Latest / The STA Clinician Podcast / Ep.283 'Common Frustrations For MSK Clinicians: Part 4/4'' with Tristen Attenborough
Transcript
- 0:00You're listening to the STA Clinician Podcast, connecting clinicians across health,
- 0:20the Sports Therapy Association podcast. My name is Matt Phillips,
- 0:23creator of runchecklive.com.
- 0:24And as always, this episode is being recorded live on the Sports Therapy Association
- 0:28YouTube channel and Facebook page at eight o'clock UK time on a Tuesday.
- 0:33So anyway, we arrive at the final
- 0:34part of this month's focus on common frustrations for MSK clinicians.
- 0:40And in it, I will very soon be joined by my special guest,
- 0:43Tristan Attenborough of movementpossible.co.uk, who will be discussing how many
- 0:49of the frustrations MSK clinicians feel when assessments, diagnoses,
- 0:54or outcomes don't go to plan.
- 0:56The fact is that it's often not down to lack of skill, but because of unseen
- 1:00cognitive biases and judgment noise, shaping our everyday decisions.
- 1:04Tristan is the owner of MoveImpossible.co.uk, and as well as being a sports
- 1:08therapist, he also has a BSc in psychology and an MSC in pain management.
- 1:13But first, I must thank my guests from last week, So in part three,
- 1:18that was Ben Cormack of Core Kinetic and Adam Meekins, the sports physio,
- 1:21or formerly known as the sports physio.
- 1:23They joined me to talk about.
- 1:27Frustrations which they come across during their Better Clinician Project CBD
- 1:30platform, which included finding good information to trust, uncertainty around
- 1:34diagnosis and treatment, not being able to practice the way you want,
- 1:37and dealing with other clinicians' erroneous narratives.
- 1:40It was a fantastic episode of my heartfelt thanks to Ben and Adam for giving up their time.
- 1:46And that is, as I say, episode 283 of the STA Clinician Podcast,
- 1:49available as always on YouTube and all popular podcast apps.
- 1:53Don't forget, if you have joined us live, people are coming through now so it seems
- 1:56to have opened up a connection then do feel free to ask questions it's gonna
- 1:59be a fantastic episode i've left them down there for long enough so let's bring
- 2:02up for tonight's episode cognitive biases and judgment noise with my special
- 2:06guest tristan attenborough tristan hayden very well.
- 2:16Yes we had such a lovely conversation didn't we about everything's going swimmingly
- 2:20fine and and and we've had a few technical problems but
- 2:23it seems like we're okay so thank you for your patience
- 2:26as well as everybody who's still joining us okay as
- 2:29always for listeners who aren't aware of you and i hopefully there are always
- 2:32say it hopefully there are some people who have no idea who you are otherwise
- 2:35it's a waste of time could you give us a little summary of your background and
- 2:38what you do now on a daily basis right i i think when you look at my cv i'm
- 2:45fairly unemployable because I've done a lot of things.
- 2:48I did a degree in psychology in the nineties and then I was a software developer, obviously.
- 2:53And then I left that and I buggered about, did half a PhD in psychology in visual
- 2:57perception, half, which means I don't have a PhD in it.
- 3:02Then I did a few other bits, went gardening for a bit. Then in 2014,
- 3:04I retrained as a sports and remedial massage therapist.
- 3:08And by the time I got to the end of the course and in my first year of practice,
- 3:11I thought, I think I might have been taught a lot of things that aren't true.
- 3:15And then I did a master's degree in pain management through Cardiff University,
- 3:21which was suitably challenging, trying to write the dissertation up in lockdown.
- 3:25That's not fun because it's just you and it.
- 3:30Fuck all I have to do. it was horrible and getting that done was one of the
- 3:34hardest things i've ever done,
- 3:36and then i came out of that and after i got to
- 3:39know mike grice and then ended up doing his rather
- 3:43fantastic movement therapy diploma which i've
- 3:45just about finished up and have recently qualified as a
- 3:48sports therapist as well so quite believe that and i like to write talks i've
- 3:53done quite a lot quite a lot of talks at therapy expo and a few other places
- 3:56i really enjoy it that's me now and yeah i run my own gimmick from my own house
- 4:01in northamptonshire in the south south north ants,
- 4:06Quite near Silverstone for people who are into that as well. Say again, Sway?
- 4:10Quite near Silverstone, actually, if people are... I love it very much.
- 4:13Fantastic. That's so inclusive.
- 4:15Anybody, if you're into... Silverstone is racing, isn't it? Yeah.
- 4:19Cars, brilliant. So if you're into that, then that's just around the corner
- 4:22from there. It's just around the corner.
- 4:24Fantastic. Right. Well, thank you again for giving up your time.
- 4:26As a lot of people will know you because of the presentation you've done at Therapy Expo,
- 4:31now called Therapy Show, and also you've got some stuff coming up on the Sports
- 4:36Therapy Association local conferences as well coming up, which is very exciting,
- 4:39which we'll mention at the end.
- 4:40And you were at Ana Maria's Exmouth conference as well, which was wonderful.
- 4:45So yeah, a few people have heard you, but I'm hoping that a lot of people who
- 4:48are listening who tune in haven't heard you because yeah, cognitive biases and judgment noise.
- 4:54I purposely put that in the, as a title because it, they are scary words,
- 4:59but the beautiful thing about you,
- 5:01one of the beautiful things about you, apart from your hugs and your shirt taste,
- 5:04is that you managed to you know make these kind of scary language much simpler
- 5:09and and help therapists in particular understand what they're about so i guess
- 5:12we should start off really is what is cognitive bias and judgment noise what are they.
- 5:19There'll be a slight pause as
- 5:21just yeah i think i was going to start somewhere else that's all right um,
- 5:26It turns out that we don't naturally think particularly rationally or logically.
- 5:33We tend to think on the spot quite rapidly in a way that's quite different from
- 5:40when we sit down quietly, have a good long think, or chat things over with someone else.
- 5:44And there's quite a distinct gap between those two modes of thinking,
- 5:49if you like, slow and quick thinking, and sometimes referred to
- 5:52but what's amazing is that there
- 5:55are very consistent predictable errors
- 5:59that we make and they are robust
- 6:02there are something like 200 cognitive biases
- 6:06that have been identified and the
- 6:09good news is they apply to all of us we all
- 6:12do them just as being so it's diagnosis human this is
- 6:15why we're all going to be nice and comfortable with this it's okay it's
- 6:18all okay so i'll probably
- 6:22come to noise a bit later okay that's fine easier to
- 6:25jump on that once we've got our heads around this but i
- 6:28think can i come at this from a slightly different direction whatever you feel
- 6:31yeah whatever you feel like to warm because it's kind of how i play out the
- 6:36the full talk which which is the one i did in eczema and i really like to start
- 6:41with optical illusions and talk about perception, in this case, visual perception.
- 6:48Because optical illusions, they're not realistic representations of what we
- 6:53see. They're a reduced, sort of more impoverished image.
- 6:57And what they show up very readily is that...
- 7:03Our perception is not simply the world is going into our heads and then we see what it is.
- 7:08It's nothing like that at all. It's a much more complex two-way process where
- 7:13information is going in, but at the same time, the brain is almost reaching
- 7:17out, trying to find certain things.
- 7:19So optical illusions will demonstrate that because it realizes,
- 7:23oh, hang on, you're active in this.
- 7:25There's something going on. So it's called, or certainly from quite a long time
- 7:31ago, it was called the difference between bottom-up processing,
- 7:34which would be your eye all the way to your brain, and top-down processing,
- 7:38which is the brain sort of anticipating what might be coming.
- 7:42And there are later sort of iterations of this process. But that's what happens.
- 7:47So it leads quite nicely into sort of perceptual errors that we tend to make.
- 7:53And there's a subset of those called apophenia. and
- 7:58one we might recognize is called a
- 8:00clustering illusion now what that is is when
- 8:04we see something random or a
- 8:07pattern that is genuinely random we will tend to perceive
- 8:09it as having clusters we we
- 8:13think it's we think it's not random and the
- 8:16the brilliant example of that i remember when i was eternal student i was also
- 8:21a sainsbury's baker did that for years and right in the early days of when the
- 8:26national lottery first started i remember when we had the first triple rollover
- 8:33because you actually talk to people about it because it was a bit of a bus at the time.
- 8:36And i remember the numbers came out and i went to work on sunday and my boss
- 8:40in the bakery said yeah it's fixed and he was absolutely convinced because when
- 8:43he looked at the numbers they kind of looked they were a bunched together but
- 8:46it turns out that things that are genuinely random to our eyes,
- 8:50appear bunched together. I mean, we can't actually perceive random.
- 8:53And another fun one on that note is that...
- 8:58The shuffle function on your iPod, as was, or your phone, plays songs that you own randomly.
- 9:07And they started getting lots of feedback and complaints saying,
- 9:09I've been listening to this for a while. It's not actually random.
- 9:12But actually it was. And Apple had to make the function less random so it would appear random.
- 9:21Now, I like things like this because it just starts to unhinge a little bit,
- 9:26what's going on in reality and what we perceive as
- 9:29going on and i just think that's a very important place to start so the
- 9:32world broadly speaking isn't as
- 9:35we see it and that's the one we're trying to navigate that's
- 9:39really useful so so i think that's really useful that we're
- 9:41not talking about faults because if it's
- 9:44there it's their design for a reason
- 9:47isn't it i guess these are like shortcuts and in everyday life it can help it
- 9:51can help us cross the road properly and imagine what's going on without getting
- 9:55run over and not having to see everything and kind of like you say make these
- 9:58clusters so that's the first thing for listeners to take away what we're highlighting
- 10:01here is is it's not faults everyone's got them oh yes about knowing you've got them.
- 10:06Brilliant okay yeah i'm i'm intrigued continue okay
- 10:10so now the third one and this is gonna this is gonna speak to this
- 10:13is gonna speak to massage quite directly is a third
- 10:17apophenia perceptual error is uh
- 10:21is called pareidolia which i think you
- 10:24might have heard of matt pareidolia is your
- 10:27brain making patterns out of ambiguous shapes
- 10:30the classic being seeing faces in
- 10:33clouds and of course when you do that if you
- 10:36notice how it works you're not consciously doing it you're not deciding well
- 10:40there's the eyes there's no it's done it comes into your consciousness it's
- 10:45already a face so it's an early perceptual process and you can't switch it off
- 10:50and you don't have you don't actually have any control it's not voluntary it just happens and.
- 10:56Paul Ingram, with his fabulous site, painscience.com,
- 11:00I think gave us a real gift when he sort of got a working hypothesis,
- 11:05which is what's going on in massage and in palpation specifically is a sort
- 11:12of palpatory pareidolia, that we are perhaps feeling things that aren't there.
- 11:18Now, this was extremely useful, I would say, because we sort of know that having
- 11:22maybe many of us came from a background where we thought, here's how you feel
- 11:27for an adhesion, here's how you feel for a knot, here's how you feel for a tightness.
- 11:31Well, it turns out that obviously we haven't found anatomical correlates or
- 11:36patho-anatomical entities that tie up with those. It doesn't connect.
- 11:41And we've also seen research that shows when
- 11:44you objectively measure the stiffness of tissue though
- 11:48they don't correlate with the areas that hurt so so
- 11:53so we so we're not
- 11:56really feeling what's going on but we have this widespread but i can feel it
- 12:00and i think what this does is provides a really wonderful way of understanding
- 12:05how on earth this happens i think it required explanation and we go well it's
- 12:11a form of pareidolia so if you push your hands into something ambiguous,
- 12:15like the mushiness of human flesh.
- 12:18You are going to infer from that
- 12:22whatever beliefs are already
- 12:25in you you see what i mean so they are in you not in
- 12:28it make sense that's brilliant
- 12:31oh good i want to i want to interject to there as well because what i'm doing
- 12:35at this because it can be a real sensitive subject because i can imagine now
- 12:38a massage therapist going whoa whoa whoa who's this tristan attaboo that i show
- 12:42on telling me that i can't feel that one side of the traps of my client feels
- 12:47really tight and the other side I feel and it's not.
- 12:51So that's quite a kind of slap in the face for some people.
- 12:55So how, being a massage therapist yourself, which hopefully will help the massage
- 12:59therapist realize this isn't like a physio or one of those people kind of telling
- 13:02us we're doing it all wrong,
- 13:03but how would you recommend that people get over the initial kind of frustration
- 13:09or anger or kind of that challenge? Yeah.
- 13:12What would you recommend? Because, you know, it can be a little bit of a slap in the face, can't it?
- 13:18It's good you mention that because I hadn't really thought of it in those terms
- 13:21because it's been such a long time since I kind of abandoned that thinking myself, you know.
- 13:27It doesn't matter what we feel. It matters what the client feels.
- 13:32So just keep the dialogue open.
- 13:34How does that feel? Is that all right? Is that tender?
- 13:38Just keep that dialogue going. Because that's the most accurate information.
- 13:41That's the most accurate information you could possibly get.
- 13:44Just switch over to that.
- 13:46That's really cool. And that can make your life so much easier. Like I said in the notes.
- 13:52Yeah. And you'll start, hopefully, if you listen to this and you're thinking,
- 13:56oh, but I definitely can feel it.
- 13:57The more you think you can feel something, the less you're going to be asking
- 14:01the client, what does that feel like?
- 14:02And I remember the first few days when I came across this and the client would
- 14:05say to me, oh, does it feel tight?
- 14:07And I'm like, I can't feel that. It's tightness is your reality.
- 14:12I'm asking you, what does it feel like to you? You know? So I know you want
- 14:15to ask me that, but once you get over that and start realizing that,
- 14:18okay, I'm going to stop believing that I can feel this.
- 14:21I'm going to ask the client, how's that feel to you? Because that's gonna give
- 14:23you like you say much more valuable information isn't it yeah yeah and i think.
- 14:28Yeah that's a nice it's a lovely door that opens isn't it i think it's a good example of where,
- 14:33just because we're cutting something out which you've been taught and
- 14:36you base your whole identity on because i remember that
- 14:39famous kind of oh yeah well mel cash can actually feel a
- 14:41hair through the yellow pages that was like for a long time i
- 14:44know insult to mel cash but back in the day that was like the equivalent
- 14:47of arnie doing certain kind of bicep curls it was like the
- 14:50yeah but it's yeah ask the
- 14:53client how it feels to them and give them ownership
- 14:56give them agency over you know what you do next rather
- 14:59than you deciding based on what you think that's great you know
- 15:02you go through training and you tend to think you you know everyone
- 15:05thinks their teachers are brilliant and you know that's that's a that's
- 15:08a bias by the way i'll just say this now this is a bias we see at a time right
- 15:13people will very often go online and say oh i'm thinking of doing a course here
- 15:17and people will say oh cannot recommend highly enough uppercase letters cannot
- 15:23recommend highly enough like but they've had one teacher.
- 15:27You cannot recommend highly enough having had one teacher. You need to see a lot of people.
- 15:31You have to have lots of teachers to learn anything, right?
- 15:36And it's easy to think when you've only had one teacher or one small group of
- 15:40teachers that you just assume they're so knowledgeable.
- 15:44You know, because we don't know any better. I mean, have you ever seen the website
- 15:48of a therapist and they're really talking a lot of crap and all the reviews
- 15:52say, great therapist, so knowledgeable.
- 15:55Knowledgeable so it was so knowledgeable and you go no there's no a few things you didn't,
- 15:59so you tend you know we tend to think someone has a few things we don't they're
- 16:02super knowledgeable i think that's a bias of something don't know
- 16:05if it's got a name but it's um it's a
- 16:09pedestalling type thing isn't it it definitely is yeah
- 16:12authority fallacy i just want to
- 16:14say here because i like this gary and this is the founder of the sta being
- 16:18honest and open and saying gary says i'm writing a list
- 16:21of new words i'm learning this evening and that's great that's so
- 16:23cool that's what everyone hopefully will do so rather than getting
- 16:26angry and thinking you've challenged me write these words down and then in your
- 16:29own time process it yeah because you can google them all and you'll get some
- 16:32wonderful information on them so thanks gary yeah and i think i think because
- 16:38i suppose over the years usually the things that prompts a talk normally comes
- 16:44from something that irks,
- 16:46And they just build on it and go, well, why is it?
- 16:49And I think what I kept encountering is a mentality where people say, I know what works.
- 16:56And people would use that as an argument.
- 16:59And people would use that in an argument in the face of evidence that might
- 17:03say, oh, you know, we just found another study on this.
- 17:05This and that and that doesn't appear to be very effective. And people just
- 17:08jump up and go, I know what works. I've been doing it 20 years.
- 17:12And I thought, let's start writing down all the reasons why you don't know what works.
- 17:17And it sort of led to this.
- 17:20You can explain it quite, you can explain easily why someone thinks they know what works.
- 17:26And i would argue you probably don't
- 17:29which is sort of why we have to science because we
- 17:32don't enough you when you think about it the whole reason
- 17:35randomized controlled trials exist or scientific endeavor
- 17:38in that form exists is because we know
- 17:41humans can't be relied upon to get
- 17:45that's why they're there that's why they're controlled maybe it's because because we're
- 17:48we're too fallible on things like
- 17:50this so f-a-l-l-a-b-l-e if
- 17:54you want to buy that one dan it's not a ph it's an
- 17:57f for that one yeah so you you can have
- 18:00a you know you can have a scenario where and and you do encounter this story
- 18:05i certainly have where somebody has has had an issue a health issue through
- 18:10their life and they've gone to various tests they've tried lots of things and
- 18:13then they went to therapist X who did a therapy and they got better.
- 18:19Now there's loads of reasons why they could have got better.
- 18:22There was nothing to do with that therapy, which I should come back to.
- 18:25And then sometimes they might decide, oh, I want to learn to be that kind of therapist.
- 18:29So they go on the journey. So they go and meet a teacher who also believes in that.
- 18:33And then they go and start their own practice and then they treat people.
- 18:36Now that whole story can happen And it can also happen with a 100% pseudoscientific therapy.
- 18:45The same journey can happen. And I think understanding things like that is humbling.
- 18:51And I think we could do with a bit of humbling from time to time.
- 18:56So let's put a couple of things together. Mm-hmm.
- 18:59That can lead us to getting a little bit lost, a bit confused,
- 19:02and a bit, I'm going to say, delusional.
- 19:06If you have, let's say, 50,000 people who live in your locale who could potentially
- 19:12visit you, well, a certain number of those are going to come and visit you at your clinic.
- 19:17So it's a non-random sample.
- 19:21So you already have a selection bias that's taken place.
- 19:25But also they're coming probably with the belief that you can help and we know
- 19:31from some studies that the belief in a positive outcome can be a massive predictor of a good outcome.
- 19:40More so than every other i've seen a study where it was the
- 19:43most powerful factor so that's very important and then
- 19:47of those that come to you some will see
- 19:49the process through but you'll lose a few you don't
- 19:53know what happens to them because they're gone they're just they're just gone
- 19:57so what you have there is missing data if you have missing data you don't have
- 20:00the whole picture so then we go another step and say okay so this lot see a
- 20:04massive improvement and you go yay that's brilliant and they're really pleased
- 20:08with you and of those a few of them will write a really nice google review for you.
- 20:14So what you've done is, you've now gone through all these stages,
- 20:17and we can conclude that reviews are really bad data.
- 20:24We rely on them, we need them, because you've got to get your rankings.
- 20:27But there's actually a whole set of steps that have blurred the reality.
- 20:31So you're seeing, and what you're also seeing is what's called a survivorship
- 20:35bias, which I think we did talk about once before, Matt, a long time ago.
- 20:39Which is when you're when you're only seeing the survivors and you're not seeing
- 20:44the whole picture the whole data then you're you are looking through a skewed
- 20:48lens yes so add to that a few other,
- 20:55real phenomena that we know about one is we always have to keep this in mind
- 21:00is natural history is the natural history of any kind of ache pain pathology or whatever.
- 21:06So for example, 80% of novel back pain resolves in something like two to six weeks. Agree with that?
- 21:17That means 80% of everyone you've seen with a new back pain would have got better
- 21:24without seeing you or doing anything.
- 21:26Know that and remember that and know it. It's humbling. It's all right. It's okay.
- 21:32We're still doing good work because in fact, a lot of the time we might just
- 21:37be giving people reassurance because they're worried. So that's completely, completely valid.
- 21:41There is an adjacent statistical phenomenon called regression to the mean,
- 21:48which is very similar, but it's slightly different.
- 21:51And it simply means if you get a series of data points, when you,
- 21:56when you, when you encounter an extreme value, the next value will be closer to the mean.
- 22:03So the easiest way to understand that, if you sit on a train platform and watch
- 22:08people come off the escalators, well, there'll be different heights.
- 22:11There'll be different heights. So a lot of people will be middly heights.
- 22:14Odd person will be really tall. The odd person will be really short,
- 22:17but you'll see. And then if you get a seven-footer come through,
- 22:20what will the next one be?
- 22:22Are they more likely to be another seven-footer? Or is it more likely to be closer to the main?
- 22:26That will be closer to the main. It's just a phenomenon that happens.
- 22:30So if someone's got a 10 out of 10 pain in one day, next day,
- 22:35it's probably not going to be that.
- 22:37So it's a very similar thing to grass. It overlaps with it.
- 22:41Now, add that to all the other stuff I just said, and you are now...
- 22:47Witnessing great outcomes but you could be a bit misled does that make sense.
- 22:54So in terms of so you've got a happy
- 22:57clinician but it's almost like a false happiness
- 23:00because on a as a
- 23:03financial model you could be doing much better
- 23:06if you didn't trust your instincts because a lot of those people you
- 23:09think you're doing great but you can actually do a lot better because that's
- 23:12what a lot of people probably need to know from this is that what we're
- 23:15trying to do is tell you that recognize natural no
- 23:19i don't say flaws ways of thinking which don't help you in a
- 23:22clinical context which actually
- 23:25make your business model a bit weak if you think it's all going wonderful if
- 23:28you don't realize that the people who don't come back to you aren't
- 23:31getting better by what you're doing then you're never going to challenge what
- 23:34you're doing are you going to keep doing that thing and helping
- 23:37half the people all the time which is not a great business model
- 23:39you know and you try phoning people and they're not picking
- 23:42up because or you're only phoning the people who said they were really happy
- 23:45so you're not going to change your practice are you so and considering
- 23:48that burnout is one of the biggest things which affects you know msk
- 23:51clinicians across the board whether it's physios dropping out
- 23:54or or sports therapists then we do need to find ways don't we of trying to to
- 24:00be honestly happy with what we do which i suppose involves a better way of measuring
- 24:06what we're doing and yes because really if you if you stand up and boldly shout,
- 24:14I get great results, or I know what works.
- 24:16There's so much you haven't controlled for.
- 24:19You wouldn't accept a study based on someone's opinion of how well it's going.
- 24:26It's just completely, it's completely flawed.
- 24:29And of course, a lot of the time, we're not even using any kind of objective measure.
- 24:33I mean, we've got a few tools and bits and bowls we can use,
- 24:35but a lot of the time, we're not using objective measures.
- 24:39So there's a lot of loose threads floating around in there.
- 24:45I'll tell you something that was a bit of wisdom I encountered.
- 24:50I think this is absolute gold. it was
- 24:53in 2020 i watched a
- 24:56zoom chat talk with david butler the pub
- 25:00scientifique were hosting and it was
- 25:02a it was an absolute beauty and he called it something like the seven waves
- 25:07of my career or something like that and he was sort of talking about how he
- 25:12qualified i think it was in australia and then he came to london and spent a
- 25:16few years here and was kind of following a few other trends.
- 25:21So I think he did Mulligan, McKenzie, Cyriax, and what was fascinating was as he told the same story.
- 25:30And the story was, he learned about it, he realized it was fantastic.
- 25:34And he started using it and it was going really well. He got fantastic outcomes with his patients.
- 25:38And he said, but after about two years, it stopped working.
- 25:43And what was so brilliant, he'd go on to the next one and he told the exact
- 25:46same story and the exact same story.
- 25:49And I think that is absolute gold because that contains everything because it
- 25:54can't be the therapy and it can't be the patients. It's you.
- 26:00It's you. You, you will go on believing it. Do you see what I mean?
- 26:06I think simply just by being, you know, diagnosis human, which is all right.
- 26:11We're going to be, we're going to be fine with this.
- 26:14In this kind of practice, in this environment, where we can easily become quite
- 26:21self-deluded. All right?
- 26:24And I think that's important. So I'm jumping in now. Please do.
- 26:30Because you've studied psychology a lot, and people who read about it will see
- 26:33the word like deluded and not take insult.
- 26:37Okay, fair point. No, I'm just thinking of if you say to use that in everyday
- 26:41language, like, hi, massage therapist, you realize you're deluded.
- 26:43They're going to go you're just calling me like um i've got some kind of but
- 26:47deluded is is an innocent word it's an actual word if it's used it just means
- 26:51that you you've talked yourself into something that's not true which is what
- 26:55we're talking about isn't it so yeah i just wanted to say that we're not we're
- 26:58not brilliant point yeah it's not something i would remember to,
- 27:02no i think it's just useful it's tricky isn't it because yeah so yeah sorry
- 27:07i interrupted again but Yeah, it is delusion.
- 27:10Yeah. So we have these cognitive biases going on, and the most potent of all
- 27:15of them is confirmation bias.
- 27:18So this, you know, we seek the things that we agree with, that we think are
- 27:24true, and not only that, but we remember the things, and we tend to forget.
- 27:29I mean, here's one. Just have a little think about all the falling outs or arguments
- 27:34you might have had in your life.
- 27:36You're probably right in all of them, weren't you?
- 27:39Because you tell the story back to yourself from a very one-sided point of view.
- 27:43And then sometimes you, I don't know if you've had this, I've had to,
- 27:46there are times that I just in recent years where I just have thought about
- 27:50some of those times and thought, yeah, I think that was me.
- 27:56Yeah. But it takes a while because you tell yourself the story. If you think, yeah,
- 28:01If you think, well, Audi drivers, they're all shit, aren't they? They're all dangerous.
- 28:05Every time you see one, your brain goes, there's another one.
- 28:07Aren't you right and clever and predict everything?
- 28:10And every time one that isn't an Audi does it, you kind of don't really clock it.
- 28:14You know, this is fine. This is just us. And it's because the whole world and
- 28:17everything in it is far too complicated for us to process thoroughly and properly.
- 28:21So we have these, we have heuristics, which are sort of mental shortcuts.
- 28:26So our running jumps to the answer. It makes life so much. And it's the only way we can function.
- 28:31But the good thing about these is, but they are predictable.
- 28:34They're robust and they're predictable. So I'll just tell you briefly about
- 28:38this other thing called noise.
- 28:41Hold on, if you can, if it's all right, I'd like you to do a little bit more
- 28:44on confirmation bias because I think that's probably the first one.
- 28:47I think it's one of the wonderful ones. If a clinician gets their head around
- 28:49it and realizes that they actually do do that, then it just opens the door to
- 28:54critical thinking, doesn't it?
- 28:55Which essentially is just doubting yourself and being happy to doubt yourself.
- 28:58So what's another example of confirmation bias?
- 29:01Stereotyping. Okay. Expand, please.
- 29:04So stereotyping is when we tend to, we think of attributes around a particular group of people.
- 29:11And so you associate attributes to a group.
- 29:14And then when you meet somebody from that group, you assume they have those attributes.
- 29:18Whether that's an ethnic difference, whether it's a class difference,
- 29:22whether it's a gender difference, we stereotype.
- 29:25And you kind of have to catch yourself doing it. I didn't mean that.
- 29:31You know, we'll, you know, we'll do that.
- 29:32And, and you're not evil for doing it.
- 29:35If you think it through and stand by it, that's a problem. But,
- 29:39but actually a lot of the times we recognize these things and say,
- 29:42Oh no, that's a, yeah, I didn't mean to do that. Yeah.
- 29:45I didn't, I did think that it's not actually true. It's all right. So that's,
- 29:50That's a really good example. I think I love the idea as well as just realising
- 29:53that you will do it. It's the way the human brain works.
- 29:56It probably, at one stage, it really helped us when we had to beware.
- 30:02For our survival as a tribe, if you get attacked by some kind of animal and
- 30:06you know that it kills half of your tribe, every time you see something that
- 30:09looks a bit like that animal, you're going to think it's going to attack us again.
- 30:12Even if that particular animal was just going through a bad day.
- 30:16There is a value there, isn't it? You and I talked about tribalism before,
- 30:21because it's an interesting point, because I don't think it's wholly a bad thing.
- 30:25Tribalism is literally our evolutionary survival. We club together.
- 30:31We're safer in numbers. The downside, and it's nice, and you find your tribe
- 30:37in the professional community.
- 30:39You find people who are kind of like-minded, and it's helpful and supportive.
- 30:44At the same time, it's also a bit echo-chambery.
- 30:48So it's always a bit of both. And what you tend to find in, in various,
- 30:53I guess, groups of thinking, it's actually tends to be more,
- 30:58people will often value inclusion in the group.
- 31:02Over accuracy of information and that
- 31:07prevails so when you sort of and you certainly see that when you see
- 31:09more radical thinking online and it's the
- 31:12inclusion in the group rather than actually trying to seek truth
- 31:15together you know what i mean so so so things like
- 31:18tribalism is a very interesting sort of area but it
- 31:20comes with with good and bad it's not inherently bad it's
- 31:24just a bit of both like all these things so
- 31:27yeah should we should we um i gave
- 31:29you a slide can we put the slide up oh sure yeah yeah
- 31:33let me find that we love a slide um let me just bring it
- 31:35up i think it's going to be i really want a
- 31:38few people would just to comment please and
- 31:42i promise i'm not going to humiliate anyone that's not the point of this
- 31:45at all i have a series of number his
- 31:47numbers here and i'd like anyone to please take some guest shots of
- 31:50what the next number is will this work if someone's listening to a podcast
- 31:53did i read out the numbers and then what it says underneath will it work without
- 31:56the visual yes okay so if he's the podcast
- 31:59and what we've got here is a white screen at the top in large font
- 32:02you've got one two four eight sixteen.
- 32:06Question mark okay so one two four eight
- 32:09sixteen question mark and underneath you have two questions what
- 32:13is the next number and what is the rule yep
- 32:16it's a two-part question i'd like anyone please
- 32:20please step forward just to throw in a
- 32:22number people joined us live this is
- 32:25your chance okay you want to see some honest thing unless you've seen it before
- 32:28you know the answer and you know there's actually a gorilla running across the
- 32:30screen or something but it's not that this is the wrong one yeah let's have
- 32:34some answers in there what do you think nikki mansfield is 27 excellent nikki
- 32:39would you like to have a hazard at what the rule is.
- 32:44Nicky can come back with what you think the rule is. Leslie Campbell said 18,
- 32:47question mark, question mark.
- 32:50Maybe same question to Leslie. I guess what do you think the rule is then?
- 32:53And if you listen to the podcast, then write down a few possibilities yourself
- 32:57because the answer will be coming up very soon.
- 32:59Okay, so 21, just to fill you in, 21 does fit the rule.
- 33:0518 also fits the rule. Any more guesses?
- 33:09Can I say what I'm thinking? Because I've only got one answer,
- 33:12And honestly, even though I know you've got a trick up your sleeve,
- 33:15oh, not a trick, that's wrong.
- 33:16But for me, logically, it's got to be 32.
- 33:21Okay, Matt. And for me, that's the only rule I can see, because you're just
- 33:25doubling each time. R equals 2.
- 33:27Okay, so you're going to say 32.
- 33:30Say, yes, that does also fit my rule. Okay. So my second question in that, what is the rule?
- 33:38R equals 2. They're just doubling each time. That's not the rule.
- 33:42Oh, I really, I've got the right answer. If you remember, we've already had 21 and 18.
- 33:46They also hit the rule. Maddening, isn't it? The rule is, says Leslie Campbell,
- 33:51the rule is it looks nice.
- 33:54Winner. And that's the end of the show. Thank you for joining us tonight. That's number wang.
- 34:02Oh, interesting. Nicky Mansford says, number plus two more than the last number
- 34:06you added. Is not the rule.
- 34:10You're only going to crack this. By guessing more numbers. Gary says 24, 32 also fit the rule.
- 34:1824, 32 also do fit the rule, Gary. Yes. Any idea what the rule is, Gary?
- 34:24Does 32 and 64 fit the rule? Yes. Okay.
- 34:30Right because this is a podcast we're gonna have to to jump to what's going
- 34:33on here right then matt i'm really
- 34:36intrigued i need to guess a number matt five guess a number matt five,
- 34:41five okay five five doesn't fit
- 34:43the rule okay yeah i
- 34:46wouldn't think it would why i did
- 34:49my brain can't create a context in which i
- 34:52can see that one doubles two and two doubles to four but all
- 34:56right here's the here's here's the rule the rule
- 34:59is the net the number is higher
- 35:02than the previous number oh shut up that's the end of the show people
- 35:05go away now here's the interesting part you can only crack it if you say a number
- 35:12that's lower than 16 like you'll never get it because you'll go numbers numbers
- 35:15numbers it goes on goes on all day long and no one ever works out the rule until
- 35:19somebody accidentally says a lower number and once they realize a lower number doesn't fit,
- 35:25then somebody gets it somebody will crack it you go oh is it just that they
- 35:28get higher you with me can I explain that again yeah I get that yeah,
- 35:35that's kind of the umbrella is the number's going to be higher but there's plenty of ways of making it.
- 35:41Particular number that yeah okay keep going
- 35:44okay the point is somewhere
- 35:48you have everyone who does this will
- 35:51have the assumption that they are going higher
- 35:54and we tend not to ask the questions that challenge
- 35:57the assumption oh we ask the questions
- 36:00that support our own assumptions even when
- 36:03we don't know there are assumptions got it okay yeah
- 36:07i like that yeah so that's a little exercise in confirmation bias so what i
- 36:13would say is in my head i think that can tell us quite a lot about clinical
- 36:18reasoning because i think to to circle back to what the series is about,
- 36:24one of the most frustrating things i think is that clinical reasoning is exceptionally
- 36:31difficult to do because i don't think our brains are naturally wired to do it
- 36:35i think is it it got because what we will tend to do is have a working hypothesis,
- 36:43where you're going, whoa, whoa, but this is patellar tendinopathy.
- 36:46Something's already gone off in your head. You've got an idea.
- 36:49And what do you do? Well, what you tend to do is you'll then start testing for
- 36:53patellar tendinopathy.
- 36:55Because in fact, what you're supposed to do is try and disprove it.
- 37:00And then if you fail to disprove it, then it's more likely to be the case.
- 37:04Or in so doing, you're also more likely to pick up on something else it might
- 37:07be. Do you see what I mean?
- 37:10Yeah. So clinical reasoning is just inherently difficult for us people.
- 37:15And that's a frustration.
- 37:17That's a frustration I feel. And I have some potential...
- 37:24Antidotes I'd like to share that I've got up with because it's hard to reckon
- 37:31with these things because these are peopley things and we're people.
- 37:34And I truly believe the first and most important thing we can all do from today
- 37:40going forwards is never take credit for a good outcome.
- 37:44I think it's it's
- 37:48the first step in the path to self-delusion when you
- 37:51start thinking it's you you're buggered
- 37:54because there are so many other reasons just
- 37:58biologically phenomenally and
- 38:01in terms of all our own biases as to
- 38:04why something got better so just take yourself
- 38:07out and go i'm really glad that's got better i'll
- 38:11give you a fun example of that years ago
- 38:15i saw it was my mates dad and he came to
- 38:17see him with a little bit of an achy pain and while he
- 38:21was in the session he said he'd actually had a pain in his intercostals for
- 38:24about 10 years following a pulmonary embolism which had obviously long been
- 38:29cleared up but he was left with this wee pain i thought while we're there we'll
- 38:33just go through it well it went one session gone now the biggest mistake i could make,
- 38:39is to go whoa these god hands i can fix anything it's not just go i don't know,
- 38:46Don't know why that happened.
- 38:48Great result though. Brilliant. Pleased with that. I'm all right with that.
- 38:51Really comfortable with that. Just you to me.
- 38:54So I do think the first thing we should do is just don't take credit because
- 38:58we're going to skew ourselves.
- 39:01I think the second thing we can do is when you write up your notes,
- 39:06at the end of it, put a little section called reflection.
- 39:11So this is the bit that, I mean, I tend to do my notes either in the evening
- 39:15on the sofa or first thing in the morning on the sofa. So I'm completely relaxed.
- 39:18And I think it all through. And this is a chance just to really go,
- 39:22ah, did I get everything right?
- 39:24What could I have said? What else could I have asked?
- 39:27Ah, then you think of something else. Ah, I didn't test for that. Do you know what I mean?
- 39:31Because you need to bring the things that don't confirm what you were thinking
- 39:36into the light and make it a habit.
- 39:38So every time you write your notes up you write the bit where you question what you did.
- 39:44Helpfully don't beat yourself up don't do that it's all a positive
- 39:47experience okay what else
- 39:50could I have done or how could I have done this or what have I missed and
- 39:53sit and then look something up and you go right or even right I'm
- 39:56going to go and look this up because I've forgotten how to test for that it doesn't
- 39:59matter I think if it's a habit it then brings
- 40:03that aspect of thinking into your clinic to
- 40:06practice i would argue third one i'm going
- 40:08to relate right back to two weeks ago when he had emily
- 40:11on and she made the point that really
- 40:15it's probably good practice to have some kind
- 40:18of mentor or supervisor and a formalized if
- 40:22you're working on your own if you're not in a clinic where
- 40:25you can tap people up having that and i would suggest that
- 40:28over anything on facebook because that's
- 40:31not a good place to be getting information for your profession for so many so
- 40:36many reasons and i think what we want to aim for and aspire to is to have confidence
- 40:42with humility and i think it's the two together that makes us gives us the best
- 40:49chance of being good practitioners.
- 40:53That's good yeah humility is a lovely word yeah it's a classic humility i mean
- 40:57it's nothing new this we were taught by the greats kind of 400 years bce but
- 41:01it's but it's healthcare,
- 41:05healthcare turns us a little bit into monsters isn't it the training
- 41:08we have it's just the system isn't it because we are
- 41:12most courses and if you if you're listening live and
- 41:15maybe challenge this but most traditional courses they do
- 41:18build us up don't they to be the fixer to
- 41:21be the god the person on the pedestal in
- 41:23the white coat fixes everything and that's so not
- 41:26what it needs to be and that just opens the door
- 41:29to all of these biases doesn't it because we've got that pressure i think
- 41:32more i would argue more so in in our field i would say more so in in in the
- 41:37massage therapy world oh i include that in msk health yeah no i would i would
- 41:41i think i would think it's even more so i might be yeah but my guess would be
- 41:45and actually probably even more so than there are quite a lot of CPD weekends.
- 41:50A lot of CPD isn't good.
- 41:54I think it tends to embolden people. You get all built up because you've got
- 41:58someone, again, who you think is an absolute expert, but it might be that they've
- 42:01just got a bit of a personality.
- 42:03People, I think, can leave those with raging overconfidence.
- 42:07Whereas, in actual fact, I think the exercise of trying to get better clinically
- 42:11is an always humbling one. As long as you're always in contact with somebody
- 42:14who's a lot smarter than you,
- 42:17That keeps your feet on the ground. Even I think somebody who's much smarter
- 42:21than you, like a mentor or something, if they're a good mentor,
- 42:24then probably they're going to just encourage you to listen to yourself.
- 42:30And listen to yourself again until you finally go, oh yeah, what are the chances
- 42:34of the next five people after that course all having the same problem that I
- 42:40learned how to fix on the course?
- 42:41Do you know what? And eventually they'll go, oh yeah, that was confirmation bias, wasn't it?
- 42:44And and then that's that's what you need isn't it
- 42:47someone to tell you to listen to yourself i i had
- 42:50it in mind the other day to mention exactly that that's fantastic that
- 42:54that's exactly what happens you'll go on cbd you'll
- 42:57see them that week yeah yeah it does happen the
- 43:00same as you you know you think true no it
- 43:04can't be you know i used to get so confused probably
- 43:07for two decades on confirmation bias and
- 43:10i was convinced that something else going on and i'm still you
- 43:13know as i say i'm still a little bit like the universe is a
- 43:16donut shape or something and it's coming back and bouncing on itself i wouldn't
- 43:19be surprised if someone says no it is because if i hear
- 43:22a rod stewart song on the radio in the morning and then suddenly i
- 43:25walk past by someone in the bus stop who's dressed like rod stewart
- 43:28and then i see a poster rod stewart on it i'm going something's
- 43:31going on here something in the universe wants me to see
- 43:34these rod stewart or something like that you know and i
- 43:37know it can be explained by confirmation bias but it's it's
- 43:40because it's every cell in our body is telling
- 43:43us that something's going on but we just because we
- 43:46don't we're not able to process the fact that we missed the person who looked
- 43:50like kenny everett or we missed the person who looks like bruce forsyth or we
- 43:53missed the song on the radio which wasn't rod stewart you know we're only looking
- 43:57for confirmation of what we think it's a bit like we've all had the experience
- 44:03where the you know the phone goes you go i was thinking about you today.
- 44:06That's a common experience. And again, you just approach it scientifically and go, well.
- 44:12How many people did you also think of who didn't clone today?
- 44:15Suddenly it bounces down to a, oh, that actually could happen anyway.
- 44:18You know what I mean? It's the sort of thing, you know, good science degree.
- 44:23I think it's quite relaxing when you realize it, when you think back and go,
- 44:26I was just about to say that. We must be telepathic.
- 44:29But in the context where you've just finished a conversation about money and
- 44:33then someone's just said five
- 44:35pounds for a burger, you're both going to go five pounds for a burger.
- 44:38That's terrible. And you both say it and you go, wow, we've got something going
- 44:40on here. Have you heard of Occam's Razor? Yes.
- 44:45Yes. So it's a philosophical argument tool, isn't it? And it's often slightly misunderstood.
- 44:54It's the argument with the fewest assumptions as the one that's most likely
- 44:59to be right. Very helpful.
- 45:01Sometimes it's interpreted as the simplest one. It's not necessarily the simplest.
- 45:05It's the one with the fewest assumptions.
- 45:08So, so when you see something in the sky and go, oh no, you know,
- 45:11if you're scientific and you can't explain it, you'll go, oh, that's weird.
- 45:15And if you're not, you'll go, I know what that is. It's aliens.
- 45:19Yeah, yeah, yeah. Very different way. So.
- 45:23Fascinating, mate. Really cool. We're just basically, I think that the whole
- 45:27of this thing and everything you beautifully talked about is just getting people
- 45:30happy to question themselves and follow science.
- 45:32And science has this thing where it forms a hypothesis and then it does everything
- 45:36it can to see how that hypothesis might not be true.
- 45:40It does all the tests possible to disprove what you're assuming is right.
- 45:44And if we just start accepting and doing that, then I think a lot of these biases
- 45:47will disappear because you think, right, what I've done here has fixed this person's Achilles.
- 45:52I've been doing Cyriax or whatever on it. And that's definitely how it's worked.
- 45:56And then you start thinking, right, what else could it be?
- 45:58Oh, they've stopped running this week as well. Oh, they've stopped wearing those shoes.
- 46:03Suddenly i mean you think i like to think that you know you said you know you
- 46:06said the outcome is not to do with you and what you've done it might not be
- 46:11it might not be yeah yeah i think that's probably the case if everything you've
- 46:16done if you're if you're using that to explain what you've done to the person but if you have.
- 46:24Had a consultation where you have listened to the
- 46:26person and allowed them to explore what could be going on
- 46:29and they've made suggestions and they've realized that
- 46:32they've got to sort this out because they're not sleeping well and
- 46:35that's the only bit then you can still kind of say
- 46:38that was down to me can't you it's just it's not what
- 46:40you've done to the person so you can be really successful therapist
- 46:43and congratulate yourself every day as long as
- 46:46you're not just going down the road of trying to fix somebody with
- 46:49a modality I mean sometimes modality might help but normally
- 46:52it's going to be listening to your patient and
- 46:55letting them work through what's going on yeah i think i
- 46:58suppose it's it's i maybe i have a mentality that almost sort of says you know
- 47:02deconstruct yourself tear it down and then the truth will emerge um but it's
- 47:08not you know you're not going to get right the weirdest thing about the cognitive
- 47:12biases is and i say there are at least 200 documented ones,
- 47:17you can't get around them.
- 47:20They are part of you, right? They will happen. And there's even a fallacy called
- 47:25the GI Joe fallacy, which is the belief that if you know about these fallacies, we'll overcome them.
- 47:32Oh, that's good. That's a real pain in the ass because knowing about them is
- 47:36not, is not half the battle. It really isn't.
- 47:39So you've actually got to sort of try to mitigate where you can. Yeah.
- 47:44And so this is why I personally like the idea of writing reflective notes in
- 47:51a quiet moment by myself, because I can start to think, okay,
- 47:56so this is everything I thought on the spot,
- 48:00and this is me stopping and slowing down and having a think through.
- 48:03And then you can ask yourself more difficult questions. So, you know, it's a habit.
- 48:08So you don't get around cognitive biases you can't get rid of them they're your
- 48:14brain it's what a brain does.
- 48:17But to to help you in doing what
- 48:21you do i think there are little practices that will help and i do think there's
- 48:24a lot to be said for just holding things lightly you know not using absolutes
- 48:31because as you know only the sith deal in absolutes so don't be absolutes about everything just allow,
- 48:40flexibility in what you say.
- 48:45Be looser, hold things lightly. And it gives you, it actually,
- 48:49that gives you more wriggle room,
- 48:51to think and you go, you know, we might be this, we might be that.
- 48:55Don't know, be all right with that. So hold, hold it lightly and be patient with yourself.
- 49:02And, and I think with that, we can cultivate confidence with humility.
- 49:07It's got to be with humility.
- 49:09That's really good. Otherwise you're a pain. Excellent. Yeah.
- 49:13Changing the language you use. Yeah, it could be. Yeah, maybe.
- 49:15Yeah, it's totally possible.
- 49:17Avoid the absolutes, like you say. Really cool.
- 49:21Wonderful amazing gary here just bring up a few notes
- 49:24thank you everybody's put messages in here gary benson founder of the
- 49:26sta says sta members can access supervisory support of
- 49:29our coffee evening chats or accountability sessions details in these
- 49:32letters and members group featured posts yeah definitely especially
- 49:35if you're a solo clinician working by yourself then reach out
- 49:38to others and if that person just going yeah yeah you're right
- 49:40yeah it sounds like it must be and it's they sound very supportive but
- 49:44really if you've got a good listener then they should just be allowing
- 49:47you to hear yourself and just repeating things and maybe just
- 49:49challenging it a little bit a little bit of devil's advocate sort of thing you
- 49:53need somebody like that to think things through um stevie
- 49:56bar i think he's got a wonderful example here of confirmation bias i used a
- 50:00song i was gonna do a scottish accent i won't do it i used a song for a fitness
- 50:03class old and 80s fav of mine haven't heard it on the radio for years heard
- 50:08it the very next day i used it yeah wow what are the chances steve see that's
- 50:12the ends of the universe curling around each other again.
- 50:16Maybe. I don't know. I'm not saying it wasn't, but yeah, yeah. That's good, Stevie.
- 50:20There's loads of examples of this. Yeah, seeing 10, you buy a car and suddenly
- 50:23every one of those got that same car.
- 50:25It's beautiful. It's comedy is the wrong word, but it's warming.
- 50:30I think it's satisfying when you realize our brains work this way.
- 50:33It makes you beat up yourself far less because you realize it just makes it
- 50:37fun. I did it a fortnight ago. I did it a fortnight ago. I read about a pathology.
- 50:41Two days later, bugger me, I found one. First time at Found one.
- 50:46And then I went back and thought about it.
- 50:48And realized that I did actually know the pathology. I just knew it by a different name.
- 50:53And then I did some more tests on the person next time I saw them,
- 50:55and it wasn't there. Oh, really?
- 50:58That was two weeks ago. I know full well.
- 51:03Yeah, yeah. When you see it tomorrow, it's probably not.
- 51:08It's all right. It's all right. It's all right. Very nice.
- 51:12Leslie Campbell here says, I like this to read it out for podcast listeners.
- 51:16I like to congratulate my clients when they feel better after a session. I say, well done.
- 51:21There you go. Humility in its essence, in the wonderful form of Leslie Campbell.
- 51:25Yeah, just thank your patient more. Just literally, and be honest about it.
- 51:30Praise them for what's happened in the time you spend with them as opposed to
- 51:33focusing on what you've done.
- 51:35And you'll be far more effective therapist. Wonderful.
- 51:39Right, okay, look, it's 9.03. So, fantastic.
- 51:43I want to mention, I'm still not very happy about that. We'll have a chat about
- 51:46that later. I want to draw attention to next week. Next week will be May.
- 51:51So we're going to start a new focus. We've reached the end of frustrations for MSK clinicians.
- 51:56And we're going to move over to communication skills for MSK clinicians,
- 52:00which I think is quite a nice follow on from this, because if you understand
- 52:03how you work being a human being, then it very much challenges people.
- 52:08Whether you are actually as good a listener as you thought you were.
- 52:11Obviously, if you're listening, you've got confirmation biases,
- 52:13it doesn't matter how much you pause and look at them and smile.
- 52:16If you're thinking in your head, I know what you got, I know what you got when
- 52:18you walked in with that limp, then you're not listening to the patient and it's
- 52:22not going to work. So really nice segue.
- 52:24I'm double excited. I mean, obviously I love communication skills from MSK clinicians.
- 52:28I've got my course and everything about that, but I'm really excited because
- 52:31my first guest of the month next Tuesday is going to be Orla Adams.
- 52:35If you are into motivational interviewing, than Orla Adams is a name I'm sure
- 52:38most of you have come across.
- 52:40She is a trainer with co-founder of Motivational Interviewing,
- 52:44Stephen Rolnick in Cardiff.
- 52:46So she is, yeah, on the coalface, absolutely a Motivational Interviewing and
- 52:50a wonderful person as well.
- 52:51She's been delivering MI training since 2009 to a load of different disciplines,
- 52:56including doctors and physios, sports therapists, sports coaches,
- 52:59dietitians, community sport workers, so across healthcare. and she's a fantastic educator.
- 53:05It'll be a really nice entry point both to people who aren't quite sure what
- 53:09motivational interviewing is about and also to people who are familiar with
- 53:12MI and just want to see it in practice and hear about how it can be applied to MSK Healthcare.
- 53:17So really excited about that. And then the next three Tuesdays or maybe a Wednesday
- 53:21or something in the month will have other aspects around communication skills
- 53:25for MSK clinicians as well. So that's going to be really exciting.
- 53:28Please join us live next week if you can. apologies if
- 53:31this youtube feed didn't work tonight fortunately it's
- 53:34only seven times in 283 weeks so i'm
- 53:38not going to use confirmation bias and think it breaks all the time because that would
- 53:40be ridiculous but it does feel like it but anyway
- 53:43yeah so do join us if you can it'd be a wonderful opportunity to ask our guests
- 53:46questions directly but for now yeah i just want to thank once more not take
- 53:51the spotlight away from the marvelous tristan attenborough of movement possible.co.uk
- 53:55what have you got coming up uh tristan anything interesting or tell me about
- 53:58yeah you've got the STA conferences?
- 54:01Yes. There's two. I'm actually speaking of both of them, different talks. May the 9th in Dorset.
- 54:08I know, honestly, people should get along to that one. It's really, I don't know where this,
- 54:12I think it's $55, $60, but it's cheap and it's all day.
- 54:16And it's just a lovely, friendly, inclusive day. And last went last year and,
- 54:20and it's, and we all had lunch outside and it was just a nice way to meet people and have nice chats.
- 54:26Uh, so Alex Moore is hosting that.
- 54:30And I'm talking about actually being proud about being a massage therapist.
- 54:34Nice. Because I think we keep getting it wrong and we don't need to. We can get it right.
- 54:39And another one again in June that Mike Grice is hosting, which is the Ludlow.
- 54:45So that's the Midlands Regional SDA Conference.
- 54:48Fantastic. Okay. So we'll make sure links to that are available in the show
- 54:53notes. So affordable. Too affordable.
- 54:56But yeah, very affordable. but yeah great chance to network
- 54:59and and mix with some really nice people and great speakers as
- 55:02well so make sure that goes in the notes and anything
- 55:05else in your life going on you want to kind of mention about you got
- 55:08any courses or anything yourself yet or is it still just work work
- 55:11and helping people change lives yeah yeah yeah just about yeah now just just
- 55:16gonna dial things back a little bit just enjoy job fantastic enjoy life a bit
- 55:22i mean if people want to follow you then you've got the website moveimpossible.co.uk and also on Instagram.
- 55:30Moveimpossible yeah same thing yeah and Facebook so people can see because you
- 55:36do post now and again don't you you've got some interesting I mean it seems
- 55:38like the only other day you said massage was a luxury so that spurred this whole
- 55:42month I don't know if you want to say anything about that or,
- 55:45sorry did you want to comment on that at all because we've spent kind of two
- 55:49or three weeks quoting it but I don't know I think we're I think we're a professionally
- 55:57insecure group of people.
- 56:00And these aren't things we need to worry about. I got a whole list of things
- 56:03we should be irked about.
- 56:05Every time I look on social media, I've left most of the massage therapy Facebook
- 56:09groups because they seem to be getting worse.
- 56:13I think more people are coming along with training that is frighteningly lacking.
- 56:19And a lot of people who are answering questions are very confident and very
- 56:22wrong. and I think quite a lot of us have had enough and we're just not arguing
- 56:26anymore which isn't a good sign is it?
- 56:29Could it be that the source of your information of people joining a Facebook
- 56:33group is not a good representation of...
- 56:37No, I've always agreed with that. I've always agreed with that point.
- 56:40But at the same time, these are real therapists. Yeah, and it's true.
- 56:44They are out there working with people. You can't get away from that fact.
- 56:49It's tricky. We've got to be guided by something. But it's, yeah,
- 56:52I think we always see the,
- 56:54not always, but a lot of the time we see the worst side of people when they're
- 56:58fighting on social media They're either very nervous and need confirmation just
- 57:03to make themselves feel better.
- 57:04So they'll come out with stuff looking for that or they're just angry and for whatever reasons.
- 57:08Normally, all anger and sadness normally comes out of fear, doesn't it?
- 57:13So, yeah. But, yeah, we've got to respond to it.
- 57:17Anyway, this is definitely a conversation where you can continue another point,
- 57:20but I really appreciate you coming on, Tristan. Thank you so much.
- 57:23If you listen to the podcast, watch out. Look in the notes.
- 57:26Great opportunity to see Tristan live and a load of other hosts of great clinicians
- 57:31talking as well at the STA regional conferences.
- 57:34So yeah, fantastic. Right, that's it. Thanks for joining us live, people.
- 57:38Just have a quick check in the comments if anybody has anything to say,
- 57:42because I do love people joining us live.
- 57:44Nicky Mansfield has said, smashing chat, fellas.
- 57:47Enjoyed sharing that hour with you glass of drink and
- 57:49a wink wink probably a wink for you tristan you know she's always
- 57:53got a crush on you actually steve bar this grand chat
- 57:55gentleman thank you very much and then inger 16 13 has come back with 36 i think
- 58:02it's good who's the rule reflection pause take a think and then come up with
- 58:08your answer or 32 always double yeah well you have to rewind,
- 58:13Inger, maybe join us a bit later.
- 58:14But the answer is there somewhere. We'll put it in the show notes.
- 58:18And Gary says thanks both for an interesting chat this evening. Wicked.
- 58:21Thanks, Tristan. Thanks everyone for joining us live. Until next week,
- 58:24listeners, take care of yourselves, and probably more importantly,
- 58:28take care of each other. We'll see you very soon.