RS113: Can Outsourcing Business Functions Make Fleets More Efficient?
In this post-Covid era, where freight market fluctuations and staffing issues loom, trucking companies must find creative ways to keep up. For many, keeping up means looking for outside help for those arduous, non-freight-related tasks. Today's trucking decision-makers employ professional specialists who handle tasks like freight billing, document management, and call-center support. Globally, businesses of all types spent nearly $700 billion on outsourcing and shared services in 2022, according to a Deloitte study. They seem to believe that business function outsourcing can reduce operating…
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