Latest / Finding God at Work / 5: Everybody's Got a Hungry Heart
Transcript
- 0:05(Transcribed by TurboScribe. Go Unlimited to remove this message.) Hi, I'm Chris.
- 0:07This is Finding God at Work.
- 0:14Just a reminder that Finding God at Work
- 0:16isn't just a podcast.
- 0:17It's also an online course.
- 0:19Check it out at findinggodatwork.org.
- 0:26Our current series is A Guide on the
- 0:29Side, How to Have Joyful Spiritual Conversations at
- 0:32Work.
- 0:33I want to start in an unusual way
- 0:36with a Bruce Springsteen song.
- 0:38His 1980 classic from his album The River,
- 0:41Hungry Heart.
- 0:43I'll just read a few lyrics here.
- 0:45Everybody needs a place to rest.
- 0:47Everybody wants to have a home.
- 0:49Don't make no difference what nobody says.
- 0:50Ain't nobody like to be alone.
- 0:53Everybody's got a hungry heart.
- 0:55Everybody's got a hungry heart.
- 0:57The thing about Springsteen is he just is
- 1:00so real, right?
- 1:02He speaks to the human condition with such
- 1:04authenticity.
- 1:05He has this sense of, this is how
- 1:07it is, and then he sings it and
- 1:09it's just, whoa, it hits you, right?
- 1:11Praise God for the boss.
- 1:12Okay.
- 1:13But in this particular song, he's getting at
- 1:15this idea of longing, right?
- 1:17Everybody's got a hungry heart.
- 1:18All of us have deep, deep longings, longings
- 1:21for connection, longings for acceptance, longings for love,
- 1:24longings for purpose and meaning, right?
- 1:26So the question is, are people aware of
- 1:30those longings?
- 1:31Sometimes they are, but we spend a lot
- 1:33of our lives kind of running away from
- 1:35our own sense of longing.
- 1:36And for us as disciples of Jesus, I
- 1:39would suggest that part of our role in
- 1:41the world is to help people remember how
- 1:44much they want, to help people remember, I
- 1:48have a longing, I have a hungry heart.
- 1:51Because it's uncomfortable, right?
- 1:54It's uncomfortable to acknowledge you have a hungry
- 1:56heart if you don't have something, someone that
- 1:59can fill, that can satisfy that hunger, right?
- 2:02Jesus said, blessed are those who hunger and
- 2:04thirst for righteousness, for they will be satisfied
- 2:08or more literally, they will be filled.
- 2:10Jesus wants to fill our hearts with his
- 2:13grace, his love, his joy, something that can
- 2:17satisfy us beyond anything else in the world.
- 2:20And yet, if we aren't in touch with
- 2:23that life-giving food that Jesus feeds us,
- 2:27it's easier to anesthetize the feeling, to distract
- 2:30ourselves, to throw ourselves into busyness or to
- 2:32distraction.
- 2:34And so as disciples of Jesus, we kind
- 2:36of want to nudge people, kind of want
- 2:37to nudge them and just say, Hey, do
- 2:38you remember how much you want?
- 2:40Do you remember that your heart is hungry?
- 2:42How do we do that?
- 2:43Well, I would like to suggest that one
- 2:45way we can do that is by asking
- 2:47really good questions.
- 2:49So that's what I want to talk about
- 2:50in this episode is how do we ask
- 2:51good questions?
- 2:54Jesus as always is our teacher here.
- 2:57So in the beginning of this series, we
- 2:59looked at John chapter one, Jesus's interaction with
- 3:01a couple of the disciples.
- 3:02I just want to go back there.
- 3:04So this is John chapter one, verse 36.
- 3:08When John the Baptist saw Jesus passing by,
- 3:11he said, Look, the Lamb of God.
- 3:13When the two disciples heard him say this,
- 3:16they followed Jesus.
- 3:17Turning around, Jesus saw them following and asked,
- 3:20What do you want?
- 3:23Let's just pause there.
- 3:25Isn't that a beautiful first quote from Jesus
- 3:27in the gospel of John?
- 3:29What do you want?
- 3:32Jesus sees these two disciples.
- 3:35Jesus, right in the kind of prophetic mystery
- 3:37of his being, probably knows all sorts of
- 3:39things about them, even though they don't know
- 3:41very much about him.
- 3:42And he starts not by telling them something,
- 3:44but by asking them something.
- 3:47What do you want?
- 3:49Another translation, that's in the NIV that I
- 3:52just quoted from.
- 3:53Another translation, New Revised Standard Version, Updated Edition,
- 3:56has it as, What are you looking for?
- 4:00Jesus is asking them a question about their
- 4:02whole lives.
- 4:04What do you want?
- 4:05What are you looking for?
- 4:07And then he invites them in.
- 4:09He begins to answer the hunger of their
- 4:12heart.
- 4:12We as disciples of Jesus, for ourselves, need
- 4:15to be asking, What do I want?
- 4:17What am I looking for?
- 4:18And am I finding Jesus when I'm looking
- 4:21for love?
- 4:22And am I finding Jesus when I'm looking
- 4:24for meaning?
- 4:25Am I finding Jesus when I'm looking for
- 4:26purpose?
- 4:27And then as we have opportunity with others,
- 4:30we're kind of provoking that sense of, Hey,
- 4:32what do you want?
- 4:33What are you looking for?
- 4:36Okay, so how can we ask good questions?
- 4:40Well, as we've looked at in other episodes,
- 4:41this is within the context of living a
- 4:44life where we're making the most of every
- 4:46opportunity.
- 4:47We're kind of building the groundwork so that
- 4:50spiritual conversations are natural and organic when they
- 4:52happen to come up with our coworkers.
- 4:54One model for this similarly that kind of
- 4:56talks about the sequence, right, is from the
- 4:59Australian evangelist we've been citing Sam Chan from
- 5:02his book, How to Talk About Jesus.
- 5:04And it's just a very simple framework he
- 5:07gives called coffee, dinner, gospel, coffee, dinner, gospel.
- 5:13And he associates it with a kind of
- 5:15visual he gives and see if there's some
- 5:18way we can get this visual in the
- 5:20show notes.
- 5:20I'm not sure.
- 5:21But it's basically like a target.
- 5:23And at the center of the target is
- 5:25worldview.
- 5:25And then the next ring out is values.
- 5:28And then the biggest ring out is interests.
- 5:30And he says, in a friendship, you can
- 5:32kind of work your way towards the center
- 5:34over time.
- 5:35So coffee is the interest layer.
- 5:38This is when you're getting to know somebody
- 5:39over coffee, right?
- 5:40Or at work, you know, you're chatting, how
- 5:41was your weekend, et cetera, the small talk,
- 5:43what are they interested in?
- 5:44You know, like I learned that my coworker
- 5:46Marco likes Formula One racing, okay, interests, not,
- 5:48not super deep, but it's just that kind
- 5:50of like coffee level.
- 5:51Then dinner, you go one layer deeper, the
- 5:54values level.
- 5:54Do I learn what Marco really cares about?
- 5:57What motivates him?
- 5:57Well, actually, recently, he got to share with
- 5:59me about how he chose to work at
- 6:02the food bank because he was kind of
- 6:03tired of his work, not really counting for
- 6:05something in the world.
- 6:06It's like, oh, that's a value, right?
- 6:07He values his work, making a difference in
- 6:09people's lives, right?
- 6:10So that's a little bit of a deeper
- 6:11layer, right?
- 6:13And that was a lunch conversation, right?
- 6:15So in the work context, maybe it's coffee,
- 6:17lunch, gospel, right?
- 6:18And then, right, the gospel conversation, gospel conversation
- 6:23is then, why do you believe what you
- 6:25believe?
- 6:26What do you believe about ultimate things?
- 6:28Okay.
- 6:29Again, kind of getting at that heart question,
- 6:31right?
- 6:31What do you want?
- 6:33What are you looking for?
- 6:35So Sam calls these nudge questions, and he
- 6:38writes, nudge questions act like a catalyst.
- 6:41It's also helpful to think of these types
- 6:43of questions as catalyst questions.
- 6:45They act the same way a catalyst acts
- 6:47in chemistry.
- 6:48All the ingredients are there for a chemical
- 6:50reaction, but nothing happens until we add a
- 6:52catalyst.
- 6:53When it comes to evangelism, sometimes all the
- 6:55ingredients are there for a good conversation about
- 6:57Jesus, trust, relationships, friends, hospitality, but we need
- 7:02a nudge question, a catalyst question, to launch
- 7:05the conversations into the next layer.
- 7:08Nudge questions are designed to give our friends
- 7:09permission to talk about their faith, spirituality, and
- 7:12religion.
- 7:13And then he goes on and gives some
- 7:14examples.
- 7:15So I just want to read through this
- 7:16list of example kind of nudge questions.
- 7:19And again, keep in mind, you're using discernment
- 7:21as you're prayerfully attentive to God and to
- 7:24the people around you.
- 7:25It's not like you have a script ahead
- 7:26of time, like, here's the nudge question I'm
- 7:27going to ask.
- 7:28It's in the moment, does this organically make
- 7:30sense in this friendship to ask?
- 7:33And then can you ask it?
- 7:35All right.
- 7:35So here's some examples.
- 7:37What are you looking for in life?
- 7:40Why is this important to you?
- 7:42What is the one thing you absolutely must
- 7:44have in this life?
- 7:47What happens if you don't find what you're
- 7:48looking for?
- 7:50What do you think it all means?
- 7:52What do you believe about God?
- 7:54What do you think God wants from you?
- 7:57Do you have a faith?
- 7:59What religion did your parents raise you with?
- 8:01Do you pray?
- 8:03What's the best thing about being a Muslim?
- 8:06Tell me about some traditions, festivals, or celebrations
- 8:08that are important to you.
- 8:10What do people get wrong about Islam?
- 8:13And those examples, obviously, Muslim and Islam, but
- 8:15you could substitute in Buddhist, Buddhism, et cetera,
- 8:18whatever their tradition is, if they happen to
- 8:20have one.
- 8:21So isn't that a great list?
- 8:23Think about your own questions.
- 8:25What would feel natural for you?
- 8:27What could actually roll off your tongue in
- 8:29a conversation, right?
- 8:30I was once challenged, it was actually in
- 8:32a course, the Nine Arts of Spiritual Conversations,
- 8:35which I've mentioned before.
- 8:36They challenged us to ask somebody, have you
- 8:38ever had an experience of God?
- 8:41Or maybe a softer version, an experience that
- 8:43you couldn't explain.
- 8:44I asked a coworker that question, and he
- 8:46had this whole story he wanted to share.
- 8:48I was blown away at how open he
- 8:49was, because I had not thought that he
- 8:51would be that open.
- 8:52And so again, sometimes all it takes is
- 8:53that nudge.
- 8:54Can you ask it?
- 8:56Speaking of the Nine Arts of Spiritual Conversations,
- 8:58going to that book by Mary Schaller and
- 9:00John Crilly, they have this beautiful way of
- 9:03framing our general posture as we're asking this
- 9:06kind of question.
- 9:07Let me read.
- 9:09Culminating 50 years of research as a social
- 9:11and organizational psychologist, Edgar Schein, Professor Emeritus at
- 9:15the MIT Sloan School of Business, discovered that
- 9:17asking questions is the key to building positive
- 9:20relationships.
- 9:22Schein labels this way of asking humble inquiry,
- 9:25the gentle art of asking instead of telling.
- 9:28He defines humble inquiry as, quote, the fine
- 9:31art of drawing someone out, of asking questions
- 9:34to which you do not already know the
- 9:35answer, of building a relationship based on curiosity
- 9:38and interest in the other person.
- 9:41Isn't that beautiful?
- 9:43Humble inquiry.
- 9:45And so when we're asking these questions, it's
- 9:48not like this is some sort of tactical
- 9:49thing where it's like, okay, you ask this
- 9:50question and then based on how they respond,
- 9:52you kind of lock them into a place
- 9:53where then you can share the gospel with
- 9:54them.
- 9:55Like, no, no, no.
- 9:55We're not trying to control things here.
- 9:57We're genuinely asking questions because we're genuinely curious
- 10:00about what our friends believe.
- 10:02And so then there's some guidance here from
- 10:05John Crilly and Mary Schaller on what makes
- 10:06good questions.
- 10:08They write, good questions originate from curiosity and
- 10:11a genuine interest in another person.
- 10:13Good questions are open-ended.
- 10:15Use classic openers such as who, what, why,
- 10:18and how.
- 10:19Good questions are concise.
- 10:20Don't ramble.
- 10:21End at the question mark and then listen.
- 10:24Good questions don't come out of nowhere.
- 10:26They connect with what's being discussed and move
- 10:28the conversation forward.
- 10:30Good questions help people feel safe and understood.
- 10:33After others speak, rephrase what they said to
- 10:35be sure you understood their response and give
- 10:37them a chance to correct you if you
- 10:39didn't.
- 10:40They also give a few practices to avoid,
- 10:42and I'll just read one of those.
- 10:44Don't correct a person's response to your question
- 10:46with the right answer, but allow him or
- 10:49her the space to discover the truth as
- 10:51you pray and trust the Holy Spirit to
- 10:53work.
- 10:55Okay, so you get this, right?
- 10:57You're genuinely curious about the other person.
- 10:59You ask a question that's genuinely interested about
- 11:02spiritual things.
- 11:03That might take a little bit of boldness
- 11:04because some people would just shy away from
- 11:06those kind of questions, but then you're not
- 11:08trying to immediately give them all of the
- 11:10answers that you have about Jesus.
- 11:12You're still just listening.
- 11:15You're absorbing some of their story.
- 11:17You're taking it in, right?
- 11:18You're asking follow-up questions in a genuine
- 11:20way, and you're building trust, and you're gauging
- 11:23their level of interest and seeing is this
- 11:24the kind of thing they're okay talking about
- 11:26as you go, and you're hopefully prayerfully doing
- 11:30this, right?
- 11:31So maybe they say something about what they
- 11:33believe that is totally different from your Christian
- 11:35convictions, right?
- 11:36Totally off the wall.
- 11:38Rather than turning it around and immediately feeling
- 11:39like you have to correct that, right?
- 11:41It's like, no, I don't have to correct
- 11:42it right now.
- 11:43I may not ever have to correct it.
- 11:46The Holy Spirit's working in their life.
- 11:47I'm just listening.
- 11:48I'm creating space where they can share their
- 11:50story and their known.
- 11:51That's going to build trust so that as
- 11:54time goes on, maybe there will be opportunity
- 11:56for me to share some of the good
- 11:57news with them as well.
- 12:00Okay, I want to go to one more
- 12:02book, which has another list of questions that
- 12:05are helpful.
- 12:06So this is I Once Was Lost by
- 12:07Don Everts and Doug Schaup.
- 12:08I mentioned this in our last episode, too.
- 12:11But they talk about this in terms of
- 12:12provoking curiosity, right?
- 12:14That's kind of their version of Sam Chan's
- 12:16nudge questions.
- 12:17You want to nudge people.
- 12:18You want to provoke people, right?
- 12:19And so here's their list of questions that
- 12:23they would encourage.
- 12:24Have you ever had a spiritual experience?
- 12:27Would you like to have one?
- 12:29Have you ever felt like you received a
- 12:31sign from God?
- 12:32What would you do if God gave you
- 12:33a sign?
- 12:35What is your take on this whole God
- 12:36question?
- 12:37What do you think God is like?
- 12:39Why do so many people hide behind religion?
- 12:42What do you think is wrong with Christians
- 12:43today?
- 12:44What do you think life is about?
- 12:46Do you think you have a destiny?
- 12:48Do you think that people are more spiritually
- 12:50interested today than they were five years ago?
- 12:53What is the most significant thing that has
- 12:55happened to you in the last month?
- 12:57And then they write this.
- 12:58I love this.
- 12:59You might be surprised how getting your mouth
- 13:01used to asking certain provocative questions will serve
- 13:05you later on when you're in a conversation.
- 13:07Getting better at asking questions is a way
- 13:10of serving our friends.
- 13:12I just love that turn of phrase, getting
- 13:14your mouth used to asking certain provocative questions.
- 13:17Again, part of the whole heart of this
- 13:19series is you can do it.
- 13:20So practice, right?
- 13:22Slow down, return to the transcript of this
- 13:25episode, or look up any of these book
- 13:28resources and their lists of questions, and actually
- 13:30practice saying those questions out loud.
- 13:32And then imagine, which of these questions could
- 13:34I ask in a way that actually feels
- 13:36normal to me?
- 13:38Which of these could I use in a
- 13:41friendship in a healthy, normal, relational way?
- 13:43As you get your mouth used to asking
- 13:46those kind of questions, again, you're actually serving
- 13:49your friends.
- 13:49You're creating space.
- 13:50You're creating permission for people to talk about
- 13:53the hungers of their heart.
- 13:55Because everybody's got a hungry heart.
- 13:57And often, we don't have permission to talk
- 13:59about it.
- 13:59And often, we're distracting or anesthetizing, running away
- 14:02from that hunger of our heart.
- 14:03And if we become the kind of people
- 14:05where people can talk to us about that
- 14:08hunger, then in friendship with them, we may
- 14:10also have opportunity to talk to them about
- 14:13the feast that Jesus is willing to provide.
- 14:18Lord Jesus, thank you that you do bless
- 14:21those who hunger and thirst for righteousness.
- 14:24And I ask that you would help us
- 14:25to keep our eyes open to the people
- 14:28around us, to see when people are experiencing
- 14:31spiritual hunger, to sense when they may be
- 14:34open to hearing about something, and to know
- 14:36when it's just time to listen and to
- 14:38ask and to be curious.
- 14:40Inspire us with boldness and gentleness as we
- 14:43ask questions that can maybe help our friends
- 14:45open the door.
- 14:47Jesus, do your work in us as we
- 14:48do our work with you.
- 15:14and get info about upcoming courses on faith
- 15:16in the workplace, go to our website missioncentral
- 15:19.church