Latest / Omni Talk Retail / Walmart's Big Shake-Up, The Lunch Rush & What We Think About Amazon's Layoffs | Fast Five
Transcript
- 0:01This
- 0:01episode
- 0:01of
- 0:01The
- 0:01OmniTalk
- 0:02Retail
- 0:02Fast
- 0:035
- 0:03is
- 0:03brought
- 0:03to
- 0:03you
- 0:04by
- 0:04the
- 0:04A
- 0:04and
- 0:04M
- 0:04Consumer
- 0:05and
- 0:05Retail
- 0:05Group.
- 0:05The
- 0:06AM
- 0:06Consumer
- 0:06and
- 0:06Retail
- 0:07Group
- 0:07is
- 0:07a
- 0:07management
- 0:08consulting
- 0:08firm
- 0:08that
- 0:08tackles
- 0:09the
- 0:09most
- 0:09complex
- 0:10challenges
- 0:10and
- 0:11advances
- 0:11its
- 0:11clients,
- 0:12people
- 0:12and
- 0:12communities
- 0:13toward
- 0:13their
- 0:14maximum
- 0:14potential.
- 0:15CRG
- 0:16brings
- 0:16the
- 0:16experience,
- 0:16tools
- 0:17and
- 0:17operator
- 0:18like
- 0:18pragmatism
- 0:19to
- 0:19help
- 0:19retailers
- 0:19and
- 0:20consumer
- 0:20products
- 0:20companies
- 0:21be
- 0:21on
- 0:21the
- 0:22right
- 0:22side
- 0:22of
- 0:22disruption
- 0:24and
- 0:24Miracle,
- 0:25the
- 0:25catalyst
- 0:25of
- 0:26Commerce.
- 0:26Over
- 0:27450
- 0:27retailers
- 0:28are
- 0:28opening
- 0:28new
- 0:29revenue
- 0:29streams
- 0:29with
- 0:30marketplaces,
- 0:30dropship
- 0:31and
- 0:31retail
- 0:31media
- 0:32media
- 0:32and
- 0:32succeeding
- 0:33with
- 0:33Miracle,
- 0:34you
- 0:34can
- 0:34unlock
- 0:34more
- 0:34products,
- 0:35more
- 0:35partners
- 0:35and
- 0:36more
- 0:36profits
- 0:36without
- 0:37the
- 0:37heavy
- 0:37lifting.
- 0:38So
- 0:38what's
- 0:38holding
- 0:38you
- 0:39back?
- 0:39Visit
- 0:39mirakl.com
- 0:40to
- 0:40learn
- 0:41more.
- 0:41That's
- 0:41M
- 0:41I
- 0:42R
- 0:42A
- 0:42K
- 0:43L.com
- 0:44and
- 0:45Corso.
- 0:45Your
- 0:46stores
- 0:46are
- 0:46full
- 0:46of
- 0:47data,
- 0:47but
- 0:47are
- 0:48your
- 0:48teams
- 0:48acting
- 0:48on
- 0:48it?
- 0:49Corso
- 0:50turns
- 0:50retail
- 0:50data
- 0:51into
- 0:51personalized
- 0:52daily
- 0:52to
- 0:52dos
- 0:52that
- 0:52drive
- 0:53sales,
- 0:53reduce
- 0:54waste
- 0:54and
- 0:54improve
- 0:55execution.
- 0:56No
- 0:56fluff,
- 0:57just
- 0:57action.
- 0:57Help
- 0:58your
- 0:58managers
- 0:58focus
- 0:59on
- 0:59what
- 0:59matters
- 0:59most.
- 1:00Visit
- 1:00corso.com
- 1:01to
- 1:02see
- 1:02Intelligent
- 1:02management
- 1:03in
- 1:03most
- 1:03Ocean
- 1:04and
- 1:04Infios.
- 1:05At
- 1:05Infios,
- 1:06they
- 1:06unite
- 1:06warehousing,
- 1:07transportation
- 1:08and
- 1:08order
- 1:08management
- 1:08into
- 1:09a
- 1:09seamless,
- 1:09adaptable
- 1:10network.
- 1:11Infios
- 1:11helps
- 1:11you
- 1:12stay
- 1:12ahead
- 1:12from
- 1:13promise
- 1:13to
- 1:13delivery
- 1:14and
- 1:14every
- 1:14step
- 1:14in
- 1:15between.
- 1:15To
- 1:16learn
- 1:16more,
- 1:16visit
- 1:17infios.com
- 1:18and
- 1:19Ocampo
- 1:19Capital.
- 1:20Ocampo
- 1:20Capital
- 1:21is
- 1:21a
- 1:21venture
- 1:21capital
- 1:22firm
- 1:22founded
- 1:22by
- 1:23retail
- 1:23executives
- 1:24with
- 1:24the
- 1:24aim
- 1:24of
- 1:24helping
- 1:25early
- 1:25stage
- 1:25consumer
- 1:26businesses
- 1:26succeed
- 1:27through
- 1:27investment
- 1:28and
- 1:28operational
- 1:29support.
- 1:29Learn
- 1:30more@okampocapital.com
- 1:33and
- 1:33finally,
- 1:33the
- 1:34lock.
- 1:34The
- 1:34lock
- 1:34is
- 1:34a
- 1:35proven
- 1:35E
- 1:35gro
- 1:36technology
- 1:36built
- 1:36by
- 1:36grocers
- 1:37for
- 1:38grocers.
- 1:38Exactly
- 1:39the
- 1:39type
- 1:39of
- 1:39technology
- 1:40we
- 1:40like
- 1:40here
- 1:40at
- 1:40Omnitalk.
- 1:41They
- 1:41unite
- 1:42proprietary
- 1:42software
- 1:43with
- 1:43right
- 1:43size
- 1:44automation
- 1:44to
- 1:44make
- 1:45same
- 1:45day
- 1:45delivery
- 1:46profitable.
- 1:46To
- 1:47learn
- 1:47more,
- 1:47visit
- 1:47veloc.com
- 1:48that's
- 1:49V
- 1:49E
- 1:49L
- 1:50O
- 1:50Q.com
- 1:52you
- 1:53are
- 1:53listening
- 1:53to
- 1:53Omnitalk's
- 1:54Retail
- 1:55Fast
- 1:55Five,
- 1:55ranked
- 1:56in
- 1:56the
- 1:56top
- 1:5610%
- 1:56of
- 1:57all
- 1:57podcasts
- 1:58globally
- 1:58and
- 1:58currently
- 1:59the
- 1:59only
- 1:59retail
- 2:00podcast
- 2:00ranked
- 2:00in
- 2:00the
- 2:01top
- 2:01100
- 2:01of
- 2:01all
- 2:02business
- 2:02podcasts
- 2:02on
- 2:03Apple
- 2:03Podcasts.
- 2:04The
- 2:04Retail
- 2:04Fast
- 2:04Five
- 2:05is
- 2:05the
- 2:05podcast
- 2:05that
- 2:05we
- 2:05hope
- 2:06makes
- 2:06you
- 2:06feel
- 2:06a
- 2:06little
- 2:07smarter
- 2:08but
- 2:08most
- 2:08importantly
- 2:08a
- 2:09little
- 2:09happier
- 2:09each
- 2:09week
- 2:10too.
- 2:10It
- 2:10is
- 2:11January
- 2:1128,
- 2:122026.
- 2:13I
- 2:13am
- 2:13Chris
- 2:13Walden.
- 2:14Anne
- 2:14is
- 2:14on
- 2:14vacation
- 2:15and
- 2:16joining
- 2:16me
- 2:16this
- 2:16week
- 2:17in
- 2:17her
- 2:17first
- 2:18monthly
- 2:18appearance
- 2:19as
- 2:19our
- 2:19resident
- 2:20talent
- 2:20expert
- 2:21is
- 2:21Jen
- 2:22Hahn.
- 2:22And
- 2:22Jen
- 2:22is
- 2:23here
- 2:23to
- 2:23help
- 2:24bring
- 2:24you
- 2:24all
- 2:25the
- 2:25top
- 2:25retail
- 2:26headlines
- 2:26making
- 2:27waves
- 2:27in
- 2:28the
- 2:28world
- 2:28of
- 2:28omnichannel
- 2:29retail.
- 2:29What
- 2:30can
- 2:30I
- 2:30say
- 2:30about
- 2:30Jen?
- 2:31Well,
- 2:31for
- 2:31starters,
- 2:32Jen
- 2:32Han
- 2:33is
- 2:33the
- 2:33Forbes
- 2:34Featured
- 2:34Founder
- 2:35And
- 2:35CEO
- 2:36of
- 2:36J
- 2:36Recruiting
- 2:37Services,
- 2:37a
- 2:38national
- 2:38recruiting
- 2:39fir
- 2:39partnering
- 2:40with
- 2:40leading
- 2:40retail,
- 2:41manufacturing,
- 2:41and
- 2:42distribution
- 2:42companies
- 2:43across
- 2:43the
- 2:43U.S.
- 2:44jen
- 2:44has
- 2:45also
- 2:45been
- 2:45named
- 2:45a
- 2:46top
- 2:46woman
- 2:46in
- 2:46grocery
- 2:47by
- 2:47Progressive
- 2:48Grocer
- 2:48and
- 2:49featured
- 2:49in
- 2:50top
- 2:50media
- 2:50outlets
- 2:51like
- 2:51Forbes
- 2:51and
- 2:52Yahoo
- 2:52Finance.
- 2:53She
- 2:53hosts
- 2:53an
- 2:53industry
- 2:54podcast
- 2:54called
- 2:54Candid
- 2:55with
- 2:55candidates.
- 2:56Ooh,
- 2:56sounds
- 2:57spicy.
- 2:58That
- 2:58focuses
- 2:58on
- 2:59sharing
- 2:59the
- 2:59career
- 2:59journey
- 3:00of
- 3:00top
- 3:00industry
- 3:01execs.
- 3:02And
- 3:02she
- 3:02also
- 3:03spells
- 3:03her
- 3:03name
- 3:04with
- 3:04two
- 3:04ads.
- 3:05Jen,
- 3:06welcome
- 3:06to
- 3:06Omnitok.
- 3:07I'm
- 3:07so
- 3:07excited
- 3:08to
- 3:08get
- 3:08this
- 3:08going
- 3:08with
- 3:08you.
- 3:09Awesome.
- 3:09Thank
- 3:09you
- 3:10for
- 3:10that
- 3:10intro.
- 3:10I
- 3:11really
- 3:11like
- 3:11the
- 3:11two
- 3:11ends
- 3:12part
- 3:12that
- 3:13you
- 3:13added.
- 3:13I
- 3:13feel
- 3:13like
- 3:14that's
- 3:14necessary,
- 3:14right?
- 3:15Because
- 3:15there's.
- 3:15There's
- 3:16one
- 3:16engines
- 3:16and
- 3:17then
- 3:17there's
- 3:17two
- 3:17N
- 3:18gens.
- 3:19I
- 3:19don't
- 3:19know
- 3:19about
- 3:19you,
- 3:19Jen,
- 3:19but
- 3:20I'm
- 3:20always
- 3:20curious.
- 3:20I
- 3:20always
- 3:21love
- 3:21hearing
- 3:21the
- 3:21origin
- 3:21of
- 3:22how
- 3:22people
- 3:22decide
- 3:23on
- 3:23their
- 3:23names.
- 3:23So,
- 3:23like,
- 3:24what
- 3:24is
- 3:24the
- 3:24story?
- 3:25Were
- 3:25you,
- 3:25like,
- 3:25sitting
- 3:25in
- 3:25elementary
- 3:26school
- 3:26and
- 3:26you're,
- 3:26like,
- 3:27doodling?
- 3:27You're
- 3:27like,
- 3:27you
- 3:28know
- 3:28what?
- 3:28I
- 3:28think
- 3:28it'd
- 3:28be
- 3:28cool
- 3:28to
- 3:28have
- 3:29two
- 3:29Ns
- 3:29in
- 3:29Jed.
- 3:30Like,
- 3:30what's
- 3:30the
- 3:31story
- 3:31there?
- 3:32Yeah,
- 3:32good
- 3:32question.
- 3:34I
- 3:34really
- 3:34don't
- 3:35remember
- 3:35when
- 3:35the
- 3:35second
- 3:35N
- 3:36came
- 3:36about.
- 3:36I
- 3:37do
- 3:37remember
- 3:37being
- 3:37in
- 3:37elementary
- 3:38school.
- 3:38My
- 3:38maiden
- 3:39name
- 3:39is
- 3:39Johnson,
- 3:40so
- 3:40I
- 3:40was
- 3:40Jennifer
- 3:41Johnson.
- 3:41So
- 3:42There
- 3:42were
- 3:42like
- 3:4237
- 3:43of
- 3:43me
- 3:43in
- 3:43any
- 3:43room
- 3:44that
- 3:44I
- 3:44was
- 3:44in.
- 3:45Very
- 3:45common
- 3:45name.
- 3:46So
- 3:46there
- 3:46were
- 3:46gens,
- 3:47there
- 3:47were
- 3:47Jennies,
- 3:48and
- 3:48I
- 3:48knew
- 3:48I
- 3:48wasn't
- 3:49a
- 3:49Jenny,
- 3:49so
- 3:50I
- 3:50became
- 3:50a
- 3:50Jen.
- 3:50I
- 3:51think
- 3:51the
- 3:51second
- 3:52end
- 3:52came
- 3:52about
- 3:52in
- 3:53high
- 3:53school
- 3:53because
- 3:53I
- 3:53was
- 3:53trying
- 3:54to
- 3:54be
- 3:54cool,
- 3:55had
- 3:55some
- 3:55swagger,
- 3:56you
- 3:56know,
- 3:58it
- 3:58stuck
- 3:58around.
- 3:59Wow.
- 4:00So
- 4:00it
- 4:00started
- 4:00in
- 4:01high
- 4:01school,
- 4:01potentially.
- 4:02You're
- 4:02not
- 4:02exactly
- 4:02sure
- 4:03of
- 4:03when
- 4:03the
- 4:03origin
- 4:04happened?
- 4:04I
- 4:05think
- 4:05so,
- 4:05because
- 4:06my
- 4:06family,
- 4:06like,
- 4:06my
- 4:06direct
- 4:07family,
- 4:07like
- 4:07my
- 4:07parents,
- 4:08my
- 4:08grandparents
- 4:09and
- 4:09stuff,
- 4:09they
- 4:09still
- 4:10use
- 4:10one
- 4:10N.
- 4:11Like,
- 4:11on
- 4:11my
- 4:11cards,
- 4:11there's
- 4:12one
- 4:12N.
- 4:12I'm
- 4:12like,
- 4:12I
- 4:12don't
- 4:13know
- 4:13this
- 4:13girl,
- 4:13but
- 4:14I'll
- 4:14take
- 4:14her
- 4:14birthday
- 4:15card.
- 4:15Okay.
- 4:16Wow.
- 4:16All
- 4:16right.
- 4:17I
- 4:17love
- 4:17how
- 4:17you
- 4:17were
- 4:18like,
- 4:18I'm
- 4:18not
- 4:18a
- 4:18Jenny
- 4:19either.
- 4:19Like,
- 4:19I'm
- 4:19not
- 4:19a
- 4:19Christopher.
- 4:20No
- 4:21one
- 4:22wants
- 4:22to
- 4:22call
- 4:22me
- 4:22Christopher.
- 4:23It's
- 4:23not
- 4:23good
- 4:23for
- 4:23anyone
- 4:24to
- 4:24call
- 4:24me
- 4:24that,
- 4:24particularly
- 4:25the
- 4:25people
- 4:25calling
- 4:26me
- 4:26that.
- 4:26It
- 4:26just
- 4:26sounds
- 4:26weird.
- 4:27But
- 4:27now
- 4:27it's
- 4:28fun.
- 4:28Honestly,
- 4:28Chris,
- 4:29because
- 4:30people's
- 4:30attention
- 4:30to
- 4:31detail
- 4:31and
- 4:31how
- 4:32they
- 4:32address
- 4:32you
- 4:32in
- 4:32an
- 4:32email
- 4:33or
- 4:33any
- 4:33situation,
- 4:34right?
- 4:34Like,
- 4:34if
- 4:35there's
- 4:35not
- 4:35that
- 4:35second
- 4:35and
- 4:36I'm
- 4:36like,
- 4:36I
- 4:36don't
- 4:36know.
- 4:37We're
- 4:37going
- 4:37to
- 4:37have
- 4:37to
- 4:37look
- 4:37further
- 4:38into
- 4:38your
- 4:38attention
- 4:38to
- 4:39detail
- 4:39here.
- 4:40I
- 4:40made
- 4:40that
- 4:41mistake
- 4:41for
- 4:41the
- 4:41audience.
- 4:41I
- 4:42made
- 4:42that
- 4:42mistake
- 4:42when
- 4:42we
- 4:43were
- 4:43starting
- 4:43to
- 4:43talk
- 4:43about
- 4:43this
- 4:44and
- 4:44I
- 4:44quickly
- 4:44covered
- 4:45it.
- 4:45I
- 4:45was
- 4:45like,
- 4:45oh
- 4:45my
- 4:45God,
- 4:45I
- 4:46forgot
- 4:46the
- 4:462nd
- 4:46ed.
- 4:46So.
- 4:47So
- 4:47anyway,
- 4:47yeah,
- 4:48that's,
- 4:48that's
- 4:48so
- 4:48funny.
- 4:49I'm
- 4:49glad
- 4:49you
- 4:49reminded
- 4:50me
- 4:50of
- 4:50that.
- 4:51Well,
- 4:51it's
- 4:51great
- 4:51to
- 4:52have
- 4:52you.
- 4:52I
- 4:52can
- 4:52tell
- 4:52already
- 4:53that
- 4:53you're
- 4:53going
- 4:53to
- 4:53fit
- 4:53right
- 4:54in
- 4:54with
- 4:54our
- 4:54vibe
- 4:55and
- 4:55how
- 4:55we
- 4:55do
- 4:56the
- 4:56show
- 4:56every
- 4:56week,
- 4:57which
- 4:57is
- 4:57why
- 4:57I've
- 4:57been
- 4:57so
- 4:58interested
- 4:58in
- 4:58bringing
- 4:59you
- 4:59on.
- 4:59And
- 5:00particularly
- 5:00I'm
- 5:01excited
- 5:01because
- 5:01I
- 5:01think
- 5:01you're
- 5:02going
- 5:02to
- 5:02bring
- 5:02an
- 5:02HR
- 5:03lens
- 5:03to
- 5:03the
- 5:03conversation
- 5:04that
- 5:04we
- 5:04have
- 5:04each
- 5:05and
- 5:05every
- 5:05week.
- 5:05And
- 5:05given
- 5:06all
- 5:06the
- 5:06changes
- 5:06that
- 5:06are
- 5:06happening
- 5:07with
- 5:07AI
- 5:08and
- 5:08we
- 5:08even
- 5:08saw
- 5:09it
- 5:09this
- 5:09week
- 5:09in
- 5:09the
- 5:09headlines,
- 5:10that's
- 5:10going
- 5:11to
- 5:11become
- 5:11a
- 5:11more
- 5:11important
- 5:12topic
- 5:12as
- 5:12we
- 5:12go
- 5:13here
- 5:13and
- 5:13particularly
- 5:13for
- 5:13the
- 5:13executive
- 5:14is
- 5:14in
- 5:14our
- 5:15audience.
- 5:15So.
- 5:16Well,
- 5:16the
- 5:16other
- 5:16reason
- 5:17I'm
- 5:17excited
- 5:17is
- 5:18because
- 5:19we
- 5:19are
- 5:19going
- 5:19to
- 5:20ask
- 5:20you
- 5:20to
- 5:20help
- 5:21us
- 5:21hand
- 5:21out
- 5:21our
- 5:22Omnistar
- 5:23each
- 5:23month,
- 5:24which
- 5:24I
- 5:24love
- 5:24because
- 5:25like
- 5:25I
- 5:25said
- 5:25again,
- 5:25you're
- 5:26closer
- 5:26to
- 5:26the
- 5:26ground
- 5:27also
- 5:27in
- 5:27terms
- 5:28of
- 5:28knowing
- 5:28which
- 5:29retail
- 5:29executives
- 5:30are
- 5:30really
- 5:30making
- 5:31the
- 5:31grade
- 5:31at
- 5:31their
- 5:31organizations.
- 5:32Like
- 5:32we
- 5:33meet
- 5:33people
- 5:33at
- 5:33conferences
- 5:34and
- 5:34things,
- 5:34but
- 5:34you're
- 5:34actually
- 5:35talking
- 5:35to
- 5:35the
- 5:36organizations
- 5:36about
- 5:37who's
- 5:37doing
- 5:37their
- 5:37job
- 5:38well
- 5:38in
- 5:38terms
- 5:39of
- 5:39who
- 5:39you're
- 5:39sourcing
- 5:39and
- 5:39hiring
- 5:40for
- 5:40them.
- 5:40So,
- 5:41so,
- 5:41so
- 5:41with
- 5:42that
- 5:42said,
- 5:42for
- 5:42those
- 5:43news
- 5:43new
- 5:43to
- 5:44the
- 5:44podcast,
- 5:45the
- 5:45Omnistar
- 5:46Award,
- 5:46for
- 5:46those
- 5:46that
- 5:46maybe
- 5:47have
- 5:47tuning
- 5:47in
- 5:47for
- 5:47the
- 5:47first
- 5:48time
- 5:48to
- 5:48hear
- 5:48Jen,
- 5:49is
- 5:49the
- 5:49award
- 5:50that
- 5:50we
- 5:50give
- 5:50out
- 5:50each
- 5:51month
- 5:51in
- 5:51partnership
- 5:51with
- 5:52Corso
- 5:52to
- 5:53recognize
- 5:53the
- 5:53top
- 5:53omnichannel
- 5:54operators
- 5:54out
- 5:55there.
- 5:55Not
- 5:55the
- 5:56pundits,
- 5:56not
- 5:57the
- 5:57so
- 5:57called
- 5:57experts,
- 5:58but
- 5:58the
- 5:58real
- 5:59life
- 5:59retail
- 6:00operators
- 6:00making
- 6:01a
- 6:01difference
- 6:01in
- 6:02their
- 6:02organizations.
- 6:03And
- 6:03for
- 6:03those
- 6:03unfamiliar,
- 6:04Corso's
- 6:04AI
- 6:05copilot
- 6:06coaches
- 6:06retail
- 6:07leaders
- 6:07to
- 6:07optimize
- 6:08store
- 6:08performance
- 6:08at
- 6:09every
- 6:09level,
- 6:09transform
- 6:10retail
- 6:10operations
- 6:11from
- 6:11data
- 6:11overload
- 6:12into
- 6:13data
- 6:13powered.
- 6:14So
- 6:14Jen,
- 6:15without
- 6:15further
- 6:15ado,
- 6:16who
- 6:17is
- 6:17this
- 6:17month's
- 6:18Omnitok
- 6:19Omnistar?
- 6:20All
- 6:20right,
- 6:20can
- 6:21I
- 6:21get
- 6:21a
- 6:21drum
- 6:21roll
- 6:21please?
- 6:24The
- 6:25Omnistar
- 6:25for
- 6:25January
- 6:26goes
- 6:27to
- 6:27Tricia
- 6:27Snyder.
- 6:28So
- 6:28Tricia
- 6:28is
- 6:29a
- 6:29divisional
- 6:29VP
- 6:30of
- 6:30Dollar
- 6:30General's
- 6:31Northeast
- 6:31and
- 6:31New
- 6:32England
- 6:32division.
- 6:33She's
- 6:33a
- 6:33fan
- 6:33of
- 6:33the
- 6:34show.
- 6:34She's
- 6:34someone
- 6:35that
- 6:35I
- 6:35have
- 6:35personally
- 6:36had
- 6:36the
- 6:36pleasure
- 6:36of
- 6:36working
- 6:36with
- 6:37in
- 6:37multiple
- 6:37capacities
- 6:38in
- 6:39her
- 6:39long
- 6:39tenure
- 6:39inside
- 6:40of
- 6:40retail,
- 6:40different
- 6:41organizations.
- 6:42She
- 6:43loves
- 6:43the
- 6:44ops
- 6:44side
- 6:44of
- 6:44the
- 6:44business.
- 6:45She
- 6:45is
- 6:45a
- 6:45die
- 6:46hard
- 6:46ops
- 6:47girl.
- 6:48She's
- 6:48a
- 6:48force
- 6:49to
- 6:49be
- 6:49reckoned
- 6:49with
- 6:50when
- 6:50it
- 6:50comes
- 6:50to
- 6:50staying
- 6:51committed
- 6:51to
- 6:52those
- 6:52frontline
- 6:52teams
- 6:53and
- 6:53exceptional
- 6:54at
- 6:54turning
- 6:55that
- 6:55complex
- 6:56executive
- 6:57strategy
- 6:57that
- 6:58you
- 6:58need
- 6:58at
- 6:58the
- 6:58VP
- 6:59level.
- 7:00But
- 7:00turning
- 7:01it
- 7:01into
- 7:01day
- 7:01to
- 7:02day
- 7:02actionable
- 7:03steps
- 7:04for
- 7:04the
- 7:04stores.
- 7:04I've
- 7:05seen
- 7:05her
- 7:05in
- 7:05action.
- 7:05I've
- 7:06worked
- 7:06with
- 7:06her
- 7:06teams.
- 7:07They
- 7:07all
- 7:07speak
- 7:07really
- 7:07highly
- 7:08of
- 7:08her.
- 7:08You
- 7:09know,
- 7:09you
- 7:09meet
- 7:09those
- 7:09people
- 7:09and
- 7:10they're
- 7:10ops
- 7:10people.
- 7:11She's
- 7:12actually
- 7:12stepped
- 7:12out
- 7:12of
- 7:12ops
- 7:13and
- 7:13into
- 7:13larger
- 7:14scale
- 7:15roles
- 7:15in
- 7:15the
- 7:15past
- 7:15and
- 7:16had
- 7:16larger
- 7:16scopes
- 7:17and
- 7:17it's
- 7:17just
- 7:17like
- 7:17she
- 7:18has
- 7:18that
- 7:18option
- 7:19heart.
- 7:19So
- 7:19she's
- 7:19thriving
- 7:20in
- 7:20at
- 7:20Dollar
- 7:21General.
- 7:21That's
- 7:22great.
- 7:22And
- 7:22I
- 7:22could
- 7:22tell
- 7:22she's
- 7:23definitely
- 7:23like
- 7:23in
- 7:23our,
- 7:24in
- 7:24our
- 7:24Omni
- 7:24Talk
- 7:24vibe
- 7:25too
- 7:25because
- 7:25I
- 7:25reached
- 7:26out
- 7:26to
- 7:26her
- 7:26last
- 7:26week
- 7:27and
- 7:27she
- 7:27was
- 7:27like,
- 7:27oh,
- 7:27I
- 7:28love
- 7:28you
- 7:28guys.
- 7:28It's
- 7:28so
- 7:28great
- 7:29to
- 7:29hear
- 7:29from
- 7:29you
- 7:30talking
- 7:30to
- 7:30Janet.
- 7:30So
- 7:31this
- 7:31is
- 7:31going
- 7:31to
- 7:31be
- 7:31a
- 7:31huge
- 7:31surprise
- 7:32for
- 7:32her
- 7:32too,
- 7:32hopefully
- 7:33when
- 7:33it
- 7:33arrives
- 7:34in
- 7:34her
- 7:34social
- 7:34media
- 7:35feed
- 7:35here
- 7:35in
- 7:36the
- 7:36next
- 7:3624
- 7:37hours
- 7:37as
- 7:37well.
- 7:37So
- 7:37I'm
- 7:38excited
- 7:38for
- 7:38it.
- 7:38So
- 7:39congratulations
- 7:39to
- 7:40Trisha
- 7:40from
- 7:40all
- 7:40of
- 7:41us
- 7:41at
- 7:41omnitalk.
- 7:42All
- 7:42right,
- 7:42Jen,
- 7:43are
- 7:43you
- 7:43ready?
- 7:44Are
- 7:44you
- 7:44ready
- 7:44to
- 7:44get
- 7:45into
- 7:45your
- 7:45First
- 7:46OmniTalk
- 7:47Retail
- 7:47Fast
- 7:475?
- 7:48I
- 7:48am
- 7:49ready.
- 7:49All
- 7:49right.
- 7:49Well,
- 7:50this
- 7:50week
- 7:50we've
- 7:51got
- 7:51news
- 7:51on
- 7:51Dollar
- 7:52General.
- 7:52Oh,
- 7:53interesting.
- 7:53Dollar
- 7:53General
- 7:54coincidentally
- 7:55taking
- 7:55on
- 7:55Amazon
- 7:56with
- 7:56rural
- 7:56same
- 7:57day
- 7:57delivery.
- 7:58Amazon
- 7:58planning
- 7:59thousands
- 8:00of
- 8:00more
- 8:00job
- 8:00cuts
- 8:00within
- 8:01the
- 8:01next
- 8:01week
- 8:01and
- 8:02they
- 8:02actually
- 8:02just
- 8:02announced
- 8:02that
- 8:03number
- 8:03this
- 8:03morning.
- 8:04Traditional
- 8:04grocers
- 8:05winning
- 8:05the
- 8:05lunch
- 8:06rush
- 8:06battle
- 8:06against
- 8:06quick
- 8:07service
- 8:07restaurants.
- 8:08And
- 8:08American
- 8:08Eagle
- 8:09shuttering
- 8:09its
- 8:10quiet
- 8:10logistics
- 8:11business
- 8:11after
- 8:11a
- 8:11$360
- 8:12million
- 8:13bet
- 8:14gone
- 8:14wrong.
- 8:15But
- 8:15we
- 8:15begin
- 8:16today
- 8:16with
- 8:16some
- 8:17major
- 8:17executive
- 8:18shuffling
- 8:18at
- 8:19the
- 8:19world's
- 8:19largest
- 8:20retailer.
- 8:20Headline
- 8:21number
- 8:21one,
- 8:22Walmart
- 8:22announces
- 8:23sweeping
- 8:23leadership
- 8:24changes
- 8:24as
- 8:24incoming
- 8:25President
- 8:25and
- 8:25CEO
- 8:26John
- 8:26Furner
- 8:27reorganizes
- 8:28the
- 8:28company
- 8:28to
- 8:28focus
- 8:29on
- 8:29AI
- 8:29driven
- 8:30retail
- 8:30transformation.
- 8:31According
- 8:32to
- 8:32a
- 8:32Walmart
- 8:32press
- 8:33release,
- 8:33the
- 8:33board
- 8:33of
- 8:33directors
- 8:34has
- 8:34elected
- 8:34new
- 8:35leaders
- 8:35to
- 8:35Walmart
- 8:36Inc.
- 8:36S
- 8:36Executive
- 8:36council
- 8:37with
- 8:37all
- 8:38changes
- 8:38effective
- 8:39February
- 8:391,
- 8:402026.
- 8:41Seth
- 8:41Diller
- 8:41is
- 8:42elevated
- 8:42to
- 8:42Executive
- 8:43Vice
- 8:43President
- 8:43and
- 8:44Chief
- 8:44Growth
- 8:45Officer
- 8:45for
- 8:45Walmart
- 8:46Inc.
- 8:46Overseeing
- 8:46global
- 8:47enterprise
- 8:47platforms
- 8:48including
- 8:48Walmart
- 8:49Connect,
- 8:49Walmart
- 8:50plus
- 8:50Walmart
- 8:51Data
- 8:51Ventures,
- 8:51Vizio
- 8:52and
- 8:52a
- 8:52global
- 8:53marketplace
- 8:53platform.
- 8:54David
- 8:54Gugina,
- 8:55currently
- 8:55EVP
- 8:56and
- 8:56Chief
- 8:56e
- 8:56commerce
- 8:57Officer
- 8:57for
- 8:57Walmart
- 8:58US
- 8:58becomes
- 8:58President
- 8:59and
- 8:59CEO
- 8:59of
- 9:00Walmart
- 9:01US.
- 9:01Under
- 9:02his
- 9:02leadership,
- 9:02Walmart
- 9:03built
- 9:03industry
- 9:03leading
- 9:04delivery
- 9:04capabilities
- 9:05serving
- 9:0595%
- 9:06of
- 9:06U.S.
- 9:06households
- 9:07in
- 9:07under
- 9:07three
- 9:07hours.
- 9:08And
- 9:08and
- 9:08Chris
- 9:09Nicholas
- 9:09moves
- 9:10from
- 9:10President
- 9:10and
- 9:10CEO
- 9:11of
- 9:11Sam's
- 9:11Club
- 9:11to
- 9:12President
- 9:12and
- 9:12CEO
- 9:13of
- 9:13Walmart
- 9:13International
- 9:14succeeding
- 9:15Kath
- 9:15McClay
- 9:16while
- 9:16Latrice
- 9:17Watkins
- 9:17becomes
- 9:17the
- 9:18new
- 9:18President
- 9:18and
- 9:19CEO
- 9:19of
- 9:19Sam's
- 9:20Club
- 9:20U.S.
- 9:21furnish
- 9:21stated
- 9:22quote,
- 9:22as
- 9:22AI
- 9:23rapidly
- 9:24reshapes
- 9:24retail,
- 9:25we
- 9:25are
- 9:25centralizing
- 9:26our
- 9:26platforms
- 9:26to
- 9:27accelerate
- 9:27Shared
- 9:28capabilities,
- 9:28freeing
- 9:28up
- 9:29our
- 9:29operating
- 9:29segments
- 9:30to
- 9:30be
- 9:30more
- 9:30focused
- 9:32on
- 9:32and
- 9:32closer
- 9:33to
- 9:33our
- 9:33customers
- 9:34and
- 9:34members,
- 9:34end
- 9:35quote.
- 9:36That
- 9:36was
- 9:36a
- 9:36big
- 9:37read
- 9:37for
- 9:37me
- 9:37to
- 9:37start
- 9:37out
- 9:38the
- 9:38day.
- 9:38Yep,
- 9:38we're
- 9:39going
- 9:39to
- 9:39put
- 9:39you
- 9:39on
- 9:39the
- 9:39spot
- 9:39straight
- 9:40away
- 9:40too,
- 9:40which
- 9:40is
- 9:41typical
- 9:41on
- 9:41this
- 9:41show.
- 9:41It
- 9:42feels
- 9:42like
- 9:42the
- 9:42A
- 9:42and
- 9:42M
- 9:43consumer
- 9:43and
- 9:43retail
- 9:43group
- 9:44is
- 9:44liking
- 9:44to
- 9:44start
- 9:44us
- 9:45off
- 9:45each
- 9:45week
- 9:45with
- 9:45their
- 9:46questions.
- 9:46So
- 9:46here
- 9:46it
- 9:47is,
- 9:47the
- 9:47put
- 9:47you
- 9:48on
- 9:48the
- 9:48spot
- 9:48question
- 9:48of
- 9:49the
- 9:49week
- 9:49from
- 9:49A
- 9:49and
- 9:49M.
- 9:50With
- 9:50these
- 9:51changes,
- 9:51John
- 9:52appears
- 9:52to
- 9:52be
- 9:52organizing
- 9:53for
- 9:53continued
- 9:54push
- 9:54and
- 9:55disruption
- 9:55in
- 9:55the
- 9:56digital
- 9:56space
- 9:56in
- 9:57Walmart's
- 9:58next
- 9:58era,
- 9:59stepping
- 9:59back
- 9:59for
- 10:00organizations
- 10:00both
- 10:01large
- 10:01and
- 10:01small,
- 10:01they
- 10:02they're
- 10:02hitting
- 10:02your
- 10:02HR
- 10:03expertise.
- 10:03Or
- 10:03what
- 10:04is
- 10:04your
- 10:04take
- 10:04on
- 10:04the
- 10:05proliferating
- 10:06Chief
- 10:06Growth
- 10:07Officer
- 10:07role
- 10:07across
- 10:08retail
- 10:08and
- 10:08cpg
- 10:09and
- 10:10what
- 10:10must
- 10:10be
- 10:10true
- 10:11for
- 10:11it
- 10:11to
- 10:11successfully
- 10:12add
- 10:12incremental
- 10:13value
- 10:13alongside
- 10:14executive
- 10:15decision
- 10:15makers
- 10:16like
- 10:16business
- 10:16unit
- 10:16presidents,
- 10:17CMOs
- 10:18and
- 10:18heads
- 10:19of
- 10:19sale?
- 10:20Better
- 10:20you
- 10:20than
- 10:21me,
- 10:21my
- 10:21friend.
- 10:21The
- 10:22floor
- 10:22is
- 10:22yours.
- 10:23Yeah,
- 10:24that
- 10:24is
- 10:24a
- 10:24long
- 10:25question
- 10:26of
- 10:26the
- 10:26week.
- 10:27My
- 10:27favorite
- 10:27part
- 10:27of
- 10:28this
- 10:28headline
- 10:28is
- 10:28actually
- 10:28the
- 10:29part
- 10:29that
- 10:29says
- 10:29they're
- 10:29freeing
- 10:30up
- 10:30our
- 10:30operating
- 10:31segments
- 10:31to
- 10:31be
- 10:32more
- 10:32focused
- 10:32on
- 10:32and
- 10:33closer
- 10:33to
- 10:33the
- 10:33customer.
- 10:36That's
- 10:36the
- 10:36part
- 10:36that
- 10:37stands
- 10:37out
- 10:37to
- 10:37me.
- 10:37I
- 10:37don't
- 10:38think
- 10:38any
- 10:38of
- 10:38these
- 10:38promotions
- 10:39necessarily,
- 10:40the
- 10:40people
- 10:40that
- 10:40were
- 10:40promoted
- 10:41to
- 10:41different
- 10:41roles,
- 10:41I
- 10:42don't
- 10:42think
- 10:42all
- 10:42of
- 10:42that
- 10:42is
- 10:43totally
- 10:43surprising.
- 10:44Walmart
- 10:44has
- 10:44a
- 10:45strong
- 10:45bench.
- 10:45They
- 10:45have
- 10:45for
- 10:46a
- 10:46while.
- 10:47Obviously
- 10:47these
- 10:47are
- 10:48people
- 10:48that
- 10:48are
- 10:48really
- 10:48qualified
- 10:49to
- 10:49take
- 10:49on
- 10:49these
- 10:49new
- 10:50initiatives.
- 10:51I
- 10:51think
- 10:51the
- 10:51change
- 10:52in
- 10:52Seth's
- 10:52role
- 10:53to
- 10:53Chief
- 10:54Growth
- 10:54Officer,
- 10:55I
- 10:55think
- 10:55previously
- 10:55he
- 10:55was
- 10:56Chief
- 10:56Revenue
- 10:56Officer,
- 10:58it
- 10:58almost
- 10:58feels
- 10:59like
- 10:59a
- 10:59natural
- 11:00progression
- 11:00to
- 11:01me.
- 11:01So
- 11:01I
- 11:01hate
- 11:01to
- 11:01say
- 11:01it's
- 11:02not
- 11:02huge
- 11:02news,
- 11:03but
- 11:04that
- 11:04feels
- 11:04like,
- 11:04okay,
- 11:05that's
- 11:05the
- 11:05next
- 11:05step
- 11:06for
- 11:06them
- 11:06to
- 11:06have
- 11:06someone
- 11:07that's
- 11:07truly
- 11:08focused
- 11:08on
- 11:08the
- 11:08expansion
- 11:09and
- 11:09the
- 11:09growth
- 11:09opportunities
- 11:10inside
- 11:10of
- 11:11the
- 11:12new
- 11:12platforms.
- 11:12We'll
- 11:13say,
- 11:14you
- 11:14know,
- 11:14there's
- 11:15so
- 11:15many
- 11:15initiatives
- 11:15in
- 11:16today's
- 11:16retail
- 11:17that
- 11:18it's
- 11:18easy
- 11:19to
- 11:19get
- 11:19caught
- 11:20up
- 11:20in
- 11:20those
- 11:20expanded
- 11:21offers
- 11:21because
- 11:21they
- 11:22are,
- 11:22they
- 11:22offer
- 11:23huge
- 11:23margins.
- 11:23They're
- 11:24a
- 11:24really
- 11:24smart
- 11:24play.
- 11:24They're
- 11:25doing
- 11:25wonderful
- 11:25things
- 11:25for
- 11:25the
- 11:26industry.
- 11:26Right.
- 11:27But
- 11:27a
- 11:27move
- 11:27like
- 11:28this
- 11:28to
- 11:28me
- 11:28says
- 11:29that
- 11:30staying
- 11:30focused
- 11:31on
- 11:31those
- 11:32initiatives
- 11:32and
- 11:33the
- 11:33expanded
- 11:33platforms
- 11:35cannot
- 11:35come
- 11:35at
- 11:35the
- 11:36expense
- 11:36of
- 11:38understanding
- 11:39the
- 11:40customer,
- 11:40the
- 11:41focus
- 11:41and
- 11:41the
- 11:41clarity
- 11:42that
- 11:42the
- 11:42operators
- 11:43need
- 11:43to
- 11:43take
- 11:43care
- 11:43of
- 11:44their
- 11:44customers.
- 11:44So
- 11:44that's
- 11:45why
- 11:45that's
- 11:45the
- 11:45part
- 11:45of
- 11:45the
- 11:45headline
- 11:46that
- 11:46stands
- 11:46out.
- 11:46Now,
- 11:47to
- 11:47really
- 11:47answer
- 11:47A&M's
- 11:48question,
- 11:51his
- 11:51decision
- 11:51to
- 11:52add
- 11:52the
- 11:52title
- 11:52of
- 11:53Chief
- 11:53Growth
- 11:53Officer,
- 11:54again,
- 11:54that
- 11:54doesn't
- 11:54feel
- 11:55totally
- 11:55new.
- 11:55And
- 11:56it's
- 11:56a
- 11:56new
- 11:57title,
- 11:57but
- 11:57to
- 11:57me
- 11:58it's
- 11:58just
- 11:58saying,
- 11:58like,
- 11:58hey,
- 11:59we
- 11:59want
- 11:59someone
- 11:59focused
- 12:00in
- 12:00how
- 12:00we
- 12:00expand
- 12:01these
- 12:01platforms,
- 12:02but
- 12:02we
- 12:02do
- 12:02not
- 12:02want
- 12:02it
- 12:03to
- 12:03fall
- 12:03on
- 12:03operations.
- 12:04We
- 12:04want
- 12:04operations
- 12:05to
- 12:05stay
- 12:05focused
- 12:06on
- 12:06execution
- 12:06here.
- 12:07Right.
- 12:09I
- 12:10think
- 12:10there
- 12:11are
- 12:11more
- 12:11opportunities
- 12:12to
- 12:12grow
- 12:13the
- 12:13business
- 12:13day
- 12:13by
- 12:14day.
- 12:14And
- 12:14without
- 12:14that
- 12:15dedicated
- 12:15function,
- 12:16without
- 12:16that
- 12:16dedicated
- 12:17title
- 12:17and
- 12:18accountability,
- 12:19I
- 12:19think
- 12:19there's
- 12:19an
- 12:20option
- 12:20for
- 12:20this
- 12:20to
- 12:20turn
- 12:21into
- 12:21chasing
- 12:21shiny
- 12:22objects
- 12:22and
- 12:22seeing
- 12:22what
- 12:23sticks
- 12:23rather
- 12:23than
- 12:23real
- 12:24strategy
- 12:24and,
- 12:25and
- 12:26direction.
- 12:28Again,
- 12:28this
- 12:28was
- 12:28a
- 12:28long
- 12:29question,
- 12:29so
- 12:29my
- 12:29answer
- 12:29is
- 12:30going
- 12:30to
- 12:30be
- 12:30long
- 12:30too.
- 12:30I'm
- 12:31like,
- 12:31how
- 12:31do
- 12:31I
- 12:31hit
- 12:31all
- 12:31of
- 12:32these?
- 12:32Right.
- 12:32So
- 12:33yeah,
- 12:33no,
- 12:33you're
- 12:34doing
- 12:34great
- 12:34though.
- 12:34And
- 12:34I've
- 12:34got
- 12:34a
- 12:35ton
- 12:35of
- 12:35follow
- 12:35up
- 12:35questions
- 12:35for
- 12:35you.
- 12:36Keep
- 12:36on
- 12:36going.
- 12:37I
- 12:37see
- 12:37you
- 12:37nodding
- 12:38and
- 12:38your
- 12:38facial
- 12:39expressions
- 12:39changing,
- 12:40so
- 12:40I
- 12:40can't
- 12:40wait
- 12:40to
- 12:40hear
- 12:40them.
- 12:41So
- 12:42for
- 12:42this
- 12:42role
- 12:42to
- 12:42really
- 12:42make
- 12:43a
- 12:43difference,
- 12:43what
- 12:43needs
- 12:44to
- 12:44be
- 12:44true
- 12:44for
- 12:44it
- 12:45to
- 12:45successfully
- 12:45add
- 12:46incremental
- 12:47value
- 12:47alongside
- 12:48execute
- 12:49or
- 12:50executive
- 12:50decision
- 12:50makers?
- 12:51Right.
- 12:51That
- 12:51was
- 12:51the
- 12:52question
- 12:52that
- 12:52was
- 12:52asked.
- 12:53I
- 12:54hate
- 12:54to
- 12:54say,
- 12:56I
- 12:56hate
- 12:56for
- 12:57this
- 12:57to
- 12:57be
- 12:57such
- 12:57a
- 12:57simple
- 12:58answer,
- 12:58but
- 12:58I
- 12:58really
- 12:58think
- 12:58it
- 12:59comes
- 12:59down
- 12:59to
- 12:59clarity
- 12:59and
- 13:00accountability.
- 13:01Right.
- 13:02It
- 13:02just
- 13:02feels
- 13:02like
- 13:03if
- 13:03we're
- 13:03going
- 13:03to
- 13:03add
- 13:04this
- 13:04chief
- 13:04growth
- 13:04officer
- 13:05and
- 13:05if
- 13:05this
- 13:05is
- 13:05a
- 13:05huge
- 13:06focus,
- 13:06is
- 13:06it
- 13:07actually
- 13:07going
- 13:08to
- 13:08take
- 13:08a
- 13:08lift
- 13:09from
- 13:09the
- 13:09operators
- 13:10or
- 13:10is
- 13:11it
- 13:11going
- 13:11to
- 13:11be
- 13:11another
- 13:11person
- 13:12and
- 13:12team
- 13:12sitting
- 13:13in
- 13:13the
- 13:13meeting?
- 13:14Right.
- 13:14Is
- 13:14it
- 13:14going
- 13:14to
- 13:15allow
- 13:15them
- 13:15to
- 13:15like,
- 13:16who
- 13:16owns
- 13:16the
- 13:16P
- 13:16and
- 13:17L,
- 13:17who
- 13:18owns
- 13:18the
- 13:18execution?
- 13:19Who
- 13:19gets
- 13:19to
- 13:19make
- 13:19the
- 13:20decision
- 13:20at
- 13:20the
- 13:20end
- 13:20of
- 13:20the
- 13:20day
- 13:21for
- 13:21all
- 13:21of
- 13:21these
- 13:21platforms?
- 13:23Is
- 13:23this
- 13:23totally
- 13:24lifted
- 13:24off
- 13:24of
- 13:24operations
- 13:25or
- 13:25how
- 13:26do
- 13:26they
- 13:26collaborate
- 13:26together?
- 13:27And
- 13:27I
- 13:28mean,
- 13:28time
- 13:28will
- 13:28tell,
- 13:29but
- 13:29if
- 13:29I
- 13:29had
- 13:29to
- 13:29guess,
- 13:30Walmart
- 13:30has
- 13:30a
- 13:31good
- 13:31plan
- 13:31here
- 13:31and
- 13:31we'll
- 13:32see
- 13:32those
- 13:32new
- 13:32initiatives
- 13:33continue
- 13:33to
- 13:33grow
- 13:33and
- 13:33expand
- 13:34with,
- 13:34with
- 13:35this
- 13:35title.
- 13:36That's
- 13:37really
- 13:37interesting
- 13:37to
- 13:37me,
- 13:37Jen.
- 13:38Like,
- 13:38you
- 13:38know,
- 13:38I
- 13:39think
- 13:39your
- 13:39point
- 13:39about
- 13:39operations
- 13:40versus
- 13:40new
- 13:40growth
- 13:41initiatives
- 13:41is
- 13:42really,
- 13:42is
- 13:42really
- 13:42a
- 13:42good
- 13:42one
- 13:43too.
- 13:43And
- 13:43when
- 13:43I
- 13:43look
- 13:43at
- 13:44like
- 13:44what's
- 13:44under
- 13:44his
- 13:44purview,
- 13:45the
- 13:45only
- 13:46one
- 13:46where
- 13:46I
- 13:46feel
- 13:46like
- 13:47the
- 13:47murky
- 13:48landscape
- 13:48hierarchically
- 13:49gets
- 13:50a
- 13:50little
- 13:50clouded
- 13:50is
- 13:50with
- 13:50Marketplace.
- 13:51But
- 13:51Marketplace,
- 13:52for
- 13:52the
- 13:52most
- 13:52part,
- 13:53they've
- 13:53done
- 13:53a
- 13:53pretty
- 13:53good
- 13:53job
- 13:54of
- 13:54keeping
- 13:54that
- 13:55self
- 13:55contained
- 13:55and
- 13:55coordinating
- 13:56the
- 13:56effort
- 13:56across
- 13:57the
- 13:57organization.
- 13:57So
- 13:57that
- 13:58doesn't
- 13:58scare
- 13:58me.
- 13:58But
- 13:59the
- 13:59other
- 13:59ones,
- 13:59those
- 14:00feel
- 14:00really
- 14:00separate
- 14:00to
- 14:01me.
- 14:01Like,
- 14:01you
- 14:01know,
- 14:01like
- 14:01he's
- 14:02probably
- 14:02in
- 14:02charge
- 14:02of,
- 14:02I'm
- 14:03guessing,
- 14:03you
- 14:03know,
- 14:03the,
- 14:04the
- 14:04Walmart1,
- 14:05the
- 14:05one
- 14:06pay
- 14:06platform
- 14:06which
- 14:06I
- 14:07think
- 14:07just
- 14:07last
- 14:07week
- 14:07they
- 14:07said
- 14:08is
- 14:08worth
- 14:08$4
- 14:09billion,
- 14:09which
- 14:09is,
- 14:10which
- 14:10is
- 14:10astronomical
- 14:11when
- 14:11you
- 14:11think
- 14:11about
- 14:11that
- 14:12from
- 14:12a
- 14:12valuation
- 14:12perspective
- 14:13against
- 14:13other
- 14:14retailers.
- 14:14Like,
- 14:14that's
- 14:15more
- 14:15than
- 14:15some
- 14:15retailers
- 14:16that
- 14:16are
- 14:16out
- 14:16there.
- 14:16So
- 14:17I
- 14:17think
- 14:17it
- 14:17makes
- 14:17sense
- 14:18that
- 14:18they're
- 14:18doing
- 14:19this.
- 14:19I
- 14:19think
- 14:19it's
- 14:20a
- 14:20smart
- 14:20move
- 14:20by
- 14:20Walmart.
- 14:21The
- 14:21question
- 14:21that
- 14:22I
- 14:22had
- 14:22for
- 14:22you
- 14:22though
- 14:22is
- 14:24do
- 14:24you
- 14:24think,
- 14:25should
- 14:25other
- 14:26retailers
- 14:26do
- 14:27this
- 14:27too,
- 14:27or
- 14:28is
- 14:28this
- 14:28unique
- 14:29to
- 14:29Walmart
- 14:30and
- 14:30Amazon
- 14:31and
- 14:31maybe
- 14:31just
- 14:32a
- 14:32few
- 14:32others?
- 14:33I
- 14:34think
- 14:35retailers
- 14:36that
- 14:36are
- 14:36looking
- 14:37forward
- 14:37and
- 14:39seriously
- 14:40committed
- 14:40to
- 14:40investing
- 14:41in
- 14:42these
- 14:42growth
- 14:42platforms,
- 14:43alternative
- 14:43growth
- 14:44platforms.
- 14:44Right,
- 14:44right.
- 14:45I
- 14:45think
- 14:45it's,
- 14:45I
- 14:45don't
- 14:46think
- 14:46it's
- 14:46a
- 14:46bad
- 14:46idea.
- 14:47I
- 14:47do
- 14:48think
- 14:48right
- 14:48now
- 14:49there
- 14:49are
- 14:49probably
- 14:49a
- 14:50select
- 14:50few
- 14:50and
- 14:50it's
- 14:51the
- 14:51larger
- 14:51players
- 14:51like
- 14:52you're
- 14:52talking
- 14:52about,
- 14:52the
- 14:52Walmarts,
- 14:53the
- 14:53Amazons,
- 14:54a
- 14:55few
- 14:55others
- 14:55that
- 14:55I
- 14:55can
- 14:55think
- 14:56of
- 14:56that
- 14:56could
- 14:56be
- 14:57investing
- 14:57in
- 14:58this
- 14:58if
- 14:58they're,
- 15:00if
- 15:00they're
- 15:00ready
- 15:00to
- 15:00truly
- 15:01become.
- 15:02I
- 15:02mean,
- 15:02there's,
- 15:03there's
- 15:03like
- 15:03two
- 15:03organizations
- 15:04going
- 15:04on
- 15:04here,
- 15:04right
- 15:05there,
- 15:05the
- 15:05store
- 15:06footprint
- 15:06and
- 15:06then
- 15:06there's
- 15:07all
- 15:07of
- 15:07the
- 15:07platforms
- 15:08you're
- 15:08talking
- 15:08about.
- 15:08So
- 15:08I
- 15:08think
- 15:09the
- 15:09answer
- 15:09is
- 15:09yes,
- 15:10they
- 15:10should
- 15:11if
- 15:11they're
- 15:11ready
- 15:11to
- 15:12play
- 15:12in
- 15:12that
- 15:12space,
- 15:12but
- 15:13no,
- 15:13they
- 15:13don't
- 15:14need
- 15:14to
- 15:14add
- 15:14it
- 15:14if
- 15:14they're
- 15:15simply
- 15:15dabbling
- 15:16in
- 15:16retail
- 15:16media.
- 15:17Right.
- 15:17That's
- 15:18very
- 15:18different.
- 15:19That's
- 15:19a
- 15:19really
- 15:19good
- 15:20point.
- 15:20And
- 15:20the
- 15:20reason
- 15:21I
- 15:21asked
- 15:21that
- 15:21question
- 15:21too,
- 15:21because
- 15:22it's
- 15:22going
- 15:22to
- 15:22come
- 15:22up
- 15:22when
- 15:22we
- 15:22talk
- 15:23about
- 15:23the
- 15:23quiet
- 15:23logistics
- 15:24platform
- 15:24too
- 15:24here
- 15:25in
- 15:25a
- 15:25few
- 15:25minutes.
- 15:25Like,
- 15:26there's
- 15:26been
- 15:26a
- 15:26lot
- 15:26of
- 15:27starts
- 15:27and
- 15:27stops
- 15:27and
- 15:27that
- 15:28we're
- 15:28going
- 15:28to
- 15:28sell
- 15:28our
- 15:28technology
- 15:29to
- 15:29other
- 15:29retailers
- 15:30arena,
- 15:31or
- 15:31to
- 15:31create
- 15:31other
- 15:32business
- 15:32ventures
- 15:32as
- 15:32well.
- 15:33So
- 15:33I
- 15:33think
- 15:33you're
- 15:33right.
- 15:33Like,
- 15:34I
- 15:34would
- 15:34agree
- 15:34with
- 15:34you
- 15:34too.
- 15:35Like,
- 15:35I
- 15:35think
- 15:35there's
- 15:36probably
- 15:36fewer,
- 15:37there's
- 15:37probably
- 15:37a
- 15:37handful
- 15:38of
- 15:38retailers
- 15:38that
- 15:39should
- 15:39probably
- 15:39take
- 15:39this
- 15:39approach
- 15:40because
- 15:40how
- 15:40many
- 15:40of
- 15:40them
- 15:41can
- 15:41actually
- 15:41create
- 15:41new
- 15:41businesses
- 15:42on
- 15:42the
- 15:42size
- 15:42and
- 15:43scale
- 15:43of
- 15:43a
- 15:43Walmart
- 15:43or
- 15:43an
- 15:44Amazon
- 15:44is
- 15:44probably
- 15:44a
- 15:45pretty
- 15:45big
- 15:45question.
- 15:46Yeah,
- 15:47I
- 15:47mean,
- 15:47for
- 15:47me,
- 15:47like
- 15:47my
- 15:48quick
- 15:48take
- 15:48on
- 15:48the
- 15:48headline,
- 15:49like,
- 15:49I'm
- 15:49not
- 15:49surprised.
- 15:49I
- 15:50think
- 15:50those
- 15:50moves
- 15:50make
- 15:50sense.
- 15:51The
- 15:51one
- 15:51big,
- 15:51the
- 15:52one
- 15:52thing
- 15:52that
- 15:52sticks
- 15:53out
- 15:53to
- 15:53me
- 15:53just
- 15:53from
- 15:53an
- 15:54organizational
- 15:54space
- 15:55perspective
- 15:55is
- 15:55Kath
- 15:55McClay
- 15:56and,
- 15:56and
- 15:56what
- 15:57happens
- 15:57to
- 15:57her.
- 15:57And
- 15:57there
- 15:57was
- 15:58a
- 15:58lot
- 15:58of
- 15:58rumors
- 15:58going
- 15:59on
- 15:59at
- 15:59FMI
- 15:59about
- 15:59where
- 16:00she's
- 16:00going
- 16:00next,
- 16:01which
- 16:01we'll
- 16:01wait
- 16:02to
- 16:02see
- 16:02if
- 16:02those
- 16:03play
- 16:03out
- 16:03the
- 16:03way
- 16:04people
- 16:04were
- 16:04telling
- 16:05me.
- 16:05I
- 16:05heard
- 16:05from
- 16:05multiple,
- 16:06multiple
- 16:06people
- 16:06where
- 16:06she's
- 16:07going
- 16:07next.
- 16:07So,
- 16:08so
- 16:08I
- 16:08can't
- 16:09wait
- 16:09to
- 16:09find
- 16:09out.
- 16:09But,
- 16:10but
- 16:10yeah.
- 16:10And
- 16:11then
- 16:11the
- 16:11only
- 16:11other
- 16:11thing
- 16:11I'd
- 16:11say
- 16:11too,
- 16:12David
- 16:12Gugina.
- 16:12Yeah,
- 16:12I
- 16:13kind
- 16:13of
- 16:13called
- 16:13it
- 16:13like
- 16:13a
- 16:13friend
- 16:14of
- 16:14mine
- 16:14said,
- 16:14who
- 16:14do
- 16:15you
- 16:15think
- 16:15it's
- 16:15gonna
- 16:15be
- 16:15like
- 16:15a
- 16:16day
- 16:16before?
- 16:16I
- 16:16think
- 16:16she
- 16:16had
- 16:16insight
- 16:17that
- 16:17they
- 16:17were
- 16:17gonna
- 16:17make
- 16:17the
- 16:18announcement.
- 16:18And
- 16:18I,
- 16:18like,
- 16:18texted
- 16:19and
- 16:19I
- 16:19was
- 16:19pretty
- 16:20proud
- 16:20that
- 16:20I
- 16:20got
- 16:20that
- 16:20one
- 16:21right
- 16:21too,
- 16:21Jen,
- 16:21so.
- 16:22And
- 16:22then
- 16:22with
- 16:22Kath
- 16:23Maclay,
- 16:23I
- 16:23didn't
- 16:23really
- 16:23think
- 16:24about
- 16:24that
- 16:24aspect
- 16:24of
- 16:25what's
- 16:25happening
- 16:25there
- 16:25and
- 16:25I
- 16:25wasn't
- 16:26at
- 16:26fmi,
- 16:27so
- 16:27we'll
- 16:27have
- 16:27to
- 16:27see
- 16:27if
- 16:28the
- 16:28rumors
- 16:28come
- 16:29to
- 16:29fruition.
- 16:29All
- 16:30right,
- 16:30so
- 16:30let's
- 16:31move
- 16:31on
- 16:31to
- 16:31headline
- 16:31number
- 16:32two.
- 16:33Dollar
- 16:33General
- 16:34is
- 16:34expanding
- 16:34its
- 16:35proprietary
- 16:35MYDG
- 16:36delivery
- 16:37same
- 16:37day
- 16:38delivery
- 16:38service
- 16:39to
- 16:39more
- 16:39than
- 16:3917,000
- 16:40stores,
- 16:41many
- 16:41in
- 16:41rural
- 16:42communities,
- 16:42directly
- 16:43competing
- 16:44with
- 16:44Amazon's
- 16:44rural
- 16:45delivery
- 16:45expansion.
- 16:46According
- 16:47to
- 16:47Chain
- 16:47Storage,
- 16:48this
- 16:49expansion
- 16:49comes
- 16:49as
- 16:49Amazon
- 16:50invested
- 16:50more
- 16:50than6.4
- 16:51billion
- 16:52in
- 16:522025
- 16:53to
- 16:53expand
- 16:53its
- 16:53rural
- 16:54US
- 16:54delivery
- 16:55network
- 16:55to
- 16:56speed
- 16:56up
- 16:56delivery
- 16:56for
- 16:57millions
- 16:57of
- 16:57customers
- 16:57in
- 16:58less
- 16:58densely
- 16:58populated
- 16:59areas.
- 17:00Dollar
- 17:01General
- 17:01data
- 17:02indicates
- 17:02that
- 17:02approximately
- 17:0375%
- 17:04of
- 17:05the
- 17:05US
- 17:05population
- 17:06lives
- 17:06within
- 17:06five
- 17:07miles
- 17:07of
- 17:08one
- 17:08of
- 17:08its
- 17:08stores,
- 17:09which
- 17:09is
- 17:09incredible,
- 17:10positioning
- 17:11the
- 17:11company
- 17:11to
- 17:11support
- 17:12same
- 17:12day
- 17:12delivery
- 17:12in
- 17:13underserved
- 17:13rural
- 17:14communities.
- 17:14Lydia
- 17:15Thatcher,
- 17:15VP
- 17:16of
- 17:16digital
- 17:16commerce
- 17:17at
- 17:17Dollar
- 17:18General,
- 17:18stated
- 17:19MyDG
- 17:19delivery
- 17:20is
- 17:20helping
- 17:20bridge
- 17:21the
- 17:21digital
- 17:21gap
- 17:22by
- 17:22extending
- 17:22same
- 17:23day
- 17:23delivery
- 17:23to
- 17:24rural
- 17:24communities
- 17:24nationwide
- 17:26through
- 17:26Saturday,
- 17:27February
- 17:2728th.
- 17:28So
- 17:28that's
- 17:29a
- 17:29month
- 17:29from
- 17:29today.
- 17:31Dollar
- 17:31General
- 17:32is
- 17:32providing
- 17:33customers
- 17:33with
- 17:33free
- 17:34delivery
- 17:34on
- 17:35one
- 17:35MyDG
- 17:36delivery
- 17:37order
- 17:37using
- 17:37their
- 17:37MyDG.
- 17:39You
- 17:39have
- 17:39to
- 17:39say
- 17:39MYDG
- 17:40a
- 17:40lot
- 17:40in
- 17:40this
- 17:40one.
- 17:41I
- 17:41know
- 17:41it's
- 17:41a
- 17:41lot
- 17:41of
- 17:41MyDGs.
- 17:43They're
- 17:43offering
- 17:43free
- 17:44delivery
- 17:44on
- 17:45MyDG
- 17:45delivery
- 17:46order
- 17:46using
- 17:47their
- 17:47MyDG
- 17:47re
- 17:49with
- 17:49the
- 17:49option
- 17:49to
- 17:50expedite
- 17:50orders
- 17:51to
- 17:51one
- 17:51hour
- 17:51or
- 17:52less
- 17:52for
- 17:52an
- 17:52additional
- 17:53$1
- 17:54fee.
- 17:54Sticking
- 17:54with
- 17:55the
- 17:55Dollar
- 17:55General
- 17:55thing
- 17:56there,
- 17:57Dollar
- 17:57General
- 17:57also
- 17:58provides
- 17:58same
- 17:58day
- 17:58delivery
- 17:59from
- 18:00more
- 18:00than
- 18:0018,000
- 18:01stores
- 18:01through
- 18:01DoorDash
- 18:02and
- 18:02more
- 18:03than
- 18:0317,000
- 18:03stores
- 18:04through
- 18:04a
- 18:04recently
- 18:04launched
- 18:05collaboration
- 18:05with
- 18:05Uber
- 18:06Eats.
- 18:07Chris,
- 18:08Dollar
- 18:08General
- 18:08versus
- 18:09Amazon
- 18:09in
- 18:09a
- 18:10rural
- 18:10America
- 18:11for
- 18:11same
- 18:11day
- 18:11delivery.
- 18:12Who
- 18:12wins
- 18:13that
- 18:13battle?
- 18:14Okay,
- 18:14you're
- 18:14putting
- 18:15me
- 18:15on
- 18:15the
- 18:15spot
- 18:15now.
- 18:15All
- 18:16right.
- 18:16The
- 18:16tables
- 18:16are
- 18:16turning
- 18:17here.
- 18:17All
- 18:17right,
- 18:17I
- 18:17love
- 18:17that.
- 18:18First
- 18:18of
- 18:18all,
- 18:18I
- 18:18love
- 18:18that
- 18:19question.
- 18:20All
- 18:20right.
- 18:20It's
- 18:20a
- 18:20really
- 18:21great
- 18:21question.
- 18:22I'm
- 18:22actually
- 18:22going
- 18:22to
- 18:22go
- 18:23a
- 18:23different
- 18:23direction.
- 18:23I
- 18:23don't
- 18:24think
- 18:24it's
- 18:24either
- 18:24one
- 18:24of
- 18:24them.
- 18:25I
- 18:25think.
- 18:25Can
- 18:25I
- 18:25say
- 18:25Walmart,
- 18:26Jen?
- 18:26Can
- 18:26I
- 18:26say
- 18:27Walmart?
- 18:27That
- 18:27was
- 18:27not
- 18:28an
- 18:28option,
- 18:28but
- 18:28let's
- 18:29hear
- 18:29it.
- 18:29Let's
- 18:29hear
- 18:29it.
- 18:29Okay.
- 18:31I
- 18:31mean,
- 18:31I
- 18:31think
- 18:31Walmart's
- 18:32got
- 18:32the
- 18:32biggest
- 18:32leg
- 18:32up
- 18:33in
- 18:33the,
- 18:33in
- 18:33the
- 18:33race.
- 18:34You
- 18:34know,
- 18:34given
- 18:34like
- 18:35what
- 18:35I
- 18:35said
- 18:35with,
- 18:35like,
- 18:35they're
- 18:36within
- 18:3695%
- 18:37of
- 18:37the
- 18:37US
- 18:38population
- 18:38in
- 18:38under
- 18:39three
- 18:39hours.
- 18:39Actually,
- 18:40like
- 18:40so
- 18:40very,
- 18:40very
- 18:41quickly.
- 18:41But,
- 18:42but
- 18:43so
- 18:43like,
- 18:43I
- 18:43think,
- 18:43I
- 18:43think
- 18:44I
- 18:44don't,
- 18:44I
- 18:44think
- 18:44I
- 18:44frame
- 18:45it
- 18:45as,
- 18:45you
- 18:45know,
- 18:45what
- 18:45we
- 18:46got
- 18:46at
- 18:46least
- 18:46talk
- 18:46about
- 18:47Walmart
- 18:47within
- 18:47the
- 18:48conversation.
- 18:48But
- 18:48what
- 18:48I
- 18:49love
- 18:49about
- 18:49the,
- 18:50and
- 18:51I'll
- 18:51keep
- 18:51playing
- 18:51the
- 18:52acronyms
- 18:52is
- 18:53that
- 18:53dg,
- 18:54DG
- 18:55specifically
- 18:55is
- 18:56trying
- 18:56to
- 18:56create
- 18:56its
- 18:56own
- 18:57network
- 18:57versus
- 18:57relying
- 18:58on
- 18:58third
- 18:59parties.
- 19:00And
- 19:01the
- 19:01reason
- 19:01for
- 19:01that,
- 19:01if
- 19:02you
- 19:02get
- 19:02back
- 19:02to
- 19:02it,
- 19:02is
- 19:03like,
- 19:03you
- 19:03know,
- 19:03why
- 19:04should
- 19:04you
- 19:04do
- 19:04this
- 19:04versus
- 19:05just
- 19:05going
- 19:05through
- 19:05UberEats
- 19:06and
- 19:06DoorDash
- 19:07like
- 19:07we
- 19:07talked
- 19:07about
- 19:08with
- 19:08Kroger
- 19:08on
- 19:08last
- 19:08week's
- 19:09show
- 19:09when
- 19:09Ann
- 19:09was
- 19:09here.
- 19:11There's
- 19:11a
- 19:11couple
- 19:11reasons.
- 19:12One,
- 19:12your
- 19:12service
- 19:13is
- 19:13generally
- 19:13better
- 19:14when
- 19:14you
- 19:14control
- 19:14it
- 19:14yourself
- 19:15because
- 19:15you're
- 19:16closer
- 19:16to
- 19:16that
- 19:16customer
- 19:17experience
- 19:17in
- 19:17terms
- 19:17of
- 19:18how
- 19:18it
- 19:18all
- 19:18plays
- 19:19out.
- 19:19And
- 19:19the
- 19:19other
- 19:19point
- 19:20is
- 19:20you
- 19:20keep
- 19:20control
- 19:20of
- 19:21your
- 19:21first
- 19:21party
- 19:21data
- 19:22as
- 19:22well,
- 19:22which
- 19:22you're
- 19:23effectively
- 19:23giving
- 19:24up
- 19:24when
- 19:24you
- 19:24go
- 19:24through
- 19:24the
- 19:25instacarts
- 19:25and
- 19:25the
- 19:26doordashes
- 19:26of
- 19:26the
- 19:26world.
- 19:27So
- 19:27the
- 19:27only
- 19:27real
- 19:27question
- 19:28of
- 19:28why
- 19:28not
- 19:29to
- 19:29do
- 19:29this
- 19:29is
- 19:29economics.
- 19:30But
- 19:30so
- 19:31from
- 19:31my
- 19:31perspective,
- 19:31I
- 19:32think
- 19:32Dollar
- 19:32General
- 19:33or
- 19:33DG
- 19:34has
- 19:34to
- 19:34go
- 19:35this
- 19:35direction
- 19:35to
- 19:35keep
- 19:35pace
- 19:36with
- 19:36both
- 19:36Amazon
- 19:37and
- 19:37Walmart
- 19:37in
- 19:37the
- 19:37long
- 19:38run.
- 19:38So
- 19:38in
- 19:39that
- 19:39respect,
- 19:39to
- 19:39me
- 19:39it's
- 19:40a
- 19:40table
- 19:40stakes
- 19:40investment.
- 19:41But
- 19:41Jed,
- 19:41I'm
- 19:42going
- 19:42to
- 19:42turn
- 19:42the
- 19:42tables
- 19:42on
- 19:42you
- 19:43because
- 19:43I
- 19:43want
- 19:43to
- 19:43go
- 19:43back
- 19:43to
- 19:44you.
- 19:44I'm
- 19:44curious,
- 19:45how
- 19:45are
- 19:45you
- 19:46hearing
- 19:46retailers
- 19:47approach
- 19:48this
- 19:48last
- 19:49mile
- 19:49question,
- 19:49which
- 19:50I
- 19:50was
- 19:50basically
- 19:50talking
- 19:51about
- 19:51there,
- 19:51in
- 19:51terms
- 19:52of
- 19:52how
- 19:52to
- 19:52do
- 19:52it?
- 19:53How
- 19:53are
- 19:53they
- 19:53approaching
- 19:54it
- 19:54from
- 19:54a
- 19:54talent
- 19:54standpoint?
- 19:55Is
- 19:55it
- 19:55a
- 19:55focus?
- 19:56Or
- 19:56are
- 19:56most
- 19:57retailers
- 19:57resigned
- 19:58to
- 19:58just
- 19:58using
- 19:58Instacart
- 19:59and
- 19:59DoorDash
- 19:59versus
- 20:00building
- 20:00the
- 20:00muscle
- 20:01memory
- 20:01to
- 20:02do
- 20:02it
- 20:02internally
- 20:02themselves?
- 20:03Like
- 20:03what,
- 20:04what's
- 20:04your
- 20:04take
- 20:04there?
- 20:04What
- 20:05do
- 20:05you
- 20:05see
- 20:05in
- 20:05the
- 20:05marketplace
- 20:06over
- 20:06these
- 20:06last
- 20:06few
- 20:06years?
- 20:07Yeah,
- 20:07when
- 20:08it
- 20:08comes
- 20:08to
- 20:08the
- 20:08last
- 20:08mile,
- 20:09I
- 20:09think
- 20:10it's
- 20:10a
- 20:10good
- 20:10question.
- 20:11What
- 20:11I'm
- 20:11seeing
- 20:12is
- 20:12many
- 20:12of
- 20:12them
- 20:12are
- 20:13getting
- 20:13creative
- 20:13and
- 20:13they're
- 20:14testing
- 20:14out
- 20:14where
- 20:14they
- 20:15can
- 20:15own
- 20:15pieces
- 20:16of
- 20:16this
- 20:16vers
- 20:16versus
- 20:16where
- 20:17it
- 20:17does
- 20:17make
- 20:17sense
- 20:17to
- 20:18outsource,
- 20:18which
- 20:18we've
- 20:18seen
- 20:19right
- 20:19to
- 20:19the
- 20:19ships
- 20:19or
- 20:20the
- 20:20instacarts
- 20:20of
- 20:20the
- 20:20world.
- 20:21We're
- 20:21seeing
- 20:21retailers
- 20:22build
- 20:22those
- 20:22resources
- 20:23internally
- 20:23where
- 20:24possible,
- 20:25specifically
- 20:25around
- 20:26like
- 20:26building
- 20:26the
- 20:26strategy
- 20:27and
- 20:27the
- 20:27tech
- 20:27integrations,
- 20:28the
- 20:28customer
- 20:29service.
- 20:29They
- 20:29want
- 20:29to
- 20:29own
- 20:30that
- 20:30customer
- 20:30service
- 20:30and
- 20:31that
- 20:31customer
- 20:31experience,
- 20:32but
- 20:32they're
- 20:32really
- 20:32leaning
- 20:33into
- 20:33those
- 20:33external
- 20:34partners
- 20:34for
- 20:35the
- 20:35toughest
- 20:35part,
- 20:35which
- 20:36is
- 20:36staffing
- 20:36the
- 20:37deliveries
- 20:38right
- 20:38so
- 20:39staffing
- 20:39the
- 20:39deliveries
- 20:40in
- 20:40that
- 20:40actual
- 20:41last
- 20:41mile
- 20:41of
- 20:42how
- 20:42does
- 20:42it
- 20:42get
- 20:42to
- 20:43the
- 20:43doorstep?
- 20:44Right,
- 20:45to
- 20:45get
- 20:45it
- 20:45to
- 20:45their
- 20:45doorstep.
- 20:46Right.
- 20:46It's
- 20:46nuanced,
- 20:47it's
- 20:47expensive,
- 20:47it
- 20:48can
- 20:48carry
- 20:48inherent
- 20:49risk.
- 20:49I
- 20:49mean,
- 20:49think
- 20:49about
- 20:50taking
- 20:50store
- 20:51employees
- 20:51or
- 20:51distribution
- 20:52associates
- 20:52and
- 20:52putting
- 20:53them
- 20:53out
- 20:53on
- 20:53the
- 20:53road.
- 20:53There's
- 20:54just,
- 20:54it's
- 20:54a
- 20:54different
- 20:55model
- 20:56where
- 20:56staffing
- 20:57is
- 20:57already
- 20:57no
- 20:58joke.
- 20:58Right.
- 20:58We
- 20:59all
- 20:59know
- 20:59it's
- 20:59hard
- 21:00to
- 21:00get
- 21:00in
- 21:00store
- 21:00employees.
- 21:01It's
- 21:01hard
- 21:01to
- 21:01get
- 21:02D.C.
- 21:03employees
- 21:03right
- 21:03now.
- 21:04So
- 21:04I
- 21:04just
- 21:04don't
- 21:04think
- 21:05many
- 21:05of
- 21:05the
- 21:06retailers
- 21:06are
- 21:06prepared
- 21:07as
- 21:07much
- 21:07as
- 21:07they
- 21:07may
- 21:08be
- 21:08looking
- 21:08into
- 21:08it.
- 21:08And
- 21:09it's
- 21:09a
- 21:09great
- 21:09idea
- 21:09to
- 21:10find
- 21:10a
- 21:11way
- 21:11to
- 21:11control
- 21:12that
- 21:12experience
- 21:13in
- 21:13the
- 21:13future.
- 21:14I
- 21:14mean,
- 21:14the
- 21:15manpower
- 21:15isn't
- 21:16there
- 21:16to.
- 21:16Do
- 21:16it
- 21:17today,
- 21:17so
- 21:18there's
- 21:18the
- 21:18reality
- 21:18of
- 21:18it
- 21:19too.
- 21:19All
- 21:19right,
- 21:19so
- 21:20what
- 21:20about,
- 21:20what
- 21:20about
- 21:20the
- 21:20question
- 21:21you
- 21:21asked
- 21:21me,
- 21:22like,
- 21:22who
- 21:22do
- 21:22you
- 21:22think
- 21:22wins
- 21:23in
- 21:23the
- 21:23battle
- 21:23in
- 21:23the
- 21:23long
- 21:24run?
- 21:24I'm
- 21:24curious
- 21:24your
- 21:24take
- 21:24there
- 21:25too.
- 21:25Oh,
- 21:26who
- 21:26wins?
- 21:27Well,
- 21:27I
- 21:27didn't
- 21:28know
- 21:28Walmart
- 21:28was
- 21:28an
- 21:29option,
- 21:29so.
- 21:30Oh,
- 21:32so
- 21:32I'm
- 21:32not
- 21:33say
- 21:33Walmart.
- 21:34Here's
- 21:34what
- 21:34I
- 21:34will
- 21:34say.
- 21:35I'll
- 21:35say
- 21:35I
- 21:36really
- 21:36like
- 21:36this.
- 21:37I
- 21:37like
- 21:37this
- 21:37from
- 21:37Dollar
- 21:38General.
- 21:38I
- 21:38think
- 21:38they
- 21:38know
- 21:38their
- 21:39customers.
- 21:39I
- 21:39think
- 21:40they're
- 21:40not
- 21:40trying
- 21:40to
- 21:40cater
- 21:41the
- 21:41solution
- 21:41to
- 21:42and
- 21:42be
- 21:42the
- 21:43next
- 21:43Amazon.
- 21:43I
- 21:43think
- 21:44they're
- 21:44just
- 21:44saying
- 21:44in
- 21:44these
- 21:45areas
- 21:45we
- 21:45can
- 21:46compete.
- 21:46If
- 21:47they
- 21:47truly
- 21:47have
- 21:4875%
- 21:49of
- 21:49the
- 21:49population
- 21:50within
- 21:50five
- 21:50miles
- 21:51from
- 21:51a
- 21:51store,
- 21:53they're
- 21:53just
- 21:53prepared
- 21:54to
- 21:54compete.
- 21:54So
- 21:55I
- 21:55would
- 21:55say
- 21:55I'm
- 21:55going
- 21:55to
- 21:55go
- 21:56with
- 21:56what
- 21:56might
- 21:56be
- 21:57considered
- 21:57the
- 21:57underdog
- 21:58here
- 21:58and
- 21:58say,
- 21:58I
- 21:58think
- 21:58Dollar
- 21:59General
- 21:59has
- 21:59a
- 21:59strong
- 22:00opportunity
- 22:00to
- 22:00win
- 22:01against
- 22:01an
- 22:01Amazon
- 22:02in
- 22:03those
- 22:03rural
- 22:03communities.
- 22:05I
- 22:06think
- 22:07the.
- 22:07When
- 22:08Amazon
- 22:08announced
- 22:09its
- 22:09plan
- 22:09for
- 22:09rural
- 22:10communities,
- 22:10they
- 22:10said
- 22:10they
- 22:10needed
- 22:11200
- 22:11delivery
- 22:12stations.
- 22:12Well,
- 22:13Dollar
- 22:13General
- 22:14has
- 22:14those
- 22:14delivery
- 22:14stations,
- 22:15Right.
- 22:15They're
- 22:15going
- 22:15to
- 22:15use
- 22:15their
- 22:16store,
- 22:16use
- 22:16their
- 22:16existing
- 22:17footprint.
- 22:18We
- 22:18already
- 22:18talked
- 22:18about
- 22:18how
- 22:19many
- 22:19stores
- 22:19they
- 22:19have
- 22:21and
- 22:21I
- 22:21think
- 22:22if
- 22:22it's
- 22:22done
- 22:22well,
- 22:24I'm
- 22:24going
- 22:24to
- 22:24give
- 22:24them
- 22:25the
- 22:25win.
- 22:26Yeah,
- 22:26well,
- 22:26yeah,
- 22:26I
- 22:27think
- 22:27you're
- 22:27right.
- 22:27I
- 22:27mean,
- 22:27I
- 22:27think
- 22:27you're
- 22:27on
- 22:28something
- 22:28that
- 22:28we
- 22:28can't
- 22:28overlook
- 22:29too,
- 22:29which
- 22:29is
- 22:29that
- 22:29there
- 22:29is
- 22:30a
- 22:30local
- 22:30factor
- 22:31to
- 22:31where
- 22:31people
- 22:31choose
- 22:32to
- 22:32shop.
- 22:32And
- 22:32so
- 22:33Dollar
- 22:33General
- 22:33is
- 22:34that
- 22:34local
- 22:34factor
- 22:35for
- 22:35a
- 22:35lot
- 22:35of
- 22:35the
- 22:35American
- 22:36population.
- 22:36And
- 22:37so
- 22:37Amazon
- 22:38is
- 22:38not
- 22:38that.
- 22:39Now
- 22:39Amazon
- 22:39can
- 22:40try
- 22:40to
- 22:40continue
- 22:40to
- 22:41fortify
- 22:41its
- 22:41E
- 22:42commerce
- 22:42position
- 22:42with
- 22:43the
- 22:43marketplace,
- 22:44which
- 22:44it's
- 22:44done
- 22:44very
- 22:45well
- 22:45and
- 22:45will
- 22:45continue
- 22:46to
- 22:46do
- 22:46well
- 22:46in
- 22:46that
- 22:46regard.
- 22:47But
- 22:47I
- 22:47think
- 22:47there's
- 22:47a
- 22:48point
- 22:48that
- 22:48you're
- 22:48making
- 22:48here
- 22:48which
- 22:49is,
- 22:49you
- 22:49know,
- 22:49Again,
- 22:50it
- 22:50goes
- 22:50to
- 22:50Walmart
- 22:50too,
- 22:51to
- 22:51some
- 22:51degree.
- 22:51But
- 22:51Dollar
- 22:52General
- 22:52and
- 22:52Walmart
- 22:53both
- 22:53have
- 22:53that
- 22:53local
- 22:53perception
- 22:54of
- 22:54the
- 22:54place
- 22:54you
- 22:55shop
- 22:55and
- 22:55there's
- 22:55an
- 22:56affinity
- 22:56to
- 22:56that
- 22:56that
- 22:56is
- 22:57hard
- 22:57to
- 22:57break.
- 22:57Ultimately
- 22:58over
- 22:58time,
- 22:58I
- 22:59think
- 22:59the
- 22:59challenge.
- 22:59Will
- 23:00be
- 23:01how
- 23:01do
- 23:01you
- 23:01get
- 23:01shoppers
- 23:02to
- 23:02change
- 23:02their
- 23:03behavior
- 23:03when
- 23:03they're
- 23:04ordering
- 23:04something?
- 23:05Because
- 23:05that's
- 23:05never
- 23:05been
- 23:06shopper
- 23:06behavior
- 23:07in
- 23:07the
- 23:07past.
- 23:07Right.
- 23:08But
- 23:08how
- 23:08is
- 23:08Dollar
- 23:09General
- 23:09getting
- 23:09in
- 23:09front
- 23:09of
- 23:10them
- 23:10with
- 23:10announcements
- 23:11like
- 23:11this,
- 23:11offering
- 23:12this
- 23:12dollar
- 23:13delivery
- 23:16be
- 23:16the
- 23:16challenge?
- 23:16Like,
- 23:16am
- 23:16I
- 23:16going
- 23:16to
- 23:17go
- 23:17to
- 23:17my
- 23:17phone
- 23:17and
- 23:17open
- 23:17up
- 23:18my
- 23:18DG
- 23:18app?
- 23:19My
- 23:19dg,
- 23:20which
- 23:20is
- 23:20the
- 23:21new
- 23:21acronym
- 23:21we're
- 23:21using.
- 23:22Right,
- 23:22right.
- 23:23And,
- 23:24and
- 23:24that
- 23:24will
- 23:24be
- 23:25the
- 23:25challenge.
- 23:25But
- 23:26I
- 23:26do
- 23:26think
- 23:26there
- 23:26are
- 23:26some
- 23:27very
- 23:27loyal
- 23:28in
- 23:28those
- 23:28rural
- 23:29communities,
- 23:29people
- 23:30that
- 23:30love
- 23:30their
- 23:30Dollar
- 23:31General,
- 23:31it's
- 23:31the
- 23:32closest
- 23:32store
- 23:32to
- 23:32them.
- 23:33So
- 23:33I
- 23:33would
- 23:33say
- 23:33that's
- 23:33the
- 23:34biggest
- 23:34challenge.
- 23:35Yeah.
- 23:35And
- 23:35also
- 23:35like
- 23:36how
- 23:36much
- 23:36assortment
- 23:36you
- 23:37can
- 23:37provide
- 23:37via
- 23:37this
- 23:38method
- 23:38too.
- 23:38Like,
- 23:39you
- 23:39know,
- 23:39is
- 23:40it,
- 23:40is
- 23:40it,
- 23:40is
- 23:41it
- 23:41going
- 23:41to
- 23:41give
- 23:41people
- 23:42what
- 23:42they
- 23:42want
- 23:42consistently?
- 23:43I
- 23:43also
- 23:43think
- 23:43it
- 23:44gets
- 23:44potentially
- 23:44into
- 23:44like
- 23:45a
- 23:45membership
- 23:45aspect
- 23:46too.
- 23:46Like
- 23:46with
- 23:46dol,
- 23:47it
- 23:47gives
- 23:48them
- 23:48potentially
- 23:48another
- 23:48income
- 23:49source
- 23:49in
- 23:49the
- 23:49long
- 23:49run
- 23:50as
- 23:50they're
- 23:50testing
- 23:50this
- 23:50out
- 23:51and
- 23:51understand
- 23:51how
- 23:52valuable
- 23:52it
- 23:52is
- 23:52to
- 23:53different
- 23:53people.
- 23:53So.
- 23:54All
- 23:54right,
- 23:54well,
- 23:55great
- 23:55discussion.
- 23:55God,
- 23:55this
- 23:56is
- 23:56so
- 23:56much
- 23:56fun.
- 23:56All
- 23:57right,
- 23:57headline
- 23:57number
- 23:57three.
- 23:58Amazon
- 23:59is
- 23:59planning
- 23:59a
- 23:59second
- 24:00round.
- 24:00This
- 24:00one's
- 24:01going
- 24:01to
- 24:01be
- 24:01huge.
- 24:01I
- 24:01can't
- 24:01wait.
- 24:02It's
- 24:03so,
- 24:03so
- 24:04timely
- 24:04that
- 24:05Amazon
- 24:05makes
- 24:05this
- 24:05announcement
- 24:06today
- 24:07and
- 24:08have
- 24:08you
- 24:08on
- 24:08the
- 24:08show.
- 24:08So
- 24:09Amazon
- 24:09is
- 24:09planning
- 24:09a
- 24:10second
- 24:10round
- 24:10of
- 24:10corporate
- 24:11job
- 24:11cuts
- 24:11this
- 24:12week
- 24:12as
- 24:13part
- 24:13of
- 24:13its
- 24:13broader
- 24:14goal
- 24:14of
- 24:14trimming
- 24:14approximately
- 24:1530,000
- 24:16white
- 24:17collared
- 24:17workers,
- 24:18with
- 24:18CEO
- 24:19Andy
- 24:19Jassy
- 24:20attributing
- 24:20the
- 24:20cuts
- 24:21to
- 24:21bureaucracy
- 24:21and
- 24:22culture
- 24:22rather
- 24:23than
- 24:23AI
- 24:23or
- 24:24financial
- 24:24pressures.
- 24:25According
- 24:26to
- 24:26Reuters,
- 24:27Amazon
- 24:27cut
- 24:28approximately
- 24:2814,000
- 24:29corporate
- 24:29jobs
- 24:29in
- 24:29October
- 24:30and
- 24:30is
- 24:30planning
- 24:30to
- 24:30cut
- 24:31roughly
- 24:31the
- 24:31same
- 24:32number
- 24:32this
- 24:33week.
- 24:33And
- 24:33actually
- 24:33just
- 24:33came
- 24:34out
- 24:34this
- 24:34morning
- 24:34before
- 24:34we
- 24:35went
- 24:35to
- 24:35print
- 24:36that
- 24:36that
- 24:36number
- 24:36is
- 24:37roughly
- 24:3716,000,
- 24:38I
- 24:38believe,
- 24:38potentially
- 24:40beginning,
- 24:40like
- 24:41I
- 24:41said,
- 24:42as
- 24:42early
- 24:42as
- 24:42today.
- 24:43The
- 24:43layoffs
- 24:43will
- 24:43affect
- 24:44Amazon
- 24:44Web
- 24:45Services,
- 24:45retail,
- 24:45prime
- 24:46video
- 24:46and
- 24:46human
- 24:47resources
- 24:47units,
- 24:48though
- 24:48the
- 24:48full
- 24:49scope
- 24:49does
- 24:49still
- 24:49remain
- 24:50unclear.
- 24:50CEO
- 24:50Andy
- 24:51Jassy
- 24:51told
- 24:51analysts
- 24:52during
- 24:52the
- 24:52company's
- 24:52Q3
- 24:53earnings
- 24:53call
- 24:53that
- 24:54the
- 24:54reduction
- 24:54was,
- 24:54quote,
- 24:55not
- 24:55really
- 24:55financially
- 24:56driven
- 24:56and
- 24:56it's
- 24:57not
- 24:57even
- 24:57really
- 24:57a
- 24:58I
- 24:58driven.
- 24:59Rather,
- 25:00it's
- 25:00culture,
- 25:01end
- 25:01quote.
- 25:01Explaining
- 25:02that
- 25:02you,
- 25:02quote,
- 25:02end
- 25:03up
- 25:03with
- 25:03a
- 25:03lot
- 25:03more
- 25:04people
- 25:04than
- 25:04you
- 25:04had
- 25:04before
- 25:05and
- 25:05you
- 25:06end
- 25:06up
- 25:06with
- 25:06a
- 25:06lot
- 25:06more
- 25:06layers.
- 25:07Oh
- 25:07my
- 25:07God,
- 25:07this
- 25:07is
- 25:08going
- 25:08to
- 25:08be
- 25:08a
- 25:08field
- 25:08day
- 25:08for
- 25:08you,
- 25:08Jen.
- 25:09End
- 25:09quote.
- 25:10The
- 25:1030,000
- 25:11total
- 25:11job
- 25:11cuts
- 25:12would
- 25:12represent
- 25:12nearly
- 25:1210%
- 25:13of
- 25:13Amazon,
- 25:13Amazon's
- 25:14corporate
- 25:14workforce,
- 25:15but
- 25:15only
- 25:15a
- 25:15small
- 25:16portion
- 25:16of
- 25:16the
- 25:16company's
- 25:171.58
- 25:18million
- 25:19total
- 25:19employees.
- 25:19I
- 25:19had
- 25:20no
- 25:20idea
- 25:20they
- 25:20had
- 25:20that
- 25:20many
- 25:20employees,
- 25:21with
- 25:21the
- 25:21majority
- 25:22working,
- 25:22of
- 25:22course,
- 25:22in
- 25:23fulfillment
- 25:23centers
- 25:24and
- 25:24warehouses.
- 25:25This
- 25:25would
- 25:25be
- 25:25the
- 25:25largest
- 25:26layoff
- 25:26in
- 25:27Amazon's
- 25:27three
- 25:28decade
- 25:28history,
- 25:29surpassing
- 25:30the
- 25:30approximately
- 25:3127,000
- 25:32jobs
- 25:32trimmed
- 25:32in
- 25:332022.
- 25:34Jen,
- 25:36Andy
- 25:36Jassy
- 25:37says
- 25:37this
- 25:37is,
- 25:37this
- 25:38is
- 25:38all
- 25:38about
- 25:38culture
- 25:39and
- 25:39bureaucracy
- 25:40and
- 25:40not
- 25:40AI
- 25:40or
- 25:40finances.
- 25:42Do
- 25:42you
- 25:42buy
- 25:42that
- 25:42explanation?
- 25:44And
- 25:44also
- 25:44here's
- 25:45the
- 25:45second
- 25:45question.
- 25:46How
- 25:46should
- 25:46the
- 25:47broader
- 25:47industry
- 25:48examine
- 25:48this
- 25:49plan
- 25:49and
- 25:49what
- 25:49action
- 25:50should
- 25:50they
- 25:50be
- 25:50thinking
- 25:50about
- 25:51taking?
- 25:52Okay,
- 25:52so
- 25:52first
- 25:53of
- 25:53all,
- 25:53I
- 25:53think
- 25:53between
- 25:54the
- 25:54two
- 25:54cuts
- 25:55since
- 25:55October,
- 25:56there's
- 25:5630,000
- 25:57jobs.
- 25:57Ish.
- 25:58Right.
- 25:58So
- 25:59I
- 25:59just
- 25:59want
- 25:59to
- 25:59take
- 25:59a
- 26:00minute
- 26:00and
- 26:00say
- 26:01that's
- 26:02never
- 26:02to
- 26:02be
- 26:02taken
- 26:02lightly.
- 26:03I
- 26:03feel
- 26:03for
- 26:03those
- 26:04affected.
- 26:04That's
- 26:04really
- 26:04hard
- 26:05stuff.
- 26:05Right.
- 26:06We're
- 26:06seeing
- 26:06these
- 26:07headlines
- 26:08every
- 26:08single
- 26:08day,
- 26:09corporate
- 26:09layoffs.
- 26:09So
- 26:10I
- 26:10want
- 26:10to
- 26:10just
- 26:10take
- 26:10a
- 26:11moment
- 26:11and
- 26:11play
- 26:12on
- 26:12the
- 26:12human
- 26:12aspect
- 26:13of
- 26:13it.
- 26:13Like
- 26:13that
- 26:14is
- 26:14very
- 26:14hard.
- 26:15Now
- 26:15to
- 26:15answer
- 26:15your
- 26:16question,
- 26:16am
- 26:17I
- 26:17buying
- 26:17the
- 26:17explanation
- 26:18here?
- 26:19I
- 26:20can
- 26:20only
- 26:20hope
- 26:21that
- 26:21Andy
- 26:21honestly
- 26:22sees
- 26:22bureaucracy
- 26:23and
- 26:23these
- 26:23quote
- 26:24unquote
- 26:24layers
- 26:25that
- 26:25have
- 26:25been
- 26:25created
- 26:26as
- 26:26a
- 26:26real
- 26:26issue.
- 26:26Because
- 26:27I
- 26:27do,
- 26:28I
- 26:28believe
- 26:29that
- 26:29is
- 26:29a
- 26:29huge
- 26:30issue.
- 26:30And
- 26:30I
- 26:30think
- 26:31anyone
- 26:31in
- 26:31corporate
- 26:31retail
- 26:32at
- 26:32a
- 26:32leadership
- 26:33level
- 26:34feels
- 26:34frustrated
- 26:35by
- 26:35this
- 26:36like
- 26:36additional
- 26:36bureaucracy.
- 26:3717
- 26:38layers
- 26:38of
- 26:38approval.
- 26:39I'm
- 26:40at
- 26:40a
- 26:40senior
- 26:40director
- 26:41role,
- 26:41VP
- 26:42level
- 26:42role.
- 26:42We
- 26:43talk
- 26:43to
- 26:43these
- 26:43executives
- 26:44every
- 26:44day
- 26:45on
- 26:45our
- 26:45team
- 26:46and
- 26:47they
- 26:47feel
- 26:47like
- 26:47they
- 26:47still
- 26:48don't
- 26:48get
- 26:48to
- 26:48own
- 26:48their
- 26:48business
- 26:49like
- 26:49they
- 26:50used
- 26:50to.
- 26:50Right.
- 26:50Like
- 26:51business
- 26:51has
- 26:52changed.
- 26:52Right.
- 26:53And
- 26:53it
- 26:54sounds
- 26:54like
- 26:54you
- 26:54were
- 26:54there.
- 26:54Right.
- 26:55So
- 26:55I'll
- 26:55never
- 26:55go
- 26:55back
- 26:56for
- 26:56that
- 26:56reason,
- 26:56actually,
- 26:57because
- 26:57I
- 26:57have
- 26:57a
- 26:57lot
- 26:57more
- 26:57autonomy
- 26:58in
- 26:58what
- 26:58I
- 26:58do
- 26:58now.
- 26:59Yeah.
- 26:59And,
- 27:00and
- 27:00I
- 27:00think
- 27:00we
- 27:01see.
- 27:01And
- 27:01this
- 27:01is
- 27:02sort
- 27:02of
- 27:02a
- 27:02side
- 27:02note
- 27:02and
- 27:02then
- 27:02I'll
- 27:03get
- 27:03back
- 27:03to
- 27:03answering
- 27:03your
- 27:03question.
- 27:04But
- 27:04we
- 27:04see
- 27:04we
- 27:05also
- 27:05with
- 27:05manufacturing
- 27:06and
- 27:06distribution,
- 27:07that
- 27:07is
- 27:07private
- 27:07equity
- 27:08backed.
- 27:08So
- 27:08they're
- 27:09like
- 27:09the
- 27:09small
- 27:09to
- 27:09midsize
- 27:10growing
- 27:11when
- 27:12PE
- 27:13steps
- 27:13in.
- 27:13And
- 27:13I
- 27:14know
- 27:14not
- 27:14everybody
- 27:14loves
- 27:14private
- 27:15equity,
- 27:15but
- 27:15when
- 27:15PE
- 27:16steps
- 27:16in,
- 27:16they
- 27:17do
- 27:17trim
- 27:17the
- 27:17fat.
- 27:18They
- 27:18minimize
- 27:19the
- 27:19layers.
- 27:19And
- 27:19they
- 27:20say
- 27:20you
- 27:20own
- 27:20your
- 27:20business
- 27:21and
- 27:21here's
- 27:21how
- 27:21we
- 27:21grow.
- 27:22And
- 27:22some
- 27:23of
- 27:23the
- 27:23leaders
- 27:23that
- 27:23step
- 27:24out
- 27:24of
- 27:24corporate
- 27:25retail
- 27:25and
- 27:25into
- 27:25those
- 27:26more
- 27:26PE
- 27:26backed
- 27:27environments,
- 27:27they
- 27:27thrive
- 27:28because
- 27:28of
- 27:28the
- 27:29autonomy.
- 27:29There's
- 27:29pressure,
- 27:30but
- 27:30there's
- 27:31autonomy.
- 27:31I've
- 27:32never
- 27:32thought
- 27:32about
- 27:32that
- 27:32actually,
- 27:32Jen,
- 27:33that's
- 27:33really,
- 27:33that's
- 27:34really
- 27:34interesting.
- 27:34The
- 27:34dichotomy
- 27:35between
- 27:35private
- 27:35equity
- 27:36which
- 27:36Makes
- 27:36sense.
- 27:36Yeah,
- 27:37because
- 27:37they're
- 27:37going
- 27:37to
- 27:37trim
- 27:37everybody
- 27:38out
- 27:38and
- 27:38you
- 27:38just
- 27:38got
- 27:38to
- 27:39own
- 27:39it
- 27:39and
- 27:39get
- 27:39it
- 27:39done.
- 27:39And
- 27:40if
- 27:40you
- 27:40don't,
- 27:40you're
- 27:40out
- 27:40probably.
- 27:41Right,
- 27:42right.
- 27:42And
- 27:42then.
- 27:42But
- 27:43if
- 27:43you
- 27:43are
- 27:43owning
- 27:43it
- 27:43and
- 27:44you're
- 27:44getting
- 27:44results,
- 27:44they
- 27:45give
- 27:45you
- 27:45even
- 27:45more
- 27:45ownership.
- 27:46Like,
- 27:46great,
- 27:46just
- 27:47send
- 27:47me
- 27:47a
- 27:47text
- 27:47before
- 27:48that
- 27:48approval.
- 27:48Instead
- 27:49of
- 27:49in
- 27:49today's
- 27:49retail
- 27:50corporate
- 27:50America,
- 27:51you
- 27:51have
- 27:51to
- 27:51make
- 27:5117
- 27:52slideshows
- 27:53and
- 27:53change
- 27:54the
- 27:54borders
- 27:54six
- 27:55times.
- 27:55Right.
- 27:56Before
- 27:56you
- 27:57can
- 27:57get
- 27:57that
- 27:57approved.
- 27:58So
- 27:58anyways,
- 27:59to
- 27:59go
- 28:00back
- 28:00to
- 28:00this,
- 28:00am
- 28:00I
- 28:01buying
- 28:01the
- 28:01explanation?
- 28:02I
- 28:02mean,
- 28:02look,
- 28:03I
- 28:03think
- 28:03both
- 28:03can
- 28:03be
- 28:04true.
- 28:04I
- 28:04think,
- 28:05think
- 28:05hopefully
- 28:06again
- 28:06I
- 28:07very
- 28:07much
- 28:07hope
- 28:07that
- 28:08he
- 28:08sees
- 28:08this
- 28:08as
- 28:08an
- 28:09issue
- 28:09and
- 28:09he's
- 28:09like,
- 28:09look,
- 28:09let's
- 28:10try
- 28:10to
- 28:10minimize
- 28:11the
- 28:11layers
- 28:11in
- 28:12bureaucracy
- 28:12and
- 28:12let
- 28:12our
- 28:13team
- 28:13do
- 28:13their
- 28:13work.
- 28:15But
- 28:15at
- 28:15the
- 28:15same
- 28:16time,
- 28:16of
- 28:16course
- 28:16there's
- 28:17a
- 28:17financial
- 28:17impact
- 28:18here.
- 28:18I
- 28:18mean
- 28:18when
- 28:18you
- 28:19trim
- 28:2016,000
- 28:21jobs,
- 28:21there's
- 28:22definitely
- 28:22a
- 28:22financial
- 28:22impact.
- 28:23And
- 28:23of
- 28:23course
- 28:24AI,
- 28:25when
- 28:25done
- 28:25right,
- 28:26allows
- 28:26strategic
- 28:27talent
- 28:27to
- 28:27do
- 28:27so
- 28:27much
- 28:28more
- 28:28with
- 28:28less
- 28:28headcount.
- 28:29So
- 28:29I
- 28:29think
- 28:29AI
- 28:30enables
- 28:32some
- 28:32of
- 28:32these
- 28:32jobs
- 28:32to
- 28:33be
- 28:33cut
- 28:34and,
- 28:34and
- 28:35the
- 28:35work
- 28:36to
- 28:36go
- 28:36on.
- 28:38Would
- 28:39I.
- 28:39Here's
- 28:39the
- 28:39second
- 28:39part
- 28:40of
- 28:40your
- 28:40question.
- 28:40Would
- 28:41I
- 28:41suggest
- 28:42that
- 28:42the
- 28:42broader
- 28:43industry
- 28:43take
- 28:43note?
- 28:44I
- 28:45don't
- 28:45know
- 28:45if
- 28:45people
- 28:46are
- 28:46going
- 28:46to
- 28:46like
- 28:46my
- 28:46answer
- 28:46here,
- 28:47Chris,
- 28:47but
- 28:48we're
- 28:48going
- 28:48to
- 28:48be
- 28:48honest
- 28:48here
- 28:49on.
- 28:49The
- 28:49OMNI
- 28:49talk,
- 28:50we
- 28:50100%
- 28:51are
- 28:51going
- 28:51to
- 28:51be
- 28:51frank.
- 28:52Yeah.
- 28:53So
- 28:53I
- 28:54just
- 28:54would
- 28:54truthfully
- 28:55say
- 28:55I
- 28:55think
- 28:55most
- 28:56organizations
- 28:57could
- 28:57cut
- 28:5710%
- 28:57of
- 28:58their
- 28:58corporate
- 28:58teams
- 28:59and
- 28:59be
- 28:59more
- 29:00effective,
- 29:00more
- 29:00efficient
- 29:01as
- 29:01long
- 29:01as
- 29:01it's
- 29:02done
- 29:02really
- 29:02well.
- 29:03I
- 29:03think
- 29:03it's
- 29:04good
- 29:04business
- 29:04in
- 29:04some
- 29:05ways.
- 29:05We're
- 29:05not
- 29:05the
- 29:06same,
- 29:06same
- 29:06business
- 29:07we
- 29:07were
- 29:0710
- 29:07years
- 29:07ago.
- 29:08We
- 29:08shouldn't
- 29:08have
- 29:09the
- 29:09same
- 29:09size
- 29:09teams
- 29:10we
- 29:10had
- 29:1010
- 29:10years
- 29:11ago.
- 29:11I
- 29:11think
- 29:11it
- 29:11just
- 29:12makes
- 29:12sense.
- 29:14What
- 29:15I've
- 29:15seen
- 29:15that
- 29:15has
- 29:15gone
- 29:16wrong
- 29:16is
- 29:17some
- 29:17of
- 29:17these
- 29:17organizations
- 29:19making
- 29:19these
- 29:19types
- 29:20of
- 29:20cuts
- 29:22and
- 29:23saying,
- 29:23hey,
- 29:23AI
- 29:24can
- 29:24help.
- 29:25But
- 29:25instead
- 29:26of
- 29:26actually
- 29:27doing
- 29:27the
- 29:28work
- 29:28to
- 29:28create
- 29:29better
- 29:29budgets,
- 29:30better
- 29:30support,
- 29:31better
- 29:31tech,
- 29:32they're
- 29:32giving
- 29:33them
- 29:33like
- 29:33half
- 29:33baked
- 29:34tech.
- 29:34Here's
- 29:35a
- 29:35chat
- 29:35GPT
- 29:37and
- 29:37now
- 29:38can
- 29:38you
- 29:38do
- 29:38six
- 29:38jobs?
- 29:39Because
- 29:39we
- 29:39just
- 29:39cut
- 29:39the
- 29:40five
- 29:40around
- 29:40you
- 29:41and
- 29:41that's
- 29:41gonna
- 29:42burn
- 29:42out
- 29:42top
- 29:42talent
- 29:43fast.
- 29:43Right.
- 29:43So
- 29:43I
- 29:43think
- 29:44that,
- 29:44I
- 29:44mean
- 29:44it
- 29:44has
- 29:44to
- 29:44be
- 29:45done
- 29:45really
- 29:45well.
- 29:45I'm
- 29:46not
- 29:46sitting
- 29:46here
- 29:46saying
- 29:47I'm
- 29:47going
- 29:47to
- 29:47be
- 29:47the
- 29:47expert
- 29:48on
- 29:48how
- 29:48to
- 29:48do
- 29:48that,
- 29:49but
- 29:49I've
- 29:49seen
- 29:50it
- 29:50gone
- 29:50wrong
- 29:51when
- 29:51it's
- 29:51done
- 29:52incorrectly.
- 29:53But
- 29:53overall
- 29:53I,
- 29:54I'm
- 29:55a
- 29:55fan
- 29:55of
- 29:55trimming
- 29:56the
- 29:56fat
- 29:56at
- 29:56the,
- 29:56on
- 29:56the
- 29:57corporate
- 29:57teams
- 29:57and
- 29:58and
- 29:58just
- 29:58hiring
- 29:59better
- 29:59A
- 29:59players
- 29:59for
- 30:00the
- 30:00roles
- 30:00that
- 30:00you
- 30:00keep.
- 30:01That's
- 30:01really
- 30:01interesting
- 30:02too.
- 30:02I
- 30:02didn't
- 30:02expect
- 30:03to
- 30:03go
- 30:03in
- 30:03that
- 30:03direction.
- 30:03It's
- 30:04funny
- 30:04because
- 30:04it's
- 30:04timely.
- 30:04I'm
- 30:05having
- 30:05a,
- 30:05I'm
- 30:05doing
- 30:05a
- 30:06recording
- 30:06a
- 30:06podcast
- 30:06with
- 30:07Experian
- 30:07Technologies
- 30:08on
- 30:08Monday
- 30:08and
- 30:09that's
- 30:09one
- 30:09of
- 30:09the
- 30:09questions
- 30:10I'm
- 30:10going
- 30:10to
- 30:10ask
- 30:10them
- 30:10is
- 30:11like,
- 30:11how
- 30:11do
- 30:11you
- 30:11actually
- 30:11implement
- 30:12AI
- 30:13for
- 30:13the
- 30:13purpose
- 30:13of
- 30:14workplace
- 30:14efficiency?
- 30:15And
- 30:15when
- 30:16you
- 30:16put
- 30:16it
- 30:16in
- 30:16the
- 30:16context
- 30:16of
- 30:17like,
- 30:17how
- 30:17do
- 30:17you
- 30:17think
- 30:17about
- 30:17your
- 30:18organizational
- 30:18design?
- 30:19I
- 30:19think
- 30:19that's
- 30:20a
- 30:20really
- 30:20great
- 30:20point
- 30:21you're
- 30:21making,
- 30:21Jen,
- 30:21is
- 30:22like,
- 30:22I
- 30:22would
- 30:22probably
- 30:23experiment
- 30:24with
- 30:24what
- 30:24the
- 30:24right
- 30:24answers
- 30:25are
- 30:25for
- 30:25workplace
- 30:26efficiency
- 30:26before
- 30:26I
- 30:26just
- 30:27go
- 30:27and
- 30:27make
- 30:27cuts
- 30:28on
- 30:28the
- 30:28idea
- 30:28that
- 30:28AI
- 30:29can
- 30:29get
- 30:29me
- 30:29to
- 30:30the
- 30:30place
- 30:30I
- 30:30want
- 30:30to
- 30:30be.
- 30:31And
- 30:31in
- 30:31general
- 30:32there's
- 30:32probably
- 30:32just
- 30:33as
- 30:33what
- 30:33I
- 30:33heard
- 30:33you
- 30:34say,
- 30:34in
- 30:34general
- 30:35there's
- 30:35probably
- 30:35just
- 30:36ways
- 30:36to
- 30:36trim
- 30:36the
- 30:36fat
- 30:37in
- 30:37the
- 30:37organization
- 30:38too.
- 30:38So
- 30:38I'm
- 30:38glad
- 30:39you
- 30:39came
- 30:39back
- 30:39around
- 30:39on
- 30:39that
- 30:39because
- 30:40I
- 30:40was
- 30:40going
- 30:40to,
- 30:40I
- 30:40was
- 30:40going
- 30:41to
- 30:41ask
- 30:41you
- 30:41that.
- 30:41But
- 30:41I
- 30:42mean,
- 30:42for
- 30:42me,
- 30:42I,
- 30:43I,
- 30:43I
- 30:43fundamentally
- 30:44agree
- 30:44with
- 30:44everything
- 30:44you
- 30:45said.
- 30:45I
- 30:45think
- 30:46the
- 30:46way
- 30:46I'd
- 30:47sum
- 30:47it
- 30:47up
- 30:47from
- 30:47my
- 30:47perspective
- 30:48in
- 30:48my
- 30:48language
- 30:49is
- 30:49like,
- 30:49I
- 30:50think
- 30:50it's
- 30:50just
- 30:50good
- 30:50business.
- 30:51And
- 30:51does
- 30:51it
- 30:51have
- 30:52to
- 30:52do
- 30:52with
- 30:52AI
- 30:53or
- 30:53does
- 30:53it
- 30:53not?
- 30:53Like,
- 30:54I
- 30:54don't
- 30:54think
- 30:55that
- 30:55question
- 30:55really
- 30:55matters.
- 30:56It's
- 30:56kind
- 30:56of
- 30:56a,
- 30:57it's
- 30:57kind
- 30:57of
- 30:57a
- 30:57moot
- 30:57point
- 30:58at
- 30:58the
- 30:58end
- 30:58of
- 30:58the
- 30:58day.
- 30:59And
- 30:59at
- 31:00the
- 31:00end
- 31:00of
- 31:00the
- 31:00day
- 31:00you
- 31:00just
- 31:00always
- 31:01need
- 31:01to
- 31:01get
- 31:01in
- 31:02front
- 31:02of
- 31:02things
- 31:02and
- 31:02get
- 31:03leaner
- 31:03as
- 31:04much
- 31:04as
- 31:04you
- 31:04can.
- 31:04And
- 31:05so
- 31:05whether
- 31:05that's
- 31:05chewing
- 31:06the
- 31:06trimming
- 31:07the
- 31:07fat
- 31:07or
- 31:07employing
- 31:08AI,
- 31:08like
- 31:09it
- 31:09doesn't
- 31:09really
- 31:09matter.
- 31:10And
- 31:10so
- 31:10like,
- 31:10I
- 31:10think
- 31:10it's
- 31:11just
- 31:11good
- 31:11business.
- 31:11And
- 31:11I
- 31:11think
- 31:12to
- 31:12your
- 31:12point
- 31:12too,
- 31:13the
- 31:14smart
- 31:14retailers
- 31:15are
- 31:15looking
- 31:15at
- 31:15this
- 31:16announcement
- 31:16and
- 31:16going,
- 31:17huh,
- 31:18do
- 31:18I
- 31:18need
- 31:18to
- 31:18take
- 31:19a
- 31:19hard
- 31:19look
- 31:19at
- 31:19this
- 31:19in
- 31:19my
- 31:20organization?
- 31:21And
- 31:21my
- 31:22question
- 31:22for
- 31:22you
- 31:22though
- 31:22is
- 31:22like,
- 31:23how
- 31:23many,
- 31:23how
- 31:23many
- 31:24executives
- 31:24do
- 31:24you
- 31:24think
- 31:24think
- 31:25are
- 31:25doing
- 31:25that
- 31:26versus
- 31:26they're
- 31:26just
- 31:26like,
- 31:27this
- 31:27is
- 31:27a
- 31:27one
- 31:28off,
- 31:28Like,
- 31:28I'm
- 31:28not
- 31:28going
- 31:28to
- 31:28pay
- 31:28attention
- 31:29to
- 31:29it.
- 31:29I'm
- 31:29just
- 31:29going
- 31:29to
- 31:29look
- 31:29at
- 31:29my
- 31:30organization,
- 31:30keep
- 31:30running
- 31:30it
- 31:31the
- 31:31same
- 31:31way.
- 31:31Or
- 31:31do
- 31:32you
- 31:32think
- 31:32most
- 31:32of
- 31:32the
- 31:32leaders
- 31:33generally
- 31:33are
- 31:33trying
- 31:34to
- 31:34look
- 31:34at
- 31:34this
- 31:34type
- 31:34of
- 31:35thing?
- 31:35Every
- 31:35single
- 31:36year?
- 31:37To
- 31:38my
- 31:38knowledge,
- 31:39in
- 31:39our
- 31:40clients
- 31:40and
- 31:40in
- 31:40our
- 31:41network,
- 31:41every
- 31:42single
- 31:42year
- 31:42we're
- 31:43looking
- 31:43at
- 31:43workplace
- 31:44efficiency
- 31:45and
- 31:45org
- 31:45charts.
- 31:47What?
- 31:48I
- 31:48don't
- 31:48know,
- 31:49I
- 31:50know,
- 31:50you
- 31:50know,
- 31:50some
- 31:50people
- 31:51put
- 31:51it
- 31:51on
- 31:51hr,
- 31:52like,
- 31:52hey,
- 31:52is
- 31:52HR
- 31:52working
- 31:53on
- 31:53this?
- 31:53Well,
- 31:54here's
- 31:54the
- 31:54deal,
- 31:54if
- 31:55we're
- 31:55talking
- 31:55about
- 31:55it
- 31:55being
- 31:55done
- 31:56well,
- 31:57you
- 31:57have
- 31:57to
- 31:57tell
- 31:57HR
- 31:58what
- 31:58you
- 31:58can
- 31:59and
- 31:59can't
- 31:59do
- 31:59without
- 32:00and
- 32:00where
- 32:01you
- 32:01could
- 32:01thrive.
- 32:02And
- 32:02hey,
- 32:02we
- 32:02can
- 32:02get
- 32:03rid
- 32:03of
- 32:03two
- 32:03headcount.
- 32:04Because
- 32:05I
- 32:05want
- 32:05to
- 32:05implement
- 32:05this
- 32:06tech
- 32:06to
- 32:06take
- 32:06over.
- 32:07Like
- 32:07there
- 32:07has
- 32:07to
- 32:07be
- 32:08again,
- 32:08that
- 32:08plan.
- 32:09It's
- 32:09not
- 32:09just
- 32:09HR
- 32:10makes
- 32:10the
- 32:10decision
- 32:11and
- 32:11OPS
- 32:12has
- 32:12to
- 32:12deal
- 32:12with
- 32:12it,
- 32:13or
- 32:13OPS
- 32:13makes
- 32:13the
- 32:14decision
- 32:14and
- 32:14tells
- 32:14HR
- 32:15there
- 32:15really
- 32:15needs
- 32:15to
- 32:15be
- 32:15a
- 32:16collaboration
- 32:16there
- 32:16for
- 32:17it
- 32:17to
- 32:17be
- 32:17done
- 32:17well.
- 32:18Right.
- 32:18And
- 32:18that,
- 32:19that
- 32:19goes
- 32:19back
- 32:19to
- 32:19your
- 32:20point
- 32:20about
- 32:20bureaucracy
- 32:20too,
- 32:21because
- 32:21that
- 32:21becomes
- 32:21difficult
- 32:22as
- 32:22an
- 32:22executive
- 32:22too,
- 32:23because
- 32:23how
- 32:23much
- 32:23of
- 32:24that
- 32:24do
- 32:24you
- 32:24actually
- 32:24owe
- 32:25in
- 32:25terms
- 32:26of
- 32:26determining
- 32:26the
- 32:27design
- 32:27and
- 32:27creation
- 32:28of
- 32:28your
- 32:28organizational
- 32:29structure
- 32:29underneath
- 32:30you?
- 32:30So
- 32:30it's
- 32:31kind
- 32:31of
- 32:31like
- 32:31a
- 32:31chicken
- 32:31and
- 32:31the
- 32:32egg
- 32:32thing
- 32:32that
- 32:32you
- 32:32start
- 32:32to
- 32:33get
- 32:33into
- 32:33here
- 32:33if
- 32:33you're
- 32:34not
- 32:34careful
- 32:34as
- 32:34well.
- 32:35For
- 32:35sure.
- 32:35I
- 32:36mean,
- 32:36in
- 32:36my
- 32:36ideal
- 32:37situation,
- 32:38and
- 32:38unfortunately,
- 32:39they
- 32:39don't
- 32:39always
- 32:39call
- 32:39me
- 32:40Chris.
- 32:40I
- 32:40don't
- 32:40know
- 32:40why
- 32:42they
- 32:42don't
- 32:43always
- 32:43call
- 32:43me
- 32:43either.
- 32:44Listen
- 32:44to
- 32:44me.
- 32:45But
- 32:46in
- 32:46my
- 32:46ideal
- 32:47situation,
- 32:48you
- 32:48leave
- 32:49it
- 32:49up
- 32:49to
- 32:49the
- 32:49business
- 32:50leader,
- 32:50right?
- 32:50As
- 32:51much
- 32:51as
- 32:51possible,
- 32:51you
- 32:52say,
- 32:52hey,
- 32:52here's
- 32:52what
- 32:53we
- 32:53need
- 32:53to
- 32:53hit.
- 32:53Here's
- 32:54the
- 32:54margins
- 32:54we
- 32:54need
- 32:54to
- 32:54be
- 32:55at,
- 32:55here's
- 32:55the
- 32:55revenue,
- 32:56here's
- 32:57plan,
- 32:57right?
- 32:57Everyone
- 32:57has
- 32:58a
- 32:58budget.
- 32:58We're
- 32:59in
- 32:59retail.
- 32:59We
- 32:59watch
- 33:00every
- 33:00dollar
- 33:01in
- 33:01that,
- 33:03let
- 33:03them
- 33:03figure
- 33:03out
- 33:04how
- 33:04to
- 33:04get
- 33:04there.
- 33:04But
- 33:04then
- 33:05it's
- 33:05on
- 33:05them
- 33:05if
- 33:05they
- 33:06don't,
- 33:06right?
- 33:06If
- 33:06you
- 33:06decide
- 33:07to
- 33:07headcount
- 33:07is
- 33:08what
- 33:08you
- 33:08needed.
- 33:09But
- 33:09now
- 33:10you're
- 33:10not
- 33:10hitting
- 33:11plan,
- 33:12you
- 33:12know,
- 33:13bad
- 33:13plan,
- 33:13figure
- 33:14it
- 33:14out,
- 33:14go
- 33:14fix
- 33:15it.
- 33:15That's
- 33:15what
- 33:16I
- 33:16think.
- 33:16Yeah.
- 33:17And
- 33:17the
- 33:17other
- 33:18thing
- 33:18I've
- 33:18been
- 33:18thinking
- 33:18a
- 33:18lot
- 33:18about
- 33:19too.
- 33:19Sorry,
- 33:19I'm
- 33:19gonna
- 33:19go
- 33:19long
- 33:20here
- 33:20because
- 33:20I
- 33:20think
- 33:20this
- 33:20is
- 33:20a
- 33:21really
- 33:21important
- 33:21conversation.
- 33:22I
- 33:22think
- 33:22it's
- 33:22really
- 33:22important
- 33:22for
- 33:23all
- 33:23the
- 33:23executives
- 33:23out
- 33:23there
- 33:23to
- 33:24hear
- 33:24it
- 33:24too,
- 33:24is,
- 33:25you
- 33:25know,
- 33:25with
- 33:25AI,
- 33:26like,
- 33:26I'm
- 33:26almost.
- 33:27I'm
- 33:27almost
- 33:27of
- 33:27the
- 33:28opinion
- 33:28that
- 33:28if
- 33:28I
- 33:28was
- 33:28leading
- 33:29a
- 33:29retail
- 33:29company,
- 33:30I
- 33:30would
- 33:30be
- 33:30going
- 33:31to
- 33:31my
- 33:31executives
- 33:32and
- 33:32saying,
- 33:33okay,
- 33:33you
- 33:34come
- 33:34back
- 33:34and
- 33:34tell
- 33:35me,
- 33:35because
- 33:36you've
- 33:36been
- 33:36around
- 33:37and
- 33:37exposed
- 33:37to
- 33:37AI
- 33:38for
- 33:38the
- 33:38last
- 33:38two
- 33:39years.
- 33:39Where
- 33:40do
- 33:40you
- 33:40think
- 33:40it's
- 33:40applicable
- 33:41in
- 33:41your
- 33:41organization?
- 33:42And
- 33:42how
- 33:42much
- 33:43efficiency
- 33:43do
- 33:43you
- 33:44think
- 33:44you
- 33:44can
- 33:44get?
- 33:45And
- 33:45I
- 33:45do
- 33:45that
- 33:46for
- 33:46two
- 33:46reasons.
- 33:46One,
- 33:46because
- 33:47the
- 33:47exercise
- 33:47is
- 33:48going
- 33:48to
- 33:48be
- 33:48beneficial.
- 33:49Just
- 33:49an
- 33:49injection
- 33:50general,
- 33:50to
- 33:50decide
- 33:50where
- 33:51and
- 33:51how
- 33:51you
- 33:51could
- 33:51strip
- 33:52things
- 33:52out?
- 33:52And
- 33:53then
- 33:53two,
- 33:53the
- 33:53other
- 33:53point,
- 33:54for
- 33:54me
- 33:54as
- 33:54the
- 33:54leader,
- 33:55it
- 33:55tells
- 33:55me
- 33:55who's
- 33:56really
- 33:56equipped
- 33:57in
- 33:57having
- 33:57that
- 33:57conversation
- 33:58and
- 33:58who
- 33:58really
- 33:58understands
- 33:59what
- 33:59AI
- 34:00can
- 34:00do.
- 34:00For
- 34:00me
- 34:01now
- 34:01as
- 34:01a
- 34:01CEO,
- 34:02I
- 34:02might
- 34:02need
- 34:02help
- 34:02to
- 34:02bring
- 34:03in
- 34:03to
- 34:03understand,
- 34:04engage
- 34:04that
- 34:05acumen.
- 34:06But
- 34:06that's
- 34:06the
- 34:07conversation.
- 34:07I
- 34:07don't
- 34:07know.
- 34:08What
- 34:08do
- 34:08you
- 34:08think
- 34:08of
- 34:08that
- 34:08approach,
- 34:08Jen?
- 34:09Because
- 34:09I
- 34:09think
- 34:09that
- 34:10that
- 34:10is
- 34:10something
- 34:10I
- 34:11would
- 34:11be
- 34:11thinking
- 34:11very
- 34:12hard
- 34:12about
- 34:12doing.
- 34:13100%
- 34:14we
- 34:14say
- 34:15all
- 34:16leaders
- 34:16in
- 34:17this
- 34:17industry
- 34:17are
- 34:17now
- 34:18tech
- 34:18leaders.
- 34:18I
- 34:18mean
- 34:19we
- 34:19cannot
- 34:19have
- 34:20really
- 34:20strong
- 34:20operators
- 34:21that
- 34:21just
- 34:21like,
- 34:22oh,
- 34:22I
- 34:22don't,
- 34:22I
- 34:22don't
- 34:22dabble
- 34:23with
- 34:23that.
- 34:24It's
- 34:24just
- 34:24not,
- 34:25it's
- 34:25not
- 34:25the
- 34:25way
- 34:25you
- 34:25run
- 34:25business
- 34:26anymore.
- 34:26Right.
- 34:27So
- 34:27I
- 34:27would
- 34:28say
- 34:28100%
- 34:29the
- 34:29best
- 34:29leaders
- 34:30in
- 34:30this
- 34:30industry
- 34:30and
- 34:31even
- 34:31things
- 34:31that
- 34:31our
- 34:32clients
- 34:32are
- 34:32looking
- 34:32for
- 34:33is,
- 34:33are
- 34:34they
- 34:34forward
- 34:34thinking,
- 34:35are
- 34:35they
- 34:35going
- 34:35to
- 34:35bring
- 34:35us
- 34:36tech
- 34:36solutions?
- 34:37Are
- 34:37they
- 34:37going
- 34:37to
- 34:37do
- 34:38the
- 34:38work?
- 34:38Right.
- 34:38Because
- 34:39there's
- 34:39not
- 34:39this
- 34:40one
- 34:40IT
- 34:41team
- 34:41that
- 34:41can
- 34:41assess
- 34:42every
- 34:42single
- 34:43AI
- 34:43solution
- 34:44for
- 34:44every
- 34:44single
- 34:45team.
- 34:46It's
- 34:46just
- 34:46too
- 34:46complex.
- 34:47Right.
- 34:47It
- 34:47doesn't.
- 34:48And
- 34:48to
- 34:48be
- 34:48honest,
- 34:49if
- 34:49I'm
- 34:49owning
- 34:49the
- 34:49business,
- 34:50if
- 34:50I'm
- 34:51owning
- 34:51marketing,
- 34:52I
- 34:52don't
- 34:52want
- 34:53the
- 34:53IT
- 34:53team
- 34:54to
- 34:54tell
- 34:54me
- 34:54what
- 34:54I
- 34:55should
- 34:55explore.
- 34:55I
- 34:55want
- 34:56to
- 34:56go
- 34:56out
- 34:56there,
- 34:57explore
- 34:57the
- 34:57options
- 34:58and
- 34:58then
- 34:58bring
- 34:58back
- 34:58like,
- 34:59hey,
- 34:59IT
- 34:59team.
- 35:00I've
- 35:00heard
- 35:00about
- 35:00these
- 35:01three
- 35:01options
- 35:02that
- 35:02I'm
- 35:02really
- 35:03interested
- 35:03in.
- 35:04I've
- 35:04done
- 35:04these
- 35:04demos.
- 35:05I
- 35:05understand
- 35:05what
- 35:05they
- 35:05could
- 35:05do
- 35:06for
- 35:06us.
- 35:06Can
- 35:06you
- 35:06now
- 35:07explore?
- 35:07Right.
- 35:08I
- 35:08think
- 35:08there's,
- 35:09I
- 35:09guess
- 35:09I
- 35:09would
- 35:09just
- 35:10say
- 35:10I
- 35:10agree
- 35:10with
- 35:10you
- 35:10100%
- 35:11and
- 35:11clients
- 35:12are
- 35:12definitely
- 35:13looking
- 35:13for
- 35:14that
- 35:14in
- 35:14leadership
- 35:14today.
- 35:15Yeah,
- 35:15yeah.
- 35:16And
- 35:16here's
- 35:16the
- 35:16goal
- 35:16that
- 35:17I'm
- 35:17putting
- 35:17to
- 35:17my
- 35:18work
- 35:18ultimately
- 35:18that
- 35:19we're
- 35:19all
- 35:19driving
- 35:19to
- 35:20and
- 35:20holding
- 35:20hands
- 35:21to
- 35:21get
- 35:21to.
- 35:21I
- 35:22think
- 35:22that's
- 35:22the
- 35:22other
- 35:22important
- 35:23thing.
- 35:23You've
- 35:23got
- 35:23to
- 35:23put
- 35:24your
- 35:24feet
- 35:24to
- 35:24the
- 35:24fire
- 35:25as
- 35:25a
- 35:25leader
- 35:25to
- 35:26say
- 35:26like
- 35:26at
- 35:26some
- 35:26point,
- 35:27like,
- 35:27here's
- 35:27what
- 35:27I'm
- 35:27going
- 35:27to
- 35:28get,
- 35:28here's
- 35:28what
- 35:28I'm
- 35:28going
- 35:28to
- 35:28get
- 35:28back
- 35:29for
- 35:29the
- 35:29organization.
- 35:29And
- 35:30it's
- 35:30going
- 35:30to
- 35:30take
- 35:30a
- 35:30lot
- 35:31of
- 35:31tough
- 35:31conversations
- 35:31as
- 35:32well
- 35:32along
- 35:32the
- 35:32way
- 35:33too.
- 35:33Both
- 35:34for.
- 35:34With
- 35:34the
- 35:34deciding
- 35:35the
- 35:35tech
- 35:35and
- 35:35ultimately
- 35:36the
- 35:36layout.
- 35:36The,
- 35:37the
- 35:37impact
- 35:38downstream
- 35:38to
- 35:38the
- 35:39workforce
- 35:39too,
- 35:39over
- 35:39the
- 35:40organization,
- 35:40others.
- 35:41That's
- 35:41right.
- 35:41The
- 35:42other
- 35:42thing
- 35:42I
- 35:42just
- 35:42want
- 35:43to,
- 35:43because
- 35:43I
- 35:43could
- 35:43get
- 35:43on
- 35:43a
- 35:44soapbox
- 35:44about
- 35:44this,
- 35:44I
- 35:45just
- 35:45want
- 35:45to
- 35:45share
- 35:45is
- 35:46the
- 35:46time
- 35:46is
- 35:47now
- 35:47to
- 35:47make
- 35:47sure
- 35:47you
- 35:48are
- 35:48bringing
- 35:48in
- 35:48the
- 35:49most
- 35:50strategic
- 35:50talent.
- 35:51If
- 35:51you
- 35:51have
- 35:52doers,
- 35:52and
- 35:52we
- 35:52have
- 35:53a
- 35:53lot
- 35:53of
- 35:53doers
- 35:53in
- 35:54leadership
- 35:54seats.
- 35:54It's
- 35:55just
- 35:55the
- 35:55way
- 35:55the
- 35:55industry
- 35:56has
- 35:56worked.
- 35:56Right.
- 35:57And
- 35:58they're
- 35:58probably
- 35:58fantastic
- 35:59at
- 35:59doing.
- 35:59But
- 36:00you
- 36:01can't
- 36:01run
- 36:01an
- 36:01organization
- 36:02or
- 36:02a
- 36:02successful
- 36:03team
- 36:03with
- 36:03AI
- 36:04if
- 36:04you
- 36:05are
- 36:05not
- 36:05strategic
- 36:07and
- 36:07truly
- 36:07strategic
- 36:08in
- 36:08the
- 36:08way
- 36:08you're
- 36:09going
- 36:09to
- 36:09use
- 36:09that
- 36:09AI
- 36:10because
- 36:10you
- 36:10do
- 36:10need
- 36:11to
- 36:11ask
- 36:11follow
- 36:11up
- 36:11questions.
- 36:12You
- 36:12do
- 36:12need
- 36:12to
- 36:12make
- 36:12sure
- 36:13it's
- 36:13not
- 36:13hallucinating.
- 36:13You
- 36:14do
- 36:14need
- 36:14to.
- 36:16There's
- 36:16just
- 36:16the
- 36:17way
- 36:17you
- 36:17drive
- 36:17AI.
- 36:18I
- 36:18would
- 36:18say
- 36:19matters.
- 36:20And
- 36:21if
- 36:21you
- 36:21put
- 36:22a
- 36:22C
- 36:22player
- 36:22in
- 36:23a
- 36:23seat
- 36:23with
- 36:23AI,
- 36:24you're
- 36:24going
- 36:24to
- 36:24get
- 36:25F
- 36:25results.
- 36:26That's
- 36:26my,
- 36:27that's
- 36:27my
- 36:27opinion.
- 36:28If
- 36:28you
- 36:28put
- 36:28an
- 36:28A
- 36:29player
- 36:29in
- 36:29a
- 36:29seat
- 36:30with
- 36:30the
- 36:30right
- 36:30AI,
- 36:31you're
- 36:31going
- 36:31to
- 36:32get
- 36:32tremendous
- 36:33results
- 36:34and
- 36:34you're
- 36:34going
- 36:34to
- 36:34see
- 36:34all
- 36:34of
- 36:35the
- 36:35benefits.
- 36:35But
- 36:35it
- 36:35doesn't
- 36:36replace
- 36:37people.
- 36:37It
- 36:38means
- 36:38your
- 36:38people
- 36:38should
- 36:38be
- 36:39more,
- 36:39more
- 36:39better,
- 36:40honestly,
- 36:41because
- 36:41you
- 36:41can
- 36:42do
- 36:42more
- 36:42with
- 36:42less
- 36:43in
- 36:43that
- 36:43way.
- 36:43Does
- 36:44that
- 36:44make
- 36:44sense?
- 36:45Yeah,
- 36:45it
- 36:45does.
- 36:45It's
- 36:46like
- 36:46we
- 36:46said
- 36:46on
- 36:46the
- 36:46show
- 36:46many
- 36:46times,
- 36:47it's
- 36:47a
- 36:47management
- 36:47tool
- 36:48first
- 36:48and
- 36:48foremost
- 36:49for
- 36:49better
- 36:50efficiency
- 36:50and
- 36:51re
- 36:51engineering
- 36:52processes
- 36:52and
- 36:53getting
- 36:53to
- 36:53places
- 36:53you
- 36:54never
- 36:54could
- 36:55as
- 36:55an
- 36:55organization
- 36:56too.
- 36:56That's
- 36:56the
- 36:57other
- 36:57inherent
- 36:57thing
- 36:57that
- 36:57I
- 36:57learned
- 36:58and
- 36:58have
- 36:58been
- 36:58thinking
- 36:58about
- 36:58ever
- 36:59since
- 36:59nrf.
- 37:00All
- 37:00right,
- 37:00Jen,
- 37:00great
- 37:01discussion.
- 37:02Oh
- 37:02my
- 37:02God.
- 37:02I
- 37:02hope
- 37:03everyone
- 37:03listens
- 37:03to
- 37:04that
- 37:04last
- 37:04however,
- 37:04however
- 37:05many
- 37:05minutes
- 37:05it
- 37:05was.
- 37:06But
- 37:06let's
- 37:06keep
- 37:06rolling.
- 37:07Let's
- 37:07go
- 37:07to
- 37:07headline
- 37:07four.
- 37:08All
- 37:08right,
- 37:09don't
- 37:10bring
- 37:10a
- 37:10recruiter
- 37:11on
- 37:11if
- 37:11you
- 37:11don't
- 37:11want
- 37:11to
- 37:11talk
- 37:11talent
- 37:12and
- 37:12AI,
- 37:12Chris.
- 37:13That's
- 37:13what
- 37:13happens.
- 37:14But
- 37:14all
- 37:14right,
- 37:14moving
- 37:15on
- 37:15to
- 37:15a
- 37:16happier
- 37:16headline
- 37:17hopefully
- 37:17than
- 37:17talking
- 37:18about
- 37:18a
- 37:18bunch
- 37:18of
- 37:18layoffs.
- 37:20Headline
- 37:20number
- 37:20four.
- 37:21Traditional
- 37:21grocers
- 37:22are
- 37:22benefiting
- 37:22from
- 37:23an
- 37:23increased
- 37:23share
- 37:24of
- 37:24short
- 37:24midday
- 37:25store
- 37:25visits
- 37:26as
- 37:26consumers
- 37:27increasingly
- 37:27view
- 37:27supermarkets
- 37:28as
- 37:28convenient
- 37:29lunch
- 37:29destinations,
- 37:31claiming
- 37:31market
- 37:31share
- 37:32from
- 37:32quick
- 37:32serve
- 37:33restaurants.
- 37:33So
- 37:33this
- 37:33is
- 37:34fun.
- 37:34According
- 37:35to
- 37:35Placer
- 37:36AI
- 37:36data.
- 37:36Data
- 37:37reported
- 37:37by
- 37:37Grocery
- 37:38Dive
- 37:39Between
- 37:402024
- 37:41and
- 37:412025,
- 37:42grocery
- 37:43stores
- 37:43gained
- 37:43an
- 37:44increasing
- 37:44share
- 37:45of
- 37:45short
- 37:45midday
- 37:46visits,
- 37:46typically
- 37:46less
- 37:47than
- 37:4710
- 37:47minutes,
- 37:47occurring
- 37:48between
- 37:4811am
- 37:49and
- 37:493pm
- 37:50over
- 37:50quick
- 37:51service
- 37:51restaurants.
- 37:52Traditional
- 37:53grocers
- 37:53saw
- 37:53their
- 37:53relative
- 37:54share
- 37:54of
- 37:55convenient
- 37:55lunch
- 37:55destinations.
- 37:57Destination
- 37:58visits
- 37:59There
- 37:59we
- 37:59go.
- 38:00Grow
- 38:00from
- 38:0015.9%
- 38:01to
- 38:0216.6%
- 38:03year
- 38:03over
- 38:04year,
- 38:04representing
- 38:04the
- 38:05largest
- 38:05increase
- 38:05among
- 38:06grocery
- 38:064%
- 38:06formats.
- 38:07Placer
- 38:08noted
- 38:08these
- 38:09metrics
- 38:09underscore
- 38:10the
- 38:10strong
- 38:10demand
- 38:11for
- 38:11on
- 38:12the
- 38:12go
- 38:12meal
- 38:12options
- 38:13and
- 38:13single
- 38:13serve
- 38:15shelf
- 38:16stable
- 38:17products
- 38:18that
- 38:18both
- 38:18grocery
- 38:19stores
- 38:19and
- 38:19CPG
- 38:20companies
- 38:20can
- 38:21provide.
- 38:22Chris,
- 38:22how
- 38:23should
- 38:23grocers
- 38:24react
- 38:24to
- 38:24this
- 38:24change
- 38:25in
- 38:25customer
- 38:25behavior?
- 38:26They're
- 38:26going
- 38:27to
- 38:27grocery
- 38:27stores
- 38:27for
- 38:28lunch.
- 38:28Oh
- 38:29man.
- 38:29I
- 38:29mean
- 38:29I've
- 38:30been,
- 38:30I've
- 38:30been
- 38:30on
- 38:30this
- 38:30trend
- 38:30for
- 38:31a
- 38:31while.
- 38:31I
- 38:31think
- 38:31I
- 38:31wrote
- 38:31about
- 38:31this
- 38:31for
- 38:32Placer
- 38:32a
- 38:32couple
- 38:33of
- 38:33months
- 38:33ago
- 38:33actually
- 38:34and
- 38:34I,
- 38:34you
- 38:34know,
- 38:34I
- 38:34think
- 38:35what
- 38:35I
- 38:35would
- 38:35Say
- 38:35Jen
- 38:35is
- 38:36like
- 38:36any
- 38:36good
- 38:36merchant.
- 38:37I
- 38:37would
- 38:37react
- 38:38very
- 38:38quickly
- 38:39and
- 38:39go
- 38:39all
- 38:39in
- 38:40on
- 38:40it.
- 38:40I
- 38:41would
- 38:41overtly
- 38:41merchandise
- 38:42to
- 38:42it.
- 38:42You
- 38:42know,
- 38:42that's
- 38:43what
- 38:43I
- 38:43would
- 38:43tell
- 38:43you,
- 38:43Jen,
- 38:43is
- 38:44I'd
- 38:44overtly
- 38:44merchandise
- 38:45to
- 38:45it.
- 38:45And
- 38:45by
- 38:45that
- 38:46I
- 38:46mean
- 38:46I
- 38:46would
- 38:46have.
- 38:47I
- 38:47would
- 38:47actually
- 38:47have
- 38:47a
- 38:47hook
- 38:48every
- 38:48single
- 38:49day
- 38:49of
- 38:49the
- 38:49week.
- 38:49And
- 38:50I
- 38:50would
- 38:50also.
- 38:50And
- 38:51here's
- 38:51what
- 38:51I
- 38:51want
- 38:51to
- 38:51get
- 38:51your
- 38:52take
- 38:52on
- 38:52it
- 38:52too.
- 38:52I
- 38:52would
- 38:53also
- 38:53craft
- 38:53my
- 38:53operational
- 38:54model
- 38:54and
- 38:55my
- 38:55investments
- 38:56around
- 38:56those
- 38:56hooks
- 38:57too,
- 38:57because
- 38:57you
- 38:58probably
- 38:58got
- 38:58to
- 38:58staff
- 38:59this
- 38:59differently
- 38:59in
- 39:00store.
- 39:00And
- 39:00you
- 39:01also
- 39:01have
- 39:01to
- 39:01invest
- 39:01in
- 39:02new
- 39:02tech
- 39:02that
- 39:03smooths
- 39:03out
- 39:03the
- 39:03operations.
- 39:04And
- 39:04so
- 39:04things
- 39:05that
- 39:05come
- 39:05to
- 39:05mind
- 39:05for
- 39:05me
- 39:05are
- 39:06like
- 39:06ESLs,
- 39:07because
- 39:07if
- 39:07you
- 39:07use
- 39:07ESLs,
- 39:08you
- 39:08can
- 39:08actually
- 39:09do
- 39:09intraday
- 39:10pricing
- 39:10on
- 39:10your
- 39:10food
- 39:11service
- 39:11bar,
- 39:11which
- 39:11I
- 39:12think
- 39:12is
- 39:12something
- 39:12that
- 39:13is
- 39:13an
- 39:13untapped
- 39:14opportunity
- 39:14when
- 39:14you
- 39:14think
- 39:15about
- 39:15it,
- 39:15especially
- 39:15given
- 39:16this
- 39:16proclivity
- 39:17in
- 39:17behavior.
- 39:18And
- 39:18I
- 39:18even
- 39:18think
- 39:19of
- 39:19things
- 39:19like
- 39:19Piccadilly
- 39:20Salad
- 39:20Bar.
- 39:20I
- 39:20sat
- 39:21next
- 39:21to
- 39:21them
- 39:21all
- 39:21week
- 39:22long
- 39:22last
- 39:22week
- 39:22at
- 39:23FMI
- 39:23Midwinter,
- 39:24or
- 39:24even
- 39:24digimarks
- 39:25barcodes
- 39:26that
- 39:26you
- 39:26can
- 39:26use
- 39:26on
- 39:27the
- 39:27salad
- 39:27bar
- 39:27to,
- 39:28to
- 39:28then
- 39:28help
- 39:28you
- 39:28control
- 39:29your
- 39:29waste
- 39:29and
- 39:29improve
- 39:30your
- 39:30revenue.
- 39:31So,
- 39:32so
- 39:32those
- 39:32are
- 39:32the
- 39:33things
- 39:33I
- 39:33would
- 39:33say.
- 39:33So
- 39:33I'm
- 39:34all
- 39:34in
- 39:34on
- 39:34this.
- 39:34Go
- 39:34for
- 39:35it.
- 39:35And
- 39:35you
- 39:35know,
- 39:35my
- 39:35thing
- 39:36for
- 39:36you
- 39:36is
- 39:36again,
- 39:36like,
- 39:37how
- 39:37would
- 39:37you
- 39:37as
- 39:38a
- 39:38grocer
- 39:38operationally
- 39:39approach
- 39:39this
- 39:40newfound
- 39:40data
- 39:41stream?
- 39:42Yeah,
- 39:43I
- 39:43mean,
- 39:43I'm
- 39:43thinking
- 39:43of
- 39:43it
- 39:44from
- 39:44the
- 39:44people
- 39:44perspective
- 39:45because
- 39:45that's
- 39:45my
- 39:45lens.
- 39:46Right.
- 39:46But
- 39:46yeah,
- 39:47I
- 39:47don't
- 39:47even
- 39:48have
- 39:48to
- 39:48think
- 39:48about
- 39:48how
- 39:49I
- 39:49would
- 39:49advise
- 39:50them
- 39:50to
- 39:50or
- 39:50how
- 39:51I
- 39:51would
- 39:51if
- 39:51I
- 39:51were
- 39:51them,
- 39:52because
- 39:52I've
- 39:52already
- 39:53seen
- 39:53them
- 39:53leaning
- 39:54in.
- 39:54Like
- 39:54you
- 39:54said,
- 39:54you've
- 39:55been
- 39:55on
- 39:55it
- 39:55for
- 39:55a
- 39:55few
- 39:55months,
- 39:56but
- 39:56we
- 39:56have
- 39:57seen
- 39:57such
- 39:57an
- 39:57increase
- 39:58in
- 39:58clients
- 39:58looking
- 39:59for
- 39:59category
- 40:00leaders
- 40:00when
- 40:00it
- 40:00comes
- 40:00to
- 40:00this
- 40:01ready
- 40:01to
- 40:01eat
- 40:01category.
- 40:02Interesting.
- 40:03They're
- 40:03building
- 40:04or
- 40:04expanding
- 40:05in
- 40:05their
- 40:05central
- 40:06kitchens
- 40:06that
- 40:06they
- 40:06own.
- 40:08They're
- 40:08building
- 40:08or
- 40:08expanding
- 40:09in
- 40:09their
- 40:09commissary,
- 40:10whatever
- 40:10you
- 40:10call
- 40:11it.
- 40:11Right.
- 40:11But
- 40:12they're
- 40:12looking
- 40:12for
- 40:13people
- 40:14that
- 40:14understand
- 40:14this
- 40:15category,
- 40:15that
- 40:16understand
- 40:17the
- 40:18opportunity
- 40:19and
- 40:19the
- 40:19margins
- 40:20and
- 40:20sort
- 40:21of
- 40:21the
- 40:21experience
- 40:22you
- 40:22can
- 40:22create
- 40:22with
- 40:23this
- 40:23category.
- 40:24And
- 40:24even
- 40:25when
- 40:25it's
- 40:25not,
- 40:25not
- 40:26a
- 40:26merchant
- 40:27that
- 40:27they're
- 40:27looking
- 40:27for
- 40:27that
- 40:28would
- 40:28own
- 40:28this
- 40:28category.
- 40:29If
- 40:29we're,
- 40:30if
- 40:30we're
- 40:30hiring
- 40:30food
- 40:30safety
- 40:31leaders,
- 40:31if
- 40:31we're
- 40:31hiring
- 40:32manufacturing
- 40:33distribution
- 40:33leaders,
- 40:34this
- 40:34topic
- 40:34is
- 40:35coming
- 40:35up
- 40:35in
- 40:35our
- 40:36conversations.
- 40:36Like,
- 40:37we
- 40:37want
- 40:37someone
- 40:37that
- 40:37understands
- 40:38this
- 40:38category.
- 40:39We
- 40:39want
- 40:40someone
- 40:40that
- 40:40understands
- 40:40opportunity.
- 40:41And
- 40:41we'll
- 40:42work
- 40:42with
- 40:42our.
- 40:43They're
- 40:43calling
- 40:44it
- 40:44all
- 40:44different
- 40:44categories.
- 40:45Right.
- 40:45But
- 40:45our
- 40:45ready
- 40:45to
- 40:45Eat
- 40:46category,
- 40:46we'll
- 40:46call
- 40:46it.
- 40:47It's.
- 40:48There's
- 40:48just
- 40:48such
- 40:48a
- 40:48big
- 40:48opportunity
- 40:49here.
- 40:49So
- 40:49operationally
- 40:50I
- 40:50would
- 40:50say
- 40:51lean
- 40:52in,
- 40:52get
- 40:52the
- 40:52right
- 40:53talent,
- 40:53focus
- 40:54on
- 40:54it,
- 40:55make
- 40:55sure
- 40:55your
- 40:56stores
- 40:56are
- 40:56ready
- 40:56for
- 40:56it.
- 40:57I
- 40:57think
- 40:57the
- 40:57way
- 40:57you
- 40:57lay
- 40:58out
- 40:58your
- 40:58store
- 40:58and
- 40:58can
- 40:59people
- 40:59sit,
- 40:59can
- 41:00they
- 41:00not?
- 41:00Right.
- 41:00There's
- 41:00the
- 41:01Whole
- 41:01Foods
- 41:01and
- 41:01then
- 41:01there's
- 41:02the
- 41:02stores
- 41:02that
- 41:03you
- 41:03can't
- 41:03go
- 41:03in
- 41:03and
- 41:04actually
- 41:04grab
- 41:04lunch
- 41:04and
- 41:05have
- 41:05an
- 41:05enjoyable
- 41:05experience.
- 41:06That's
- 41:06a
- 41:06longer
- 41:07term
- 41:07play.
- 41:08But
- 41:09overall,
- 41:09Chris,
- 41:09I
- 41:10really
- 41:10agree
- 41:10with
- 41:11you.
- 41:11You
- 41:11and
- 41:11I
- 41:11agree
- 41:11a
- 41:12lot
- 41:12today.
- 41:12We'll
- 41:12see
- 41:12what
- 41:12happens
- 41:14if
- 41:14we
- 41:14get.
- 41:15To
- 41:15a
- 41:15disagreement
- 41:15as
- 41:16we
- 41:16go
- 41:16forward
- 41:16every
- 41:16month.
- 41:16Yeah,
- 41:17yeah,
- 41:17this
- 41:17is
- 41:17crazy.
- 41:18See,
- 41:19but
- 41:19honestly,
- 41:21I
- 41:21just
- 41:21think
- 41:21as
- 41:21much
- 41:21as
- 41:22E
- 41:22Comm
- 41:22and
- 41:22digital
- 41:23and
- 41:23all
- 41:23the
- 41:23things
- 41:23that
- 41:23we
- 41:24just
- 41:24talked
- 41:24about
- 41:24in
- 41:24the
- 41:24Walmart
- 41:25headline
- 41:25are
- 41:25very
- 41:26important,
- 41:26this
- 41:27is
- 41:27really
- 41:27your
- 41:27opportunity
- 41:28to
- 41:28use
- 41:28your
- 41:28brick
- 41:29and
- 41:29mortar,
- 41:30your,
- 41:30you
- 41:31know,
- 41:31people
- 41:32walking
- 41:32into
- 41:32the
- 41:33store
- 41:33and
- 41:33create
- 41:33an
- 41:33experience.
- 41:34And
- 41:34that
- 41:34younger
- 41:35generation
- 41:35we
- 41:35know
- 41:36loves
- 41:36an
- 41:36experience.
- 41:37Like
- 41:37what's
- 41:37their
- 41:37Instagram
- 41:38picture
- 41:39going
- 41:39to
- 41:39be
- 41:39when
- 41:39they
- 41:40stop
- 41:40for
- 41:40your
- 41:40salad
- 41:41bar
- 41:41or
- 41:42your,
- 41:42your
- 41:42ready
- 41:42to
- 41:43eat
- 41:43options
- 41:44hashtag
- 41:44girl
- 41:45lunch.
- 41:45I
- 41:45don't
- 41:45know.
- 41:46That's
- 41:46a
- 41:46thing.
- 41:46Maybe
- 41:47it's
- 41:47not.
- 41:47I'm
- 41:48not
- 41:48really,
- 41:48really
- 41:48a
- 41:48cool
- 41:48millennial
- 41:49and
- 41:49like
- 41:49working
- 41:50on
- 41:50it.
- 41:50They're
- 41:50probably
- 41:51on
- 41:51TikTok,
- 41:51not
- 41:52Instagram.
- 41:52But
- 41:52anyway,
- 41:53that,
- 41:53that's
- 41:53my
- 41:54take.
- 41:55Yeah.
- 41:55And
- 41:55so
- 41:56what,
- 41:56and
- 41:56I
- 41:56read
- 41:56between
- 41:57the
- 41:57lines
- 41:57and
- 41:57what
- 41:57you
- 41:57say
- 41:58there
- 41:58and
- 41:58like,
- 41:58this
- 41:58is
- 41:59why
- 41:59I
- 41:59think
- 41:59it's,
- 41:59you're
- 41:59a
- 41:59great
- 42:00addition
- 42:00to
- 42:00the
- 42:00show.
- 42:00Every
- 42:01month
- 42:01is
- 42:01like
- 42:02you
- 42:02are
- 42:02a
- 42:02leading
- 42:03indicator
- 42:03for
- 42:04where
- 42:04people
- 42:04are
- 42:04going
- 42:05competitively
- 42:05for
- 42:06all
- 42:06you
- 42:06executives
- 42:06listening
- 42:07out
- 42:07there.
- 42:07So
- 42:07like,
- 42:08if
- 42:08you
- 42:08are
- 42:08in
- 42:08the
- 42:08grocery
- 42:09business
- 42:09and
- 42:09you
- 42:10are
- 42:10not
- 42:10doing
- 42:10what
- 42:11Jen
- 42:11is
- 42:11saying,
- 42:12you
- 42:12are
- 42:12going
- 42:12to
- 42:13be
- 42:13behind
- 42:13in
- 42:13terms
- 42:13of,
- 42:14of
- 42:14capitalizing
- 42:14on
- 42:14this
- 42:15trend.
- 42:15So.
- 42:16All
- 42:16right,
- 42:17well,
- 42:17headline
- 42:18number
- 42:18five.
- 42:19American
- 42:20Eagle
- 42:20Outfitters
- 42:21is
- 42:21shuttering
- 42:22its
- 42:22Quiet
- 42:22Logistics
- 42:23business
- 42:23after
- 42:23the
- 42:24third
- 42:24party
- 42:24logistics
- 42:25provider
- 42:25struggled
- 42:26to
- 42:26gain
- 42:26customer
- 42:27interest
- 42:27following
- 42:27the
- 42:27retailer's
- 42:282021
- 42:29acquisition
- 42:30for
- 42:30approximately
- 42:31$360
- 42:32million.
- 42:32Just.
- 42:33Just
- 42:33$360
- 42:33million.
- 42:34No
- 42:34big
- 42:34deal.
- 42:34BFD.
- 42:35According
- 42:36to
- 42:36supply
- 42:36chain
- 42:37Dive,
- 42:37American
- 42:37Eagle
- 42:38confirmed
- 42:38in
- 42:38an
- 42:38email
- 42:39that
- 42:39Quiet
- 42:39Legitimate
- 42:40will
- 42:40discontinue
- 42:41services
- 42:41in
- 42:41the
- 42:41coming
- 42:42months
- 42:42and
- 42:42end
- 42:43operations
- 42:43at
- 42:43fulfillment
- 42:44centers
- 42:44in
- 42:44Boston
- 42:45and
- 42:45Dallas.
- 42:46American
- 42:46Eagle
- 42:46acquired
- 42:47quiet
- 42:47logistics
- 42:48in
- 42:48December
- 42:482021
- 42:49for
- 42:49approximately
- 42:50the
- 42:51amount
- 42:51said
- 42:51before
- 42:51in
- 42:52cash,
- 42:52combining
- 42:53it
- 42:53with
- 42:53delivery
- 42:53startup
- 42:54Afterra
- 42:54in
- 42:55attempt
- 42:55to
- 42:55build
- 42:56an
- 42:56anti
- 42:56Amazon
- 42:57logistics
- 42:58platform.
- 42:59As
- 42:59of
- 42:59last
- 42:59year,
- 43:00Quiet
- 43:00primarily
- 43:01served
- 43:01as
- 43:02a
- 43:02regionalized
- 43:02fulfillment
- 43:03center
- 43:03network
- 43:03for
- 43:04American
- 43:04Eagle
- 43:04with
- 43:05excess
- 43:05capacity
- 43:06serving
- 43:06servicing
- 43:06third
- 43:06party
- 43:07clients.
- 43:07But
- 43:08the
- 43:08third
- 43:08party
- 43:08business
- 43:09failed
- 43:09to
- 43:09meet
- 43:10expectations.
- 43:11In
- 43:112024,
- 43:12American
- 43:12Eagle
- 43:13took
- 43:13a
- 43:13$98.3
- 43:15million
- 43:15impairment
- 43:16charge
- 43:17related
- 43:17to
- 43:17quiet
- 43:18platforms
- 43:18as
- 43:19it,
- 43:19quote,
- 43:19refocused
- 43:20operations.
- 43:21Question,
- 43:22Jen,
- 43:22what
- 43:22does
- 43:23this
- 43:23say?
- 43:23What
- 43:23does
- 43:24this
- 43:24headline
- 43:24say
- 43:24to
- 43:25you
- 43:25about
- 43:26retailers
- 43:26trying
- 43:27to
- 43:27build
- 43:27out
- 43:28and
- 43:28sell
- 43:28their
- 43:29own
- 43:29technological
- 43:30solutions?
- 43:30And
- 43:31if
- 43:31someone
- 43:31were
- 43:31to
- 43:31come
- 43:31to
- 43:32you
- 43:32and
- 43:32ask
- 43:32your
- 43:33help
- 43:34in
- 43:35finding
- 43:35the
- 43:35talent
- 43:36to
- 43:36do
- 43:36that,
- 43:36what
- 43:36would
- 43:37you
- 43:37tell
- 43:37them?
- 43:38Well,
- 43:39if
- 43:39they
- 43:39came
- 43:39to
- 43:40us
- 43:40to
- 43:40find
- 43:40the
- 43:40talent,
- 43:40my
- 43:41answer
- 43:41would
- 43:41be,
- 43:41happy
- 43:41to
- 43:41help.
- 43:44We
- 43:45can
- 43:45find
- 43:45that
- 43:45for
- 43:45you.
- 43:46So
- 43:46again,
- 43:46as
- 43:47mentioned,
- 43:47they're
- 43:47not
- 43:48always
- 43:48coming
- 43:48to
- 43:49us
- 43:49until
- 43:49they
- 43:49have
- 43:50the
- 43:50plan.
- 43:50And
- 43:51if
- 43:51they
- 43:51already
- 43:51had
- 43:51the
- 43:51plan
- 43:52and
- 43:52the
- 43:52spot
- 43:52open,
- 43:52listen,
- 43:53we'd
- 43:53find
- 43:53them
- 43:53that
- 43:53person.
- 43:54But
- 43:54I
- 43:54think
- 43:54your
- 43:55question
- 43:55is
- 43:55saying
- 43:58if
- 43:59they
- 43:59did
- 43:59come
- 44:00and
- 44:00say
- 44:00we're
- 44:00thinking
- 44:01about
- 44:01filling
- 44:01this
- 44:01role,
- 44:02Jen,
- 44:03or
- 44:03we
- 44:03could
- 44:03invest
- 44:04these
- 44:04dollars
- 44:04elsewhere.
- 44:05I
- 44:05would
- 44:05suggest
- 44:05investing
- 44:06the
- 44:06dollars
- 44:06elsewhere.
- 44:07I
- 44:08would,
- 44:08I
- 44:09would.
- 44:09I
- 44:09don't
- 44:09know
- 44:11all
- 44:11the
- 44:11details
- 44:12on
- 44:12how
- 44:12or
- 44:12why
- 44:13this
- 44:13purchase
- 44:13came
- 44:14about
- 44:14for
- 44:15$360
- 44:15million
- 44:16in
- 44:162021
- 44:17in
- 44:18the
- 44:18first
- 44:18place,
- 44:19but
- 44:19I
- 44:20just
- 44:21inherently
- 44:21think
- 44:23they
- 44:23should
- 44:24focus
- 44:24on,
- 44:24on,
- 44:25on
- 44:26their
- 44:26clear
- 44:26mission
- 44:27a
- 44:28little
- 44:28bit
- 44:28more
- 44:28than
- 44:28selling
- 44:29technology.
- 44:29Right?
- 44:30Like
- 44:30American
- 44:30Eagle.
- 44:31I
- 44:31think
- 44:31of
- 44:31jeans.
- 44:31I
- 44:31don't
- 44:32think
- 44:32of
- 44:32tech.
- 44:33And
- 44:33not
- 44:33that
- 44:33there
- 44:34wasn't
- 44:34an
- 44:34opportunity
- 44:35there,
- 44:35but
- 44:35again,
- 44:35I
- 44:35don't
- 44:35know
- 44:35all
- 44:36the
- 44:36details.
- 44:36I
- 44:37think
- 44:37this
- 44:37could
- 44:37be
- 44:37a
- 44:37case
- 44:38of
- 44:38just
- 44:38because
- 44:38you
- 44:38can
- 44:39do
- 44:39something
- 44:39doesn't
- 44:40mean
- 44:40you
- 44:40should.
- 44:41I,
- 44:41I
- 44:41think
- 44:41you
- 44:41want
- 44:42to
- 44:42stay
- 44:42close
- 44:42to
- 44:43your
- 44:43core
- 44:43mission
- 44:44and
- 44:44your
- 44:44core
- 44:44audience.
- 44:46It's
- 44:46too
- 44:46far
- 44:46outside
- 44:47of
- 44:47their
- 44:47wheelhouse
- 44:47to
- 44:48make
- 44:48that
- 44:48big
- 44:48of
- 44:48an
- 44:48investment
- 44:49and
- 44:49to
- 44:49create
- 44:49a
- 44:49quote
- 44:50unquote
- 44:50anti
- 44:51Amazon
- 44:51platform.
- 44:52I
- 44:53mean
- 44:53that's
- 44:53a
- 44:53huge
- 44:53lift
- 44:54like
- 44:54you're
- 44:54talking
- 44:55about,
- 44:55about.
- 44:55You
- 44:56might
- 44:56as
- 44:56well
- 44:56go
- 44:56start
- 44:56a
- 44:57different
- 44:57organization
- 44:58and
- 44:59partner
- 44:59with
- 44:59American
- 44:59Eagle.
- 45:00It
- 45:00feels,
- 45:00it
- 45:01feels
- 45:01like
- 45:01a
- 45:01little
- 45:01much
- 45:02on
- 45:02my
- 45:02end.
- 45:03I
- 45:03mean,
- 45:04here's
- 45:04the
- 45:04thing.
- 45:05Go
- 45:05sell
- 45:05more
- 45:05jeans,
- 45:06right?
- 45:06Like
- 45:07I,
- 45:08I
- 45:08would
- 45:08if
- 45:08I
- 45:08was
- 45:09working
- 45:09there,
- 45:09if
- 45:09I
- 45:10was
- 45:10leading
- 45:10the
- 45:10charge,
- 45:11I
- 45:11would
- 45:11focus
- 45:11on
- 45:12how
- 45:13can
- 45:13we
- 45:13sell
- 45:13more
- 45:14jeans.
- 45:15I
- 45:15have
- 45:15a
- 45:15real
- 45:16time
- 45:16issue
- 45:16with
- 45:16jeans,
- 45:16Chris.
- 45:17I
- 45:17don't
- 45:17know
- 45:17if
- 45:17you
- 45:17do
- 45:18because
- 45:18I
- 45:18feel
- 45:18like
- 45:18this
- 45:18is
- 45:18a
- 45:19woman
- 45:19thing.
- 45:19But
- 45:20I
- 45:20mean,
- 45:20are
- 45:20we
- 45:20going
- 45:20to
- 45:20going
- 45:21like
- 45:21wide
- 45:21leg
- 45:21this
- 45:22barrel
- 45:22thing?
- 45:23Are
- 45:23skinny
- 45:24jeans
- 45:24okay?
- 45:24Or
- 45:25does
- 45:25that
- 45:25date
- 45:25me?
- 45:25Like
- 45:26I,
- 45:26there's
- 45:26so
- 45:26much
- 45:27they
- 45:27could
- 45:27help
- 45:27me
- 45:27with
- 45:28that.
- 45:28I,
- 45:28I'm
- 45:29not
- 45:29in
- 45:29on
- 45:29buying
- 45:29tech
- 45:30solutions.
- 45:30I
- 45:30just
- 45:30want
- 45:31them
- 45:31to
- 45:31help
- 45:31me
- 45:31with
- 45:31my
- 45:31jeans.
- 45:33You're
- 45:33not
- 45:33alone
- 45:34on
- 45:34your
- 45:34jeans.
- 45:34I
- 45:34have
- 45:34the
- 45:35same
- 45:35Issue.
- 45:35In
- 45:35fact,
- 45:35I
- 45:35need
- 45:36to.
- 45:36My
- 45:37entire
- 45:37wardrobe.
- 45:38Yes,
- 45:38I,
- 45:38I'm,
- 45:39I'm
- 45:39down
- 45:39to
- 45:39like
- 45:39two
- 45:39pairs
- 45:40of
- 45:40jeans,
- 45:40Jen.
- 45:41And
- 45:41I
- 45:41gotta,
- 45:41I
- 45:41gotta,
- 45:42I
- 45:42gotta
- 45:42get,
- 45:42I
- 45:42gotta
- 45:43get
- 45:43some
- 45:43new
- 45:43pairs.
- 45:43I
- 45:43feel
- 45:44like
- 45:44we're
- 45:44on
- 45:44a
- 45:44jean
- 45:44trend
- 45:45cycle
- 45:45again
- 45:45too.
- 45:45So
- 45:46I
- 45:46gotta,
- 45:46I,
- 45:47I
- 45:47just
- 45:48don't
- 45:48know
- 45:48because
- 45:48I
- 45:49pick
- 45:49one
- 45:49and
- 45:50I'm
- 45:50like,
- 45:50yes,
- 45:50this
- 45:50is
- 45:50it.
- 45:51But
- 45:51then
- 45:51it
- 45:51doesn't
- 45:51go
- 45:51with
- 45:52shoes
- 45:52anymore.
- 45:52Like,
- 45:53it's
- 45:53winter
- 45:53here.
- 45:53How
- 45:53do
- 45:54I
- 45:54put
- 45:54boots
- 45:54with
- 45:54wide
- 45:55legs?
- 45:55I
- 45:55don't
- 45:55get
- 45:55it.
- 45:56Yeah,
- 45:58I
- 45:58feel
- 45:58like
- 45:58Ella
- 45:58could
- 45:59help
- 45:59me,
- 45:59so
- 45:59I'll
- 45:59talk
- 45:59to
- 46:00her
- 46:00later.
- 46:00But
- 46:01we'll
- 46:01bring
- 46:01producer
- 46:02Ella
- 46:02into
- 46:02this
- 46:02conversation
- 46:03too
- 46:03before
- 46:03we
- 46:03let
- 46:04her
- 46:04end.
- 46:04But,
- 46:05but,
- 46:05yeah,
- 46:06but
- 46:06for
- 46:07me,
- 46:07yeah,
- 46:07I
- 46:07mean,
- 46:07for
- 46:08me.
- 46:08Well,
- 46:08first
- 46:08on
- 46:08the
- 46:09jeans
- 46:09thing,
- 46:09like,
- 46:09yeah.
- 46:09And
- 46:09then
- 46:10plus
- 46:10I'm
- 46:10like
- 46:10almost
- 46:1050.
- 46:11Like
- 46:11what
- 46:11genes
- 46:12can
- 46:12I
- 46:12actually
- 46:12get
- 46:12away
- 46:12with?
- 46:12You
- 46:13know,
- 46:13that's
- 46:13the
- 46:13biggest
- 46:13question
- 46:13for
- 46:14me,
- 46:14Jen.
- 46:14But
- 46:15no,
- 46:15I
- 46:15mean,
- 46:15I
- 46:15think
- 46:16I
- 46:16agree
- 46:16with
- 46:16you.
- 46:16And
- 46:16we
- 46:16kind
- 46:16of
- 46:17talked
- 46:17about
- 46:17this
- 46:17in
- 46:17the
- 46:17first
- 46:18headline
- 46:18too.
- 46:18And
- 46:19I
- 46:19got
- 46:19to
- 46:19eat
- 46:19crow
- 46:20on
- 46:20this
- 46:20because
- 46:20when
- 46:20this
- 46:21news
- 46:21initially
- 46:22broke
- 46:22back
- 46:22in,
- 46:23what
- 46:23was
- 46:23it,
- 46:2320,
- 46:2321,
- 46:24I
- 46:24said
- 46:24in
- 46:24the
- 46:24headline,
- 46:24I
- 46:25was
- 46:25kind
- 46:25of
- 46:25intrigued
- 46:25by
- 46:26it.
- 46:26And
- 46:26I
- 46:26was
- 46:26intrigued
- 46:26by
- 46:27it
- 46:27because
- 46:27of
- 46:27the
- 46:27personality
- 46:28mainly
- 46:28of,
- 46:29of
- 46:29the
- 46:30leader
- 46:30of
- 46:30it
- 46:30at
- 46:30the
- 46:30time.
- 46:31And
- 46:31like,
- 46:31you
- 46:31know,
- 46:31I,
- 46:31I
- 46:32know
- 46:32better
- 46:32than
- 46:32that.
- 46:33And
- 46:33so
- 46:33what
- 46:33I've
- 46:33learned
- 46:34from,
- 46:34and
- 46:34this
- 46:34is
- 46:34why
- 46:34I
- 46:35like
- 46:35doing
- 46:35the
- 46:35show
- 46:35personally,
- 46:36is
- 46:36I
- 46:36learned
- 46:37from
- 46:37the
- 46:37things
- 46:37that
- 46:37I
- 46:38talk
- 46:38about
- 46:38and
- 46:38what
- 46:38works
- 46:39and
- 46:39what
- 46:39doesn't.
- 46:39And
- 46:39so
- 46:40now
- 46:40I
- 46:40know,
- 46:40know
- 46:41how
- 46:41to
- 46:41scope
- 46:42these
- 46:42types
- 46:42of
- 46:42things
- 46:42better.
- 46:43And
- 46:43so
- 46:43what
- 46:43I
- 46:43would
- 46:43say
- 46:43to
- 46:43people
- 46:44is
- 46:44like,
- 46:44yeah,
- 46:45if
- 46:45you're
- 46:45Walmart
- 46:46and
- 46:46you
- 46:46can
- 46:46create
- 46:47a
- 46:47differentiating
- 46:47place
- 46:48in
- 46:48the
- 46:48marketplace,
- 46:48you
- 46:49should
- 46:49be
- 46:49taking
- 46:49these
- 46:49approaches.
- 46:50But
- 46:50if
- 46:51you
- 46:51don't
- 46:51have
- 46:51a
- 46:51real
- 46:52differentiation
- 46:53point
- 46:53in
- 46:53why
- 46:53your
- 46:54new
- 46:54tech
- 46:54platform
- 46:55or
- 46:55your
- 46:55new
- 46:55strategy
- 46:56is
- 46:56going
- 46:56to
- 46:56stand
- 46:56out,
- 46:57you
- 46:57shouldn't
- 46:57do
- 46:58it.
- 46:58And
- 46:58so,
- 46:58and
- 46:59like,
- 46:59I'll
- 46:59never
- 46:59forget,
- 46:59like,
- 47:00as
- 47:00I
- 47:01kind
- 47:01of
- 47:01told
- 47:02people,
- 47:02I
- 47:02was
- 47:02intrigued.
- 47:02I
- 47:03met
- 47:03somebody
- 47:03at
- 47:03NRF
- 47:04from
- 47:04FedEx.
- 47:05I
- 47:05won't
- 47:05name
- 47:05her,
- 47:05but
- 47:06if
- 47:06she
- 47:06still
- 47:06listens
- 47:07to
- 47:07the
- 47:07show,
- 47:08she'll
- 47:08remember
- 47:08this.
- 47:09And
- 47:09she
- 47:09said,
- 47:09but
- 47:10aren't
- 47:10they
- 47:10just
- 47:10doing
- 47:10a
- 47:11three
- 47:11Pl?
- 47:12And
- 47:12I
- 47:12was
- 47:12like,
- 47:13yeah.
- 47:14And
- 47:14that
- 47:14as
- 47:14soon
- 47:15as
- 47:15she
- 47:15said
- 47:15that,
- 47:15then
- 47:15I
- 47:15started
- 47:15to
- 47:16become
- 47:16like,
- 47:16oh,
- 47:16yeah,
- 47:16you're
- 47:16right.
- 47:17Like,
- 47:17what's
- 47:17the
- 47:17difference
- 47:18in
- 47:18three
- 47:18PL
- 47:18providers?
- 47:19Like,
- 47:19there's
- 47:20nothing.
- 47:20So
- 47:20like,
- 47:20if.
- 47:21Why
- 47:21should
- 47:21I
- 47:21use
- 47:22American
- 47:22Eagle,
- 47:22a
- 47:22competitor
- 47:23against,
- 47:24you
- 47:24know,
- 47:24somebody
- 47:24else?
- 47:25Like,
- 47:25you
- 47:25know,
- 47:25any
- 47:26of
- 47:26the
- 47:26Other
- 47:26myriad
- 47:27of
- 47:27three
- 47:27PL
- 47:27providers.
- 47:28So
- 47:28it's
- 47:28not
- 47:28even
- 47:29close
- 47:29when
- 47:29you
- 47:29look
- 47:29at
- 47:29it
- 47:30from
- 47:30that
- 47:30lens
- 47:30on
- 47:30how
- 47:31to
- 47:31think
- 47:31about
- 47:31this.
- 47:32So,
- 47:32yeah,
- 47:32so
- 47:32that's.
- 47:33That's
- 47:33my
- 47:33big
- 47:33takeaway
- 47:34and
- 47:34my
- 47:34biggest
- 47:34big
- 47:34epiphany
- 47:35here
- 47:35is
- 47:35I
- 47:35stand
- 47:36doing
- 47:36this
- 47:36show
- 47:36eight
- 47:37years
- 47:37now,
- 47:37so.
- 47:38All
- 47:38right,
- 47:38Jen,
- 47:40you
- 47:40ready?
- 47:40Let's
- 47:41do
- 47:41the
- 47:41lightning
- 47:42round.
- 47:42Are
- 47:42you
- 47:42ready?
- 47:43I.
- 47:43I've.
- 47:44For
- 47:44those
- 47:44listening,
- 47:44I've
- 47:44curated
- 47:45all
- 47:45four
- 47:45Lightning
- 47:46Crown
- 47:46questions
- 47:46for
- 47:46Jen
- 47:47if
- 47:47you
- 47:47listen
- 47:47to
- 47:47the
- 47:47show
- 47:48each
- 47:48week.
- 47:48So
- 47:48we're
- 47:48gonna
- 47:48get
- 47:49to
- 47:49get
- 47:49a
- 47:49sense
- 47:49of
- 47:49who
- 47:50Jen
- 47:50really
- 47:51is
- 47:51beyond
- 47:51just
- 47:51how
- 47:52she
- 47:52spells
- 47:52her
- 47:52name.
- 47:53All
- 47:53right,
- 47:53Jen.
- 47:54Researchers
- 47:54at
- 47:54MIT
- 47:55just,
- 47:56just
- 47:56developed
- 47:57a
- 47:57new
- 47:57AI
- 47:58system
- 47:58that
- 47:58can
- 47:58predict
- 47:59which
- 47:59Netflix
- 48:00show
- 48:00shows
- 48:01you'll
- 48:01binge
- 48:01watch
- 48:02next
- 48:02with
- 48:03an
- 48:03amazing
- 48:0493
- 48:05accuracy.
- 48:05By
- 48:05analyzing
- 48:06how
- 48:06you
- 48:06watch
- 48:07your
- 48:07first
- 48:07episode,
- 48:08what
- 48:09is
- 48:09most
- 48:09likely
- 48:09to
- 48:10show
- 48:10up
- 48:10in
- 48:10your
- 48:11binge
- 48:11watching
- 48:12recommendations.
- 48:14Okay,
- 48:15honestly,
- 48:17Netflix,
- 48:18I'm
- 48:19just.
- 48:19I'm
- 48:19a
- 48:19mom.
- 48:19There's
- 48:20been
- 48:20snow
- 48:20days,
- 48:20so
- 48:21you
- 48:21could
- 48:21see
- 48:21kids
- 48:21shows
- 48:22show
- 48:22up.
- 48:23For
- 48:23all
- 48:23I
- 48:23know
- 48:24has
- 48:25been
- 48:25babysitting
- 48:25my
- 48:26kids
- 48:26the
- 48:26last
- 48:26three
- 48:27weeks
- 48:27when
- 48:27we've
- 48:27had
- 48:27zero
- 48:28school.
- 48:29But
- 48:29for
- 48:30me,
- 48:30it's
- 48:30probably
- 48:31going
- 48:31to
- 48:31show.
- 48:31I.
- 48:31I
- 48:31would.
- 48:31Those
- 48:32sports
- 48:32reality
- 48:33type
- 48:33shows,
- 48:34right?
- 48:34Like
- 48:34starting
- 48:36or
- 48:36quarterback
- 48:37or
- 48:37that
- 48:38one
- 48:38can't
- 48:39remember
- 48:39what
- 48:39it's
- 48:39called,
- 48:40but
- 48:40Jerry
- 48:40Jones
- 48:41and
- 48:41like
- 48:41the
- 48:41Dallas
- 48:42Cowboys
- 48:43history.
- 48:44Yeah.
- 48:44You're
- 48:44showing
- 48:45me
- 48:45a
- 48:45shocked
- 48:45face
- 48:46right
- 48:46now.
- 48:46Wow,
- 48:47I
- 48:47did
- 48:47not
- 48:47expect
- 48:47you
- 48:48to
- 48:48say
- 48:48that
- 48:48at
- 48:48all.
- 48:49No,
- 48:49I'm
- 48:49all
- 48:50in.
- 48:50I
- 48:50will
- 48:50do
- 48:51like
- 48:51rom
- 48:51coms
- 48:52and
- 48:52things,
- 48:52but
- 48:52I
- 48:52can't
- 48:53handle
- 48:53any.
- 48:53Anything
- 48:54suspense.
- 48:54So
- 48:55Netflix
- 48:55would
- 48:55not
- 48:56give
- 48:56me
- 48:56like,
- 48:57anything
- 48:57scary,
- 48:58suspenseful,
- 48:58like
- 48:58I
- 48:59got
- 48:59enough
- 48:59in
- 48:59my
- 48:59life.
- 49:00I
- 49:00don't
- 49:00need
- 49:00to
- 49:01be
- 49:01worried
- 49:01about
- 49:01that
- 49:02when
- 49:02I
- 49:02watch
- 49:02Netflix.
- 49:02Netflix.
- 49:03Okay,
- 49:03so
- 49:04you
- 49:04don't
- 49:04like
- 49:04the
- 49:04big
- 49:04scare.
- 49:05You
- 49:05don't
- 49:05like
- 49:05the
- 49:05big
- 49:05scare.
- 49:06All
- 49:06right,
- 49:07like
- 49:07how
- 49:07that
- 49:08athlete
- 49:08got
- 49:08there
- 49:09and
- 49:09all
- 49:09they
- 49:09went
- 49:10through.
- 49:10It's
- 49:11just.
- 49:11It's
- 49:11really
- 49:11cool.
- 49:12You're
- 49:12a
- 49:13personal
- 49:13interest
- 49:13girl.
- 49:13That's
- 49:14what
- 49:14you
- 49:14like.
- 49:14You
- 49:14like
- 49:14personal
- 49:14interest
- 49:15stories?
- 49:15Yeah,
- 49:15that's
- 49:16cool.
- 49:16All
- 49:16right.
- 49:16Yeah.
- 49:17All
- 49:17right,
- 49:18all
- 49:18right.
- 49:18Next
- 49:18one.
- 49:19Boston
- 49:19Market.
- 49:19This
- 49:20is
- 49:20gonna
- 49:20be
- 49:20a
- 49:20great
- 49:20one,
- 49:20too.
- 49:21Boston
- 49:21Market
- 49:22just
- 49:22announced
- 49:22they're
- 49:22testing
- 49:23a
- 49:23new
- 49:23rotisserie
- 49:24chicken
- 49:24subscription
- 49:25where
- 49:25you
- 49:26get
- 49:26one
- 49:26chicken
- 49:26per
- 49:27week
- 49:27delivered
- 49:27to
- 49:27your
- 49:27door
- 49:28for
- 49:28$15.99
- 49:30a
- 49:30month.
- 49:30Are
- 49:31you
- 49:31subscribing?
- 49:33No,
- 49:33no,
- 49:33I'm
- 49:34not
- 49:34subscribing
- 49:34to
- 49:36monthly
- 49:37rotisserie
- 49:37chicken
- 49:38programs.
- 49:39I'm
- 49:40out
- 49:40on
- 49:40this.
- 49:40I
- 49:40think
- 49:40I
- 49:41can
- 49:41order
- 49:41rotisserie
- 49:42chickens,
- 49:42and
- 49:42I
- 49:42do
- 49:43when
- 49:43I
- 49:44want
- 49:44them,
- 49:44but
- 49:44I
- 49:45Don't
- 49:45need
- 49:45them
- 49:45just
- 49:45showing
- 49:46up
- 49:46at
- 49:46my
- 49:46door
- 49:47on
- 49:47a
- 49:47regular
- 49:47basis.
- 49:49What
- 49:49about
- 49:49you?
- 49:49Yeah,
- 49:50what
- 49:50are
- 49:50you.
- 49:51Well,
- 49:51actually,
- 49:51I
- 49:52was
- 49:52thinking
- 49:52about,
- 49:52like,
- 49:521599amonth,
- 49:53getting
- 49:53a
- 49:54rotisserie
- 49:54chicken
- 49:55every
- 49:55week.
- 49:55Like,
- 49:55that's
- 49:56actually
- 49:56a
- 49:56hell
- 49:56of
- 49:56a
- 49:56deal.
- 49:57Like,
- 49:57what
- 49:57if
- 49:57your
- 49:57local
- 49:57grocer
- 49:58did
- 49:58this?
- 49:58Would
- 49:59you
- 49:59sign
- 49:59up
- 49:59for
- 49:59it
- 49:59then?
- 50:00No,
- 50:00it's
- 50:01not
- 50:01really.
- 50:01Because
- 50:02that's
- 50:02like
- 50:02$4
- 50:03a
- 50:03month.
- 50:03Or.
- 50:04I'm
- 50:04sorry,
- 50:04$4
- 50:04a
- 50:05week.
- 50:05Right.
- 50:05And
- 50:06rotisserie
- 50:07chickens
- 50:07are,
- 50:07like
- 50:075.99.
- 50:08So
- 50:09to
- 50:09me,
- 50:09yeah.
- 50:09Like,
- 50:10not
- 50:10that
- 50:10big
- 50:10of
- 50:10a
- 50:10savings.
- 50:11When
- 50:11they're
- 50:11hot
- 50:11and
- 50:11fresh.
- 50:12And
- 50:12I
- 50:13know
- 50:13I
- 50:13want
- 50:13to
- 50:13eat
- 50:13it
- 50:13that
- 50:14day,
- 50:14you
- 50:14know?
- 50:14Yeah.
- 50:15But
- 50:15the.
- 50:15The
- 50:15merchant
- 50:16in
- 50:16me
- 50:16goes,
- 50:16okay,
- 50:16maybe
- 50:17I
- 50:17make
- 50:17this
- 50:17a
- 50:17component
- 50:18of
- 50:18my
- 50:18subscription
- 50:19program.
- 50:19Like,
- 50:19you
- 50:19sign
- 50:19up
- 50:19for
- 50:20my
- 50:20subscription,
- 50:20subscription
- 50:20program,
- 50:20and
- 50:21you
- 50:21get
- 50:21discounted
- 50:21chicken
- 50:22delivered
- 50:22to
- 50:22your
- 50:22door
- 50:23on
- 50:23demand
- 50:24as
- 50:24part
- 50:24of
- 50:24a
- 50:24greater
- 50:25fee.
- 50:25That's
- 50:25where
- 50:26I'm
- 50:26going
- 50:26with
- 50:26this.
- 50:27Yeah.
- 50:27I
- 50:27love
- 50:28rotisserie
- 50:28chicken.
- 50:28I'm
- 50:28all
- 50:29in.
- 50:29Other
- 50:29rotisserie
- 50:29chicken.
- 50:30All
- 50:30right,
- 50:30third
- 50:30one.
- 50:31Now
- 50:32we'll
- 50:32get
- 50:32some
- 50:32music
- 50:32tastes
- 50:33here
- 50:33from
- 50:33you,
- 50:33Jen.
- 50:34Harry
- 50:34Styles
- 50:35announced
- 50:35the
- 50:352026
- 50:36Madison
- 50:36Square
- 50:37Garden
- 50:37residency
- 50:38a
- 50:38few
- 50:38days
- 50:38ago.
- 50:39Where
- 50:39do
- 50:39you
- 50:39come
- 50:39down
- 50:39on
- 50:40Mr.
- 50:40Harry
- 50:41Styles?
- 50:42I
- 50:42really
- 50:43hate
- 50:43to
- 50:43disappoint
- 50:43you
- 50:44and
- 50:44the
- 50:44audience,
- 50:44but
- 50:44I
- 50:45know
- 50:45nothing
- 50:45about
- 50:45Harry
- 50:46Styles.
- 50:46Styles,
- 50:46not
- 50:47disappointing
- 50:47at
- 50:47all,
- 50:47Jed.
- 50:48Not
- 50:48disappointing
- 50:48at
- 50:49all.
- 50:50I
- 50:50think
- 50:50he
- 50:51dated
- 50:51Taylor
- 50:51Swift
- 50:52at
- 50:52one
- 50:52point.
- 50:52That's,
- 50:53like,
- 50:53the
- 50:53first
- 50:53thing
- 50:53that
- 50:53comes
- 50:54to
- 50:54mind.
- 50:55But
- 50:56if
- 50:56you
- 50:56would
- 50:56like
- 50:57me
- 50:57to
- 50:57check
- 50:57out
- 50:57his
- 50:58residency
- 50:58and
- 50:58report
- 50:59back,
- 50:59if
- 50:59Omnitok
- 50:59wants
- 51:00to,
- 51:00like,
- 51:00send
- 51:00me
- 51:01as
- 51:01the
- 51:01newbie
- 51:02and
- 51:02go
- 51:02check
- 51:02it
- 51:02out,
- 51:02I
- 51:03will
- 51:03go
- 51:03and
- 51:04check
- 51:04it
- 51:04out.
- 51:05Okay.
- 51:05We
- 51:05will
- 51:05think.
- 51:06We
- 51:06will.
- 51:06I
- 51:06will
- 51:06think
- 51:06through
- 51:07that.
- 51:07My
- 51:07wife
- 51:07would
- 51:07love
- 51:07to
- 51:08go
- 51:08with
- 51:08you.
- 51:08I'm
- 51:08sure
- 51:09she
- 51:09loves.
- 51:11Okay.
- 51:12God,
- 51:12yeah.
- 51:12It
- 51:12just
- 51:13drives
- 51:13me
- 51:13absolutely
- 51:14insane.
- 51:14All
- 51:14right,
- 51:14last
- 51:15one.
- 51:1680,000.
- 51:17And
- 51:17she's
- 51:17going
- 51:17to
- 51:18listen
- 51:18to
- 51:18this
- 51:18show,
- 51:18too.
- 51:1980,000
- 51:19Keurig
- 51:20coffee
- 51:20pots
- 51:21were
- 51:21recalled
- 51:21yesterday
- 51:22on
- 51:22an
- 51:22average
- 51:23day.
- 51:24I'm
- 51:24curious,
- 51:24how
- 51:25many
- 51:25cups
- 51:25of
- 51:25coffee
- 51:26do
- 51:26you
- 51:26drink
- 51:28again?
- 51:28I
- 51:28feel
- 51:28like
- 51:29I'm
- 51:29the
- 51:29most
- 51:29lame
- 51:30guest
- 51:30ever
- 51:31as
- 51:31I'm
- 51:31answering
- 51:31these
- 51:32questions.
- 51:32But
- 51:32I
- 51:32don't
- 51:33drink
- 51:33coffee.
- 51:34I
- 51:35used
- 51:35to
- 51:35drink.
- 51:36Yeah,
- 51:36I
- 51:37used
- 51:37to
- 51:37drink
- 51:38a
- 51:38lot
- 51:38of
- 51:38black
- 51:39coffee,
- 51:39especially
- 51:40back
- 51:40in
- 51:40my
- 51:40ops
- 51:41days.
- 51:41Right.
- 51:42Lots
- 51:42of
- 51:42black
- 51:43coffee
- 51:43that
- 51:43went
- 51:43cold
- 51:43before
- 51:44you
- 51:44could
- 51:44drink
- 51:44it.
- 51:45I
- 51:45don't
- 51:45know
- 51:45when
- 51:45it
- 51:46changed,
- 51:46but
- 51:47today
- 51:48in
- 51:48my
- 51:48mug,
- 51:48I
- 51:48have
- 51:49mushroom
- 51:49coffee,
- 51:50which
- 51:50I've
- 51:50heard
- 51:51mixed
- 51:51reviews
- 51:52on.
- 51:52Some
- 51:52people
- 51:52love
- 51:52it,
- 51:52some
- 51:53people
- 51:53hate
- 51:53it,
- 51:53but
- 51:53I
- 51:53have
- 51:54one
- 51:54cup
- 51:54of
- 51:54rise
- 51:55mushroom
- 51:55coffee
- 51:56every
- 51:56day.
- 51:56And,
- 51:57like,
- 51:57maybe
- 51:57a
- 51:57few
- 51:58times
- 51:58a
- 51:58week
- 51:58I'll
- 51:58have
- 51:58a
- 51:58latte,
- 51:59but
- 52:01yeah,
- 52:01okay.
- 52:02Boring.
- 52:02All
- 52:03right.
- 52:03Wow.
- 52:03That
- 52:04is.
- 52:04That.
- 52:04That
- 52:04surprises
- 52:05me,
- 52:05given
- 52:05what
- 52:05you
- 52:06do
- 52:06and
- 52:06how,
- 52:06like,
- 52:06just
- 52:07you
- 52:07got
- 52:07to
- 52:07be
- 52:07on
- 52:07all
- 52:08the
- 52:08time
- 52:08with
- 52:08the.
- 52:08The
- 52:09clients
- 52:09and
- 52:09everything
- 52:09thing.
- 52:10Oh,
- 52:10man,
- 52:10I'm
- 52:10already
- 52:10at
- 52:11cup
- 52:11one
- 52:11and
- 52:11a
- 52:11half.
- 52:12I
- 52:12think.
- 52:13Producer
- 52:13Ella,
- 52:13let's
- 52:14bring
- 52:14you
- 52:14into
- 52:14the
- 52:14show.
- 52:14I
- 52:14think
- 52:14we
- 52:15also
- 52:15need
- 52:15to
- 52:15start
- 52:15a
- 52:15new
- 52:15segment.
- 52:16Like,
- 52:16how
- 52:16many
- 52:16cups
- 52:16of
- 52:17coffee
- 52:17has
- 52:17Chris
- 52:17had
- 52:18today?
- 52:18You
- 52:18know,
- 52:19I
- 52:19think.
- 52:19I
- 52:19think
- 52:19we
- 52:19could.
- 52:20We
- 52:20could
- 52:20do
- 52:20the
- 52:20over
- 52:20and
- 52:21under
- 52:21on
- 52:21two
- 52:22before
- 52:22we
- 52:22start
- 52:22every
- 52:23podcast,
- 52:23but.
- 52:24All
- 52:24right,
- 52:24Ella,
- 52:25so
- 52:25I'm
- 52:25curious.
- 52:26What.
- 52:26What.
- 52:27What
- 52:27should
- 52:27help
- 52:28you
- 52:28on
- 52:28this
- 52:28show?
- 52:28What
- 52:29do
- 52:29you
- 52:29want
- 52:29to
- 52:29comment
- 52:29on
- 52:29the
- 52:30jeans?
- 52:30We'll
- 52:31just
- 52:31open
- 52:31the
- 52:31floor
- 52:32to
- 52:32you.
- 52:32What
- 52:32headline
- 52:32won
- 52:33the
- 52:33week
- 52:33for
- 52:33you?
- 52:34Producer
- 52:34Ella,
- 52:35I
- 52:35do
- 52:35have
- 52:35a
- 52:35lot.
- 52:36To
- 52:36say
- 52:36about
- 52:36the
- 52:36gentleman
- 52:36jeans,
- 52:37because
- 52:37this
- 52:37is
- 52:37a
- 52:37monthly
- 52:38occurrence
- 52:38for
- 52:38me
- 52:38that
- 52:39I.
- 52:39I
- 52:39also
- 52:39don't
- 52:40know
- 52:40what
- 52:40to
- 52:40wear.
- 52:41Like,
- 52:41do
- 52:41I
- 52:41wear.
- 52:42Are
- 52:42the
- 52:42skinny
- 52:43jeans
- 52:43coming
- 52:43back?
- 52:43I
- 52:44hope
- 52:44not.
- 52:44Barrel
- 52:45jeans.
- 52:45I
- 52:45tried.
- 52:45I.
- 52:46I
- 52:46don't
- 52:46think
- 52:47they're
- 52:47for
- 52:47me.
- 52:48Baggy
- 52:48jeans.
- 52:49You
- 52:49know,
- 52:49that
- 52:49was
- 52:49maybe
- 52:50last
- 52:50year.
- 52:51I
- 52:51have
- 52:51no
- 52:51idea.
- 52:52So
- 52:52what
- 52:53are
- 52:53you
- 52:53doing?
- 52:53Can
- 52:53you
- 52:54send
- 52:54me
- 52:54a
- 52:54picture?
- 52:54Because
- 52:55I
- 52:55just
- 52:55got
- 52:56four
- 52:56pairs
- 52:56of
- 52:57jeans
- 52:57delivered
- 52:58two
- 52:58days
- 52:58ago,
- 52:59and
- 52:59when
- 52:59they
- 52:59were
- 52:59laying
- 53:00out
- 53:00on
- 53:00the
- 53:00bed,
- 53:00my
- 53:00husband's
- 53:01like,
- 53:01can
- 53:01you
- 53:02figure
- 53:02this
- 53:02jeans
- 53:02thing
- 53:03out?
- 53:03Like,
- 53:03why
- 53:04are
- 53:04there.
- 53:04And
- 53:04I'm
- 53:05like,
- 53:05no,
- 53:05it's
- 53:05hard.
- 53:05People
- 53:06need
- 53:06to
- 53:06be
- 53:07talking
- 53:07about
- 53:07this.
- 53:08Yeah,
- 53:08no
- 53:09idea.
- 53:09Every
- 53:09day's
- 53:10love
- 53:10that.
- 53:10Okay,
- 53:11so
- 53:11we
- 53:11don't
- 53:11know.
- 53:11Okay.
- 53:12And
- 53:12then
- 53:12my
- 53:13answer
- 53:13for
- 53:14the
- 53:14winner
- 53:14of
- 53:15this
- 53:16podcast
- 53:16is
- 53:16very
- 53:17unconventional
- 53:18today
- 53:18because
- 53:19instead
- 53:19of
- 53:19picking
- 53:20a
- 53:20headline
- 53:20winner,
- 53:21I'm
- 53:21going
- 53:21to
- 53:21pick
- 53:21a
- 53:21conversation
- 53:22winner.
- 53:23Okay.
- 53:23I
- 53:24was
- 53:24wondering
- 53:24if
- 53:24you're
- 53:24going
- 53:24to
- 53:24do
- 53:24that.
- 53:25Yes.
- 53:25You
- 53:26two
- 53:26had
- 53:26some
- 53:26amazing
- 53:27content
- 53:27and
- 53:28interesting
- 53:28information.
- 53:29Between
- 53:29the
- 53:30layoffs
- 53:30and
- 53:30the
- 53:30AI
- 53:31and
- 53:31the
- 53:31strategy
- 53:32and
- 53:32the
- 53:32tech,
- 53:33it
- 53:33was
- 53:33so
- 53:33fascinating,
- 53:34and
- 53:34I
- 53:34feel
- 53:34like
- 53:34I
- 53:35learned
- 53:35a
- 53:35lot
- 53:35from
- 53:35both
- 53:35of
- 53:35you,
- 53:36so.
- 53:36So,
- 53:37Jen,
- 53:37your
- 53:37point
- 53:38about
- 53:38all
- 53:38leaders
- 53:38need
- 53:39to
- 53:39be
- 53:39tech
- 53:39leaders?
- 53:40Like,
- 53:41snapping
- 53:41my
- 53:41fingers.
- 53:42So
- 53:42good.
- 53:43Snapping
- 53:43her
- 53:43fingers.
- 53:44Look
- 53:44at
- 53:44that.
- 53:44Nice.
- 53:45Nice.
- 53:46All
- 53:46right,
- 53:46well,
- 53:46Jen,
- 53:47great
- 53:47show.
- 53:47We
- 53:48gotta
- 53:48sign
- 53:48off
- 53:49with
- 53:49our
- 53:49happy
- 53:49birthdays.
- 53:50Happy
- 53:50birthday
- 53:50today
- 53:50to
- 53:51Elijah
- 53:51Wood,
- 53:52Frank
- 53:52Darabont,
- 53:53and
- 53:53to
- 53:53everyone's,
- 53:54particularly
- 53:55my
- 53:55mother's
- 53:55favorite
- 53:56sex
- 53:56symbol
- 53:57from
- 53:57the
- 53:571970s,
- 53:58Mr.
- 53:59Alan
- 53:59Alda.
- 54:00Today's
- 54:00podcast
- 54:01was
- 54:01Purdue.
- 54:02Yeah,
- 54:02right.
- 54:03Ella.
- 54:03Ella,
- 54:04wait.
- 54:04I
- 54:04gotta
- 54:04bring
- 54:04you
- 54:04back
- 54:05in.
- 54:05I
- 54:05know
- 54:05Jen
- 54:05knows
- 54:06who
- 54:06Alan
- 54:06Alda
- 54:06is.
- 54:06Do
- 54:07you
- 54:07know
- 54:07who
- 54:07Alan
- 54:07Alda
- 54:08is?
- 54:08No
- 54:08idea.
- 54:09I'm
- 54:09so
- 54:09sorry.
- 54:11God.
- 54:12Oh,
- 54:12my
- 54:13God.
- 54:13All
- 54:13right,
- 54:14all
- 54:14right.
- 54:14On
- 54:14that
- 54:15note,
- 54:15today's
- 54:15podcast
- 54:16was
- 54:16produced
- 54:16with
- 54:16the
- 54:16help
- 54:16and
- 54:17support
- 54:17of
- 54:17Ella
- 54:18Sil.
- 54:19And
- 54:19remember,
- 54:19if
- 54:19you
- 54:19can
- 54:19only
- 54:20read
- 54:20or
- 54:20listen
- 54:20to
- 54:20one
- 54:21retail
- 54:21blog
- 54:21in
- 54:21the
- 54:21business,
- 54:22make
- 54:22it
- 54:22Omnitok,
- 54:23the
- 54:23only
- 54:23retail
- 54:23media
- 54:23outlet
- 54:24run
- 54:24by
- 54:24two
- 54:25former
- 54:25executives
- 54:25from
- 54:26a
- 54:26current
- 54:26top
- 54:2610
- 54:26US
- 54:27retailer.
- 54:27Our
- 54:28Fast
- 54:28Five
- 54:28podcast
- 54:29is
- 54:29the
- 54:29quickest,
- 54:29fastest
- 54:29rundown
- 54:30of
- 54:30all
- 54:30all
- 54:30the
- 54:30week's
- 54:30top
- 54:31news.
- 54:31And
- 54:31our
- 54:31daily
- 54:32newsletter,
- 54:32the
- 54:32Retail
- 54:33Daily
- 54:33Minute,
- 54:33tells
- 54:33you
- 54:33all
- 54:34you
- 54:34need
- 54:34to
- 54:34know
- 54:34each
- 54:34day
- 54:35to
- 54:35stay
- 54:35on
- 54:36top
- 54:36of
- 54:36your
- 54:36game
- 54:36as
- 54:36a
- 54:36retail
- 54:37executive.
- 54:37It
- 54:37also
- 54:38regularly
- 54:38features
- 54:39special
- 54:39content
- 54:39that
- 54:39is
- 54:39exclusive
- 54:40to
- 54:40us
- 54:40and
- 54:41that
- 54:41Ann
- 54:41and
- 54:41I
- 54:41take
- 54:41a
- 54:42lot
- 54:42of
- 54:42pride
- 54:42in
- 54:42doing
- 54:43just
- 54:43for
- 54:43you.
- 54:43Thanks
- 54:43as
- 54:44always
- 54:44for
- 54:44listening
- 54:44in.
- 54:44Please
- 54:45remember
- 54:45to
- 54:45like
- 54:45and
- 54:45leave
- 54:45us
- 54:46a
- 54:46review
- 54:46wherever
- 54:46you
- 54:46happen
- 54:47to
- 54:47listen
- 54:47to
- 54:47your
- 54:47podcast
- 54:48or
- 54:48on
- 54:48YouTube.
- 54:49You
- 54:49can
- 54:49follow
- 54:49us
- 54:49today
- 54:49by
- 54:50simply
- 54:50going
- 54:50to
- 54:50YouTube.com
- 54:52omnitalkretail
- 54:54Jen,
- 54:55if
- 54:55people
- 54:55want
- 54:55to
- 54:55get
- 54:55in
- 54:56touch
- 54:56with
- 54:56you
- 54:56for
- 54:57any
- 54:57reason
- 54:57after
- 54:57listening
- 54:58to
- 54:58this
- 54:58conversation,
- 54:58what's
- 54:58the
- 54:59best
- 54:59way
- 54:59for
- 54:59them
- 54:59to
- 54:59do
- 54:59that?
- 55:00Yeah,
- 55:01so
- 55:01being
- 55:01in
- 55:01recruiting,
- 55:02we
- 55:02are
- 55:02very
- 55:02active
- 55:03on
- 55:03LinkedIn.
- 55:03You
- 55:04can
- 55:04find
- 55:04me,
- 55:04Jen,
- 55:05two
- 55:05ends
- 55:06H
- 55:06A
- 55:06H
- 55:07N
- 55:08on
- 55:08LinkedIn
- 55:08and
- 55:09then
- 55:09J
- 55:09Recruiting
- 55:09Services,
- 55:10our
- 55:11company
- 55:11pages
- 55:12on
- 55:12LinkedIn
- 55:12and
- 55:13our
- 55:13website
- 55:13is
- 55:13jrecruitingservices.com
- 55:16all
- 55:16right,
- 55:17awesome.
- 55:17Well,
- 55:18on
- 55:18behalf
- 55:18of
- 55:18Jen,
- 55:19producer,
- 55:19Ella,
- 55:20myself,
- 55:20and
- 55:21he's
- 55:21also
- 55:21on
- 55:21vacation.
- 55:22On
- 55:22behalf
- 55:22of
- 55:23all
- 55:23of
- 55:23us
- 55:23at
- 55:23Omnitok,
- 55:24as
- 55:24always,
- 55:24be
- 55:25careful
- 55:25out
- 55:25there.