Latest / Networking Unleashed: Building Profitable Connections / Networking Unleashed: S1E85 An Interview with Jeff Blackman and Michael A Forman, Public Speaker
Transcript
- 0:15Welcome back to Networking Unleashed, Building
- 0:18Profitable Connections, the podcast where we
- 0:21turn handshakes into opportunities and conversations
- 0:24into conversions. Today's guest is someone who
- 0:28knows how to turn strategy into results, and
- 0:32not just on paper. He's the best -selling author
- 0:35of Peak Your Profits and Bullseye, Hitting Your
- 0:39Targets at Home and at Work. His insights have
- 0:42helped entrepreneurs, leaders, and professionals
- 0:45across the country and aim with precision and
- 0:49connect with intention. If you've ever wondered
- 0:52how to build a network that actually drives profits
- 0:55without wasting time and energy and sanity, this
- 1:00episode is your bullseye. We're diving deep.
- 1:05We're diving into the power of purposeful connection,
- 1:08which it means to align relationships with results
- 1:12and how you can level up your networking game
- 1:15and starting today. Jeff, I hope I didn't butcher
- 1:19that too much, but I'd like to welcome Jeff Blackman
- 1:22to my podcast. Jeff, it's so great to have you.
- 1:26Can you give us a little bit about your background?
- 1:29Thanks, Michael. Really appreciate being with
- 1:31you and your many listeners and viewers. I will
- 1:34give you the unequivocal abridged version. So
- 1:39I'm actually trained as a lawyer. I have been
- 1:42a lawyer since 1982. The good news is I have
- 1:46never practiced law. I wanted to be a litigator,
- 1:51but you quickly determine and understand that
- 1:53in law school litigators, they don't litigate.
- 1:56They want to avoid going to court because it's
- 1:59so time consuming, exhaustive, and it costs clients
- 2:04a lot of money. I go, wait a minute. The thing
- 2:06that I want to do. i'm not going to do much of
- 2:09so i really gravitated my first loves which were
- 2:13related to communications, and broadcasting.
- 2:16We also got a broadcasting background. So here
- 2:19in Chicago, and I'm talking to you from a northern
- 2:21suburb of Chicago right now, Glenview, it's what
- 2:25we call the North Shore. So from downtown Chicago,
- 2:28we are 23 miles to the north, and then a wee
- 2:31bit to the west. So from 82 through 89, I, along
- 2:35with two other partners, and then by myself,
- 2:38had a radio talk show. So just the way you and
- 2:40I are doing what we are doing today, years ago,
- 2:43it wasn't called a podcast but this is really
- 2:46radio or for that matter television and guests
- 2:50could have been literally Bruce Jenner Bruce
- 2:54not Caitlyn I knew Bruce back in the 80s a terrific
- 2:57guest Ted Koppel the broadcaster Oprah Winfrey
- 3:01in addition Walter Cronkite and we interviewed
- 3:05entertainers entrepreneurs so if somebody was
- 3:08interesting I would talk to them. Jim Lovell,
- 3:12the Apollo 13 astronaut. So I had the great pleasure
- 3:16to sit down with many folks like that, but it
- 3:19was always a compliment, my broadcasting, radio
- 3:21and TV, to what I decided to do, and that was
- 3:25speak. 1982, I really didn't know what that meant,
- 3:29but over time, clients began to define me as
- 3:32being their business growth specialist, because
- 3:36I helped them quickly. and ethically and dramatically
- 3:38grow their businesses so my clients have really
- 3:41evolved over the years but primarily now it's
- 3:45the c -suite so i'm dealing with the president
- 3:47the owner the chairman, the chairwoman, whoever
- 3:52else might be in that C -suite, VP of sales and
- 3:55marketing, chief revenue officer. So I work with
- 3:59them, and I work with their team, and we do it
- 4:01in a variety of ways. It could be speaking, training,
- 4:04consulting, ongoing learning system, and then
- 4:07we've got lots of business growth tools, but
- 4:09fortunate to have had six best -selling books,
- 4:12and then we've got audios, videos, etc., but
- 4:15all designed for one purpose, and that's to help
- 4:18people really meet and their goals and again
- 4:21quickly ethically and dramatically and the good
- 4:24news is it works because everything we do michael
- 4:28is with an unequivocal no risk assurance folks
- 4:31can go to our website and read about it i explained
- 4:33in the video if you think we're not going to
- 4:36have to generate dollars equal to or far greater
- 4:38than whatever dollars you've given us we'll give
- 4:40you all your money back And it's a bet, thankfully,
- 4:43that we've never lost because this stuff works.
- 4:47Not my opinion, but thankfully, the experiences
- 4:50of lots and lots of clients who have generated
- 4:55really remarkable results, literally generating
- 4:58hundreds of millions of dollars in new business.
- 5:04Sounds wonderful. It really does. I've been to
- 5:08your website. I've seen that the video. And I
- 5:11have nothing but to assume that everything you're
- 5:14telling us is correct. And we're going to get
- 5:18into that a little bit later on. But let's delve
- 5:21into the questions that I've come up with. Your
- 5:24book, Peak Your Profits, dives deep into strategic
- 5:28growth. How does networking play in that profitability
- 5:32formula, especially for solopreneurs and small
- 5:36business owners? Well, what's interesting about
- 5:40networking or one's network, and you have heard,
- 5:43like I have heard really now for decades, is
- 5:46that one's network is really all about their
- 5:48net worth. And it's true of any business. It's
- 5:53not just a solopreneur. It's not just a small
- 5:56business. Any individual, even if they're working
- 5:59for a large corporation, even Fortune 500, Who
- 6:03they know is absolutely crucial, but then there's
- 6:06a subtlety. When you and I first chatted several
- 6:10weeks ago, one of the things that we discussed
- 6:12is that I've returned, thankfully, to my alma
- 6:14mater. That's the University of Illinois, and
- 6:16that's in Champaign -Urbana, approximately 150
- 6:20miles south of Chicago. And our youngest daughter,
- 6:25Amanda, graduated from Illinois. My wife is also
- 6:29a graduate from Illinois, but from the medical
- 6:31center. She had a phenomenal career as an occupational
- 6:33therapist. But I always loved going back to campus
- 6:37until Amanda graduated in 2017. And then I didn't
- 6:42have a connection, but it turned out I did. I
- 6:44became very friendly with Amanda's professor,
- 6:47Tom Costello, who unfortunately has now passed
- 6:50away. But TC was a terrific guy. I went back
- 6:54for a couple of years and spoke to his College
- 6:57of Communication students, which I was a College
- 7:00of Communication student back in the 70s. And
- 7:03then I went back after that, once Tom had passed
- 7:05away, and I spoke to the kids at Geese College,
- 7:09which is the business college at the University
- 7:12of Illinois. And the kids would often say to
- 7:14me, hey, isn't it important what you know? And
- 7:19I'd say, yes and they go isn't it important who
- 7:23you know and i would say yes but those two things
- 7:27are not the most important they go what what
- 7:30do you mean i go what's really important is who
- 7:33knows you and that's what really effective networking
- 7:37is all about is who knows you yet at the same
- 7:41time what do you know about an individual so
- 7:45you can connect individuals And I do it all the
- 7:49time. One of my great joys, as my clients know,
- 7:52my juice, is when I can connect people. They
- 7:56could have totally disparate interests, but then
- 7:58something happens where they want to be able
- 8:01to chat. My brother -in -law, Alan, who's married
- 8:04to my younger sister, Tammy, who I love dearly,
- 8:06he is the president of a company called Liebermuth.
- 8:09It's a family. business that's been passed on
- 8:12through the generations they're based really
- 8:14in the south bend indiana area so alan shot me
- 8:17a text and then we spoke he said hey jb you mentioned
- 8:21something about somebody who you recently met
- 8:23in a speaking engagement he says i'd love to
- 8:26talk to that guy and i said that's easy i'll
- 8:29shoot him an email which i did and so help me
- 8:33within three minutes michael brendan responded
- 8:37and said i'd be more than happy to chat with
- 8:39him And they're scheduled to talk today. So within
- 8:42three minutes, he responded. And now they're
- 8:45planning to chat today. So I love being able
- 8:48to connect people. Doesn't have to involve me.
- 8:51Go play in the sandbox. You figure out how you
- 8:54can make things happen. And I do it. all the
- 8:57time. A client in Wisconsin, they happen to be
- 9:00lawyers. One of their attorneys, Nathan, has
- 9:03a wonderful line. He said, I want to be the go
- 9:06-to person for my clients, not just for things
- 9:09that are related to the law, but any aspect of
- 9:12their business. If I can either help them, a
- 9:14loved one, a friend, a family member, I want
- 9:18them to see me. as their go -to. And I tell the
- 9:21same thing to clients. It doesn't have to involve
- 9:23me. Use me as a resource. My business began with
- 9:28my first client when I decided not to practice
- 9:31law in the early 1980s was based upon an advertising
- 9:37fellow student that I had at the University of
- 9:39Illinois. So Robbins Ad Agency, they became a
- 9:44client of mine. And then through that contact,
- 9:48the American Medical Association became another
- 9:52client of mine. So if I take a look at my career,
- 9:55whatever success that I've had, it's really been
- 9:57based upon people who became aware of me through
- 10:01others, as well as me having the ability to introduce
- 10:04others that would benefit them. Didn't have to
- 10:07have anything to do with me, because that's just
- 10:10a quid pro quo. And that's not really being in
- 10:14a servant. so to speak, by giving of your heart
- 10:18and your mind. What can I do to help you? And
- 10:20really being serious about it. Because you and
- 10:23I both know a lot of people will use those words.
- 10:25They really don't mean it. They want to get something
- 10:28in return. Those ain't my kind of folks. Those
- 10:30ain't your kind of folks. You're absolutely right.
- 10:34And listen, having a servant's heart is, it's
- 10:38so precious to me. to be able to give and not
- 10:43to receive. I too am what's called, my clients
- 10:48and everybody else calls me a super connector
- 10:50because I, every week I say, all right, there's
- 10:55two people that I have to put together. And it's
- 10:59just that, that I put X in front of Y and I say,
- 11:03look, go ahead, do what you have to do. I back
- 11:05away and I forget about it. They both. acknowledge
- 11:09it and they talk to one another they always include
- 11:12me on an email chain which they don't have to
- 11:15do but if I do that every week I feel good because
- 11:21that's really my purpose so when I go to do my
- 11:25workshops in the companies and everything else
- 11:27it's I look to do that and it's much more fulfilling
- 11:32for me than actually going there and doing the
- 11:36breakout session, the workshops and everything
- 11:38else. That's how we met. We met through Larry
- 11:41Kaufman. Larry's been a guest on your show. Larry's
- 11:44become a dear friend over the past couple of
- 11:46years. And I met Larry through somebody else
- 11:50in business. And Larry and I didn't know each
- 11:53other. And then ironically, we discovered pretty
- 11:55quickly that years ago, he actually worked for
- 11:58my dad's accounting firm. So he was part of Blackman.
- 12:03Black and Calic has now been gobbled up by Plant
- 12:06Moran, but Larry and I didn't have that connection.
- 12:09He and I just had lunch together recently, and
- 12:12we're always looking for ways that, what can
- 12:14I do to be able to help you? And I asked Larry,
- 12:17what's going on with the kids? And I immediately
- 12:19thought of, wait a minute, here are some folks
- 12:21that I can introduce to your children that might
- 12:23help them in terms of future employment opportunities.
- 12:26And then Larry said, I've got a guy who I think
- 12:29you ought to talk to. And I'm actually talking
- 12:32to that individual later today. So I've introduced
- 12:35Larry to opportunity. He's introduced me to Larry
- 12:38to opportunity. Larry's introduced me to opportunity.
- 12:41And that's how you and I met. We met through
- 12:42Larry. And he's got a terrific book, NCG, which
- 12:46is Network Connect. And people think grow. And
- 12:48I go, no, it's give. And I often tell people,
- 12:53Michael, I go, hey, don't focus on capitalism.
- 12:56Focus on altruism. And don't focus on being selfish.
- 13:00Focus on being selfless and not what can you
- 13:04get, but what can you give? And that will really
- 13:07be far more successful for you in the short as
- 13:10well as the long term. You and I know folks go,
- 13:13I don't buy it. OK, then again, they're not our
- 13:17kind of folks. Absolutely not. And really, I
- 13:20wish I had you in my jacket pocket when I'm out
- 13:23talking. I'm not that small. You say the same
- 13:30things that I align with, that I believe in with
- 13:33my heart, and I go out and I do on a daily basis.
- 13:37So what you're saying I align with so well and
- 13:40so perfectly. But let me get to the next question.
- 13:43In Bullseye, you talk about hitting your targets
- 13:46at home and work. How can people use networking
- 13:50to align their personal and professional goals
- 13:53more intentionally? That's really an interesting
- 13:56question because the last two bestsellers, Bullseye
- 14:00was bestseller number six, and it's really more
- 14:02of an inspirational, motivational book instead
- 14:05of a real how -to book. But still, there's an
- 14:07important business lesson that comes out of it.
- 14:09The bestseller before that, the fifth edition
- 14:12of Peak Your Profits, is a real how -to in terms
- 14:16of business growth skills related to sales, marketing,
- 14:20negotiations, customer service. But what really
- 14:23both of them do deal with is to be able to hit
- 14:27a target, to be able to focus on a... bullseye
- 14:31whether it's in a recreational activity or a
- 14:33business pursuit I'll often say to folks it's
- 14:36related to the world's fastest strategic plan
- 14:38and people go but what are you talking about
- 14:41I go if you went to any major airport whether
- 14:45it's Hartsfield in Atlanta in your neck of the
- 14:48woods or oh here by me which is only 13 miles
- 14:52and 17 minutes to the south what do they ask
- 14:55you Where are you going? And imagine if you said,
- 14:59yeah, I don't know. Why don't you pick the city?
- 15:02What? So I'll often say to leaders, let's engage
- 15:06in the world's fastest strategic plan. Where
- 15:08are you? Where would you like to be? And how
- 15:11do you want to get there? And as you start to
- 15:14focus on those things, which is also related
- 15:18to being on target with networking, and one of
- 15:21the things that I say to folks is you've got
- 15:23to embrace overall what I call the three Ps.
- 15:25They go, what do you mean? I go, for any activity
- 15:28that you're engaged in, whether it's internal
- 15:30in terms of you perhaps as a leader or with members
- 15:33of your team or external, whether that's at a
- 15:37networking event or actually with a prospect,
- 15:39a customer. A client, know your purpose. That's
- 15:44the first P, Michael. Know your purpose. What
- 15:46do you want to accomplish? Not only for you,
- 15:48but for that decision maker or decision influencer.
- 15:51They go, okay, purpose, I get that. What's the
- 15:54second P? And I go, know your power probes. They
- 15:57go, what's a power probe? And I'll soon make
- 16:00available a power probe opportunity specifically
- 16:03for your listeners. But we'll delay that by a
- 16:06couple of minutes. A power probe is an open -ended
- 16:09need development question. It begins with a who,
- 16:13a what, a when, a where, a why, a which, a how,
- 16:17or here's the TED principle, T, tell me more
- 16:20about, E, explain to me how, and D, describe
- 16:25for me. You need to ask open -ended questions
- 16:28to truly understand the logic of why somebody
- 16:31wants to do something, as well as the heart and
- 16:34the tummy, that's the emotion. Because those
- 16:37are the two things that really influence decisions.
- 16:39So you've got purpose. You've got power probes.
- 16:42Here's the third P. And someone said, isn't that
- 16:45really four Ps? And I go, if you want, you can
- 16:46call it four Ps. And it's parade of progress.
- 16:51And the parade of progress is what are you doing
- 16:53to keep things moving forward? So if you were
- 16:59a prospect, we were engaged in a conversation,
- 17:01it would end by, Michael. Let's review my deliverables
- 17:05to you. Honor before blank, I will do blank.
- 17:09So the blank is a behavior or an action, and
- 17:13the second blank is a date. So what's the behavior,
- 17:17what's the action, and what's the date of realization?
- 17:20Pretty simple success formula. I will do X by
- 17:23Y. I will do this thing by this date. But you
- 17:27will also do this. to send to me by this. So
- 17:32now we're working in a collaborative way. And
- 17:35that's really what also networking is all about.
- 17:37It's about collaboration. It's about, in essence,
- 17:40partnering, networking. And do I trust this person?
- 17:44Because some people, they're takers. And not
- 17:49the kind of folks who I want to work with. But
- 17:51when you find someone that you can trust, and
- 17:53I always stress this to folks, when trust is
- 17:56high, what's low? Fear. When trust is high, what's
- 18:02low? And that's fear. So I stress to folks, closed
- 18:08-ended questions are okay, but that's really
- 18:10only related to, one, do these people qualify
- 18:13as a prospect? A little bit different than a
- 18:16networking opportunity. And the other is, if
- 18:18you're now pursuing an opportunity for biz dev
- 18:21or rainmaking, it's decision time. Thumbs up.
- 18:25Yay. P .O. ACH, wire, whatever it might be. And
- 18:30if I can share with you an opportunity for your
- 18:34listeners and viewers that most people go, wait
- 18:37a minute, I can use these immediately. And the
- 18:40answer is yes. So if it's cool with you, can
- 18:42I share that opportunity for your listeners and
- 18:45viewers? Absolutely. Go right ahead. So most
- 18:48folks, when I ask them, how many of you have
- 18:50got a dynamic dozen? They go, what? What are
- 18:53you talking about? You're talking about bagels,
- 18:54muffins, croissants, donuts. What's a dynamic
- 18:58dozen? And I go, no. A dynamic dozen is at least
- 19:0212 open -ended need development questions. And
- 19:07they begin with a who, what, when, where, why,
- 19:09which, how, tell me more about, explain to me
- 19:12how, and describe for me. And these are questions
- 19:15you would ask of a prospect. or perhaps even
- 19:19a current customer or current client to dig even
- 19:22deeper in the relationships. Most folks don't
- 19:26have a dynamic dozen. And I stress to people,
- 19:29once you've created your dynamic dozen, then
- 19:31put it on this little computer that is literally
- 19:34in the palm of your hand. on my smartphone and
- 19:38now i encourage clients to do the same i go put
- 19:41them in print form so you can look at them and
- 19:44then also put it in an audio form so you can
- 19:46hit play and hear you reciting your dynamic dozen
- 19:50that's how you get really good at that skill.
- 19:55And it's a skill. It is not a parlor trick. So
- 19:58we've had people who might hear me in the morning
- 20:01in a three -hour result session, and they'll
- 20:04send me an email and go, Jeff, that afternoon
- 20:06I used these questions that I had never used
- 20:09before, and I've got the opportunity to now help
- 20:14a new client. I can't believe it worked that
- 20:17fast. And I go, it worked that fast because you
- 20:20heard it, but then you used it. And I always
- 20:23stress to people, Michael, don't tell me what
- 20:25you know. Tell me what you're doing with what
- 20:27you know. So here's the opportunity. If anyone
- 20:30listening or watching would like to get what
- 20:32we call the Sweet 16, we will send you 16 potential
- 20:37power probes that you can use in your business,
- 20:40no matter what your business is. If you're selling
- 20:43a product, a service, whatever it might be, you
- 20:47can apply these questions immediately. All you
- 20:50need to do, send an email. to Cheryl, S -H -E
- 20:54-R -Y -L, one more time, Cheryl, S -H -E -R -Y
- 20:59-L, at JeffBlackman .com, J -E -F -F -B -L -A
- 21:05-C -K -M -A -N .com. One more time, Cheryl at
- 21:10JeffBlackman .com. In the subject, this way we'll
- 21:15know exactly where you heard about the opportunity.
- 21:18Simply put, Foreman Rocks. So simply put, F -O
- 21:25-R -M -A -N Rocks, Suite 16. We will know exactly
- 21:30what that means. Cheryl will then send you your
- 21:33Suite 16. And folks, when I've been on other
- 21:38interviews, have said, I've been able to now
- 21:41use these questions immediately and generate
- 21:43results. So I want your audience to be able to
- 21:46benefit from them as well. And the good news...
- 21:49It works. It does. Okay. That was way more than
- 21:56I even expected. So that was fantastic, Jeff.
- 21:59Okay. So you've mastered profitable connections.
- 22:03It's one powerful shift someone can make today
- 22:07to start attracting high value relationships
- 22:09instead of chasing them. So this is going to
- 22:15sound counterintuitive. And that is you do not
- 22:17make it about. You. You always make it out. That's
- 22:22not counterintuitive. You always make it about
- 22:25somebody else. It's interesting. You talk about
- 22:27network unleashed, and I know you don't mean
- 22:29it, but unleashed implies wild, running amok.
- 22:35It's gone awry. One of my new favorite words
- 22:37is cattywampus. So cattywampus is things have
- 22:41gone crazy, but networking is just the opposite.
- 22:43It's actually specific. It's precise. It's targeted.
- 22:47It's designed. So get really comfortable asking
- 22:50the question, hey, Michael, help me out. When
- 22:53I'm out and about in the community, who is your
- 22:57ideal prospect or client? So I can keep my eyes
- 23:02and ears open for you. That's all about you.
- 23:05Got nothing to do with me. So that enables me
- 23:09to be in the best position to go. I met this
- 23:12foreman guy about. six weeks ago, and now I'm
- 23:17going to all about you. And when you go out of
- 23:21your way to connect other individuals and ask
- 23:23for nothing in return, it becomes incredibly
- 23:28valuable because now they realized, oh, this
- 23:33person's really serious about that. They really
- 23:35do go out of their way to be in a position to
- 23:38help me. Again, no quid pro quo. It's not a barter.
- 23:42It's not an exchange system. They gave before
- 23:46they even intimated they might want to take.
- 23:49And that's one of the really simple things that
- 23:51most people do not do. And also, people think
- 23:55that networking is about how many people can
- 23:57I meet in the shortest amount of time when I'm
- 23:59at a networking event. And I go, whoa, slow down.
- 24:03Concentrate on meeting fewer people and dig deeper.
- 24:09Find out things that are important to them so
- 24:11you can follow up with, hey, thought you might
- 24:13be interested in this website. Found this story,
- 24:17thought you might find it interesting. Google
- 24:20Alerts, and I'm sure you've used Google Alerts.
- 24:23So I've got Google Alerts on things that I don't
- 24:25have an interest in, but I've got clients who
- 24:28do have an interest in, whatever it might be.
- 24:31So as a result of that, I literally might get
- 24:35something related to shoes. because i've got
- 24:38a client who's a woman who's really fun and she
- 24:41loves shoes so if i've been anywhere in the country
- 24:44and i remember gosh it's gonna be about 10 years
- 24:46ago i happened to pass a really cool women's
- 24:49shoe store in raleigh north carolina i took pictures
- 24:52of the shoes that were in the window and sent
- 24:53it to her i went some thought of you those are
- 24:57just little simple things that people know hey
- 25:01i've got top of mind awareness of something that's
- 25:04important to you. Got nothing to do with me,
- 25:07but I know that this matters to you. And that's
- 25:12one of the really important things when it comes
- 25:14to networking is what can you do that's in somebody
- 25:17else's best interest? And it really does absolutely
- 25:20nothing to do with you. Absolutely. I went to
- 25:24the school of hard knocks, right? I did everything
- 25:27wrong before I learned how to do it correctly.
- 25:31And I was in a mortgage industry. And I would
- 25:35go to a networking event. I'd come home with
- 25:37a shoebox filled with business cards. Look how
- 25:41good I did. Look how well I achieved my success.
- 25:46I was fantastic. I was horrible. I did it. I
- 25:50got the wrong way. So now when I teach networking,
- 25:55when I go out and teach for about a three or
- 25:57four hour event, I say, come back with about
- 26:0015 or 20 business cards. Because then you can
- 26:04follow up, and a follow -up is so much more important
- 26:07than actually meeting the person, but you can
- 26:10follow up properly. And everything that goes
- 26:14along with that. I don't want to take time out
- 26:16from that, but I want to tell you that I made
- 26:19that transition from just networking, networking
- 26:24at least, wildly networking, to a strategic networking
- 26:29module. That's how I did it. it crucial and also
- 26:33is you can actually be proactive before the event
- 26:36it depends upon what the event is but with many
- 26:38events for example okay these folks will already
- 26:41be in attendance that list is often published
- 26:44and you go i don't know him or her but i would
- 26:48like to know him or her because they've got an
- 26:50expertise in something that i'm really interested
- 26:52in you can contact that individual in advance
- 26:55email or telephone call and say hey i've actually
- 26:58been very familiar with your work for years i
- 27:01noticed that you will be at the upcoming yada
- 27:03can i buy you breakfast or lunch my treat Would
- 27:07love to chat with you. Now, most people are willing
- 27:10to give. Most successful people don't hold it
- 27:14close to the chest. No, I'm successful because
- 27:17of what I know. Ain't going to share it. Actually,
- 27:21just the opposite. So this weekend, if I was
- 27:26going to the National Speakers Association annual
- 27:29conference. I'm not. Why? Because our twin grandchildren,
- 27:34who are almost three, will be with us, so I get
- 27:37to play Poppy while my wife plays Nani. So I
- 27:40won't be at the convention, but if I was going,
- 27:43I would have gone, okay, who are some key folks
- 27:46who I would like to spend some time with, one
- 27:49-to -one, not in a fleeting in -between session
- 27:52moment. And I'll treat them to breakfast or lunch
- 27:56and just chat. Now, I will also do that with
- 28:00folks that I've known for years just to catch
- 28:03up to find out, what are you doing? What's happening
- 28:06in your business? And I just did that with a
- 28:08friend who I first met at an NSA convention in
- 28:111985. So another wonderful speaker, brilliant
- 28:15guy, has become a dear friend by the name of
- 28:17Chuck Reeves. Chuck and I have now known each
- 28:19other for over 40 years. And he used to actually
- 28:23live in Atlanta. He lived in Snellville. Now
- 28:25he's in Arizona. But Chuck and I will get together
- 28:28probably two times a year and just visit. Two
- 28:32old buddies. And I think we spent 60, 90 minutes
- 28:35recently on a Zoom call just catching up. Because
- 28:38I might be doing something he's not. He might
- 28:40be doing something I'm not. Who do you know?
- 28:42Who can I introduce you to? And do that with
- 28:44friends on a regular basis. And that's really
- 28:47part of the fun. Because over time, you really
- 28:49know who you can trust. I consider that enjoyable
- 28:54and fun as well. Because for me, that's not work.
- 28:59I'm putting two people together and it's just,
- 29:01it's what I like to do. Okay. What's a networking
- 29:05myth or outdated belief that you think is actually
- 29:09holding people back from real success? Interesting
- 29:13question. And I think it really goes to self
- 29:16-belief. Many people have got this self. doubting
- 29:21reality that they've created about how difficult
- 29:24something is, or how challenging something is,
- 29:28or I'm not going to be very good at that. That's
- 29:31what we call, based upon work that I did with
- 29:34a client years ago, a CVS. And a CVS is the current
- 29:38view of the situation. What's the BVS? The BVS
- 29:43is a better view of the situation. So the current
- 29:45view of the situation is, boy, I can't stand
- 29:48events like that. I'm not very good at networking.
- 29:51Courage view. What's a better view of the situation?
- 29:54I am really excited about to meet other people
- 29:57who I might be in a position to help. Totally
- 30:01different mindset. So how are you looking at
- 30:04that either as an opportunity or with negativity?
- 30:09So mindset is absolutely... We are always going
- 30:15to face challenges in our lives, guaranteed.
- 30:17So the key question then becomes, how am I going
- 30:20to perceive that opportunity? One of the quotes,
- 30:25I'm a great big fan of quotes. My first book
- 30:28was the opportunity selling sales quotation book.
- 30:32So it took the opportunity selling business developed
- 30:34system that I created literally on the back of
- 30:37a napkin in 1985 that in the pages of peak your
- 30:40profits is explained in a real how to format.
- 30:43But in the opportunity selling quote book, which
- 30:45was a little guy with just quotes that reinforce.
- 30:48each step of the six -step business development
- 30:50system. What happened is I reinforced those quotes.
- 30:54I always look for other quotes. And John Wooden,
- 30:57the great basketball coach at UCLA, so he coached
- 31:01the men's basketball team to 10 national championships
- 31:07in 12 years. Seven of the 10, Michael, they were
- 31:11consecutive. And if I've got a challenge, and
- 31:15I've always had challenges, people have sometimes
- 31:18said, you've had a charmed life. And they've
- 31:20got no clue as to all the challenges that I've
- 31:24had to confront as an individual, as a parent
- 31:27with kids and medical issues or whatever it might
- 31:29be. But John Wooden said, things turn out best
- 31:32for those who make the best out of the way things
- 31:35turn out. And the beauty of that quote is you
- 31:39can control your mindset. You can control your
- 31:43attitude. And I find it fascinating that a lot
- 31:46of airports that I'm in, they've now got rocking
- 31:49chairs. Have you seen these rocking chairs at
- 31:51airports all over the country? No, I haven't
- 31:53seen them. So multiple airports that I've been
- 31:57in, they have got rocking chairs. So they're
- 32:00like everywhere. And I find it interesting that
- 32:03a place that's designed like an airport to get
- 32:06you from point A to point B gives you an activity
- 32:08to do that gets you nowhere. And that's what
- 32:12a rocking chair does. It gives you something
- 32:14to do, but it doesn't get you anywhere. That's
- 32:18the equivalent of worrying. Worrying is an activity,
- 32:22but it doesn't get you anywhere. It doesn't get
- 32:25you closer to a solution. And when people say
- 32:28to me, I'm so worried about it, I go, how's that
- 32:30working for you? How's that helping you? And
- 32:33so much, again, it has to do with your mindset.
- 32:35This happened probably about a month ago. So
- 32:37a client said, I am really uncomfortable with
- 32:41change. People ask me to help them, either their
- 32:44organizations, their teams, or one -to -one coaching.
- 32:47So I had a client who said, Jeff, I am really
- 32:49uncomfortable with change. I said, how do you
- 32:51feel about improvement? Oh, no, I'm fine. I'm
- 32:55fine with that. How do you feel about enhancement?
- 32:59Oh, that's okay, too. How do you feel about upgrade?
- 33:02no issue what if we no longer talk about you
- 33:05changing but we talk about you making improvements
- 33:07enhancements and upgrades i'm good okay so he
- 33:12just shifted his mindset and are now using a
- 33:14different word or words because change he immediately
- 33:18we've always done it that way and that's the
- 33:22cvs yeah And there are three words that I always
- 33:26suggest to people that can be transformative.
- 33:28If you think something's not possible, simply
- 33:31have three words to your vocabulary and mindset.
- 33:33And that's up till now. Huh? It's not how we
- 33:37do things here. Up till now. We don't have any
- 33:41budget for that. Up till now. Our folks just
- 33:44are not well -trained. Up till now. And people
- 33:48say, but hang on. Why does it work? It's not
- 33:52magic. And I go, no, but it is about belief.
- 33:55And I tell people that belief is about confidence.
- 33:58Confidence comes from two Latin words, con fete,
- 34:01which means with faith. And if you don't have
- 34:05faith with you, how is anyone else going to have
- 34:07faith with you? Very good. Very good. I'm going
- 34:12to have to replay this podcast because otherwise
- 34:16I'd be writing notes down. feverishly and just
- 34:19trying to take all the notes down. So I'll list
- 34:21this afterwards. How do you differentiate between
- 34:25noise and opportunity when you're networking,
- 34:28especially in crowded spaces like LinkedIn or
- 34:33large conferences? So large conferences can be
- 34:38overwhelming, and that's not my word choice.
- 34:41Instead, it's what others say. And I never understand
- 34:43the word overwhelming. When people say to me,
- 34:45I'm overwhelmed, my immediately thought is, and
- 34:48again, I don't challenge them because I don't
- 34:50want to be rude. I go, so what are you going
- 34:51to do different? If you're overwhelmed, change
- 34:55the game plan. Change the game the way you're
- 35:00playing it. So a large conference, and how are
- 35:04we defining large? Pick a number. It's 1 ,000
- 35:07people. Oh, no, it's 15 ,000 people. And it's
- 35:10like going to college. So the University of Illinois,
- 35:13when I went to school, and from what I understand,
- 35:15it's maybe a wee bit more now, approximately
- 35:1735 ,000 undergrads. I didn't have daily contact
- 35:22with 35 ,000 undergrads. My primary contact was
- 35:27with my friends. It was with my fraternity brothers.
- 35:30It was with the sorority sisters of my wife.
- 35:33And it becomes really... your group your network
- 35:37if you will so first you go i don't need to make
- 35:42contact with 1500 people at this conference but
- 35:48i'm going to focus on these 10 or whatever it
- 35:51might be so again it's what are the strategic
- 35:54decisions that you're making and it also does
- 35:59with focus people are oh there's There's a shiny.
- 36:03Oh, no, wait. Oh, look at that shiny. So people
- 36:06are often easily distracted. One of the stories
- 36:09that I describe in Bullseye, you remember Bill
- 36:12Russell, the great basketball player. So Russell
- 36:15is one of the greatest basketball players of
- 36:18all time, if not the greatest Celtic of all time.
- 36:21Bill Russell, years ago. decided that he also
- 36:24wanted to be a speaker to share the message of
- 36:27Celtic pride. So a sports entertainment agency
- 36:30that was a client of mine was working with Bill
- 36:33and they said, Bill, you really need help with
- 36:35your message. And we've got a friend who also
- 36:38is a coach to us who helps us with business growth.
- 36:41He's a professional speaker as well. He can really
- 36:44help you with your message. So one afternoon
- 36:47at a Chicago hotel, I consulted with Bill Russell,
- 36:51about how to improve his message. And one of
- 36:54the stories that he told was about his ability
- 36:56to grab off of the defensive board a basketball
- 37:01and a rebound, and how he immediately would have
- 37:05an outlet pass that would go to Koozie or some
- 37:09other member of his team with just maybe one
- 37:12or two bounces, if that, or one more pass. Somebody
- 37:16was streaking to the offensive glass. two points
- 37:19and he did it all the time and he said most people
- 37:22refer to that as a blind pass he said a blind
- 37:24pass is stupid because a blind pass means you've
- 37:27got absolutely no idea where it's going you don't
- 37:29see anything blind pass is stupid bill russell
- 37:32was a really smart guy he said so jeff what i
- 37:36did is with his seven foot frame is he would
- 37:39extend his hands out as far as he could so he
- 37:42could still see in his peripheral vision his
- 37:45hands And then the next day he would extend it
- 37:48just a little bit further. So every day he was
- 37:52working on extending the view line of his peripheral
- 37:56vision. So what appeared to be a blind pass was
- 38:00not. He always knew exactly who he was passing
- 38:03it to. So what he did was he had extreme focus,
- 38:07removed distractions, and that's really important.
- 38:12That's one of the things that I work on with
- 38:14clients is, okay. If you know your purpose and
- 38:18you know your power probes, now let's have singular
- 38:21focus. That's one of the great things that Bruce
- 38:23Jenner did when I interviewed him. I did not
- 38:25interview Caitlin Marie. I interviewed William
- 38:29Bruce. And people have said to me, who was one
- 38:32of the best guests that you ever had? And I said,
- 38:34Barden on Bruce Jenner. And they go, why? I go,
- 38:36he was smart. He was friendly. He was personable.
- 38:40Before and after the radio interview, he hung
- 38:42around. He took care of signing autographs. But
- 38:46what Bruce Jenner did is I asked him about the
- 38:49gold medal that he won in 76 in Montreal in the
- 38:54decathlon, Michael. And here's what he said to
- 38:56me. I didn't win in 76. Bruce, don't mean to
- 39:01correct you, but you won in 76 in Montreal. Remember
- 39:07the flag and Olympic stadium? He says, let me
- 39:11tell you what I mean. And this story is actually
- 39:13in the pages of Bullseye. He said, Jeff, in 1972,
- 39:17I lost. He said, didn't place. He said, so here's
- 39:22what I did. I removed the faces of the gold,
- 39:24the silver. and the bronze medalists. And in
- 39:28the place of the face of the gold medalist in
- 39:3072, I put my face. So what I did for the next
- 39:33four years is I only saw one winner in 76, and
- 39:37that was me. That was Bruce Jenner. So first
- 39:40I trained my mind, and then I trained my body,
- 39:43and then I believed. In essence, he had confite.
- 39:46He was with faith. He said, so in Montreal, I
- 39:49simply picked up a medal I had won in my mind
- 39:53four years earlier. Unbelievable story. The only
- 39:58other story I know about belief that's any better
- 40:00than that is Sully Sullenberger when he landed
- 40:03US Airways flight 1549, January the 15th of 2009
- 40:08on the Hudson River. That was about belief. If
- 40:12he didn't believe that he could land and create
- 40:14the Hudson as a liquid tarmac, would have never
- 40:16happened. So belief is a really important aspect
- 40:21of anything that we choose to do to attain success
- 40:24in our lives. It's amazing what the mind can
- 40:27accomplish if you let it, if you let it. Because
- 40:31there really isn't anything that we, as people,
- 40:35can't do. And that's part of my can -do attitude.
- 40:40But, okay, in your experience, what's the profit
- 40:44leak most professionals don't realize is happening
- 40:47because they haven't built the right relationships?
- 40:54Folks have a tendency to sometimes hang on to
- 40:58relationships that they shouldn't. So if a relationship
- 41:02is not generating the right result, whether it's
- 41:07related to collaboration or lack thereof, or
- 41:11it's not generating the appropriate return on
- 41:14the investment of working with that individual,
- 41:16say goodbye. As difficult as that might be, that's
- 41:21external and internal, by the way. So if external
- 41:23relationships with clients or customers are really
- 41:28difficult and challenging and people are hard
- 41:30to work with, or you've got the wrong person
- 41:33and the wrong seat in your organization, wish
- 41:36them the best of luck. Say sayonara, arrivederla,
- 41:39shalom, dos vadonia, move on. And in terms of,
- 41:43again, avoiding distractions, we work with clients
- 41:46on something, Michael, called the ICP. What's
- 41:48your ideal customer or your ideal client profile?
- 41:52and let's define exactly who that is demographics
- 41:56psychographics infographics and we literally
- 41:59make a long list and i go your customers or prospects
- 42:03have got every right to vet you but you've got
- 42:07every right to vet them and if you think that
- 42:10they're not who you want to pursue long term
- 42:15long -term, because you focus on annuitization.
- 42:18If you only want to focus on a transaction, that's
- 42:21fine, but that's not what I teach my clients
- 42:23to do. I teach them to focus on not the transactional
- 42:26vendor relationship, but instead to focus on
- 42:30the long -term annuitized partner relationship.
- 42:34And they go, what's the difference? And I go,
- 42:36okay, listen closely. Vendors are expendable.
- 42:39Partners are invaluable. Vendor expendable, partner
- 42:43invaluable. Which do you choose to be? And that
- 42:46is a question, by the way, that we coach our
- 42:48clients to ask, which is, what would you prefer
- 42:50that we be, a vendor or a partner? And if they
- 42:52go, yeah, we just want a vendor, we're probably
- 42:54not the right folks for you then. Wish you nothing
- 42:56but the best of luck. And start to leave. Move
- 43:00on. Sorry, that's not what our clients value.
- 43:04That's not what we value. Two questions related
- 43:09to that really help as well, which is, what will
- 43:12you value most in our relationship? And how will
- 43:16we measure success? And by the way, you can ask
- 43:18those networking related as well. And you always
- 43:22appreciate what somebody else's appreciation
- 43:25is. Folks go, hang on, what do you mean? I go,
- 43:28if a prospective client says, Jeff, why should
- 43:30we work with you? I never answer from my perspective.
- 43:34Instead, I will say, here's what other clients
- 43:37say they value most in a relationship with us.
- 43:40And then I share something called an RBAO strategy.
- 43:44That's the results, the benefits, the advantages,
- 43:47and the outcomes. Those words, Michael, are interchangeable.
- 43:49So there's no distinction, but it triggers people
- 43:52differently. So I stress to folks, let others
- 43:55know what others are experiencing to be the results.
- 44:00The benefits, the advantages, and the outcomes
- 44:02of working with you, of networking with you.
- 44:06And then you pause and you politely ask, how
- 44:09do you think those similar outcomes will be of
- 44:11value to you? So what you've done is you've told
- 44:15the story based upon your experience, not your
- 44:19opinion, of somebody else's success. result,
- 44:23benefit, advantage, outcome. And then you ask
- 44:25somebody, how do you think those types of benefits
- 44:28or outcomes will help or be of value to you?
- 44:31And now they tell you why they want to network
- 44:34with you or why they want to work with you. So
- 44:36I will never answer, Jeff, why should we work
- 44:40with you from my perspective? Why? Even if I'm
- 44:44dead accurate, it doesn't matter. It actually
- 44:47reduces my credulity and veracity. I want to
- 44:51increase it. So I speak from somebody else's
- 44:54perspective, not mine, Michael. That's an avenue
- 44:58which I never truly thought of, you know, because
- 45:01when I teach networking, I never do that from
- 45:06the other people's perspective. Up till now.
- 45:09Up till now. My new phrase, by the way, up till
- 45:12now. So again, I'm going to have to listen to
- 45:15this and write down all my notes because... Me
- 45:18too. It sounds like there's some good stuff going
- 45:20on here. There's some very good stuff going on
- 45:22here. We could probably do this podcast for three
- 45:25hours, but I'm going to try to limit the time.
- 45:27Can you walk us through one intentional networking
- 45:31decision you made that paid off massively in
- 45:34terms of business or personal growth? That's
- 45:39a really interesting question. I'm going to take
- 45:42you back because it really changed the course
- 45:45of my life. So I'm going to take you back to
- 45:48the year 1985. In the year 1985, my wife and
- 45:52I were both 29 years old, and we went to our
- 45:55first National Speakers Association convention
- 45:58in Washington, D .C. At that convention, we heard
- 46:03Chuck Reeves speak. Subsequent to that, I contacted
- 46:08Chuck, and I said, the next time that you're
- 46:10in Chicago, can I treat you to breakfast or lunch?
- 46:13And I assure you, I could not afford to take
- 46:17him out to either breakfast or lunch. But I have
- 46:20now had a 40 -year relationship with Chuck. When
- 46:23I had the good fortune to be inducted into the
- 46:25National Speaker Association's Hall of Fame in
- 46:282008 in New York City, Chuck, along with another
- 46:31dear friend, Frank Buccaro, they were my introducers.
- 46:35Also in 1985 at that convention, I met a woman
- 46:39by the name of Laura Hamilton, and she was really
- 46:42neat. She was fun, she was smart, and I had no
- 46:45clue who she worked for. It turned out she worked
- 46:48for a guy by the name of Bill Brooks. Bill Brooks
- 46:51was a founder of the Bill Brooks Group in North
- 46:53Carolina. And she said, I think I'd like to introduce
- 46:58you to Bill Brooks and someone else who I know
- 47:00by the name of Ron Willingham. So Bill Brooks
- 47:02is one of the foremost sales trainers in the
- 47:05world. Ron Willingham as well. And Ron created
- 47:08something called The Best Seller. Through that
- 47:11meeting of Laura, she introduced me to Ron and
- 47:15to Bill. And so I became part of their group
- 47:18of speakers, who at that time was doing a program
- 47:22called Slim Up and Live All Over the Country
- 47:24for the Shackley organization. So through that
- 47:28relationship, I then had a relationship with
- 47:31Ron Willingham for as long as he was alive. And
- 47:34eventually I started to create my stuff instead
- 47:37of relying upon Ron. Bill Brooks became really
- 47:40one of my very early mentors. And I remember
- 47:44when I was just starting this business, my wife
- 47:46Cheryl and I went to North Carolina to work with
- 47:50Bill, his wife Nancy. I said, Blackman, my office
- 47:53is your office. Whatever you need, ask any question,
- 47:56any document, any number, I'm here to help you.
- 48:01And Bill Brooks, when both he and Ron passed
- 48:04away, that was really devastating because both
- 48:07of those guys were incredible mentors to me.
- 48:11So it's really remarkable what happens when you
- 48:14connect with people. And that's an important
- 48:16word, connect. And that's why at our website,
- 48:20it doesn't say contact. It says connect. Is that
- 48:24a euphemism? Yeah. But I think it's a really
- 48:27good one. So that's what I stress to clients
- 48:30when I work with them or people who I'm speaking
- 48:32to in kind of a large differentiated group. I
- 48:37go. your website, and I looked at it, or your
- 48:40website, and I looked at it, you got two words,
- 48:42about us. And you just told the visitor, this
- 48:45has got nothing to do with you. It's only about
- 48:47us. So we don't have that language about us.
- 48:50Why? I think it needs to be about somebody else.
- 48:53And I stress that when I speak, Michael, I go,
- 48:55today's message is not about me. It's about you.
- 48:59So everything that I do today is to help you
- 49:02improve your business, improve your career. accelerate
- 49:08how you want to do what you do and why you do
- 49:11it and at the same time though i encourage everyone
- 49:14to challenge others but to also challenge themselves
- 49:17and i tell clients this from the beginning of
- 49:19my relationships with them i'm not going to appease
- 49:22and please you If you simply want someone to
- 49:24appease and please, I'm not the right guy. But
- 49:26I will challenge you to reconsider and re -examine
- 49:28and rethink how you do what you do and why you
- 49:31do it. Why? That'll help you generate the best
- 49:33result. So I push back. And I push back on CEOs
- 49:37of multi -billion dollar organizations. Greatest
- 49:40compliment. Greatest compliment I ever got from
- 49:42a client. Multi -billion dollar financial organization.
- 49:45He said to me, Blackman, what I love about our
- 49:48relationship is you never protect your butt.
- 49:51And you never kiss mine. Supreme compliment.
- 49:56So he knew I would always give it to him straight
- 49:59without ever saying, let me give it to you straight.
- 50:02Let me be honest, to be honest. And I hate when
- 50:05anyone uses that language because at some point
- 50:08they're going to fib to me. I don't know when,
- 50:10but they'll fib. So if you're honest, you don't
- 50:12need to identify it. Just be it. Yeah, he didn't
- 50:16want a yes man. No, he didn't want somebody to
- 50:19agree with him. He wanted somebody like you,
- 50:22somebody you're going to stand your ground. But
- 50:24if he's wrong, you're going to tell him he's
- 50:26wrong. And he's probably not used to that. Yeah,
- 50:31no, he's not. Yeah, but he valued it because
- 50:35he couldn't get it internally. People were concerned.
- 50:37I don't want to offend him. And my goal wasn't
- 50:40to offend him. It was to help him. And he realized
- 50:43that that's worth so much. And I can see how
- 50:47that was the greatest compliment that you could
- 50:49have gotten. It was. Yeah. How do you maintain
- 50:53authenticity and generosity in networking without
- 50:58becoming everybody's free consultant? Most people
- 51:04are really honest, reasonable people, and they
- 51:09do not take advantage. So one of the things that
- 51:13I have discovered over the decades is many people,
- 51:16they're looking for quick solutions. If there
- 51:19are any, I don't know of them. So I know of no
- 51:24quick solutions. And people will often say to
- 51:28me, man, what a gift you have in terms of your
- 51:31ability to use language and words. And wow, what
- 51:34a gift you were born with. And I go, I don't
- 51:36know who you're talking about, but not me. What
- 51:39do you mean? Two is not only in the pages of
- 51:43Peak Your Profits, but it's also in the pages
- 51:46of Bullseye. When I was a little guy, I needed
- 51:49speech correction lessons because I couldn't
- 51:51pronounce my R's and my L's. So Ms. Northrup,
- 51:54who was my first grade teacher, said, you need
- 51:59speech correction lessons, Jeff. And I went home
- 52:02and I said to my parents, my teacher, Ms. Northrup,
- 52:04she's crazy. She claims I need speech correction
- 52:07lessons. She is wrong. That little guy worked
- 52:11very hard for almost three years, Michael, until
- 52:13eventually he could enunciate and articulate
- 52:16and communicate. And obviously I'm talking about
- 52:18me. So that story is in Peak Your Profits and
- 52:22in Bullseye to talk about the significance of
- 52:24learning. being persistent and allowing success
- 52:28to happen over time and donna northrup there's
- 52:31also a separate story about donna in bullseye
- 52:34because she became a dear friend i stayed in
- 52:37contact with her long after first grade so i
- 52:41featured her in two books and i was with her
- 52:45just weeks before she passed away and i loved
- 52:49her and the title of that chapter in bullseye
- 52:52was called My favorite redhead, because she was
- 52:55this stunning redhead. She was a stunning redhead
- 52:58when I had her as a student. She was in her early
- 53:00to mid -20s. And then when she passed away, obviously,
- 53:04years ago, she was still a beautiful woman. And
- 53:07she became a dear friend. She actually called
- 53:09me once, and she said, you're a Cub fan. She
- 53:11said, I'm a Cub fan. She said, remember Mrs.
- 53:13Johnson? And I go, sure. She was another first
- 53:16grade teacher. She's got season tickets to the
- 53:19Cubs game. how'd you like to go to a Cubs game
- 53:22with your first grade teacher? And we did. She
- 53:26said, I'll pick you up in a limo. We'll ride
- 53:28down together. We will sit behind the opposition's
- 53:32dugout in the first row. When the game's over,
- 53:34we'll ride home in a limo together as well. And
- 53:37we did that. It was one of the most memorable
- 53:39days of my life. And I love my Cubbies, which
- 53:42is why Ernie Banks is over my shoulder. And spending
- 53:47the afternoon with Donna Northrup at Wrigley
- 53:49Field, watching my beloved Cubbies, and we got
- 53:52destroyed that day. I remember Roger Clemens
- 53:54was pitching for the Astros. We did not win,
- 53:57but I was with Donna Northrup, my first grade
- 54:00teacher. Yeah, and that's all that matters. That's
- 54:03all that matters. The score of the game really
- 54:04didn't matter. It's the whole feeling of everything.
- 54:07That's great. It really is. That's another important
- 54:09point, though. Don't keep score. What I mean
- 54:11is, I helped you. Time to help me. Don't keep
- 54:16score. Just help. Who cares if there's something
- 54:19coming back in your direction? Absolutely. It
- 54:22must help. Absolutely. I couldn't agree more.
- 54:25I couldn't agree more. For someone who's introverted
- 54:29or analytical, what's your advice for building
- 54:32powerful connections without feeling like they
- 54:35have to perform? What's so interesting about
- 54:39that is I do a lot of work and have done a lot
- 54:41of work over the decades with people who are
- 54:44very logical. They're introverted. They're introspective.
- 54:50They're not ebullient. They are not really animated,
- 54:53just not who they are. So they need to embrace
- 54:57a process and a system and a methodology. So
- 55:01when I'm teaching them, for example, to have
- 55:04business growth skills or networking skills,
- 55:06I can share with them, here's a process, here's
- 55:09a system, here's a methodology. That means they
- 55:13will now listen. When they realize it's not that
- 55:17good old network or just slapping somebody on
- 55:20the back and they go, oh, so there's a sequence.
- 55:26There's a process that registers. And if it doesn't
- 55:31register, they won't believe. But once they believe,
- 55:34now they have a willingness to listen. So I make
- 55:37sure they understand this is no different than
- 55:40anything else that you've ever learned being
- 55:42an engineer. Anything else that you've ever learned?
- 55:45And so help me, you hear, this ain't rocket science.
- 55:48Years ago, I literally worked with a client.
- 55:51Everybody was a rocket scientist. They were all
- 55:54rocket scientists. So I had to focus on the logic,
- 55:59the process, the system, the methodology, the
- 56:02chronology as to why this made sense. And they
- 56:06went, okay, now we're in. They had to get past
- 56:10that it was something. else. They had to realize,
- 56:15no, this is art, but it's also science. And then
- 56:19they bought it. So that really goes to learning
- 56:22and application, trial, error, and a willingness
- 56:27to experiment. That's really what's important.
- 56:30You and I together don't have enough time to
- 56:32focus on the things that we've tried that have
- 56:34failed, but we at least have the willingness
- 56:36to try. That's it. That's it. That's why I went
- 56:40to the School of Hard Knocks. I had to do everything
- 56:43wrong. You and I are both graduates. Yes. Yes.
- 56:46Graduate of hard knocks. Okay. Listen, let's
- 56:50bring this podcast full circle. If you had to
- 56:54design a networking power hour, 60 minutes a
- 56:58week to move the needle, what would you include?
- 57:03What's the format for this power hour? It's.
- 57:08from soup to nuts. It's networking. That's your
- 57:11first thought. But if they were to go to a networking
- 57:18event or meeting a prospective prospect, okay,
- 57:25what could they do in an hour each day to help
- 57:30them network? So here's the good news. It might
- 57:35not take an hour. An hour is a long time. And
- 57:37I often will say to folks, most people don't
- 57:40obviously plan to fail, but they do fail to plan.
- 57:44And you with 15 minutes of strategic focus can
- 57:49probably accomplish a whole bunch. So an hour
- 57:53maybe might not be necessary, but if you go,
- 57:56okay, so what are the things that I need to do
- 57:59right now in terms of people who I think I can
- 58:02potentially help? How am I going to reach out?
- 58:06One of the things that we teach is referrals
- 58:07as an example. And most people don't rely upon
- 58:10referrals or introductions. But once we show
- 58:13them, again, process, system, and methodology,
- 58:15which is what we did with the folks at BankOne.
- 58:17Entire story is at the website. BankOne, we helped
- 58:20generate. 230 million dollars in new loan business
- 58:26in 23 months with zero acquisition cost they
- 58:30had no referrals culture drove me nuts and the
- 58:33good news was they had me on long -term retainer
- 58:35took me three years until the president said
- 58:38will you stop bugging me if i let you do this
- 58:41referrals thing and i went oh yeah i'll stop
- 58:43bugging you yeah so we did a pilot and the pilot
- 58:47was so successful he said let's roll the country
- 58:50which we did And we generated $230 million in
- 58:55new business, all from referrals in the span
- 58:59of 23 months. Then they sold at a premium the
- 59:02entire portfolio to Household International.
- 59:05So we taught them, here's something that you
- 59:08can do. It doesn't take a lot of time during
- 59:09the course of a day. And the same thing, you
- 59:12probably don't need to devote an hour. You can
- 59:15probably devote a really focused 15 minutes.
- 59:18Okay, who would I like to meet? Who can I introduce?
- 59:22What can I do that will really help somebody
- 59:24else who I know? What connections can I make?
- 59:27What's an industry that I like to focus on? What's
- 59:30the best way to meet those people? So if you
- 59:32take the time to, and most people don't because
- 59:34they're too busy running off to the next opportunity.
- 59:36And I tell folks, do not tell me what you know.
- 59:40Tell me what you will do with what you know.
- 59:44And that's what really is important. Often you
- 59:49and I both know that sometimes you go, yeah,
- 59:51I just can't think of anything now. Let me share
- 59:53with you as we get ready to wrap up something
- 59:56that John Pushik said. Who's John Pushik? So
- 59:59John is a terrific guy, became a client, president
- 1:00:02of a company called Prager Moving and Storage
- 1:00:04here in the Chicagoland area. If you need to
- 1:00:07move your house, they can help you. If you need
- 1:00:10to move your office, they can help you. When
- 1:00:12mom and dad were alive and they moved back in
- 1:00:142008, Prager took care of the move because they're
- 1:00:18so good at what they do. So John is their leader,
- 1:00:21but he's got great biz dev skills. So here's
- 1:00:24what John says, and everybody can use this line.
- 1:00:26It doesn't matter what your business is. If someone
- 1:00:28says, John heard great things about Prager, but
- 1:00:31we're not moving the office. We're actually not
- 1:00:34moving the house. No need for your services.
- 1:00:37He doesn't go into, let me tell you what makes
- 1:00:39us great. So that he simply says, that's okay.
- 1:00:45Better that you know us and not need us than
- 1:00:49need us and not know us. How good is that, Michael?
- 1:00:54Perfect. It is. It's perfect. And when I say
- 1:00:58that in a program, folks go, slow down, say that
- 1:01:00again. Better that you know us and not need us
- 1:01:05than need us and not know us. And it's brilliant
- 1:01:09because it's so simple. What does it do? It first
- 1:01:12captures mind share. And you can't capture wallet
- 1:01:16share unless you first capture mind share. Jeff,
- 1:01:22that's great. I can't begin to tell you how wonderful
- 1:01:26it was to have you on as a guest to my podcast.
- 1:01:30If somebody wanted to get hold of you, either
- 1:01:33to ask you a question, ask you about coaching
- 1:01:36or anything else like that, what's the best way
- 1:01:39for them to get hold of you? So that's easy.
- 1:01:42First, let me encourage folks, take advantage
- 1:01:44of the Foreman Rocks Sweet 16 offer. So send
- 1:01:47that email to Cheryl, S -H -E -R -Y -L, at jeffblackman
- 1:01:51.com, subject Foreman Rocks Sweet 16, and then
- 1:01:54Cheryl will send you these 16 questions. If you
- 1:01:57want to shoot me an email, you're welcome to.
- 1:02:00Simply send an email to jb at jeffblackman .com.
- 1:02:06So my initials, jb at jeff. blackman .com. If
- 1:02:11you go to our website, you will also see a whole
- 1:02:13bunch of free goodies. So there are book excerpts,
- 1:02:16there are audio excerpts, a whole bunch of video
- 1:02:19vignettes that you can take advantage of as well.
- 1:02:22So shoot me an email if you've got a problem,
- 1:02:25you've got an opportunity, you've got an issue
- 1:02:26or a challenge. I'm here to be able to help and
- 1:02:29it is truly my pleasure to be able to help. Just
- 1:02:32let me know, hey, heard you with Michael and
- 1:02:35so that way I know immediately, ah, this is how
- 1:02:37we found each other. Great. Great. Jeff, thank
- 1:02:40you so much for coming on the podcast, and I
- 1:02:43look forward to talking to you soon. My pleasure.
- 1:02:46Thank you, Michael. Well, hold on, folks. Don't
- 1:02:57go anywhere. Let's hear from our sponsors. David
- 1:03:00Neal, co -founder, Revved Up Kids. Revved Up
- 1:03:04Kids is on a mission to protect children and
- 1:03:07teens from sexual abuse, exploitation, and trafficking.
- 1:03:11They provide prevention training programs for
- 1:03:14children, teens, and adults. To learn more, go
- 1:03:18to revvedupkids .org. Henry Kaplan, Century 21.
- 1:03:23When it comes to making the biggest financial
- 1:03:25decision of your life, leave it in the hands
- 1:03:28of a proven professional, Henry Kaplan. Henry
- 1:03:31is a global real estate agent with Century 21,
- 1:03:34celebrating his 41st year in business. No matter
- 1:03:38where you're moving, Henry has the right connections
- 1:03:41for you. You can contact Henry at 561 -427 -4888.
- 1:03:49A huge thank you to our guests for sharing such...
- 1:03:52insights today. And of course, a big shout out
- 1:03:56to you, our amazing listeners, for tuning in
- 1:03:59and spending your time with us. If you're interested
- 1:04:02in my digital courses, being coached or having
- 1:04:05me come and talk to your company, just go to
- 1:04:08Michael and fill out the request form. Remember,
- 1:04:12networking isn't about being perfect. It's about
- 1:04:15being present. So take what you've learned today,
- 1:04:18get out there and make some meaningful connections.
- 1:04:22If you've enjoyed this episode, please don't
- 1:04:24forget to subscribe. Leave us a review and share
- 1:04:28it with someone who could use a little networking
- 1:04:30inspiration. Let's keep the conversation going.
- 1:04:33You can find me on Apple, Spotify, Pandora, YouTube,
- 1:04:38or my website, foreman .com slash podcasts.