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Accountants' Success Secrets with Paula Tomlinson of On the Spot Accountants
Paula Tomlinson started her journey with a simple, honest question: what do small businesses really want from their accountants?
Sitting down with a blank sheet of paper, she listened closely and found clear answers. Small business owners needed a chartered accountant who genuinely understood them, their ambitions, and the quirks of their business—someone consistent they could trust. They valued straightforward, fixed fees and didn’t mind where their accountant was based, even before remote work became the norm. More than anything, they wanted a trusted adviser, not just a number cruncher…
The skinny
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