Latest / Omni Talk Retail / Amazon’s Temu Rivalry, 7-Eleven & Why Goldman Sachs Thinks 2025 Is The Year Of The Robot | Fast Five
Transcript
- 0:05The
- 0:05OmniTalk
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- 0:06is
- 0:06brought
- 0:06to
- 0:06you
- 0:06in
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- 0:07with
- 0:07the
- 0:07A
- 0:07and
- 0:08M
- 0:08Consumer
- 0:08and
- 0:08Retail
- 0:09Group.
- 0:09The
- 0:09AM
- 0:10Consumer
- 0:10and
- 0:10Retail
- 0:11Group
- 0:11is.
- 0:11A
- 0:11management
- 0:11consulting
- 0:12firm
- 0:12that
- 0:12tackles
- 0:13the
- 0:13most
- 0:13complex
- 0:14challenges
- 0:14and
- 0:15advances
- 0:15its
- 0:16clients,
- 0:16people
- 0:16and
- 0:17communities
- 0:17toward
- 0:17their
- 0:17maximum
- 0:18potential.
- 0:19CRG
- 0:19brings
- 0:19the
- 0:20experience,
- 0:20tools
- 0:21and
- 0:21operator
- 0:21like
- 0:21pragmatism
- 0:22to
- 0:22help
- 0:22retailers
- 0:23and
- 0:23consumer
- 0:24products
- 0:24companies
- 0:25be
- 0:25on
- 0:25the
- 0:25right
- 0:25side
- 0:26of
- 0:26disruption
- 0:27and
- 0:27Avalara
- 0:28Avalara
- 0:28makes
- 0:29tax
- 0:29compliance
- 0:30faster,
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- 0:31more
- 0:31accurate
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- 0:32reliable
- 0:32for
- 0:3230,000
- 0:33plus
- 0:33business
- 0:34and
- 0:34government
- 0:35customers
- 0:35in
- 0:36over
- 0:3690
- 0:37countries.
- 0:37Avalara
- 0:38leverages
- 0:381200
- 0:39plus
- 0:39signed
- 0:39partner
- 0:39integrations
- 0:40to
- 0:40power
- 0:41tax
- 0:41calculations,
- 0:42document
- 0:42management,
- 0:43tax
- 0:43return
- 0:44filing
- 0:44and
- 0:44tax
- 0:45content
- 0:45access.
- 0:46Visit
- 0:46avalara.com
- 0:48to
- 0:48improve
- 0:48your
- 0:48compliance
- 0:49journey
- 0:50and
- 0:50Miracle
- 0:51Miracle
- 0:51is
- 0:51the
- 0:52global
- 0:52leader
- 0:52in
- 0:52platform
- 0:53business
- 0:53innovation
- 0:54for
- 0:54e
- 0:54commerce.
- 0:55Companies
- 0:55like
- 0:56Macy's,
- 0:56Nordstrom
- 0:57and
- 0:57Kroger
- 0:58use
- 0:58Miracle
- 0:58to
- 0:59build
- 0:59disruptive
- 0:59growth
- 1:00and
- 1:00profitability
- 1:01through
- 1:01marketplace,
- 1:02dropship
- 1:02and
- 1:03retail
- 1:03media.
- 1:04For
- 1:04more,
- 1:04visit
- 1:05Miracle.com
- 1:05that's
- 1:06M
- 1:06I
- 1:07R
- 1:07A
- 1:08K
- 1:08L.com
- 1:09and
- 1:09Ownit
- 1:09AI.
- 1:10Ownit
- 1:10AI
- 1:11helps
- 1:11the
- 1:11world's
- 1:12leading
- 1:12retailers
- 1:13advance
- 1:13their
- 1:13e
- 1:13commerce
- 1:14shopping
- 1:14experience
- 1:15with
- 1:15AI.
- 1:16To
- 1:16learn
- 1:16more,
- 1:16visit
- 1:17Ownit
- 1:18Co
- 1:18and
- 1:19finally,
- 1:19Ocampo
- 1:20Capital.
- 1:20Ocampo
- 1:21Capital
- 1:21is
- 1:21a
- 1:21venture
- 1:22capital
- 1:22firm
- 1:22founded
- 1:23by
- 1:23retail
- 1:23executives
- 1:24with
- 1:24the
- 1:25aim
- 1:25of
- 1:25helping
- 1:25early
- 1:26stage
- 1:26consumer
- 1:27businesses
- 1:27succeed
- 1:28through
- 1:28investment
- 1:29and
- 1:29operational
- 1:30support.
- 1:30Learn
- 1:31more@ocampo
- 1:31capital.com
- 1:32hello,
- 1:32you
- 1:33are
- 1:33listening.
- 1:34To
- 1:34Omnitalk's
- 1:35Retail
- 1:35Fast
- 1:36Five,
- 1:36ranked
- 1:37in
- 1:37the
- 1:38top
- 1:3810%
- 1:39of
- 1:39all
- 1:39podcasts
- 1:39globally
- 1:40and
- 1:40currently
- 1:40the
- 1:41only
- 1:41retail
- 1:42podcast
- 1:42ranked
- 1:42in
- 1:42the
- 1:43top
- 1:43100
- 1:43of
- 1:44all
- 1:44business
- 1:44podcasts
- 1:45on
- 1:45Apple
- 1:45Podcasts.
- 1:46The
- 1:46Retail
- 1:46Fast
- 1:46Five
- 1:47is
- 1:47a
- 1:47podcast
- 1:48that
- 1:48we
- 1:48hope
- 1:48makes
- 1:49you
- 1:49feel
- 1:49a
- 1:49little
- 1:49smarter,
- 1:50but
- 1:50most
- 1:50importantly,
- 1:51a
- 1:51little
- 1:51happier
- 1:51each
- 1:52week
- 1:52too.
- 1:53And
- 1:53the
- 1:53Fast
- 1:535
- 1:54is
- 1:54just
- 1:54one
- 1:54of
- 1:54the
- 1:54many
- 1:55great
- 1:55podcasts
- 1:55you
- 1:55can
- 1:56find
- 1:56from
- 1:56the
- 1:56Omnitalk
- 1:57Retail
- 1:57Podcast
- 1:57Network
- 1:58alongside
- 1:58our
- 1:58Retail
- 1:59Daily
- 1:59Minute,
- 2:00which
- 2:00brings
- 2:00you
- 2:00a
- 2:00curated
- 2:01selection
- 2:01of
- 2:01the
- 2:01most
- 2:02important
- 2:02retail
- 2:02headlines
- 2:03every
- 2:03morning
- 2:04and
- 2:04our
- 2:04Retail
- 2:05Technology
- 2:05Spotlight
- 2:06series,
- 2:06which
- 2:06goes
- 2:06deep
- 2:07each
- 2:07week
- 2:07on
- 2:07the
- 2:07latest
- 2:08retail
- 2:08technology
- 2:09Trends.
- 2:09Today
- 2:10is
- 2:10October
- 2:1130,
- 2:112024.
- 2:12I'm
- 2:12one
- 2:12of
- 2:12your
- 2:13hosts
- 2:13and
- 2:13mazinga.
- 2:14And
- 2:14I'm
- 2:15Chris
- 2:15Walton
- 2:16and
- 2:16we
- 2:16are.
- 2:16Here
- 2:17once
- 2:17again
- 2:17to
- 2:17discuss
- 2:18all
- 2:18the
- 2:18top
- 2:18headlines
- 2:19from
- 2:19the
- 2:19past
- 2:19week
- 2:20making
- 2:20waves
- 2:20in
- 2:20the
- 2:21world
- 2:21of
- 2:21omnichannel
- 2:22retailing.
- 2:22Now,
- 2:23Chris,
- 2:23it's
- 2:24spooky
- 2:24season.
- 2:25Apparently
- 2:26we
- 2:26say
- 2:26spooky
- 2:27season
- 2:27now.
- 2:27We
- 2:27don't
- 2:27say
- 2:28Halloween
- 2:28anymore.
- 2:28I
- 2:28don't
- 2:29know
- 2:29if
- 2:29oh
- 2:29do
- 2:29we?
- 2:30Why
- 2:30is
- 2:30that?
- 2:31I
- 2:31have
- 2:32no
- 2:32idea.
- 2:32Probably
- 2:33Halloween
- 2:33has
- 2:33got
- 2:34some
- 2:34negative
- 2:34connotation,
- 2:35but
- 2:35I've
- 2:35noticed
- 2:36that
- 2:36all
- 2:36my
- 2:37favorite
- 2:37retailers
- 2:38are
- 2:38calling
- 2:38it
- 2:38spooky
- 2:39season
- 2:39instead
- 2:39of
- 2:40Halloween.
- 2:41But
- 2:41we're
- 2:41gonna
- 2:42stick
- 2:42with
- 2:42Halloween
- 2:42because
- 2:43it's
- 2:43your
- 2:43favorite
- 2:43holiday
- 2:44of
- 2:44all
- 2:44holidays.
- 2:45One
- 2:45of
- 2:45maybe
- 2:45after
- 2:464th
- 2:46of
- 2:46July.
- 2:46No,
- 2:46no,
- 2:47not
- 2:47at
- 2:47all.
- 2:48Not
- 2:48Halloween
- 2:48doesn't
- 2:48even
- 2:49make
- 2:49the
- 2:49top
- 2:49five
- 2:49for
- 2:50me.
- 2:50I
- 2:50thought
- 2:50you
- 2:51loved
- 2:51it.
- 2:51You
- 2:51dress
- 2:52up
- 2:52like
- 2:52Darth
- 2:52Vader.
- 2:53You
- 2:53could
- 2:53do
- 2:53all
- 2:53your
- 2:54stuff
- 2:54like.
- 2:55Yeah,
- 2:55but
- 2:55I
- 2:55still
- 2:56don't
- 2:56love
- 2:56it.
- 2:56I
- 2:56still
- 2:56get
- 2:57into
- 2:57it,
- 2:57but
- 2:57it's
- 2:57not,
- 2:58it's
- 2:58not
- 2:58in
- 2:58my
- 2:58top
- 2:59five
- 2:59for
- 2:59sure.
- 2:59No.
- 3:00No
- 3:00way.
- 3:00No
- 3:00way.
- 3:01How
- 3:01do
- 3:01you
- 3:01distinguish
- 3:02this?
- 3:02You,
- 3:03how
- 3:03do
- 3:03you
- 3:03distinguish?
- 3:04I
- 3:04get
- 3:04into
- 3:04it
- 3:05versus
- 3:05top
- 3:06holidays.
- 3:06Oh,
- 3:07because,
- 3:07because
- 3:08it's
- 3:08all,
- 3:08it's
- 3:08all
- 3:08about
- 3:08the
- 3:09family
- 3:09interaction,
- 3:09the
- 3:10eating,
- 3:10the
- 3:10whole
- 3:10nine
- 3:11yards.
- 3:11You
- 3:11know,
- 3:11I
- 3:11put
- 3:12fourth
- 3:12of
- 3:12July
- 3:13and
- 3:13Thanksgiving
- 3:13at
- 3:13the
- 3:14top
- 3:14of
- 3:14the
- 3:14list.
- 3:15Christmas,
- 3:15New
- 3:16Year's,
- 3:16those
- 3:16all
- 3:17trump
- 3:17Halloween
- 3:18for
- 3:18me.
- 3:18I
- 3:18don't
- 3:18know.
- 3:19We
- 3:19got
- 3:19to
- 3:19do
- 3:19a
- 3:20whole
- 3:20segment
- 3:20on
- 3:20what
- 3:21are
- 3:21the
- 3:21best
- 3:21five
- 3:22holidays.
- 3:22That's
- 3:22what,
- 3:22that's
- 3:23what
- 3:23I'm
- 3:23hearing
- 3:23from
- 3:23this
- 3:24conversation.
- 3:25I
- 3:25feel
- 3:25like
- 3:25I
- 3:25don't
- 3:26even
- 3:26know
- 3:26you
- 3:26anymore.
- 3:27Like
- 3:27you're
- 3:27profile
- 3:28picture
- 3:28was
- 3:28you
- 3:29as
- 3:29Darth
- 3:29Vader
- 3:29for
- 3:30a
- 3:30long
- 3:30time
- 3:31because
- 3:31of
- 3:31Darth
- 3:31Vader.
- 3:32Not
- 3:32because
- 3:32of
- 3:32Halloween
- 3:33though.
- 3:33You
- 3:33know,
- 3:34like
- 3:34that's
- 3:34the
- 3:34thing,
- 3:35you
- 3:35know,
- 3:35it's,
- 3:35it's
- 3:35like,
- 3:36it's
- 3:36like,
- 3:36it's
- 3:37like,
- 3:37it's
- 3:37like
- 3:37a
- 3:37totally
- 3:38different
- 3:38vibe,
- 3:38you
- 3:39know,
- 3:39for
- 3:39me
- 3:39with
- 3:39Halloween
- 3:40and
- 3:40Darth
- 3:40Vader.
- 3:40Anytime
- 3:41I
- 3:41can
- 3:41dress
- 3:41up
- 3:41as
- 3:41Darth
- 3:41Vader,
- 3:42it's
- 3:42a
- 3:42win
- 3:42for
- 3:42me
- 3:43and
- 3:43my
- 3:43family
- 3:43and.
- 3:44Come
- 3:44on,
- 3:46for
- 3:46you.
- 3:47Well,
- 3:47maybe
- 3:48not
- 3:48for
- 3:48my
- 3:48family.
- 3:48That's
- 3:49a
- 3:49good
- 3:49point.
- 3:49That's
- 3:49why
- 3:49I
- 3:50thought,
- 3:50I
- 3:50thought
- 3:50we've
- 3:50had
- 3:50this
- 3:51conversation
- 3:51before
- 3:51too.
- 3:52Hey.
- 3:52Although
- 3:53I
- 3:53did
- 3:53meet
- 3:53my
- 3:54husband
- 3:54on
- 3:54Halloween
- 3:55night.
- 3:55Guess
- 3:56What?
- 3:56It's
- 3:56our
- 3:5610
- 3:56year
- 3:57anniversary
- 3:58of
- 3:58our,
- 3:58of
- 3:58then
- 3:59fateful
- 3:59night
- 4:00that
- 4:00we
- 4:00met
- 4:00tomorrow.
- 4:01So
- 4:02we
- 4:02are.
- 4:03Yes.
- 4:03So
- 4:03that's
- 4:03a
- 4:04good,
- 4:04that's
- 4:04a
- 4:05good
- 4:05part
- 4:05of
- 4:06Halloween.
- 4:06But
- 4:07it's
- 4:07so
- 4:07stressful.
- 4:08Like
- 4:08I
- 4:09already
- 4:09lost.
- 4:10It
- 4:10is
- 4:11next
- 4:11week,
- 4:11so
- 4:12I
- 4:12think
- 4:12my
- 4:12kids
- 4:12costume
- 4:13got
- 4:13packed
- 4:13somewhere
- 4:14so
- 4:14now
- 4:14we're
- 4:14like
- 4:15an
- 4:15emergency
- 4:15costume
- 4:16finding
- 4:16mode.
- 4:17It's
- 4:17just.
- 4:18Oh,
- 4:18it's
- 4:19terrible.
- 4:19Yeah,
- 4:20I
- 4:20agree.
- 4:20Like
- 4:21after,
- 4:21after
- 4:22Christmas,
- 4:22Halloween
- 4:22probably
- 4:23puts
- 4:23the
- 4:23most
- 4:23pressure
- 4:23on
- 4:24the
- 4:24parent.
- 4:24You
- 4:24got
- 4:24to
- 4:24get
- 4:24the
- 4:25pumpkins
- 4:25carved,
- 4:26you
- 4:26got
- 4:26to
- 4:26get
- 4:26the
- 4:26candy
- 4:27out,
- 4:27you
- 4:27got
- 4:27to
- 4:27get
- 4:28the
- 4:28costume
- 4:28going.
- 4:29Lots
- 4:29of
- 4:29kids
- 4:30things
- 4:30to
- 4:30coordinate.
- 4:30Yeah,
- 4:31I'm
- 4:31with
- 4:31you
- 4:31but.
- 4:32And
- 4:32let's
- 4:32talk
- 4:32about
- 4:33the
- 4:33decor.
- 4:33Like
- 4:34Sarah
- 4:34Post
- 4:34from
- 4:35Home
- 4:35Depot
- 4:35is
- 4:35talking
- 4:35about
- 4:36the
- 4:36Giants
- 4:36now.
- 4:37Like,
- 4:37since
- 4:37when
- 4:38does
- 4:38everybody
- 4:38have
- 4:39massive
- 4:40skeletons
- 4:40coming
- 4:41out
- 4:41of
- 4:41their
- 4:41yard?
- 4:42Like,
- 4:42this
- 4:42is
- 4:42bigger
- 4:43than
- 4:43Christmas,
- 4:43I
- 4:43think.
- 4:44Yeah,
- 4:44see,
- 4:45I'm
- 4:45big
- 4:45into
- 4:45that,
- 4:46though.
- 4:46Like,
- 4:46if
- 4:46I
- 4:47could
- 4:47do
- 4:47that,
- 4:47Like,
- 4:48I'm
- 4:48big
- 4:48into
- 4:48that
- 4:49as
- 4:49well.
- 4:49Like
- 4:50a
- 4:50giant
- 4:50Darth
- 4:51Vader.
- 4:51Like
- 4:51those
- 4:52skeletons.
- 4:52That
- 4:52would
- 4:52be
- 4:53huge
- 4:53to
- 4:53put
- 4:53out
- 4:54there.
- 4:54Like
- 4:54a
- 4:54Darth
- 4:54Vader.
- 4:55Darth
- 4:55Vader.
- 4:56Like
- 4:56Halloween
- 4:56dressed
- 4:57up.
- 4:57But
- 4:57it's
- 4:57not
- 4:57your
- 4:58favorite
- 4:58holiday.
- 4:58But
- 4:59you
- 4:59don't.
- 4:59It's
- 4:59not
- 4:59my
- 4:59favorite
- 5:00holiday.
- 5:00It's
- 5:00not
- 5:00my
- 5:00favorite
- 5:01top
- 5:01five.
- 5:02We're
- 5:02gonna
- 5:02come
- 5:03back
- 5:03to
- 5:03this.
- 5:03We're
- 5:03gonna
- 5:03do
- 5:03a
- 5:04special
- 5:04segment
- 5:04because
- 5:05we've
- 5:05already
- 5:05lost
- 5:05track
- 5:05of
- 5:06this.
- 5:06We've
- 5:07already
- 5:07lost
- 5:07track
- 5:07of
- 5:07the
- 5:08show
- 5:08from
- 5:08a
- 5:08timing
- 5:08standpoint.
- 5:09We're
- 5:09gonna
- 5:09come
- 5:09back
- 5:09to
- 5:10this.
- 5:10We're
- 5:10gonna
- 5:10do.
- 5:10Okay,
- 5:11we're
- 5:11gonna
- 5:11do
- 5:11Omnitox
- 5:12five
- 5:13favorite
- 5:13Holidays.
- 5:13And
- 5:13we
- 5:13should
- 5:14do
- 5:14that
- 5:14for
- 5:14Chris
- 5:15for
- 5:15December.
- 5:15Let's
- 5:16do
- 5:16that.
- 5:16Let's
- 5:16put
- 5:16that
- 5:16on
- 5:16the
- 5:16list.
- 5:17All
- 5:17right,
- 5:17five
- 5:18favorite
- 5:18holidays.
- 5:18Let's
- 5:19debate
- 5:19them,
- 5:19the
- 5:20merits
- 5:20of
- 5:20them
- 5:20all,
- 5:21pros
- 5:21and
- 5:21cons.
- 5:22All
- 5:22right.
- 5:22All
- 5:23right,
- 5:23let's
- 5:23get
- 5:23to
- 5:24today's
- 5:24headlines.
- 5:24What
- 5:25a
- 5:25great
- 5:25show.
- 5:26All
- 5:26right,
- 5:26today's
- 5:27Fast
- 5:275.
- 5:27We've
- 5:28got
- 5:28news
- 5:28on
- 5:29Seven
- 5:29Eleven's
- 5:29plans
- 5:30to
- 5:30open
- 5:30up
- 5:31600
- 5:31new
- 5:31stores
- 5:32with
- 5:32a
- 5:32new
- 5:32design
- 5:33format.
- 5:34Simi
- 5:34Robotics
- 5:35raising
- 5:35$50
- 5:36million
- 5:36in
- 5:37Series
- 5:37C
- 5:38funding.
- 5:38Wayfair
- 5:39launching
- 5:39a
- 5:39paid
- 5:40loyalty
- 5:40program.
- 5:41Marks
- 5:42and
- 5:42Spencer's
- 5:42adding
- 5:43self
- 5:43checkout
- 5:43to,
- 5:43of
- 5:44all
- 5:44places,
- 5:45their
- 5:45dressing
- 5:45rooms.
- 5:46And
- 5:46Doug
- 5:47Tiffin
- 5:47from
- 5:47AWS
- 5:48stops
- 5:49by
- 5:49to
- 5:49talk
- 5:49about
- 5:49AI
- 5:50investments
- 5:50in
- 5:51the
- 5:51fashion
- 5:51and
- 5:51apparel
- 5:52space.
- 5:53But
- 5:53we
- 5:53begin
- 5:53today
- 5:54with
- 5:54big
- 5:54ultra
- 5:55low
- 5:55pricing
- 5:56news
- 5:56out
- 5:56of
- 5:57Amazon.
- 5:57And
- 5:58there
- 5:59were
- 5:59more
- 5:59headlines
- 5:59out
- 6:00of
- 6:00Amazon
- 6:00this
- 6:00last
- 6:01week
- 6:01than
- 6:01I
- 6:02think
- 6:02have
- 6:02ever
- 6:03happened.
- 6:03Chris.
- 6:03There
- 6:04were
- 6:04a
- 6:04lot.
- 6:04But
- 6:05this
- 6:05one
- 6:05is
- 6:05of
- 6:06particular
- 6:06interest
- 6:07that
- 6:07we
- 6:07picked
- 6:07headline
- 6:08number
- 6:08one.
- 6:09Amazon
- 6:09appears
- 6:10to
- 6:10be
- 6:10going
- 6:10aggressively
- 6:11after
- 6:11Shein
- 6:11and
- 6:12Temu
- 6:12on
- 6:12price.
- 6:13According
- 6:13to
- 6:13Reuters.
- 6:14By
- 6:14way
- 6:14of
- 6:15the
- 6:15information,
- 6:16Amazon
- 6:16is
- 6:17imposing
- 6:17severe
- 6:17price
- 6:18caps
- 6:18on
- 6:18what
- 6:18merchants
- 6:19can
- 6:19charge
- 6:19for
- 6:19their
- 6:19products
- 6:20on
- 6:20a
- 6:20new
- 6:20low
- 6:20cost
- 6:21storefront
- 6:21that
- 6:21the
- 6:22e
- 6:22commerce
- 6:22giant
- 6:22is
- 6:23preparing
- 6:23to
- 6:23launch.
- 6:24The
- 6:24company's
- 6:25price
- 6:25limits
- 6:25include
- 6:26$8
- 6:27for
- 6:27jewelry,
- 6:28$13
- 6:28for
- 6:29guitars,
- 6:29and
- 6:30this
- 6:30one
- 6:30blows
- 6:31my
- 6:31mind,
- 6:32$20
- 6:32for
- 6:33sofas.
- 6:34Not
- 6:34sure
- 6:34what
- 6:34that
- 6:35sofa
- 6:35is
- 6:35made
- 6:35out
- 6:35of.
- 6:36That's
- 6:36a
- 6:36great
- 6:36point.
- 6:37The
- 6:37croissant
- 6:37lamp
- 6:38sofa
- 6:38that
- 6:39we
- 6:39were
- 6:39talking
- 6:39about
- 6:39a
- 6:40few
- 6:40weeks
- 6:40ago
- 6:40on
- 6:40the
- 6:40lightning
- 6:40round.
- 6:41Okay,
- 6:42but
- 6:42anyway,
- 6:43according
- 6:43to
- 6:43the
- 6:43information's
- 6:44report,
- 6:44which
- 6:45cited
- 6:45messages
- 6:46from
- 6:46Amazon
- 6:47to
- 6:47merchants
- 6:47and
- 6:47included
- 6:48a
- 6:48list
- 6:48of
- 6:48700
- 6:49items,
- 6:50Amazon
- 6:51plans
- 6:51to
- 6:51ship
- 6:51orders
- 6:52to
- 6:52US
- 6:52customers
- 6:53directly
- 6:53from
- 6:53a
- 6:53facility
- 6:54In
- 6:54Guangdong,
- 6:55China.
- 6:56Did
- 6:56I
- 6:56say
- 6:56that
- 6:56right?
- 6:56Guangdong?
- 6:57Yeah,
- 6:57you
- 6:57did.
- 6:58You
- 6:58nailed
- 6:58it.
- 6:58Okay.
- 6:59All
- 6:59right,
- 6:59Good
- 6:59enough
- 6:59is
- 7:00what
- 7:00I'd
- 7:00say.
- 7:01All
- 7:01right.
- 7:01Adding
- 7:01that
- 7:01it
- 7:02was
- 7:02also
- 7:02planning
- 7:02to
- 7:03charge
- 7:03sellers
- 7:04lower
- 7:04fulfillment
- 7:04fees
- 7:05for
- 7:05items
- 7:05sold
- 7:06through
- 7:06the
- 7:06new
- 7:06storefront.
- 7:07Chris,
- 7:08why
- 7:08do
- 7:08you
- 7:08think
- 7:09Amazon
- 7:09is
- 7:09getting
- 7:10so
- 7:10aggressive
- 7:10on
- 7:11price
- 7:11against
- 7:12Temu
- 7:12and
- 7:12Shein?
- 7:14Ooh,
- 7:14starting
- 7:14off
- 7:15hot
- 7:15and
- 7:15all
- 7:15right,
- 7:16I
- 7:16am,
- 7:16I
- 7:17think,
- 7:17yeah,
- 7:17I
- 7:18think
- 7:18because
- 7:18they're
- 7:18eating,
- 7:18I
- 7:19think
- 7:19they're
- 7:19eating
- 7:19into
- 7:19Amazon's
- 7:20business.
- 7:20They,
- 7:20I
- 7:20mean,
- 7:21they
- 7:21have
- 7:21to
- 7:21be.
- 7:22You've
- 7:22seen
- 7:22the,
- 7:23all
- 7:23the
- 7:23recent
- 7:23numbers
- 7:23bear
- 7:24that
- 7:24out.
- 7:24You
- 7:24see
- 7:24the
- 7:24number
- 7:24of
- 7:25app
- 7:25downloads
- 7:25in
- 7:25the
- 7:25US
- 7:26like,
- 7:26the
- 7:26number
- 7:26of
- 7:27them
- 7:27is
- 7:27insane.
- 7:29Amazon's
- 7:30online
- 7:31store
- 7:31sales
- 7:32rose
- 7:32just
- 7:325%
- 7:32in
- 7:33the
- 7:33last
- 7:33quarter,
- 7:34which
- 7:34slowed
- 7:34down
- 7:35from
- 7:35a
- 7:357%
- 7:36increase
- 7:36in
- 7:36the
- 7:36previous
- 7:37quarter.
- 7:37So
- 7:37in
- 7:37the
- 7:37first
- 7:38quarter
- 7:38of
- 7:38this
- 7:38year.
- 7:38So.
- 7:39But
- 7:39you
- 7:39know,
- 7:40more
- 7:40importantly,
- 7:40I
- 7:41think
- 7:41the
- 7:41other
- 7:41piece
- 7:42of
- 7:42this
- 7:42is
- 7:43it's
- 7:43actually
- 7:43a
- 7:44strategic
- 7:44assault
- 7:45on
- 7:45Amazon's
- 7:45E
- 7:46commerce
- 7:46turf.
- 7:47Like
- 7:47Amazon
- 7:47has
- 7:48been,
- 7:48has
- 7:48been
- 7:48known
- 7:49as
- 7:49the
- 7:49low
- 7:49price
- 7:49leader.
- 7:50And
- 7:51like
- 7:51we've
- 7:51talked
- 7:51about
- 7:51on
- 7:51this
- 7:52show,
- 7:52consumers
- 7:53gravitate
- 7:53to
- 7:54the,
- 7:54to
- 7:55the
- 7:55offering
- 7:55that
- 7:55gives
- 7:56them
- 7:56the
- 7:56lowest
- 7:56price,
- 7:56which
- 7:57Temu
- 7:57and
- 7:57Shein
- 7:57are
- 7:58now
- 7:58effectively
- 7:59doing.
- 7:59So
- 7:59then
- 7:59I
- 8:00have
- 8:00to
- 8:00ask,
- 8:00the
- 8:00question
- 8:01for
- 8:01me
- 8:01is
- 8:01what
- 8:02are
- 8:02the
- 8:02implications
- 8:02of
- 8:02this?
- 8:03The
- 8:03question
- 8:03I
- 8:03have
- 8:03to
- 8:04ask
- 8:04then,
- 8:04Anne,
- 8:04is
- 8:05can
- 8:05they
- 8:05actually
- 8:05win
- 8:06this
- 8:06pricing
- 8:07war
- 8:07in
- 8:07this
- 8:08way?
- 8:08I
- 8:09don't
- 8:09know
- 8:09that
- 8:09they
- 8:09can
- 8:10at
- 8:10this
- 8:10point
- 8:10because
- 8:10she
- 8:11and
- 8:11Tim
- 8:11are
- 8:12pretty
- 8:12entrenched
- 8:12with
- 8:13consumers.
- 8:13Amazon's
- 8:14just
- 8:14trying
- 8:14to
- 8:15start
- 8:15up
- 8:15this
- 8:15new,
- 8:16you
- 8:16know,
- 8:16kind
- 8:16of
- 8:16format
- 8:17in
- 8:17this
- 8:17vein
- 8:18or
- 8:18this
- 8:19storefront
- 8:19in
- 8:19this
- 8:19vein.
- 8:20So
- 8:20I
- 8:20don't
- 8:21know
- 8:21that
- 8:21they're
- 8:21going
- 8:21to
- 8:21make,
- 8:22make
- 8:22a
- 8:22lot
- 8:22of
- 8:22inroads
- 8:23here.
- 8:23I
- 8:23think,
- 8:23I
- 8:23think
- 8:24this
- 8:24part
- 8:24of
- 8:24the
- 8:24business
- 8:25might
- 8:25be
- 8:25lost
- 8:26forever,
- 8:27especially
- 8:27until
- 8:28we
- 8:28know
- 8:28how
- 8:28regulation
- 8:29is
- 8:29going
- 8:29to
- 8:29continue
- 8:29to
- 8:29impact
- 8:30this,
- 8:30this
- 8:31direct
- 8:32to
- 8:32factory
- 8:33way
- 8:34of
- 8:34doing
- 8:34E
- 8:34commerce
- 8:35as
- 8:35well.
- 8:35But
- 8:35what
- 8:35do
- 8:35you
- 8:36think?
- 8:36Well,
- 8:36Chris,
- 8:37but
- 8:37I
- 8:37guess
- 8:38my
- 8:38question
- 8:38too
- 8:38is
- 8:39like,
- 8:39I
- 8:40assume
- 8:40we're
- 8:40talking
- 8:41the
- 8:41same
- 8:41manufacturers.
- 8:42I
- 8:42mean,
- 8:42from
- 8:42my
- 8:43experience,
- 8:43ordering,
- 8:43I
- 8:43would
- 8:43assume,
- 8:44like,
- 8:45yeah,
- 8:45are
- 8:45the,
- 8:46are,
- 8:47is
- 8:47Amazon
- 8:48asking
- 8:48these
- 8:49manufacturers
- 8:49to
- 8:50make
- 8:50further
- 8:50concessions
- 8:51for
- 8:51Amazon
- 8:51than
- 8:52they
- 8:52are
- 8:52for
- 8:52Temu
- 8:53and
- 8:53Shein?
- 8:53Or
- 8:53is
- 8:53this
- 8:54like
- 8:54this
- 8:54is
- 8:54just
- 8:55standard
- 8:55across
- 8:56the
- 8:56board?
- 8:56Like
- 8:56they're
- 8:56already
- 8:57doing
- 8:57this,
- 8:57so
- 8:57it's
- 8:58going
- 8:58to
- 8:58be
- 8:58fine
- 8:58like
- 8:58that.
- 8:59That
- 8:59to
- 9:00me
- 9:00doesn't
- 9:00make
- 9:00sense.
- 9:01Like
- 9:01they've
- 9:01already,
- 9:02these
- 9:02factories
- 9:02already
- 9:02have
- 9:03these
- 9:03longstanding
- 9:03relationships
- 9:04with
- 9:04Sheen
- 9:04and
- 9:04Temu
- 9:05and
- 9:05who,
- 9:05you
- 9:06know,
- 9:06just
- 9:06because
- 9:06Amazon
- 9:07comes
- 9:07in,
- 9:07do
- 9:07they
- 9:07have
- 9:08the
- 9:08same
- 9:08clout
- 9:08that
- 9:08they
- 9:09might
- 9:09have
- 9:09in
- 9:09the
- 9:10US
- 9:10Market
- 9:11when
- 9:11we're
- 9:11talking
- 9:12about,
- 9:12you
- 9:13know,
- 9:13what
- 9:13their
- 9:13relationships
- 9:14are
- 9:14over
- 9:14in
- 9:15China.
- 9:15But
- 9:16I
- 9:17disagree
- 9:17with
- 9:17you
- 9:18a
- 9:18little
- 9:18bit
- 9:18and
- 9:19I'm
- 9:19curious
- 9:19what
- 9:19you
- 9:20think
- 9:20about
- 9:20this.
- 9:20Let's
- 9:20get
- 9:20it
- 9:20going.
- 9:21So
- 9:22I
- 9:22think
- 9:23this
- 9:23could
- 9:23be
- 9:23a
- 9:23massive
- 9:24opportunity
- 9:24for
- 9:24Amazon.
- 9:25Like
- 9:25huge.
- 9:26Because
- 9:27I
- 9:27think
- 9:27if
- 9:27you
- 9:28look
- 9:28at
- 9:28the
- 9:29brands,
- 9:29I
- 9:29was
- 9:29even
- 9:30shocked
- 9:30by
- 9:30this.
- 9:30But
- 9:31if
- 9:31you
- 9:31look
- 9:31at
- 9:31the
- 9:32brands
- 9:32that
- 9:32are
- 9:33most
- 9:33beloved
- 9:33by
- 9:34Gen
- 9:34Z,
- 9:35again,
- 9:35the
- 9:35generation
- 9:35that's
- 9:36holding
- 9:36the
- 9:36most
- 9:37buying
- 9:37power
- 9:37that
- 9:38any
- 9:38of
- 9:38any
- 9:38generation
- 9:39at
- 9:39this
- 9:40existing
- 9:40age,
- 9:41Amazon
- 9:41is
- 9:42consistently
- 9:42ranked
- 9:43among
- 9:43their
- 9:43favorites
- 9:44and
- 9:44in
- 9:44some
- 9:44cases
- 9:45even
- 9:45in
- 9:45the
- 9:45top
- 9:4610
- 9:46of
- 9:47their
- 9:47favorite
- 9:48brands.
- 9:48So
- 9:49I
- 9:49have
- 9:49to
- 9:49ask
- 9:49you,
- 9:50Chris.
- 9:50If
- 9:51you're
- 9:51another
- 9:52question.
- 9:52I
- 9:52do
- 9:53I
- 9:53have
- 9:53to
- 9:53ask
- 9:53you
- 9:54this
- 9:54question.
- 9:54So
- 9:55if
- 9:55you're
- 9:55going
- 9:55to
- 9:55order,
- 9:56let's
- 9:56talk,
- 9:56let's
- 9:57say
- 9:57like
- 9:57shoe
- 9:57organizers
- 9:58for
- 9:58your
- 9:58closet
- 9:59or
- 9:59something,
- 10:00something
- 10:00like
- 10:00that.
- 10:01Are
- 10:01you
- 10:02more
- 10:02comfortable
- 10:02ordering
- 10:03that
- 10:03from
- 10:04Amazon
- 10:04as
- 10:05a
- 10:05US
- 10:05Consumer?
- 10:05Are
- 10:06you
- 10:06more
- 10:06comfortable
- 10:06ordering
- 10:06that
- 10:07from
- 10:07Amazon
- 10:07or
- 10:07from
- 10:08temu?
- 10:10It's
- 10:10a
- 10:10good
- 10:10question.
- 10:11Yeah,
- 10:11it's
- 10:11a,
- 10:11it's
- 10:11a
- 10:11really
- 10:12good
- 10:12question.
- 10:12So
- 10:12I,
- 10:13that's
- 10:13what's
- 10:13tough
- 10:13for
- 10:14me
- 10:14on
- 10:14this.
- 10:14It's,
- 10:14it
- 10:15depends
- 10:15on
- 10:15the
- 10:15user
- 10:15experience
- 10:16because
- 10:16I
- 10:16talked
- 10:16to
- 10:16the
- 10:16folks
- 10:16at
- 10:17temu
- 10:17for
- 10:17like
- 10:1730,
- 10:1845
- 10:18minutes
- 10:18one
- 10:19day.
- 10:19Yeah.
- 10:19And
- 10:19they
- 10:20say
- 10:20while
- 10:20the
- 10:20direct
- 10:20to
- 10:20factory
- 10:21model
- 10:21is
- 10:21part
- 10:21of
- 10:22it,
- 10:22it's
- 10:22also
- 10:22the
- 10:22gamification
- 10:23and
- 10:23the
- 10:23user
- 10:24interface
- 10:24is
- 10:24also
- 10:25part
- 10:25of
- 10:25this.
- 10:25True.
- 10:26So
- 10:26the
- 10:26Amazon
- 10:27experience,
- 10:27as
- 10:27you'
- 10:28describing
- 10:28it,
- 10:29operates
- 10:29and
- 10:30behaves
- 10:30differently.
- 10:31But
- 10:31with
- 10:31that
- 10:32said,
- 10:32like,
- 10:32could
- 10:32I
- 10:32as
- 10:32a
- 10:33young
- 10:33consumer
- 10:33be
- 10:34browsing
- 10:34Amazon
- 10:34and
- 10:34looking
- 10:35for
- 10:35storage
- 10:35organization
- 10:36solutions
- 10:36that
- 10:36are
- 10:37cheap?
- 10:37Yes,
- 10:38I
- 10:38could.
- 10:39So
- 10:39maybe
- 10:39they
- 10:39get
- 10:40some
- 10:40of
- 10:40this
- 10:40business,
- 10:41you
- 10:41know,
- 10:41that
- 10:41they've
- 10:42been
- 10:42losing
- 10:42to
- 10:43TEU
- 10:43and
- 10:43Sheen.
- 10:43But,
- 10:44but
- 10:44I
- 10:44don't
- 10:44know
- 10:45that
- 10:45they
- 10:45can
- 10:45ever
- 10:45get
- 10:46the
- 10:46total
- 10:47amount.
- 10:47I
- 10:47don't
- 10:47know
- 10:47that
- 10:47they
- 10:48can
- 10:48ever
- 10:48just
- 10:48like
- 10:48shut
- 10:48them
- 10:49out
- 10:49of
- 10:49the
- 10:49market
- 10:49at
- 10:49this
- 10:49point.
- 10:50I
- 10:50think
- 10:50that
- 10:50that's
- 10:50the
- 10:51point
- 10:51I'm
- 10:51trying
- 10:51to
- 10:51make
- 10:51here
- 10:51is
- 10:52like,
- 10:52yeah,
- 10:52true.
- 10:52They,
- 10:53they,
- 10:53it
- 10:53just
- 10:53seems
- 10:54like
- 10:54this
- 10:54is
- 10:55a
- 10:55hard
- 10:55game
- 10:55for
- 10:55Amazon
- 10:56to
- 10:56stand
- 10:56up
- 10:56and
- 10:57play.
- 10:57Entirely
- 10:58new.
- 10:58Because
- 10:58it,
- 10:59it's
- 10:59a
- 10:59different
- 10:59way
- 11:00of
- 11:00doing
- 11:00E
- 11:00commerce.
- 11:01I
- 11:01don't
- 11:01know.
- 11:01It
- 11:01totally
- 11:02is.
- 11:02But,
- 11:02but
- 11:02I,
- 11:03but
- 11:03answer
- 11:03the
- 11:04question.
- 11:04Who
- 11:04would
- 11:04you
- 11:04rather
- 11:05order
- 11:05from
- 11:05Amazon
- 11:05or
- 11:06team?
- 11:06As
- 11:07a
- 11:07US
- 11:07Consumer?
- 11:08Probably
- 11:08Amazon.
- 11:09Yeah,
- 11:09I
- 11:09think,
- 11:09I
- 11:09think
- 11:10that
- 11:10I
- 11:10would
- 11:10concede
- 11:11to
- 11:11you.
- 11:11I
- 11:11would
- 11:11agree
- 11:12if,
- 11:12if
- 11:13all
- 11:13things
- 11:13are
- 11:13equal,
- 11:14like
- 11:14price
- 11:15is
- 11:15comparable.
- 11:17You.
- 11:17I
- 11:17mean
- 11:18everything
- 11:18else,
- 11:18the
- 11:18quality
- 11:19of
- 11:19the
- 11:19product,
- 11:19it
- 11:20looks
- 11:20the
- 11:20same.
- 11:20The
- 11:20images
- 11:21are
- 11:21the
- 11:21same.
- 11:22I
- 11:22would
- 11:22also
- 11:22go
- 11:22with
- 11:23Amazon
- 11:23and
- 11:23my
- 11:23hunch
- 11:23is
- 11:24there's
- 11:24a
- 11:24lot
- 11:24of
- 11:24people
- 11:25in
- 11:25the
- 11:25US
- 11:25that
- 11:25would
- 11:26also
- 11:26go
- 11:26to
- 11:26Amazon
- 11:27before
- 11:27ordering
- 11:28something
- 11:28from
- 11:29Temu
- 11:29or
- 11:30from
- 11:30Shein
- 11:30if
- 11:30it's
- 11:31the
- 11:31same
- 11:31thing.
- 11:32So
- 11:32you
- 11:32make
- 11:32a
- 11:32great
- 11:33point.
- 11:33I
- 11:33think
- 11:33about
- 11:34making
- 11:34sure
- 11:34that
- 11:34the
- 11:34gamification
- 11:35and
- 11:35the
- 11:35shopping
- 11:36experience
- 11:36is
- 11:36there,
- 11:37but
- 11:37I
- 11:37think
- 11:37if
- 11:37they
- 11:38can
- 11:38do
- 11:38it,
- 11:39there's
- 11:39a
- 11:39huge
- 11:40opportunity
- 11:40in
- 11:40the
- 11:40US
- 11:41for
- 11:41them.
- 11:42Yeah.
- 11:42The
- 11:42other
- 11:43part
- 11:43about
- 11:43this
- 11:43though
- 11:43you
- 11:43got
- 11:43me
- 11:44think
- 11:44about
- 11:44is
- 11:44seller
- 11:44ratings
- 11:45are
- 11:45also
- 11:45really
- 11:45important
- 11:46on
- 11:46Amazon
- 11:47and
- 11:47so
- 11:47Amazon's
- 11:47always
- 11:47very
- 11:48transparent
- 11:48of
- 11:48that.
- 11:48So
- 11:49like,
- 11:49if
- 11:49customers
- 11:49start
- 11:50to
- 11:50get
- 11:50dissatisfied
- 11:51with
- 11:51that,
- 11:51Amazon's
- 11:52going
- 11:52to
- 11:52probably
- 11:52showcase
- 11:53that
- 11:53a
- 11:53little
- 11:54bit
- 11:54more
- 11:54too.
- 11:54So.
- 11:55So
- 11:55yeah,
- 11:55this
- 11:56is
- 11:56a
- 11:56really
- 11:56great
- 11:56conversation.
- 11:57I
- 11:57have
- 11:57no
- 11:57idea
- 11:57which
- 11:58way
- 11:58it's
- 11:58going
- 11:58to
- 11:58play,
- 11:58but
- 11:59you
- 11:59can
- 11:59tell
- 11:59that
- 12:00Amazon
- 12:00is
- 12:00definitely,
- 12:01definitely
- 12:01focused
- 12:02on
- 12:02trying
- 12:02to
- 12:02figure
- 12:03this
- 12:03out.
- 12:03All
- 12:04right,
- 12:04headline
- 12:04number
- 12:05two
- 12:06Seven
- 12:06Eleven
- 12:07plans
- 12:07to
- 12:07open
- 12:07over
- 12:08600
- 12:08stores
- 12:09under
- 12:09a
- 12:09new
- 12:10design
- 12:10by
- 12:102027,
- 12:11according
- 12:11to
- 12:12Retail
- 12:12Dive.
- 12:12Seven
- 12:13Eleven
- 12:13is
- 12:14planned
- 12:14to
- 12:14open
- 12:15over
- 12:15600
- 12:16large
- 12:16format
- 12:16food
- 12:17focused
- 12:17convenience
- 12:17stores
- 12:18in
- 12:18North
- 12:18America
- 12:18by
- 12:19the
- 12:19end
- 12:19of
- 12:192027,
- 12:20according
- 12:20to
- 12:21an
- 12:21investor
- 12:21presentation
- 12:22posted
- 12:22last
- 12:23Thursday.
- 12:23These
- 12:24locations
- 12:24will
- 12:24showc
- 12:25prototype
- 12:25the
- 12:26company
- 12:26internally
- 12:26calls
- 12:27its
- 12:27standard
- 12:28its
- 12:28new
- 12:29Standard
- 12:29stores.
- 12:30They
- 12:31are,
- 12:31quote,
- 12:31more
- 12:32contemporary
- 12:32facilities,
- 12:33end
- 12:33quote,
- 12:33that
- 12:33offer
- 12:34quote,
- 12:34a
- 12:34large
- 12:35product
- 12:35assortment
- 12:35and
- 12:36expanded
- 12:36food
- 12:37and
- 12:37beverage
- 12:37offerings,
- 12:38end
- 12:38quote.
- 12:38Compared
- 12:39to
- 12:39the
- 12:39rest
- 12:39of
- 12:39its
- 12:40stores,
- 12:41Seven
- 12:41Eleven's
- 12:41new
- 12:42standard
- 12:42format
- 12:42is
- 12:42the
- 12:43first
- 12:43prototype
- 12:43the
- 12:43convenience
- 12:44retailer
- 12:44has
- 12:45launched
- 12:45since
- 12:45it
- 12:45rolled
- 12:45out
- 12:46its
- 12:46Evolution
- 12:46store
- 12:47concept
- 12:47in
- 12:47March
- 12:472019.
- 12:49Those
- 12:49locations
- 12:50featured
- 12:50Seven
- 12:50Elevens,
- 12:51Mexican
- 12:52QSR
- 12:52Laredo
- 12:53Taco,
- 12:54as
- 12:54well
- 12:54as
- 12:55made
- 12:55to
- 12:55order
- 12:55specialty
- 12:56beverages,
- 12:56self
- 12:57serve
- 12:57specialty
- 12:58coffee,
- 12:58a
- 12:59cold
- 12:59treats
- 12:59bar,
- 13:00mobile
- 13:00checkout
- 13:00and
- 13:01delivery
- 13:01capabilities.
- 13:03Seven
- 13:03Eleven
- 13:03CEO
- 13:04and
- 13:04Omnitalk
- 13:05fan
- 13:06Joseph
- 13:06DiPinto
- 13:07said
- 13:07on
- 13:07Thursday
- 13:08that
- 13:08Seven
- 13:08Eleven
- 13:08has,
- 13:08quote,
- 13:09leveraged
- 13:09key
- 13:09learnings
- 13:10from
- 13:10its
- 13:10Evolution
- 13:11stores
- 13:11over
- 13:11the
- 13:11past
- 13:11few
- 13:12years
- 13:12and
- 13:12that
- 13:13beyond
- 13:13the
- 13:13increased
- 13:13food
- 13:13and
- 13:14beverage
- 13:14offerings,
- 13:14the
- 13:15new
- 13:15Standard
- 13:15C
- 13:16stores
- 13:16feature,
- 13:16quote,
- 13:17many
- 13:17of
- 13:17the
- 13:17same
- 13:17elements
- 13:18of
- 13:18the
- 13:18Evolution
- 13:19stores
- 13:20as
- 13:20well
- 13:20as
- 13:21in
- 13:21store
- 13:22seating
- 13:22and
- 13:22electric
- 13:23vehicle
- 13:23charging
- 13:24stations.
- 13:25And
- 13:25this
- 13:25is
- 13:25also
- 13:25the
- 13:26A
- 13:26and
- 13:26M
- 13:26put
- 13:26you
- 13:27on
- 13:27the
- 13:27spot
- 13:27question
- 13:28this
- 13:28week.
- 13:28Oh
- 13:29boy,
- 13:30better
- 13:30you
- 13:30than
- 13:30me
- 13:31on
- 13:31this
- 13:31one.
- 13:31All
- 13:31right.
- 13:32Will
- 13:32Seven
- 13:33Eleven's
- 13:33new
- 13:34format
- 13:34be
- 13:34the
- 13:34move
- 13:35the
- 13:35convenience
- 13:35store
- 13:35industry
- 13:36needs
- 13:36to
- 13:36lessen
- 13:37Its
- 13:37dependent
- 13:37on
- 13:38historically
- 13:38declining
- 13:39fuel
- 13:39and
- 13:39tobacco
- 13:39volumes?
- 13:40And
- 13:41how
- 13:41much
- 13:41should
- 13:41QSR
- 13:42players
- 13:42be
- 13:43looking
- 13:43over
- 13:43their
- 13:43shoulder
- 13:44to
- 13:44see
- 13:45what
- 13:45happens?
- 13:45God,
- 13:46they're
- 13:46so
- 13:46good.
- 13:47They
- 13:47are.
- 13:47I
- 13:48mean
- 13:48this
- 13:48reminds
- 13:48me
- 13:49of
- 13:49like
- 13:49when
- 13:49we
- 13:50left
- 13:50the
- 13:50nacs
- 13:50the
- 13:51national
- 13:51association
- 13:51of
- 13:52Convenience
- 13:52Stores
- 13:52Conference
- 13:53last
- 13:53year,
- 13:53Chris.
- 13:53I
- 13:53mean,
- 13:54Chad
- 13:55and
- 13:55the
- 13:56team
- 13:56at
- 13:56A
- 13:56and
- 13:56M
- 13:57are
- 13:57hitting
- 13:57on
- 13:57the
- 13:57exact
- 13:58question
- 13:58that
- 13:58I
- 13:58think
- 13:59was
- 13:59on
- 13:59top
- 13:59of
- 13:59everyone's
- 14:00minds
- 14:01when
- 14:01we
- 14:01left
- 14:01that
- 14:02show.
- 14:02Because
- 14:03these,
- 14:04these
- 14:04fueling
- 14:05stations
- 14:05are
- 14:06definitely
- 14:06doubling
- 14:06down
- 14:07on
- 14:08these
- 14:08QSR
- 14:09concepts
- 14:09and
- 14:09really
- 14:09making
- 14:10that
- 14:10their
- 14:10growth
- 14:11opportunity
- 14:11to,
- 14:12like,
- 14:12make
- 14:12sure
- 14:12that
- 14:12they
- 14:13have
- 14:13a
- 14:13reason
- 14:14for
- 14:14you
- 14:14to
- 14:14come
- 14:14to
- 14:15their
- 14:15location
- 14:16time
- 14:16and
- 14:16time
- 14:17again,
- 14:17whether
- 14:17you're
- 14:17filling
- 14:18up
- 14:18with
- 14:18gas
- 14:18or
- 14:19it's
- 14:19just
- 14:19the
- 14:19most
- 14:19convenient
- 14:20option.
- 14:20So,
- 14:21I
- 14:21mean,
- 14:21I'm
- 14:21really.
- 14:22I
- 14:22think
- 14:22this
- 14:22story
- 14:23is
- 14:23important,
- 14:23and
- 14:23I'm
- 14:23really
- 14:24going
- 14:24based
- 14:24off
- 14:24of
- 14:24what
- 14:25we
- 14:25saw
- 14:25five
- 14:26years
- 14:26ago,
- 14:26Chris.
- 14:27We
- 14:27went
- 14:27to
- 14:27this
- 14:27Evolution
- 14:28store
- 14:28in
- 14:28Dallas
- 14:29five
- 14:29years
- 14:30ago.
- 14:30They
- 14:30have
- 14:30five
- 14:30years
- 14:31of
- 14:31learning
- 14:32that
- 14:32they've
- 14:32put
- 14:32into
- 14:33these
- 14:33new
- 14:33concepts,
- 14:34and
- 14:34they're
- 14:34scaling
- 14:35this
- 14:35to
- 14:35600
- 14:36stores.
- 14:36So
- 14:37I
- 14:37think
- 14:37it's
- 14:37absolutely
- 14:38something
- 14:38that
- 14:38the
- 14:39convenience
- 14:39and
- 14:39QSR
- 14:40industries
- 14:40need
- 14:41to
- 14:41be
- 14:41paying
- 14:41attention
- 14:41to.
- 14:42I
- 14:42mean,
- 14:42they
- 14:43are
- 14:43making
- 14:43massive
- 14:44investments
- 14:44here.
- 14:45We
- 14:45are
- 14:45seeing
- 14:46investments
- 14:46in
- 14:46like,
- 14:47full
- 14:47kitchen
- 14:48buildouts
- 14:48to
- 14:48support
- 14:48the
- 14:49Laredo
- 14:49Tacos.
- 14:50They
- 14:50are
- 14:50putting
- 14:51in
- 14:51new
- 14:51fixturing
- 14:52and
- 14:52infrastructure
- 14:53to
- 14:53support
- 14:53things
- 14:54like
- 14:54mobile
- 14:55checkout
- 14:55and
- 14:55scan
- 14:55and
- 14:56go
- 14:56and
- 14:56in
- 14:56the
- 14:56future,
- 14:57possibly
- 14:57even
- 14:58entry
- 14:58and
- 14:58exit
- 14:59that
- 14:59would
- 14:59be
- 14:59controlled.
- 15:00They're
- 15:00doing,
- 15:01you
- 15:01know,
- 15:01setting
- 15:02up
- 15:02better
- 15:02throughput
- 15:03for
- 15:03the
- 15:03delivery
- 15:03of
- 15:03fresh
- 15:04food
- 15:04items
- 15:04and
- 15:04then
- 15:05the
- 15:05supplies
- 15:05for
- 15:05the
- 15:06restaurant.
- 15:06And
- 15:06then
- 15:06finally
- 15:07they
- 15:07have
- 15:08to
- 15:08really
- 15:08be
- 15:08thinking,
- 15:08and
- 15:09they
- 15:09did
- 15:09in
- 15:09the
- 15:09store
- 15:09that
- 15:10we
- 15:10visited
- 15:10in
- 15:10Dallas,
- 15:11about
- 15:11accommodating
- 15:12seating
- 15:13and
- 15:14an
- 15:14environment
- 15:14where
- 15:15people
- 15:15can
- 15:15stay.
- 15:15Now
- 15:16that
- 15:16EV
- 15:16chargers
- 15:17are
- 15:17a
- 15:17component
- 15:17of
- 15:17this,
- 15:18and
- 15:18we're
- 15:18really
- 15:18not
- 15:19seeing
- 15:19that
- 15:19with
- 15:19many
- 15:20other
- 15:20C
- 15:21store
- 15:21retailers
- 15:21yet,
- 15:22with
- 15:22the
- 15:22exception
- 15:22of
- 15:22maybe
- 15:23Gelson's
- 15:23that's
- 15:23piloting
- 15:24this
- 15:24out
- 15:24in
- 15:25California.
- 15:26But
- 15:26I
- 15:27think
- 15:27that
- 15:27what
- 15:28this
- 15:28investment,
- 15:29the
- 15:29pure
- 15:29investment
- 15:30that
- 15:30seven
- 15:30Eleven
- 15:31is
- 15:31making
- 15:31here
- 15:31is
- 15:32a
- 15:32reason
- 15:32for
- 15:32us
- 15:32to
- 15:33be
- 15:33paying
- 15:33attention
- 15:33to
- 15:33this,
- 15:34both
- 15:34in
- 15:35the
- 15:35C
- 15:35store
- 15:35space
- 15:36and
- 15:36in
- 15:36the
- 15:36QSR
- 15:37space,
- 15:37because
- 15:37I
- 15:37think
- 15:37that
- 15:38there's
- 15:38a
- 15:38lot
- 15:38of
- 15:38room
- 15:39and
- 15:39seven
- 15:39Eleven
- 15:40is
- 15:40betting
- 15:41on
- 15:41this
- 15:41being
- 15:41their
- 15:42growth
- 15:42engine
- 15:42for
- 15:42the
- 15:43future.
- 15:43But
- 15:44where
- 15:44do
- 15:44you
- 15:44land?
- 15:45I
- 15:45mean,
- 15:45what
- 15:45were
- 15:45your
- 15:45thoughts
- 15:46when
- 15:46we
- 15:46were
- 15:46in
- 15:46that
- 15:46store
- 15:47in
- 15:47Dallas?
- 15:47Yeah,
- 15:48I
- 15:48think
- 15:48my
- 15:48thoughts
- 15:48are
- 15:49similar.
- 15:49And
- 15:49honestly,
- 15:50I'm
- 15:50dying
- 15:50to
- 15:50ask
- 15:51Chad
- 15:51Lusk,
- 15:51who
- 15:52potentially
- 15:52is
- 15:52the
- 15:52originator
- 15:53of
- 15:53this
- 15:53A
- 15:53and
- 15:54M
- 15:54question
- 15:54and
- 15:54a
- 15:54former
- 15:55C
- 15:55store
- 15:55operator,
- 15:55what
- 15:56his
- 15:56take
- 15:56is
- 15:56on
- 15:56his
- 15:57question.
- 15:57But,
- 15:57you
- 15:58know,
- 15:58I
- 15:58think
- 15:58it's
- 15:59something
- 15:59that
- 15:59everyone
- 16:00has
- 16:00to
- 16:00be
- 16:00paying
- 16:00attention
- 16:01to.
- 16:01And
- 16:01the
- 16:02key,
- 16:02the
- 16:02reason
- 16:02I
- 16:02say
- 16:03that
- 16:03is
- 16:03I
- 16:03think
- 16:03the
- 16:04key
- 16:04here
- 16:04lies
- 16:05in
- 16:05the
- 16:05names
- 16:05that
- 16:06711
- 16:06is
- 16:06using
- 16:07they're
- 16:08going
- 16:08from
- 16:08evolution,
- 16:09taking
- 16:10the
- 16:10lessons
- 16:10learned
- 16:11from
- 16:11that.
- 16:11Which,
- 16:11by
- 16:11the
- 16:11way,
- 16:11learnings
- 16:12is
- 16:12not
- 16:12a
- 16:12word.
- 16:12I
- 16:12hate
- 16:13when
- 16:13people
- 16:13say
- 16:13that.
- 16:13It's
- 16:13lessons.
- 16:14Sorry,
- 16:14Learning.
- 16:15No,
- 16:15it
- 16:15wasn't
- 16:16you.
- 16:16It
- 16:16was
- 16:16in
- 16:16the
- 16:16article.
- 16:17The
- 16:17article
- 16:17said
- 16:17learnings.
- 16:19And
- 16:19then
- 16:19we
- 16:19all
- 16:19do
- 16:19it.
- 16:20I
- 16:20do
- 16:20it
- 16:20all
- 16:20the
- 16:20time,
- 16:20too.
- 16:21So
- 16:21it's
- 16:21no
- 16:21big
- 16:21deal,
- 16:21but
- 16:21it's
- 16:21just
- 16:22a
- 16:22little
- 16:22pet
- 16:22peeve
- 16:22of
- 16:22mine.
- 16:23But
- 16:23they're
- 16:23taking
- 16:23the
- 16:24lessons
- 16:24learned
- 16:24from
- 16:25that
- 16:25and
- 16:25now
- 16:25calling
- 16:26this
- 16:26new
- 16:26format
- 16:27the
- 16:27new
- 16:27standard,
- 16:28which
- 16:29tells
- 16:29me
- 16:29this
- 16:29store
- 16:30is
- 16:30actually
- 16:30just
- 16:30an
- 16:31evolution
- 16:31against
- 16:32the
- 16:32trends
- 16:33711
- 16:33is
- 16:33seeing,
- 16:34like
- 16:34what
- 16:34you
- 16:34named,
- 16:34like,
- 16:35EV
- 16:35charging,
- 16:36expanded
- 16:36food
- 16:37and
- 16:37beverage
- 16:37offerings,
- 16:37which,
- 16:38as
- 16:38you
- 16:38said,
- 16:38we
- 16:38heard
- 16:38it.
- 16:38Next
- 16:39we
- 16:39shot
- 16:40a
- 16:40video
- 16:40of
- 16:40their
- 16:40evolution
- 16:41store.
- 16:41It
- 16:41was
- 16:41really
- 16:42impressive.
- 16:42We'll
- 16:42try
- 16:42to
- 16:42include
- 16:43it
- 16:43in
- 16:43the
- 16:43show
- 16:43notes
- 16:43as
- 16:44well.
- 16:44But.
- 16:45And
- 16:45the
- 16:45other
- 16:46point
- 16:46that
- 16:46I'd
- 16:46make
- 16:47is
- 16:47it
- 16:48seems
- 16:48like
- 16:48the
- 16:48right
- 16:49way
- 16:49to
- 16:49experiment
- 16:50when
- 16:50you're
- 16:50talking
- 16:50about
- 16:51retail.
- 16:51Physical
- 16:52footprints,
- 16:53design
- 16:53big
- 16:54and
- 16:54bold
- 16:55and
- 16:55then
- 16:55work
- 16:56backwards.
- 16:56Which
- 16:57is
- 16:57an
- 16:57interesting
- 16:57approach
- 16:58when
- 16:58you
- 16:58compare
- 16:58it.
- 16:58In
- 16:59contrast
- 16:59to,
- 16:59like,
- 17:00how
- 17:00Wayfair
- 17:00tried
- 17:01to
- 17:01experiment
- 17:01with
- 17:01their
- 17:02stores,
- 17:02how
- 17:02Amazon's
- 17:03been
- 17:03trying
- 17:03to
- 17:03experiment
- 17:04with
- 17:04their
- 17:04stores
- 17:04in
- 17:05grocery.
- 17:05I
- 17:06actually
- 17:06like
- 17:06this
- 17:06approach
- 17:07a
- 17:07lot
- 17:07better
- 17:07because
- 17:08you
- 17:08spend
- 17:08a
- 17:08little
- 17:08bit
- 17:08more
- 17:09upfront,
- 17:09but
- 17:09you
- 17:10get
- 17:10better
- 17:10answers
- 17:10in
- 17:11the
- 17:11long
- 17:11term
- 17:11and
- 17:11you
- 17:11see
- 17:12what's
- 17:12possible.
- 17:13So.
- 17:14And
- 17:14then
- 17:14the
- 17:14other
- 17:14point
- 17:14about
- 17:15this
- 17:15is
- 17:15they
- 17:16must
- 17:16have
- 17:16the
- 17:16confidence
- 17:17that
- 17:17it
- 17:17works,
- 17:18right?
- 17:18They're
- 17:19thinking
- 17:19this
- 17:19is
- 17:19going
- 17:19to
- 17:20work
- 17:20if
- 17:20they're
- 17:20going
- 17:20out
- 17:21publicly
- 17:21and
- 17:21saying
- 17:22600
- 17:22stores.
- 17:22We're
- 17:22going
- 17:23to
- 17:23build
- 17:23600
- 17:23stores
- 17:24with
- 17:24this
- 17:24in
- 17:24a
- 17:24pretty
- 17:24short
- 17:25time
- 17:25horizon,
- 17:25too.
- 17:26This
- 17:26is
- 17:26not
- 17:26like
- 17:27targets.
- 17:27We're
- 17:27going
- 17:27to
- 17:27build
- 17:28X
- 17:28number
- 17:28of
- 17:28stores
- 17:29in
- 17:2910
- 17:29years
- 17:30baloney
- 17:30that
- 17:30they're
- 17:31putting
- 17:31out
- 17:31there.
- 17:31So.
- 17:32So
- 17:32that.
- 17:33That's
- 17:33my
- 17:33take,
- 17:33I
- 17:33think.
- 17:34I
- 17:34think
- 17:34the
- 17:34whole.
- 17:34I
- 17:35think
- 17:35QSR
- 17:36and
- 17:36the
- 17:36convenience
- 17:37store
- 17:37industry
- 17:37both
- 17:37have
- 17:38to
- 17:38take
- 17:38a
- 17:38close
- 17:38look
- 17:38at
- 17:39this
- 17:39to
- 17:39see
- 17:39how.
- 17:40How
- 17:40things
- 17:40are
- 17:40still
- 17:40evolving.
- 17:41Now
- 17:41you
- 17:42got
- 17:42me
- 17:42craving
- 17:42a
- 17:42Laredo
- 17:43Taco,
- 17:43Chris
- 17:44early
- 17:44in
- 17:44the
- 17:45radio.
- 17:46Or
- 17:47a
- 17:47Del
- 17:47Taco.
- 17:49Oh,
- 17:49God,
- 17:50no.
- 17:51Or
- 17:51Jack
- 17:52in
- 17:52the
- 17:52Box
- 17:52Taco.
- 17:53Oh,
- 17:53my
- 17:54God.
- 17:54Now
- 17:54you're
- 17:54just
- 17:55spouting
- 17:55off
- 17:55QSRs.
- 17:56I
- 17:56was,
- 17:56like,
- 17:57sticking
- 17:57with
- 17:57the
- 17:58711
- 17:58one.
- 17:58Whatever
- 17:59I
- 17:59am,
- 17:59I
- 17:59am
- 18:00a
- 18:00big
- 18:00QSR
- 18:01fan.
- 18:01Ed,
- 18:01that
- 18:01is.
- 18:02You
- 18:02know
- 18:02that.
- 18:03Oh,
- 18:03my
- 18:03God.
- 18:03All
- 18:04right,
- 18:04headline
- 18:04number
- 18:04three.
- 18:05Simby
- 18:05has
- 18:06raised
- 18:06$50
- 18:07million
- 18:07in
- 18:08its
- 18:08latest
- 18:08funding
- 18:08round,
- 18:09according
- 18:09to
- 18:09Grocery
- 18:10Dive
- 18:10Simbi,
- 18:10the
- 18:10robotics
- 18:11company
- 18:11whose
- 18:11aisle
- 18:12scanning
- 18:12bots
- 18:12are
- 18:13in
- 18:13several
- 18:13U.S.
- 18:14grocery
- 18:14chains,
- 18:14announced
- 18:15last
- 18:15Thursday.
- 18:15It
- 18:16has
- 18:16raised
- 18:16$50
- 18:17million
- 18:17in
- 18:17a
- 18:17Series
- 18:18C
- 18:18round
- 18:19led
- 18:19by
- 18:19Growth
- 18:19Equity
- 18:20at
- 18:20Goldman
- 18:20Sachs.
- 18:21The
- 18:21robotics
- 18:22company
- 18:22said
- 18:22it
- 18:22plans
- 18:23to
- 18:23use
- 18:23the
- 18:23new
- 18:23funding
- 18:24to
- 18:24expand
- 18:24into
- 18:24product
- 18:25areas,
- 18:25scale
- 18:26its
- 18:26solutions
- 18:26with
- 18:27global
- 18:27deployments
- 18:28and,
- 18:28quote,
- 18:29pursue
- 18:29strategic
- 18:30growth
- 18:31opportunities,
- 18:31end
- 18:32quote.
- 18:32The
- 18:32company
- 18:33also
- 18:33plans
- 18:33to
- 18:34expand
- 18:34its
- 18:34team,
- 18:34which
- 18:35it
- 18:35has
- 18:35doubled
- 18:36in
- 18:36the
- 18:36past
- 18:37year.
- 18:38Simby
- 18:38noted
- 18:39in
- 18:39the
- 18:39Thursday
- 18:39announcement
- 18:40that
- 18:40it
- 18:40unveiled
- 18:40this
- 18:41year
- 18:42new
- 18:42and
- 18:43expanded
- 18:43partnerships
- 18:44with
- 18:44retailers
- 18:44including
- 18:44Spartan,
- 18:45Nash,
- 18:46Shoprite,
- 18:46Northeast
- 18:47Grocery,
- 18:47Care4and3
- 18:49Albertsons
- 18:49banners,
- 18:50Market
- 18:50Street,
- 18:51United
- 18:51Supermarkets
- 18:52and
- 18:52Albertsons
- 18:53Market.
- 18:53The
- 18:54technology
- 18:54company
- 18:54also
- 18:55counts
- 18:55BJ
- 18:55Whole,
- 18:56BJ's
- 18:56Wholesale
- 18:57Club
- 18:57and
- 18:57Schnook
- 18:57Markets
- 18:58among
- 18:58its
- 18:59current
- 18:59clients.
- 18:59Chris,
- 19:00what
- 19:00do
- 19:00you
- 19:00think
- 19:00that
- 19:01Simby's
- 19:01$50
- 19:02million
- 19:02Series
- 19:02C
- 19:03signals
- 19:03about
- 19:04the
- 19:04trajectory
- 19:04of
- 19:05retail
- 19:05technology
- 19:06investments?
- 19:07Man,
- 19:08and
- 19:08I
- 19:08love
- 19:09this
- 19:09headline.
- 19:10This
- 19:10is
- 19:10one
- 19:10where
- 19:10we
- 19:10were
- 19:10like
- 19:11unanimous
- 19:11on
- 19:12this
- 19:12week.
- 19:12You
- 19:12know,
- 19:12which,
- 19:12you
- 19:13know,
- 19:13which
- 19:13tends,
- 19:14which
- 19:14tends
- 19:14to
- 19:14happen.
- 19:14There's
- 19:14usually
- 19:15two
- 19:15or
- 19:15three
- 19:15a
- 19:15week
- 19:15like
- 19:15that.
- 19:16But,
- 19:16but
- 19:16I
- 19:16love
- 19:17this,
- 19:17I
- 19:17love
- 19:17this
- 19:17announcement
- 19:18because
- 19:19it
- 19:19tells
- 19:19all
- 19:19of
- 19:20our
- 19:20listeners,
- 19:20like,
- 19:20why
- 19:21you
- 19:21should
- 19:21listen
- 19:21and
- 19:21tune
- 19:22into
- 19:22us
- 19:22each
- 19:22week
- 19:22because
- 19:23we
- 19:23are
- 19:23trying
- 19:23to
- 19:23stay
- 19:24on
- 19:24top
- 19:24of
- 19:24the
- 19:24trends.
- 19:24We
- 19:25are
- 19:25trying
- 19:25to
- 19:25predict
- 19:26where
- 19:27things
- 19:27are
- 19:27going.
- 19:27And
- 19:28I
- 19:28feel
- 19:28like
- 19:28we
- 19:28had,
- 19:28we,
- 19:29you
- 19:29know,
- 19:29we
- 19:29had
- 19:29some
- 19:29insight,
- 19:30insight
- 19:30into
- 19:30this
- 19:30based
- 19:31on
- 19:31the
- 19:31retailers
- 19:32we're
- 19:32talking
- 19:32to
- 19:33regularly,
- 19:34because
- 19:34I
- 19:34think
- 19:35it
- 19:35shines
- 19:35light
- 19:35on
- 19:36what
- 19:36we've
- 19:36been
- 19:36saying
- 19:37for
- 19:37the
- 19:37past
- 19:38few
- 19:38years
- 19:38now.
- 19:38And
- 19:38it's
- 19:39very
- 19:39validating
- 19:39of
- 19:40our
- 19:40overall
- 19:40thesis
- 19:41that
- 19:41money,
- 19:42number
- 19:42one,
- 19:42money
- 19:43is
- 19:43still
- 19:43flowing
- 19:44to
- 19:44tech
- 19:44that
- 19:45will
- 19:45show
- 19:45a
- 19:45return.
- 19:46Because
- 19:47what's
- 19:47the
- 19:47one
- 19:47thing,
- 19:48what's
- 19:48the
- 19:48one
- 19:48thing
- 19:48the
- 19:48grocers
- 19:49have
- 19:49told
- 19:49us
- 19:49that
- 19:49have
- 19:50deployed
- 19:50the
- 19:50robots?
- 19:50And
- 19:51what's
- 19:51the
- 19:51one
- 19:52thing
- 19:52they've
- 19:52all.
- 19:52Said
- 19:53they
- 19:53won't
- 19:54let
- 19:54them
- 19:55go.
- 19:55Like
- 19:55they're
- 19:55just
- 19:56a
- 19:56part
- 19:56of
- 19:56the
- 19:57whole
- 19:57team
- 19:58at
- 19:58the
- 19:58grocery
- 19:58store.
- 19:59Like,
- 19:59no
- 19:59one
- 19:59wants
- 19:59them
- 19:59to
- 20:00walk.
- 20:00Out
- 20:00of
- 20:00the
- 20:00door
- 20:01100%.
- 20:02Like
- 20:02they
- 20:02basically
- 20:02say.
- 20:03They
- 20:03basically
- 20:03say
- 20:03to
- 20:03us
- 20:03every
- 20:04time
- 20:04we
- 20:04ask
- 20:04them,
- 20:04you
- 20:04can
- 20:05take
- 20:05anything
- 20:05you
- 20:05want,
- 20:06but
- 20:06you
- 20:06cannot
- 20:07take
- 20:07my
- 20:07robot.
- 20:08And
- 20:08that's
- 20:08pretty
- 20:09telling.
- 20:09And
- 20:09the
- 20:09reason
- 20:09is
- 20:10because
- 20:10they
- 20:10work,
- 20:11you
- 20:11get
- 20:11inventory,
- 20:12you
- 20:12get
- 20:12pricing
- 20:12accuracy,
- 20:13you
- 20:13get
- 20:13planogram
- 20:14compliance,
- 20:14plus
- 20:14you
- 20:15get
- 20:15all
- 20:15the
- 20:15operational
- 20:16offshoots
- 20:16you
- 20:16can
- 20:16when
- 20:17you
- 20:17combine
- 20:17them
- 20:17with
- 20:17ESLs.
- 20:18So
- 20:19the
- 20:19industry
- 20:19is
- 20:20seeing
- 20:20it,
- 20:20which
- 20:21is
- 20:21again,
- 20:21why
- 20:22I
- 20:22think
- 20:22all
- 20:22signs
- 20:23point
- 20:23to
- 20:232025
- 20:24being
- 20:24the
- 20:24year
- 20:25of
- 20:25the
- 20:25robot.
- 20:26And
- 20:26by
- 20:26that
- 20:26I
- 20:26mean
- 20:27the
- 20:27reach
- 20:27of
- 20:27the
- 20:27robot
- 20:28not
- 20:28just
- 20:28continuing
- 20:29in
- 20:29grocery,
- 20:29but
- 20:29starting
- 20:30to
- 20:30extend
- 20:30deeper
- 20:31like
- 20:31traditional
- 20:32grocery,
- 20:32but
- 20:32starting
- 20:32to
- 20:32extend
- 20:33deeper
- 20:33into
- 20:33other
- 20:34verticals
- 20:34in
- 20:34retail
- 20:35as
- 20:35well.
- 20:35And
- 20:35Goldman
- 20:36Sachs
- 20:36alternatives
- 20:37seems
- 20:38like
- 20:38they
- 20:38tend
- 20:38to
- 20:38agree
- 20:39with
- 20:39that
- 20:39sentiment,
- 20:39at
- 20:39least
- 20:40from
- 20:40this,
- 20:40from
- 20:40the
- 20:41size
- 20:41of
- 20:41the
- 20:42investment
- 20:42here
- 20:42and
- 20:42the
- 20:42round.
- 20:43Yes.
- 20:43And
- 20:44Simby's
- 20:45strategic
- 20:45growth
- 20:46opportunities
- 20:47that
- 20:47they're
- 20:47working
- 20:47on.
- 20:48We'll
- 20:48be
- 20:48excited
- 20:49to
- 20:49see
- 20:49what,
- 20:50what
- 20:50kind
- 20:50of
- 20:51retailers
- 20:51they
- 20:51land
- 20:52in
- 20:52next.
- 20:52And
- 20:52yeah,
- 20:53I
- 20:53don't
- 20:53have
- 20:53much
- 20:53to
- 20:53add,
- 20:54Chris.
- 20:54I
- 20:54mean,
- 20:54I
- 20:54think
- 20:55anecdotally,
- 20:56I
- 20:56will
- 20:57say
- 20:57that
- 20:57since
- 20:57we
- 20:58released
- 20:58that
- 20:58Schnooks
- 20:59video
- 21:00with
- 21:00the
- 21:00robot
- 21:01last
- 21:01year
- 21:01about
- 21:02this
- 21:02time,
- 21:02and
- 21:03even
- 21:03just
- 21:03after
- 21:04talking
- 21:04to
- 21:04the
- 21:04Schnooks
- 21:05team
- 21:05and
- 21:06I'm
- 21:06still
- 21:06getting
- 21:07emails
- 21:07and
- 21:07direct
- 21:08messages
- 21:08via
- 21:08LinkedIn
- 21:09today
- 21:10where
- 21:10people
- 21:10are
- 21:11asking
- 21:11to
- 21:11get
- 21:11connected
- 21:12with
- 21:12them
- 21:12from
- 21:13other
- 21:13retailers
- 21:14so
- 21:14that
- 21:14they
- 21:14can
- 21:14find
- 21:15out
- 21:15more
- 21:15about
- 21:16why,
- 21:16like
- 21:16the
- 21:17why
- 21:17and
- 21:17the
- 21:17how
- 21:18related
- 21:18to
- 21:18the
- 21:18robots.
- 21:19Because
- 21:19this
- 21:19is
- 21:19an
- 21:20area
- 21:20that
- 21:20people
- 21:21are
- 21:21seriously
- 21:22considering
- 21:22and
- 21:23seriously
- 21:23investing
- 21:24money
- 21:24in
- 21:24right
- 21:24now,
- 21:25like
- 21:25you
- 21:25said.
- 21:26Yeah,
- 21:26and
- 21:26we
- 21:26got
- 21:26it.
- 21:27We
- 21:27got
- 21:27to
- 21:27talk
- 21:27to
- 21:27like
- 21:27BJ's
- 21:28too,
- 21:28and
- 21:28see
- 21:28how
- 21:28they're
- 21:29working
- 21:29this
- 21:29thing,
- 21:29see
- 21:30how
- 21:30they're
- 21:30doing
- 21:30the
- 21:30robot
- 21:31too,
- 21:31now
- 21:31that
- 21:31I
- 21:31think
- 21:31about
- 21:31it.
- 21:31We
- 21:32got
- 21:32to
- 21:32get
- 21:32on
- 21:32the
- 21:32horn
- 21:32with
- 21:32them
- 21:32and
- 21:33see
- 21:33what
- 21:33they're
- 21:33learning
- 21:34from
- 21:34this
- 21:34as
- 21:34well.
- 21:35All
- 21:35right,
- 21:36now
- 21:36let's
- 21:37take
- 21:37a
- 21:37break
- 21:38and
- 21:38welcome
- 21:39Doug
- 21:39to
- 21:39the
- 21:40show.
- 21:40ANN
- 21:41Joining
- 21:42us
- 21:42now
- 21:42for
- 21:42five
- 21:42insightful
- 21:43minutes
- 21:43is
- 21:43Doug
- 21:44Tiffin.
- 21:44Doug
- 21:45is
- 21:45the
- 21:45head
- 21:45of
- 21:45solutions
- 21:46strategy
- 21:46for
- 21:47fashion
- 21:47and
- 21:47apparel
- 21:48at
- 21:48Amazon
- 21:48Web
- 21:49Services.
- 21:50Doug,
- 21:50first
- 21:50question,
- 21:51what
- 21:51is
- 21:51taking
- 21:52place
- 21:52in
- 21:52the
- 21:53fashion
- 21:53and
- 21:53apparel
- 21:54space
- 21:54right
- 21:54now?
- 21:55And
- 21:55how
- 21:55are
- 21:55you
- 21:56seeing
- 21:56retailers
- 21:56invest
- 21:57in
- 21:57cloud
- 21:57technologies?
- 21:59So
- 22:00the
- 22:00rapid
- 22:01growth
- 22:01of
- 22:01E
- 22:01commerce
- 22:02that
- 22:02was
- 22:02spurred
- 22:02by
- 22:02the
- 22:03pandemic
- 22:03is
- 22:03mostly
- 22:04stabilized
- 22:04right
- 22:05now.
- 22:05But
- 22:06what
- 22:06has
- 22:06changed
- 22:07is
- 22:07consumer
- 22:08behavior
- 22:08and
- 22:08I
- 22:09believe
- 22:09it's
- 22:09going
- 22:09to
- 22:09continue
- 22:10to
- 22:10change.
- 22:10And
- 22:11the
- 22:11expectations
- 22:12now
- 22:13are
- 22:13kind
- 22:13of
- 22:13higher
- 22:14than
- 22:14level
- 22:15for
- 22:16the
- 22:16retailers
- 22:17and
- 22:17brands.
- 22:18So
- 22:19customers
- 22:20today,
- 22:20they're,
- 22:20they're
- 22:20less
- 22:21loyal
- 22:21to
- 22:21brands
- 22:22and
- 22:22they're
- 22:22expecting
- 22:23great
- 22:23shopping
- 22:24experiences
- 22:24that
- 22:24are
- 22:25connected
- 22:26no
- 22:26matter
- 22:26where
- 22:27they
- 22:27interact
- 22:27with
- 22:27the
- 22:27retailer,
- 22:28whether
- 22:28it
- 22:28be
- 22:29online
- 22:29or
- 22:30in
- 22:30an
- 22:30app,
- 22:31in
- 22:31the
- 22:31store
- 22:31or
- 22:32in
- 22:32social
- 22:32media.
- 22:34So
- 22:34retailers
- 22:35must
- 22:36rapidly
- 22:36adapt
- 22:36and
- 22:37change
- 22:37investing
- 22:38in
- 22:38technology
- 22:38to
- 22:39meet
- 22:39their
- 22:40customers,
- 22:40changing
- 22:41expectations.
- 22:42So
- 22:42this
- 22:42includes
- 22:43investing
- 22:43in
- 22:43AI
- 22:44and
- 22:44cloud
- 22:44technologies
- 22:45that
- 22:45power
- 22:45better
- 22:46shopping
- 22:46experiences
- 22:47like
- 22:48personalization
- 22:49or
- 22:50improving
- 22:50business
- 22:51processes
- 22:52like
- 22:52leveraging
- 22:53AI
- 22:53to
- 22:53create
- 22:53product
- 22:54images
- 22:54or
- 22:55product
- 22:55descriptions
- 22:57and
- 22:57then
- 22:58using
- 22:58AI
- 22:59to
- 22:59create
- 22:59the
- 22:59next
- 23:00level
- 23:00of
- 23:00customer
- 23:01services
- 23:01that
- 23:02involve
- 23:02all
- 23:02these
- 23:03things
- 23:03before
- 23:03personalization,
- 23:04product
- 23:05data,
- 23:05all
- 23:05into
- 23:05one
- 23:06great
- 23:06customer
- 23:07experience.
- 23:08Doug
- 23:09Inflation
- 23:09has
- 23:09eased.
- 23:10Certainly
- 23:10the
- 23:11industry
- 23:11has
- 23:11not
- 23:12yet
- 23:12recovered
- 23:13though
- 23:13to
- 23:13pre
- 23:14pandemic
- 23:14levels.
- 23:14For
- 23:14example,
- 23:15we're
- 23:15seeing
- 23:15supply
- 23:16chain
- 23:16disruptions,
- 23:17high
- 23:17interest
- 23:18rates,
- 23:18geopolitical
- 23:19uncertainties
- 23:19and
- 23:20all
- 23:20this
- 23:20may
- 23:20lead
- 23:21executives
- 23:21to
- 23:21be
- 23:21a
- 23:21little
- 23:21bit
- 23:22more
- 23:22cautious
- 23:22about
- 23:22their
- 23:23technology
- 23:23investments.
- 23:24So
- 23:24I'm
- 23:24curious,
- 23:25what
- 23:25AI
- 23:25investments
- 23:26you
- 23:26think
- 23:26are
- 23:26going
- 23:26to
- 23:27have
- 23:27the
- 23:27biggest
- 23:27impact
- 23:28on
- 23:28profitability
- 23:28and
- 23:29customer
- 23:29loyalty
- 23:30within
- 23:30the
- 23:30fashion
- 23:31and
- 23:31apparel
- 23:31space?
- 23:32Yeah,
- 23:33fashion
- 23:33brands
- 23:34and
- 23:34retailers
- 23:34are
- 23:35concerned
- 23:35about
- 23:36customer
- 23:36acquisition,
- 23:37but
- 23:37mostly
- 23:37about
- 23:38customer
- 23:38retention.
- 23:39They're
- 23:39constant
- 23:40things
- 23:41like
- 23:41personalization
- 23:42and
- 23:44enhancing
- 23:45digital
- 23:45engagement,
- 23:46next
- 23:46level
- 23:47customer
- 23:47service,
- 23:48all
- 23:48with
- 23:48the
- 23:49intent
- 23:49of
- 23:49creating
- 23:50delightful
- 23:51shopping
- 23:51experiences.
- 23:52So
- 23:53the
- 23:53AI
- 23:53behind
- 23:54that
- 23:54can
- 23:55be
- 23:55in
- 23:55things
- 23:55like
- 23:55personalization.
- 23:56For
- 23:56example,
- 23:57AI
- 23:58can
- 23:58understand
- 24:00vast
- 24:00amounts
- 24:01of
- 24:01data
- 24:01like
- 24:02shopping
- 24:02history,
- 24:03browsing
- 24:04history,
- 24:04and
- 24:04pull
- 24:05all
- 24:05that
- 24:05together
- 24:06to
- 24:06give
- 24:06relevant
- 24:07product
- 24:07recommendations
- 24:08in
- 24:09session
- 24:09for
- 24:09each
- 24:10customer
- 24:10as
- 24:10they
- 24:10shop.
- 24:11Personalization
- 24:12can
- 24:12even
- 24:12reach
- 24:13into
- 24:13marketing.
- 24:14And
- 24:14instead
- 24:14of
- 24:15marketing
- 24:15to
- 24:16giant
- 24:16segments
- 24:17like
- 24:17we've
- 24:17done
- 24:17in
- 24:17the
- 24:17past,
- 24:18we
- 24:18can
- 24:18literally
- 24:18cater
- 24:19marketing
- 24:19messaging
- 24:20to
- 24:20the
- 24:20individual.
- 24:21Another
- 24:22area
- 24:23that
- 24:23I
- 24:23see
- 24:24investment
- 24:24in
- 24:24is
- 24:24product
- 24:25search
- 24:25and
- 24:25discovery.
- 24:2660%
- 24:26of,
- 24:27yeah,
- 24:2860%
- 24:28of
- 24:29shoppers
- 24:29will
- 24:29go
- 24:29straight
- 24:30to
- 24:30the
- 24:30search
- 24:30bar
- 24:30when
- 24:31they
- 24:31hit
- 24:31a
- 24:31retailer
- 24:31site.
- 24:32And
- 24:32if
- 24:32they
- 24:33don't
- 24:33find
- 24:33what
- 24:33they're
- 24:33looking
- 24:33for
- 24:34within
- 24:34a
- 24:34few
- 24:34clicks,
- 24:3580%
- 24:35of
- 24:35the
- 24:35time
- 24:35they're
- 24:36going
- 24:36to
- 24:36bolt
- 24:36for
- 24:36another
- 24:36website.
- 24:37So
- 24:38AI
- 24:39technologies
- 24:39can
- 24:40help
- 24:41by
- 24:41letting
- 24:42customers
- 24:43search
- 24:43by
- 24:43using
- 24:44product
- 24:44images
- 24:45and
- 24:45statements
- 24:46instead
- 24:46of
- 24:46just
- 24:46keywords.
- 24:47They
- 24:47can
- 24:48ask
- 24:48a
- 24:48question
- 24:48and
- 24:49AI
- 24:49can
- 24:49identify
- 24:50items
- 24:51in
- 24:51that
- 24:51retailer's
- 24:52assortment
- 24:52that
- 24:53meet
- 24:53the
- 24:53need
- 24:53of
- 24:53that
- 24:54consumer
- 24:55and
- 24:55then
- 24:56give
- 24:56them
- 24:56that
- 24:56offering.
- 24:57Shoppers
- 24:58can
- 24:58find
- 24:58exactly
- 24:58what
- 24:59they're
- 24:59looking
- 24:59for
- 25:00and
- 25:00then
- 25:01walk
- 25:01away
- 25:01with
- 25:01a
- 25:02great
- 25:02customer
- 25:02experience.
- 25:03And
- 25:03then
- 25:04finally,
- 25:04the
- 25:04last
- 25:04place
- 25:05I
- 25:05see,
- 25:05AI
- 25:05investments
- 25:06are
- 25:06really
- 25:06in
- 25:06the
- 25:07customer
- 25:07service
- 25:07space.
- 25:08So
- 25:08AI
- 25:09powered
- 25:09chatbots
- 25:10can
- 25:10offer
- 25:1024
- 25:11hours
- 25:12customer
- 25:13help
- 25:14and
- 25:15customers
- 25:15can
- 25:16come
- 25:16in
- 25:16and
- 25:17the
- 25:17AI
- 25:18can
- 25:18understand
- 25:18their
- 25:18intent
- 25:19and
- 25:19give
- 25:20them
- 25:20the
- 25:20answers
- 25:20they
- 25:20need
- 25:21to
- 25:21get
- 25:21to
- 25:21what
- 25:21they're
- 25:21looking
- 25:22for.
- 25:22That
- 25:22would
- 25:22be
- 25:22help
- 25:22with
- 25:23a
- 25:23problem
- 25:23or
- 25:24finding
- 25:24a
- 25:24product.
- 25:25And
- 25:25another
- 25:25version
- 25:26of
- 25:26a
- 25:27AI
- 25:28chatbot
- 25:28is
- 25:28personal
- 25:29stylus
- 25:29that
- 25:29I
- 25:29see
- 25:30happening
- 25:30a
- 25:30lot
- 25:30where
- 25:31either
- 25:32in
- 25:32an
- 25:32app
- 25:32or
- 25:32in
- 25:32a
- 25:33website,
- 25:33a
- 25:33customer
- 25:33go
- 25:34in
- 25:34and
- 25:34ask
- 25:35questions
- 25:35on
- 25:35like
- 25:35what
- 25:35to
- 25:36wear.
- 25:36Like,
- 25:36for
- 25:36example,
- 25:37you
- 25:37know,
- 25:37if
- 25:37you
- 25:37want
- 25:38to
- 25:38find
- 25:38a
- 25:38dress
- 25:38for
- 25:38New
- 25:39Year's
- 25:39Eve
- 25:39in
- 25:39Manhattan,
- 25:40which
- 25:40I
- 25:40buy
- 25:40in,
- 25:40AI
- 25:41can
- 25:42not
- 25:42only
- 25:42give
- 25:42you
- 25:42the
- 25:42dress,
- 25:43but
- 25:43also
- 25:43round
- 25:43it
- 25:43out
- 25:44with
- 25:44the
- 25:44handbag
- 25:45and
- 25:45the
- 25:45shoes
- 25:45to
- 25:46go
- 25:46with
- 25:46it.
- 25:46So
- 25:46let's
- 25:46get
- 25:47you
- 25:47out
- 25:47of
- 25:47here
- 25:47on
- 25:47this.
- 25:48If
- 25:48we
- 25:48consider
- 25:48a
- 25:48long
- 25:49term
- 25:49or
- 25:49take
- 25:49a
- 25:49longer
- 25:50term
- 25:50view,
- 25:51what
- 25:51do
- 25:51retailers
- 25:51need
- 25:52to
- 25:52take
- 25:52action
- 25:52on
- 25:53now
- 25:53to
- 25:53drive
- 25:54more
- 25:54value
- 25:55in
- 25:55the
- 25:55future?
- 25:55Right
- 25:56now,
- 25:56right
- 25:56this
- 25:56second,
- 25:57Doug,
- 25:57what
- 25:57would
- 25:57you
- 25:57tell
- 25:58retailers?
- 25:59Top
- 25:59of
- 25:59my
- 25:59mind
- 26:00is
- 26:00develop
- 26:01and
- 26:01enforce
- 26:01a
- 26:02complete
- 26:02data
- 26:03strategy.
- 26:03All
- 26:03the
- 26:04cool
- 26:04AI
- 26:04in
- 26:04the
- 26:05world
- 26:05won't
- 26:06help
- 26:06you
- 26:06if
- 26:06the
- 26:06foundational
- 26:07data
- 26:07is
- 26:08not
- 26:08in
- 26:08good
- 26:08shape.
- 26:09The
- 26:09second
- 26:09thing
- 26:09would
- 26:10be
- 26:10take
- 26:11your
- 26:11vision
- 26:11for
- 26:12a
- 26:12differentiated
- 26:13customer
- 26:13experience
- 26:13and
- 26:13invest
- 26:14in
- 26:14the
- 26:14technology
- 26:15that
- 26:15you
- 26:16need
- 26:16to
- 26:16support
- 26:16that
- 26:17vision.
- 26:18Anticipate
- 26:18that
- 26:19your
- 26:19customers
- 26:20demands
- 26:20and
- 26:21expectations
- 26:22are
- 26:22going
- 26:22to
- 26:22continue
- 26:23to
- 26:23change
- 26:24and
- 26:24so
- 26:24you
- 26:25want
- 26:25to
- 26:25make
- 26:25sure
- 26:25that
- 26:25you're
- 26:26positioned
- 26:26to
- 26:26be
- 26:26able
- 26:26to
- 26:27meet
- 26:27those
- 26:27changes.
- 26:29And
- 26:29then
- 26:30also
- 26:30think
- 26:30of
- 26:30AI
- 26:31as
- 26:31a
- 26:31member
- 26:32of
- 26:32your
- 26:32team.
- 26:32There
- 26:32are
- 26:33highly
- 26:33potential
- 26:34a
- 26:35team
- 26:35member
- 26:35that
- 26:35is
- 26:36capable
- 26:36of
- 26:36great
- 26:36things,
- 26:37but
- 26:37they
- 26:38need
- 26:38time
- 26:38and
- 26:38training
- 26:38to
- 26:39get
- 26:39up
- 26:39to
- 26:39speed.
- 26:39So
- 26:40start
- 26:40now.
- 26:42You
- 26:42know,
- 26:42if
- 26:42your
- 26:43team
- 26:43is
- 26:43new
- 26:43to
- 26:43AI,
- 26:44get
- 26:44them
- 26:44started
- 26:44on
- 26:45internal
- 26:45projects,
- 26:46then
- 26:46some
- 26:46short
- 26:46ones
- 26:47to
- 26:47get
- 26:47some
- 26:47quick
- 26:47wins
- 26:48and
- 26:48build
- 26:48that
- 26:48muscle
- 26:49memory
- 26:49so
- 26:49then
- 26:50they
- 26:50can
- 26:50turn
- 26:50around
- 26:51and
- 26:51work
- 26:51on
- 26:51some
- 26:51longer
- 26:52term
- 26:52strategic
- 26:53projects
- 26:53that
- 26:53could
- 26:53really
- 26:54deliver
- 26:54big
- 26:54value.
- 26:55And
- 26:55then
- 26:55finally
- 26:56plan
- 26:56for
- 26:57the
- 26:57long
- 26:57term.
- 26:58Clearly
- 26:59define
- 26:59and
- 27:00communicate
- 27:01the
- 27:01vision
- 27:02for
- 27:02your
- 27:02organization
- 27:02to
- 27:03focus
- 27:03on.
- 27:03So
- 27:03as
- 27:04AI
- 27:04projects
- 27:05come
- 27:05up,
- 27:06you
- 27:06can
- 27:06make
- 27:07everybody
- 27:07knows
- 27:07they
- 27:07need
- 27:07to
- 27:08be
- 27:08aligned
- 27:08to
- 27:08those
- 27:08goals
- 27:09and
- 27:09help
- 27:09drive
- 27:09them.
- 27:10And
- 27:10just
- 27:11know
- 27:11that
- 27:11you're
- 27:11not
- 27:11alone
- 27:11in
- 27:12this
- 27:12AWS
- 27:13and
- 27:13our
- 27:13partners
- 27:13are
- 27:14here
- 27:14to
- 27:14help
- 27:15to
- 27:16give
- 27:16you
- 27:16the
- 27:17technology
- 27:17and
- 27:17solutions
- 27:18that
- 27:18you
- 27:18need
- 27:18to
- 27:19power
- 27:19your
- 27:19success.
- 27:21Thanks.
- 27:21Great
- 27:21stuff,
- 27:22Doug.
- 27:22Thank
- 27:22you.
- 27:23Headline
- 27:24number
- 27:24four.
- 27:24Wayfair
- 27:25has
- 27:25launched
- 27:25a
- 27:26new
- 27:26paid
- 27:26loyalty
- 27:27program.
- 27:27According
- 27:27to
- 27:28retail
- 27:28Dive,
- 27:28Wayfair
- 27:29has
- 27:29launched
- 27:29a
- 27:29new
- 27:29membership
- 27:30loyalty
- 27:30program
- 27:31across
- 27:31all
- 27:31of
- 27:31its
- 27:32banners,
- 27:32including
- 27:33Wayfair,
- 27:33All
- 27:34Modern,
- 27:34Birch
- 27:34Lane,
- 27:34Jocelyn
- 27:35Main
- 27:35and
- 27:36Paragould.
- 27:37I
- 27:37think,
- 27:37I
- 27:38think,
- 27:38I
- 27:38think
- 27:38Wayfair
- 27:38ascribes
- 27:39too,
- 27:39too
- 27:39much
- 27:40value
- 27:40to
- 27:40all
- 27:40those
- 27:40brands.
- 27:41But
- 27:41I
- 27:41don't
- 27:41know.
- 27:41That's
- 27:41just
- 27:41my
- 27:42opinion.
- 27:42The
- 27:42program
- 27:43costs
- 27:4329
- 27:44per
- 27:44year.
- 27:44They
- 27:44put
- 27:44them
- 27:44in
- 27:45every
- 27:45press
- 27:45release.
- 27:46The
- 27:46program
- 27:46costs
- 27:4629
- 27:47per
- 27:47year
- 27:48with
- 27:48rewards
- 27:48that
- 27:48never
- 27:49expire
- 27:49as
- 27:50long
- 27:50as
- 27:50subscriptions
- 27:51do
- 27:51not
- 27:51lapse.
- 27:52According
- 27:52to
- 27:52a
- 27:53company
- 27:53press
- 27:53Release,
- 27:54members
- 27:54get
- 27:545%
- 27:55back
- 27:55in
- 27:55rewards
- 27:56on
- 27:56all
- 27:56purchases,
- 27:57early
- 27:57access
- 27:57to
- 27:58major
- 27:58sales
- 27:58events
- 27:59and
- 27:59free
- 27:59shipping
- 27:59on
- 27:59orders
- 28:00of
- 28:00any
- 28:00size,
- 28:01among
- 28:01other
- 28:01perks.
- 28:02Ann?
- 28:03Yes.
- 28:04Are
- 28:04you
- 28:04buying?
- 28:05I
- 28:05have
- 28:05no
- 28:05idea
- 28:05which
- 28:05way
- 28:05you're
- 28:06gonna
- 28:06go
- 28:06on
- 28:06this.
- 28:06Are
- 28:06you
- 28:07buying
- 28:07or
- 28:07selling
- 28:08Wayfair's
- 28:09new
- 28:09paid
- 28:10subscription
- 28:10program?
- 28:10Because
- 28:11as
- 28:11you
- 28:11mentioned
- 28:11at
- 28:11the
- 28:11outset,
- 28:12you
- 28:12are
- 28:12in
- 28:12the
- 28:13middle
- 28:13of
- 28:13a
- 28:13home
- 28:14move.
- 28:15Yes,
- 28:16I'm
- 28:16selling.
- 28:17I'm
- 28:17not
- 28:17interested
- 28:18in.
- 28:18You're
- 28:18selling.
- 28:19I.
- 28:20Well,
- 28:20let
- 28:20me
- 28:20clarify.
- 28:21Okay.
- 28:21Okay.
- 28:22As
- 28:22we've
- 28:22said
- 28:23with
- 28:23just
- 28:23about
- 28:23three.
- 28:23Weeks,
- 28:23you're
- 28:23not
- 28:23signing
- 28:24up.
- 28:24You're
- 28:24not
- 28:24signing
- 28:25up.
- 28:25I'm
- 28:25definitely
- 28:26not
- 28:26signing
- 28:26up.
- 28:27Okay.
- 28:27As
- 28:28we've
- 28:28said
- 28:28though,
- 28:29with
- 28:29just
- 28:29about
- 28:29every
- 28:30subscription
- 28:30program
- 28:31like
- 28:31this,
- 28:31it
- 28:32costs
- 28:32you
- 28:32absolutely
- 28:33nothing
- 28:33but
- 28:34time
- 28:34and
- 28:35probably
- 28:35not
- 28:35that
- 28:35much
- 28:36time
- 28:36to
- 28:36try
- 28:37something
- 28:37like
- 28:37this.
- 28:38So
- 28:38if
- 28:39you
- 28:39want
- 28:39to
- 28:40put
- 28:40it
- 28:40out
- 28:40there
- 28:40and
- 28:40see
- 28:41who's
- 28:41willing
- 28:41to
- 28:41pay
- 28:41you
- 28:42for
- 28:42it
- 28:42and
- 28:42just
- 28:42get
- 28:43the
- 28:43data
- 28:43about
- 28:43how
- 28:43they're
- 28:44using
- 28:44it,
- 28:44like
- 28:45go
- 28:45for
- 28:45it,
- 28:45be
- 28:45my
- 28:46guest.
- 28:46But
- 28:46great
- 28:47point
- 28:47with
- 28:47subscription
- 28:47programs,
- 28:48great
- 28:48point.
- 28:48Yeah.
- 28:49But
- 28:50you
- 28:50get
- 28:50free
- 28:50shipping
- 28:51right
- 28:51now
- 28:51on
- 28:51Wayfair
- 28:52for
- 28:52anything
- 28:52you
- 28:53order
- 28:53over
- 28:53$35.
- 28:54And
- 28:55my
- 28:55guess
- 28:55is
- 28:56that
- 28:56the
- 28:56majority
- 28:56of
- 28:57people
- 28:57who
- 28:57are
- 28:57ordering
- 28:58things
- 28:58from
- 28:58Wayfair
- 28:59are
- 28:59at
- 29:00least
- 29:00spending
- 29:00$35.
- 29:01So
- 29:01that
- 29:02$30
- 29:02a
- 29:02year
- 29:03is
- 29:03really
- 29:03of
- 29:04no
- 29:04value.
- 29:05And
- 29:05I,
- 29:05you
- 29:05know,
- 29:05I
- 29:06looked
- 29:06in
- 29:06specifically,
- 29:07I
- 29:07went
- 29:07to
- 29:08Wayfair,
- 29:08I
- 29:09do
- 29:09have
- 29:09the
- 29:09tab
- 29:09open,
- 29:11but
- 29:11I
- 29:12went
- 29:12in
- 29:12there
- 29:12and
- 29:12I
- 29:12checked
- 29:13like
- 29:13price
- 29:14low
- 29:14to
- 29:14high
- 29:15even.
- 29:15They're
- 29:15like
- 29:15under
- 29:16$20
- 29:16section,
- 29:17which
- 29:17wouldn't
- 29:18qualify
- 29:18for
- 29:19the,
- 29:19you
- 29:19know,
- 29:19free
- 29:19shipping.
- 29:20And
- 29:20it's
- 29:21just
- 29:21basic
- 29:21stuff
- 29:22like
- 29:22mugs,
- 29:23shower
- 29:23organizers,
- 29:24reed
- 29:24diffuse,
- 29:25like,
- 29:25you
- 29:25know,
- 29:25that
- 29:25kind
- 29:25of
- 29:25stuff.
- 29:26And
- 29:26I
- 29:26think
- 29:26that
- 29:27if
- 29:27I'm
- 29:27shopping
- 29:28for
- 29:28that
- 29:28stuff,
- 29:29like
- 29:29I
- 29:29can
- 29:29get
- 29:29that
- 29:30faster
- 29:30and
- 29:30cheaper
- 29:31using
- 29:31Amazon,
- 29:32going
- 29:32to
- 29:32Walmart
- 29:33or
- 29:33going
- 29:33to
- 29:33Target
- 29:34to
- 29:34get
- 29:34all
- 29:34that
- 29:34stuff
- 29:35because
- 29:35it's
- 29:35really
- 29:36basic,
- 29:36nondescript
- 29:37stuff.
- 29:37But
- 29:37pretty
- 29:38much
- 29:38everything
- 29:38else
- 29:39that
- 29:39you're
- 29:39ordering
- 29:39from
- 29:40Wayfair
- 29:40is
- 29:40going
- 29:41to
- 29:41be
- 29:41above
- 29:41that
- 29:41$35
- 29:42threshold.
- 29:42And
- 29:43I
- 29:43just,
- 29:43I
- 29:44don't
- 29:44see
- 29:45the
- 29:455%
- 29:46cash
- 29:46back
- 29:46as
- 29:46like
- 29:47something
- 29:47that
- 29:47you're
- 29:47going
- 29:48to
- 29:48use
- 29:48all
- 29:48that
- 29:48often
- 29:49because
- 29:50Wayfair
- 29:50to
- 29:50me
- 29:51is
- 29:51so
- 29:51much
- 29:51more
- 29:52of
- 29:52like
- 29:52a
- 29:52one
- 29:53or
- 29:53once
- 29:53or
- 29:53twice
- 29:54a
- 29:54year
- 29:54time,
- 29:54purchase
- 29:56time.
- 29:56It's
- 29:56not
- 29:56like
- 29:57something
- 29:57consistent
- 29:57that
- 29:58I'm
- 29:58going
- 29:58to
- 29:58time
- 29:58and
- 29:58time
- 29:59again
- 29:59like
- 29:59Walmart
- 30:00or
- 30:00like
- 30:00Amazon.
- 30:01But
- 30:02you,
- 30:02you
- 30:03probably,
- 30:03I
- 30:04don't
- 30:04know,
- 30:04you
- 30:04love
- 30:04this,
- 30:05I
- 30:05think,
- 30:05right.
- 30:06This
- 30:06is
- 30:06your.
- 30:07You're
- 30:07in.
- 30:07I
- 30:08kind
- 30:08of
- 30:08do
- 30:10explain
- 30:10to
- 30:11you
- 30:11why
- 30:11I'm
- 30:11wrong.
- 30:12Yeah,
- 30:12I
- 30:12don't.
- 30:14Okay,
- 30:14all
- 30:14right.
- 30:15Why?
- 30:15I
- 30:15don't
- 30:15know.
- 30:16I
- 30:16don't
- 30:16know
- 30:16that
- 30:16you're
- 30:16wrong.
- 30:17I
- 30:17think
- 30:17it's
- 30:17just
- 30:17perspective.
- 30:18I
- 30:18think,
- 30:19I
- 30:19think
- 30:19the
- 30:19audience
- 30:20they're
- 30:20trying
- 30:20to
- 30:20hit
- 30:20is
- 30:20exactly
- 30:21the
- 30:21audience
- 30:21that
- 30:22they're
- 30:22trying
- 30:22to
- 30:22hit.
- 30:23I
- 30:23mean,
- 30:23I,
- 30:23I
- 30:24mean,
- 30:24what
- 30:24do.
- 30:24You
- 30:24mean
- 30:24by
- 30:24that?
- 30:25Well,
- 30:26so,
- 30:26okay,
- 30:26if
- 30:26I
- 30:27step
- 30:27back,
- 30:27I
- 30:27think,
- 30:28I
- 30:28think
- 30:28this
- 30:29announcement
- 30:29or
- 30:30this
- 30:30headline
- 30:30in
- 30:30particular,
- 30:31it
- 30:31shows
- 30:32just
- 30:32how
- 30:32left
- 30:33brained
- 30:33Wayfair's
- 30:34management
- 30:34is.
- 30:35Which,
- 30:36and
- 30:36this
- 30:37type
- 30:37of
- 30:37idea
- 30:37works
- 30:38in
- 30:38instances
- 30:38where
- 30:39you're
- 30:39talking
- 30:39about
- 30:39things
- 30:39related
- 30:40to
- 30:40E
- 30:40commerce.
- 30:40Like
- 30:40this
- 30:41is
- 30:41a
- 30:41great
- 30:41E
- 30:41commerce
- 30:42idea.
- 30:42So
- 30:42first
- 30:43off,
- 30:43and
- 30:44right
- 30:44Wayfair
- 30:45knows
- 30:45that
- 30:46everyone
- 30:46has
- 30:46subscription
- 30:47fatigue
- 30:47so
- 30:47there's
- 30:47no
- 30:48way
- 30:48they're
- 30:48going
- 30:48to
- 30:48get
- 30:48someone
- 30:49to
- 30:49pay
- 30:49like
- 30:49$99
- 30:50like
- 30:51people
- 30:51are
- 30:51for
- 30:51Walmart
- 30:52plus
- 30:52or
- 30:52something
- 30:52comparable
- 30:53for
- 30:53Amazon
- 30:53Prime.
- 30:54So
- 30:55they
- 30:55have
- 30:55smartly
- 30:56just
- 30:56computed
- 30:56the
- 30:57inflection
- 30:57point
- 30:58of
- 30:58where
- 30:58the
- 30:59customer
- 30:59sees
- 30:59value
- 31:00and
- 31:00hopefully
- 31:01they're
- 31:01going
- 31:01to
- 31:01get
- 31:01the
- 31:01incremental
- 31:02revenue.
- 31:02So
- 31:02there's
- 31:02some
- 31:02portion
- 31:03of
- 31:03their
- 31:03customers
- 31:03that
- 31:04are
- 31:04probably
- 31:04not
- 31:04hitting
- 31:05the
- 31:05free
- 31:05shipping
- 31:05threshold
- 31:06and
- 31:06the
- 31:07value
- 31:07is
- 31:07relatively
- 31:08equivalent
- 31:08to
- 31:08them
- 31:09signing
- 31:09up
- 31:09for
- 31:10this.
- 31:10And
- 31:10therefore
- 31:11they're
- 31:11going
- 31:11to
- 31:11sign
- 31:11up
- 31:12for
- 31:12it
- 31:12because
- 31:12it
- 31:12just
- 31:13makes
- 31:13sense
- 31:13economically.
- 31:14And
- 31:15therefore
- 31:15they're
- 31:16going
- 31:16to
- 31:16get
- 31:16more
- 31:16loyalty
- 31:17too
- 31:17in
- 31:17the
- 31:17long
- 31:17run
- 31:17because
- 31:17you
- 31:17get
- 31:18the
- 31:185%
- 31:18discount
- 31:19and
- 31:19then
- 31:19people
- 31:19generally
- 31:20are.
- 31:20The
- 31:20general
- 31:21concept
- 31:21around
- 31:21a
- 31:21loyalty
- 31:22program
- 31:22is
- 31:22you
- 31:22pay
- 31:22for
- 31:23it,
- 31:23you're
- 31:23going
- 31:23to
- 31:23shop
- 31:24there
- 31:24more
- 31:24often.
- 31:24That's
- 31:24just
- 31:25kind
- 31:25of
- 31:25tried
- 31:25and
- 31:25true.
- 31:26A
- 31:26tried
- 31:26and
- 31:26true
- 31:27axiom.
- 31:28But
- 31:28so
- 31:28you
- 31:29know,
- 31:29net
- 31:29net.
- 31:29I
- 31:29think
- 31:30it's
- 31:30a
- 31:30very
- 31:30smart,
- 31:31analytical
- 31:32left
- 31:32brain
- 31:32move
- 31:32from
- 31:33a
- 31:33retail
- 31:33company
- 31:34run
- 31:34by
- 31:34the
- 31:34most
- 31:35left
- 31:35brain
- 31:36CEO
- 31:36in
- 31:37the
- 31:37industry,
- 31:37Nerd
- 31:37Shaw.
- 31:38And
- 31:38you
- 31:39know
- 31:39I
- 31:39throw
- 31:39a
- 31:39lot
- 31:39of
- 31:39at
- 31:40them
- 31:40but
- 31:40you
- 31:40know,
- 31:40when
- 31:40it
- 31:40comes
- 31:40to
- 31:41E
- 31:41commerce
- 31:41they
- 31:41just
- 31:42get
- 31:42it
- 31:42and
- 31:42they
- 31:42understand
- 31:43how
- 31:43the
- 31:43economics
- 31:44of
- 31:44it
- 31:44work
- 31:44and
- 31:45how
- 31:45to
- 31:45drive
- 31:45incremental
- 31:46profit
- 31:46from
- 31:46thinking
- 31:47in
- 31:47this
- 31:47manner.
- 31:48Am
- 31:48I
- 31:49just
- 31:49in
- 31:49the,
- 31:50in
- 31:50like
- 31:50the
- 31:51outsider
- 31:52group?
- 31:52Like
- 31:52how
- 31:52much
- 31:52are,
- 31:53how
- 31:53often
- 31:54are
- 31:54you
- 31:54buying
- 31:55home
- 31:55decor?
- 31:55Stuff
- 31:56like
- 31:56that
- 31:56just
- 31:56seems
- 31:57so
- 31:57crazy
- 31:58to
- 31:58me.
- 31:59It's
- 31:59all
- 31:59incremental.
- 31:59Well,
- 32:00you're
- 32:00the
- 32:00one.
- 32:00Yeah,
- 32:00I
- 32:00mean
- 32:01I
- 32:01remember
- 32:01back
- 32:01when
- 32:02I
- 32:02made
- 32:02the,
- 32:02I
- 32:02made
- 32:02the
- 32:03argument
- 32:03on
- 32:03this
- 32:03show,
- 32:04if
- 32:04we
- 32:04played
- 32:04back
- 32:05the
- 32:05tape
- 32:05where
- 32:05I
- 32:05said
- 32:05like
- 32:06home
- 32:06furnishings
- 32:06is
- 32:07generally
- 32:07speaking
- 32:07about
- 32:08big
- 32:08purchases
- 32:09moments
- 32:09in
- 32:09your
- 32:10life,
- 32:10like
- 32:10having
- 32:10a
- 32:11new
- 32:11kid,
- 32:11moving
- 32:12a
- 32:12second
- 32:12home,
- 32:13retiring,
- 32:13going
- 32:13to
- 32:14college,
- 32:14it's
- 32:14generally
- 32:15about
- 32:15that.
- 32:16But
- 32:16there
- 32:16are
- 32:16the
- 32:16top
- 32:17up
- 32:17purchases.
- 32:17You
- 32:17know,
- 32:18that's
- 32:18what
- 32:18Target
- 32:18has
- 32:19made
- 32:19its
- 32:19bread,
- 32:20bread
- 32:20and
- 32:20butter
- 32:20on.
- 32:20There's
- 32:21like
- 32:21the
- 32:21throw
- 32:21pillows,
- 32:21the
- 32:22decorative
- 32:22things
- 32:22that
- 32:22you
- 32:23add.
- 32:23Those
- 32:23throw
- 32:23pillows
- 32:24are
- 32:24all
- 32:24over
- 32:25$35.
- 32:26Like
- 32:26you're
- 32:26not
- 32:26going
- 32:26to
- 32:26get
- 32:27out
- 32:27of
- 32:27Wayfair.
- 32:28Like
- 32:28that's
- 32:28what
- 32:28doesn't
- 32:29make
- 32:29sense
- 32:29to
- 32:29me.
- 32:30Like
- 32:30I
- 32:30guess
- 32:31you
- 32:31have
- 32:31consumers.
- 32:32Like
- 32:33I
- 32:33just
- 32:33would
- 32:33want
- 32:33to
- 32:33see
- 32:34the
- 32:34data
- 32:34of
- 32:34like
- 32:35how
- 32:35many
- 32:35people
- 32:35are
- 32:36paying
- 32:36for.
- 32:37Well
- 32:37the
- 32:37other
- 32:37point
- 32:37of
- 32:37this,
- 32:38if
- 32:38you're
- 32:38saving
- 32:385%
- 32:39on
- 32:39your
- 32:40purchases,
- 32:40the
- 32:4029
- 32:41gets
- 32:41to
- 32:41be
- 32:42a
- 32:42pretty,
- 32:42pretty
- 32:43economically
- 32:44advantageous
- 32:45thing
- 32:45to
- 32:45sign
- 32:46up
- 32:46for
- 32:46because
- 32:475%
- 32:47is
- 32:47$29
- 32:48is
- 32:48not
- 32:495%
- 32:49of
- 32:49all
- 32:50that
- 32:50much
- 32:50too.
- 32:50I
- 32:50think
- 32:51that's
- 32:51another
- 32:51Point
- 32:51of
- 32:51this,
- 32:52which
- 32:52I
- 32:52think
- 32:52we
- 32:53probably
- 32:53didn't
- 32:53give.
- 32:53It's
- 32:54just
- 32:54due
- 32:54here
- 32:54now
- 32:55that
- 32:55I'm
- 32:55thinking
- 32:55about
- 32:55it
- 32:56as
- 32:56well.
- 32:56It's
- 32:56more
- 32:56than
- 32:56the
- 32:5729
- 32:57year,
- 32:58I
- 32:58guess
- 32:59I
- 32:59just.
- 33:00Or
- 33:00the
- 33:00free,
- 33:00you
- 33:00know,
- 33:01getting
- 33:01past
- 33:01the
- 33:01shipping
- 33:02costs.
- 33:02It's.
- 33:03All
- 33:03right,
- 33:03let's
- 33:03close
- 33:03up.
- 33:04It's
- 33:04not
- 33:04your.
- 33:04You're
- 33:04not,
- 33:05you're
- 33:05just
- 33:05not
- 33:05into
- 33:05it.
- 33:06Yeah,
- 33:06you're
- 33:06not
- 33:06into
- 33:06it.
- 33:07But.
- 33:07But
- 33:07Wafer
- 33:08is
- 33:08happy
- 33:08to
- 33:08know
- 33:08that
- 33:09you're.
- 33:09You're
- 33:09shopping
- 33:10at
- 33:10their.
- 33:10I
- 33:10am
- 33:11shopping.
- 33:11I
- 33:11am
- 33:12check
- 33:12out
- 33:12their
- 33:12house
- 33:13with
- 33:13all
- 33:13their
- 33:13wares,
- 33:14but
- 33:14I
- 33:15am
- 33:15not
- 33:15buying
- 33:16your
- 33:17subscription
- 33:17program.
- 33:18All
- 33:18right.
- 33:19Speaking
- 33:19of,
- 33:19speaking
- 33:19of
- 33:19this.
- 33:20So,
- 33:20Ann,
- 33:20before
- 33:20we
- 33:20move
- 33:20on,
- 33:21random
- 33:21aside,
- 33:22we're
- 33:22going
- 33:22to
- 33:22talk
- 33:22about
- 33:23this
- 33:23next
- 33:23week,
- 33:23but
- 33:23Walmart+
- 33:24half
- 33:24off
- 33:24right
- 33:25now.
- 33:25Oh,
- 33:26my
- 33:26God.
- 33:26We're
- 33:27official
- 33:27Walmart+
- 33:28members.
- 33:28I'm
- 33:28going
- 33:28to
- 33:28do
- 33:28all
- 33:28my
- 33:29shopping
- 33:29from
- 33:29Walmart
- 33:30this
- 33:30holiday.
- 33:31I,
- 33:31I
- 33:31like.
- 33:32We,
- 33:32like
- 33:33watched
- 33:33Paramount
- 33:34plus
- 33:34last
- 33:34night,
- 33:35Chris.
- 33:35We
- 33:35were
- 33:35like
- 33:36in
- 33:36it
- 33:36and
- 33:36I
- 33:36was
- 33:37started.
- 33:37I
- 33:37already
- 33:37placed
- 33:38a
- 33:38grocery
- 33:38order.
- 33:39It
- 33:39was
- 33:39amazing.
- 33:39I'm
- 33:39like
- 33:40super
- 33:40into
- 33:41it.
- 33:41So,
- 33:41yes,
- 33:41Walmart
- 33:42plus,
- 33:43big
- 33:43deal,
- 33:44big.
- 33:44Time
- 33:44and
- 33:45fun
- 33:45tip
- 33:46too.
- 33:46All
- 33:46of
- 33:46those
- 33:47brands
- 33:47you're
- 33:47probably
- 33:47shopping
- 33:47on
- 33:48Wayfair
- 33:48are
- 33:48also
- 33:49available
- 33:49on
- 33:49Walmart
- 33:50most
- 33:50likely.
- 33:51So
- 33:51I
- 33:51would
- 33:51check
- 33:51them
- 33:52out
- 33:52as
- 33:52second.
- 33:53I
- 33:53know
- 33:53you
- 33:53have
- 33:53told
- 33:53me,
- 33:54you
- 33:54have
- 33:54told
- 33:54me
- 33:55to
- 33:55use
- 33:55Google
- 33:55Lens
- 33:56to
- 33:56look
- 33:56at
- 33:57the
- 33:57furniture
- 33:57that
- 33:57I'm
- 33:58interested
- 33:58in
- 33:58and
- 33:58then
- 33:59see
- 33:59where
- 33:59I
- 33:59can
- 33:59find
- 33:59it
- 34:00for
- 34:00the
- 34:00best
- 34:00price.
- 34:01Just
- 34:01a
- 34:01little
- 34:01shout
- 34:02out
- 34:02to
- 34:02Google
- 34:02Lens
- 34:03again.
- 34:04Okay,
- 34:04let's
- 34:05move
- 34:05on
- 34:05to
- 34:05headline
- 34:06number
- 34:06five.
- 34:07Marks
- 34:07and
- 34:07Spencer
- 34:08is
- 34:08adding
- 34:09self
- 34:09checkouts
- 34:10in
- 34:10the
- 34:11dressing
- 34:11rooms,
- 34:12according
- 34:12to
- 34:12Chain
- 34:12Storage,
- 34:13the
- 34:13British
- 34:13apparel
- 34:14and
- 34:14food
- 34:14giant
- 34:14is
- 34:14adding
- 34:15self
- 34:15checkouts
- 34:15to
- 34:16fitting
- 34:16rooms
- 34:16in
- 34:16its
- 34:17180
- 34:18clothing
- 34:18stores.
- 34:19The
- 34:19move
- 34:19is
- 34:19to
- 34:19prevent
- 34:20shoppers
- 34:20from
- 34:20having
- 34:21to
- 34:21get
- 34:21in
- 34:21line
- 34:21twice
- 34:22during
- 34:22the
- 34:22shopping
- 34:22experience.
- 34:23And
- 34:23the
- 34:23self
- 34:24checkouts
- 34:24are
- 34:24expected
- 34:24to
- 34:25be
- 34:25rolled
- 34:25out
- 34:25to
- 34:25about
- 34:26100
- 34:26stores
- 34:27by
- 34:27early
- 34:282028.
- 34:28The
- 34:28initial
- 34:29plan
- 34:29is
- 34:29to
- 34:29add
- 34:30one
- 34:30of
- 34:30the
- 34:30checkouts
- 34:31per
- 34:31changing
- 34:31room
- 34:32area
- 34:32with
- 34:32a
- 34:32number
- 34:33to
- 34:33increase
- 34:33depending
- 34:33on
- 34:34consumer
- 34:34demand
- 34:35to
- 34:36protect
- 34:36against
- 34:36shoplifting.
- 34:37The
- 34:37stores
- 34:37would
- 34:37have
- 34:37staff
- 34:38quote,
- 34:39hosting,
- 34:39end
- 34:40quote,
- 34:40the
- 34:40changing
- 34:40room
- 34:41areas
- 34:41to
- 34:41make
- 34:41sure
- 34:42customers
- 34:42did
- 34:42not
- 34:42leave
- 34:43without
- 34:43paying.
- 34:44Chris,
- 34:44do
- 34:44you
- 34:44think
- 34:44we're
- 34:45going
- 34:45to
- 34:45see
- 34:45other
- 34:46apparel
- 34:46retail
- 34:47retailers
- 34:48follow
- 34:48Marks
- 34:48and
- 34:49Spencer's
- 34:49lead
- 34:49in
- 34:50trying
- 34:50self
- 34:51checkout
- 34:51in
- 34:51the
- 34:51fitting
- 34:52rooms?
- 34:53Ooh,
- 34:53that's.
- 34:54That's
- 34:54also
- 34:54a
- 34:54good
- 34:55question.
- 34:55I
- 34:56think.
- 34:56Sadly,
- 34:57no.
- 34:57But
- 34:58I'd
- 34:58say
- 34:58that
- 34:58I
- 34:58think
- 34:58they
- 34:59should.
- 35:00Right.
- 35:00There's
- 35:00a
- 35:01tell
- 35:01for
- 35:01me.
- 35:01There's
- 35:02A
- 35:02tell
- 35:02for
- 35:02me
- 35:02that
- 35:03that
- 35:03Marks
- 35:03and
- 35:03Spencer's
- 35:04doesn't
- 35:04have
- 35:04this
- 35:04all
- 35:04figured
- 35:04out
- 35:05yet.
- 35:05And
- 35:05it's
- 35:05the
- 35:0520.
- 35:06What
- 35:06is
- 35:07the
- 35:072028
- 35:08date
- 35:09that
- 35:09they're
- 35:09putting
- 35:09this.
- 35:09That's
- 35:10four
- 35:10years
- 35:10away.
- 35:11So
- 35:11that's
- 35:11kind
- 35:11of
- 35:11nuts.
- 35:12And,
- 35:12and
- 35:13the
- 35:13idea
- 35:13in
- 35:13general
- 35:14an
- 35:14raises
- 35:14so
- 35:14many
- 35:15questions
- 35:15like
- 35:15how
- 35:16do
- 35:16you
- 35:16take
- 35:16off
- 35:16the
- 35:16security
- 35:17tags?
- 35:17How
- 35:18do
- 35:18you
- 35:18handle
- 35:18bagging?
- 35:19But
- 35:19if
- 35:20we
- 35:20step
- 35:20beyond
- 35:21all
- 35:21of
- 35:21those,
- 35:21like
- 35:21what
- 35:21do
- 35:22you
- 35:22have
- 35:22to
- 35:22figure
- 35:22out
- 35:23things
- 35:23and
- 35:24think
- 35:24about
- 35:24the
- 35:24possible,
- 35:25particularly
- 35:25in
- 35:25a
- 35:26world
- 35:26with
- 35:26RFID
- 35:27and
- 35:27overhead
- 35:28sensors.
- 35:29I
- 35:30wonder
- 35:30if
- 35:30this
- 35:30setup
- 35:31doesn't
- 35:31actually
- 35:31help
- 35:32to
- 35:32thwart
- 35:32theft
- 35:33more
- 35:33in
- 35:33the
- 35:33long
- 35:34run
- 35:34because
- 35:35you
- 35:35can
- 35:35better
- 35:35monitor
- 35:35the
- 35:36garments
- 35:36going
- 35:36in
- 35:37and
- 35:37out
- 35:37of
- 35:37the
- 35:37fitting
- 35:37room
- 35:38and
- 35:38you
- 35:38have
- 35:38controlled
- 35:39exit
- 35:39and
- 35:39entry
- 35:40points
- 35:40that
- 35:40can
- 35:40be
- 35:40monitored
- 35:41by
- 35:41a
- 35:41single
- 35:42sales
- 35:42associate.
- 35:43And
- 35:43then
- 35:43of
- 35:43course
- 35:43you
- 35:43don't
- 35:44have
- 35:44the
- 35:44double
- 35:44queuing
- 35:44either.
- 35:45So,
- 35:45so
- 35:45as
- 35:46an
- 35:46idea,
- 35:46I,
- 35:47I
- 35:47love
- 35:47where,
- 35:48I
- 35:48love
- 35:48that
- 35:48they're
- 35:49doing
- 35:49this
- 35:49and
- 35:50I
- 35:50think
- 35:50we're
- 35:50going
- 35:50to
- 35:50see
- 35:50more
- 35:51experimentation
- 35:51of
- 35:52how
- 35:52ultimately
- 35:53it
- 35:53should
- 35:53work
- 35:53best
- 35:54in
- 35:54a
- 35:54fashionable
- 35:55apparel.
- 35:55Fashion.
- 35:56Apparel
- 35:56setting.
- 35:57That's
- 35:57my
- 35:57take.
- 35:58Yeah,
- 35:58I
- 35:58mean
- 35:58we
- 35:59did
- 35:59the,
- 35:59the
- 36:00like
- 36:00security
- 36:01tag
- 36:01removal
- 36:01and
- 36:01begging
- 36:02at
- 36:02the
- 36:02Zara
- 36:02in
- 36:02Madrid.
- 36:03And
- 36:03I
- 36:03think
- 36:03that
- 36:03it,
- 36:04and
- 36:05especially
- 36:05if
- 36:05you
- 36:05have
- 36:05an
- 36:05associate
- 36:06right
- 36:06there,
- 36:06I
- 36:06mean
- 36:06Uniqlo
- 36:07is
- 36:07doing
- 36:07this
- 36:08too
- 36:08where
- 36:08you
- 36:08have
- 36:08to
- 36:08remove
- 36:09tags
- 36:09for
- 36:09their
- 36:10RFID
- 36:10based
- 36:11checkout.
- 36:11I
- 36:11mean
- 36:11it
- 36:12can
- 36:12be
- 36:12done.
- 36:13And
- 36:14with
- 36:14RFID
- 36:14you
- 36:14don't
- 36:15even
- 36:15really
- 36:15need
- 36:15the
- 36:15security
- 36:16tags
- 36:16anymore.
- 36:16True.
- 36:17That's
- 36:17the
- 36:17other
- 36:17point
- 36:17of
- 36:18this.
- 36:18Right?
- 36:18Yes,
- 36:19yes.
- 36:19And
- 36:19you
- 36:20know,
- 36:20in
- 36:21talking
- 36:21with
- 36:21rfid,
- 36:22we
- 36:22just,
- 36:22you
- 36:22know,
- 36:23we
- 36:23tested
- 36:23this
- 36:24out,
- 36:24you
- 36:24know,
- 36:24in
- 36:25H
- 36:25and
- 36:25M
- 36:25when
- 36:26we
- 36:26were
- 36:26in
- 36:26New
- 36:26York
- 36:27and
- 36:27being
- 36:28able
- 36:28to
- 36:28like
- 36:28order.
- 36:29That's
- 36:29something
- 36:29that
- 36:29they're
- 36:29working
- 36:30on
- 36:30too
- 36:30at
- 36:30H
- 36:30and
- 36:30M
- 36:31is
- 36:31how
- 36:31the,
- 36:31how
- 36:32they
- 36:32can
- 36:32have
- 36:32transactions
- 36:33happen
- 36:33from
- 36:34the
- 36:34fitting
- 36:34room
- 36:35and
- 36:35you
- 36:36just
- 36:36walk
- 36:36out.
- 36:36Because
- 36:37that
- 36:37is
- 36:37still
- 36:37the
- 36:38biggest
- 36:38frustration
- 36:39in
- 36:40all
- 36:40these
- 36:40apparel
- 36:40stores
- 36:41that
- 36:41have
- 36:41invested
- 36:42so
- 36:42much
- 36:42money
- 36:42in
- 36:43technology.
- 36:43You
- 36:43still
- 36:43end
- 36:44up
- 36:44sitting
- 36:44in
- 36:44a
- 36:44line
- 36:45and
- 36:45it's
- 36:45one
- 36:45of
- 36:45the
- 36:45most
- 36:46frustrating
- 36:46experiences
- 36:47alive.
- 36:48So
- 36:48I
- 36:48think
- 36:49it's
- 36:49going
- 36:49to
- 36:49be
- 36:49really
- 36:49cool
- 36:50to
- 36:50see
- 36:51to
- 36:51your
- 36:51point
- 36:51what
- 36:52RFID
- 36:52enables
- 36:53and
- 36:53how
- 36:53that
- 36:53can
- 36:54hopefully
- 36:54speed
- 36:54this
- 36:55process
- 36:55so
- 36:55that
- 36:55they're
- 36:56rolling
- 36:56this
- 36:56out
- 36:56in
- 36:56more
- 36:57stores
- 36:57more
- 36:58quickly
- 36:58than
- 36:582028.
- 36:59And
- 36:59I
- 36:59just
- 37:00give
- 37:00a
- 37:00shout
- 37:00out
- 37:01to.
- 37:01We
- 37:02just
- 37:02interviewed
- 37:02Troy
- 37:03Cywick
- 37:03from
- 37:03Gray
- 37:04Orange
- 37:04who
- 37:04talks
- 37:05about
- 37:05G
- 37:06store
- 37:06and
- 37:07how
- 37:07stores
- 37:08like
- 37:08H
- 37:08M
- 37:09have
- 37:09used
- 37:09the,
- 37:09some
- 37:10of
- 37:10the
- 37:10RFID
- 37:10overhead
- 37:12arrays
- 37:13like
- 37:13you
- 37:13were
- 37:13talking
- 37:14about,
- 37:14Chris,
- 37:14to
- 37:15help
- 37:15enable
- 37:15this
- 37:16kind
- 37:16of
- 37:16stuff
- 37:16in
- 37:16stores,
- 37:17I
- 37:17think
- 37:17we
- 37:17can
- 37:17get
- 37:17there.
- 37:18But
- 37:19that's
- 37:19a
- 37:19great
- 37:19podcast
- 37:20to
- 37:20just
- 37:20learn
- 37:20more
- 37:21about
- 37:21the
- 37:21how
- 37:21of
- 37:21it.
- 37:22And
- 37:22then
- 37:22finally
- 37:23we're
- 37:23going
- 37:23to
- 37:24be
- 37:24going
- 37:24out
- 37:24to
- 37:25Lumen
- 37:26Field
- 37:26in
- 37:26a
- 37:26few
- 37:26weeks
- 37:27to
- 37:27shoot
- 37:28the
- 37:28Just
- 37:28Walk
- 37:28out
- 37:29technology
- 37:29with
- 37:30apparel
- 37:31in
- 37:32in
- 37:32Seattle.
- 37:33And
- 37:33I'm
- 37:33really
- 37:33excited
- 37:33to
- 37:34see
- 37:34how
- 37:34that
- 37:34plays
- 37:34out
- 37:34as
- 37:35well
- 37:35because
- 37:35I
- 37:36think
- 37:36that
- 37:36hits
- 37:37on
- 37:37this,
- 37:37this
- 37:38theft
- 37:39issue
- 37:39of,
- 37:39you
- 37:40know,
- 37:40if
- 37:40there's
- 37:41a
- 37:41controlled
- 37:41entry
- 37:42and
- 37:42exit
- 37:42and
- 37:42then
- 37:42you
- 37:43can
- 37:43just
- 37:43walk
- 37:43out
- 37:43with
- 37:44that
- 37:44stuff.
- 37:44I
- 37:44think
- 37:44that's
- 37:45another
- 37:45way
- 37:46that
- 37:46we
- 37:46could
- 37:46start
- 37:47to
- 37:47see
- 37:47some
- 37:48of
- 37:48this
- 37:48apparel
- 37:49shopping
- 37:50experience
- 37:50changing
- 37:51for
- 37:51consumers
- 37:52for.
- 37:52The
- 37:52better,
- 37:53which
- 37:53is
- 37:53all
- 37:54done
- 37:54with
- 37:54RFID
- 37:54too.
- 37:55That's
- 37:55why
- 37:55this
- 37:55story
- 37:56is
- 37:56so
- 37:57important
- 37:57to
- 37:57pay
- 37:58attention
- 37:58to.
- 37:58All
- 37:58right,
- 37:59and
- 37:59let's
- 37:59close
- 37:59this
- 38:00show
- 38:00up
- 38:00and
- 38:00let's
- 38:00go
- 38:00to
- 38:00the
- 38:01lightning
- 38:01round.
- 38:02All
- 38:02right,
- 38:03Chris,
- 38:03question
- 38:04number
- 38:04one
- 38:04goes
- 38:04to
- 38:05you.
- 38:05Walmart
- 38:05is
- 38:05doing
- 38:05a
- 38:06series
- 38:06of
- 38:06parodies
- 38:07on
- 38:07popular
- 38:07TV
- 38:08series
- 38:08like
- 38:08Yellowstone
- 38:09Bridgerton,
- 38:09Real
- 38:10Housewives,
- 38:10Friday
- 38:11Night
- 38:11Lights
- 38:11and
- 38:11more
- 38:11for
- 38:12their
- 38:12Black
- 38:12Friday
- 38:13deals
- 38:13campaign.
- 38:13Which
- 38:14one
- 38:14are
- 38:14you
- 38:14most
- 38:15excited
- 38:15to
- 38:15watch
- 38:16or
- 38:17which
- 38:17series
- 38:18do
- 38:18you
- 38:18wish
- 38:18they
- 38:19would
- 38:19have
- 38:19parodied
- 38:20and
- 38:20didn't?
- 38:21Oh
- 38:22my
- 38:22God.
- 38:22The
- 38:22one
- 38:22I.
- 38:23The
- 38:23Bridgerton
- 38:23one
- 38:23looks
- 38:24classic.
- 38:24Like,
- 38:24I
- 38:24can't
- 38:25wait
- 38:25to
- 38:25see
- 38:25what
- 38:25they
- 38:25do.
- 38:26That
- 38:26one
- 38:26is
- 38:27now
- 38:27selling
- 38:27a
- 38:27tiny
- 38:28house
- 38:28online
- 38:28for
- 38:29$15,900.
- 38:30The
- 38:3019
- 38:31by
- 38:3220
- 38:32foot
- 38:33expandable
- 38:33prefab
- 38:34prefab
- 38:35house
- 38:35is
- 38:36delivered
- 38:36by
- 38:36flatbed
- 38:37truck
- 38:37and
- 38:37requires
- 38:38a
- 38:38forklift
- 38:38for
- 38:39unloading.
- 38:39According
- 38:40to
- 38:40the
- 38:40online
- 38:40listing.
- 38:41Were
- 38:41you
- 38:41to
- 38:41purchase
- 38:42said
- 38:42prefab
- 38:43house,
- 38:43what
- 38:43name
- 38:43would
- 38:43you
- 38:44give
- 38:44it?
- 38:45Alone
- 38:45time.
- 38:48Nicely
- 38:49done.
- 38:49Nicely
- 38:49done
- 38:50for
- 38:50me
- 38:50or
- 38:51somebody.
- 38:51But
- 38:52I
- 38:52would
- 38:53definitely
- 38:54take
- 38:54that
- 38:54thing
- 38:54and
- 38:54put
- 38:55it
- 38:55in
- 38:55my
- 38:55backyard
- 38:56and
- 38:57it
- 38:57would
- 38:57be
- 38:58time
- 38:58for
- 38:58myself,
- 38:59me,
- 38:59myself
- 38:59and
- 38:59I.
- 39:00No,
- 39:00I
- 39:01literally,
- 39:01I
- 39:02literally
- 39:02just
- 39:02thought
- 39:02of
- 39:02this.
- 39:03Mine
- 39:03would
- 39:03be
- 39:03absolutely
- 39:04pretty
- 39:04fabulous.
- 39:05Oh
- 39:06my
- 39:06God.
- 39:08We
- 39:08went
- 39:08in
- 39:09two
- 39:09very
- 39:09different
- 39:09directions
- 39:10with.
- 39:10Right.
- 39:11I
- 39:11literally
- 39:11just
- 39:11came
- 39:11up
- 39:11with
- 39:12that.
- 39:12I
- 39:12did
- 39:12not
- 39:12know
- 39:12that
- 39:13beforehand.
- 39:13Question
- 39:14number
- 39:14three.
- 39:15Game
- 39:15changer
- 39:15owned
- 39:16by
- 39:16Dick's
- 39:16Sporting
- 39:16Goods,
- 39:17launched
- 39:17Film
- 39:18Room,
- 39:18an
- 39:18app
- 39:18that
- 39:19helps
- 39:19tap
- 39:20AI
- 39:21to
- 39:21help
- 39:21coaches
- 39:22analyze
- 39:22game
- 39:22footage
- 39:23for
- 39:23youth
- 39:23basketball
- 39:24and
- 39:24volleyball
- 39:24games
- 39:25and
- 39:25shares
- 39:25those
- 39:26highlights
- 39:26with
- 39:26team
- 39:27members.
- 39:27Chris,
- 39:28what
- 39:28would
- 39:29Film
- 39:29Room
- 39:29call
- 39:29out
- 39:30as
- 39:30one
- 39:30of
- 39:31a
- 39:31strapping
- 39:32young
- 39:32Chris
- 39:32Walton's
- 39:33greatest
- 39:34basketball
- 39:34highlights?
- 39:35Well,
- 39:36I'm
- 39:36not
- 39:36sure
- 39:36that
- 39:36anyone
- 39:37in
- 39:37my
- 39:37history
- 39:37of
- 39:37my
- 39:3847
- 39:38year
- 39:38old
- 39:39life
- 39:39has
- 39:39ever
- 39:39called
- 39:39me
- 39:39Strapping
- 39:40Ann,
- 39:40but
- 39:41thank
- 39:41you
- 39:41for
- 39:41at
- 39:41least.
- 39:42Yes,
- 39:42thinking
- 39:43that
- 39:43that's
- 39:43what
- 39:43I
- 39:43look
- 39:44like
- 39:44in
- 39:44high
- 39:44school.
- 39:44But
- 39:45the
- 39:46answer
- 39:46for
- 39:46me
- 39:47is
- 39:47freshman
- 39:48year
- 39:48against
- 39:49North
- 39:49High
- 39:49basketball
- 39:50Came,
- 39:51got
- 39:51sent
- 39:52into
- 39:52the
- 39:52game
- 39:52just
- 39:52to
- 39:53shoot
- 39:53the
- 39:53technical
- 39:53free
- 39:54throws
- 39:54to
- 39:54ice
- 39:54the
- 39:54game.
- 39:55That
- 39:55was.
- 39:55That
- 39:55was
- 39:56my
- 39:56crowning,
- 39:57crowning
- 39:58high
- 39:58school
- 39:58basketball
- 39:59achievement.
- 40:00So
- 40:00proud
- 40:00of
- 40:00you.
- 40:00All
- 40:00right.
- 40:01It
- 40:01would
- 40:01be
- 40:01just
- 40:02everyone
- 40:02on
- 40:03the.
- 40:03Everyone
- 40:04on
- 40:04the
- 40:04team
- 40:04would
- 40:04get
- 40:04that
- 40:05footage.
- 40:05Yeah,
- 40:06right.
- 40:06And
- 40:06no
- 40:06one
- 40:07would
- 40:07watch
- 40:07it.
- 40:07Just
- 40:07like
- 40:08my
- 40:08basketball
- 40:08career.
- 40:09All
- 40:09right,
- 40:09and
- 40:09headline
- 40:10number
- 40:10or
- 40:11lightning
- 40:11round,
- 40:11Question
- 40:11number
- 40:12four.
- 40:13A
- 40:13museum
- 40:14owner
- 40:14recently
- 40:14uncovered
- 40:15a
- 40:15previously
- 40:16unknown
- 40:16waltz
- 40:17composed
- 40:17by
- 40:17Frederick
- 40:18Chopin.
- 40:19When
- 40:19was
- 40:19the
- 40:20last
- 40:20time
- 40:20you
- 40:21waltzed?
- 40:22Does
- 40:23playing
- 40:23a
- 40:23waltz
- 40:24on
- 40:24the
- 40:24piano
- 40:25count?
- 40:26Yeah,
- 40:26sure.
- 40:26Why
- 40:26not
- 40:27actually
- 40:27dance?
- 40:28Okay.
- 40:28You're
- 40:28dancing
- 40:28in
- 40:29your
- 40:29head.
- 40:29I
- 40:29was
- 40:29curious
- 40:29about
- 40:30more
- 40:30when
- 40:30you
- 40:30danced.
- 40:31Oh,
- 40:31I
- 40:31don't
- 40:32think
- 40:32I've
- 40:32ever.
- 40:32Because
- 40:32you
- 40:32gotta,
- 40:33like,
- 40:33you
- 40:33know,
- 40:34you
- 40:34gotta
- 40:34put
- 40:34your
- 40:34hand
- 40:34out
- 40:35like
- 40:35this
- 40:35for
- 40:35those
- 40:35watching
- 40:36and
- 40:36like,
- 40:36all
- 40:36that
- 40:37kind
- 40:37of
- 40:37stuff.
- 40:37Yeah,
- 40:37you
- 40:37never
- 40:38waltz.
- 40:38I
- 40:39don't
- 40:39think
- 40:39I've
- 40:39ever
- 40:39waltzed,
- 40:40but
- 40:40I
- 40:40did
- 40:40have
- 40:40to
- 40:40learn
- 40:41one
- 40:42on
- 40:42the
- 40:42piano.
- 40:43I
- 40:43think
- 40:43I
- 40:43was
- 40:43in
- 40:44fifth
- 40:44grade
- 40:44with
- 40:45my
- 40:45piano
- 40:45teacher,
- 40:46Virginia
- 40:46Schmidt,
- 40:47whose
- 40:47perfume
- 40:47I
- 40:48can
- 40:48still
- 40:48smell
- 40:49to
- 40:49this
- 40:49day.
- 40:50Virginia
- 40:50Schmidt
- 40:51sounds
- 40:51exactly
- 40:52like
- 40:52the
- 40:52name
- 40:52of
- 40:52a
- 40:52piano
- 40:53teacher.
- 40:53Like,
- 40:54you
- 40:54know,
- 40:54piano
- 40:54teacher.
- 40:55Yep.
- 40:55He
- 40:55couldn't
- 40:56even
- 40:56make
- 40:56that
- 40:56up.
- 40:57Piano
- 40:57Virginia
- 40:58Schmidt
- 40:58and
- 40:59her
- 40:59fancy
- 41:00smells.
- 41:00All
- 41:00right,
- 41:01happy
- 41:01birthday
- 41:01today
- 41:02to
- 41:02Harry
- 41:03Winkler.
- 41:03Nia
- 41:04Long.
- 41:04And.
- 41:04And
- 41:04to
- 41:04the
- 41:04man
- 41:05who
- 41:05is
- 41:05the
- 41:05real
- 41:05reason
- 41:06Mrs.
- 41:07Omnitok
- 41:07was
- 41:07a
- 41:07huge
- 41:08Glee
- 41:09fan,
- 41:09Matthew
- 41:10Morrison.
- 41:11Huge
- 41:11Glee
- 41:12fan
- 41:12Matthew
- 41:13Morrison.
- 41:13And
- 41:14remember,
- 41:14if
- 41:14you
- 41:14can
- 41:14only
- 41:14read
- 41:15or
- 41:15listen
- 41:15to
- 41:15one
- 41:15retail
- 41:16blog
- 41:16in
- 41:16the
- 41:16business,
- 41:16Make
- 41:16It
- 41:17Omnietalk,
- 41:17the
- 41:17only
- 41:18retail
- 41:18media
- 41:18outlet
- 41:19run
- 41:19by
- 41:19two
- 41:19former
- 41:20executives
- 41:20from
- 41:20a
- 41:20current
- 41:20top
- 41:2110
- 41:21US
- 41:21retailer.
- 41:22Our
- 41:22Fast
- 41:22Five
- 41:23podcast
- 41:23is
- 41:23the
- 41:23quickest,
- 41:24fastest
- 41:24rundown
- 41:24of
- 41:24all
- 41:24the
- 41:25week's
- 41:25top
- 41:25news.
- 41:25And
- 41:26our
- 41:26daily
- 41:26newsletter,
- 41:26the
- 41:27Retail
- 41:27Daily
- 41:27Minute,
- 41:28tells
- 41:28you
- 41:28all
- 41:28you
- 41:28need
- 41:28to
- 41:28know
- 41:29each
- 41:29day
- 41:29to
- 41:29stay
- 41:29on
- 41:29top
- 41:30of
- 41:30your
- 41:30game
- 41:30as
- 41:30a
- 41:31retail
- 41:31executive,
- 41:32and
- 41:32also
- 41:32regularly
- 41:32features
- 41:33special
- 41:33content
- 41:34that
- 41:34is
- 41:34exclusive
- 41:34to
- 41:34us
- 41:35and
- 41:35that
- 41:35Ann
- 41:35and
- 41:35I
- 41:35take
- 41:35a
- 41:36heck
- 41:36of
- 41:36a
- 41:36lot
- 41:36of
- 41:36pride
- 41:36in
- 41:37doing
- 41:37just
- 41:37for
- 41:37you.
- 41:38Thanks
- 41:38as
- 41:38always,
- 41:38for
- 41:38listening
- 41:39in.
- 41:39Please
- 41:39remember
- 41:39to
- 41:40like
- 41:40and
- 41:40leave
- 41:40us
- 41:40a
- 41:40review
- 41:41wherever
- 41:41you
- 41:41happen
- 41:41to
- 41:41listen
- 41:42to
- 41:42your
- 41:42podcast
- 41:43or
- 41:43on
- 41:43YouTube.
- 41:43You
- 41:44can
- 41:44follow
- 41:44us
- 41:45today
- 41:45by
- 41:45simply
- 41:46going
- 41:46to
- 41:46YouTube.com
- 41:47omnitalkretail
- 41:48where,
- 41:49believe
- 41:49it
- 41:49or
- 41:49not,
- 41:50more
- 41:50and
- 41:50more
- 41:50people
- 41:51are
- 41:51watching
- 41:51and
- 41:52finding
- 41:52our
- 41:52content
- 41:53every
- 41:53single
- 41:53week.
- 41:54So
- 41:54until
- 41:54next
- 41:54week,
- 41:55on
- 41:55behalf
- 41:55of
- 41:55all
- 41:55of
- 41:55us
- 41:56at
- 41:56Omnitalk
- 41:56Retail,
- 41:57as
- 41:57always,
- 41:57be
- 41:58careful
- 41:58out
- 41:58there.