian Searl: care
• 20:00
  Brian Searl: of
• 20:00
  Brian Searl: over
• 20:00
  Brian Searl: here.
• 20:01
  Eric Stumberg: I
• 20:01
  Eric Stumberg: mean,
• 20:02
  Eric Stumberg: Brian,
• 20:02
  Eric Stumberg: I
• 20:02
  Eric Stumberg: just
• 20:02
  Eric Stumberg: add,
• 20:03
  Eric Stumberg: I
• 20:03
  Eric Stumberg: think,
• 20:04
  Eric Stumberg: so
• 20:04
  Eric Stumberg: we're
• 20:04
  Eric Stumberg: we've
• 20:05
  Eric Stumberg: been
• 20:05
  Eric Stumberg: a
• 20:05
  Eric Stumberg: military
• 20:05
  Eric Stumberg: friendly
• 20:06
  Eric Stumberg: company,
• 20:07
  Eric Stumberg: I
• 20:07
  Eric Stumberg: think,
• 20:07
  Eric Stumberg: for
• 20:07
  Eric Stumberg: seven
• 20:08
  Eric Stumberg: years.
• 20:08
  Eric Stumberg: And
• 20:09
  Eric Stumberg: when
• 20:09
  Eric Stumberg: we
• 20:09
  Eric Stumberg: talk
• 20:09
  Eric Stumberg: about
• 20:10
  Eric Stumberg: like
• 20:10
  Eric Stumberg: hiring
• 20:11
  Eric Stumberg: veterans
• 20:12
  Eric Stumberg: we
• 20:12
  Eric Stumberg: always
• 20:12
  Eric Stumberg: talk
• 20:13
  Eric Stumberg: about
• 20:13
  Eric Stumberg: having
• 20:13
  Eric Stumberg: a
• 20:14
  Eric Stumberg: mission
• 20:14
  Eric Stumberg: and
• 20:14
  Eric Stumberg: values
• 20:15
  Eric Stumberg: that
• 20:15
  Eric Stumberg: we're
• 20:15
  Eric Stumberg: fighting
• 20:15
  Eric Stumberg: for.
• 20:16
  Eric Stumberg: So
• 20:16
  Eric Stumberg: the
• 20:16
  Eric Stumberg: first
• 20:17
  Eric Stumberg: stop
• 20:17
  Eric Stumberg: is,
• 20:18
  Eric Stumberg: are,
• 20:18
  Eric Stumberg: you
• 20:19
  Eric Stumberg: know,
• 20:19
  Eric Stumberg: do
• 20:19
  Eric Stumberg: you
• 20:19
  Eric Stumberg: have
• 20:19
  Eric Stumberg: a
• 20:20
  Eric Stumberg: mission
• 20:20
  Eric Stumberg: and
• 20:20
  Eric Stumberg: do
• 20:20
  Eric Stumberg: you
• 20:20
  Eric Stumberg: have
• 20:20
  Eric Stumberg: values
• 20:21
  Eric Stumberg: that
• 20:21
  Eric Stumberg: are
• 20:21
  Eric Stumberg: worth
• 20:21
  Eric Stumberg: fighting
• 20:21
  Eric Stumberg: for?
• 20:22
  Eric Stumberg: And
• 20:22
  Eric Stumberg: I
• 20:22
  Eric Stumberg: think
• 20:22
  Eric Stumberg: Kelly
• 20:22
  Eric Stumberg: and
• 20:22
  Eric Stumberg: Mike
• 20:23
  Eric Stumberg: were
• 20:23
  Eric Stumberg: referencing
• 20:23
  Eric Stumberg: that.
• 20:24
  Eric Stumberg: Are
• 20:24
  Eric Stumberg: they
• 20:24
  Eric Stumberg: clear?
• 20:25
  Eric Stumberg: Do
• 20:26
  Eric Stumberg: you
• 20:26
  Eric Stumberg: hire?
• 20:27
  Eric Stumberg: Do
• 20:27
  Eric Stumberg: you
• 20:27
  Eric Stumberg: fire?
• 20:28
  Eric Stumberg: Do
• 20:28
  Eric Stumberg: you
• 20:28
  Eric Stumberg: reward?
• 20:29
  Eric Stumberg: Do
• 20:29
  Eric Stumberg: you
• 20:29
  Eric Stumberg: recognize
• 20:30
  Eric Stumberg: based
• 20:30
  Eric Stumberg: on,
• 20:31
  Eric Stumberg: right,
• 20:31
  Eric Stumberg: those
• 20:32
  Eric Stumberg: values
• 20:32
  Eric Stumberg: that
• 20:32
  Eric Stumberg: are
• 20:32
  Eric Stumberg: really
• 20:33
  Eric Stumberg: important?
• 20:33
  Eric Stumberg: Right?
• 20:34
  Eric Stumberg: So
• 20:34
  Eric Stumberg: I
• 20:34
  Eric Stumberg: think
• 20:34
  Eric Stumberg: that's
• 20:35
  Eric Stumberg: a
• 20:35
  Eric Stumberg: big
• 20:35
  Eric Stumberg: thing.
• 20:36
  Eric Stumberg: You
• 20:36
  Eric Stumberg: know,
• 20:36
  Eric Stumberg: a
• 20:36
  Eric Stumberg: friend
• 20:36
  Eric Stumberg: of
• 20:37
  Eric Stumberg: mine
• 20:37
  Eric Stumberg: was
• 20:37
  Eric Stumberg: talking
• 20:37
  Eric Stumberg: about
• 20:38
  Eric Stumberg: kind
• 20:38
  Eric Stumberg: of
• 20:38
  Eric Stumberg: like,
• 20:38
  Eric Stumberg: hey,
• 20:39
  Eric Stumberg: you
• 20:39
  Eric Stumberg: can't
• 20:39
  Eric Stumberg: give
• 20:39
  Eric Stumberg: away
• 20:40
  Eric Stumberg: what
• 20:40
  Eric Stumberg: you
• 20:40
  Eric Stumberg: don't
• 20:40
  Eric Stumberg: have.
• 20:41
  Eric Stumberg: So
• 20:41
  Eric Stumberg: if
• 20:41
  Eric Stumberg: you're
• 20:41
  Eric Stumberg: not
• 20:41
  Eric Stumberg: developing
• 20:42
  Eric Stumberg: your
• 20:43
  Eric Stumberg: employees,
• 20:44
  Eric Stumberg: and
• 20:44
  Eric Stumberg: you're
• 20:44
  Eric Stumberg: not
• 20:44
  Eric Stumberg: pouring
• 20:45
  Eric Stumberg: into
• 20:45
  Eric Stumberg: them
• 20:45
  Eric Stumberg: what
• 20:45
  Eric Stumberg: you
• 20:46
  Eric Stumberg: want
• 20:46
  Eric Stumberg: them
• 20:46
  Eric Stumberg: to
• 20:46
  Eric Stumberg: pour
• 20:47
  Eric Stumberg: out
• 20:47
  Eric Stumberg: right
• 20:48
  Eric Stumberg: into
• 20:48
  Eric Stumberg: your
• 20:48
  Eric Stumberg: customers,
• 20:50
  Eric Stumberg: it's
• 20:50
  Eric Stumberg: not
• 20:50
  Eric Stumberg: going
• 20:50
  Eric Stumberg: to
• 20:51
  Eric Stumberg: not
• 20:52
  Eric Stumberg: sustainable
• 20:53
  Eric Stumberg: or
• 20:53
  Eric Stumberg: consistent.
• 20:54
  Eric Stumberg: And
• 20:54
  Eric Stumberg: so
• 20:55
  Eric Stumberg: I
• 20:55
  Eric Stumberg: think
• 20:55
  Eric Stumberg: that
• 20:57
  Eric Stumberg: all
• 20:57
  Eric Stumberg: those
• 20:57
  Eric Stumberg: practices
• 20:58
  Eric Stumberg: are
• 20:58
  Eric Stumberg: really
• 20:58
  Eric Stumberg: good.
• 20:59
  Eric Stumberg: We
• 20:59
  Eric Stumberg: are
• 20:59
  Eric Stumberg: remote.
• 21:00
  Eric Stumberg: We
• 21:00
  Eric Stumberg: have
• 21:01
  Eric Stumberg: probably
• 21:01
  Eric Stumberg: 25
• 21:02
  Eric Stumberg: percent
• 21:02
  Eric Stumberg: of
• 21:02
  Eric Stumberg: our
• 21:02
  Eric Stumberg: employees
• 21:03
  Eric Stumberg: are
• 21:03
  Eric Stumberg: remote.
• 21:04
  Eric Stumberg: And,
• 21:04
  Eric Stumberg: but
• 21:04
  Eric Stumberg: we
• 21:05
  Eric Stumberg: have
• 21:05
  Eric Stumberg: a
• 21:05
  Eric Stumberg: stand
• 21:05
  Eric Stumberg: up
• 21:05
  Eric Stumberg: call
• 21:05
  Eric Stumberg: every
• 21:06
  Eric Stumberg: week
• 21:06
  Eric Stumberg: where
• 21:06
  Eric Stumberg: we
• 21:06
  Eric Stumberg: all
• 21:07
  Eric Stumberg: meet
• 21:07
  Eric Stumberg: virtually,
• 21:08
  Eric Stumberg: right?
• 21:08
  Eric Stumberg: And
• 21:08
  Eric Stumberg: we
• 21:08
  Eric Stumberg: do
• 21:09
  Eric Stumberg: some
• 21:09
  Eric Stumberg: rhythms
• 21:09
  Eric Stumberg: that
• 21:10
  Eric Stumberg: are
• 21:10
  Eric Stumberg: weekly,
• 21:10
  Eric Stumberg: monthly
• 21:11
  Eric Stumberg: quarterly,
• 21:12
  Eric Stumberg: annually
• 21:12
  Eric Stumberg: to
• 21:12
  Eric Stumberg: try
• 21:13
  Eric Stumberg: to
• 21:13
  Eric Stumberg: build,
• 21:15
  Eric Stumberg: right?
• 21:15
  Eric Stumberg: And
• 21:16
  Eric Stumberg: affirm
• 21:16
  Eric Stumberg: the
• 21:16
  Eric Stumberg: coldings
• 21:17
  Eric Stumberg: that
• 21:17
  Eric Stumberg: are
• 21:17
  Eric Stumberg: really
• 21:17
  Eric Stumberg: important,
• 21:18
  Eric Stumberg: so
• 21:18
  Eric Stumberg: that
• 21:18
  Eric Stumberg: really
• 21:18
  Eric Stumberg: resonated
• 21:19
  Eric Stumberg: what
• 21:19
  Eric Stumberg: you're
• 21:19
  Eric Stumberg: talking
• 21:19
  Eric Stumberg: about,
• 21:19
  Eric Stumberg: Brian
• 21:20
  Eric Stumberg: and
• 21:20
  Eric Stumberg: Kelly
• 21:20
  Eric Stumberg: and
• 21:21
  Eric Stumberg: Mike,
• 21:24
  Eric Stumberg: even
• 21:24
  Eric Stumberg: though
• 21:24
  Eric Stumberg: I
• 21:24
  Eric Stumberg: do
• 21:24
  Eric Stumberg: like
• 21:24
  Eric Stumberg: the
• 21:25
  Eric Stumberg: remote
• 21:25
  Eric Stumberg: stuff,
• 21:25
  Eric Stumberg: it's
• 21:25
  Eric Stumberg: helpful
• 21:26
  Eric Stumberg: for
• 21:26
  Eric Stumberg: the
• 21:26
  Eric Stumberg: business.
• 21:29
  Eric Stumberg: I'm
• 21:29
  Brian Searl: just
• 21:29
  Brian Searl: teasing
• 21:30
  Brian Searl: you.
• 21:30
  Brian Searl: We're
• 21:30
  Brian Searl: going
• 21:30
  Brian Searl: to
• 21:30
  Brian Searl: get
• 21:30
  Brian Searl: to
• 21:30
  Brian Searl: Wi
• 21:30
  Brian Searl: Fi
• 21:31
  Brian Searl: in
• 21:31
  Brian Searl: a
• 21:31
  Brian Searl: second.
• 21:31
  Brian Searl: Jeff,
• 21:32
  Brian Searl: how
• 21:32
  Brian Searl: do
• 21:32
  Brian Searl: you
• 21:32
  Brian Searl: handle
• 21:32
  Brian Searl: this
• 21:32
  Brian Searl: with
• 21:32
  Brian Searl: Greg?
• 21:33
  Brian Searl: Just
• 21:33
  Brian Searl: two
• 21:33
  Brian Searl: people.
• 21:34
  Brian Searl: Do
• 21:34
  Brian Searl: you
• 21:34
  Brian Searl: guys
• 21:34
  Brian Searl: like
• 21:34
  Brian Searl: get
• 21:34
  Brian Searl: together
• 21:35
  Brian Searl: for
• 21:35
  Brian Searl: casino
• 21:35
  Brian Searl: night
• 21:36
  Brian Searl: or
• 21:36
  Brian Searl: go
• 21:36
  Brian Searl: to
• 21:36
  Brian Searl: the
• 21:36
  Brian Searl: bar?
• 21:37
  Jeff Hoffman: Yeah,
• 21:37
  Jeff Hoffman: actually
• 21:38
  Jeff Hoffman: we
• 21:38
  Jeff Hoffman: have
• 21:38
  Jeff Hoffman: a
• 21:38
  Jeff Hoffman: week,
• 21:40
  Jeff Hoffman: a
• 21:40
  Jeff Hoffman: weekly
• 21:40
  Jeff Hoffman: meeting
• 21:41
  Jeff Hoffman: that
• 21:41
  Jeff Hoffman: we
• 21:41
  Jeff Hoffman: do.
• 21:42
  Jeff Hoffman: But
• 21:43
  Jeff Hoffman: one
• 21:43
  Jeff Hoffman: of
• 21:43
  Jeff Hoffman: the
• 21:43
  Jeff Hoffman: things
• 21:43
  Jeff Hoffman: that
• 21:44
  Jeff Hoffman: our
• 21:44
  Jeff Hoffman: company
• 21:45
  Jeff Hoffman: does
• 21:45
  Jeff Hoffman: is.
• 21:47
  Jeff Hoffman: Come
• 21:47
  Jeff Hoffman: into
• 21:47
  Jeff Hoffman: your
• 21:47
  Jeff Hoffman: business
• 21:49
  Jeff Hoffman: and
• 21:50
  Jeff Hoffman: try
• 21:50
  Jeff Hoffman: to
• 21:50
  Jeff Hoffman: teach
• 21:50
  Jeff Hoffman: you
• 21:51
  Jeff Hoffman: how
• 21:51
  Jeff Hoffman: to
• 21:51
  Jeff Hoffman: do
• 21:51
  Jeff Hoffman: team
• 21:52
  Jeff Hoffman: building,
• 21:52
  Jeff Hoffman: how
• 21:52
  Jeff Hoffman: to
• 21:53
  Jeff Hoffman: get
• 21:53
  Jeff Hoffman: organized,
• 21:54
  Jeff Hoffman: how
• 21:54
  Jeff Hoffman: to
• 21:54
  Jeff Hoffman: use
• 21:54
  Jeff Hoffman: some
• 21:54
  Jeff Hoffman: systems
• 21:56
  Jeff Hoffman: that
• 21:57
  Jeff Hoffman: will
• 21:57
  Jeff Hoffman: help
• 21:58
  Jeff Hoffman: everybody
• 21:58
  Jeff Hoffman: get
• 21:58
  Jeff Hoffman: together,
• 22:00
  Jeff Hoffman: create
• 22:00
  Jeff Hoffman: accountability.
• 22:02
  Jeff Hoffman: I
• 22:02
  Jeff Hoffman: find
• 22:03
  Jeff Hoffman: that
• 22:03
  Jeff Hoffman: employees,
• 22:04
  Jeff Hoffman: if
• 22:04
  Jeff Hoffman: they
• 22:04
  Jeff Hoffman: know
• 22:04
  Jeff Hoffman: what
• 22:05
  Jeff Hoffman: the
• 22:05
  Jeff Hoffman: goal
• 22:05
  Jeff Hoffman: is
• 22:07
  Jeff Hoffman: and
• 22:07
  Jeff Hoffman: they
• 22:07
  Jeff Hoffman: know
• 22:07
  Jeff Hoffman: how
• 22:07
  Jeff Hoffman: you're
• 22:07
  Jeff Hoffman: trying
• 22:08
  Jeff Hoffman: to
• 22:08
  Jeff Hoffman: get
• 22:08
  Jeff Hoffman: there
• 22:09
  Jeff Hoffman: and
• 22:10
  Jeff Hoffman: you
• 22:10
  Jeff Hoffman: bring
• 22:10
  Jeff Hoffman: them
• 22:10
  Jeff Hoffman: along
• 22:11
  Jeff Hoffman: and
• 22:11
  Jeff Hoffman: include
• 22:11
  Jeff Hoffman: them
• 22:12
  Jeff Hoffman: in
• 22:12
  Jeff Hoffman: all
• 22:12
  Jeff Hoffman: the
• 22:12
  Jeff Hoffman: discussions
• 22:14
  Jeff Hoffman: when
• 22:14
  Jeff Hoffman: you're
• 22:14
  Jeff Hoffman: building
• 22:15
  Jeff Hoffman: procedures,
• 22:16
  Jeff Hoffman: they're
• 22:17
  Jeff Hoffman: more
• 22:17
  Jeff Hoffman: apt
• 22:17
  Jeff Hoffman: to
• 22:17
  Jeff Hoffman: work
• 22:18
  Jeff Hoffman: with
• 22:18
  Jeff Hoffman: you.
• 22:19
  Jeff Hoffman: To
• 22:19
  Jeff Hoffman: get
• 22:20
  Jeff Hoffman: that
• 22:20
  Jeff Hoffman: done.
• 22:21
  Jeff Hoffman: And
• 22:21
  Jeff Hoffman: that's
• 22:22
  Jeff Hoffman: kind
• 22:22
  Jeff Hoffman: of
• 22:22
  Jeff Hoffman: what
• 22:22
  Jeff Hoffman: we
• 22:22
  Jeff Hoffman: try
• 22:22
  Jeff Hoffman: to
• 22:23
  Jeff Hoffman: bring
• 22:23
  Jeff Hoffman: to
• 22:23
  Jeff Hoffman: a
• 22:23
  Jeff Hoffman: business
• 22:24
  Jeff Hoffman: when
• 22:24
  Jeff Hoffman: we
• 22:24
  Jeff Hoffman: come
• 22:24
  Jeff Hoffman: in
• 22:25
  Jeff Hoffman: is
• 22:27
  Jeff Hoffman: operating
• 22:27
  Jeff Hoffman: systems
• 22:29
  Jeff Hoffman: that
• 22:29
  Jeff Hoffman: will
• 22:29
  Jeff Hoffman: help
• 22:30
  Jeff Hoffman: you
• 22:30
  Jeff Hoffman: build
• 22:31
  Jeff Hoffman: teams
• 22:31
  Jeff Hoffman: within
• 22:33
  Jeff Hoffman: it
• 22:33
  Jeff Hoffman: ends
• 22:33
  Jeff Hoffman: up
• 22:33
  Jeff Hoffman: being
• 22:35
  Jeff Hoffman: everything
• 22:36
  Jeff Hoffman: works
• 22:36
  Jeff Hoffman: together.
• 22:37
  Jeff Hoffman: Everything
• 22:37
  Jeff Hoffman: needs
• 22:37
  Jeff Hoffman: systems,
• 22:38
  Jeff Hoffman: procedures
• 22:39
  Jeff Hoffman: and
• 22:39
  Jeff Hoffman: all
• 22:39
  Jeff Hoffman: of
• 22:40
  Jeff Hoffman: that.
• 22:41
  Jeff Hoffman: But
• 22:41
  Jeff Hoffman: that's
• 22:41
  Jeff Hoffman: what
• 22:42
  Jeff Hoffman: helps
• 22:42
  Jeff Hoffman: bring
• 22:43
  Jeff Hoffman: the
• 22:43
  Jeff Hoffman: team,
• 22:43
  Jeff Hoffman: you
• 22:44
  Jeff Hoffman: know,
• 22:44
  Jeff Hoffman: I
• 22:44
  Jeff Hoffman: learned
• 22:45
  Jeff Hoffman: team
• 22:45
  Jeff Hoffman: building
• 22:46
  Jeff Hoffman: a
• 22:46
  Jeff Hoffman: long
• 22:46
  Jeff Hoffman: time
• 22:46
  Jeff Hoffman: ago
• 22:47
  Jeff Hoffman: when
• 22:48
  Jeff Hoffman: I
• 22:49
  Jeff Hoffman: was
• 22:49
  Jeff Hoffman: a
• 22:49
  Jeff Hoffman: kid
• 22:49
  Jeff Hoffman: and
• 22:49
  Jeff Hoffman: I
• 22:50
  Jeff Hoffman: played
• 22:50
  Jeff Hoffman: running
• 22:50
  Jeff Hoffman: back.
• 22:51
  Jeff Hoffman: Well,
• 22:51
  Jeff Hoffman: if
• 22:51
  Jeff Hoffman: those
• 22:51
  Jeff Hoffman: guys
• 22:52
  Jeff Hoffman: don't
• 22:52
  Jeff Hoffman: like
• 22:52
  Jeff Hoffman: you
• 22:52
  Jeff Hoffman: and
• 22:52
  Jeff Hoffman: don't
• 22:53
  Jeff Hoffman: block
• 22:53
  Jeff Hoffman: for
• 22:53
  Jeff Hoffman: you,
• 22:54
  Jeff Hoffman: you're
• 22:54
  Jeff Hoffman: going
• 22:54
  Jeff Hoffman: to
• 22:54
  Jeff Hoffman: die.
• 22:57
  Eric Stumberg: Yeah.
• 22:58
  Jeff Hoffman: So
• 22:59
  Jeff Hoffman: it
• 22:59
  Jeff Hoffman: definitely
• 22:59
  Jeff Hoffman: takes
• 23:00
  Jeff Hoffman: teamwork
• 23:01
  Jeff Hoffman: to
• 23:01
  Jeff Hoffman: make
• 23:01
  Jeff Hoffman: anything
• 23:02
  Jeff Hoffman: work.
• 23:03
  Jeff Hoffman: And
• 23:03
  Jeff Hoffman: all
• 23:03
  Jeff Hoffman: of
• 23:03
  Jeff Hoffman: that
• 23:04
  Jeff Hoffman: is
• 23:04
  Jeff Hoffman: just
• 23:05
  Jeff Hoffman: getting
• 23:05
  Jeff Hoffman: together
• 23:06
  Jeff Hoffman: and
• 23:06
  Jeff Hoffman: working
• 23:07
  Jeff Hoffman: on
• 23:08
  Jeff Hoffman: what
• 23:08
  Jeff Hoffman: the
• 23:08
  Jeff Hoffman: problems
• 23:09
  Jeff Hoffman: are.
• 23:10
  Jeff Hoffman: Keeping
• 23:10
  Jeff Hoffman: an
• 23:10
  Jeff Hoffman: ear
• 23:11
  Jeff Hoffman: open
• 23:12
  Jeff Hoffman: as
• 23:12
  Jeff Hoffman: managers
• 23:13
  Jeff Hoffman: and
• 23:13
  Jeff Hoffman: owners
• 23:15
  Jeff Hoffman: and
• 23:15
  Jeff Hoffman: listening
• 23:15
  Jeff Hoffman: to
• 23:15
  Jeff Hoffman: your
• 23:16
  Jeff Hoffman: employees,
• 23:17
  Jeff Hoffman: they
• 23:17
  Jeff Hoffman: know
• 23:18
  Jeff Hoffman: the
• 23:18
  Jeff Hoffman: grassroots
• 23:19
  Jeff Hoffman: portion
• 23:20
  Jeff Hoffman: of
• 23:21
  Jeff Hoffman: your
• 23:21
  Jeff Hoffman: business
• 23:23
  Jeff Hoffman: and
• 23:23
  Jeff Hoffman: they
• 23:23
  Jeff Hoffman: probably
• 23:23
  Jeff Hoffman: know
• 23:24
  Jeff Hoffman: the
• 23:24
  Jeff Hoffman: solutions.
• 23:24
  Jeff Hoffman: They
• 23:25
  Jeff Hoffman: just
• 23:25
  Jeff Hoffman: don't
• 23:25
  Jeff Hoffman: want
• 23:25
  Jeff Hoffman: to
• 23:25
  Jeff Hoffman: say,
• 23:28
  Jeff Hoffman: why
• 23:28
  Jeff Hoffman: do
• 23:28
  Jeff Hoffman: you
• 23:29
  Jeff Hoffman: bring
• 23:29
  Jeff Hoffman: it?
• 23:29
  Jeff Hoffman: Why
• 23:29
  Jeff Hoffman: do
• 23:29
  Jeff Hoffman: you
• 23:31
  Brian Searl: think
• 23:31
  Brian Searl: that
• 23:31
  Brian Searl: isn't
• 23:31
  Brian Searl: the
• 23:31
  Brian Searl: human
• 23:32
  Brian Searl: psychology
• 23:32
  Brian Searl: that
• 23:32
  Brian Searl: they're
• 23:33
  Brian Searl: at
• 23:33
  Brian Searl: some?
• 23:33
  Brian Searl: Cause
• 23:33
  Brian Searl: I
• 23:34
  Brian Searl: think
• 23:34
  Brian Searl: you're
• 23:34
  Brian Searl: very
• 23:34
  Brian Searl: right.
• 23:34
  Brian Searl: Like
• 23:34
  Brian Searl: some
• 23:35
  Brian Searl: people
• 23:35
  Brian Searl: are
• 23:36
  Brian Searl: in
• 23:36
  Brian Searl: my
• 23:36
  Brian Searl: mind.
• 23:36
  Brian Searl: It's
• 23:36
  Brian Searl: a,
• 23:37
  Brian Searl: I'm
• 23:37
  Brian Searl: afraid
• 23:38
  Brian Searl: that
• 23:38
  Brian Searl: I
• 23:38
  Brian Searl: won't
• 23:38
  Brian Searl: be
• 23:38
  Brian Searl: listened
• 23:39
  Brian Searl: to,
• 23:39
  Brian Searl: or
• 23:39
  Brian Searl: I'm
• 23:39
  Brian Searl: afraid
• 23:40
  Brian Searl: that
• 23:40
  Brian Searl: I
• 23:40
  Brian Searl: don't
• 23:40
  Brian Searl: have
• 23:40
  Brian Searl: all
• 23:41
  Brian Searl: the
• 23:41
  Brian Searl: information
• 23:41
  Brian Searl: and
• 23:41
  Brian Searl: I
• 23:41
  Brian Searl: might
• 23:42
  Brian Searl: be
• 23:42
  Brian Searl: wrong.
• 23:42
  Jeff Hoffman: Right.
• 23:43
  Jeff Hoffman: Everybody's
• 23:44
  Jeff Hoffman: always
• 23:44
  Jeff Hoffman: afraid
• 23:45
  Jeff Hoffman: to
• 23:46
  Jeff Hoffman: say
• 23:46
  Jeff Hoffman: anything
• 23:46
  Jeff Hoffman: and
• 23:47
  Jeff Hoffman: that's
• 23:47
  Jeff Hoffman: how
• 23:47
  Jeff Hoffman: you
• 23:47
  Jeff Hoffman: can't,
• 23:49
  Jeff Hoffman: you've
• 23:49
  Jeff Hoffman: got
• 23:49
  Jeff Hoffman: to
• 23:49
  Jeff Hoffman: build
• 23:50
  Jeff Hoffman: it
• 23:50
  Jeff Hoffman: into
• 23:50
  Jeff Hoffman: a
• 23:50
  Jeff Hoffman: situation
• 23:51
  Jeff Hoffman: of
• 23:51
  Jeff Hoffman: trust
• 23:52
  Jeff Hoffman: where
• 23:52
  Jeff Hoffman: they
• 23:52
  Jeff Hoffman: have
• 23:54
  Jeff Hoffman: the
• 23:54
  Jeff Hoffman: trust
• 23:55
  Jeff Hoffman: in
• 23:55
  Jeff Hoffman: these
• 23:55
  Jeff Hoffman: meetings
• 23:56
  Jeff Hoffman: that
• 23:56
  Jeff Hoffman: they
• 23:56
  Jeff Hoffman: can
• 23:57
  Jeff Hoffman: open
• 23:57
  Jeff Hoffman: up
• 23:58
  Jeff Hoffman: and
• 23:59
  Jeff Hoffman: say
• 23:59
  Jeff Hoffman: what
• 23:59
  Jeff Hoffman: they
• 24:00
  Jeff Hoffman: have.
• 24:00
  Jeff Hoffman: It's
• 24:01
  Jeff Hoffman: very
• 24:01
  Jeff Hoffman: difficult.
• 24:02
  Jeff Hoffman: You
• 24:02
  Jeff Hoffman: don't
• 24:02
  Jeff Hoffman: want
• 24:02
  Jeff Hoffman: to
• 24:02
  Jeff Hoffman: go
• 24:03
  Jeff Hoffman: off
• 24:03
  Jeff Hoffman: as
• 24:03
  Jeff Hoffman: a
• 24:03
  Jeff Hoffman: dumbest
• 24:04
  Jeff Hoffman: thing
• 24:04
  Jeff Hoffman: I've
• 24:04
  Jeff Hoffman: ever
• 24:04
  Jeff Hoffman: heard,
• 24:05
  Jeff Hoffman: but
• 24:06
  Jeff Hoffman: you
• 24:06
  Jeff Hoffman: want
• 24:06
  Jeff Hoffman: to
• 24:06
  Jeff Hoffman: keep
• 24:07
  Jeff Hoffman: them
• 24:07
  Jeff Hoffman: engaged
• 24:08
  Jeff Hoffman: and
• 24:08
  Jeff Hoffman: then
• 24:09
  Jeff Hoffman: work
• 24:09
  Jeff Hoffman: with,
• 24:10
  Jeff Hoffman: because
• 24:10
  Jeff Hoffman: if
• 24:11
  Jeff Hoffman: they
• 24:11
  Jeff Hoffman: bring
• 24:11
  Jeff Hoffman: it
• 24:11
  Jeff Hoffman: up
• 24:12
  Jeff Hoffman: for
• 24:12
  Jeff Hoffman: them,
• 24:12
  Jeff Hoffman: it
• 24:13
  Jeff Hoffman: is
• 24:13
  Jeff Hoffman: a
• 24:13
  Jeff Hoffman: problem
• 24:14
  Jeff Hoffman: or
• 24:15
  Jeff Hoffman: there's
• 24:15
  Jeff Hoffman: an
• 24:16
  Jeff Hoffman: issue,
• 24:16
  Jeff Hoffman: something.
• 24:17
  Jeff Hoffman: So
• 24:18
  Jeff Hoffman: you
• 24:18
  Jeff Hoffman: want
• 24:18
  Jeff Hoffman: to
• 24:18
  Jeff Hoffman: have
• 24:18
  Jeff Hoffman: it
• 24:18
  Jeff Hoffman: brought
• 24:19
  Jeff Hoffman: up.
• 24:19
  Jeff Hoffman: You
• 24:19
  Jeff Hoffman: want
• 24:19
  Jeff Hoffman: to
• 24:19
  Jeff Hoffman: address
• 24:20
  Jeff Hoffman: it.
• 24:20
  Jeff Hoffman: You
• 24:20
  Jeff Hoffman: want
• 24:20
  Jeff Hoffman: to
• 24:20
  Jeff Hoffman: work
• 24:21
  Jeff Hoffman: around
• 24:21
  Jeff Hoffman: it.
• 24:22
  Jeff Hoffman: The
• 24:22
  Jeff Hoffman: biggest
• 24:22
  Jeff Hoffman: thing
• 24:23
  Jeff Hoffman: is
• 24:23
  Jeff Hoffman: to
• 24:23
  Jeff Hoffman: listen
• 24:24
  Jeff Hoffman: and
• 24:25
  Jeff Hoffman: actively
• 24:26
  Jeff Hoffman: listen.
• 24:27
  Jeff Hoffman: And
• 24:27
  Jeff Hoffman: then
• 24:28
  Jeff Hoffman: interact
• 24:29
  Jeff Hoffman: with
• 24:29
  Jeff Hoffman: them
• 24:29
  Jeff Hoffman: about
• 24:30
  Jeff Hoffman: the
• 24:31
  Jeff Hoffman: problems
• 24:31
  Jeff Hoffman: they're
• 24:32
  Jeff Hoffman: bringing
• 24:32
  Jeff Hoffman: up
• 24:33
  Jeff Hoffman: and
• 24:33
  Jeff Hoffman: then
• 24:35
  Jeff Hoffman: finding
• 24:35
  Jeff Hoffman: solutions.
• 24:36
  Jeff Hoffman: If
• 24:36
  Jeff Hoffman: you
• 24:36
  Jeff Hoffman: can
• 24:36
  Jeff Hoffman: sit
• 24:37
  Jeff Hoffman: down
• 24:37
  Jeff Hoffman: and
• 24:37
  Jeff Hoffman: solve
• 24:38
  Jeff Hoffman: problem
• 24:39
  Jeff Hoffman: after
• 24:39
  Jeff Hoffman: problem
• 24:40
  Jeff Hoffman: with
• 24:41
  Jeff Hoffman: procedures
• 24:41
  Jeff Hoffman: and
• 24:41
  Jeff Hoffman: systems,
• 24:43
  Jeff Hoffman: eventually
• 24:43
  Jeff Hoffman: you
• 24:43
  Jeff Hoffman: get
• 24:44
  Jeff Hoffman: to
• 24:44
  Jeff Hoffman: run
• 24:44
  Jeff Hoffman: your
• 24:44
  Jeff Hoffman: business
• 24:45
  Jeff Hoffman: because
• 24:45
  Jeff Hoffman: you're
• 24:45
  Jeff Hoffman: not
• 24:46
  Jeff Hoffman: working
• 24:46
  Jeff Hoffman: on
• 24:46
  Jeff Hoffman: fires,
• 24:48
  Jeff Hoffman: you're
• 24:48
  Jeff Hoffman: working
• 24:48
  Jeff Hoffman: on
• 24:49
  Jeff Hoffman: growth.
• 24:51
  Brian Searl: But
• 24:51
  Brian Searl: I
• 24:51
  Brian Searl: think
• 24:51
  Brian Searl: that's
• 24:51
  Brian Searl: part
• 24:52
  Brian Searl: of
• 24:52
  Brian Searl: building
• 24:52
  Brian Searl: trust
• 24:52
  Brian Searl: too,
• 24:53
  Brian Searl: right?
• 24:53
  Brian Searl: Like
• 24:53
  Brian Searl: building
• 24:53
  Brian Searl: trust
• 24:54
  Brian Searl: for
• 24:54
  Brian Searl: the
• 24:54
  Brian Searl: employee
• 24:55
  Brian Searl: that
• 24:55
  Brian Searl: they
• 24:55
  Brian Searl: have
• 24:56
  Brian Searl: the
• 24:56
  Brian Searl: ability
• 24:56
  Brian Searl: to
• 24:57
  Brian Searl: speak
• 24:57
  Brian Searl: up,
• 24:57
  Brian Searl: that
• 24:57
  Brian Searl: they
• 24:57
  Brian Searl: will
• 24:57
  Brian Searl: be
• 24:58
  Brian Searl: listened
• 24:58
  Brian Searl: to,
• 24:58
  Brian Searl: that
• 24:58
  Brian Searl: they
• 24:58
  Brian Searl: will
• 24:59
  Brian Searl: be,
• 24:59
  Brian Searl: right?
• 25:01
  Brian Searl: Yeah,
• 25:02
  Brian Searl: so
• 25:02
  Brian Searl: we're
• 25:02
  Brian Searl: all
• 25:03
  Brian Searl: good.
• 25:04
  Brian Searl: Sorry.
• 25:05
  Kelly Jones: Well,
• 25:05
  Kelly Jones: and
• 25:05
  Kelly Jones: I
• 25:05
  Kelly Jones: think
• 25:05
  Kelly Jones: for
• 25:06
  Kelly Jones: a
• 25:06
  Kelly Jones: long
• 25:06
  Kelly Jones: time,
• 25:06
  Kelly Jones: particularly
• 25:07
  Kelly Jones: for,
• 25:08
  Kelly Jones: let's
• 25:08
  Kelly Jones: say,
• 25:09
  Kelly Jones: Gen
• 25:09
  Kelly Jones: X
• 25:09
  Kelly Jones: and
• 25:10
  Kelly Jones: older.
• 25:11
  Kelly Jones: And
• 25:11
  Kelly Jones: possibly
• 25:12
  Kelly Jones: somewhat
• 25:12
  Kelly Jones: an
• 25:12
  Kelly Jones: older
• 25:13
  Kelly Jones: millennial,
• 25:14
  Kelly Jones: we
• 25:14
  Kelly Jones: were
• 25:14
  Kelly Jones: always
• 25:15
  Kelly Jones: taught
• 25:15
  Kelly Jones: that
• 25:15
  Kelly Jones: you
• 25:15
  Kelly Jones: didn't
• 25:16
  Kelly Jones: bring
• 25:16
  Kelly Jones: a
• 25:16
  Kelly Jones: problem
• 25:17
  Kelly Jones: to
• 25:17
  Kelly Jones: a
• 25:17
  Kelly Jones: supervisor
• 25:18
  Kelly Jones: unless
• 25:18
  Kelly Jones: you
• 25:18
  Kelly Jones: also
• 25:19
  Kelly Jones: brought
• 25:19
  Kelly Jones: a
• 25:19
  Kelly Jones: solution
• 25:20
  Kelly Jones: at
• 25:20
  Kelly Jones: the
• 25:20
  Kelly Jones: same
• 25:20
  Kelly Jones: time.
• 25:21
  Kelly Jones: And
• 25:22
  Kelly Jones: so
• 25:22
  Kelly Jones: if
• 25:22
  Kelly Jones: you
• 25:23
  Kelly Jones: don't
• 25:24
  Kelly Jones: have
• 25:24
  Kelly Jones: a
• 25:24
  Kelly Jones: solution,
• 25:25
  Kelly Jones: I
• 25:25
  Kelly Jones: mean,
• 25:25
  Kelly Jones: we
• 25:25
  Kelly Jones: were
• 25:25
  Kelly Jones: actively
• 25:26
  Kelly Jones: taught,
• 25:27
  Kelly Jones: don't
• 25:27
  Kelly Jones: bring
• 25:27
  Kelly Jones: me
• 25:28
  Kelly Jones: problems,
• 25:28
  Kelly Jones: bring
• 25:28
  Kelly Jones: me
• 25:29
  Kelly Jones: solution.
• 25:30
  Kelly Jones: Right?
• 25:30
  Kelly Jones: And
• 25:31
  Kelly Jones: so
• 25:31
  Kelly Jones: there's
• 25:31
  Kelly Jones: been
• 25:31
  Kelly Jones: a
• 25:31
  Kelly Jones: whole
• 25:32
  Kelly Jones: culture
• 25:32
  Kelly Jones: shift
• 25:33
  Kelly Jones: in
• 25:33
  Kelly Jones: the
• 25:33
  Kelly Jones: workplace.
• 25:36
  Kelly Jones: That
• 25:36
  Kelly Jones: now
• 25:36
  Kelly Jones: it's
• 25:37
  Kelly Jones: okay
• 25:37
  Kelly Jones: to
• 25:37
  Kelly Jones: bring
• 25:38
  Kelly Jones: problems.
• 25:38
  Kelly Jones: But
• 25:38
  Kelly Jones: again,
• 25:39
  Kelly Jones: we
• 25:39
  Kelly Jones: have
• 25:39
  Kelly Jones: such
• 25:39
  Kelly Jones: a
• 25:39
  Kelly Jones: multi
• 25:40
  Kelly Jones: generational
• 25:41
  Kelly Jones: workforce.
• 25:42
  Kelly Jones: You
• 25:42
  Kelly Jones: know,
• 25:43
  Kelly Jones: there's
• 25:43
  Kelly Jones: that
• 25:43
  Kelly Jones: psychology
• 25:44
  Kelly Jones: there.
• 25:44
  Kelly Jones: And
• 25:46
  Kelly Jones: again,
• 25:47
  Kelly Jones: my
• 25:47
  Kelly Jones: generation
• 25:47
  Kelly Jones: and
• 25:48
  Kelly Jones: older,
• 25:48
  Kelly Jones: we
• 25:48
  Kelly Jones: were
• 25:48
  Kelly Jones: taught
• 25:49
  Kelly Jones: that,
• 25:49
  Kelly Jones: we
• 25:49
  Kelly Jones: were
• 25:49
  Kelly Jones: to
• 25:49
  Kelly Jones: be
• 25:49
  Kelly Jones: seen
• 25:50
  Kelly Jones: and
• 25:50
  Kelly Jones: not
• 25:50
  Kelly Jones: heard.
• 25:51
  Kelly Jones: A
• 25:51
  Kelly Jones: lot
• 25:51
  Kelly Jones: of
• 25:52
  Kelly Jones: our
• 25:52
  Kelly Jones: ideas
• 25:52
  Kelly Jones: were,
• 25:53
  Kelly Jones: kind
• 25:53
  Kelly Jones: of
• 25:54
  Kelly Jones: put
• 25:54
  Kelly Jones: down
• 25:54
  Kelly Jones: right
• 25:55
  Kelly Jones: from
• 25:55
  Kelly Jones: the
• 25:55
  Kelly Jones: get
• 25:55
  Kelly Jones: go.
• 25:55
  Kelly Jones: So,
• 25:56
  Kelly Jones: there's
• 25:56
  Kelly Jones: a
• 25:56
  Kelly Jones: lot
• 25:57
  Kelly Jones: of
• 25:58
  Kelly Jones: as
• 25:58
  Kelly Jones: you
• 25:58
  Kelly Jones: said,
• 25:58
  Kelly Jones: Brian,
• 25:58
  Kelly Jones: psychology
• 25:59
  Kelly Jones: behind
• 26:00
  Kelly Jones: it
• 26:00
  Kelly Jones: on
• 26:00
  Kelly Jones: why
• 26:01
  Kelly Jones: people
• 26:01
  Kelly Jones: aren't
• 26:02
  Kelly Jones: as
• 26:02
  Kelly Jones: forthright.
• 26:04
  Kelly Jones: I
• 26:04
  Kelly Jones: have
• 26:04
  Kelly Jones: a
• 26:04
  Kelly Jones: senior
• 26:04
  Kelly Jones: in
• 26:05
  Kelly Jones: college
• 26:05
  Kelly Jones: and
• 26:06
  Kelly Jones: she's
• 26:07
  Kelly Jones: perfectly
• 26:07
  Kelly Jones: comfortable
• 26:08
  Kelly Jones: expressing
• 26:09
  Kelly Jones: her
• 26:09
  Kelly Jones: opinion,
• 26:10
  Kelly Jones: right?
• 26:11
  Kelly Jones: But
• 26:11
  Kelly Jones: I
• 26:11
  Kelly Jones: also
• 26:11
  Kelly Jones: have
• 26:11
  Kelly Jones: an
• 26:12
  Kelly Jones: older
• 26:12
  Kelly Jones: daughter
• 26:12
  Kelly Jones: who
• 26:13
  Kelly Jones: is
• 26:13
  Kelly Jones: nervous
• 26:14
  Kelly Jones: to
• 26:14
  Kelly Jones: call
• 26:14
  Kelly Jones: and
• 26:15
  Kelly Jones: make
• 26:15
  Kelly Jones: a
• 26:15
  Kelly Jones: doctor's
• 26:15
  Kelly Jones: appointment
• 26:16
  Kelly Jones: because
• 26:16
  Kelly Jones: what
• 26:17
  Kelly Jones: if
• 26:17
  Kelly Jones: she
• 26:18
  Kelly Jones: doesn't
• 26:18
  Kelly Jones: know
• 26:18
  Kelly Jones: the
• 26:18
  Kelly Jones: answer
• 26:19
  Kelly Jones: to
• 26:19
  Kelly Jones: the
• 26:19
  Kelly Jones: question
• 26:19
  Kelly Jones: they're
• 26:19
  Kelly Jones: going
• 26:20
  Kelly Jones: to
• 26:20
  Kelly Jones: ask?
• 26:21
  Kelly Jones: Okay.
• 26:22
  Kelly Jones: So,
• 26:23
  Kelly Jones: there's
• 26:23
  Kelly Jones: a
• 26:23
  Kelly Jones: lot
• 26:23
  Kelly Jones: of,
• 26:24
  Kelly Jones: like
• 26:24
  Kelly Jones: you
• 26:24
  Kelly Jones: said,
• 26:25
  Kelly Jones: you
• 26:25
  Kelly Jones: don't
• 26:25
  Kelly Jones: want
• 26:25
  Kelly Jones: to
• 26:25
  Kelly Jones: look
• 26:25
  Kelly Jones: like
• 26:25
  Kelly Jones: you
• 26:26
  Kelly Jones: don't
• 26:26
  Kelly Jones: know
• 26:26
  Kelly Jones: the
• 26:26
  Kelly Jones: answer.
• 26:27
  Kelly Jones: So
• 26:27
  Kelly Jones: there's
• 26:28
  Kelly Jones: a
• 26:28
  Kelly Jones: lot
• 26:28
  Kelly Jones: of
• 26:28
  Kelly Jones: psychology
• 26:29
  Kelly Jones: behind
• 26:30
  Kelly Jones: people
• 26:31
  Kelly Jones: not
• 26:31
  Kelly Jones: being
• 26:31
  Kelly Jones: willing
• 26:31
  Kelly Jones: to
• 26:32
  Kelly Jones: speak
• 26:32
  Kelly Jones: up.
• 26:33
  Kelly Jones: And
• 26:33
  Kelly Jones: it
• 26:33
  Kelly Jones: does
• 26:33
  Kelly Jones: start
• 26:33
  Kelly Jones: with
• 26:34
  Kelly Jones: building
• 26:34
  Kelly Jones: that
• 26:34
  Kelly Jones: trust
• 26:35
  Kelly Jones: first.
• 26:36
  Brian Searl: Sandy,
• 26:37
  Brian Searl: do
• 26:37
  Brian Searl: you
• 26:37
  Brian Searl: talk
• 26:37
  Brian Searl: to
• 26:37
  Brian Searl: your
• 26:37
  Brian Searl: campgrounds
• 26:38
  Brian Searl: about
• 26:38
  Brian Searl: this?
• 26:39
  Brian Searl: I
• 26:39
  Brian Searl: know
• 26:39
  Brian Searl: we've
• 26:39
  Brian Searl: kind
• 26:39
  Brian Searl: of
• 26:39
  Brian Searl: left
• 26:39
  Brian Searl: you
• 26:39
  Brian Searl: out
• 26:40
  Brian Searl: here
• 26:40
  Brian Searl: up
• 26:40
  Brian Searl: until
• 26:40
  Brian Searl: this
• 26:40
  Brian Searl: point
• 26:41
  Brian Searl: because
• 26:41
  Brian Searl: I
• 26:41
  Brian Searl: don't
• 26:41
  Brian Searl: know.
• 26:42
  Brian Searl: Do
• 26:42
  Brian Searl: you
• 26:42
  Brian Searl: have
• 26:42
  Brian Searl: a
• 26:42
  Brian Searl: team?
• 26:42
  Brian Searl: Like,
• 26:43
  Brian Searl: is
• 26:43
  Brian Searl: there
• 26:43
  Brian Searl: a
• 26:43
  Brian Searl: good
• 26:43
  Brian Searl: deal
• 26:43
  Brian Searl: of
• 26:43
  Brian Searl: Sandy's
• 26:43
  Brian Searl: running
• 26:43
  Brian Searl: around?
• 26:44
  Brian Searl: I
• 26:44
  Brian Searl: do
• 26:44
  Brian Searl: have
• 26:44
  Brian Searl: a
• 26:44
  Brian Searl: team,
• 26:44
  Brian Searl: I
• 26:44
  Brian Searl: do,
• 26:45
  Brian Searl: and
• 26:45
  Brian Searl: it
• 26:45
  Sandy Ellingson: keeps
• 26:46
  Sandy Ellingson: growing.
• 26:46
  Sandy Ellingson: But
• 26:47
  Sandy Ellingson: the,
• 26:47
  Sandy Ellingson: yeah,
• 26:47
  Sandy Ellingson: it's
• 26:48
  Sandy Ellingson: interesting
• 26:48
  Sandy Ellingson: because
• 26:49
  Sandy Ellingson: I've
• 26:49
  Sandy Ellingson: actually
• 26:49
  Sandy Ellingson: done
• 26:50
  Sandy Ellingson: this
• 26:50
  Sandy Ellingson: in
• 26:50
  Sandy Ellingson: several
• 26:51
  Sandy Ellingson: campgrounds
• 26:51
  Sandy Ellingson: because
• 26:52
  Sandy Ellingson: of
• 26:52
  Sandy Ellingson: my
• 26:52
  Sandy Ellingson: prior
• 26:53
  Sandy Ellingson: history,
• 26:53
  Sandy Ellingson: my
• 26:54
  Sandy Ellingson: consulting
• 26:54
  Sandy Ellingson: firm
• 26:54
  Sandy Ellingson: we
• 26:54
  Sandy Ellingson: had.
• 26:56
  Sandy Ellingson: I
• 26:56
  Sandy Ellingson: was
• 26:56
  Sandy Ellingson: also
• 26:57
  Sandy Ellingson: mentored
• 26:58
  Sandy Ellingson: this
• 26:58
  Sandy Ellingson: way
• 26:58
  Sandy Ellingson: throughout
• 26:58
  Sandy Ellingson: my
• 26:58
  Sandy Ellingson: entire
• 26:59
  Sandy Ellingson: career.
• 26:59
  Sandy Ellingson: So
• 26:59
  Sandy Ellingson: it's
• 26:59
  Sandy Ellingson: very
• 27:00
  Sandy Ellingson: natural
• 27:00
  Sandy Ellingson: for
• 27:00
  Sandy Ellingson: me.
• 27:01
  Sandy Ellingson: to
• 27:01
  Sandy Ellingson: try
• 27:02
  Sandy Ellingson: and
• 27:02
  Sandy Ellingson: help
• 27:02
  Sandy Ellingson: build
• 27:03
  Sandy Ellingson: teams.
• 27:03
  Sandy Ellingson: But
• 27:03
  Sandy Ellingson: I
• 27:04
  Sandy Ellingson: like
• 27:04
  Sandy Ellingson: to
• 27:04
  Sandy Ellingson: take
• 27:04
  Sandy Ellingson: a
• 27:04
  Sandy Ellingson: step
• 27:04
  Sandy Ellingson: back
• 27:05
  Sandy Ellingson: and
• 27:05
  Sandy Ellingson: say,
• 27:05
  Sandy Ellingson: you
• 27:05
  Sandy Ellingson: got
• 27:05
  Sandy Ellingson: to
• 27:05
  Sandy Ellingson: hire
• 27:06
  Sandy Ellingson: the
• 27:06
  Sandy Ellingson: right
• 27:06
  Sandy Ellingson: person
• 27:07
  Sandy Ellingson: to
• 27:07
  Sandy Ellingson: begin
• 27:07
  Sandy Ellingson: with.
• 27:08
  Sandy Ellingson: And
• 27:08
  Sandy Ellingson: it's
• 27:08
  Sandy Ellingson: the
• 27:08
  Sandy Ellingson: Jim
• 27:09
  Sandy Ellingson: Collins,
• 27:09
  Sandy Ellingson: you
• 27:09
  Sandy Ellingson: know,
• 27:09
  Sandy Ellingson: put
• 27:10
  Sandy Ellingson: the
• 27:10
  Sandy Ellingson: right
• 27:10
  Sandy Ellingson: person
• 27:10
  Sandy Ellingson: in
• 27:10
  Sandy Ellingson: the
• 27:11
  Sandy Ellingson: right
• 27:11
  Sandy Ellingson: seat
• 27:11
  Sandy Ellingson: on
• 27:11
  Sandy Ellingson: the
• 27:11
  Sandy Ellingson: right
• 27:12
  Sandy Ellingson: bus.
• 27:12
  Sandy Ellingson: And
• 27:13
  Sandy Ellingson: then
• 27:14
  Sandy Ellingson: you
• 27:14
  Sandy Ellingson: can
• 27:14
  Sandy Ellingson: truly
• 27:14
  Sandy Ellingson: build
• 27:15
  Sandy Ellingson: a
• 27:15
  Sandy Ellingson: team.
• 27:15
  Sandy Ellingson: And
• 27:16
  Sandy Ellingson: we
• 27:16
  Sandy Ellingson: did
• 27:16
  Sandy Ellingson: actually
• 27:17
  Sandy Ellingson: go
• 27:17
  Sandy Ellingson: in
• 27:17
  Sandy Ellingson: with
• 27:17
  Sandy Ellingson: one
• 27:17
  Sandy Ellingson: of
• 27:18
  Sandy Ellingson: the
• 27:18
  Sandy Ellingson: large
• 27:18
  Sandy Ellingson: part
• 27:18
  Sandy Ellingson: groups.
• 27:19
  Sandy Ellingson: They
• 27:19
  Sandy Ellingson: have
• 27:20
  Sandy Ellingson: about
• 27:20
  Sandy Ellingson: 125
• 27:21
  Sandy Ellingson: to
• 27:21
  Sandy Ellingson: 175
• 27:22
  Sandy Ellingson: employees
• 27:23
  Sandy Ellingson: in
• 27:23
  Sandy Ellingson: their
• 27:23
  Sandy Ellingson: summer.
• 27:24
  Sandy Ellingson: And
• 27:24
  Sandy Ellingson: of
• 27:24
  Sandy Ellingson: course,
• 27:25
  Sandy Ellingson: a
• 27:25
  Sandy Ellingson: lot
• 27:25
  Sandy Ellingson: of
• 27:25
  Sandy Ellingson: them
• 27:25
  Sandy Ellingson: are
• 27:25
  Sandy Ellingson: seasonal
• 27:26
  Sandy Ellingson: and
• 27:26
  Sandy Ellingson: they
• 27:26
  Sandy Ellingson: come
• 27:26
  Sandy Ellingson: in
• 27:27
  Sandy Ellingson: and.
• 27:27
  Sandy Ellingson: Like
• 27:27
  Sandy Ellingson: Kelly
• 27:28
  Sandy Ellingson: has
• 27:28
  Sandy Ellingson: said,
• 27:28
  Sandy Ellingson: there
• 27:28
  Sandy Ellingson: are
• 27:28
  Sandy Ellingson: all
• 27:28
  Sandy Ellingson: these
• 27:29
  Sandy Ellingson: different
• 27:29
  Sandy Ellingson: age
• 27:29
  Sandy Ellingson: groups
• 27:29
  Sandy Ellingson: and
• 27:30
  Sandy Ellingson: they
• 27:30
  Sandy Ellingson: were
• 27:30
  Sandy Ellingson: very
• 27:31
  Sandy Ellingson: new.
• 27:31
  Sandy Ellingson: It
• 27:31
  Sandy Ellingson: was
• 27:31
  Sandy Ellingson: their
• 27:31
  Sandy Ellingson: second
• 27:32
  Sandy Ellingson: summer
• 27:32
  Sandy Ellingson: and
• 27:33
  Sandy Ellingson: it
• 27:33
  Sandy Ellingson: basically
• 27:34
  Sandy Ellingson: was
• 27:34
  Sandy Ellingson: horrible.
• 27:34
  Sandy Ellingson: It
• 27:34
  Sandy Ellingson: was.
• 27:35
  Sandy Ellingson: During
• 27:36
  Sandy Ellingson: a
• 27:36
  Sandy Ellingson: time
• 27:36
  Sandy Ellingson: when
• 27:36
  Sandy Ellingson: it
• 27:36
  Sandy Ellingson: was
• 27:36
  Sandy Ellingson: really
• 27:37
  Sandy Ellingson: hard
• 27:37
  Sandy Ellingson: to
• 27:37
  Sandy Ellingson: hire,
• 27:38
  Sandy Ellingson: they
• 27:38
  Sandy Ellingson: were
• 27:38
  Sandy Ellingson: taking
• 27:38
  Sandy Ellingson: any
• 27:39
  Sandy Ellingson: warm
• 27:39
  Sandy Ellingson: body
• 27:39
  Sandy Ellingson: to
• 27:39
  Sandy Ellingson: come
• 27:40
  Sandy Ellingson: in
• 27:40
  Sandy Ellingson: and
• 27:41
  Sandy Ellingson: they
• 27:41
  Sandy Ellingson: were
• 27:41
  Sandy Ellingson: putting
• 27:41
  Sandy Ellingson: people
• 27:42
  Sandy Ellingson: in
• 27:42
  Sandy Ellingson: whatever
• 27:42
  Sandy Ellingson: the
• 27:42
  Sandy Ellingson: first
• 27:43
  Sandy Ellingson: open
• 27:43
  Sandy Ellingson: position
• 27:43
  Sandy Ellingson: that
• 27:44
  Sandy Ellingson: was
• 27:44
  Sandy Ellingson: most
• 27:44
  Sandy Ellingson: needed
• 27:44
  Sandy Ellingson: was.
• 27:45
  Sandy Ellingson: And
• 27:46
  Sandy Ellingson: so
• 27:46
  Sandy Ellingson: they
• 27:46
  Sandy Ellingson: brought
• 27:46
  Sandy Ellingson: asked
• 27:47
  Sandy Ellingson: me
• 27:47
  Sandy Ellingson: if
• 27:47
  Sandy Ellingson: I
• 27:47
  Sandy Ellingson: had
• 27:48
  Sandy Ellingson: any
• 27:48
  Sandy Ellingson: expertise
• 27:49
  Sandy Ellingson: in
• 27:49
  Sandy Ellingson: that
• 27:49
  Sandy Ellingson: area.
• 27:49
  Sandy Ellingson: I
• 27:49
  Sandy Ellingson: brought
• 27:50
  Sandy Ellingson: in
• 27:50
  Sandy Ellingson: a
• 27:50
  Sandy Ellingson: friend
• 27:50
  Sandy Ellingson: cause
• 27:51
  Sandy Ellingson: I
• 27:51
  Sandy Ellingson: don't
• 27:51
  Sandy Ellingson: like
• 27:51
  Sandy Ellingson: to
• 27:51
  Sandy Ellingson: facilitate
• 27:52
  Sandy Ellingson: these
• 27:52
  Sandy Ellingson: things.
• 27:52
  Sandy Ellingson: But
• 27:53
  Sandy Ellingson: basically
• 27:54
  Sandy Ellingson: what
• 27:54
  Sandy Ellingson: we
• 27:54
  Sandy Ellingson: figured
• 27:54
  Sandy Ellingson: out
• 27:55
  Sandy Ellingson: was.
• 27:55
  Sandy Ellingson: We
• 27:56
  Sandy Ellingson: call
• 27:56
  Sandy Ellingson: it
• 27:56
  Sandy Ellingson: fruit
• 27:57
  Sandy Ellingson: basket
• 27:57
  Sandy Ellingson: turnover
• 27:58
  Sandy Ellingson: because
• 27:58
  Sandy Ellingson: everybody
• 27:59
  Sandy Ellingson: came
• 27:59
  Sandy Ellingson: in
• 27:59
  Sandy Ellingson: and
• 27:59
  Sandy Ellingson: we
• 27:59
  Sandy Ellingson: said,
• 28:00
  Sandy Ellingson: welcome
• 28:00
  Sandy Ellingson: to
• 28:00
  Sandy Ellingson: the
• 28:01
  Sandy Ellingson: meeting.
• 28:01
  Sandy Ellingson: You're
• 28:01
  Sandy Ellingson: all
• 28:01
  Sandy Ellingson: fired.
• 28:02
  Sandy Ellingson: And
• 28:02
  Sandy Ellingson: then
• 28:02
  Sandy Ellingson: we
• 28:02
  Sandy Ellingson: said,
• 28:03
  Sandy Ellingson: we're
• 28:03
  Sandy Ellingson: going
• 28:03
  Sandy Ellingson: to
• 28:03
  Sandy Ellingson: go
• 28:03
  Sandy Ellingson: through
• 28:04
  Sandy Ellingson: some
• 28:05
  Sandy Ellingson: training
• 28:05
  Sandy Ellingson: and
• 28:06
  Sandy Ellingson: then
• 28:06
  Sandy Ellingson: there's
• 28:06
  Sandy Ellingson: job
• 28:06
  Sandy Ellingson: descriptions
• 28:07
  Sandy Ellingson: on
• 28:07
  Sandy Ellingson: the
• 28:07
  Sandy Ellingson: board
• 28:08
  Sandy Ellingson: and
• 28:08
  Sandy Ellingson: you
• 28:08
  Sandy Ellingson: can
• 28:08
  Sandy Ellingson: choose
• 28:08
  Sandy Ellingson: any
• 28:09
  Sandy Ellingson: one
• 28:09
  Sandy Ellingson: of
• 28:09
  Sandy Ellingson: them
• 28:09
  Sandy Ellingson: as
• 28:09
  Sandy Ellingson: long
• 28:09
  Sandy Ellingson: as
• 28:09
  Sandy Ellingson: you're
• 28:10
  Sandy Ellingson: qualified
• 28:10
  Sandy Ellingson: for
• 28:10
  Sandy Ellingson: it.
• 28:11
  Sandy Ellingson: And
• 28:11
  Sandy Ellingson: what
• 28:11
  Sandy Ellingson: was
• 28:12
  Sandy Ellingson: amazing
• 28:12
  Sandy Ellingson: was
• 28:13
  Sandy Ellingson: we
• 28:13
  Sandy Ellingson: didn't
• 28:13
  Sandy Ellingson: change
• 28:13
  Sandy Ellingson: a
• 28:13
  Sandy Ellingson: single
• 28:14
  Sandy Ellingson: person,
• 28:15
  Sandy Ellingson: but
• 28:15
  Sandy Ellingson: almost
• 28:15
  Sandy Ellingson: every
• 28:16
  Sandy Ellingson: single
• 28:16
  Sandy Ellingson: person
• 28:16
  Sandy Ellingson: changed
• 28:17
  Sandy Ellingson: the
• 28:17
  Sandy Ellingson: role
• 28:17
  Sandy Ellingson: they
• 28:17
  Sandy Ellingson: were
• 28:17
  Sandy Ellingson: in.
• 28:18
  Sandy Ellingson: They
• 28:18
  Sandy Ellingson: had
• 28:18
  Sandy Ellingson: the
• 28:18
  Sandy Ellingson: perfect
• 28:19
  Sandy Ellingson: summer
• 28:20
  Sandy Ellingson: because
• 28:20
  Sandy Ellingson: they
• 28:21
  Sandy Ellingson: were
• 28:21
  Sandy Ellingson: put
• 28:21
  Sandy Ellingson: in
• 28:21
  Sandy Ellingson: a
• 28:21
  Sandy Ellingson: position.
• 28:22
  Sandy Ellingson: That
• 28:22
  Sandy Ellingson: they
• 28:23
  Sandy Ellingson: were
• 28:23
  Sandy Ellingson: designed
• 28:23
  Sandy Ellingson: to
• 28:23
  Sandy Ellingson: do.
• 28:24
  Sandy Ellingson: We
• 28:24
  Sandy Ellingson: had
• 28:24
  Sandy Ellingson: outgoing
• 28:25
  Sandy Ellingson: people
• 28:26
  Sandy Ellingson: that
• 28:26
  Sandy Ellingson: were
• 28:27
  Sandy Ellingson: stuck
• 28:27
  Sandy Ellingson: in
• 28:27
  Sandy Ellingson: the
• 28:27
  Sandy Ellingson: back
• 28:28
  Sandy Ellingson: making
• 28:28
  Sandy Ellingson: reservations
• 28:29
  Sandy Ellingson: and
• 28:30
  Sandy Ellingson: we
• 28:30
  Sandy Ellingson: had
• 28:31
  Sandy Ellingson: people
• 28:31
  Sandy Ellingson: who
• 28:31
  Sandy Ellingson: really
• 28:32
  Sandy Ellingson: never
• 28:32
  Sandy Ellingson: wanted
• 28:32
  Sandy Ellingson: to
• 28:33
  Sandy Ellingson: be
• 28:33
  Sandy Ellingson: seen
• 28:33
  Sandy Ellingson: out
• 28:34
  Sandy Ellingson: front
• 28:34
  Sandy Ellingson: trying
• 28:34
  Sandy Ellingson: to
• 28:34
  Sandy Ellingson: help
• 28:35
  Sandy Ellingson: guests
• 28:35
  Sandy Ellingson: and
• 28:35
  Sandy Ellingson: neither
• 28:36
  Sandy Ellingson: one
• 28:36
  Sandy Ellingson: of
• 28:36
  Sandy Ellingson: them
• 28:36
  Sandy Ellingson: were
• 28:36
  Sandy Ellingson: happy.
• 28:37
  Sandy Ellingson: And
• 28:37
  Sandy Ellingson: when
• 28:37
  Sandy Ellingson: we
• 28:37
  Sandy Ellingson: swapped
• 28:38
  Sandy Ellingson: them.
• 28:39
  Sandy Ellingson: That
• 28:39
  Sandy Ellingson: it
• 28:39
  Sandy Ellingson: was
• 28:39
  Sandy Ellingson: like
• 28:40
  Sandy Ellingson: everybody
• 28:40
  Sandy Ellingson: started
• 28:41
  Sandy Ellingson: clicking
• 28:41
  Sandy Ellingson: and
• 28:41
  Sandy Ellingson: then
• 28:41
  Sandy Ellingson: they
• 28:42
  Sandy Ellingson: were
• 28:42
  Sandy Ellingson: talking
• 28:42
  Sandy Ellingson: to
• 28:42
  Sandy Ellingson: each
• 28:42
  Sandy Ellingson: other
• 28:43
  Sandy Ellingson: and
• 28:43
  Sandy Ellingson: they're
• 28:43
  Sandy Ellingson: saying,
• 28:43
  Sandy Ellingson: oh,
• 28:43
  Sandy Ellingson: I
• 28:43
  Sandy Ellingson: love
• 28:44
  Sandy Ellingson: this.
• 28:44
  Sandy Ellingson: They
• 28:45
  Sandy Ellingson: were
• 28:45
  Sandy Ellingson: sharing
• 28:45
  Sandy Ellingson: stories
• 28:46
  Sandy Ellingson: and
• 28:46
  Sandy Ellingson: I'll
• 28:46
  Sandy Ellingson: help
• 28:46
  Sandy Ellingson: you
• 28:46
  Sandy Ellingson: do
• 28:46
  Sandy Ellingson: this.
• 28:47
  Sandy Ellingson: And
• 28:47
  Sandy Ellingson: so,
• 28:48
  Sandy Ellingson: and
• 28:48
  Sandy Ellingson: there
• 28:48
  Sandy Ellingson: were
• 28:48
  Sandy Ellingson: a
• 28:48
  Sandy Ellingson: lot
• 28:49
  Sandy Ellingson: of
• 28:49
  Sandy Ellingson: team
• 28:49
  Sandy Ellingson: building
• 28:50
  Sandy Ellingson: things
• 28:50
  Sandy Ellingson: that
• 28:50
  Sandy Ellingson: we
• 28:50
  Sandy Ellingson: did.
• 28:51
  Sandy Ellingson: And
• 28:51
  Sandy Ellingson: so,
• 28:51
  Sandy Ellingson: yeah,
• 28:52
  Sandy Ellingson: I
• 28:52
  Sandy Ellingson: love
• 28:52
  Sandy Ellingson: hearing
• 28:53
  Sandy Ellingson: that
• 28:53
  Sandy Ellingson: this
• 28:53
  Sandy Ellingson: is
• 28:53
  Sandy Ellingson: actually
• 28:54
  Sandy Ellingson: going
• 28:54
  Sandy Ellingson: on
• 28:54
  Sandy Ellingson: because
• 28:55
  Sandy Ellingson: after
• 28:55
  Sandy Ellingson: that
• 28:56
  Sandy Ellingson: happened,
• 28:56
  Sandy Ellingson: I
• 28:57
  Sandy Ellingson: actually
• 28:57
  Sandy Ellingson: tried
• 28:58
  Sandy Ellingson: to
• 28:58
  Sandy Ellingson: facilitate
• 28:59
  Sandy Ellingson: that
• 28:59
  Sandy Ellingson: with
• 28:59
  Sandy Ellingson: several
• 28:59
  Sandy Ellingson: other
• 29:00
  Sandy Ellingson: of
• 29:00
  Sandy Ellingson: my
• 29:00
  Sandy Ellingson: smaller
• 29:00
  Sandy Ellingson: parks.
• 29:01
  Sandy Ellingson: It
• 29:01
  Sandy Ellingson: was
• 29:01
  Sandy Ellingson: a
• 29:02
  Sandy Ellingson: really,
• 29:02
  Sandy Ellingson: Yeah.
• 29:02
  Sandy Ellingson: You
• 29:02
  Sandy Ellingson: Hard
• 29:03
  Sandy Ellingson: sell
• 29:04
  Sandy Ellingson: because
• 29:05
  Sandy Ellingson: there's
• 29:05
  Sandy Ellingson: so
• 29:05
  Sandy Ellingson: many
• 29:05
  Sandy Ellingson: of
• 29:06
  Sandy Ellingson: them
• 29:06
  Sandy Ellingson: are
• 29:06
  Sandy Ellingson: mom
• 29:06
  Sandy Ellingson: and
• 29:06
  Sandy Ellingson: pops,
• 29:07
  Sandy Ellingson: right?
• 29:07
  Sandy Ellingson: And
• 29:08
  Sandy Ellingson: those
• 29:08
  Sandy Ellingson: people
• 29:08
  Sandy Ellingson: that
• 29:08
  Sandy Ellingson: are
• 29:09
  Sandy Ellingson: their
• 29:09
  Sandy Ellingson: employees
• 29:09
  Sandy Ellingson: that
• 29:10
  Sandy Ellingson: are
• 29:10
  Sandy Ellingson: their
• 29:10
  Sandy Ellingson: families
• 29:11
  Sandy Ellingson: are
• 29:11
  Sandy Ellingson: friends
• 29:12
  Sandy Ellingson: of
• 29:12
  Sandy Ellingson: their
• 29:12
  Sandy Ellingson: family
• 29:13
  Sandy Ellingson: And
• 29:13
  Sandy Ellingson: they
• 29:14
  Sandy Ellingson: don't
• 29:14
  Sandy Ellingson: feel
• 29:14
  Sandy Ellingson: like
• 29:15
  Sandy Ellingson: they
• 29:15
  Sandy Ellingson: need
• 29:15
  Sandy Ellingson: this
• 29:16
  Sandy Ellingson: And
• 29:16
  Sandy Ellingson: really
• 29:17
  Sandy Ellingson: it's
• 29:17
  Sandy Ellingson: such
• 29:17
  Sandy Ellingson: an
• 29:17
  Sandy Ellingson: amazing
• 29:18
  Sandy Ellingson: and
• 29:18
  Sandy Ellingson: freeing
• 29:19
  Sandy Ellingson: thing
• 29:19
  Sandy Ellingson: and
• 29:20
  Sandy Ellingson: ultimately
• 29:20
  Sandy Ellingson: it
• 29:20
  Sandy Ellingson: impacts
• 29:21
  Sandy Ellingson: your
• 29:21
  Sandy Ellingson: bottom
• 29:21
  Sandy Ellingson: line
• 29:22
  Sandy Ellingson: because
• 29:22
  Sandy Ellingson: a
• 29:22
  Sandy Ellingson: better
• 29:22
  Sandy Ellingson: employee
• 29:23
  Sandy Ellingson: And
• 29:23
  Sandy Ellingson: a
• 29:23
  Sandy Ellingson: happier
• 29:24
  Sandy Ellingson: employee
• 29:24
  Sandy Ellingson: and
• 29:25
  Sandy Ellingson: a
• 29:25
  Sandy Ellingson: better
• 29:25
  Sandy Ellingson: functioning
• 29:26
  Sandy Ellingson: team
• 29:26
  Sandy Ellingson: always
• 29:27
  Sandy Ellingson: impacts
• 29:27
  Sandy Ellingson: the
• 29:27
  Sandy Ellingson: bottom
• 29:27
  Sandy Ellingson: line
• 29:28
  Sandy Ellingson: in
• 29:28
  Sandy Ellingson: a
• 29:28
  Sandy Ellingson: positive
• 29:28
  Sandy Ellingson: way
• 29:29
  Brian Searl: Well,
• 29:29
  Brian Searl: and
• 29:29
  Brian Searl: that's
• 29:30
  Brian Searl: the
• 29:30
  Brian Searl: real
• 29:31
  Brian Searl: Goal
• 29:31
  Brian Searl: here,
• 29:31
  Brian Searl: right?
• 29:32
  Brian Searl: Like,
• 29:32
  Brian Searl: obviously
• 29:32
  Brian Searl: there
• 29:33
  Brian Searl: are
• 29:33
  Brian Searl: much,
• 29:33
  Brian Searl: many
• 29:34
  Brian Searl: more
• 29:34
  Brian Searl: reasons
• 29:34
  Brian Searl: to
• 29:34
  Brian Searl: do
• 29:35
  Brian Searl: this,
• 29:35
  Brian Searl: caring
• 29:36
  Brian Searl: about
• 29:36
  Brian Searl: your
• 29:36
  Brian Searl: team,
• 29:36
  Brian Searl: building
• 29:36
  Brian Searl: culture,
• 29:37
  Brian Searl: all
• 29:37
  Brian Searl: that
• 29:37
  Brian Searl: kind
• 29:37
  Brian Searl: of
• 29:37
  Brian Searl: stuff,
• 29:38
  Brian Searl: but
• 29:38
  Brian Searl: ultimately
• 29:38
  Brian Searl: if
• 29:38
  Brian Searl: you're
• 29:39
  Brian Searl: on
• 29:39
  Brian Searl: the
• 29:39
  Brian Searl: fence
• 29:39
  Brian Searl: about
• 29:39
  Brian Searl: whether
• 29:40
  Brian Searl: you
• 29:40
  Brian Searl: want
• 29:40
  Brian Searl: to
• 29:40
  Brian Searl: do
• 29:40
  Brian Searl: this
• 29:40
  Brian Searl: or
• 29:40
  Brian Searl: not,
• 29:41
  Brian Searl: like
• 29:41
  Brian Searl: it
• 29:41
  Brian Searl: is
• 29:41
  Brian Searl: going
• 29:41
  Brian Searl: to
• 29:41
  Brian Searl: impact
• 29:42
  Brian Searl: your
• 29:42
  Brian Searl: bottom
• 29:43
  Brian Searl: line,
• 29:43
  Brian Searl: your
• 29:43
  Brian Searl: revenue,
• 29:44
  Brian Searl: because
• 29:44
  Brian Searl: it's
• 29:44
  Brian Searl: going
• 29:44
  Brian Searl: to
• 29:44
  Brian Searl: make,
• 29:45
  Brian Searl: as
• 29:45
  Brian Searl: Mike
• 29:45
  Brian Searl: said,
• 29:46
  Brian Searl: I
• 29:46
  Brian Searl: think
• 29:46
  Brian Searl: Kelly
• 29:47
  Brian Searl: said
• 29:47
  Brian Searl: it
• 29:47
  Brian Searl: too,
• 29:47
  Brian Searl: like
• 29:47
  Brian Searl: it
• 29:47
  Brian Searl: was
• 29:47
  Brian Searl: going
• 29:47
  Brian Searl: to
• 29:47
  Brian Searl: make
• 29:48
  Brian Searl: the
• 29:48
  Brian Searl: guests
• 29:48
  Brian Searl: happier,
• 29:49
  Brian Searl: which
• 29:49
  Brian Searl: is
• 29:49
  Brian Searl: just
• 29:49
  Brian Searl: going
• 29:50
  Brian Searl: to
• 29:50
  Brian Searl: cause
• 29:50
  Brian Searl: them
• 29:50
  Brian Searl: to
• 29:51
  Brian Searl: talk
• 29:51
  Brian Searl: about
• 29:51
  Brian Searl: you
• 29:51
  Brian Searl: more
• 29:52
  Brian Searl: on
• 29:52
  Brian Searl: social
• 29:52
  Brian Searl: media
• 29:52
  Brian Searl: or
• 29:52
  Brian Searl: recommend
• 29:53
  Brian Searl: you
• 29:53
  Brian Searl: to
• 29:53
  Brian Searl: family
• 29:53
  Brian Searl: or
• 29:53
  Brian Searl: friends
• 29:54
  Brian Searl: or
• 29:54
  Brian Searl: come
• 29:54
  Brian Searl: back
• 29:54
  Brian Searl: for
• 29:55
  Brian Searl: a
• 29:55
  Brian Searl: second
• 29:55
  Brian Searl: stay
• 29:55
  Brian Searl: that
• 29:55
  Brian Searl: summer
• 29:56
  Brian Searl: instead
• 29:56
  Brian Searl: of
• 29:56
  Brian Searl: just
• 29:56
  Brian Searl: one,
• 29:57
  Brian Searl: one
• 29:57
  Brian Searl: stay,
• 29:57
  Brian Searl: right?
• 29:58
  Brian Searl: All
• 29:58
  Brian Searl: that's
• 29:58
  Brian Searl: going
• 29:58
  Brian Searl: to
• 29:59
  Brian Searl: impact
• 29:59
  Brian Searl: it.
• 29:59
  Brian Searl: Like,
• 30:00
  Brian Searl: but
• 30:00
  Brian Searl: it's
• 30:01
  Brian Searl: so
• 30:01
  Brian Searl: much
• 30:01
  Brian Searl: goes
• 30:01
  Brian Searl: into
• 30:02
  Brian Searl: that
• 30:02
  Brian Searl: impacting
• 30:02
  Brian Searl: of
• 30:02
  Brian Searl: revenue,
• 30:03
  Brian Searl: right?
• 30:03
  Brian Searl: Like
• 30:03
  Brian Searl: Eric,
• 30:04
  Brian Searl: talk
• 30:04
  Brian Searl: about
• 30:04
  Brian Searl: technology
• 30:05
  Brian Searl: and
• 30:05
  Brian Searl: how
• 30:05
  Brian Searl: that
• 30:05
  Brian Searl: plays
• 30:06
  Brian Searl: a
• 30:06
  Brian Searl: role,
• 30:06
  Brian Searl: too.
• 30:06
  Brian Searl: Because
• 30:07
  Brian Searl: these
• 30:07
  Brian Searl: both
• 30:07
  Brian Searl: kind
• 30:07
  Brian Searl: of,
• 30:08
  Brian Searl: to
• 30:08
  Brian Searl: me,
• 30:08
  Brian Searl: are
• 30:08
  Brian Searl: similar
• 30:09
  Brian Searl: in
• 30:09
  Brian Searl: that
• 30:10
  Brian Searl: there's
• 30:11
  Brian Searl: an
• 30:11
  Brian Searl: anti
• 30:11
  Brian Searl: opinion
• 30:12
  Brian Searl: that's
• 30:12
  Brian Searl: relatively
• 30:13
  Brian Searl: strong.
• 30:13
  Brian Searl: Actually,
• 30:13
  Brian Searl: Toby
• 30:14
  Brian Searl: O'Rourke
• 30:14
  Brian Searl: posted
• 30:14
  Brian Searl: about
• 30:14
  Brian Searl: this
• 30:15
  Brian Searl: morning
• 30:15
  Brian Searl: on
• 30:15
  Brian Searl: her
• 30:15
  Brian Searl: LinkedIn.
• 30:15
  Brian Searl: I
• 30:15
  Brian Searl: was
• 30:15
  Brian Searl: reading
• 30:16
  Brian Searl: about
• 30:16
  Brian Searl: this,
• 30:16
  Brian Searl: how
• 30:16
  Brian Searl: technology
• 30:17
  Brian Searl: can
• 30:17
  Brian Searl: help
• 30:17
  Brian Searl: the
• 30:17
  Brian Searl: guest
• 30:18
  Brian Searl: experience.
• 30:18
  Brian Searl: Obviously,
• 30:19
  Brian Searl: I'm
• 30:19
  Brian Searl: a
• 30:19
  Brian Searl: geek
• 30:19
  Brian Searl: and
• 30:19
  Brian Searl: a
• 30:19
  Brian Searl: big
• 30:20
  Brian Searl: proponent
• 30:20
  Brian Searl: of
• 30:20
  Brian Searl: that
• 30:20
  Brian Searl: as
• 30:20
  Brian Searl: well.
• 30:22
  Brian Searl: But
• 30:22
  Brian Searl: there's
• 30:22
  Brian Searl: misnomers
• 30:23
  Brian Searl: just
• 30:23
  Brian Searl: like
• 30:23
  Brian Searl: there
• 30:23
  Brian Searl: is
• 30:23
  Brian Searl: about
• 30:23
  Brian Searl: team
• 30:24
  Brian Searl: building,
• 30:24
  Brian Searl: about
• 30:24
  Brian Searl: technology,
• 30:25
  Brian Searl: about
• 30:25
  Brian Searl: how
• 30:25
  Brian Searl: we
• 30:26
  Brian Searl: want
• 30:26
  Brian Searl: people
• 30:26
  Brian Searl: outdoors
• 30:26
  Brian Searl: and
• 30:27
  Brian Searl: we
• 30:27
  Brian Searl: want
• 30:27
  Brian Searl: them
• 30:27
  Brian Searl: disconnected.
• 30:27
  Brian Searl: So
• 30:27
  Brian Searl: why
• 30:28
  Brian Searl: would
• 30:28
  Brian Searl: we
• 30:28
  Brian Searl: want
• 30:28
  Brian Searl: to
• 30:28
  Brian Searl: involve
• 30:28
  Brian Searl: tech?
• 30:29
  Brian Searl: Eric,
• 30:30
  Brian Searl: what
• 30:30
  Brian Searl: do
• 30:30
  Brian Searl: you
• 30:30
  Brian Searl: think?
• 30:32
  Eric Stumberg: Yeah,
• 30:32
  Eric Stumberg: so,
• 30:33
  Eric Stumberg: I
• 30:33
  Eric Stumberg: think
• 30:33
  Eric Stumberg: you,
• 30:34
  Eric Stumberg: the
• 30:35
  Eric Stumberg: philosophical
• 30:36
  Eric Stumberg: question
• 30:36
  Eric Stumberg: around
• 30:37
  Eric Stumberg: technology
• 30:37
  Eric Stumberg: enablement,
• 30:38
  Eric Stumberg: right?
• 30:38
  Eric Stumberg: So,
• 30:39
  Eric Stumberg: it's
• 30:39
  Eric Stumberg: really
• 30:39
  Eric Stumberg: about
• 30:39
  Eric Stumberg: what's
• 30:40
  Eric Stumberg: the
• 30:40
  Eric Stumberg: best
• 30:40
  Eric Stumberg: experience
• 30:41
  Eric Stumberg: that
• 30:41
  Eric Stumberg: you
• 30:41
  Eric Stumberg: want
• 30:41
  Eric Stumberg: people
• 30:41
  Eric Stumberg: to
• 30:41
  Eric Stumberg: have
• 30:42
  Eric Stumberg: in
• 30:42
  Eric Stumberg: a
• 30:42
  Eric Stumberg: property,
• 30:43
  Eric Stumberg: right?
• 30:43
  Eric Stumberg: And
• 30:44
  Eric Stumberg: so,
• 30:45
  Eric Stumberg: how
• 30:45
  Eric Stumberg: can
• 30:45
  Eric Stumberg: technology
• 30:46
  Eric Stumberg: enable
• 30:46
  Eric Stumberg: that
• 30:46
  Eric Stumberg: experience,
• 30:47
  Eric Stumberg: right?
• 30:48
  Eric Stumberg: And
• 30:48
  Eric Stumberg: that
• 30:48
  Eric Stumberg: can
• 30:49
  Eric Stumberg: start
• 30:49
  Eric Stumberg: with,
• 30:50
  Eric Stumberg: starting
• 30:50
  Eric Stumberg: with
• 30:51
  Eric Stumberg: when
• 30:51
  Eric Stumberg: you're
• 30:51
  Eric Stumberg: doing
• 30:51
  Eric Stumberg: reservations,
• 30:52
  Eric Stumberg: right?
• 30:52
  Eric Stumberg: Is
• 30:53
  Eric Stumberg: the
• 30:53
  Eric Stumberg: reservation
• 30:53
  Eric Stumberg: something
• 30:54
  Eric Stumberg: you
• 30:54
  Eric Stumberg: can
• 30:54
  Eric Stumberg: make
• 30:54
  Eric Stumberg: in
• 30:54
  Eric Stumberg: advance
• 30:55
  Eric Stumberg: online
• 30:56
  Eric Stumberg: or
• 30:56
  Eric Stumberg: call
• 30:56
  Eric Stumberg: in,
• 30:56
  Eric Stumberg: or
• 30:56
  Eric Stumberg: do
• 30:57
  Eric Stumberg: you
• 30:57
  Eric Stumberg: have
• 30:57
  Eric Stumberg: to
• 30:57
  Eric Stumberg: make
• 30:57
  Eric Stumberg: it,
• 30:57
  Eric Stumberg: right?
• 30:57
  Eric Stumberg: So,
• 30:58
  Eric Stumberg: if
• 30:58
  Eric Stumberg: you
• 30:58
  Eric Stumberg: start
• 30:58
  Eric Stumberg: there.
• 30:59
  Eric Stumberg: Do
• 30:59
  Eric Stumberg: you
• 31:00
  Eric Stumberg: want
• 31:00
  Eric Stumberg: people
• 31:00
  Eric Stumberg: to
• 31:00
  Eric Stumberg: check
• 31:01
  Eric Stumberg: in,
• 31:02
  Eric Stumberg: right?
• 31:02
  Eric Stumberg: Or
• 31:02
  Eric Stumberg: there's
• 31:02
  Eric Stumberg: contactless
• 31:03
  Eric Stumberg: check
• 31:03
  Eric Stumberg: in,
• 31:04
  Eric Stumberg: right?
• 31:04
  Eric Stumberg: That
• 31:04
  Eric Stumberg: can
• 31:04
  Eric Stumberg: start
• 31:05
  Eric Stumberg: accelerating
• 31:06
  Eric Stumberg: after
• 31:06
  Eric Stumberg: COVID,
• 31:06
  Eric Stumberg: right?
• 31:07
  Eric Stumberg: Where
• 31:07
  Eric Stumberg: people
• 31:07
  Eric Stumberg: can
• 31:08
  Eric Stumberg: just
• 31:08
  Eric Stumberg: drive
• 31:08
  Eric Stumberg: to
• 31:08
  Eric Stumberg: their
• 31:09
  Eric Stumberg: site,
• 31:09
  Eric Stumberg: or
• 31:09
  Eric Stumberg: write
• 31:10
  Eric Stumberg: to
• 31:10
  Eric Stumberg: their
• 31:10
  Eric Stumberg: site.
• 31:11
  Eric Stumberg: You
• 31:11
  Eric Stumberg: think
• 31:11
  Eric Stumberg: about
• 31:12
  Eric Stumberg: do
• 31:12
  Eric Stumberg: you
• 31:12
  Eric Stumberg: want
• 31:12
  Eric Stumberg: people,
• 31:13
  Eric Stumberg: how
• 31:13
  Eric Stumberg: do
• 31:13
  Eric Stumberg: you
• 31:13
  Eric Stumberg: want
• 31:13
  Eric Stumberg: people
• 31:14
  Eric Stumberg: to
• 31:14
  Eric Stumberg: access
• 31:14
  Eric Stumberg: cabins?
• 31:15
  Eric Stumberg: Do
• 31:15
  Eric Stumberg: you
• 31:15
  Eric Stumberg: want
• 31:15
  Eric Stumberg: key
• 31:15
  Eric Stumberg: cards
• 31:15
  Eric Stumberg: and
• 31:16
  Eric Stumberg: access
• 31:16
  Eric Stumberg: controls?
• 31:16
  Eric Stumberg: Do
• 31:17
  Eric Stumberg: you
• 31:17
  Eric Stumberg: want
• 31:17
  Eric Stumberg: to
• 31:17
  Eric Stumberg: come
• 31:17
  Eric Stumberg: in
• 31:17
  Eric Stumberg: the
• 31:17
  Eric Stumberg: gate,
• 31:18
  Eric Stumberg: right?
• 31:18
  Eric Stumberg: Do
• 31:18
  Eric Stumberg: you
• 31:18
  Eric Stumberg: want
• 31:18
  Eric Stumberg: people
• 31:19
  Eric Stumberg: to,
• 31:19
  Eric Stumberg: do
• 31:19
  Eric Stumberg: you
• 31:19
  Eric Stumberg: want
• 31:19
  Eric Stumberg: someone
• 31:20
  Eric Stumberg: to
• 31:20
  Eric Stumberg: be
• 31:20
  Eric Stumberg: there?
• 31:20
  Eric Stumberg: Or
• 31:21
  Eric Stumberg: do
• 31:21
  Eric Stumberg: you
• 31:21
  Eric Stumberg: want
• 31:22
  Eric Stumberg: that
• 31:22
  Eric Stumberg: to
• 31:22
  Eric Stumberg: be
• 31:22
  Eric Stumberg: enabled
• 31:23
  Eric Stumberg: by
• 31:23
  Eric Stumberg: something?
• 31:24
  Eric Stumberg: To
• 31:24
  Eric Stumberg: cameras,
• 31:25
  Eric Stumberg: to
• 31:25
  Eric Stumberg: point
• 31:26
  Eric Stumberg: of
• 31:26
  Eric Stumberg: sale
• 31:26
  Eric Stumberg: terminals,
• 31:27
  Eric Stumberg: where
• 31:27
  Eric Stumberg: do
• 31:27
  Eric Stumberg: you
• 31:27
  Eric Stumberg: want
• 31:27
  Eric Stumberg: to
• 31:27
  Eric Stumberg: put
• 31:27
  Eric Stumberg: registers
• 31:28
  Eric Stumberg: in
• 31:28
  Eric Stumberg: a
• 31:28
  Eric Stumberg: property
• 31:28
  Eric Stumberg: if
• 31:29
  Eric Stumberg: you
• 31:29
  Eric Stumberg: have
• 31:29
  Eric Stumberg: them,
• 31:29
  Eric Stumberg: and
• 31:29
  Eric Stumberg: can
• 31:29
  Eric Stumberg: you
• 31:29
  Eric Stumberg: enable
• 31:30
  Eric Stumberg: that
• 31:30
  Eric Stumberg: with
• 31:30
  Eric Stumberg: technology
• 31:31
  Eric Stumberg: where
• 31:31
  Eric Stumberg: you
• 31:31
  Eric Stumberg: can
• 31:31
  Eric Stumberg: bring
• 31:32
  Eric Stumberg: something
• 31:32
  Eric Stumberg: to
• 31:32
  Eric Stumberg: them,
• 31:33
  Eric Stumberg: right,
• 31:33
  Eric Stumberg: and
• 31:34
  Eric Stumberg: whether
• 31:34
  Eric Stumberg: that's
• 31:34
  Eric Stumberg: a
• 31:34
  Eric Stumberg: cart
• 31:35
  Eric Stumberg: or
• 31:35
  Eric Stumberg: whether
• 31:35
  Eric Stumberg: that's
• 31:35
  Eric Stumberg: a
• 31:36
  Eric Stumberg: tiki
• 31:36
  Eric Stumberg: bar
• 31:37
  Eric Stumberg: or
• 31:37
  Eric Stumberg: whether
• 31:37
  Eric Stumberg: that's
• 31:37
  Eric Stumberg: a
• 31:38
  Eric Stumberg: gas
• 31:38
  Eric Stumberg: station
• 31:39
  Eric Stumberg: in
• 31:39
  Eric Stumberg: a
• 31:39
  Eric Stumberg: marina
• 31:39
  Eric Stumberg: or
• 31:40
  Eric Stumberg: you're
• 31:40
  Eric Stumberg: fueling
• 31:40
  Eric Stumberg: a
• 31:40
  Eric Stumberg: fueling
• 31:41
  Eric Stumberg: station
• 31:41
  Eric Stumberg: or
• 31:41
  Eric Stumberg: something
• 31:42
  Eric Stumberg: like
• 31:42
  Eric Stumberg: that.
• 31:43
  Eric Stumberg: So
• 31:43
  Eric Stumberg: when
• 31:43
  Eric Stumberg: you
• 31:43
  Eric Stumberg: think
• 31:43
  Eric Stumberg: about
• 31:44
  Eric Stumberg: kind
• 31:44
  Eric Stumberg: of
• 31:44
  Eric Stumberg: the
• 31:44
  Eric Stumberg: operational
• 31:45
  Eric Stumberg: side,
• 31:45
  Eric Stumberg: or
• 31:45
  Eric Stumberg: whether
• 31:45
  Eric Stumberg: it's
• 31:47
  Eric Stumberg: you
• 31:47
  Eric Stumberg: know,
• 31:47
  Eric Stumberg: metering
• 31:47
  Eric Stumberg: where
• 31:48
  Eric Stumberg: you're
• 31:48
  Eric Stumberg: just
• 31:48
  Eric Stumberg: like,
• 31:48
  Eric Stumberg: oh,
• 31:48
  Eric Stumberg: I
• 31:48
  Eric Stumberg: want
• 31:48
  Eric Stumberg: to
• 31:48
  Eric Stumberg: know
• 31:48
  Eric Stumberg: what
• 31:49
  Eric Stumberg: I
• 31:49
  Eric Stumberg: use,
• 31:49
  Eric Stumberg: and
• 31:49
  Eric Stumberg: I
• 31:49
  Eric Stumberg: want
• 31:49
  Eric Stumberg: to
• 31:49
  Eric Stumberg: be
• 31:50
  Eric Stumberg: able
• 31:50
  Eric Stumberg: to
• 31:50
  Eric Stumberg: look
• 31:50
  Eric Stumberg: at
• 31:50
  Eric Stumberg: that
• 31:51
  Eric Stumberg: on
• 31:51
  Eric Stumberg: a
• 31:51
  Eric Stumberg: daily
• 31:52
  Eric Stumberg: basis
• 31:52
  Eric Stumberg: and
• 31:52
  Eric Stumberg: that
• 31:52
  Eric Stumberg: gets
• 31:53
  Eric Stumberg: integrated
• 31:53
  Eric Stumberg: into
• 31:53
  Eric Stumberg: my
• 31:54
  Eric Stumberg: checkout.
• 31:55
  Eric Stumberg: So,
• 31:56
  Eric Stumberg: I
• 31:56
  Eric Stumberg: think
• 31:57
  Eric Stumberg: it
• 31:57
  Eric Stumberg: starts,
• 31:57
  Eric Stumberg: like,
• 31:58
  Eric Stumberg: how
• 31:58
  Eric Stumberg: it
• 31:58
  Eric Stumberg: can
• 31:59
  Eric Stumberg: enable
• 32:00
  Eric Stumberg: that,
• 32:00
  Eric Stumberg: the
• 32:00
  Eric Stumberg: guest
• 32:00
  Eric Stumberg: experience
• 32:01
  Eric Stumberg: that
• 32:01
  Eric Stumberg: you
• 32:01
  Eric Stumberg: want
• 32:01
  Eric Stumberg: to
• 32:02
  Eric Stumberg: eliminate
• 32:03
  Eric Stumberg: well,
• 32:03
  Eric Stumberg: actually
• 32:03
  Eric Stumberg: make
• 32:03
  Eric Stumberg: the
• 32:03
  Eric Stumberg: experience
• 32:04
  Eric Stumberg: what
• 32:04
  Eric Stumberg: you
• 32:04
  Eric Stumberg: want,
• 32:05
  Eric Stumberg: and
• 32:05
  Eric Stumberg: how
• 32:05
  Eric Stumberg: much
• 32:06
  Eric Stumberg: and
• 32:06
  Eric Stumberg: you
• 32:06
  Eric Stumberg: can
• 32:07
  Eric Stumberg: Empower
• 32:08
  Eric Stumberg: human
• 32:08
  Eric Stumberg: experience
• 32:09
  Eric Stumberg: right
• 32:09
  Eric Stumberg: there.
• 32:09
  Eric Stumberg: Human
• 32:10
  Eric Stumberg: connection
• 32:10
  Eric Stumberg: to
• 32:10
  Eric Stumberg: where
• 32:11
  Eric Stumberg: it's
• 32:11
  Eric Stumberg: more
• 32:11
  Eric Stumberg: relational
• 32:12
  Eric Stumberg: versus
• 32:13
  Eric Stumberg: technical
• 32:14
  Eric Stumberg: and
• 32:14
  Eric Stumberg: it
• 32:14
  Eric Stumberg: can
• 32:14
  Eric Stumberg: enable
• 32:15
  Eric Stumberg: that
• 32:15
  Eric Stumberg: right?
• 32:15
  Eric Stumberg: Because
• 32:15
  Eric Stumberg: I
• 32:15
  Eric Stumberg: have
• 32:16
  Eric Stumberg: more
• 32:16
  Eric Stumberg: power
• 32:16
  Eric Stumberg: if
• 32:16
  Eric Stumberg: I'm
• 32:16
  Eric Stumberg: walking
• 32:17
  Eric Stumberg: around,
• 32:17
  Eric Stumberg: if
• 32:17
  Eric Stumberg: I
• 32:17
  Eric Stumberg: have
• 32:17
  Eric Stumberg: an
• 32:17
  Eric Stumberg: iPad
• 32:18
  Eric Stumberg: and
• 32:18
  Eric Stumberg: I'm
• 32:18
  Eric Stumberg: driving
• 32:18
  Eric Stumberg: around
• 32:19
  Eric Stumberg: like
• 32:19
  Eric Stumberg: a
• 32:19
  Eric Stumberg: lot
• 32:19
  Eric Stumberg: of
• 32:19
  Eric Stumberg: people
• 32:19
  Eric Stumberg: do
• 32:20
  Eric Stumberg: and
• 32:20
  Eric Stumberg: the
• 32:20
  Eric Stumberg: golf
• 32:20
  Eric Stumberg: cart
• 32:21
  Eric Stumberg: to
• 32:21
  Eric Stumberg: check
• 32:21
  Eric Stumberg: on
• 32:21
  Eric Stumberg: people
• 32:22
  Eric Stumberg: and
• 32:22
  Eric Stumberg: they
• 32:22
  Eric Stumberg: see
• 32:22
  Eric Stumberg: something
• 32:23
  Eric Stumberg: that
• 32:23
  Eric Stumberg: can
• 32:23
  Eric Stumberg: stop
• 32:23
  Eric Stumberg: and
• 32:23
  Eric Stumberg: pick
• 32:23
  Eric Stumberg: it
• 32:23
  Eric Stumberg: up,
• 32:24
  Eric Stumberg: they
• 32:24
  Eric Stumberg: can
• 32:24
  Eric Stumberg: engage
• 32:24
  Eric Stumberg: and
• 32:25
  Eric Stumberg: they
• 32:25
  Eric Stumberg: can
• 32:25
  Eric Stumberg: actually.
• 32:26
  Eric Stumberg: If
• 32:26
  Eric Stumberg: you
• 32:26
  Eric Stumberg: want
• 32:26
  Eric Stumberg: to
• 32:27
  Eric Stumberg: have
• 32:27
  Eric Stumberg: contacts,
• 32:28
  Eric Stumberg: you
• 32:28
  Eric Stumberg: can
• 32:28
  Eric Stumberg: actually
• 32:28
  Eric Stumberg: share
• 32:29
  Eric Stumberg: that,
• 32:29
  Eric Stumberg: and
• 32:29
  Eric Stumberg: there's
• 32:29
  Eric Stumberg: messaging
• 32:30
  Eric Stumberg: systems
• 32:30
  Eric Stumberg: and
• 32:30
  Eric Stumberg: all
• 32:30
  Eric Stumberg: that.
• 32:31
  Eric Stumberg: You
• 32:31
  Eric Stumberg: can
• 32:32
  Eric Stumberg: have
• 32:32
  Eric Stumberg: camera
• 32:32
  Eric Stumberg: systems
• 32:33
  Eric Stumberg: that
• 32:33
  Eric Stumberg: can
• 32:33
  Eric Stumberg: identify
• 32:34
  Eric Stumberg: people's
• 32:34
  Eric Stumberg: license
• 32:34
  Eric Stumberg: plates,
• 32:35
  Eric Stumberg: and
• 32:35
  Eric Stumberg: when
• 32:35
  Eric Stumberg: they
• 32:35
  Eric Stumberg: drive
• 32:35
  Eric Stumberg: in,
• 32:35
  Eric Stumberg: you
• 32:36
  Eric Stumberg: know
• 32:36
  Eric Stumberg: who
• 32:36
  Eric Stumberg: they
• 32:36
  Eric Stumberg: are.
• 32:37
  Eric Stumberg: Right,
• 32:37
  Eric Stumberg: so,
• 32:38
  Eric Stumberg: Mrs.
• 32:38
  Eric Stumberg: Smith
• 32:38
  Eric Stumberg: is
• 32:38
  Eric Stumberg: here,
• 32:39
  Eric Stumberg: and
• 32:39
  Eric Stumberg: you
• 32:40
  Eric Stumberg: can
• 32:40
  Eric Stumberg: walk
• 32:40
  Eric Stumberg: in,
• 32:40
  Eric Stumberg: and
• 32:40
  Eric Stumberg: say,
• 32:40
  Eric Stumberg: Mrs.
• 32:40
  Eric Stumberg: Smith,
• 32:40
  Eric Stumberg: how
• 32:41
  Eric Stumberg: are
• 32:41
  Eric Stumberg: you
• 32:41
  Eric Stumberg: doing?
• 32:41
  Eric Stumberg: They're
• 32:41
  Eric Stumberg: like,
• 32:41
  Eric Stumberg: how
• 32:41
  Eric Stumberg: did
• 32:41
  Eric Stumberg: they
• 32:42
  Eric Stumberg: know
• 32:42
  Eric Stumberg: who
• 32:42
  Eric Stumberg: I
• 32:42
  Eric Stumberg: was?
• 32:42
  Eric Stumberg: It's
• 32:42
  Eric Stumberg: like,
• 32:43
  Eric Stumberg: well,
• 32:43
  Eric Stumberg: there's
• 32:43
  Eric Stumberg: a
• 32:43
  Eric Stumberg: lot
• 32:44
  Eric Stumberg: of
• 32:44
  Eric Stumberg: things
• 32:44
  Eric Stumberg: that
• 32:44
  Eric Stumberg: can
• 32:44
  Eric Stumberg: help
• 32:44
  Eric Stumberg: people
• 32:45
  Eric Stumberg: be
• 32:45
  Eric Stumberg: known
• 32:45
  Eric Stumberg: and
• 32:46
  Eric Stumberg: give
• 32:46
  Eric Stumberg: them
• 32:46
  Eric Stumberg: a
• 32:46
  Eric Stumberg: great
• 32:46
  Eric Stumberg: experience
• 32:47
  Eric Stumberg: that
• 32:47
  Eric Stumberg: they
• 32:47
  Eric Stumberg: want.
• 32:47
  Brian Searl: And
• 32:48
  Brian Searl: I
• 32:48
  Brian Searl: think
• 32:48
  Brian Searl: that,
• 32:48
  Eric Stumberg: and
• 32:48
  Eric Stumberg: that's
• 32:48
  Eric Stumberg: just
• 32:49
  Eric Stumberg: for
• 32:49
  Eric Stumberg: me.
• 32:50
  Eric Stumberg: oh,
• 32:50
  Eric Stumberg: I
• 32:50
  Eric Stumberg: didn't
• 32:50
  Brian Searl: know
• 32:51
  Brian Searl: which
• 32:51
  Brian Searl: direction
• 32:51
  Brian Searl: to
• 32:51
  Brian Searl: go.
• 32:52
  Brian Searl: Yeah.
• 32:52
  Brian Searl: I
• 32:52
  Brian Searl: mean,
• 32:52
  Brian Searl: I
• 32:52
  Brian Searl: think
• 32:52
  Brian Searl: that's
• 32:53
  Brian Searl: like,
• 32:53
  Brian Searl: I
• 32:53
  Brian Searl: think
• 32:54
  Brian Searl: that's
• 32:54
  Brian Searl: the
• 32:54
  Brian Searl: key
• 32:54
  Brian Searl: here
• 32:55
  Brian Searl: is
• 32:55
  Brian Searl: that,
• 32:55
  Brian Searl: Kelly
• 32:56
  Brian Searl: talked
• 32:56
  Brian Searl: about
• 32:56
  Brian Searl: the
• 32:56
  Brian Searl: mindset
• 32:56
  Brian Searl: of
• 32:57
  Brian Searl: how
• 32:57
  Brian Searl: when
• 32:57
  Brian Searl: we
• 32:58
  Brian Searl: were,
• 32:58
  Brian Searl: well
• 32:58
  Brian Searl: maybe
• 32:59
  Brian Searl: I
• 32:59
  Brian Searl: don't
• 32:59
  Brian Searl: know,
• 32:59
  Brian Searl: I'm
• 33:00
  Brian Searl: old
• 33:00
  Brian Searl: too,
• 33:00
  Brian Searl: but
• 33:00
  Brian Searl: I
• 33:00
  Brian Searl: don't
• 33:00
  Brian Searl: remember
• 33:01
  Brian Searl: having
• 33:01
  Brian Searl: a
• 33:01
  Brian Searl: job.
• 33:01
  Brian Searl: Like
• 33:02
  Brian Searl: I
• 33:02
  Brian Searl: had
• 33:02
  Brian Searl: a
• 33:02
  Brian Searl: job
• 33:02
  Brian Searl: at
• 33:02
  Brian Searl: Target.
• 33:03
  Brian Searl: I'm
• 33:03
  Brian Searl: sure
• 33:03
  Brian Searl: I
• 33:03
  Brian Searl: was
• 33:03
  Brian Searl: treated
• 33:03
  Brian Searl: terribly
• 33:04
  Brian Searl: at
• 33:04
  Brian Searl: Target
• 33:04
  Brian Searl: way
• 33:04
  Brian Searl: back
• 33:05
  Brian Searl: when.
• 33:05
  Brian Searl: Shout
• 33:06
  Brian Searl: out
• 33:06
  Brian Searl: to
• 33:06
  Brian Searl: target
• 33:06
  Brian Searl: who's
• 33:06
  Brian Searl: not
• 33:06
  Brian Searl: in
• 33:06
  Brian Searl: Canada.
• 33:07
  Brian Searl: So
• 33:07
  Brian Searl: I
• 33:07
  Brian Searl: can
• 33:07
  Brian Searl: say
• 33:07
  Brian Searl: that.
• 33:08
  Brian Searl: So,
• 33:08
  Brian Searl: but
• 33:09
  Brian Searl: like
• 33:09
  Brian Searl: there
• 33:09
  Brian Searl: was
• 33:09
  Brian Searl: a
• 33:09
  Brian Searl: different
• 33:10
  Brian Searl: mindset
• 33:10
  Brian Searl: when
• 33:10
  Brian Searl: we
• 33:10
  Brian Searl: were
• 33:10
  Brian Searl: growing
• 33:11
  Brian Searl: up
• 33:11
  Brian Searl: through
• 33:11
  Brian Searl: our
• 33:11
  Brian Searl: jobs,
• 33:11
  Brian Searl: right?
• 33:12
  Brian Searl: To
• 33:12
  Brian Searl: bring
• 33:13
  Brian Searl: me
• 33:13
  Brian Searl: a
• 33:13
  Brian Searl: solution.
• 33:13
  Brian Searl: Don't
• 33:13
  Brian Searl: bring
• 33:14
  Brian Searl: me
• 33:14
  Brian Searl: a
• 33:14
  Brian Searl: problem.
• 33:14
  Brian Searl: And
• 33:15
  Brian Searl: so
• 33:15
  Brian Searl: just
• 33:15
  Brian Searl: like
• 33:15
  Brian Searl: that
• 33:15
  Brian Searl: has
• 33:16
  Brian Searl: changed.
• 33:16
  Brian Searl: I
• 33:16
  Brian Searl: think
• 33:16
  Brian Searl: the
• 33:16
  Brian Searl: same
• 33:17
  Brian Searl: thing
• 33:17
  Brian Searl: with
• 33:17
  Brian Searl: technology
• 33:18
  Brian Searl: has
• 33:18
  Brian Searl: changed
• 33:18
  Brian Searl: where
• 33:18
  Brian Searl: we
• 33:18
  Brian Searl: need
• 33:19
  Brian Searl: to
• 33:19
  Brian Searl: focus
• 33:19
  Brian Searl: on
• 33:20
  Brian Searl: technologies
• 33:21
  Brian Searl: that
• 33:21
  Brian Searl: both
• 33:21
  Brian Searl: enhance
• 33:22
  Brian Searl: the
• 33:22
  Brian Searl: guest
• 33:22
  Brian Searl: experience
• 33:23
  Brian Searl: and
• 33:24
  Brian Searl: Yeah.
• 33:24
  Brian Searl: Enhance
• 33:25
  Brian Searl: our
• 33:25
  Brian Searl: operational
• 33:26
  Brian Searl: experience
• 33:26
  Brian Searl: as
• 33:27
  Brian Searl: business
• 33:27
  Brian Searl: owners,
• 33:28
  Brian Searl: and
• 33:28
  Brian Searl: I
• 33:28
  Brian Searl: think
• 33:28
  Brian Searl: that's
• 33:29
  Brian Searl: the
• 33:29
  Brian Searl: key
• 33:29
  Brian Searl: is
• 33:29
  Brian Searl: figuring
• 33:30
  Brian Searl: out
• 33:30
  Brian Searl: how
• 33:30
  Brian Searl: to
• 33:30
  Brian Searl: balance
• 33:30
  Brian Searl: that,
• 33:31
  Brian Searl: you
• 33:31
  Brian Searl: know,
• 33:31
  Brian Searl: I'm
• 33:31
  Brian Searl: a
• 33:31
  Brian Searl: big
• 33:31
  Brian Searl: advocate
• 33:32
  Brian Searl: of
• 33:32
  Brian Searl: that.
• 33:32
  Brian Searl: Toby
• 33:32
  Brian Searl: was
• 33:33
  Brian Searl: talking
• 33:33
  Brian Searl: about
• 33:33
  Brian Searl: that
• 33:33
  Brian Searl: on
• 33:33
  Brian Searl: her
• 33:33
  Brian Searl: LinkedIn
• 33:33
  Brian Searl: post
• 33:34
  Brian Searl: this
• 33:34
  Brian Searl: morning.
• 33:35
  Brian Searl: Great
• 33:36
  Brian Searl: companies
• 33:36
  Brian Searl: like
• 33:36
  Brian Searl: can't
• 33:36
  Brian Searl: map
• 33:36
  Brian Searl: and
• 33:37
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• 33:37
  Brian Searl: trippers
• 33:37
  Brian Searl: using
• 33:37
  Brian Searl: AI
• 33:38
  Brian Searl: and
• 33:38
  Brian Searl: stuff
• 33:38
  Brian Searl: like
• 33:38
  Brian Searl: that.
• 33:39
  Brian Searl: Just
• 33:39
  Brian Searl: figuring
• 33:40
  Brian Searl: out
• 33:40
  Brian Searl: how
• 33:40
  Brian Searl: do
• 33:40
  Brian Searl: I
• 33:40
  Brian Searl: deploy
• 33:40
  Brian Searl: technology,
• 33:41
  Brian Searl: whether
• 33:41
  Brian Searl: it's
• 33:42
  Brian Searl: the
• 33:42
  Brian Searl: point
• 33:42
  Brian Searl: of
• 33:42
  Brian Searl: sale
• 33:42
  Brian Searl: systems
• 33:43
  Brian Searl: or
• 33:43
  Brian Searl: the
• 33:43
  Brian Searl: key
• 33:43
  Brian Searl: card
• 33:44
  Brian Searl: check
• 33:44
  Brian Searl: ins
• 33:44
  Brian Searl: at
• 33:44
  Brian Searl: the
• 33:44
  Brian Searl: cabins
• 33:45
  Brian Searl: or
• 33:45
  Brian Searl: whatever
• 33:45
  Brian Searl: it
• 33:45
  Brian Searl: is,
• 33:46
  Brian Searl: right?
• 33:46
  Brian Searl: All
• 33:46
  Brian Searl: of
• 33:46
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• 33:47
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• 33:47
  Brian Searl: Wi
• 33:47
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• 33:48
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• 33:48
  Brian Searl: out
• 33:48
  Brian Searl: to
• 33:48
  Brian Searl: Eric.
• 33:49
  Brian Searl: So,
• 33:50
  Brian Searl: but
• 33:50
  Brian Searl: figuring
• 33:51
  Brian Searl: out
• 33:51
  Brian Searl: how
• 33:51
  Brian Searl: do
• 33:51
  Brian Searl: I
• 33:51
  Brian Searl: deploy
• 33:52
  Brian Searl: technology
• 33:53
  Brian Searl: that
• 33:53
  Brian Searl: I
• 33:53
  Brian Searl: know
• 33:53
  Brian Searl: will
• 33:54
  Brian Searl: make
• 33:54
  Brian Searl: my
• 33:54
  Brian Searl: operations
• 33:55
  Brian Searl: more
• 33:55
  Brian Searl: efficient
• 33:55
  Brian Searl: or
• 33:56
  Brian Searl: even
• 33:56
  Brian Searl: in
• 33:56
  Brian Searl: some
• 33:56
  Brian Searl: cases
• 33:57
  Brian Searl: earn
• 33:57
  Brian Searl: me
• 33:57
  Brian Searl: more
• 33:57
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• 33:58
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• 33:58
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• 33:59
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• 33:59
  Brian Searl: Unlike
• 34:00
  Brian Searl: the
• 34:00
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• 34:01
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• 34:01
  Brian Searl: used
• 34:01
  Brian Searl: to
• 34:01
  Brian Searl: this
• 34:02
  Brian Searl: technology
• 34:02
  Brian Searl: experience,
• 34:03
  Brian Searl: right?
• 34:03
  Brian Searl: But
• 34:03
  Brian Searl: also
• 34:03
  Brian Searl: will
• 34:04
  Brian Searl: make
• 34:04
  Brian Searl: the
• 34:04
  Brian Searl: guest
• 34:04
  Brian Searl: experience
• 34:05
  Brian Searl: better
• 34:05
  Brian Searl: because
• 34:05
  Brian Searl: we're
• 34:05
  Brian Searl: used
• 34:06
  Brian Searl: to,
• 34:06
  Brian Searl: I
• 34:07
  Brian Searl: think,
• 34:07
  Brian Searl: in
• 34:07
  Brian Searl: the
• 34:07
  Brian Searl: past,
• 34:07
  Brian Searl: given
• 34:08
  Brian Searl: the
• 34:08
  Brian Searl: way
• 34:08
  Brian Searl: companies
• 34:08
  Brian Searl: have
• 34:09
  Brian Searl: deployed
• 34:09
  Brian Searl: technology.
• 34:10
  Brian Searl: We
• 34:10
  Brian Searl: look
• 34:10
  Brian Searl: at
• 34:10
  Brian Searl: phone
• 34:11
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• 34:11
  Brian Searl: where
• 34:12
  Brian Searl: you
• 34:12
  Brian Searl: get
• 34:12
  Brian Searl: stuck
• 34:12
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• 34:12
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• 34:12
  Brian Searl: call
• 34:13
  Brian Searl: branch
• 34:13
  Brian Searl: forever,
• 34:13
  Brian Searl: or
• 34:14
  Brian Searl: you
• 34:14
  Brian Searl: talk
• 34:14
  Brian Searl: to
• 34:14
  Brian Searl: a
• 34:15
  Brian Searl: terrible
• 34:15
  Brian Searl: a
• 34:15
  Brian Searl: I
• 34:15
  Brian Searl: chat
• 34:16
  Brian Searl: bot,
• 34:16
  Brian Searl: which
• 34:17
  Brian Searl: wasn't
• 34:17
  Brian Searl: even
• 34:17
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• 34:17
  Brian Searl: I
• 34:17
  Brian Searl: way
• 34:17
  Brian Searl: back
• 34:18
  Brian Searl: when,
• 34:18
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• 34:18
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• 34:18
  Brian Searl: can't
• 34:18
  Brian Searl: even
• 34:19
  Brian Searl: understand
• 34:19
  Brian Searl: what
• 34:19
  Brian Searl: you're
• 34:19
  Brian Searl: saying.
• 34:20
  Brian Searl: Or
• 34:21
  Brian Searl: in
• 34:21
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• 34:21
  Brian Searl: case
• 34:21
  Brian Searl: of
• 34:21
  Brian Searl: even
• 34:22
  Brian Searl: UPS
• 34:22
  Brian Searl: today,
• 34:23
  Brian Searl: you
• 34:23
  Brian Searl: can't
• 34:23
  Brian Searl: actually
• 34:23
  Brian Searl: get
• 34:24
  Brian Searl: to
• 34:24
  Brian Searl: a
• 34:24
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• 34:24
  Brian Searl: no
• 34:24
  Brian Searl: matter
• 34:24
  Brian Searl: what
• 34:25
  Brian Searl: button.
• 34:25
  Brian Searl: I've
• 34:25
  Brian Searl: tried,
• 34:26
  Brian Searl: trust
• 34:26
  Brian Searl: me,
• 34:27
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• 34:27
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• 34:27
  Brian Searl: pretty
• 34:28
  Brian Searl: tech
• 34:28
  Brian Searl: savvy
• 34:28
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• 34:28
  Brian Searl: can't
• 34:29
  Brian Searl: get
• 34:29
  Brian Searl: to
• 34:29
  Brian Searl: a
• 34:29
  Brian Searl: human,
• 34:31
  Brian Searl: but
• 34:31
  Brian Searl: it's
• 34:31
  Brian Searl: that.
• 34:32
  Brian Searl: Would
• 34:32
  Brian Searl: you
• 34:32
  Brian Searl: agree,
• 34:32
  Brian Searl: Eric,
• 34:33
  Brian Searl: or?
• 34:35
  Eric Stumberg: Yeah.
• 34:35
  Eric Stumberg: So,
• 34:35
  Eric Stumberg: you
• 34:35
  Eric Stumberg: know,
• 34:36
  Eric Stumberg: I
• 34:36
  Eric Stumberg: was
• 34:36
  Eric Stumberg: thinking
• 34:36
  Eric Stumberg: about
• 34:37
  Eric Stumberg: if
• 34:37
  Eric Stumberg: we
• 34:37
  Eric Stumberg: looked
• 34:37
  Eric Stumberg: at
• 34:38
  Eric Stumberg: check
• 34:38
  Eric Stumberg: in
• 34:38
  Eric Stumberg: processes
• 34:39
  Eric Stumberg: where
• 34:39
  Eric Stumberg: it
• 34:39
  Eric Stumberg: was
• 34:40
  Eric Stumberg: just
• 34:40
  Eric Stumberg: normal
• 34:40
  Eric Stumberg: to
• 34:40
  Eric Stumberg: wait
• 34:40
  Eric Stumberg: in
• 34:41
  Eric Stumberg: line,
• 34:42
  Eric Stumberg: there
• 34:42
  Eric Stumberg: would
• 34:42
  Eric Stumberg: be
• 34:42
  Eric Stumberg: maybe
• 34:43
  Eric Stumberg: 5,
• 34:43
  Eric Stumberg: 10,
• 34:43
  Eric Stumberg: maybe
• 34:44
  Eric Stumberg: 20
• 34:45
  Eric Stumberg: RVs
• 34:45
  Eric Stumberg: that
• 34:45
  Eric Stumberg: were
• 34:46
  Eric Stumberg: in
• 34:46
  Eric Stumberg: front
• 34:46
  Eric Stumberg: of
• 34:46
  Eric Stumberg: you
• 34:46
  Eric Stumberg: and
• 34:47
  Eric Stumberg: you
• 34:47
  Eric Stumberg: just
• 34:47
  Eric Stumberg: waited
• 34:47
  Eric Stumberg: three
• 34:47
  Eric Stumberg: hours
• 34:48
  Eric Stumberg: or
• 34:48
  Eric Stumberg: you
• 34:48
  Eric Stumberg: waited
• 34:48
  Eric Stumberg: an
• 34:48
  Eric Stumberg: hour
• 34:49
  Eric Stumberg: and
• 34:49
  Eric Stumberg: then
• 34:49
  Eric Stumberg: people
• 34:49
  Eric Stumberg: would
• 34:50
  Eric Stumberg: walk
• 34:50
  Eric Stumberg: out.
• 34:50
  Eric Stumberg: That's
• 34:51
  Eric Stumberg: just
• 34:51
  Eric Stumberg: how
• 34:51
  Eric Stumberg: it
• 34:51
  Eric Stumberg: was.
• 34:52
  Eric Stumberg: And
• 34:52
  Eric Stumberg: it's
• 34:52
  Eric Stumberg: like,
• 34:52
  Eric Stumberg: Oh,
• 34:52
  Eric Stumberg: is
• 34:52
  Eric Stumberg: that
• 34:53
  Eric Stumberg: how
• 34:53
  Eric Stumberg: you
• 34:53
  Eric Stumberg: want
• 34:54
  Eric Stumberg: the
• 34:54
  Eric Stumberg: guest
• 34:54
  Eric Stumberg: experience?
• 34:55
  Eric Stumberg: And
• 34:55
  Eric Stumberg: you
• 34:55
  Eric Stumberg: think
• 34:55
  Eric Stumberg: of
• 34:55
  Eric Stumberg: Disney,
• 34:56
  Eric Stumberg: changing
• 34:56
  Eric Stumberg: line
• 34:56
  Eric Stumberg: management
• 34:57
  Eric Stumberg: and
• 34:57
  Eric Stumberg: queue
• 34:57
  Eric Stumberg: theory
• 34:58
  Eric Stumberg: and
• 34:58
  Eric Stumberg: things
• 34:58
  Eric Stumberg: like
• 34:58
  Eric Stumberg: that.
• 34:58
  Eric Stumberg: And
• 34:59
  Eric Stumberg: how
• 34:59
  Eric Stumberg: we
• 34:59
  Eric Stumberg: can,
• 34:59
  Eric Stumberg: I
• 34:59
  Eric Stumberg: was
• 34:59
  Eric Stumberg: like,
• 34:59
  Eric Stumberg: Oh.
• 35:00
  Eric Stumberg: Well,
• 35:00
  Eric Stumberg: how
• 35:00
  Eric Stumberg: do
• 35:01
  Eric Stumberg: we
• 35:01
  Eric Stumberg: change
• 35:01
  Eric Stumberg: that?
• 35:01
  Eric Stumberg: And
• 35:02
  Eric Stumberg: if
• 35:02
  Eric Stumberg: we
• 35:02
  Eric Stumberg: did
• 35:02
  Eric Stumberg: that,
• 35:02
  Eric Stumberg: would
• 35:02
  Eric Stumberg: that
• 35:02
  Eric Stumberg: improve
• 35:03
  Eric Stumberg: them
• 35:03
  Eric Stumberg: driving
• 35:04
  Eric Stumberg: with
• 35:04
  Eric Stumberg: people
• 35:04
  Eric Stumberg: to
• 35:04
  Eric Stumberg: their
• 35:04
  Eric Stumberg: site?
• 35:05
  Eric Stumberg: Great.
• 35:05
  Eric Stumberg: And
• 35:05
  Eric Stumberg: so
• 35:05
  Eric Stumberg: they
• 35:06
  Eric Stumberg: started
• 35:06
  Eric Stumberg: making
• 35:07
  Eric Stumberg: like
• 35:07
  Eric Stumberg: innovations.
• 35:08
  Eric Stumberg: And
• 35:08
  Eric Stumberg: so
• 35:09
  Eric Stumberg: I
• 35:09
  Eric Stumberg: think
• 35:09
  Eric Stumberg: the
• 35:09
  Eric Stumberg: same
• 35:10
  Eric Stumberg: thing.
• 35:10
  Eric Stumberg: So
• 35:10
  Eric Stumberg: I
• 35:10
  Eric Stumberg: just
• 35:10
  Eric Stumberg: started
• 35:11
  Eric Stumberg: with
• 35:11
  Eric Stumberg: some
• 35:11
  Eric Stumberg: of
• 35:11
  Eric Stumberg: the
• 35:11
  Eric Stumberg: operational
• 35:12
  Eric Stumberg: side,
• 35:12
  Eric Stumberg: Brian,
• 35:12
  Eric Stumberg: cause
• 35:12
  Eric Stumberg: that's
• 35:13
  Eric Stumberg: when
• 35:13
  Eric Stumberg: we
• 35:13
  Eric Stumberg: talk
• 35:14
  Eric Stumberg: to
• 35:15
  Eric Stumberg: our
• 35:15
  Eric Stumberg: customers
• 35:15
  Eric Stumberg: these
• 35:16
  Eric Stumberg: operators.
• 35:17
  Eric Stumberg: Those
• 35:17
  Eric Stumberg: operational
• 35:18
  Eric Stumberg: requirements
• 35:18
  Eric Stumberg: are
• 35:19
  Eric Stumberg: really
• 35:19
  Eric Stumberg: are
• 35:20
  Eric Stumberg: central
• 35:21
  Eric Stumberg: to
• 35:21
  Eric Stumberg: the
• 35:21
  Eric Stumberg: technology
• 35:22
  Eric Stumberg: deployment
• 35:22
  Eric Stumberg: and
• 35:23
  Eric Stumberg: the
• 35:23
  Eric Stumberg: infrastructure
• 35:23
  Eric Stumberg: around
• 35:24
  Eric Stumberg: their
• 35:24
  Eric Stumberg: internet.
• 35:24
  Eric Stumberg: And
• 35:25
  Eric Stumberg: so
• 35:25
  Eric Stumberg: it's
• 35:25
  Eric Stumberg: like,
• 35:25
  Eric Stumberg: oh,
• 35:26
  Eric Stumberg: and
• 35:26
  Eric Stumberg: so
• 35:26
  Eric Stumberg: we
• 35:27
  Eric Stumberg: now
• 35:27
  Eric Stumberg: ask
• 35:27
  Eric Stumberg: you
• 35:28
  Eric Stumberg: are,
• 35:28
  Eric Stumberg: how
• 35:28
  Eric Stumberg: are
• 35:28
  Eric Stumberg: you
• 35:28
  Eric Stumberg: thinking
• 35:29
  Eric Stumberg: about
• 35:29
  Eric Stumberg: this
• 35:29
  Eric Stumberg: and
• 35:29
  Eric Stumberg: what
• 35:29
  Eric Stumberg: are
• 35:29
  Eric Stumberg: you
• 35:29
  Eric Stumberg: doing
• 35:30
  Eric Stumberg: and
• 35:30
  Eric Stumberg: how
• 35:30
  Eric Stumberg: does
• 35:30
  Eric Stumberg: this
• 35:30
  Eric Stumberg: integrate
• 35:31
  Eric Stumberg: with
• 35:31
  Eric Stumberg: the
• 35:31
  Eric Stumberg: technology
• 35:33
  Eric Stumberg: solutions
• 35:34
  Eric Stumberg: on
• 35:34
  Eric Stumberg: that
• 35:34
  Eric Stumberg: you
• 35:34
  Eric Stumberg: have
• 35:35
  Eric Stumberg: at
• 35:35
  Eric Stumberg: your
• 35:35
  Eric Stumberg: property
• 35:35
  Eric Stumberg: and
• 35:36
  Eric Stumberg: bringing
• 35:36
  Eric Stumberg: some
• 35:36
  Eric Stumberg: of
• 35:36
  Eric Stumberg: that.
• 35:37
  Eric Stumberg: Integration
• 35:38
  Eric Stumberg: and
• 35:39
  Eric Stumberg: ideation,
• 35:39
  Eric Stumberg: right?
• 35:39
  Eric Stumberg: With
• 35:40
  Eric Stumberg: not
• 35:40
  Eric Stumberg: just
• 35:41
  Eric Stumberg: how
• 35:41
  Eric Stumberg: do
• 35:41
  Eric Stumberg: I
• 35:41
  Eric Stumberg: connect
• 35:42
  Eric Stumberg: to
• 35:42
  Eric Stumberg: the
• 35:42
  Eric Stumberg: internet
• 35:42
  Eric Stumberg: and
• 35:43
  Eric Stumberg: how
• 35:43
  Eric Stumberg: do
• 35:43
  Eric Stumberg: all
• 35:43
  Eric Stumberg: the
• 35:43
  Eric Stumberg: devices
• 35:44
  Eric Stumberg: that
• 35:44
  Eric Stumberg: I'm
• 35:44
  Eric Stumberg: bringing
• 35:44
  Eric Stumberg: and
• 35:44
  Eric Stumberg: how
• 35:44
  Eric Stumberg: fast
• 35:45
  Eric Stumberg: should
• 35:45
  Eric Stumberg: that
• 35:45
  Eric Stumberg: be?
• 35:45
  Eric Stumberg: And,
• 35:46
  Eric Stumberg: what
• 35:46
  Eric Stumberg: I
• 35:46
  Eric Stumberg: want
• 35:47
  Eric Stumberg: the,
• 35:47
  Eric Stumberg: the
• 35:47
  Eric Stumberg: login
• 35:47
  Eric Stumberg: experience
• 35:48
  Eric Stumberg: to
• 35:48
  Eric Stumberg: be
• 35:48
  Eric Stumberg: and
• 35:49
  Eric Stumberg: managing,
• 35:49
  Eric Stumberg: a
• 35:49
  Eric Stumberg: great
• 35:50
  Eric Stumberg: consistent
• 35:51
  Eric Stumberg: or
• 35:51
  Eric Stumberg: whatever
• 35:52
  Eric Stumberg: the
• 35:52
  Eric Stumberg: brand
• 35:52
  Eric Stumberg: experience
• 35:52
  Eric Stumberg: that
• 35:53
  Eric Stumberg: you
• 35:53
  Eric Stumberg: want
• 35:53
  Eric Stumberg: to
• 35:53
  Eric Stumberg: that
• 35:53
  Eric Stumberg: property,
• 35:54
  Eric Stumberg: but
• 35:54
  Eric Stumberg: it's
• 35:54
  Eric Stumberg: also
• 35:55
  Eric Stumberg: how
• 35:55
  Eric Stumberg: does
• 35:55
  Eric Stumberg: it
• 35:55
  Eric Stumberg: support,
• 35:56
  Eric Stumberg: the
• 35:56
  Eric Stumberg: rest
• 35:56
  Eric Stumberg: of
• 35:56
  Eric Stumberg: the
• 35:57
  Eric Stumberg: business
• 35:57
  Eric Stumberg: too,
• 35:57
  Eric Stumberg: because
• 35:58
  Eric Stumberg: all
• 35:58
  Eric Stumberg: of
• 35:58
  Eric Stumberg: those
• 35:58
  Eric Stumberg: are
• 35:59
  Eric Stumberg: part
• 35:59
  Eric Stumberg: of
• 35:59
  Eric Stumberg: that
• 35:59
  Eric Stumberg: same
• 36:00
  Eric Stumberg: guest
• 36:00
  Eric Stumberg: experience.
• 36:01
  Eric Stumberg: Although.
• 36:01
  Eric Stumberg: Great.
• 36:02
  Eric Stumberg: It's
• 36:02
  Eric Stumberg: easy
• 36:02
  Eric Stumberg: to
• 36:02
  Eric Stumberg: say,
• 36:03
  Eric Stumberg: the
• 36:03
  Eric Stumberg: internet
• 36:03
  Eric Stumberg: stinks,
• 36:04
  Eric Stumberg: but
• 36:04
  Eric Stumberg: you'll
• 36:04
  Eric Stumberg: hear
• 36:04
  Eric Stumberg: it
• 36:04
  Eric Stumberg: differently.
• 36:05
  Eric Stumberg: The
• 36:05
  Eric Stumberg: line
• 36:05
  Eric Stumberg: was
• 36:05
  Eric Stumberg: long,
• 36:06
  Eric Stumberg: the
• 36:06
  Eric Stumberg: internet
• 36:06
  Eric Stumberg: wasn't
• 36:07
  Eric Stumberg: great.
• 36:07
  Eric Stumberg: Gosh,
• 36:08
  Eric Stumberg: I
• 36:08
  Eric Stumberg: had
• 36:08
  Eric Stumberg: to,
• 36:08
  Eric Stumberg: you
• 36:08
  Eric Stumberg: know,
• 36:09
  Eric Stumberg: all
• 36:09
  Eric Stumberg: these
• 36:09
  Eric Stumberg: pieces
• 36:10
  Eric Stumberg: that
• 36:10
  Eric Stumberg: could
• 36:10
  Eric Stumberg: be
• 36:11
  Eric Stumberg: solved,
• 36:11
  Eric Stumberg: through
• 36:12
  Eric Stumberg: some
• 36:12
  Eric Stumberg: type
• 36:13
  Eric Stumberg: of
• 36:13
  Eric Stumberg: enablement,
• 36:14
  Eric Stumberg: right?
• 36:15
  Eric Stumberg: And
• 36:15
  Eric Stumberg: there's
• 36:15
  Eric Stumberg: a
• 36:15
  Eric Stumberg: lot
• 36:15
  Eric Stumberg: of
• 36:16
  Eric Stumberg: really
• 36:16
  Eric Stumberg: exciting
• 36:16
  Eric Stumberg: ones
• 36:16
  Eric Stumberg: that
• 36:16
  Eric Stumberg: are
• 36:16
  Eric Stumberg: happening
• 36:17
  Eric Stumberg: right
• 36:17
  Eric Stumberg: now,
• 36:18
  Brian Searl: and
• 36:18
  Brian Searl: it
• 36:18
  Brian Searl: takes
• 36:18
  Brian Searl: that
• 36:19
  Brian Searl: first
• 36:19
  Brian Searl: person
• 36:19
  Brian Searl: to
• 36:19
  Brian Searl: do
• 36:19
  Brian Searl: it,
• 36:20
  Brian Searl: right?
• 36:20
  Brian Searl: It
• 36:20
  Brian Searl: takes
• 36:20
  Brian Searl: that
• 36:20
  Brian Searl: first
• 36:21
  Brian Searl: campground
• 36:21
  Brian Searl: under
• 36:21
  Brian Searl: to
• 36:21
  Brian Searl: say,
• 36:22
  Brian Searl: maybe
• 36:22
  Brian Searl: the,
• 36:23
  Brian Searl: maybe
• 36:23
  Brian Searl: we
• 36:23
  Brian Searl: don't
• 36:23
  Brian Searl: have
• 36:23
  Brian Searl: to
• 36:23
  Brian Searl: stand
• 36:24
  Brian Searl: in
• 36:24
  Brian Searl: line
• 36:24
  Brian Searl: for
• 36:24
  Brian Searl: 5
• 36:25
  Brian Searl: to
• 36:25
  Brian Searl: 20
• 36:25
  Brian Searl: people
• 36:25
  Brian Searl: deep
• 36:25
  Brian Searl: with
• 36:26
  Brian Searl: Arby's
• 36:26
  Brian Searl: pulled
• 36:26
  Brian Searl: out
• 36:26
  Brian Searl: into
• 36:27
  Brian Searl: the
• 36:27
  Brian Searl: street,
• 36:27
  Brian Searl: blocking
• 36:27
  Brian Searl: traffic,
• 36:28
  Brian Searl: maybe
• 36:29
  Brian Searl: there's
• 36:29
  Brian Searl: a
• 36:29
  Brian Searl: better
• 36:29
  Brian Searl: way
• 36:29
  Brian Searl: to
• 36:29
  Brian Searl: do
• 36:30
  Brian Searl: it.
• 36:30
  Brian Searl: And
• 36:30
  Brian Searl: then
• 36:30
  Brian Searl: it
• 36:30
  Brian Searl: goes
• 36:30
  Brian Searl: from
• 36:30
  Brian Searl: 1
• 36:31
  Brian Searl: to
• 36:31
  Brian Searl: 2
• 36:31
  Brian Searl: to
• 36:31
  Brian Searl: 4
• 36:31
  Brian Searl: to
• 36:31
  Brian Searl: 6
• 36:31
  Brian Searl: to
• 36:32
  Brian Searl: 15
• 36:32
  Brian Searl: to
• 36:32
  Brian Searl: 30.
• 36:33
  Brian Searl: Right?
• 36:34
  Brian Searl: And
• 36:34
  Brian Searl: then
• 36:34
  Brian Searl: the
• 36:34
  Brian Searl: whole
• 36:34
  Brian Searl: experience
• 36:35
  Brian Searl: gets
• 36:35
  Brian Searl: better
• 36:35
  Brian Searl: across
• 36:36
  Brian Searl: the
• 36:36
  Brian Searl: industry.
• 36:36
  Brian Searl: Mike,
• 36:37
  Brian Searl: how
• 36:37
  Brian Searl: do
• 36:37
  Brian Searl: you
• 36:37
  Brian Searl: think
• 36:37
  Brian Searl: about
• 36:37
  Brian Searl: this?
• 36:38
  Brian Searl: It's
• 36:38
  Brian Searl: here.
• 36:38
  Brian Searl: Are
• 36:38
  Brian Searl: you
• 36:38
  Brian Searl: and
• 36:38
  Brian Searl: I've
• 36:38
  Brian Searl: had
• 36:39
  Brian Searl: some
• 36:39
  Brian Searl: conversations
• 36:39
  Brian Searl: about
• 36:40
  Brian Searl: technology,
• 36:41
  Brian Searl: smart
• 36:42
  Brian Searl: homes
• 36:42
  Brian Searl: over
• 36:42
  Brian Searl: the
• 36:42
  Brian Searl: years.
• 36:43
  Brian Searl: How
• 36:43
  Brian Searl: do
• 36:43
  Brian Searl: you
• 36:43
  Brian Searl: purchase
• 36:44
  Brian Searl: it?
• 36:44
  Brian Searl: Sierra?
• 36:44
  Brian Searl: Sierra.
• 36:48
  Brian Searl: I
• 36:48
  Brian Searl: can't
• 36:49
  Brian Searl: hear
• 36:49
  Brian Searl: you,
• 36:49
  Brian Searl: Mike.
• 36:49
  Brian Searl: I'm
• 36:49
  Brian Searl: muted.
• 36:55
  Brian Searl: All
• 36:55
  Brian Searl: right.
• 36:55
  Brian Searl: Well,
• 36:55
  Brian Searl: let's,
• 36:56
  Mike Harrison: can
• 36:56
  Mike Harrison: you
• 36:56
  Mike Harrison: hear
• 36:56
  Mike Harrison: me
• 36:56
  Mike Harrison: now?
• 36:57
  Brian Searl: There
• 36:57
  Brian Searl: we
• 36:57
  Brian Searl: go.
• 36:57
  Brian Searl: Yeah,
• 36:57
  Brian Searl: yeah.
• 36:57
  Mike Harrison: Yeah,
• 36:59
  Mike Harrison: I
• 36:59
  Mike Harrison: mean,
• 36:59
  Mike Harrison: I
• 36:59
  Mike Harrison: think
• 37:00
  Mike Harrison: technology
• 37:00
  Mike Harrison: is
• 37:00
  Mike Harrison: an
• 37:01
  Mike Harrison: enhancement.
• 37:01
  Mike Harrison: It's
• 37:01
  Mike Harrison: not
• 37:02
  Mike Harrison: a
• 37:02
  Mike Harrison: replacement.
• 37:03
  Mike Harrison: And
• 37:03
  Mike Harrison: so,
• 37:04
  Mike Harrison: there's
• 37:04
  Mike Harrison: a
• 37:04
  Mike Harrison: lot
• 37:04
  Mike Harrison: of
• 37:04
  Mike Harrison: discussions
• 37:05
  Mike Harrison: around,
• 37:05
  Mike Harrison: the
• 37:06
  Mike Harrison: full
• 37:06
  Mike Harrison: AI
• 37:06
  Mike Harrison: integration
• 37:07
  Mike Harrison: and
• 37:07
  Mike Harrison: take
• 37:07
  Mike Harrison: all
• 37:07
  Mike Harrison: of
• 37:07
  Mike Harrison: our
• 37:08
  Mike Harrison: jobs
• 37:08
  Mike Harrison: and,
• 37:09
  Mike Harrison: it's
• 37:09
  Mike Harrison: never
• 37:09
  Mike Harrison: going
• 37:09
  Mike Harrison: to
• 37:10
  Mike Harrison: replace
• 37:10
  Mike Harrison: a
• 37:10
  Mike Harrison: human.
• 37:11
  Mike Harrison: Can
• 37:11
  Mike Harrison: it
• 37:11
  Mike Harrison: replace
• 37:12
  Mike Harrison: tasks
• 37:12
  Mike Harrison: and
• 37:12
  Mike Harrison: some
• 37:13
  Mike Harrison: jobs?
• 37:13
  Mike Harrison: And
• 37:13
  Mike Harrison: can
• 37:14
  Mike Harrison: it
• 37:14
  Mike Harrison: replace
• 37:14
  Mike Harrison: maybe
• 37:14
  Mike Harrison: some
• 37:14
  Mike Harrison: roles?
• 37:15
  Mike Harrison: Certainly
• 37:15
  Mike Harrison: it
• 37:15
  Mike Harrison: could.
• 37:16
  Mike Harrison: And
• 37:16
  Mike Harrison: I'm
• 37:16
  Mike Harrison: not
• 37:16
  Mike Harrison: just
• 37:17
  Mike Harrison: talking
• 37:17
  Mike Harrison: with
• 37:17
  Mike Harrison: AI,
• 37:17
  Mike Harrison: but
• 37:17
  Mike Harrison: whether
• 37:18
  Mike Harrison: it's,
• 37:18
  Mike Harrison: the
• 37:18
  Mike Harrison: online
• 37:18
  Mike Harrison: checking
• 37:19
  Mike Harrison: experience
• 37:19
  Mike Harrison: or
• 37:20
  Mike Harrison: enhanced
• 37:20
  Mike Harrison: Wi
• 37:21
  Mike Harrison: Fi
• 37:21
  Mike Harrison: or,
• 37:22
  Mike Harrison: AI
• 37:22
  Mike Harrison: voice
• 37:22
  Mike Harrison: or
• 37:22
  Mike Harrison: all
• 37:23
  Mike Harrison: those
• 37:23
  Mike Harrison: things
• 37:23
  Mike Harrison: are
• 37:23
  Mike Harrison: gonna
• 37:23
  Mike Harrison: be
• 37:23
  Mike Harrison: great
• 37:24
  Mike Harrison: tools.
• 37:25
  Mike Harrison: But,
• 37:25
  Mike Harrison: you
• 37:25
  Mike Harrison: know,
• 37:25
  Mike Harrison: similar
• 37:25
  Mike Harrison: to
• 37:25
  Mike Harrison: Toby's
• 37:26
  Mike Harrison: LinkedIn
• 37:27
  Mike Harrison: post,
• 37:27
  Mike Harrison: our
• 37:27
  Mike Harrison: belief
• 37:28
  Mike Harrison: is
• 37:28
  Mike Harrison: we
• 37:28
  Mike Harrison: want
• 37:28
  Mike Harrison: to
• 37:29
  Mike Harrison: lead
• 37:29
  Mike Harrison: the
• 37:29
  Mike Harrison: industry
• 37:30
  Mike Harrison: and
• 37:30
  Mike Harrison: evolve
• 37:30
  Mike Harrison: the
• 37:31
  Mike Harrison: industry
• 37:31
  Mike Harrison: to
• 37:31
  Mike Harrison: the
• 37:31
  Mike Harrison: modern
• 37:31
  Mike Harrison: world
• 37:32
  Mike Harrison: using
• 37:32
  Mike Harrison: technology
• 37:33
  Mike Harrison: to
• 37:33
  Mike Harrison: make
• 37:34
  Mike Harrison: our
• 37:34
  Mike Harrison: lives
• 37:34
  Mike Harrison: more
• 37:34
  Mike Harrison: efficient,
• 37:35
  Mike Harrison: to
• 37:35
  Mike Harrison: be
• 37:35
  Mike Harrison: on
• 37:35
  Mike Harrison: the
• 37:35
  Mike Harrison: cutting
• 37:36
  Mike Harrison: edge,
• 37:36
  Mike Harrison: to
• 37:36
  Mike Harrison: optimize
• 37:37
  Mike Harrison: to
• 37:37
  Mike Harrison: bring
• 37:38
  Mike Harrison: convenience
• 37:39
  Mike Harrison: to
• 37:39
  Mike Harrison: the
• 37:39
  Mike Harrison: outdoor
• 37:39
  Mike Harrison: hospitality
• 37:40
  Mike Harrison: world.
• 37:41
  Mike Harrison: But
• 37:41
  Mike Harrison: at
• 37:41
  Mike Harrison: the
• 37:41
  Mike Harrison: same
• 37:41
  Mike Harrison: time,
• 37:42
  Mike Harrison: we're
• 37:42
  Mike Harrison: passionate
• 37:43
  Mike Harrison: about
• 37:43
  Mike Harrison: experiential,
• 37:44
  Mike Harrison: hospitality
• 37:45
  Mike Harrison: and
• 37:45
  Mike Harrison: focused
• 37:45
  Mike Harrison: on
• 37:45
  Mike Harrison: the
• 37:46
  Mike Harrison: guests,
• 37:46
  Mike Harrison: and
• 37:46
  Mike Harrison: that's
• 37:46
  Mike Harrison: how
• 37:46
  Mike Harrison: we
• 37:46
  Mike Harrison: distinguish
• 37:47
  Mike Harrison: ourselves.
• 37:48
  Mike Harrison: Now,
• 37:49
  Mike Harrison: general
• 37:50
  Mike Harrison: generationally,
• 37:50
  Mike Harrison: and
• 37:51
  Mike Harrison: Kelly
• 37:51
  Mike Harrison: alluded
• 37:51
  Mike Harrison: to
• 37:51
  Mike Harrison: this
• 37:51
  Mike Harrison: a
• 37:51
  Mike Harrison: little
• 37:51
  Mike Harrison: bit
• 37:52
  Mike Harrison: earlier,
• 37:52
  Mike Harrison: you
• 37:52
  Mike Harrison: do
• 37:52
  Mike Harrison: have
• 37:53
  Mike Harrison: to
• 37:53
  Mike Harrison: understand
• 37:53
  Mike Harrison: generational
• 37:54
  Mike Harrison: differences,
• 37:54
  Mike Harrison: right?
• 37:55
  Mike Harrison: The
• 37:55
  Mike Harrison: baby
• 37:55
  Mike Harrison: boomer
• 37:56
  Mike Harrison: generally
• 37:57
  Mike Harrison: wants
• 37:57
  Mike Harrison: touch
• 37:58
  Mike Harrison: points,
• 37:58
  Mike Harrison: needs
• 37:58
  Mike Harrison: to
• 37:58
  Mike Harrison: talk
• 37:59
  Mike Harrison: to
• 37:59
  Mike Harrison: someone,
• 37:59
  Mike Harrison: you
• 37:59
  Mike Harrison: know,
• 38:00
  Mike Harrison: gen
• 38:00
  Mike Harrison: Z.
• 38:01
  Mike Harrison: They're
• 38:01
  Mike Harrison: happy
• 38:01
  Mike Harrison: if
• 38:01
  Mike Harrison: they
• 38:02
  Mike Harrison: check
• 38:02
  Mike Harrison: in
• 38:02
  Mike Harrison: online.
• 38:03
  Mike Harrison: They
• 38:03
  Mike Harrison: go
• 38:03
  Mike Harrison: to
• 38:03
  Mike Harrison: their
• 38:03
  Mike Harrison: cabin
• 38:04
  Mike Harrison: with
• 38:04
  Mike Harrison: an
• 38:04
  Mike Harrison: automated
• 38:04
  Mike Harrison: lock
• 38:05
  Mike Harrison: check-in
• 38:05
  Mike Harrison: code,
• 38:06
  Mike Harrison: and
• 38:06
  Mike Harrison: they
• 38:06
  Mike Harrison: never
• 38:06
  Mike Harrison: see
• 38:06
  Mike Harrison: you.
• 38:08
  Mike Harrison: But
• 38:08
  Mike Harrison: you
• 38:08
  Mike Harrison: still
• 38:08
  Mike Harrison: need
• 38:08
  Mike Harrison: to
• 38:08
  Mike Harrison: be
• 38:08
  Mike Harrison: able
• 38:08
  Mike Harrison: to
• 38:08
  Mike Harrison: provide
• 38:09
  Mike Harrison: both
• 38:10
  Mike Harrison: experiences,
• 38:11
  Mike Harrison: to
• 38:11
  Mike Harrison: make
• 38:11
  Mike Harrison: sure
• 38:12
  Mike Harrison: that
• 38:12
  Mike Harrison: you're,
• 38:12
  Mike Harrison: you're
• 38:12
  Mike Harrison: hitting
• 38:12
  Mike Harrison: your
• 38:13
  Mike Harrison: multigenerational
• 38:13
  Mike Harrison: needs.
• 38:14
  Mike Harrison: So
• 38:15
  Mike Harrison: we're
• 38:15
  Mike Harrison: passionate
• 38:15
  Mike Harrison: about
• 38:16
  Mike Harrison: technology,
• 38:16
  Mike Harrison: you
• 38:17
  Mike Harrison: know,
• 38:17
  Mike Harrison: insider
• 38:17
  Mike Harrison: perks
• 38:18
  Mike Harrison: as
• 38:18
  Mike Harrison: one
• 38:18
  Mike Harrison: of
• 38:18
  Mike Harrison: our
• 38:19
  Mike Harrison: partners
• 38:19
  Mike Harrison: and,
• 38:19
  Mike Harrison: they're
• 38:19
  Mike Harrison: ruling
• 38:20
  Mike Harrison: out
• 38:20
  Mike Harrison: camp
• 38:20
  Mike Harrison: vantage,
• 38:21
  Mike Harrison: which
• 38:21
  Mike Harrison: is
• 38:21
  Mike Harrison: going
• 38:21
  Mike Harrison: to
• 38:21
  Mike Harrison: be
• 38:21
  Mike Harrison: really,
• 38:22
  Mike Harrison: I
• 38:22
  Mike Harrison: think,
• 38:22
  Mike Harrison: game
• 38:23
  Mike Harrison: changing
• 38:23
  Mike Harrison: for
• 38:23
  Mike Harrison: the
• 38:23
  Mike Harrison: industry.
• 38:24
  Mike Harrison: Camp
• 38:24
  Mike Harrison: spots
• 38:25
  Mike Harrison: rolling
• 38:26
  Mike Harrison: out
• 38:26
  Mike Harrison: their
• 38:26
  Mike Harrison: revenue
• 38:26
  Mike Harrison: management
• 38:27
  Mike Harrison: platform,
• 38:28
  Mike Harrison: so
• 38:28
  Mike Harrison: I
• 38:28
  Mike Harrison: think
• 38:28
  Mike Harrison: the
• 38:28
  Mike Harrison: industry
• 38:29
  Mike Harrison: absolutely
• 38:29
  Mike Harrison: has
• 38:29
  Mike Harrison: to
• 38:30
  Mike Harrison: evolve,
• 38:30
  Mike Harrison: traditionally
• 38:31
  Mike Harrison: it's
• 38:31
  Mike Harrison: been
• 38:31
  Mike Harrison: lagging
• 38:32
  Mike Harrison: the
• 38:32
  Mike Harrison: hospitality
• 38:33
  Mike Harrison: industry,
• 38:34
  Mike Harrison: but
• 38:34
  Mike Harrison: you
• 38:34
  Mike Harrison: know,
• 38:34
  Mike Harrison: things
• 38:35
  Mike Harrison: like
• 38:35
  Mike Harrison: revenue
• 38:35
  Mike Harrison: management
• 38:35
  Mike Harrison: will
• 38:35
  Mike Harrison: catch
• 38:36
  Mike Harrison: up.
• 38:36
  Mike Harrison: However,
• 38:37
  Mike Harrison: things
• 38:37
  Mike Harrison: like
• 38:37
  Mike Harrison: Camp
• 38:37
  Mike Harrison: Vantage
• 38:38
  Mike Harrison: are
• 38:38
  Mike Harrison: going
• 38:38
  Mike Harrison: to
• 38:38
  Mike Harrison: lead
• 38:38
  Mike Harrison: the
• 38:39
  Mike Harrison: hospitality
• 38:39
  Mike Harrison: industry
• 38:40
  Mike Harrison: that,
• 38:40
  Mike Harrison: hotels
• 38:40
  Mike Harrison: aren't
• 38:41
  Mike Harrison: really
• 38:41
  Mike Harrison: doing
• 38:41
  Mike Harrison: yet.
• 38:42
  Mike Harrison: So
• 38:42
  Mike Harrison: I
• 38:42
  Mike Harrison: think
• 38:42
  Mike Harrison: there's
• 38:43
  Mike Harrison: an
• 38:43
  Mike Harrison: opportunity
• 38:44
  Mike Harrison: to
• 38:44
  Mike Harrison: do
• 38:44
  Mike Harrison: both.
• 38:45
  Mike Harrison: Utilize
• 38:45
  Mike Harrison: and
• 38:45
  Mike Harrison: leverage
• 38:46
  Mike Harrison: and
• 38:46
  Mike Harrison: enhance
• 38:46
  Mike Harrison: technology
• 38:47
  Mike Harrison: for
• 38:47
  Mike Harrison: the
• 38:47
  Mike Harrison: properties
• 38:48
  Mike Harrison: for
• 38:48
  Mike Harrison: the
• 38:48
  Mike Harrison: guests
• 38:49
  Mike Harrison: and
• 38:49
  Mike Harrison: for
• 38:49
  Mike Harrison: the
• 38:49
  Mike Harrison: associates
• 38:50
  Mike Harrison: while
• 38:50
  Mike Harrison: still
• 38:51
  Mike Harrison: delivering
• 38:51
  Mike Harrison: an
• 38:51
  Mike Harrison: outstanding,
• 38:52
  Mike Harrison: customer
• 38:52
  Mike Harrison: experience,
• 38:54
  Brian Searl: Jeff,
• 38:54
  Brian Searl: how
• 38:54
  Brian Searl: do
• 38:54
  Brian Searl: you
• 38:54
  Brian Searl: think
• 38:54
  Brian Searl: about
• 38:55
  Brian Searl: this
• 38:55
  Brian Searl: at
• 38:55
  Brian Searl: camp
• 38:56
  Brian Searl: strategy?
• 38:56
  Brian Searl: Because
• 38:57
  Brian Searl: I
• 38:57
  Brian Searl: know
• 38:57
  Brian Searl: that
• 38:57
  Brian Searl: there's
• 38:58
  Brian Searl: a
• 38:58
  Brian Searl: lot
• 38:58
  Brian Searl: of
• 38:59
  Brian Searl: things
• 38:59
  Brian Searl: that
• 38:59
  Brian Searl: you've
• 38:59
  Brian Searl: learned
• 39:00
  Brian Searl: over
• 39:00
  Brian Searl: the
• 39:00
  Brian Searl: years
• 39:00
  Brian Searl: that
• 39:01
  Brian Searl: still
• 39:01
  Brian Searl: hold
• 39:01
  Brian Searl: true
• 39:01
  Brian Searl: today
• 39:02
  Brian Searl: that
• 39:02
  Brian Searl: should
• 39:02
  Brian Searl: still
• 39:02
  Brian Searl: be
• 39:03
  Brian Searl: practiced
• 39:04
  Brian Searl: and
• 39:04
  Brian Searl: kind
• 39:04
  Brian Searl: of
• 39:04
  Brian Searl: reverse
• 39:05
  Brian Searl: balanced
• 39:05
  Brian Searl: with
• 39:05
  Brian Searl: technology,
• 39:06
  Brian Searl: right?
• 39:06
  Brian Searl: So
• 39:06
  Brian Searl: how
• 39:06
  Brian Searl: do
• 39:06
  Brian Searl: you
• 39:06
  Brian Searl: approach
• 39:07
  Brian Searl: that
• 39:07
  Brian Searl: with
• 39:07
  Brian Searl: your
• 39:07
  Brian Searl: consulting?
• 39:08
  Jeff Hoffman: Technology
• 39:09
  Jeff Hoffman: has
• 39:09
  Jeff Hoffman: made
• 39:10
  Jeff Hoffman: the
• 39:10
  Jeff Hoffman: industry
• 39:12
  Jeff Hoffman: more
• 39:13
  Jeff Hoffman: secure.
• 39:14
  Jeff Hoffman: Interactive
• 39:15
  Jeff Hoffman: and
• 39:16
  Jeff Hoffman: allows
• 39:16
  Jeff Hoffman: us
• 39:17
  Jeff Hoffman: to
• 39:17
  Jeff Hoffman: get
• 39:17
  Jeff Hoffman: information
• 39:18
  Jeff Hoffman: quicker,
• 39:19
  Jeff Hoffman: allows
• 39:19
  Jeff Hoffman: us
• 39:19
  Jeff Hoffman: to
• 39:20
  Jeff Hoffman: do
• 39:20
  Jeff Hoffman: online
• 39:20
  Jeff Hoffman: reservations.
• 39:22
  Jeff Hoffman: It
• 39:22
  Jeff Hoffman: frees
• 39:23
  Jeff Hoffman: up
• 39:23
  Jeff Hoffman: some
• 39:23
  Jeff Hoffman: time,
• 39:24
  Jeff Hoffman: but
• 39:25
  Jeff Hoffman: what
• 39:25
  Jeff Hoffman: I
• 39:25
  Jeff Hoffman: want
• 39:26
  Jeff Hoffman: to
• 39:26
  Jeff Hoffman: see
• 39:26
  Jeff Hoffman: is,
• 39:26
  Jeff Hoffman: once
• 39:27
  Jeff Hoffman: we're
• 39:27
  Jeff Hoffman: freeing
• 39:27
  Jeff Hoffman: up
• 39:27
  Jeff Hoffman: that
• 39:28
  Jeff Hoffman: time,
• 39:28
  Jeff Hoffman: I
• 39:28
  Jeff Hoffman: want
• 39:28
  Jeff Hoffman: to
• 39:29
  Jeff Hoffman: see
• 39:29
  Jeff Hoffman: our
• 39:29
  Jeff Hoffman: staffs
• 39:31
  Jeff Hoffman: have
• 39:31
  Jeff Hoffman: more
• 39:31
  Jeff Hoffman: time
• 39:31
  Jeff Hoffman: to
• 39:32
  Jeff Hoffman: interact
• 39:32
  Jeff Hoffman: with
• 39:34
  Jeff Hoffman: The
• 39:34
  Jeff Hoffman: people
• 39:34
  Jeff Hoffman: that
• 39:35
  Jeff Hoffman: are
• 39:35
  Jeff Hoffman: coming
• 39:35
  Jeff Hoffman: to
• 39:35
  Jeff Hoffman: the
• 39:35
  Jeff Hoffman: sites
• 39:36
  Jeff Hoffman: so
• 39:37
  Jeff Hoffman: that
• 39:37
  Jeff Hoffman: they're
• 39:37
  Jeff Hoffman: not
• 39:38
  Jeff Hoffman: outwardly
• 39:39
  Jeff Hoffman: stressed
• 39:39
  Jeff Hoffman: when
• 39:39
  Jeff Hoffman: people
• 39:40
  Jeff Hoffman: show
• 39:40
  Jeff Hoffman: up.
• 39:41
  Jeff Hoffman: We're
• 39:42
  Jeff Hoffman: doing,
• 39:44
  Jeff Hoffman: our
• 39:44
  Jeff Hoffman: check
• 39:44
  Jeff Hoffman: ins
• 39:45
  Jeff Hoffman: are
• 39:45
  Jeff Hoffman: all
• 39:45
  Jeff Hoffman: on
• 39:45
  Jeff Hoffman: tablet.
• 39:46
  Jeff Hoffman: When
• 39:47
  Jeff Hoffman: the
• 39:47
  Jeff Hoffman: guest
• 39:47
  Jeff Hoffman: arrives,
• 39:48
  Jeff Hoffman: as
• 39:48
  Jeff Hoffman: long
• 39:48
  Jeff Hoffman: as
• 39:48
  Jeff Hoffman: they've
• 39:49
  Jeff Hoffman: had
• 39:49
  Jeff Hoffman: the
• 39:49
  Jeff Hoffman: reservation,
• 39:50
  Jeff Hoffman: they
• 39:51
  Jeff Hoffman: don't
• 39:51
  Jeff Hoffman: even
• 39:51
  Jeff Hoffman: go
• 39:51
  Jeff Hoffman: into
• 39:51
  Jeff Hoffman: the
• 39:52
  Jeff Hoffman: office.
• 39:53
  Jeff Hoffman: We
• 39:53
  Jeff Hoffman: want
• 39:53
  Jeff Hoffman: them
• 39:53
  Jeff Hoffman: to
• 39:53
  Jeff Hoffman: go
• 39:54
  Jeff Hoffman: directly
• 39:54
  Jeff Hoffman: to
• 39:54
  Jeff Hoffman: the
• 39:54
  Jeff Hoffman: site.
• 39:56
  Jeff Hoffman: The
• 39:56
  Jeff Hoffman: person
• 39:56
  Jeff Hoffman: checking
• 39:57
  Jeff Hoffman: them
• 39:57
  Jeff Hoffman: into
• 39:57
  Jeff Hoffman: the
• 39:57
  Jeff Hoffman: site
• 39:58
  Jeff Hoffman: checks
• 39:58
  Jeff Hoffman: the
• 39:58
  Jeff Hoffman: whole
• 39:58
  Jeff Hoffman: site,
• 39:59
  Jeff Hoffman: talks
• 39:59
  Jeff Hoffman: with
• 40:00
  Jeff Hoffman: the
• 40:00
  Jeff Hoffman: guest
• 40:00
  Jeff Hoffman: to
• 40:00
  Jeff Hoffman: make
• 40:00
  Jeff Hoffman: sure
• 40:01
  Jeff Hoffman: that
• 40:01
  Jeff Hoffman: they're
• 40:01
  Jeff Hoffman: happy,
• 40:03
  Jeff Hoffman: and
• 40:03
  Jeff Hoffman: then
• 40:03
  Jeff Hoffman: they
• 40:03
  Jeff Hoffman: book
• 40:04
  Jeff Hoffman: them.
• 40:05
  Jeff Hoffman: We're
• 40:07
  Jeff Hoffman: I
• 40:07
  Jeff Hoffman: know
• 40:07
  Jeff Hoffman: that
• 40:07
  Jeff Hoffman: we
• 40:07
  Jeff Hoffman: don't
• 40:08
  Jeff Hoffman: get
• 40:08
  Jeff Hoffman: the,
• 40:09
  Jeff Hoffman: by
• 40:09
  Jeff Hoffman: doing
• 40:09
  Jeff Hoffman: that
• 40:09
  Jeff Hoffman: we
• 40:10
  Jeff Hoffman: may
• 40:10
  Jeff Hoffman: lose
• 40:11
  Jeff Hoffman: some
• 40:12
  Jeff Hoffman: store
• 40:12
  Jeff Hoffman: sales,
• 40:14
  Jeff Hoffman: but
• 40:15
  Jeff Hoffman: I
• 40:15
  Jeff Hoffman: think
• 40:15
  Jeff Hoffman: getting
• 40:15
  Jeff Hoffman: rid
• 40:16
  Jeff Hoffman: of
• 40:16
  Jeff Hoffman: the
• 40:16
  Jeff Hoffman: stress
• 40:18
  Jeff Hoffman: for
• 40:18
  Jeff Hoffman: our
• 40:18
  Jeff Hoffman: campers
• 40:19
  Jeff Hoffman: checking
• 40:19
  Jeff Hoffman: in
• 40:19
  Jeff Hoffman: and
• 40:20
  Jeff Hoffman: getting
• 40:20
  Jeff Hoffman: their
• 40:20
  Jeff Hoffman: site
• 40:20
  Jeff Hoffman: and
• 40:20
  Jeff Hoffman: just
• 40:21
  Jeff Hoffman: getting
• 40:21
  Jeff Hoffman: them
• 40:21
  Jeff Hoffman: set
• 40:21
  Jeff Hoffman: up.
• 40:23
  Jeff Hoffman: I
• 40:23
  Jeff Hoffman: think
• 40:23
  Jeff Hoffman: eventually
• 40:24
  Jeff Hoffman: it's
• 40:24
  Jeff Hoffman: going
• 40:24
  Jeff Hoffman: to
• 40:24
  Jeff Hoffman: pay
• 40:24
  Jeff Hoffman: off
• 40:24
  Jeff Hoffman: because
• 40:25
  Jeff Hoffman: then
• 40:25
  Jeff Hoffman: they
• 40:25
  Jeff Hoffman: will
• 40:26
  Jeff Hoffman: relax,
• 40:26
  Jeff Hoffman: come
• 40:26
  Jeff Hoffman: up
• 40:27
  Jeff Hoffman: to
• 40:27
  Jeff Hoffman: the
• 40:27
  Jeff Hoffman: store
• 40:27
  Jeff Hoffman: and
• 40:27
  Jeff Hoffman: probably
• 40:28
  Jeff Hoffman: buy
• 40:28
  Jeff Hoffman: more
• 40:28
  Jeff Hoffman: because
• 40:29
  Jeff Hoffman: the
• 40:29
  Jeff Hoffman: kids
• 40:29
  Jeff Hoffman: aren't
• 40:29
  Jeff Hoffman: screaming.
• 40:31
  Brian Searl: Yeah,
• 40:31
  Brian Searl: there's
• 40:31
  Brian Searl: more
• 40:31
  Brian Searl: time
• 40:32
  Brian Searl: for
• 40:32
  Brian Searl: you
• 40:32
  Brian Searl: to
• 40:32
  Brian Searl: get
• 40:32
  Brian Searl: in
• 40:32
  Brian Searl: the
• 40:32
  Brian Searl: Yogi
• 40:33
  Brian Searl: suit,
• 40:33
  Brian Searl: Jeff.
• 40:34
  Jeff Hoffman: Walk
• 40:35
  Brian Searl: around
• 40:35
  Brian Searl: and
• 40:35
  Brian Searl: sell
• 40:35
  Brian Searl: some
• 40:35
  Brian Searl: store
• 40:36
  Brian Searl: gear
• 40:36
  Brian Searl: and
• 40:36
  Brian Searl: merchandise.
• 40:36
  Brian Searl: Yeah,
• 40:36
  Jeff Hoffman: you
• 40:37
  Jeff Hoffman: do
• 40:37
  Jeff Hoffman: realize
• 40:38
  Jeff Hoffman: that's
• 40:38
  Jeff Hoffman: why
• 40:38
  Jeff Hoffman: I
• 40:38
  Jeff Hoffman: always
• 40:39
  Jeff Hoffman: owned
• 40:39
  Jeff Hoffman: KOAs
• 40:40
  Jeff Hoffman: to
• 40:40
  Jeff Hoffman: begin
• 40:40
  Jeff Hoffman: with
• 40:41
  Jeff Hoffman: because
• 40:41
  Jeff Hoffman: I
• 40:41
  Jeff Hoffman: knew
• 40:41
  Jeff Hoffman: who
• 40:42
  Jeff Hoffman: would
• 40:42
  Jeff Hoffman: be
• 40:42
  Jeff Hoffman: in
• 40:42
  Jeff Hoffman: the
• 40:42
  Jeff Hoffman: bear
• 40:42
  Jeff Hoffman: suit
• 40:43
  Jeff Hoffman: if
• 40:43
  Jeff Hoffman: I
• 40:44
  Jeff Hoffman: owned
• 40:44
  Jeff Hoffman: a
• 40:44
  Jeff Hoffman: Jellystone.
• 40:45
  Jeff Hoffman: Me.
• 40:45
  Jeff Hoffman: It
• 40:46
  Jeff Hoffman: was
• 40:46
  Jeff Hoffman: me.
• 40:47
  Jeff Hoffman: Yep.
• 40:48
  Jeff Hoffman: I
• 40:48
  Jeff Hoffman: know.
• 40:49
  Jeff Hoffman: And
• 40:49
  Jeff Hoffman: now
• 40:49
  Jeff Hoffman: I
• 40:50
  Jeff Hoffman: have
• 40:50
  Jeff Hoffman: a
• 40:50
  Jeff Hoffman: Jellystone,
• 40:51
  Jeff Hoffman: but
• 40:51
  Jeff Hoffman: it's
• 40:52
  Jeff Hoffman: four
• 40:52
  Jeff Hoffman: hours
• 40:52
  Jeff Hoffman: away,
• 40:53
  Jeff Hoffman: so
• 40:53
  Jeff Hoffman: I
• 40:53
  Jeff Hoffman: don't
• 40:53
  Jeff Hoffman: have
• 40:53
  Jeff Hoffman: to
• 40:53
  Jeff Hoffman: get
• 40:53
  Jeff Hoffman: in
• 40:54
  Jeff Hoffman: the
• 40:54
  Jeff Hoffman: bear
• 40:54
  Jeff Hoffman: suit
• 40:55
  Jeff Hoffman: yet.
• 40:56
  Brian Searl: But
• 40:57
  Brian Searl: I'm
• 40:57
  Brian Searl: curious,
• 40:57
  Brian Searl: like
• 40:58
  Brian Searl: when
• 40:58
  Brian Searl: you
• 40:58
  Brian Searl: go,
• 40:58
  Brian Searl: when
• 40:58
  Brian Searl: you
• 40:59
  Brian Searl: do
• 40:59
  Brian Searl: your
• 40:59
  Brian Searl: consulting
• 40:59
  Brian Searl: for
• 41:00
  Brian Searl: your
• 41:00
  Brian Searl: different
• 41:00
  Brian Searl: clients,
• 41:00
  Brian Searl: Jeff,
• 41:01
  Brian Searl: like
• 41:01
  Brian Searl: somebody
• 41:01
  Brian Searl: comes
• 41:01
  Brian Searl: to
• 41:01
  Brian Searl: you
• 41:02
  Brian Searl: and
• 41:02
  Brian Searl: says,
• 41:02
  Brian Searl: either
• 41:03
  Brian Searl: I'm
• 41:03
  Brian Searl: developing
• 41:03
  Brian Searl: a
• 41:03
  Brian Searl: resort
• 41:04
  Brian Searl: or
• 41:04
  Brian Searl: I'm
• 41:04
  Brian Searl: rebranding.
• 41:05
  Brian Searl: I
• 41:05
  Brian Searl: just
• 41:05
  Brian Searl: bought
• 41:05
  Brian Searl: this
• 41:05
  Brian Searl: for
• 41:05
  Brian Searl: the
• 41:06
  Brian Searl: first
• 41:06
  Brian Searl: time
• 41:07
  Brian Searl: and
• 41:07
  Brian Searl: they
• 41:07
  Brian Searl: don't
• 41:07
  Brian Searl: know
• 41:07
  Brian Searl: what
• 41:07
  Brian Searl: to
• 41:07
  Brian Searl: do.
• 41:08
  Brian Searl: What
• 41:08
  Brian Searl: strategy
• 41:08
  Brian Searl: do
• 41:08
  Brian Searl: they
• 41:09
  Brian Searl: take?
• 41:09
  Brian Searl: What
• 41:09
  Brian Searl: technologies
• 41:10
  Brian Searl: do
• 41:10
  Brian Searl: they
• 41:10
  Brian Searl: adopt
• 41:10
  Brian Searl: or
• 41:10
  Brian Searl: not
• 41:11
  Brian Searl: adopt?
• 41:11
  Brian Searl: What
• 41:12
  Brian Searl: old
• 41:12
  Brian Searl: school?
• 41:13
  Brian Searl: Practices.
• 41:13
  Brian Searl: Do
• 41:13
  Brian Searl: they
• 41:13
  Brian Searl: keep
• 41:14
  Brian Searl: around
• 41:14
  Brian Searl: because
• 41:14
  Brian Searl: those
• 41:15
  Brian Searl: are
• 41:15
  Brian Searl: tried
• 41:15
  Brian Searl: and
• 41:15
  Brian Searl: tested
• 41:15
  Brian Searl: and
• 41:16
  Brian Searl: proven?
• 41:17
  Brian Searl: How
• 41:17
  Brian Searl: do
• 41:17
  Brian Searl: you
• 41:17
  Brian Searl: approach
• 41:17
  Brian Searl: that?
• 41:18
  Brian Searl: Like,
• 41:18
  Brian Searl: obviously
• 41:18
  Brian Searl: it's
• 41:18
  Brian Searl: different
• 41:19
  Brian Searl: client
• 41:19
  Brian Searl: to
• 41:19
  Brian Searl: client,
• 41:19
  Brian Searl: right?
• 41:19
  Brian Searl: But
• 41:19
  Brian Searl: just
• 41:20
  Brian Searl: a
• 41:20
  Brian Searl: blanket
• 41:20
  Brian Searl: kind
• 41:20
  Brian Searl: of
• 41:21
  Brian Searl: guide.
• 41:22
  Jeff Hoffman: Yeah.
• 41:22
  Jeff Hoffman: A
• 41:22
  Jeff Hoffman: lot
• 41:23
  Jeff Hoffman: of
• 41:23
  Jeff Hoffman: it
• 41:23
  Jeff Hoffman: depends
• 41:23
  Jeff Hoffman: on
• 41:24
  Jeff Hoffman: type
• 41:24
  Jeff Hoffman: of
• 41:24
  Jeff Hoffman: campground,
• 41:25
  Jeff Hoffman: whether
• 41:26
  Jeff Hoffman: they're
• 41:26
  Jeff Hoffman: all
• 41:26
  Jeff Hoffman: seasonal,
• 41:27
  Jeff Hoffman: if
• 41:27
  Jeff Hoffman: they're
• 41:28
  Jeff Hoffman: all
• 41:28
  Jeff Hoffman: transient
• 41:29
  Jeff Hoffman: or
• 41:29
  Jeff Hoffman: if
• 41:29
  Jeff Hoffman: they're
• 41:29
  Jeff Hoffman: a
• 41:29
  Jeff Hoffman: mixed.
• 41:30
  Jeff Hoffman: We're
• 41:31
  Jeff Hoffman: also
• 41:31
  Jeff Hoffman: looking
• 41:31
  Jeff Hoffman: at
• 41:32
  Jeff Hoffman: different,
• 41:33
  Jeff Hoffman: as
• 41:33
  Jeff Hoffman: you
• 41:34
  Jeff Hoffman: know,
• 41:34
  Jeff Hoffman: there's
• 41:34
  Jeff Hoffman: so
• 41:34
  Jeff Hoffman: many
• 41:35
  Jeff Hoffman: PMS
• 41:35
  Jeff Hoffman: systems
• 41:36
  Jeff Hoffman: out
• 41:36
  Jeff Hoffman: there,
• 41:36
  Jeff Hoffman: each
• 41:36
  Jeff Hoffman: one
• 41:38
  Jeff Hoffman: kind
• 41:38
  Jeff Hoffman: of
• 41:38
  Jeff Hoffman: satisfies
• 41:39
  Jeff Hoffman: a
• 41:39
  Jeff Hoffman: niche
• 41:39
  Jeff Hoffman: in
• 41:40
  Jeff Hoffman: the
• 41:40
  Jeff Hoffman: industry.
• 41:41
  Jeff Hoffman: So
• 41:41
  Jeff Hoffman: we'd
• 41:42
  Jeff Hoffman: be
• 41:42
  Jeff Hoffman: looking
• 41:42
  Jeff Hoffman: at
• 41:43
  Jeff Hoffman: different
• 41:44
  Jeff Hoffman: PMS
• 41:44
  Jeff Hoffman: systems
• 41:46
  Jeff Hoffman: and
• 41:46
  Jeff Hoffman: what
• 41:46
  Jeff Hoffman: are
• 41:46
  Jeff Hoffman: they
• 41:46
  Jeff Hoffman: going
• 41:46
  Jeff Hoffman: to
• 41:46
  Jeff Hoffman: do
• 41:47
  Jeff Hoffman: for
• 41:47
  Jeff Hoffman: the
• 41:47
  Jeff Hoffman: people.
• 41:49
  Jeff Hoffman: The
• 41:49
  Jeff Hoffman: old
• 41:49
  Jeff Hoffman: school
• 41:49
  Jeff Hoffman: part
• 41:50
  Jeff Hoffman: of
• 41:50
  Jeff Hoffman: that
• 41:50
  Jeff Hoffman: is
• 41:52
  Jeff Hoffman: your
• 41:52
  Jeff Hoffman: facilities,
• 41:54
  Jeff Hoffman: AI
• 41:54
  Jeff Hoffman: can't
• 41:55
  Jeff Hoffman: do
• 41:55
  Jeff Hoffman: those.
• 41:56
  Jeff Hoffman: You're
• 41:56
  Jeff Hoffman: still
• 41:56
  Jeff Hoffman: gonna
• 41:56
  Jeff Hoffman: have
• 41:57
  Jeff Hoffman: to
• 41:57
  Jeff Hoffman: keep
• 41:57
  Jeff Hoffman: your
• 41:57
  Jeff Hoffman: facilities
• 41:58
  Jeff Hoffman: up,
• 41:58
  Jeff Hoffman: you're
• 41:58
  Jeff Hoffman: still
• 41:58
  Jeff Hoffman: gonna
• 41:58
  Jeff Hoffman: have
• 41:59
  Jeff Hoffman: to
• 41:59
  Jeff Hoffman: keep
• 41:59
  Jeff Hoffman: your
• 41:59
  Jeff Hoffman: grounds
• 41:59
  Jeff Hoffman: up,
• 42:01
  Jeff Hoffman: and
• 42:02
  Jeff Hoffman: you
• 42:02
  Jeff Hoffman: can't
• 42:03
  Jeff Hoffman: change
• 42:03
  Jeff Hoffman: your
• 42:03
  Jeff Hoffman: employees.
• 42:04
  Jeff Hoffman: So
• 42:04
  Jeff Hoffman: we,
• 42:05
  Jeff Hoffman: we
• 42:05
  Jeff Hoffman: definitely
• 42:06
  Jeff Hoffman: are
• 42:07
  Jeff Hoffman: in
• 42:07
  Jeff Hoffman: there
• 42:07
  Jeff Hoffman: preaching
• 42:08
  Jeff Hoffman: about
• 42:09
  Jeff Hoffman: guest
• 42:09
  Jeff Hoffman: satisfaction
• 42:11
  Jeff Hoffman: loyalty
• 42:12
  Jeff Hoffman: to
• 42:12
  Jeff Hoffman: the
• 42:12
  Jeff Hoffman: guest.
• 42:13
  Jeff Hoffman: I
• 42:14
  Jeff Hoffman: try
• 42:14
  Jeff Hoffman: to
• 42:14
  Jeff Hoffman: tell,
• 42:16
  Jeff Hoffman: when
• 42:16
  Jeff Hoffman: I
• 42:16
  Jeff Hoffman: own
• 42:16
  Jeff Hoffman: businesses,
• 42:17
  Jeff Hoffman: I
• 42:17
  Jeff Hoffman: tell
• 42:17
  Jeff Hoffman: people,
• 42:17
  Jeff Hoffman: I
• 42:17
  Jeff Hoffman: don't
• 42:18
  Jeff Hoffman: have
• 42:18
  Jeff Hoffman: any
• 42:18
  Jeff Hoffman: money.
• 42:18
  Jeff Hoffman: If
• 42:18
  Jeff Hoffman: people
• 42:19
  Jeff Hoffman: do
• 42:19
  Jeff Hoffman: not
• 42:19
  Jeff Hoffman: show
• 42:20
  Jeff Hoffman: up
• 42:21
  Jeff Hoffman: through
• 42:21
  Jeff Hoffman: that
• 42:21
  Jeff Hoffman: gate
• 42:22
  Jeff Hoffman: and
• 42:22
  Jeff Hoffman: pay
• 42:23
  Jeff Hoffman: us,
• 42:24
  Jeff Hoffman: none
• 42:24
  Jeff Hoffman: of
• 42:24
  Jeff Hoffman: us
• 42:24
  Jeff Hoffman: are
• 42:24
  Jeff Hoffman: getting
• 42:25
  Jeff Hoffman: paid.
• 42:26
  Jeff Hoffman: So,
• 42:26
  Jeff Hoffman: your
• 42:27
  Jeff Hoffman: loyalty
• 42:27
  Jeff Hoffman: is
• 42:27
  Jeff Hoffman: not
• 42:28
  Jeff Hoffman: to
• 42:28
  Jeff Hoffman: me,
• 42:28
  Jeff Hoffman: it's
• 42:28
  Jeff Hoffman: to
• 42:29
  Jeff Hoffman: the
• 42:29
  Jeff Hoffman: guest.
• 42:31
  Jeff Hoffman: And
• 42:31
  Jeff Hoffman: that's
• 42:32
  Jeff Hoffman: kind
• 42:32
  Jeff Hoffman: of
• 42:32
  Jeff Hoffman: what
• 42:33
  Jeff Hoffman: we
• 42:33
  Jeff Hoffman: try
• 42:33
  Jeff Hoffman: to
• 42:34
  Jeff Hoffman: make
• 42:34
  Jeff Hoffman: our
• 42:36
  Jeff Hoffman: clients
• 42:37
  Jeff Hoffman: understand.
• 42:37
  Jeff Hoffman: The
• 42:38
  Jeff Hoffman: main
• 42:38
  Jeff Hoffman: thing
• 42:39
  Jeff Hoffman: that
• 42:39
  Jeff Hoffman: they're
• 42:39
  Jeff Hoffman: selling,
• 42:39
  Jeff Hoffman: their
• 42:40
  Jeff Hoffman: product,
• 42:41
  Jeff Hoffman: is
• 42:42
  Jeff Hoffman: their
• 42:42
  Jeff Hoffman: campground
• 42:43
  Jeff Hoffman: site.
• 42:43
  Jeff Hoffman: Everything
• 42:44
  Jeff Hoffman: runs
• 42:44
  Jeff Hoffman: off
• 42:44
  Jeff Hoffman: of
• 42:45
  Jeff Hoffman: booking
• 42:45
  Jeff Hoffman: that
• 42:46
  Jeff Hoffman: site.
• 42:46
  Jeff Hoffman: All
• 42:46
  Jeff Hoffman: the
• 42:47
  Jeff Hoffman: amenities,
• 42:47
  Jeff Hoffman: all
• 42:47
  Jeff Hoffman: the
• 42:47
  Jeff Hoffman: activities,
• 42:48
  Jeff Hoffman: everything
• 42:49
  Jeff Hoffman: else.
• 42:50
  Jeff Hoffman: The
• 42:50
  Jeff Hoffman: main
• 42:50
  Jeff Hoffman: ingredient
• 42:51
  Jeff Hoffman: of
• 42:51
  Jeff Hoffman: a
• 42:51
  Jeff Hoffman: campground
• 42:52
  Jeff Hoffman: is
• 42:53
  Jeff Hoffman: Getting
• 42:54
  Jeff Hoffman: that
• 42:54
  Jeff Hoffman: site
• 42:54
  Jeff Hoffman: occupied
• 42:55
  Jeff Hoffman: and
• 42:56
  Jeff Hoffman: everything
• 42:57
  Jeff Hoffman: else
• 42:57
  Jeff Hoffman: flows
• 42:58
  Jeff Hoffman: from
• 42:58
  Jeff Hoffman: that.
• 42:59
  Jeff Hoffman: And
• 43:00
  Jeff Hoffman: you
• 43:00
  Jeff Hoffman: get
• 43:00
  Jeff Hoffman: that
• 43:00
  Jeff Hoffman: site
• 43:01
  Jeff Hoffman: occupied
• 43:02
  Jeff Hoffman: by
• 43:02
  Jeff Hoffman: attending
• 43:03
  Jeff Hoffman: to
• 43:03
  Jeff Hoffman: that
• 43:04
  Jeff Hoffman: guest
• 43:04
  Jeff Hoffman: when,
• 43:05
  Jeff Hoffman: it
• 43:05
  Jeff Hoffman: starts
• 43:05
  Jeff Hoffman: from
• 43:06
  Jeff Hoffman: your
• 43:06
  Jeff Hoffman: webpage
• 43:06
  Jeff Hoffman: or
• 43:06
  Jeff Hoffman: to
• 43:07
  Jeff Hoffman: the
• 43:07
  Jeff Hoffman: phone
• 43:07
  Jeff Hoffman: call.
• 43:07
  Jeff Hoffman: That's
• 43:08
  Jeff Hoffman: the
• 43:08
  Jeff Hoffman: first
• 43:09
  Jeff Hoffman: point
• 43:10
  Jeff Hoffman: where
• 43:10
  Jeff Hoffman: people
• 43:10
  Jeff Hoffman: hit
• 43:10
  Jeff Hoffman: you.
• 43:11
  Jeff Hoffman: And
• 43:12
  Jeff Hoffman: that's
• 43:12
  Jeff Hoffman: old
• 43:12
  Jeff Hoffman: school.
• 43:13
  Jeff Hoffman: Even
• 43:14
  Jeff Hoffman: if
• 43:14
  Jeff Hoffman: it's
• 43:14
  Jeff Hoffman: AI,
• 43:14
  Jeff Hoffman: Brian,
• 43:15
  Jeff Hoffman: it
• 43:15
  Jeff Hoffman: still
• 43:16
  Jeff Hoffman: has
• 43:16
  Jeff Hoffman: to,
• 43:16
  Jeff Hoffman: have
• 43:17
  Jeff Hoffman: a
• 43:17
  Jeff Hoffman: smile.
• 43:17
  Jeff Hoffman: It
• 43:17
  Jeff Hoffman: still
• 43:18
  Jeff Hoffman: has
• 43:18
  Jeff Hoffman: to
• 43:19
  Jeff Hoffman: be
• 43:19
  Jeff Hoffman: interactive
• 43:20
  Jeff Hoffman: and
• 43:21
  Jeff Hoffman: give
• 43:21
  Jeff Hoffman: the
• 43:21
  Jeff Hoffman: guest
• 43:21
  Jeff Hoffman: the
• 43:21
  Jeff Hoffman: information
• 43:22
  Jeff Hoffman: they're
• 43:22
  Jeff Hoffman: looking
• 43:23
  Jeff Hoffman: for.
• 43:24
  Brian Searl: I
• 43:24
  Brian Searl: want
• 43:24
  Brian Searl: to
• 43:25
  Brian Searl: kind
• 43:25
  Brian Searl: of
• 43:25
  Brian Searl: bring
• 43:25
  Brian Searl: this
• 43:25
  Brian Searl: back
• 43:25
  Brian Searl: full
• 43:26
  Brian Searl: circle
• 43:26
  Brian Searl: and
• 43:26
  Brian Searl: ask
• 43:27
  Brian Searl: Kelly
• 43:27
  Brian Searl: and
• 43:27
  Brian Searl: Mike
• 43:28
  Brian Searl: and
• 43:28
  Brian Searl: obviously
• 43:28
  Brian Searl: Sandy
• 43:29
  Brian Searl: or
• 43:29
  Brian Searl: Eric
• 43:29
  Brian Searl: or
• 43:29
  Brian Searl: anybody
• 43:29
  Brian Searl: who
• 43:29
  Brian Searl: wants
• 43:30
  Brian Searl: to
• 43:30
  Brian Searl: chime
• 43:31
  Brian Searl: into
• 43:31
  Brian Searl: this.
• 43:31
  Brian Searl: But
• 43:32
  Brian Searl: let's
• 43:32
  Brian Searl: bring
• 43:32
  Brian Searl: this
• 43:32
  Brian Searl: back
• 43:32
  Brian Searl: to
• 43:32
  Brian Searl: team
• 43:32
  Brian Searl: building
• 43:33
  Brian Searl: because
• 43:33
  Brian Searl: we
• 43:33
  Brian Searl: talked
• 43:33
  Brian Searl: about
• 43:33
  Brian Searl: how
• 43:33
  Brian Searl: technology
• 43:34
  Brian Searl: enhances
• 43:34
  Brian Searl: the
• 43:34
  Brian Searl: guest
• 43:35
  Brian Searl: experience.
• 43:36
  Brian Searl: Let's
• 43:36
  Brian Searl: talk
• 43:36
  Brian Searl: about
• 43:36
  Brian Searl: how
• 43:36
  Brian Searl: technology
• 43:37
  Brian Searl: enhances
• 43:37
  Brian Searl: our
• 43:38
  Brian Searl: team
• 43:38
  Brian Searl: experience
• 43:39
  Brian Searl: because
• 43:39
  Brian Searl: that
• 43:39
  Brian Searl: is
• 43:39
  Brian Searl: full
• 43:40
  Brian Searl: circle.
• 43:40
  Brian Searl: It
• 43:40
  Brian Searl: goes
• 43:40
  Brian Searl: into
• 43:41
  Brian Searl: the
• 43:41
  Brian Searl: happiness
• 43:41
  Brian Searl: like
• 43:41
  Brian Searl: Sandy
• 43:42
  Brian Searl: was
• 43:42
  Brian Searl: talking
• 43:42
  Brian Searl: about.
• 43:43
  Brian Searl: Picking
• 43:43
  Brian Searl: the
• 43:43
  Brian Searl: role
• 43:43
  Brian Searl: that
• 43:43
  Brian Searl: you
• 43:43
  Brian Searl: want,
• 43:44
  Brian Searl: whether
• 43:44
  Brian Searl: you're
• 43:44
  Brian Searl: an
• 43:44
  Brian Searl: introvert,
• 43:44
  Brian Searl: extrovert,
• 43:45
  Brian Searl: guest
• 43:45
  Brian Searl: facing,
• 43:46
  Brian Searl: not
• 43:46
  Brian Searl: guest
• 43:46
  Brian Searl: facing.
• 43:47
  Brian Searl: Kelly,
• 43:47
  Brian Searl: do
• 43:47
  Brian Searl: you
• 43:48
  Brian Searl: have
• 43:48
  Brian Searl: some
• 43:48
  Brian Searl: examples,
• 43:48
  Brian Searl: maybe
• 43:49
  Brian Searl: at
• 43:49
  Brian Searl: Great
• 43:49
  Brian Searl: Escapes
• 43:49
  Brian Searl: and
• 43:49
  Brian Searl: then
• 43:49
  Brian Searl: Mike
• 43:50
  Brian Searl: at
• 43:50
  Brian Searl: CRR,
• 43:50
  Brian Searl: of
• 43:51
  Brian Searl: ways
• 43:51
  Brian Searl: that
• 43:52
  Brian Searl: door
• 43:53
  Brian Searl: locks,
• 43:53
  Brian Searl: technology,
• 43:54
  Brian Searl: PMS
• 43:54
  Brian Searl: systems,
• 43:55
  Brian Searl: Wi
• 43:55
  Brian Searl: Fi,
• 43:56
  Brian Searl: whatever
• 43:56
  Brian Searl: else,
• 43:57
  Brian Searl: has
• 43:58
  Brian Searl: indirectly
• 43:59
  Brian Searl: made
• 43:59
  Brian Searl: team
• 44:00
  Brian Searl: members
• 44:00
  Brian Searl: happier
• 44:01
  Brian Searl: with
• 44:01
  Brian Searl: their
• 44:01
  Brian Searl: roles?
• 44:03
  Kelly Jones: Sure.
• 44:04
  Kelly Jones: So
• 44:05
  Kelly Jones: I
• 44:05
  Kelly Jones: just
• 44:05
  Kelly Jones: want
• 44:05
  Kelly Jones: to
• 44:05
  Kelly Jones: say
• 44:06
  Kelly Jones: I
• 44:06
  Kelly Jones: was
• 44:06
  Kelly Jones: doing
• 44:06
  Kelly Jones: some
• 44:07
  Kelly Jones: research
• 44:07
  Kelly Jones: when
• 44:07
  Kelly Jones: I
• 44:07
  Kelly Jones: work
• 44:07
  Kelly Jones: for
• 44:08
  Kelly Jones: leisure
• 44:08
  Kelly Jones: systems.
• 44:08
  Kelly Jones: And
• 44:09
  Kelly Jones: in
• 44:09
  Kelly Jones: 1987,
• 44:11
  Kelly Jones: 1
• 44:11
  Kelly Jones: of
• 44:11
  Kelly Jones: the
• 44:11
  Kelly Jones: topics
• 44:12
  Kelly Jones: for
• 44:12
  Kelly Jones: symposium
• 44:13
  Kelly Jones: was,
• 44:14
  Kelly Jones: should
• 44:14
  Kelly Jones: you
• 44:14
  Kelly Jones: invest
• 44:15
  Kelly Jones: in
• 44:15
  Kelly Jones: a
• 44:15
  Kelly Jones: small
• 44:16
  Kelly Jones: business
• 44:16
  Kelly Jones: computer?
• 44:17
  Kelly Jones: So,
• 44:18
  Kelly Jones: to
• 44:18
  Kelly Jones: go
• 44:18
  Kelly Jones: from.
• 44:20
  Kelly Jones: Topic
• 44:21
  Kelly Jones: in
• 44:21
  Kelly Jones: 1987
• 44:22
  Kelly Jones: to
• 44:23
  Kelly Jones: where
• 44:23
  Kelly Jones: we
• 44:23
  Kelly Jones: are
• 44:23
  Kelly Jones: now,
• 44:23
  Kelly Jones: I
• 44:23
  Kelly Jones: think,
• 44:24
  Kelly Jones: is
• 44:24
  Kelly Jones: really
• 44:24
  Kelly Jones: interesting.
• 44:25
  Kelly Jones: I
• 44:26
  Kelly Jones: think
• 44:26
  Kelly Jones: overall
• 44:27
  Kelly Jones: people
• 44:28
  Kelly Jones: are
• 44:28
  Kelly Jones: still
• 44:28
  Kelly Jones: going
• 44:28
  Kelly Jones: to
• 44:28
  Kelly Jones: buy
• 44:28
  Kelly Jones: from
• 44:28
  Kelly Jones: people.
• 44:29
  Kelly Jones: So,
• 44:29
  Kelly Jones: like
• 44:30
  Kelly Jones: Jeff
• 44:30
  Kelly Jones: was
• 44:30
  Kelly Jones: saying
• 44:31
  Kelly Jones: you
• 44:31
  Kelly Jones: know,
• 44:31
  Kelly Jones: your
• 44:31
  Kelly Jones: employees
• 44:32
  Kelly Jones: and
• 44:32
  Kelly Jones: your
• 44:32
  Kelly Jones: campsites
• 44:33
  Kelly Jones: are
• 44:33
  Kelly Jones: all
• 44:33
  Kelly Jones: super
• 44:34
  Kelly Jones: important
• 44:34
  Kelly Jones: and.
• 44:35
  Kelly Jones: Old
• 44:36
  Kelly Jones: school.
• 44:36
  Kelly Jones: We
• 44:37
  Kelly Jones: still
• 44:37
  Kelly Jones: attend
• 44:37
  Kelly Jones: RV
• 44:38
  Kelly Jones: shows.
• 44:39
  Kelly Jones: We
• 44:39
  Kelly Jones: don't
• 44:39
  Kelly Jones: rely
• 44:39
  Kelly Jones: only
• 44:40
  Kelly Jones: on
• 44:40
  Kelly Jones: the
• 44:40
  Kelly Jones: website.
• 44:41
  Kelly Jones: We
• 44:41
  Kelly Jones: know
• 44:42
  Kelly Jones: that
• 44:42
  Kelly Jones: campers
• 44:42
  Kelly Jones: are
• 44:43
  Kelly Jones: more
• 44:43
  Kelly Jones: social.
• 44:44
  Kelly Jones: So
• 44:44
  Kelly Jones: even
• 44:45
  Kelly Jones: when
• 44:45
  Kelly Jones: we're
• 44:45
  Kelly Jones: leveraging
• 44:46
  Kelly Jones: technology
• 44:47
  Kelly Jones: we
• 44:48
  Kelly Jones: still
• 44:48
  Kelly Jones: have
• 44:48
  Kelly Jones: the
• 44:48
  Kelly Jones: personal
• 44:49
  Kelly Jones: components.
• 44:50
  Kelly Jones: We
• 44:50
  Kelly Jones: may
• 44:50
  Kelly Jones: be
• 44:50
  Kelly Jones: doing
• 44:51
  Kelly Jones: a
• 44:51
  Kelly Jones: scavenger
• 44:52
  Kelly Jones: hunt
• 44:52
  Kelly Jones: using
• 44:53
  Kelly Jones: campers
• 44:53
  Kelly Jones: apps.
• 44:54
  Kelly Jones: technological
• 44:55
  Kelly Jones: scavenger
• 44:56
  Kelly Jones: hunt,
• 44:56
  Kelly Jones: right?
• 44:57
  Kelly Jones: We
• 44:57
  Kelly Jones: still
• 44:58
  Kelly Jones: have
• 44:58
  Kelly Jones: the
• 44:58
  Kelly Jones: activity
• 44:58
  Kelly Jones: person
• 44:59
  Kelly Jones: out
• 44:59
  Kelly Jones: there
• 45:00
  Kelly Jones: doing,
• 45:01
  Kelly Jones: you
• 45:02
  Kelly Jones: know,
• 45:02
  Kelly Jones: the
• 45:02
  Kelly Jones: hype,
• 45:03
  Kelly Jones: if
• 45:03
  Kelly Jones: you
• 45:03
  Kelly Jones: will,
• 45:03
  Kelly Jones: for
• 45:04
  Kelly Jones: the
• 45:04
  Kelly Jones: activity,
• 45:05
  Kelly Jones: I
• 45:05
  Kelly Jones: think
• 45:05
  Kelly Jones: most
• 45:06
  Kelly Jones: importantly,
• 45:07
  Kelly Jones: most
• 45:08
  Kelly Jones: campground
• 45:08
  Kelly Jones: owners
• 45:09
  Kelly Jones: and
• 45:09
  Kelly Jones: operators,
• 45:10
  Kelly Jones: regardless
• 45:11
  Kelly Jones: of
• 45:12
  Kelly Jones: if
• 45:12
  Kelly Jones: you're
• 45:12
  Kelly Jones: a
• 45:12
  Kelly Jones: multipark
• 45:13
  Kelly Jones: owner,
• 45:14
  Kelly Jones: a
• 45:14
  Kelly Jones: franchise
• 45:15
  Kelly Jones: or
• 45:15
  Kelly Jones: an
• 45:15
  Kelly Jones: independent
• 45:17
  Kelly Jones: owner.
• 45:19
  Kelly Jones: Historically
• 45:20
  Kelly Jones: has
• 45:20
  Kelly Jones: spent
• 45:21
  Kelly Jones: 90
• 45:22
  Kelly Jones: percent
• 45:22
  Kelly Jones: of
• 45:22
  Kelly Jones: their
• 45:22
  Kelly Jones: time
• 45:23
  Kelly Jones: working
• 45:24
  Kelly Jones: in
• 45:24
  Kelly Jones: their
• 45:24
  Kelly Jones: business
• 45:25
  Kelly Jones: and
• 45:26
  Kelly Jones: less
• 45:26
  Kelly Jones: than
• 45:27
  Kelly Jones: 10
• 45:27
  Kelly Jones: percent
• 45:27
  Kelly Jones: of
• 45:27
  Kelly Jones: the
• 45:27
  Kelly Jones: time
• 45:28
  Kelly Jones: working
• 45:28
  Kelly Jones: on
• 45:28
  Kelly Jones: their
• 45:29
  Kelly Jones: business
• 45:29
  Kelly Jones: because
• 45:30
  Kelly Jones: they
• 45:30
  Kelly Jones: didn't
• 45:30
  Kelly Jones: have
• 45:32
  Kelly Jones: the
• 45:32
  Kelly Jones: correct
• 45:33
  Kelly Jones: technological
• 45:34
  Kelly Jones: tools.
• 45:35
  Kelly Jones: To
• 45:35
  Kelly Jones: work
• 45:36
  Kelly Jones: on
• 45:36
  Kelly Jones: their
• 45:36
  Kelly Jones: business,
• 45:37
  Kelly Jones: right?
• 45:37
  Kelly Jones: And
• 45:38
  Kelly Jones: it
• 45:38
  Kelly Jones: took
• 45:38
  Kelly Jones: much
• 45:39
  Kelly Jones: time
• 45:39
  Kelly Jones: to
• 45:39
  Kelly Jones: go
• 45:39
  Kelly Jones: dig
• 45:40
  Kelly Jones: up
• 45:40
  Kelly Jones: that
• 45:40
  Kelly Jones: report
• 45:41
  Kelly Jones: and
• 45:41
  Kelly Jones: all
• 45:41
  Kelly Jones: of
• 45:41
  Kelly Jones: those
• 45:41
  Kelly Jones: things.
• 45:42
  Kelly Jones: So
• 45:43
  Kelly Jones: I
• 45:43
  Kelly Jones: think
• 45:43
  Kelly Jones: with
• 45:44
  Kelly Jones: our
• 45:44
  Kelly Jones: technology
• 45:45
  Kelly Jones: has
• 45:45
  Kelly Jones: improved
• 45:46
  Kelly Jones: in
• 45:46
  Kelly Jones: the
• 45:46
  Kelly Jones: reporting
• 45:47
  Kelly Jones: that
• 45:47
  Kelly Jones: we
• 45:47
  Kelly Jones: can
• 45:47
  Kelly Jones: pull
• 45:48
  Kelly Jones: out
• 45:48
  Kelly Jones: of
• 45:48
  Kelly Jones: our
• 45:49
  Kelly Jones: reservation
• 45:50
  Kelly Jones: systems,
• 45:50
  Kelly Jones: the
• 45:50
  Kelly Jones: reporting
• 45:51
  Kelly Jones: we
• 45:51
  Kelly Jones: can
• 45:51
  Kelly Jones: pull
• 45:51
  Kelly Jones: out
• 45:52
  Kelly Jones: of
• 45:52
  Kelly Jones: our
• 45:52
  Kelly Jones: point
• 45:52
  Kelly Jones: of
• 45:52
  Kelly Jones: sale,
• 45:53
  Kelly Jones: the
• 45:53
  Kelly Jones: reporting
• 45:53
  Kelly Jones: we
• 45:53
  Kelly Jones: can
• 45:54
  Kelly Jones: pull
• 45:54
  Kelly Jones: to
• 45:55
  Kelly Jones: see
• 45:55
  Kelly Jones: how
• 45:55
  Kelly Jones: effective
• 45:56
  Kelly Jones: our
• 45:56
  Kelly Jones: website
• 45:56
  Kelly Jones: is
• 45:56
  Kelly Jones: being
• 45:57
  Kelly Jones: right.
• 45:58
  Kelly Jones: It
• 45:58
  Kelly Jones: allows
• 45:58
  Kelly Jones: us
• 45:59
  Kelly Jones: to
• 46:00
  Kelly Jones: actually
• 46:00
  Kelly Jones: be
• 46:00
  Kelly Jones: more
• 46:01
  Kelly Jones: productive
• 46:01
  Kelly Jones: when
• 46:02
  Kelly Jones: working
• 46:02
  Kelly Jones: on
• 46:02
  Kelly Jones: our
• 46:02
  Kelly Jones: business.
• 46:04
  Kelly Jones: Versus
• 46:04
  Kelly Jones: just
• 46:05
  Kelly Jones: always
• 46:05
  Kelly Jones: in
• 46:05
  Kelly Jones: our
• 46:05
  Kelly Jones: business
• 46:06
  Kelly Jones: and
• 46:07
  Kelly Jones: most
• 46:08
  Kelly Jones: campground
• 46:08
  Kelly Jones: owners
• 46:08
  Kelly Jones: that
• 46:09
  Kelly Jones: I
• 46:09
  Kelly Jones: know
• 46:09
  Kelly Jones: and
• 46:10
  Kelly Jones: have
• 46:10
  Kelly Jones: known
• 46:10
  Kelly Jones: over
• 46:11
  Kelly Jones: the
• 46:11
  Kelly Jones: years,
• 46:12
  Kelly Jones: all
• 46:12
  Kelly Jones: of
• 46:12
  Kelly Jones: us
• 46:12
  Kelly Jones: are
• 46:13
  Kelly Jones: very
• 46:13
  Kelly Jones: hands
• 46:13
  Kelly Jones: on
• 46:14
  Kelly Jones: operators.
• 46:15
  Kelly Jones: And
• 46:16
  Kelly Jones: it's
• 46:16
  Kelly Jones: challenging
• 46:17
  Kelly Jones: for
• 46:17
  Kelly Jones: us
• 46:17
  Kelly Jones: to
• 46:17
  Kelly Jones: take
• 46:18
  Kelly Jones: that
• 46:18
  Kelly Jones: step
• 46:18
  Kelly Jones: back
• 46:19
  Kelly Jones: and
• 46:19
  Kelly Jones: really,
• 46:20
  Kelly Jones: you
• 46:20
  Kelly Jones: know,
• 46:21
  Kelly Jones: I
• 46:21
  Kelly Jones: would
• 46:21
  Kelly Jones: rather
• 46:21
  Kelly Jones: poke
• 46:22
  Kelly Jones: myself
• 46:22
  Kelly Jones: in
• 46:22
  Kelly Jones: the
• 46:22
  Kelly Jones: eye
• 46:23
  Kelly Jones: than
• 46:23
  Kelly Jones: look
• 46:23
  Kelly Jones: at
• 46:23
  Kelly Jones: an
• 46:23
  Kelly Jones: Excel
• 46:23
  Kelly Jones: spreadsheet.
• 46:24
  Kelly Jones: Quite
• 46:24
  Kelly Jones: frankly
• 46:25
  Mike Harrison: I
• 46:26
  Mike Harrison: agree.
• 46:26
  Mike Harrison: Yeah,
• 46:27
  Mike Harrison: Excel
• 46:27
  Mike Harrison: spreadsheets.
• 46:28
  Kelly Jones: But
• 46:28
  Kelly Jones: it
• 46:29
  Kelly Jones: needs
• 46:29
  Kelly Jones: to
• 46:29
  Kelly Jones: be
• 46:29
  Kelly Jones: done.
• 46:30
  Kelly Jones: And,
• 46:30
  Kelly Jones: you
• 46:30
  Kelly Jones: know,
• 46:31
  Kelly Jones: it's
• 46:31
  Kelly Jones: important,
• 46:32
  Kelly Jones: to
• 46:33
  Kelly Jones: Sandy's
• 46:33
  Kelly Jones: point
• 46:33
  Kelly Jones: earlier,
• 46:34
  Kelly Jones: I
• 46:34
  Kelly Jones: have
• 46:34
  Kelly Jones: people
• 46:34
  Kelly Jones: on
• 46:35
  Kelly Jones: my
• 46:35
  Kelly Jones: team
• 46:35
  Kelly Jones: who
• 46:35
  Kelly Jones: live
• 46:36
  Kelly Jones: and
• 46:36
  Kelly Jones: breathe
• 46:36
  Kelly Jones: Excel
• 46:37
  Kelly Jones: spreadsheets
• 46:37
  Kelly Jones: and
• 46:37
  Kelly Jones: love
• 46:38
  Kelly Jones: them.
• 46:39
  Kelly Jones: And
• 46:39
  Kelly Jones: that's
• 46:39
  Kelly Jones: their
• 46:39
  Kelly Jones: role.
• 46:40
  Kelly Jones: And
• 46:40
  Kelly Jones: thank
• 46:41
  Kelly Jones: God,
• 46:41
  Kelly Jones: because
• 46:42
  Kelly Jones: not
• 46:42
  Kelly Jones: mine.
• 46:43
  Kelly Jones: So
• 46:43
  Kelly Jones: I
• 46:43
  Kelly Jones: think
• 46:43
  Kelly Jones: technology
• 46:44
  Kelly Jones: has
• 46:44
  Kelly Jones: just
• 46:44
  Kelly Jones: allowed
• 46:44
  Kelly Jones: us
• 46:45
  Kelly Jones: to.
• 46:45
  Kelly Jones: really
• 46:46
  Kelly Jones: focus
• 46:46
  Kelly Jones: on
• 46:46
  Kelly Jones: the
• 46:46
  Kelly Jones: business
• 46:47
  Kelly Jones: aspect
• 46:48
  Kelly Jones: of
• 46:48
  Kelly Jones: it.
• 46:48
  Kelly Jones: And
• 46:49
  Kelly Jones: as
• 46:49
  Kelly Jones: you
• 46:50
  Kelly Jones: know,
• 46:50
  Kelly Jones: Mike
• 46:50
  Kelly Jones: said,
• 46:52
  Kelly Jones: the
• 46:52
  Kelly Jones: campground
• 46:53
  Kelly Jones: industry
• 46:53
  Kelly Jones: as
• 46:53
  Kelly Jones: a
• 46:53
  Kelly Jones: whole
• 46:54
  Kelly Jones: has
• 46:54
  Kelly Jones: been
• 46:55
  Kelly Jones: late
• 46:56
  Kelly Jones: to
• 46:56
  Kelly Jones: adapting
• 46:56
  Kelly Jones: to
• 46:57
  Kelly Jones: technology
• 46:58
  Kelly Jones: because
• 46:58
  Kelly Jones: it
• 46:58
  Kelly Jones: is
• 46:58
  Kelly Jones: so
• 46:59
  Kelly Jones: a
• 47:00
  Kelly Jones: socially
• 47:00
  Kelly Jones: based
• 47:01
  Kelly Jones: industry.
• 47:03
  Kelly Jones: And
• 47:03
  Kelly Jones: so
• 47:03
  Kelly Jones: as
• 47:03
  Kelly Jones: we
• 47:03
  Kelly Jones: become
• 47:04
  Kelly Jones: more
• 47:04
  Kelly Jones: technologically
• 47:05
  Kelly Jones: advanced,
• 47:06
  Kelly Jones: we're
• 47:06
  Kelly Jones: able
• 47:06
  Kelly Jones: to
• 47:06
  Kelly Jones: work
• 47:07
  Kelly Jones: on
• 47:07
  Kelly Jones: our
• 47:07
  Kelly Jones: business
• 47:08
  Kelly Jones: more
• 47:08
  Kelly Jones: and
• 47:08
  Kelly Jones: make
• 47:08
  Kelly Jones: better
• 47:09
  Kelly Jones: data
• 47:09
  Kelly Jones: driven
• 47:09
  Kelly Jones: decisions,
• 47:10
  Kelly Jones: which
• 47:10
  Kelly Jones: is
• 47:10
  Kelly Jones: But
• 47:12
  Brian Searl: it
• 47:12
  Brian Searl: goes
• 47:13
  Brian Searl: into
• 47:13
  Brian Searl: every
• 47:13
  Brian Searl: aspect,
• 47:14
  Brian Searl: right?
• 47:14
  Brian Searl: Like,
• 47:14
  Brian Searl: I'll
• 47:14
  Brian Searl: use
• 47:14
  Brian Searl: one
• 47:15
  Brian Searl: of
• 47:15
  Brian Searl: your
• 47:15
  Brian Searl: examples
• 47:15
  Brian Searl: where
• 47:15
  Brian Searl: you're
• 47:16
  Brian Searl: talking
• 47:16
  Brian Searl: about
• 47:16
  Brian Searl: activities.
• 47:17
  Brian Searl: If
• 47:17
  Brian Searl: you
• 47:18
  Brian Searl: can
• 47:18
  Brian Searl: use,
• 47:18
  Brian Searl: let's
• 47:18
  Brian Searl: just
• 47:19
  Brian Searl: say
• 47:19
  Brian Searl: something
• 47:19
  Brian Searl: like
• 47:19
  Brian Searl: chat
• 47:20
  Brian Searl: GPT
• 47:20
  Brian Searl: or
• 47:20
  Brian Searl: whatever
• 47:20
  Brian Searl: else,
• 47:21
  Brian Searl: right?
• 47:21
  Brian Searl: Or
• 47:21
  Brian Searl: download
• 47:22
  Brian Searl: a
• 47:22
  Brian Searl: template
• 47:22
  Brian Searl: of
• 47:22
  Brian Searl: activity
• 47:23
  Brian Searl: ideas
• 47:23
  Brian Searl: or
• 47:24
  Brian Searl: pull
• 47:24
  Brian Searl: it
• 47:24
  Brian Searl: from
• 47:24
  Brian Searl: a
• 47:24
  Brian Searl: suggestion
• 47:25
  Brian Searl: in
• 47:25
  Brian Searl: a
• 47:25
  Brian Searl: Facebook
• 47:25
  Brian Searl: group.
• 47:26
  Brian Searl: You
• 47:26
  Brian Searl: know,
• 47:27
  Brian Searl: if
• 47:27
  Brian Searl: you
• 47:27
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• 47:27
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• 47:27
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• 47:28
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• 47:28
  Brian Searl: doesn't
• 47:29
  Brian Searl: that
• 47:29
  Brian Searl: in
• 47:29
  Brian Searl: inherently
• 47:30
  Brian Searl: make
• 47:30
  Brian Searl: that
• 47:31
  Brian Searl: employee
• 47:31
  Brian Searl: happier
• 47:32
  Brian Searl: if
• 47:32
  Brian Searl: what
• 47:33
  Brian Searl: they
• 47:33
  Brian Searl: prefer
• 47:33
  Brian Searl: doing
• 47:34
  Brian Searl: is
• 47:34
  Brian Searl: bringing
• 47:34
  Brian Searl: the
• 47:34
  Brian Searl: joy
• 47:35
  Brian Searl: and
• 47:35
  Brian Searl: waving
• 47:35
  Brian Searl: around
• 47:35
  Brian Searl: and
• 47:36
  Brian Searl: enhancing
• 47:36
  Brian Searl: the
• 47:36
  Brian Searl: guest
• 47:37
  Brian Searl: experience
• 47:37
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• 47:37
  Brian Searl: they
• 47:37
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• 47:37
  Brian Searl: have
• 47:38
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• 47:38
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• 47:38
  Brian Searl: the
• 47:38
  Brian Searl: monotonous
• 47:38
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• 47:39
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• 47:39
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• 47:39
  Brian Searl: the
• 47:39
  Brian Searl: schedule
• 47:40
  Brian Searl: so
• 47:40
  Brian Searl: they
• 47:40
  Brian Searl: can
• 47:40
  Brian Searl: focus
• 47:40
  Brian Searl: more.
• 47:41
  Brian Searl: Doesn't
• 47:41
  Brian Searl: that
• 47:41
  Brian Searl: make
• 47:41
  Brian Searl: them
• 47:41
  Brian Searl: happier
• 47:42
  Brian Searl: in
• 47:42
  Brian Searl: their
• 47:42
  Brian Searl: role?
• 47:43
  Mike Harrison: Yeah,
• 47:45
  Mike Harrison: I
• 47:45
  Mike Harrison: think
• 47:45
  Mike Harrison: there's
• 47:45
  Mike Harrison: two
• 47:45
  Mike Harrison: components
• 47:46
  Mike Harrison: to
• 47:46
  Mike Harrison: it.
• 47:46
  Mike Harrison: One
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  Mike Harrison: is
• 47:47
  Mike Harrison: what
• 47:47
  Mike Harrison: is.
• 47:48
  Mike Harrison: What
• 47:49
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• 47:49
  Mike Harrison: a
• 47:49
  Mike Harrison: smoother
• 47:50
  Mike Harrison: operational
• 47:51
  Mike Harrison: experience
• 47:51
  Mike Harrison: for
• 47:51
  Mike Harrison: the
• 47:52
  Mike Harrison: associate,
• 47:52
  Mike Harrison: which
• 47:53
  Mike Harrison: helps
• 47:53
  Mike Harrison: reduce
• 47:53
  Mike Harrison: their
• 47:54
  Mike Harrison: stress
• 47:54
  Mike Harrison: and
• 47:54
  Mike Harrison: burden?
• 47:55
  Mike Harrison: Our
• 47:55
  Mike Harrison: associate
• 47:55
  Mike Harrison: engagement
• 47:56
  Mike Harrison: survey,
• 47:56
  Mike Harrison: we
• 47:56
  Mike Harrison: just
• 47:57
  Mike Harrison: finished
• 47:57
  Mike Harrison: it
• 47:57
  Mike Harrison: up.
• 47:57
  Mike Harrison: Our
• 47:58
  Mike Harrison: number
• 47:58
  Mike Harrison: one
• 47:58
  Mike Harrison: scoring
• 47:58
  Mike Harrison: question
• 47:59
  Mike Harrison: at
• 47:59
  Mike Harrison: a
• 47:59
  Mike Harrison: 97
• 48:00
  Mike Harrison: percent
• 48:00
  Mike Harrison: was,
• 48:00
  Mike Harrison: you
• 48:00
  Mike Harrison: know,
• 48:01
  Mike Harrison: CRR
• 48:01
  Mike Harrison: is
• 48:01
  Mike Harrison: a
• 48:01
  Mike Harrison: great
• 48:01
  Mike Harrison: place
• 48:02
  Mike Harrison: to
• 48:02
  Mike Harrison: work.
• 48:03
  Mike Harrison: For
• 48:03
  Mike Harrison: three
• 48:03
  Mike Harrison: years
• 48:03
  Mike Harrison: in
• 48:03
  Mike Harrison: a
• 48:03
  Mike Harrison: row.
• 48:04
  Mike Harrison: Our
• 48:05
  Mike Harrison: bottom
• 48:05
  Mike Harrison: scoring
• 48:06
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• 48:06
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• 48:06
  Mike Harrison: I
• 48:06
  Mike Harrison: have
• 48:06
  Mike Harrison: enough
• 48:07
  Mike Harrison: tools
• 48:07
  Mike Harrison: and
• 48:07
  Mike Harrison: resources
• 48:07
  Mike Harrison: to
• 48:07
  Mike Harrison: do
• 48:08
  Mike Harrison: my
• 48:08
  Mike Harrison: job.
• 48:08
  Mike Harrison: Doesn't
• 48:09
  Mike Harrison: mean
• 48:09
  Mike Harrison: it's
• 48:09
  Mike Harrison: poor,
• 48:10
  Mike Harrison: but
• 48:10
  Mike Harrison: there's
• 48:11
  Mike Harrison: never
• 48:11
  Mike Harrison: enough
• 48:11
  Mike Harrison: tools
• 48:11
  Mike Harrison: and
• 48:11
  Mike Harrison: resources.
• 48:12
  Mike Harrison: So
• 48:12
  Mike Harrison: we
• 48:12
  Mike Harrison: try
• 48:12
  Mike Harrison: and
• 48:13
  Mike Harrison: find
• 48:13
  Mike Harrison: ways
• 48:13
  Mike Harrison: to
• 48:13
  Mike Harrison: make
• 48:14
  Mike Harrison: sure
• 48:14
  Mike Harrison: that
• 48:15
  Mike Harrison: we're
• 48:15
  Mike Harrison: providing
• 48:15
  Mike Harrison: efficiencies
• 48:16
  Mike Harrison: and
• 48:16
  Mike Harrison: experiences
• 48:17
  Mike Harrison: for
• 48:17
  Mike Harrison: them
• 48:17
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• 48:18
  Mike Harrison: are
• 48:18
  Mike Harrison: optimized.
• 48:19
  Mike Harrison: And
• 48:19
  Mike Harrison: we
• 48:19
  Mike Harrison: use
• 48:20
  Mike Harrison: technology
• 48:20
  Mike Harrison: to
• 48:20
  Mike Harrison: do
• 48:20
  Mike Harrison: that
• 48:21
  Mike Harrison: at
• 48:21
  Mike Harrison: times
• 48:21
  Mike Harrison: for
• 48:22
  Mike Harrison: sure.
• 48:22
  Mike Harrison: And
• 48:22
  Mike Harrison: like
• 48:23
  Mike Harrison: we
• 48:23
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• 48:23
  Mike Harrison: a
• 48:23
  Mike Harrison: engagement
• 48:24
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• 48:24
  Mike Harrison: session
• 48:24
  Mike Harrison: tomorrow,
• 48:25
  Mike Harrison: which
• 48:25
  Mike Harrison: I
• 48:25
  Mike Harrison: won't
• 48:25
  Mike Harrison: be
• 48:25
  Mike Harrison: able
• 48:25
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• 48:25
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• 48:26
  Mike Harrison: So
• 48:26
  Mike Harrison: I'm
• 48:26
  Mike Harrison: going
• 48:26
  Mike Harrison: to
• 48:26
  Mike Harrison: attend
• 48:26
  Mike Harrison: via
• 48:27
  Mike Harrison: team
• 48:27
  Mike Harrison: to
• 48:28
  Mike Harrison: participate
• 48:28
  Mike Harrison: and
• 48:29
  Mike Harrison: be
• 48:29
  Mike Harrison: present.
• 48:29
  Mike Harrison: But
• 48:29
  Mike Harrison: at
• 48:29
  Mike Harrison: the
• 48:29
  Mike Harrison: same
• 48:29
  Mike Harrison: time,
• 48:30
  Mike Harrison: that's
• 48:30
  Mike Harrison: kind
• 48:30
  Mike Harrison: of
• 48:30
  Mike Harrison: the
• 48:30
  Mike Harrison: operational
• 48:31
  Mike Harrison: part.
• 48:31
  Mike Harrison: The
• 48:32
  Mike Harrison: engagement
• 48:33
  Mike Harrison: part,
• 48:33
  Mike Harrison: you
• 48:33
  Mike Harrison: know,
• 48:33
  Mike Harrison: you
• 48:33
  Mike Harrison: can
• 48:34
  Mike Harrison: use
• 48:34
  Mike Harrison: the
• 48:34
  Mike Harrison: tools.
• 48:34
  Mike Harrison: So
• 48:34
  Mike Harrison: for
• 48:35
  Mike Harrison: example,
• 48:35
  Mike Harrison: app,
• 48:35
  Mike Harrison: my
• 48:36
  Mike Harrison: community,
• 48:36
  Mike Harrison: which
• 48:36
  Mike Harrison: I
• 48:36
  Mike Harrison: know
• 48:36
  Mike Harrison: a
• 48:36
  Mike Harrison: lot
• 48:37
  Mike Harrison: of
• 48:37
  Mike Harrison: people
• 48:37
  Mike Harrison: have,
• 48:37
  Mike Harrison: which
• 48:37
  Mike Harrison: would
• 48:38
  Mike Harrison: be
• 48:38
  Mike Harrison: mixed
• 48:38
  Mike Harrison: property,
• 48:39
  Mike Harrison: a
• 48:39
  Mike Harrison: product,
• 48:40
  Mike Harrison: has
• 48:40
  Mike Harrison: an
• 48:40
  Mike Harrison: entire
• 48:40
  Mike Harrison: section
• 48:41
  Mike Harrison: that
• 48:41
  Mike Harrison: you
• 48:41
  Mike Harrison: can
• 48:41
  Mike Harrison: create
• 48:42
  Mike Harrison: for
• 48:42
  Mike Harrison: just
• 48:42
  Mike Harrison: your
• 48:42
  Mike Harrison: associates.
• 48:43
  Mike Harrison: You
• 48:43
  Mike Harrison: can
• 48:43
  Mike Harrison: load
• 48:43
  Mike Harrison: the
• 48:44
  Mike Harrison: schedule
• 48:44
  Mike Harrison: on
• 48:44
  Mike Harrison: there.
• 48:45
  Mike Harrison: You
• 48:45
  Mike Harrison: can
• 48:45
  Mike Harrison: communicate,
• 48:46
  Mike Harrison: you
• 48:46
  Mike Harrison: can
• 48:46
  Mike Harrison: ask
• 48:46
  Mike Harrison: the
• 48:46
  Mike Harrison: swap
• 48:47
  Mike Harrison: shifts.
• 48:47
  Mike Harrison: We
• 48:47
  Mike Harrison: have
• 48:47
  Mike Harrison: a
• 48:48
  Mike Harrison: scavenger
• 48:48
  Mike Harrison: hunt
• 48:48
  Mike Harrison: for
• 48:49
  Mike Harrison: new
• 48:49
  Mike Harrison: hires.
• 48:49
  Mike Harrison: It's
• 48:49
  Mike Harrison: loaded
• 48:50
  Mike Harrison: onto
• 48:50
  Mike Harrison: the
• 48:50
  Mike Harrison: app,
• 48:51
  Mike Harrison: so
• 48:51
  Mike Harrison: it's
• 48:51
  Mike Harrison: a
• 48:51
  Mike Harrison: great
• 48:51
  Mike Harrison: tool
• 48:52
  Mike Harrison: to
• 48:52
  Mike Harrison: use
• 48:52
  Mike Harrison: for
• 48:52
  Mike Harrison: associate
• 48:53
  Mike Harrison: engagement.
• 48:53
  Mike Harrison: Or,
• 48:54
  Mike Harrison: if
• 48:54
  Mike Harrison: you're
• 48:54
  Mike Harrison: familiar
• 48:54
  Mike Harrison: with
• 48:55
  Mike Harrison: flip
• 48:55
  Mike Harrison: book.
• 48:56
  Mike Harrison: And
• 48:56
  Mike Harrison: I
• 48:56
  Mike Harrison: know
• 48:56
  Mike Harrison: this
• 48:56
  Mike Harrison: sounds
• 48:56
  Mike Harrison: so
• 48:56
  Mike Harrison: silly
• 48:57
  Mike Harrison: and
• 48:57
  Mike Harrison: basic,
• 48:57
  Mike Harrison: but
• 48:58
  Mike Harrison: we
• 48:58
  Mike Harrison: use
• 48:58
  Mike Harrison: Flipbook
• 48:58
  Mike Harrison: for
• 48:59
  Mike Harrison: our
• 48:59
  Mike Harrison: quarterly
• 48:59
  Mike Harrison: associate
• 49:00
  Mike Harrison: newsletter.
• 49:01
  Mike Harrison: Because
• 49:01
  Mike Harrison: it
• 49:01
  Mike Harrison: just
• 49:01
  Mike Harrison: feels
• 49:02
  Mike Harrison: much
• 49:02
  Mike Harrison: more
• 49:02
  Mike Harrison: modern
• 49:03
  Mike Harrison: and
• 49:04
  Mike Harrison: engaging
• 49:05
  Mike Harrison: and
• 49:05
  Brian Searl: feels
• 49:05
  Brian Searl: easier
• 49:05
  Brian Searl: and
• 49:06
  Brian Searl: quicker
• 49:06
  Brian Searl: to
• 49:06
  Brian Searl: put
• 49:06
  Brian Searl: together
• 49:06
  Brian Searl: too.
• 49:07
  Brian Searl: That's
• 49:07
  Brian Searl: what
• 49:07
  Brian Searl: I
• 49:07
  Brian Searl: don't,
• 49:07
  Brian Searl: I'm
• 49:07
  Brian Searl: not
• 49:08
  Brian Searl: just
• 49:08
  Brian Searl: talking
• 49:08
  Brian Searl: about
• 49:08
  Brian Searl: AI.
• 49:09
  Brian Searl: I'm
• 49:09
  Brian Searl: talking
• 49:09
  Brian Searl: about
• 49:09
  Brian Searl: all
• 49:09
  Brian Searl: the
• 49:09
  Brian Searl: things
• 49:09
  Brian Searl: you're
• 49:09
  Brian Searl: talking
• 49:10
  Brian Searl: about.
• 49:11
  Mike Harrison: And
• 49:11
  Mike Harrison: so
• 49:11
  Mike Harrison: yes,
• 49:12
  Mike Harrison: efficiency
• 49:13
  Mike Harrison: is
• 49:13
  Mike Harrison: important
• 49:14
  Mike Harrison: and
• 49:14
  Mike Harrison: efficiency
• 49:15
  Mike Harrison: so
• 49:15
  Mike Harrison: you
• 49:15
  Mike Harrison: can
• 49:15
  Mike Harrison: find
• 49:15
  Mike Harrison: more
• 49:15
  Mike Harrison: time
• 49:16
  Mike Harrison: to
• 49:16
  Mike Harrison: focus
• 49:16
  Mike Harrison: on
• 49:16
  Mike Harrison: those
• 49:16
  Mike Harrison: things
• 49:17
  Mike Harrison: are
• 49:17
  Mike Harrison: important,
• 49:17
  Mike Harrison: but
• 49:17
  Mike Harrison: also
• 49:18
  Mike Harrison: tools,
• 49:18
  Mike Harrison: you
• 49:19
  Mike Harrison: know,
• 49:19
  Mike Harrison: so
• 49:19
  Mike Harrison: the
• 49:19
  Mike Harrison: associates
• 49:20
  Mike Harrison: and
• 49:20
  Mike Harrison: managers
• 49:20
  Mike Harrison: can
• 49:20
  Mike Harrison: do
• 49:20
  Mike Harrison: their
• 49:20
  Mike Harrison: job
• 49:21
  Mike Harrison: better
• 49:21
  Mike Harrison: and
• 49:21
  Mike Harrison: tools
• 49:22
  Mike Harrison: so
• 49:22
  Mike Harrison: that
• 49:22
  Mike Harrison: you
• 49:22
  Mike Harrison: can
• 49:22
  Mike Harrison: drive
• 49:22
  Mike Harrison: more
• 49:23
  Mike Harrison: engagement.
• 49:23
  Mike Harrison: So,
• 49:24
  Mike Harrison: it
• 49:24
  Mike Harrison: isn't
• 49:24
  Mike Harrison: a
• 49:25
  Mike Harrison: one
• 49:25
  Mike Harrison: answer
• 49:25
  Mike Harrison: fits
• 49:26
  Mike Harrison: all
• 49:26
  Mike Harrison: because
• 49:26
  Mike Harrison: there's
• 49:26
  Mike Harrison: multiple
• 49:27
  Mike Harrison: ways.
• 49:27
  Mike Harrison: To
• 49:28
  Mike Harrison: use
• 49:28
  Mike Harrison: technology
• 49:29
  Mike Harrison: to
• 49:29
  Mike Harrison: your
• 49:29
  Mike Harrison: advantage,
• 49:30
  Mike Harrison: but
• 49:30
  Mike Harrison: I
• 49:30
  Mike Harrison: was
• 49:30
  Mike Harrison: reading
• 49:30
  Mike Harrison: a
• 49:31
  Mike Harrison: customer
• 49:31
  Mike Harrison: survey
• 49:31
  Mike Harrison: actually
• 49:32
  Mike Harrison: yesterday
• 49:33
  Mike Harrison: for
• 49:33
  Mike Harrison: Coachella
• 49:33
  Mike Harrison: lakes
• 49:34
  Mike Harrison: and
• 49:35
  Mike Harrison: you
• 49:35
  Mike Harrison: know,
• 49:35
  Mike Harrison: one
• 49:35
  Mike Harrison: of
• 49:35
  Mike Harrison: the
• 49:35
  Mike Harrison: comments
• 49:36
  Mike Harrison: was,
• 49:36
  Mike Harrison: the
• 49:37
  Mike Harrison: guests
• 49:37
  Mike Harrison: had
• 49:37
  Mike Harrison: gotten
• 49:38
  Mike Harrison: locked
• 49:38
  Mike Harrison: out
• 49:38
  Mike Harrison: of
• 49:38
  Mike Harrison: their
• 49:38
  Mike Harrison: own
• 49:38
  Mike Harrison: RV.
• 49:39
  Mike Harrison: So
• 49:39
  Mike Harrison: they're
• 49:39
  Mike Harrison: trying
• 49:39
  Mike Harrison: to
• 49:39
  Mike Harrison: find
• 49:40
  Mike Harrison: spare
• 49:40
  Mike Harrison: keys
• 49:41
  Mike Harrison: and
• 49:41
  Mike Harrison: the
• 49:42
  Mike Harrison: maintenance
• 49:42
  Mike Harrison: person
• 49:43
  Mike Harrison: his
• 49:43
  Mike Harrison: name
• 49:43
  Mike Harrison: was
• 49:43
  Mike Harrison: Victor.
• 49:44
  Mike Harrison: They
• 49:44
  Mike Harrison: mentioned
• 49:44
  Mike Harrison: the
• 49:44
  Mike Harrison: maintenance
• 49:45
  Mike Harrison: person
• 49:45
  Mike Harrison: came
• 49:45
  Mike Harrison: over
• 49:46
  Mike Harrison: and,
• 49:46
  Mike Harrison: you
• 49:46
  Mike Harrison: know,
• 49:46
  Mike Harrison: waited
• 49:47
  Mike Harrison: with
• 49:47
  Mike Harrison: my
• 49:47
  Mike Harrison: grid
• 49:48
  Mike Harrison: while
• 49:48
  Mike Harrison: AAA
• 49:48
  Mike Harrison: came
• 49:49
  Mike Harrison: and,
• 49:49
  Mike Harrison: wanted
• 49:49
  Mike Harrison: me
• 49:49
  Mike Harrison: to
• 49:49
  Mike Harrison: help
• 49:50
  Mike Harrison: and
• 49:50
  Mike Harrison: they
• 49:50
  Mike Harrison: escorted
• 49:50
  Mike Harrison: me
• 49:50
  Mike Harrison: to,
• 49:51
  Mike Harrison: and
• 49:51
  Mike Harrison: you,
• 49:51
  Mike Harrison: it.
• 49:51
  Mike Harrison: Hey,
• 49:52
  Mike Harrison: technology
• 49:53
  Mike Harrison: can
• 49:53
  Mike Harrison: never
• 49:53
  Mike Harrison: do
• 49:53
  Mike Harrison: that,
• 49:54
  Mike Harrison: right?
• 49:55
  Mike Harrison: This,
• 49:55
  Mike Harrison: I
• 49:55
  Mike Harrison: don't
• 49:55
  Mike Harrison: know
• 49:55
  Mike Harrison: why
• 49:55
  Mike Harrison: my
• 49:55
  Mike Harrison: camera
• 49:56
  Mike Harrison: is
• 49:56
  Mike Harrison: all
• 49:56
  Mike Harrison: funky,
• 49:56
  Mike Harrison: sorry.
• 49:57
  Mike Harrison: Technology,
• 49:58
  Mike Harrison: yeah,
• 49:58
  Mike Harrison: technology.
• 49:59
  Mike Harrison: Technology
• 49:59
  Mike Harrison: will
• 50:00
  Mike Harrison: never
• 50:00
  Mike Harrison: replace
• 50:00
  Mike Harrison: that.
• 50:01
  Mike Harrison: So
• 50:01
  Mike Harrison: you
• 50:02
  Mike Harrison: have
• 50:02
  Mike Harrison: to
• 50:02
  Mike Harrison: continue
• 50:03
  Mike Harrison: to
• 50:03
  Mike Harrison: focus
• 50:03
  Mike Harrison: on
• 50:03
  Mike Harrison: what
• 50:03
  Mike Harrison: technology
• 50:04
  Mike Harrison: can
• 50:04
  Mike Harrison: do
• 50:04
  Mike Harrison: to
• 50:04
  Mike Harrison: help,
• 50:05
  Mike Harrison: but
• 50:06
  Mike Harrison: Victor
• 50:06
  Mike Harrison: can
• 50:07
  Mike Harrison: never
• 50:07
  Mike Harrison: be
• 50:07
  Mike Harrison: replaced.
• 50:08
  Mike Harrison: That
• 50:08
  Mike Harrison: sense
• 50:08
  Mike Harrison: of
• 50:08
  Mike Harrison: human
• 50:09
  Mike Harrison: touch
• 50:09
  Mike Harrison: and
• 50:09
  Mike Harrison: compassion,
• 50:10
  Mike Harrison: empathy,
• 50:10
  Mike Harrison: care,
• 50:11
  Mike Harrison: physical,
• 50:12
  Mike Harrison: be
• 50:12
  Mike Harrison: there,
• 50:13
  Mike Harrison: that
• 50:13
  Mike Harrison: is
• 50:13
  Mike Harrison: what
• 50:13
  Mike Harrison: we
• 50:13
  Mike Harrison: do.
• 50:14
  Mike Harrison: Correct.
• 50:15
  Brian Searl: But
• 50:15
  Brian Searl: you
• 50:15
  Brian Searl: can
• 50:15
  Brian Searl: give
• 50:15
  Brian Searl: Victor
• 50:16
  Brian Searl: more
• 50:16
  Brian Searl: time
• 50:17
  Brian Searl: to
• 50:17
  Brian Searl: do
• 50:17
  Brian Searl: what
• 50:17
  Brian Searl: Victor
• 50:18
  Brian Searl: did
• 50:18
  Brian Searl: in
• 50:18
  Brian Searl: that
• 50:18
  Brian Searl: instance,
• 50:18
  Brian Searl: right?
• 50:19
  Mike Harrison: Sure.
• 50:20
  Mike Harrison: We
• 50:21
  Mike Harrison: get
• 50:21
  Mike Harrison: the
• 50:21
  Mike Harrison: point,
• 50:21
  Mike Harrison: Brian.
• 50:23
  Brian Searl: I'm
• 50:24
  Brian Searl: talking
• 50:24
  Brian Searl: about
• 50:24
  Brian Searl: all
• 50:25
  Brian Searl: the
• 50:25
  Brian Searl: things
• 50:25
  Brian Searl: you're
• 50:25
  Brian Searl: talking
• 50:25
  Brian Searl: about,
• 50:26
  Brian Searl: the
• 50:26
  Brian Searl: flip
• 50:26
  Brian Searl: books
• 50:26
  Brian Searl: and
• 50:26
  Brian Searl: everything
• 50:27
  Brian Searl: else.
• 50:27
  Brian Searl: That's
• 50:27
  Brian Searl: what
• 50:27
  Brian Searl: I'm
• 50:27
  Brian Searl: trying
• 50:28
  Brian Searl: to
• 50:28
  Brian Searl: say,
• 50:28
  Brian Searl: that
• 50:29
  Brian Searl: it's
• 50:29
  Brian Searl: way
• 50:29
  Brian Searl: more
• 50:29
  Brian Searl: than
• 50:29
  Brian Searl: just
• 50:30
  Brian Searl: what
• 50:30
  Brian Searl: I'm
• 50:30
  Brian Searl: focused
• 50:30
  Brian Searl: on,
• 50:30
  Brian Searl: right?
• 50:31
  Mike Harrison: It
• 50:32
  Mike Harrison: is,
• 50:32
  Mike Harrison: but
• 50:32
  Mike Harrison: I
• 50:33
  Mike Harrison: think
• 50:33
  Mike Harrison: there's
• 50:33
  Mike Harrison: the
• 50:33
  Mike Harrison: balance
• 50:34
  Mike Harrison: where
• 50:34
  Mike Harrison: and
• 50:35
  Mike Harrison: I
• 50:35
  Mike Harrison: think
• 50:35
  Mike Harrison: this
• 50:35
  Mike Harrison: is
• 50:35
  Mike Harrison: where
• 50:35
  Mike Harrison: the
• 50:36
  Mike Harrison: fit
• 50:36
  Mike Harrison: and
• 50:36
  Mike Harrison: Toby
• 50:36
  Mike Harrison: mentioned
• 50:37
  Mike Harrison: this,
• 50:37
  Mike Harrison: the
• 50:39
  Mike Harrison: cautionary
• 50:40
  Mike Harrison: tale
• 50:41
  Mike Harrison: would
• 50:41
  Mike Harrison: be
• 50:41
  Mike Harrison: don't
• 50:41
  Mike Harrison: do
• 50:41
  Mike Harrison: it
• 50:41
  Mike Harrison: too
• 50:42
  Mike Harrison: much.
• 50:42
  Mike Harrison: Don't,
• 50:43
  Mike Harrison: replace
• 50:44
  Mike Harrison: the
• 50:44
  Mike Harrison: human.
• 50:44
  Mike Harrison: Don't,
• 50:45
  Mike Harrison: do
• 50:45
  Mike Harrison: it
• 50:45
  Mike Harrison: at
• 50:45
  Mike Harrison: nauseam
• 50:46
  Mike Harrison: so
• 50:46
  Mike Harrison: that
• 50:46
  Mike Harrison: you
• 50:47
  Mike Harrison: know,
• 50:47
  Mike Harrison: exclude
• 50:48
  Mike Harrison: the
• 50:48
  Mike Harrison: customer
• 50:48
  Mike Harrison: experience.
• 50:49
  Mike Harrison: There
• 50:49
  Mike Harrison: has
• 50:49
  Mike Harrison: to
• 50:49
  Mike Harrison: be
• 50:50
  Mike Harrison: the
• 50:50
  Mike Harrison: balance.
• 50:52
  Brian Searl: Yeah,
• 50:52
  Brian Searl: 100%
• 50:53
  Brian Searl: agree,
• 50:54
  Eric Stumberg: I
• 50:54
  Eric Stumberg: think
• 50:54
  Eric Stumberg: that
• 50:55
  Eric Stumberg: the
• 50:55
  Eric Stumberg: tools
• 50:56
  Eric Stumberg: really
• 50:56
  Eric Stumberg: resonates
• 50:58
  Eric Stumberg: because
• 50:59
  Eric Stumberg: when
• 50:59
  Eric Stumberg: I
• 50:59
  Eric Stumberg: looked
• 50:59
  Eric Stumberg: at,
• 51:00
  Eric Stumberg: like
• 51:00
  Eric Stumberg: we
• 51:00
  Eric Stumberg: did
• 51:00
  Eric Stumberg: a,
• 51:01
  Eric Stumberg: like
• 51:01
  Eric Stumberg: an
• 51:01
  Eric Stumberg: ERP
• 51:02
  Eric Stumberg: deployment
• 51:02
  Eric Stumberg: about
• 51:02
  Eric Stumberg: two
• 51:03
  Eric Stumberg: years
• 51:03
  Eric Stumberg: ago,
• 51:03
  Eric Stumberg: because
• 51:04
  Eric Stumberg: there
• 51:04
  Eric Stumberg: was
• 51:04
  Eric Stumberg: just
• 51:04
  Eric Stumberg: when
• 51:05
  Eric Stumberg: people
• 51:05
  Eric Stumberg: were
• 51:05
  Eric Stumberg: talking
• 51:06
  Eric Stumberg: about
• 51:06
  Eric Stumberg: the
• 51:06
  Eric Stumberg: amount
• 51:07
  Eric Stumberg: of
• 51:07
  Eric Stumberg: toil
• 51:07
  Eric Stumberg: they
• 51:07
  Eric Stumberg: had
• 51:08
  Eric Stumberg: to
• 51:08
  Eric Stumberg: get
• 51:08
  Eric Stumberg: to
• 51:08
  Eric Stumberg: get
• 51:08
  Eric Stumberg: disparate
• 51:09
  Eric Stumberg: pieces
• 51:09
  Eric Stumberg: of
• 51:09
  Eric Stumberg: information,
• 51:10
  Eric Stumberg: they
• 51:10
  Eric Stumberg: were
• 51:11
  Eric Stumberg: spending,
• 51:11
  Eric Stumberg: you
• 51:11
  Eric Stumberg: know,
• 51:11
  Eric Stumberg: 20,
• 51:12
  Eric Stumberg: 25
• 51:12
  Eric Stumberg: percent
• 51:13
  Eric Stumberg: of
• 51:13
  Eric Stumberg: their
• 51:13
  Eric Stumberg: time
• 51:13
  Eric Stumberg: just
• 51:13
  Eric Stumberg: trying
• 51:13
  Eric Stumberg: to
• 51:14
  Eric Stumberg: get
• 51:14
  Eric Stumberg: data
• 51:14
  Eric Stumberg: versus
• 51:14
  Eric Stumberg: actually
• 51:15
  Eric Stumberg: do
• 51:16
  Eric Stumberg: things
• 51:16
  Eric Stumberg: with
• 51:16
  Eric Stumberg: it.
• 51:17
  Eric Stumberg: And
• 51:17
  Eric Stumberg: just
• 51:17
  Eric Stumberg: from
• 51:18
  Eric Stumberg: a
• 51:18
  Eric Stumberg: satisfier
• 51:19
  Eric Stumberg: of
• 51:19
  Eric Stumberg: your
• 51:19
  Eric Stumberg: job
• 51:21
  Eric Stumberg: reducing
• 51:21
  Eric Stumberg: toil
• 51:22
  Eric Stumberg: is
• 51:22
  Eric Stumberg: a
• 51:22
  Eric Stumberg: really
• 51:22
  Eric Stumberg: nice
• 51:23
  Eric Stumberg: satisfier,
• 51:24
  Eric Stumberg: Enabler.
• 51:25
  Eric Stumberg: It
• 51:25
  Eric Stumberg: helped,
• 51:26
  Eric Stumberg: you
• 51:26
  Eric Stumberg: know,
• 51:27
  Eric Stumberg: I
• 51:27
  Eric Stumberg: don't
• 51:27
  Eric Stumberg: know
• 51:28
  Eric Stumberg: if
• 51:28
  Eric Stumberg: this
• 51:28
  Eric Stumberg: is
• 51:28
  Eric Stumberg: the
• 51:28
  Eric Stumberg: right
• 51:28
  Eric Stumberg: way
• 51:28
  Eric Stumberg: to
• 51:28
  Eric Stumberg: think
• 51:30
  Eric Stumberg: about
• 51:30
  Eric Stumberg: it,
• 51:30
  Eric Stumberg: but
• 51:30
  Eric Stumberg: a
• 51:30
  Eric Stumberg: lot
• 51:30
  Eric Stumberg: of
• 51:30
  Eric Stumberg: the
• 51:30
  Eric Stumberg: times
• 51:31
  Eric Stumberg: in
• 51:31
  Eric Stumberg: our
• 51:31
  Eric Stumberg: business
• 51:32
  Eric Stumberg: manager
• 51:32
  Eric Stumberg: is
• 51:32
  Eric Stumberg: our
• 51:32
  Eric Stumberg: teammate
• 51:33
  Eric Stumberg: in
• 51:33
  Eric Stumberg: one
• 51:33
  Eric Stumberg: sense.
• 51:34
  Eric Stumberg: So
• 51:34
  Eric Stumberg: one
• 51:34
  Eric Stumberg: of
• 51:34
  Eric Stumberg: the
• 51:34
  Eric Stumberg: tools
• 51:35
  Eric Stumberg: that
• 51:35
  Eric Stumberg: we
• 51:35
  Eric Stumberg: gave
• 51:35
  Eric Stumberg: to
• 51:35
  Eric Stumberg: teammate
• 51:36
  Eric Stumberg: was
• 51:37
  Eric Stumberg: this
• 51:37
  Eric Stumberg: manager
• 51:37
  Eric Stumberg: app.
• 51:38
  Eric Stumberg: A
• 51:38
  Eric Stumberg: lot
• 51:38
  Eric Stumberg: of
• 51:38
  Eric Stumberg: times,
• 51:39
  Eric Stumberg: you
• 51:39
  Eric Stumberg: can
• 51:39
  Eric Stumberg: go
• 51:39
  Eric Stumberg: to
• 51:39
  Eric Stumberg: some
• 51:40
  Eric Stumberg: dashboard
• 51:40
  Eric Stumberg: on
• 51:40
  Eric Stumberg: a
• 51:41
  Eric Stumberg: website,
• 51:41
  Eric Stumberg: but
• 51:41
  Eric Stumberg: we
• 51:42
  Eric Stumberg: found
• 51:42
  Eric Stumberg: people
• 51:42
  Eric Stumberg: wanted
• 51:42
  Eric Stumberg: to
• 51:44
  Eric Stumberg: know.
• 51:45
  Eric Stumberg: Hey,
• 51:45
  Eric Stumberg: is
• 51:45
  Eric Stumberg: every
• 51:46
  Eric Stumberg: who's
• 51:46
  Eric Stumberg: connected?
• 51:47
  Eric Stumberg: Are
• 51:47
  Eric Stumberg: there
• 51:47
  Eric Stumberg: any
• 51:47
  Eric Stumberg: open
• 51:48
  Eric Stumberg: arms?
• 51:48
  Eric Stumberg: And
• 51:48
  Eric Stumberg: if
• 51:48
  Eric Stumberg: I
• 51:48
  Eric Stumberg: need
• 51:49
  Eric Stumberg: to
• 51:49
  Eric Stumberg: connect
• 51:49
  Eric Stumberg: somebody,
• 51:49
  Eric Stumberg: I
• 51:50
  Eric Stumberg: don't
• 51:50
  Eric Stumberg: want
• 51:50
  Eric Stumberg: to
• 51:50
  Eric Stumberg: call
• 51:50
  Eric Stumberg: them.
• 51:50
  Eric Stumberg: Can
• 51:50
  Eric Stumberg: I
• 51:50
  Eric Stumberg: just
• 51:51
  Eric Stumberg: them?
• 51:51
  Eric Stumberg: So
• 51:51
  Eric Stumberg: we
• 51:51
  Eric Stumberg: built
• 51:52
  Eric Stumberg: an
• 51:52
  Eric Stumberg: app
• 51:52
  Eric Stumberg: that
• 51:52
  Eric Stumberg: had
• 51:52
  Eric Stumberg: an
• 51:52
  Eric Stumberg: integrated
• 51:53
  Eric Stumberg: ticketing
• 51:53
  Eric Stumberg: system.
• 51:54
  Eric Stumberg: So
• 51:54
  Eric Stumberg: they
• 51:54
  Eric Stumberg: had
• 51:54
  Eric Stumberg: statuses
• 51:55
  Eric Stumberg: and
• 51:55
  Eric Stumberg: all
• 51:55
  Eric Stumberg: sorts
• 51:55
  Eric Stumberg: of
• 51:55
  Eric Stumberg: things,
• 51:56
  Eric Stumberg: right?
• 51:56
  Eric Stumberg: To
• 51:57
  Eric Stumberg: give
• 51:57
  Eric Stumberg: them
• 51:58
  Eric Stumberg: at
• 51:58
  Eric Stumberg: a
• 51:58
  Eric Stumberg: glance.
• 51:58
  Eric Stumberg: If
• 51:58
  Eric Stumberg: a
• 51:59
  Eric Stumberg: guest
• 51:59
  Eric Stumberg: at
• 52:00
  Eric Stumberg: a
• 52:00
  Eric Stumberg: property
• 52:00
  Eric Stumberg: said,
• 52:00
  Eric Stumberg: Hey,
• 52:01
  Eric Stumberg: what's
• 52:01
  Eric Stumberg: going
• 52:01
  Eric Stumberg: on?
• 52:01
  Eric Stumberg: It's
• 52:01
  Eric Stumberg: like,
• 52:01
  Eric Stumberg: Oh,
• 52:02
  Eric Stumberg: well,
• 52:02
  Eric Stumberg: there's
• 52:02
  Eric Stumberg: 130
• 52:03
  Eric Stumberg: people
• 52:03
  Eric Stumberg: on
• 52:03
  Eric Stumberg: and
• 52:03
  Eric Stumberg: they're
• 52:04
  Eric Stumberg: fine.
• 52:04
  Eric Stumberg: Why
• 52:04
  Eric Stumberg: don't
• 52:04
  Eric Stumberg: you
• 52:05
  Eric Stumberg: call
• 52:05
  Eric Stumberg: this
• 52:05
  Eric Stumberg: number?
• 52:05
  Eric Stumberg: And
• 52:05
  Eric Stumberg: they're
• 52:05
  Eric Stumberg: like,
• 52:06
  Eric Stumberg: great.
• 52:06
  Eric Stumberg: And
• 52:06
  Eric Stumberg: so,
• 52:07
  Eric Stumberg: those
• 52:08
  Eric Stumberg: are
• 52:08
  Eric Stumberg: things
• 52:08
  Eric Stumberg: that
• 52:08
  Eric Stumberg: kind
• 52:08
  Eric Stumberg: of.
• 52:09
  Eric Stumberg: I
• 52:09
  Eric Stumberg: guess
• 52:09
  Eric Stumberg: better
• 52:10
  Eric Stumberg: tools
• 52:10
  Eric Stumberg: and
• 52:10
  Eric Stumberg: equipping
• 52:11
  Eric Stumberg: people
• 52:11
  Eric Stumberg: and
• 52:11
  Eric Stumberg: reducing
• 52:12
  Eric Stumberg: toil,
• 52:13
  Eric Stumberg: super
• 52:13
  Eric Stumberg: helpful.
• 52:15
  Brian Searl: You
• 52:15
  Brian Searl: just
• 52:15
  Brian Searl: have
• 52:15
  Brian Searl: to
• 52:15
  Brian Searl: start
• 52:15
  Brian Searl: with
• 52:15
  Brian Searl: that
• 52:15
  Brian Searl: exercise,
• 52:16
  Brian Searl: right?
• 52:16
  Brian Searl: Whatever
• 52:17
  Brian Searl: your
• 52:17
  Brian Searl: unique
• 52:17
  Brian Searl: situation
• 52:18
  Brian Searl: is
• 52:18
  Brian Searl: at
• 52:18
  Brian Searl: your
• 52:18
  Brian Searl: property,
• 52:18
  Brian Searl: whatever
• 52:19
  Brian Searl: you're
• 52:19
  Brian Searl: trying
• 52:19
  Brian Searl: to
• 52:19
  Brian Searl: solve,
• 52:19
  Brian Searl: whether
• 52:20
  Brian Searl: you're
• 52:20
  Brian Searl: trying
• 52:20
  Brian Searl: to
• 52:20
  Brian Searl: build
• 52:20
  Brian Searl: a
• 52:20
  Brian Searl: better
• 52:20
  Brian Searl: team,
• 52:21
  Brian Searl: or
• 52:22
  Brian Searl: you're
• 52:22
  Brian Searl: trying
• 52:22
  Brian Searl: to
• 52:22
  Brian Searl: solve
• 52:23
  Brian Searl: for
• 52:23
  Brian Searl: the
• 52:23
  Brian Searl: guest
• 52:23
  Brian Searl: experience,
• 52:24
  Brian Searl: or
• 52:24
  Brian Searl: any
• 52:24
  Brian Searl: of
• 52:24
  Brian Searl: the
• 52:24
  Brian Searl: number
• 52:24
  Brian Searl: of
• 52:25
  Brian Searl: other
• 52:25
  Brian Searl: things
• 52:25
  Brian Searl: that
• 52:25
  Brian Searl: we've
• 52:25
  Brian Searl: talked
• 52:26
  Brian Searl: about
• 52:26
  Brian Searl: in
• 52:26
  Brian Searl: the
• 52:26
  Brian Searl: show,
• 52:27
  Brian Searl: I
• 52:27
  Brian Searl: think
• 52:27
  Brian Searl: you
• 52:27
  Brian Searl: just
• 52:27
  Brian Searl: have
• 52:28
  Brian Searl: to
• 52:28
  Brian Searl: start
• 52:28
  Brian Searl: by
• 52:28
  Brian Searl: putting
• 52:28
  Brian Searl: yourself
• 52:29
  Brian Searl: in
• 52:29
  Brian Searl: that
• 52:29
  Brian Searl: position,
• 52:29
  Brian Searl: analyzing
• 52:30
  Brian Searl: what
• 52:30
  Brian Searl: you're
• 52:30
  Brian Searl: trying
• 52:31
  Brian Searl: to
• 52:31
  Brian Searl: solve,
• 52:31
  Brian Searl: and
• 52:31
  Brian Searl: then
• 52:31
  Brian Searl: working
• 52:32
  Brian Searl: forwards
• 52:32
  Brian Searl: or
• 52:32
  Brian Searl: backwards
• 52:33
  Brian Searl: from
• 52:33
  Brian Searl: there,
• 52:33
  Brian Searl: really.
• 52:34
  Brian Searl: I
• 52:34
  Brian Searl: guess
• 52:34
  Brian Searl: forwards,
• 52:35
  Brian Searl: but,
• 52:36
  Brian Searl: is
• 52:36
  Brian Searl: that
• 52:36
  Brian Searl: fair?
• 52:36
  Brian Searl: Just
• 52:37
  Brian Searl: one
• 52:37
  Brian Searl: step
• 52:37
  Brian Searl: at
• 52:37
  Brian Searl: a
• 52:37
  Brian Searl: time.
• 52:38
  Brian Searl: So,
• 52:39
  Brian Searl: okay.
• 52:39
  Brian Searl: We're
• 52:39
  Brian Searl: coming
• 52:40
  Brian Searl: up
• 52:40
  Brian Searl: on
• 52:40
  Brian Searl: our
• 52:40
  Brian Searl: end
• 52:40
  Brian Searl: of
• 52:40
  Brian Searl: our
• 52:41
  Brian Searl: show
• 52:41
  Brian Searl: here.
• 52:41
  Brian Searl: That
• 52:41
  Brian Searl: went
• 52:41
  Brian Searl: pretty
• 52:42
  Brian Searl: quick
• 52:42
  Brian Searl: today.
• 52:42
  Brian Searl: So,
• 52:42
  Brian Searl: any
• 52:43
  Brian Searl: final
• 52:43
  Brian Searl: thoughts
• 52:43
  Brian Searl: or
• 52:43
  Brian Searl: just
• 52:44
  Brian Searl: kind
• 52:44
  Brian Searl: of
• 52:44
  Brian Searl: go
• 52:44
  Brian Searl: around
• 52:44
  Brian Searl: the
• 52:44
  Brian Searl: room
• 52:44
  Brian Searl: and
• 52:44
  Brian Searl: Jeff
• 52:45
  Brian Searl: you're
• 52:45
  Brian Searl: at
• 52:45
  Brian Searl: the
• 52:45
  Brian Searl: top
• 52:45
  Brian Searl: of
• 52:45
  Brian Searl: my
• 52:45
  Brian Searl: screen.
• 52:46
  Brian Searl: You
• 52:46
  Brian Searl: want
• 52:46
  Brian Searl: to
• 52:46
  Brian Searl: have
• 52:46
  Brian Searl: any
• 52:46
  Brian Searl: final
• 52:47
  Brian Searl: thoughts?
• 52:51
  Jeff Hoffman: Just
• 52:52
  Jeff Hoffman: to
• 52:52
  Jeff Hoffman: let
• 52:52
  Jeff Hoffman: people
• 52:53
  Jeff Hoffman: know
• 52:53
  Jeff Hoffman: that
• 52:53
  Jeff Hoffman: technology
• 52:54
  Jeff Hoffman: is
• 52:54
  Jeff Hoffman: coming
• 52:55
  Jeff Hoffman: and
• 52:55
  Jeff Hoffman: it's
• 52:55
  Jeff Hoffman: going
• 52:56
  Jeff Hoffman: to
• 52:56
  Jeff Hoffman: be
• 52:56
  Jeff Hoffman: a
• 52:56
  Jeff Hoffman: major
• 52:56
  Jeff Hoffman: part
• 52:57
  Jeff Hoffman: of
• 52:57
  Jeff Hoffman: our
• 52:57
  Jeff Hoffman: industry
• 52:58
  Jeff Hoffman: going
• 52:58
  Jeff Hoffman: forward.
• 53:00
  Jeff Hoffman: But
• 53:01
  Jeff Hoffman: you
• 53:01
  Jeff Hoffman: also
• 53:01
  Jeff Hoffman: still
• 53:01
  Jeff Hoffman: have
• 53:02
  Jeff Hoffman: to,
• 53:02
  Jeff Hoffman: we're
• 53:02
  Jeff Hoffman: in
• 53:03
  Jeff Hoffman: a
• 53:03
  Jeff Hoffman: human
• 53:04
  Jeff Hoffman: business.
• 53:04
  Jeff Hoffman: We're
• 53:04
  Jeff Hoffman: in
• 53:04
  Jeff Hoffman: a
• 53:05
  Jeff Hoffman: touchy
• 53:05
  Jeff Hoffman: feely
• 53:05
  Jeff Hoffman: business.
• 53:07
  Jeff Hoffman: So
• 53:08
  Jeff Hoffman: we
• 53:08
  Jeff Hoffman: got
• 53:08
  Jeff Hoffman: to
• 53:08
  Jeff Hoffman: merge
• 53:08
  Jeff Hoffman: the
• 53:08
  Jeff Hoffman: two
• 53:09
  Jeff Hoffman: together.
• 53:11
  Brian Searl: 100
• 53:12
  Brian Searl: percent
• 53:12
  Brian Searl: agree.
• 53:12
  Brian Searl: Yep.
• 53:13
  Brian Searl: Kelly.
• 53:14
  Kelly Jones: Yeah,
• 53:15
  Kelly Jones: same,
• 53:15
  Kelly Jones: right?
• 53:16
  Kelly Jones: People
• 53:16
  Kelly Jones: buy
• 53:16
  Kelly Jones: from
• 53:17
  Kelly Jones: people.
• 53:17
  Kelly Jones: People
• 53:17
  Kelly Jones: want
• 53:18
  Kelly Jones: to
• 53:18
  Kelly Jones: interact
• 53:18
  Kelly Jones: with
• 53:18
  Kelly Jones: people.
• 53:19
  Kelly Jones: You
• 53:19
  Kelly Jones: know,
• 53:20
  Kelly Jones: start
• 53:20
  Kelly Jones: by
• 53:20
  Kelly Jones: building
• 53:21
  Kelly Jones: your
• 53:21
  Kelly Jones: team,
• 53:21
  Kelly Jones: whether
• 53:21
  Kelly Jones: it's
• 53:22
  Kelly Jones: one,
• 53:22
  Kelly Jones: one
• 53:22
  Kelly Jones: other
• 53:23
  Kelly Jones: person
• 53:23
  Kelly Jones: or
• 53:24
  Kelly Jones: 100
• 53:24
  Kelly Jones: other
• 53:24
  Kelly Jones: people.
• 53:25
  Kelly Jones: And
• 53:25
  Kelly Jones: then
• 53:26
  Kelly Jones: technology
• 53:27
  Kelly Jones: is
• 53:27
  Kelly Jones: not
• 53:27
  Kelly Jones: a
• 53:28
  Kelly Jones: one
• 53:28
  Kelly Jones: size
• 53:28
  Kelly Jones: fits
• 53:29
  Kelly Jones: all
• 53:29
  Kelly Jones: answer.
• 53:29
  Kelly Jones: Just
• 53:30
  Kelly Jones: like
• 53:30
  Kelly Jones: anything
• 53:30
  Kelly Jones: else
• 53:31
  Kelly Jones: in
• 53:31
  Kelly Jones: our
• 53:32
  Kelly Jones: industry.
• 53:32
  Kelly Jones: Find
• 53:32
  Kelly Jones: what
• 53:33
  Kelly Jones: works
• 53:33
  Kelly Jones: for
• 53:33
  Kelly Jones: you.
• 53:34
  Kelly Jones: And.
• 53:34
  Kelly Jones: Build
• 53:35
  Kelly Jones: your
• 53:35
  Kelly Jones: network,
• 53:35
  Kelly Jones: attend
• 53:36
  Kelly Jones: the
• 53:36
  Kelly Jones: conferences
• 53:37
  Kelly Jones: and,
• 53:37
  Kelly Jones: you
• 53:38
  Kelly Jones: know,
• 53:38
  Kelly Jones: Brian,
• 53:38
  Kelly Jones: we
• 53:38
  Kelly Jones: started
• 53:39
  Kelly Jones: at
• 53:39
  Kelly Jones: the
• 53:39
  Kelly Jones: top
• 53:39
  Kelly Jones: of
• 53:39
  Kelly Jones: the
• 53:39
  Kelly Jones: hour
• 53:40
  Kelly Jones: talking
• 53:40
  Kelly Jones: about
• 53:40
  Kelly Jones: its
• 53:41
  Kelly Jones: conference
• 53:41
  Kelly Jones: season
• 53:42
  Kelly Jones: and
• 53:42
  Kelly Jones: how
• 53:43
  Kelly Jones: things
• 53:43
  Kelly Jones: start
• 53:43
  Kelly Jones: at
• 53:43
  Kelly Jones: one
• 53:43
  Kelly Jones: property
• 53:44
  Kelly Jones: and
• 53:44
  Kelly Jones: then
• 53:44
  Kelly Jones: get
• 53:44
  Kelly Jones: adapted
• 53:45
  Kelly Jones: and
• 53:45
  Kelly Jones: adapted.
• 53:46
  Kelly Jones: And
• 53:46
  Kelly Jones: that's
• 53:46
  Kelly Jones: how
• 53:46
  Kelly Jones: our
• 53:46
  Kelly Jones: industry
• 53:47
  Kelly Jones: moves
• 53:47
  Kelly Jones: forward.
• 53:47
  Kelly Jones: And
• 53:48
  Kelly Jones: that
• 53:48
  Kelly Jones: all
• 53:48
  Kelly Jones: happens
• 53:49
  Kelly Jones: at
• 53:49
  Kelly Jones: the
• 53:49
  Kelly Jones: conferences
• 53:50
  Kelly Jones: that
• 53:50
  Kelly Jones: people
• 53:50
  Kelly Jones: attend.
• 53:51
  Kelly Jones: And
• 53:52
  Kelly Jones: you
• 53:53
  Kelly Jones: know,
• 53:53
  Kelly Jones: not
• 53:53
  Kelly Jones: only
• 53:53
  Kelly Jones: through
• 53:54
  Kelly Jones: the
• 53:54
  Kelly Jones: classes
• 53:54
  Kelly Jones: and
• 53:54
  Kelly Jones: the
• 53:55
  Kelly Jones: sessions,
• 53:55
  Kelly Jones: but
• 53:56
  Kelly Jones: quite
• 53:56
  Kelly Jones: often
• 53:56
  Kelly Jones: the
• 53:56
  Kelly Jones: conversations
• 53:57
  Kelly Jones: that
• 53:57
  Kelly Jones: happen
• 53:57
  Kelly Jones: in
• 53:58
  Kelly Jones: the
• 53:58
  Kelly Jones: hallway
• 53:58
  Kelly Jones: are
• 53:59
  Kelly Jones: much
• 54:00
  Kelly Jones: more
• 54:00
  Kelly Jones: important.
• 54:00
  Jeff Hoffman: Yes.
• 54:02
  Brian Searl: Yeah,
• 54:02
  Brian Searl: a
• 54:02
  Brian Searl: hundred
• 54:02
  Brian Searl: percent.
• 54:03
  Brian Searl: I
• 54:03
  Brian Searl: was
• 54:03
  Brian Searl: talking
• 54:03
  Brian Searl: last
• 54:03
  Brian Searl: week
• 54:03
  Brian Searl: on
• 54:04
  Brian Searl: the
• 54:04
  Brian Searl: show.
• 54:04
  Brian Searl: I
• 54:04
  Brian Searl: think
• 54:05
  Brian Searl: Greg
• 54:05
  Brian Searl: Gerber,
• 54:05
  Brian Searl: you
• 54:05
  Brian Searl: probably
• 54:06
  Brian Searl: remember
• 54:06
  Brian Searl: him.
• 54:06
  Brian Searl: Kelly.
• 54:07
  Kelly Jones: Yeah
• 54:08
  Brian Searl: he
• 54:08
  Brian Searl: was
• 54:08
  Brian Searl: sharing.
• 54:09
  Brian Searl: He
• 54:09
  Brian Searl: went,
• 54:09
  Brian Searl: he
• 54:09
  Brian Searl: does
• 54:09
  Brian Searl: this
• 54:09
  Brian Searl: forward
• 54:10
  Brian Searl: from
• 54:10
  Brian Searl: 50
• 54:10
  Brian Searl: thing
• 54:10
  Brian Searl: now,
• 54:10
  Brian Searl: but
• 54:11
  Brian Searl: he
• 54:11
  Brian Searl: was
• 54:11
  Brian Searl: sharing
• 54:11
  Brian Searl: that
• 54:11
  Brian Searl: somebody
• 54:11
  Brian Searl: did
• 54:11
  Brian Searl: an
• 54:12
  Brian Searl: unconference
• 54:13
  Brian Searl: in
• 54:13
  Brian Searl: Florida
• 54:14
  Brian Searl: where
• 54:14
  Brian Searl: it
• 54:14
  Brian Searl: was
• 54:14
  Brian Searl: just
• 54:14
  Brian Searl: all
• 54:15
  Brian Searl: networking,
• 54:15
  Brian Searl: like
• 54:15
  Brian Searl: little
• 54:15
  Brian Searl: breakout
• 54:16
  Brian Searl: tables
• 54:16
  Brian Searl: near
• 54:16
  Brian Searl: the
• 54:17
  Brian Searl: bar
• 54:17
  Brian Searl: and
• 54:17
  Brian Searl: stuff
• 54:17
  Brian Searl: like,
• 54:17
  Brian Searl: obviously
• 54:18
  Brian Searl: learning,
• 54:18
  Brian Searl: which
• 54:19
  Brian Searl: is
• 54:19
  Brian Searl: totally
• 54:19
  Brian Searl: different
• 54:19
  Brian Searl: because
• 54:20
  Brian Searl: you're
• 54:20
  Brian Searl: right.
• 54:21
  Brian Searl: The
• 54:21
  Brian Searl: networking
• 54:21
  Brian Searl: is
• 54:21
  Brian Searl: where
• 54:22
  Brian Searl: the
• 54:22
  Brian Searl: real
• 54:23
  Brian Searl: value
• 54:23
  Brian Searl: comes
• 54:24
  Brian Searl: from,
• 54:24
  Brian Searl: like
• 54:25
  Brian Searl: conferences,
• 54:26
  Brian Searl: generally
• 54:26
  Brian Searl: speaking,
• 54:26
  Brian Searl: I
• 54:26
  Brian Searl: think
• 54:27
  Brian Searl: so.
• 54:27
  Brian Searl: Yeah.
• 54:29
  Sandy Ellingson: Yeah,
• 54:29
  Sandy Ellingson: I
• 54:29
  Sandy Ellingson: was
• 54:29
  Sandy Ellingson: just
• 54:30
  Sandy Ellingson: thinking,
• 54:30
  Sandy Ellingson: as
• 54:30
  Sandy Ellingson: both
• 54:30
  Sandy Ellingson: of
• 54:31
  Sandy Ellingson: you
• 54:31
  Sandy Ellingson: were
• 54:31
  Sandy Ellingson: talking,
• 54:31
  Sandy Ellingson: something
• 54:32
  Sandy Ellingson: I
• 54:32
  Sandy Ellingson: would
• 54:32
  Sandy Ellingson: love
• 54:32
  Sandy Ellingson: to
• 54:33
  Sandy Ellingson: see,
• 54:33
  Sandy Ellingson: and
• 54:33
  Sandy Ellingson: I
• 54:33
  Sandy Ellingson: know
• 54:33
  Sandy Ellingson: that
• 54:34
  Sandy Ellingson: several
• 54:34
  Sandy Ellingson: of
• 54:34
  Sandy Ellingson: our
• 54:35
  Sandy Ellingson: state
• 54:35
  Sandy Ellingson: conference
• 54:35
  Sandy Ellingson: leaders,
• 54:36
  Sandy Ellingson: I
• 54:36
  Sandy Ellingson: always
• 54:36
  Sandy Ellingson: encourage
• 54:37
  Sandy Ellingson: them
• 54:37
  Sandy Ellingson: to
• 54:37
  Sandy Ellingson: watch
• 54:37
  Sandy Ellingson: this,
• 54:38
  Sandy Ellingson: and
• 54:39
  Sandy Ellingson: I
• 54:39
  Sandy Ellingson: would
• 54:39
  Sandy Ellingson: love
• 54:39
  Sandy Ellingson: to
• 54:39
  Sandy Ellingson: see
• 54:39
  Sandy Ellingson: some
• 54:40
  Sandy Ellingson: of
• 54:40
  Sandy Ellingson: these
• 54:40
  Sandy Ellingson: topics
• 54:41
  Sandy Ellingson: actually
• 54:41
  Sandy Ellingson: taught
• 54:42
  Sandy Ellingson: at
• 54:42
  Sandy Ellingson: some
• 54:43
  Sandy Ellingson: of
• 54:43
  Sandy Ellingson: those
• 54:43
  Sandy Ellingson: conferences,
• 54:44
  Sandy Ellingson: because
• 54:44
  Sandy Ellingson: there's
• 54:44
  Sandy Ellingson: an
• 54:44
  Sandy Ellingson: economy
• 54:45
  Sandy Ellingson: of
• 54:45
  Sandy Ellingson: scale
• 54:45
  Sandy Ellingson: then
• 54:46
  Sandy Ellingson: that
• 54:46
  Sandy Ellingson: can
• 54:46
  Sandy Ellingson: be
• 54:46
  Sandy Ellingson: gained.
• 54:47
  Sandy Ellingson: Some
• 54:47
  Sandy Ellingson: of
• 54:47
  Sandy Ellingson: these
• 54:47
  Sandy Ellingson: parks
• 54:47
  Sandy Ellingson: that
• 54:47
  Sandy Ellingson: may
• 54:48
  Sandy Ellingson: not
• 54:48
  Sandy Ellingson: be
• 54:48
  Sandy Ellingson: able
• 54:48
  Sandy Ellingson: to
• 54:48
  Sandy Ellingson: afford
• 54:49
  Sandy Ellingson: to
• 54:49
  Sandy Ellingson: bring
• 54:49
  Sandy Ellingson: a
• 54:49
  Sandy Ellingson: consultant
• 54:50
  Sandy Ellingson: in
• 54:50
  Sandy Ellingson: just
• 54:50
  Sandy Ellingson: for
• 54:50
  Sandy Ellingson: their
• 54:50
  Sandy Ellingson: park
• 54:51
  Sandy Ellingson: could
• 54:51
  Sandy Ellingson: participate
• 54:52
  Sandy Ellingson: then,
• 54:52
  Sandy Ellingson: because
• 54:53
  Sandy Ellingson: you
• 54:53
  Sandy Ellingson: could
• 54:53
  Sandy Ellingson: do
• 54:53
  Sandy Ellingson: a
• 54:53
  Sandy Ellingson: whole
• 54:53
  Sandy Ellingson: group
• 54:53
  Sandy Ellingson: of
• 54:54
  Sandy Ellingson: people
• 54:54
  Sandy Ellingson: at
• 54:54
  Sandy Ellingson: one
• 54:54
  Sandy Ellingson: time.
• 54:55
  Sandy Ellingson: So,
• 54:56
  Sandy Ellingson: little
• 54:56
  Sandy Ellingson: plug
• 54:56
  Sandy Ellingson: for
• 54:56
  Sandy Ellingson: that.
• 54:57
  Sandy Ellingson: Don't
• 54:58
  Sandy Ellingson: laugh,
• 54:59
  Sandy Ellingson: Jeff
• 54:59
  Sandy Ellingson: Hoffman.,
• 55:01
  Brian Searl: As
• 55:01
  Brian Searl: Jeff
• 55:02
  Brian Searl: still
• 55:02
  Brian Searl: gets
• 55:02
  Brian Searl: his
• 55:02
  Brian Searl: check,
• 55:03
  Brian Searl: that's
• 55:03
  Brian Searl: all
• 55:03
  Brian Searl: I'm
• 55:03
  Brian Searl: concerned
• 55:04
  Brian Searl: about.
• 55:04
  Brian Searl: So,
• 55:05
  Brian Searl: if
• 55:05
  Brian Searl: we
• 55:05
  Brian Searl: want
• 55:05
  Brian Searl: to
• 55:05
  Brian Searl: gather
• 55:05
  Brian Searl: people
• 55:06
  Brian Searl: together
• 55:06
  Brian Searl: and
• 55:06
  Brian Searl: they
• 55:06
  Brian Searl: all
• 55:06
  Brian Searl: give
• 55:07
  Brian Searl: Jeff
• 55:07
  Brian Searl: money
• 55:08
  Brian Searl: he
• 55:08
  Brian Searl: needs
• 55:08
  Brian Searl: to
• 55:08
  Brian Searl: be
• 55:08
  Brian Searl: able
• 55:08
  Brian Searl: to
• 55:09
  Brian Searl: afford
• 55:09
  Brian Searl: his
• 55:09
  Brian Searl: hats.
• 55:09
  Brian Searl: Eric,
• 55:10
  Brian Searl: why
• 55:10
  Brian Searl: don't
• 55:10
  Brian Searl: you.
• 55:10
  Jeff Hoffman: I'd
• 55:10
  Jeff Hoffman: rather
• 55:10
  Jeff Hoffman: do
• 55:11
  Jeff Hoffman: it
• 55:11
  Jeff Hoffman: in
• 55:11
  Jeff Hoffman: a
• 55:11
  Jeff Hoffman: classroom.
• 55:13
  Eric Stumberg: I
• 55:13
  Eric Stumberg: just
• 55:13
  Eric Stumberg: think
• 55:13
  Eric Stumberg: we're
• 55:13
  Eric Stumberg: in
• 55:13
  Eric Stumberg: the
• 55:13
  Eric Stumberg: people
• 55:14
  Eric Stumberg: business,
• 55:14
  Eric Stumberg: right?
• 55:15
  Eric Stumberg: And
• 55:15
  Eric Stumberg: so
• 55:15
  Eric Stumberg: as
• 55:15
  Eric Stumberg: far
• 55:16
  Eric Stumberg: as
• 55:16
  Eric Stumberg: we're
• 55:16
  Eric Stumberg: willing
• 55:16
  Eric Stumberg: to,
• 55:17
  Eric Stumberg: and
• 55:17
  Eric Stumberg: Bazelius
• 55:17
  Eric Stumberg: are
• 55:17
  Eric Stumberg: willing
• 55:18
  Eric Stumberg: to
• 55:19
  Eric Stumberg: engage
• 55:19
  Eric Stumberg: that
• 55:20
  Eric Stumberg: will
• 55:20
  Eric Stumberg: be
• 55:20
  Eric Stumberg: the
• 55:20
  Eric Stumberg: limit
• 55:20
  Eric Stumberg: or,
• 55:21
  Eric Stumberg: right?
• 55:21
  Eric Stumberg: And
• 55:21
  Eric Stumberg: so
• 55:22
  Eric Stumberg: that's
• 55:22
  Eric Stumberg: one,
• 55:22
  Eric Stumberg: I
• 55:22
  Eric Stumberg: think
• 55:23
  Eric Stumberg: technology
• 55:23
  Eric Stumberg: is
• 55:23
  Eric Stumberg: an
• 55:23
  Eric Stumberg: enabler,
• 55:24
  Eric Stumberg: and
• 55:24
  Eric Stumberg: we
• 55:24
  Eric Stumberg: just
• 55:24
  Eric Stumberg: talked
• 55:25
  Eric Stumberg: about
• 55:25
  Eric Stumberg: that,
• 55:25
  Eric Stumberg: of
• 55:25
  Eric Stumberg: these
• 55:26
  Eric Stumberg: different
• 55:26
  Eric Stumberg: experiences,
• 55:26
  Eric Stumberg: whether
• 55:27
  Eric Stumberg: it's
• 55:27
  Eric Stumberg: an
• 55:27
  Eric Stumberg: operational
• 55:28
  Eric Stumberg: experience
• 55:28
  Eric Stumberg: or
• 55:28
  Eric Stumberg: an
• 55:28
  Eric Stumberg: operational
• 55:29
  Eric Stumberg: outcome,
• 55:30
  Eric Stumberg: or
• 55:31
  Eric Stumberg: a
• 55:31
  Eric Stumberg: team
• 55:31
  Eric Stumberg: experience,
• 55:32
  Eric Stumberg: or
• 55:33
  Eric Stumberg: a
• 55:33
  Eric Stumberg: guest
• 55:33
  Eric Stumberg: experience,
• 55:34
  Eric Stumberg: right?
• 55:34
  Eric Stumberg: But
• 55:34
  Eric Stumberg: it's
• 55:34
  Eric Stumberg: an
• 55:34
  Eric Stumberg: enabler
• 55:35
  Eric Stumberg: of
• 55:35
  Eric Stumberg: that
• 55:35
  Eric Stumberg: experience.
• 55:36
  Eric Stumberg: I
• 55:36
  Eric Stumberg: think
• 55:36
  Eric Stumberg: the
• 55:36
  Eric Stumberg: thing
• 55:37
  Eric Stumberg: Maybe
• 55:37
  Eric Stumberg: we
• 55:37
  Eric Stumberg: were
• 55:37
  Eric Stumberg: talking
• 55:38
  Eric Stumberg: about
• 55:38
  Eric Stumberg: around
• 55:38
  Eric Stumberg: just
• 55:39
  Eric Stumberg: generationally
• 55:39
  Eric Stumberg: but
• 55:39
  Eric Stumberg: our
• 55:39
  Eric Stumberg: employees
• 55:40
  Eric Stumberg: and
• 55:40
  Eric Stumberg: our
• 55:41
  Eric Stumberg: guests,
• 55:41
  Eric Stumberg: our
• 55:41
  Eric Stumberg: customers
• 55:42
  Eric Stumberg: are
• 55:42
  Eric Stumberg: bringing
• 55:42
  Eric Stumberg: expectations
• 55:43
  Eric Stumberg: about
• 55:43
  Eric Stumberg: technology,
• 55:44
  Eric Stumberg: too.
• 55:45
  Eric Stumberg: And
• 55:45
  Eric Stumberg: so
• 55:46
  Eric Stumberg: there
• 55:46
  Eric Stumberg: is
• 55:46
  Eric Stumberg: something
• 55:47
  Eric Stumberg: around
• 55:47
  Eric Stumberg: us
• 55:47
  Eric Stumberg: paying
• 55:47
  Eric Stumberg: attention
• 55:48
  Eric Stumberg: and
• 55:48
  Eric Stumberg: adopting
• 55:49
  Eric Stumberg: as
• 55:49
  Eric Stumberg: we
• 55:50
  Eric Stumberg: see
• 55:50
  Eric Stumberg: fit,
• 55:50
  Eric Stumberg: but
• 55:50
  Eric Stumberg: there's
• 55:51
  Eric Stumberg: also
• 55:52
  Eric Stumberg: expectations
• 55:52
  Eric Stumberg: being
• 55:53
  Eric Stumberg: brought
• 55:53
  Eric Stumberg: to
• 55:53
  Eric Stumberg: us
• 55:53
  Eric Stumberg: that
• 55:53
  Eric Stumberg: we
• 55:54
  Eric Stumberg: need
• 55:54
  Eric Stumberg: to
• 55:54
  Eric Stumberg: meet
• 55:54
  Eric Stumberg: or
• 55:54
  Eric Stumberg: choose
• 55:54
  Eric Stumberg: not
• 55:55
  Eric Stumberg: to
• 55:55
  Eric Stumberg: meet.
• 55:55
  Eric Stumberg: And
• 55:56
  Eric Stumberg: That's
• 55:56
  Eric Stumberg: it.
• 55:57
  Brian Searl: And
• 55:57
  Brian Searl: I
• 55:57
  Brian Searl: will
• 55:58
  Brian Searl: do
• 55:58
  Brian Searl: this.
• 55:58
  Brian Searl: Eric,
• 55:58
  Brian Searl: for
• 55:58
  Brian Searl: the
• 55:59
  Brian Searl: campground
• 55:59
  Brian Searl: owners
• 55:59
  Brian Searl: who
• 55:59
  Brian Searl: are
• 55:59
  Brian Searl: watching,
• 56:00
  Brian Searl: where
• 56:00
  Brian Searl: can
• 56:00
  Brian Searl: they
• 56:00
  Brian Searl: find
• 56:00
  Brian Searl: out
• 56:00
  Brian Searl: more
• 56:00
  Brian Searl: about
• 56:01
  Brian Searl: Tango
• 56:01
  Brian Searl: Internet?
• 56:01
  Brian Searl: We'll
• 56:01
  Brian Searl: loop
• 56:01
  Brian Searl: back
• 56:02
  Brian Searl: through
• 56:02
  Brian Searl: the
• 56:02
  Brian Searl: other
• 56:02
  Brian Searl: three
• 56:03
  Brian Searl: and
• 56:03
  Brian Searl: give
• 56:03
  Brian Searl: you
• 56:03
  Brian Searl: guys
• 56:03
  Brian Searl: a
• 56:03
  Brian Searl: chance
• 56:04
  Brian Searl: to,
• 56:04
  Brian Searl: but
• 56:05
  Eric Stumberg: Great.
• 56:06
  Eric Stumberg: They
• 56:06
  Eric Stumberg: can
• 56:06
  Eric Stumberg: go
• 56:06
  Eric Stumberg: to
• 56:06
  Eric Stumberg: www.
• 56:07
  Eric Stumberg: tangointernet.
• 56:09
  Eric Stumberg: com
• 56:09
  Eric Stumberg: or
• 56:09
  Eric Stumberg: they
• 56:09
  Eric Stumberg: can
• 56:09
  Eric Stumberg: send
• 56:10
  Eric Stumberg: an
• 56:10
  Eric Stumberg: email
• 56:10
  Eric Stumberg: to
• 56:11
  Eric Stumberg: eric
• 56:11
  Eric Stumberg: at
• 56:11
  Eric Stumberg: tangointernet.
• 56:14
  Eric Stumberg: com
• 56:14
  Eric Stumberg: or
• 56:14
  Eric Stumberg: find
• 56:14
  Eric Stumberg: me
• 56:14
  Eric Stumberg: on
• 56:14
  Eric Stumberg: LinkedIn.
• 56:16
  Brian Searl: Awesome.
• 56:17
  Brian Searl: Thanks
• 56:17
  Brian Searl: for
• 56:17
  Brian Searl: being
• 56:17
  Brian Searl: here,
• 56:17
  Brian Searl: Eric.
• 56:18
  Brian Searl: Mike,
• 56:18
  Brian Searl: final
• 56:19
  Brian Searl: thoughts?
• 56:19
  Brian Searl: And
• 56:19
  Brian Searl: then
• 56:20
  Brian Searl: CRR?
• 56:21
  Mike Harrison: No.
• 56:22
  Mike Harrison: I
• 56:22
  Mike Harrison: think
• 56:22
  Mike Harrison: everybody,
• 56:23
  Mike Harrison: everybody
• 56:23
  Mike Harrison: said
• 56:23
  Mike Harrison: it
• 56:23
  Mike Harrison: well.
• 56:23
  Mike Harrison: I
• 56:23
  Mike Harrison: don't
• 56:24
  Mike Harrison: need
• 56:24
  Mike Harrison: to
• 56:24
  Mike Harrison: restate
• 56:24
  Mike Harrison: it.
• 56:25
  Mike Harrison: I
• 56:25
  Mike Harrison: just
• 56:25
  Mike Harrison: appreciate
• 56:25
  Mike Harrison: the
• 56:25
  Mike Harrison: the
• 56:26
  Mike Harrison: discussion.
• 56:26
  Mike Harrison: It's
• 56:26
  Mike Harrison: a
• 56:26
  Mike Harrison: great
• 56:27
  Mike Harrison: one
• 56:27
  Mike Harrison: and
• 56:27
  Mike Harrison: it
• 56:27
  Mike Harrison: won't
• 56:27
  Mike Harrison: stop.
• 56:29
  Brian Searl: Where
• 56:29
  Brian Searl: can
• 56:29
  Brian Searl: they
• 56:29
  Brian Searl: learn
• 56:29
  Brian Searl: more
• 56:29
  Brian Searl: about
• 56:30
  Brian Searl: CRR
• 56:30
  Brian Searl: Hospitality
• 56:30
  Brian Searl: and
• 56:30
  Brian Searl: what
• 56:30
  Brian Searl: you
• 56:31
  Brian Searl: guys
• 56:31
  Brian Searl: do?
• 56:32
  Mike Harrison: Www.
• 56:33
  Mike Harrison: crrhospitality.
• 56:35
  Mike Harrison: com.
• 56:35
  Mike Harrison: Or
• 56:35
  Mike Harrison: you
• 56:36
  Mike Harrison: can
• 56:36
  Mike Harrison: send
• 56:36
  Mike Harrison: me
• 56:36
  Mike Harrison: an
• 56:36
  Mike Harrison: email
• 56:36
  Mike Harrison: at
• 56:36
  Mike Harrison: mharrison
• 56:37
  Mike Harrison: at
• 56:38
  Mike Harrison: crrhospitality.
• 56:39
  Mike Harrison: com
• 56:40
  Mike Harrison: or
• 56:40
  Mike Harrison: you
• 56:40
  Mike Harrison: can
• 56:40
  Mike Harrison: call
• 56:40
  Mike Harrison: Jeff
• 56:40
  Mike Harrison: or
• 56:40
  Mike Harrison: Sandy
• 56:41
  Mike Harrison: and
• 56:41
  Mike Harrison: they'll
• 56:41
  Mike Harrison: tell
• 56:42
  Mike Harrison: you
• 56:42
  Mike Harrison: where
• 56:42
  Mike Harrison: to
• 56:42
  Mike Harrison: find
• 56:43
  Mike Harrison: us.
• 56:43
  Mike Harrison: Kelly,
• 56:43
  Mike Harrison: I
• 56:44
  Brian Searl: want
• 56:44
  Brian Searl: to
• 56:45
  Brian Searl: give
• 56:45
  Brian Searl: you
• 56:45
  Brian Searl: a
• 56:45
  Brian Searl: chance
• 56:46
  Brian Searl: to,
• 56:46
  Brian Searl: where
• 56:46
  Brian Searl: can
• 56:47
  Brian Searl: they
• 56:47
  Brian Searl: find
• 56:47
  Brian Searl: out
• 56:47
  Brian Searl: more
• 56:47
  Brian Searl: about
• 56:47
  Brian Searl: Great
• 56:47
  Brian Searl: Escapes?
• 56:48
  Kelly Jones: Yeah
• 56:49
  Kelly Jones: great
• 56:49
  Kelly Jones: escapes
• 56:49
  Kelly Jones: RV
• 56:49
  Kelly Jones: resorts
• 56:50
  Kelly Jones: dot
• 56:50
  Kelly Jones: com.
• 56:51
  Kelly Jones: We're
• 56:51
  Kelly Jones: all
• 56:51
  Kelly Jones: pretty
• 56:52
  Kelly Jones: challenged
• 56:53
  Kelly Jones: with
• 56:53
  Kelly Jones: our
• 56:53
  Kelly Jones: names,
• 56:53
  Kelly Jones: right?
• 56:54
  Kelly Jones: And
• 56:54
  Kelly Jones: my
• 56:54
  Kelly Jones: email
• 56:54
  Kelly Jones: is
• 56:55
  Kelly Jones: kelly
• 56:55
  Kelly Jones: at
• 56:55
  Kelly Jones: Jenkins
• 56:56
  Kelly Jones: org.
• 56:57
  Kelly Jones: com.
• 56:58
  Kelly Jones: Or
• 56:58
  Kelly Jones: find
• 56:58
  Kelly Jones: me
• 56:58
  Kelly Jones: on
• 56:58
  Kelly Jones: LinkedIn
• 56:59
  Kelly Jones: or,
• 57:00
  Kelly Jones: you
• 57:00
  Kelly Jones: know,
• 57:00
  Kelly Jones: at
• 57:00
  Kelly Jones: the
• 57:00
  Kelly Jones: next
• 57:01
  Kelly Jones: conference.
• 57:02
  Kelly Jones: I
• 57:02
  Kelly Jones: would
• 57:02
  Kelly Jones: love
• 57:02
  Kelly Jones: to,
• 57:03
  Kelly Jones: meet
• 57:03
  Kelly Jones: up
• 57:03
  Kelly Jones: in
• 57:03
  Kelly Jones: person
• 57:04
  Kelly Jones: with
• 57:04
  Kelly Jones: anybody
• 57:05
  Brian Searl: awesome.
• 57:06
  Brian Searl: And
• 57:06
  Brian Searl: Jeff
• 57:06
  Brian Searl: Camp
• 57:06
  Brian Searl: strategy.
• 57:08
  Jeff Hoffman: You
• 57:08
  Jeff Hoffman: can
• 57:08
  Jeff Hoffman: find
• 57:08
  Jeff Hoffman: us
• 57:08
  Jeff Hoffman: at
• 57:09
  Jeff Hoffman: campstrategy.com
• 57:11
  Jeff Hoffman: or
• 57:11
  Jeff Hoffman: if
• 57:11
  Jeff Hoffman: you
• 57:11
  Jeff Hoffman: want
• 57:12
  Jeff Hoffman: to
• 57:12
  Jeff Hoffman: email
• 57:12
  Jeff Hoffman: me,
• 57:12
  Jeff Hoffman: it's
• 57:13
  Jeff Hoffman: jeff@campstrategy.com.
• 57:16
  Jeff Hoffman: Look
• 57:16
  Jeff Hoffman: forward
• 57:16
  Jeff Hoffman: to
• 57:16
  Jeff Hoffman: hearing
• 57:17
  Jeff Hoffman: from
• 57:17
  Jeff Hoffman: you.
• 57:18
  Sandy Ellingson: Really
• 57:19
  Sandy Ellingson: easy.
• 57:19
  Sandy Ellingson: It's
• 57:19
  Sandy Ellingson: just
• 57:19
  Sandy Ellingson: sandy
• 57:20
  Sandy Ellingson: at
• 57:20
  Sandy Ellingson: sandy
• 57:20
  Sandy Ellingson: ellingson.
• 57:21
  Sandy Ellingson: com
• 57:22
  Sandy Ellingson: E
• 57:22
  Sandy Ellingson: l
• 57:22
  Sandy Ellingson: l
• 57:23
  Sandy Ellingson: i
• 57:23
  Sandy Ellingson: n
• 57:23
  Sandy Ellingson: g
• 57:23
  Sandy Ellingson: s
• 57:24
  Sandy Ellingson: o
• 57:24
  Sandy Ellingson: n
• 57:25
  Brian Searl: Awesome.
• 57:25
  Brian Searl: Well,
• 57:25
  Brian Searl: thank
• 57:26
  Brian Searl: you
• 57:26
  Brian Searl: guys.
• 57:26
  Brian Searl: I
• 57:26
  Brian Searl: really
• 57:26
  Brian Searl: appreciate
• 57:27
  Brian Searl: you
• 57:27
  Brian Searl: being
• 57:27
  Brian Searl: here
• 57:27
  Brian Searl: for
• 57:27
  Brian Searl: another
• 57:27
  Brian Searl: episode
• 57:28
  Brian Searl: of
• 57:28
  Brian Searl: mc
• 57:28
  Brian Searl: fireside
• 57:28
  Brian Searl: chats.
• 57:28
  Brian Searl: I
• 57:28
  Brian Searl: think
• 57:29
  Brian Searl: was
• 57:29
  Brian Searl: another
• 57:29
  Brian Searl: great
• 57:29
  Brian Searl: discussion
• 57:30
  Brian Searl: I
• 57:30
  Brian Searl: appreciate
• 57:31
  Brian Searl: your
• 57:31
  Brian Searl: participation
• 57:31
  Brian Searl: just
• 57:32
  Brian Searl: trying
• 57:32
  Brian Searl: to
• 57:32
  Brian Searl: give
• 57:32
  Brian Searl: people
• 57:33
  Brian Searl: some
• 57:33
  Brian Searl: more
• 57:33
  Brian Searl: insights
• 57:33
  Brian Searl: into
• 57:33
  Brian Searl: business
• 57:34
  Brian Searl: operations
• 57:34
  Brian Searl: and
• 57:34
  Brian Searl: management
• 57:35
  Brian Searl: I
• 57:35
  Brian Searl: think
• 57:35
  Brian Searl: we
• 57:35
  Brian Searl: definitely
• 57:36
  Brian Searl: achieved
• 57:36
  Brian Searl: that
• 57:36
  Brian Searl: today.
• 57:37
  Brian Searl: So
• 57:37
  Brian Searl: we'll
• 57:37
  Brian Searl: see
• 57:37
  Brian Searl: you
• 57:37
  Brian Searl: all
• 57:37
  Brian Searl: next
• 57:38
  Brian Searl: week
• 57:38
  Brian Searl: for
• 57:38
  Brian Searl: another
• 57:39
  Brian Searl: episode
• 57:39
  Brian Searl: until
• 57:40
  Brian Searl: then.
• 57:40
  Brian Searl: Take
• 57:40
  Brian Searl: care
• 57:40
  Brian Searl: guys
• 57:41
  Brian Searl: We'll
• 57:41
  Brian Searl: see
• 57:41
  Brian Searl: you.
• 57:41
  Jeff Hoffman: All
• 57:42
  Jeff Hoffman: right.
• 57:44
  Jeff Hoffman: Thanks