Latest / Identity at the Center / #271 - Identity Management Day 2024 with Jeff Reich of the IDSA
Transcript
- 0:05Welcome to the Identity at the Center podcast.
- 0:08I'm Jeff and that's Jim. Hey, Jim.
- 0:11Hey, Jeff, I was thinking that today is April Fools and I was
- 0:16not sure what kind of joke we could play on our listeners.
- 0:19What if we use some artificial intelligence to open up the show
- 0:23today and see if anyone notices? That's an interesting idea.
- 0:28Do you think we could get away with that?
- 0:31Well, I do all the editing and I am pretty sure I can make AI
- 0:35voices that sound just like. Us.
- 0:38OK, let's see what you come up with.
- 0:40OK, on the count of three and here goes nothing 123 and April
- 0:48Fools. Do you think they bought it?
- 0:51I hope not, this was a terrible idea.
- 0:54Let's turn it back over to the real Jim and Jeff.
- 0:57Happy April Fools to all of our listeners around the world.
- 1:16This is identity at the center. If it has anything to do with
- 1:21IAM, this is the go to podcast now your hosts Jim McDonald and
- 1:29Jeff Stedman. Welcome to the Identity at the
- 1:33Center podcast. I'm Jeff and that's Jim.
- 1:35Hey, Jim. Hey, Jeff, how are you?
- 1:37Not so bad yourself. Doing good.
- 1:39So my topic for this week is going to be that I received an
- 1:44e-mail from one of my banks. I'm not going to name and shame
- 1:49because I'm going to pick on this e-mail now.
- 1:52So the e-mail was entitled Essential Tips for Stronger
- 1:58Passwords and I'm going to go over the tips.
- 2:01Unique and complex passwords go long, avoid the obvious.
- 2:06No repeats. Keep it secret and regular
- 2:09updates which was change your password at least every 90 days.
- 2:14The final recommendation was add an extra layer of security like
- 2:19multi factor authentication and help ensure it's really you
- 2:22signing in. I'll give you my personal
- 2:25opinion. One I think it's it's good that
- 2:27they're doing something but I think this is lackluster.
- 2:30I think what they ought to be doing is telling people like if
- 2:33you haven't enabled multi factor authentication you are putting
- 2:39yourself at risk. That's probably the nicest way I
- 2:41could put it. I mean as if they're making
- 2:44multi factor authentication optional to access a bank
- 2:48account, they should at least let people know if they're going
- 2:51to send out an e-mail like this that that's the the right route
- 2:56to go. Really what they should be doing
- 2:58is passkeys or something much stronger and and easier for
- 3:02people to interact with. But anyway, those are my
- 3:05thoughts. What do you think?
- 3:06I agree it's good that they're doing something.
- 3:09I don't take as hard of a stance on it only because messages like
- 3:13that to a broad public audience. I hate to say it, but I have to
- 3:17be kind of dumbed down to the lowest common denominator and
- 3:20not everybody understands. Still, even MFAI agree with you
- 3:24like you should have a buffet. You should be doing all those
- 3:26things. Those are all good tips.
- 3:27I I don't necessarily agree with changing the password every nine
- 3:29days, but hey, if that's if that's the policy, that's the
- 3:32policy. But I think we have to take into
- 3:34account the human element here is you've got a lot of people
- 3:37and not everyone still to this day understands or can use multi
- 3:43factor prompts the way that they've been maybe implemented.
- 3:46Some MFA prompts are easier than others and maybe that is just
- 3:49something to think about. If you are a bank or other
- 3:52institution, what are the MFA methodologies that will be
- 3:56easiest for your customers to adopt?
- 3:59You know it. People won't do it until there's
- 4:01an incentive to do it. And unfortunately, getting
- 4:04hacked, as it seems like every day somebody's getting hacked
- 4:07for something doesn't seem to be doing the trick.
- 4:10You know, if I was to take a a little harder stance on it, hey,
- 4:14because you're have less security in your account, we're
- 4:16going to have to charge you an extra $0.50 a week until you
- 4:21enable MFA. I'll bet you'd get a lot more
- 4:23uptick in enrollment that way to offset the extra security that
- 4:28we're having to do because you're not taking basic things
- 4:31into account. Yeah, yeah.
- 4:33I mean the the motivation should be there, right?
- 4:36Because I I guess what it boils down to is that people aren't
- 4:40aware, but this is their money. This is their checking account.
- 4:44If I can log in, someone could log in as me to my bank, then
- 4:48they'd be able to transfer money out, right?
- 4:50I mean that's the only security protection is authenticating.
- 4:55So you would think that anyone who has money in a bank who's
- 4:59doing online banking has the means by which they could do
- 5:02multi factor authentication of some form and that they'd be so
- 5:08motivated. Now one thing interesting, you
- 5:10brought up kind of that stick approach, you'd also take a
- 5:13carrot approach, which is you get a little bit better of an
- 5:17incentive in terms of your interest rate or not having to
- 5:22pay a monthly fee or something like that.
- 5:26So that's an interesting, maybe your approach.
- 5:29Yeah, I mean, I like the. I mean, the intent is good.
- 5:33I just anytime we deal with the public, I think it's just a
- 5:37difficult situation. There's gonna be, it's like
- 5:39anything else, right? Some people are early adopters,
- 5:40some aren't. Some people are totally clueless
- 5:42and you'll never be able to help them.
- 5:44So what do we do about those folks?
- 5:47Well, I mean, look and every go buy a car without a seat belt
- 5:51you hand to it. But you can cut the seat belt.
- 5:53Out. It's one of those.
- 5:54What's that? You could cut the seat belt out
- 5:56or not even wear it. Yeah, you have to actually go
- 6:00forward then and do something. You can't really not wear it.
- 6:04I mean, What Car do you drive these days without a seat belt
- 6:08that's not dinging at you the whole time?
- 6:10Here, let me tell you about moving to the South and living
- 6:12in North Carolina. And the terrible drivers that
- 6:15I've witnessed, they literally like I've seen somebody do this
- 6:19in a parking lot multiple times. So it's not like a one off
- 6:21thing. I pull in and the guy, you know,
- 6:23guys, girls, whoever, doesn't matter.
- 6:25They get in and they put the seat belt behind them and they
- 6:28click it in and they just sit back against it.
- 6:31So it feels like to the car, hey, seat belt's connected but
- 6:35they don't have, they have no protection whatsoever.
- 6:38Security theater in the absolute worst possible way.
- 6:43Yeah. Well, I guess we won't solve for
- 6:45everyone then, yeah. But what we can do is we can go
- 6:49to conferences this year. What do you think of that?
- 6:51I like that idea. We're gonna be at several Do you
- 6:54wanna start or should I? I think you start and then pass
- 6:56to me when you when you start getting worn out, 'cause we got
- 6:59quite the list here. We do, but that's good though.
- 7:02We've we've partnered up with several conferences this year.
- 7:05The first of which coming up calendar wise is Identiverse.
- 7:08It's May 28th to the 31st. It's at the Aria Resort and
- 7:12Casino in Las Vegas. Jim, you and I will both be
- 7:14there. We hope to see lots of friendly
- 7:16faces and hopefully lots of new faces and meet folks who are
- 7:20listeners out there. To help with that, we've got a
- 7:22discount code. You get 25% off if you use the
- 7:25code IDV 2 four DASH IDAC 25. Don't worry, you don't need to
- 7:31remember that, pause it or whatever.
- 7:33We'll have a link in our show notes.
- 7:34You can go to our website also it's right on our homepage and
- 7:37people can use that code. Get 25% off Nice free, easy way
- 7:41to show support for the show. So that's exciting and looking
- 7:44forward to Identiversary. We'll be doing podcasty things
- 7:47there and not sure what else. We'll be doing other things.
- 7:50We're going to get a couple of events that we will make sure
- 7:54the Identity Center episode or podcast is involved with kind of
- 8:00sponsoring. So there'll be an opportunity to
- 8:02meet folks if anyone's interested.
- 8:04We don't have all the details yet.
- 8:06If anyone's interested, link out to me or Jeff, contact us via
- 8:11LinkedIn DMS and we'll be sure to let you know what we're doing
- 8:15when we know. Yep.
- 8:17Next up we've got European Identity and Cloud conference.
- 8:20This is the folks put out there by Cooper and Nicole.
- 8:23That's June 4th or the 7th in Berlin in Germany.
- 8:26We will not be there. I hope to make it next year, but
- 8:29we do have a code for this year as well.
- 8:31EIC 24, IDAC 25 gets you 25% off.
- 8:35Again, no need to remember that code.
- 8:37We'll have it in our show notes. It's also on the homepage of our
- 8:39website. You can go out there and have a
- 8:42good time. We just had Martin Cooper on.
- 8:45We'll have Martin Cooper on in the coming episode, I should
- 8:47say. So you got to learn more about
- 8:49that conference coming up, but another way to show support for
- 8:52that. And then Jim, why don't you take
- 8:54care of Identity Week? Yeah.
- 8:55And one of the things I wanted to mention is that hopefully
- 8:58these discount codes are helpful for everybody.
- 9:01One of the things that you can do with the discount codes is
- 9:04combine them with early bird pricing.
- 9:06So if you're planning on attending, you can get the early
- 9:09bird pricing and use the discount code on top of it
- 9:12really can save your organization some money.
- 9:15Or if you're obviously if you're paying for it out of your own
- 9:18pocket, all the better that have the discount code.
- 9:21So the third conference to talk about this, Identity Week, which
- 9:26is done in three locations around the world, there's
- 9:30Identity Week, Europe and Amsterdam.
- 9:32That'll be June 11th and 12th, Identity Week America which will
- 9:36be in DC September 11th through 12th.
- 9:39And that's the one that Jeff and I will be at and hopefully
- 9:43participating in some of the sessions and podcasting and be a
- 9:47great opportunity for folks who are able to make that conference
- 9:50to just come over shake hands and we'll all the conferences
- 9:55that we attend will always have identity to center stickers.
- 9:58So if you if you want a sticker, and they're great stickers by
- 10:01the way, just come to they're the best stickers.
- 10:06We had the best stickers. I was waiting for it, 'cause I
- 10:08was, I didn't want to do it. And it was like, there's a
- 10:10there's a joke there, but go ahead.
- 10:12Yeah. And then Identity Week Asia is
- 10:15in Singapore, October 22nd through the 23rd.
- 10:19We have a discount code of IDAC 30, that's IDAC 30 gets you 30%
- 10:24off for any or all of those conference instances.
- 10:30Yeah, all around the world. So it's kind of cool, right?
- 10:32The code works everywhere. Yeah.
- 10:34Hey, one of these days, maybe we'll go to all three of them.
- 10:37To get like the the hat trick. Yeah, the any week hat trick.
- 10:39That's something we should probably talk with that group
- 10:40about. Some sort of incentive to go to
- 10:43do all three and get people out. But who knows that?
- 10:45'D be super cool. Oh, we could do like a cruise
- 10:48like you do like a celebrity cruise we could.
- 10:50We could book a very, very small rowboat and do an identity at
- 10:54the center listener excursion to all three locations.
- 10:58I definitely would be up for that Identity Week floater.
- 11:03Yes, Pool noodoo, something like that.
- 11:07Yeah, I'm up for it. Before any of that happens
- 11:10though, we've got a momentous day coming up.
- 11:12One of my favorite days of the year, something we've been
- 11:14celebrating now for a couple of years, few years more than that.
- 11:17I think now Identity Management Day, It's coming up, it's April
- 11:209th and we're gonna welcome back Jeff Rich.
- 11:23He's the executive Director at the Identity Define Security
- 11:27Alliance and an all around good guy as we were chatting before
- 11:30the show. Welcome back to the show, Jeff.
- 11:32Thank you very much, Jim and Jeff, it's great to be back with
- 11:35you. And by the way, you do have you
- 11:37do have good stickers, I have to say.
- 11:39Jim is very proud of the stickers and they they are a
- 11:42quality sticker. Here's a little fun fact for me
- 11:44though is when I travel with them, TSA always thinks it's a
- 11:49gel the way that they're like, I don't know, the adhesive or
- 11:52something. So I'm always getting stopped at
- 11:54TSA and it's like, yes, it's the stickers.
- 11:57Here you go. I was like, Yep, that's it.
- 11:58OK, thanks George. See ya.
- 12:00Yes, I'm on a first name basis with the Asheville TSA.
- 12:03Just give them. Just give them one.
- 12:05Yeah, Here you go. Right.
- 12:07So we're gonna talk about Identity Management Day in a
- 12:11little bit, But you were with us last year around the same time
- 12:14for the same thing. And then we actually talked to
- 12:15you. Actually, I got to talk to you
- 12:17because Jim wasn't there at Identity Week America just a few
- 12:20months back. So that was episodes 206234.
- 12:23It's not your first time here. People want to learn your origin
- 12:26story. Go back and listen to episode
- 12:27#206. But for a real quick you know
- 12:31what is the IDSA and what's new since the last time we chatted?
- 12:35So IDSA, the Identified Security Alliance exists to raise the
- 12:40level of awareness for identity security and identity security
- 12:45and I'll be happy to explain the difference between 12 three if
- 12:47you like. We do that really targeted
- 12:49towards starting with identity providers and identity vendors
- 12:54and then going down a level to all the organizations that use
- 12:57those tools and services to manage identities either for
- 13:01their employees or their partners or their vendors or
- 13:04their customers and consumers. And then it goes down to the
- 13:08real bottom line benefit ends up being the consumer because even
- 13:12though there are silicon based identities and we can have a
- 13:14discussion about that. A lot of identity centric
- 13:18discussions focus on the carbon based unit that you look at in
- 13:21the mirror every day and that's where the true benefit for
- 13:24identity security should be. So we've got IDM day coming up.
- 13:27I know there's a couple other things that are kind of, I don't
- 13:30know, put pins in the calendar for what else has got, have you
- 13:34guys got brewed up for the rest of this year?
- 13:35So you haven't heard the news because you know, we had
- 13:37Identity Management Day last year and it was such a success.
- 13:41We did a survey and realized that the entire problem of
- 13:43identity security has been solved.
- 13:45So we canceled the conference. This year.
- 13:47Oh, congratulations. Thank you.
- 13:49Thank you. It's, it's.
- 13:50We feel very accomplished. This is kind of like the
- 13:53password where we celebrated, I think last year.
- 13:55We killed the password and everybody's on passkeys.
- 13:58Not quite yet, I don't think, right.
- 13:59I think there's still plenty to do.
- 14:00Funny how these things always get announced on April 1st.
- 14:05Someone picked up on that. Yes, that could be something to
- 14:09do with why I announced the cancellation.
- 14:11No. In fact, and I think everyone
- 14:13knows, we weren't going to cancel it.
- 14:14We haven't yet solved it. We are on the path, but we
- 14:17haven't yet solved it. Now we're going to have a great
- 14:19Identity Management Day this year.
- 14:21There's there are some new components to it that I think
- 14:24people are going to enjoy. Let me start off with the 1st
- 14:27and then we can get into maybe questions you might have about
- 14:30it. Last year we had almost 1200
- 14:33participants representing 93 different countries around the
- 14:37world and that gave us the idea that if that many people around
- 14:40the world are that interested in identity management then why not
- 14:44make it an around the world event.
- 14:46So this year it's a 21 hour event and I still sometimes have
- 14:51to regret making that decision, but it's because we're making it
- 14:55run 21 hour events starting in Melbourne, Australia at midnight
- 14:58UTC. If you go to the website, we'll
- 15:00give you the address. You'll see how you can convert
- 15:03that to your own time if you're not used to doing that.
- 15:05If that'll run for about 6 hours, there'll be a quick
- 15:07intermission. Then we'll go to Europe, Middle
- 15:10East, and Asia coming out of Paris for about 5 hours.
- 15:14Another quick break and then we end up with about 7 hours worth
- 15:18of content coming out of the Americas region, and that will
- 15:23tie it all up. That will end at about 9:00 PM
- 15:25UTC on Tuesday. So it's a pretty almost entirely
- 15:29inclusive April 9th. Mark your calendar block off.
- 15:33Everything else be there. This kind of reminds me of like
- 15:36a stream athon or like a telethon or something like that.
- 15:40Are we going to see you like on stage?
- 15:42Like, you know, hey, you know what Doing like the identity
- 15:44dance at like 3:00 in the morning or something like that,
- 15:46just to kill time. No, you might or just because
- 15:49it's three in the morning that may be what I end up feeling
- 15:52like doing the we we aren't raising money with it.
- 15:57So there won't be a like a thermometer.
- 15:58We have to watch that that's going up.
- 16:00But we are looking forward to attending as we do have sponsors
- 16:04and we have some great sessions. There's there's exhibit booth,
- 16:08there's gamification. We can we can drill down into
- 16:11all of that. But I do want to mention just a
- 16:13a few organizations worth pointing out.
- 16:16We have a lot of sponsors and I'm not going to list all of
- 16:18them, but if you go to our website, you'll see them all
- 16:20listed there. But but for since its beginning,
- 16:23this is a fourth year in a row. We've done Identity Management
- 16:26Day Co hosted by the National Cybersecurity Alliance.
- 16:29They are the people behind Cybersecurity Awareness Month
- 16:32every October. So you're familiar with them to
- 16:35see something, say something there.
- 16:36That's that group, great group to work with.
- 16:39It's Co chaired by Saviant, one of our member organizations.
- 16:43And our two around the world presenters is beginning to look
- 16:46like a movie where you have all the different production
- 16:48companies that show up in the in the credits.
- 16:50But our two around the world presenters are in Melbourne,
- 16:53Australia, Identity XP and in Paris it's a secure identity
- 16:57alliance and we're actually doing some additional work
- 17:01through a memorandum of understanding with Secure
- 17:04Identity Alliance or SIA as well.
- 17:05We can talk about that. So there's there is a lot going
- 17:08on in addition to a great looking conference day.
- 17:12Yeah. Say the last time we chatted,
- 17:13let's start with Security Identity Alliance, because when
- 17:16we were at Identity Week, I think that was sort of the
- 17:18announcement of that coming out. So it's been a few months now.
- 17:21How are things going with the Security Identity Alliance in
- 17:24Europe? Things are going very well.
- 17:26You know we are taking two organizations that are both.
- 17:30We're both identity centric. IDSA tends to focus more on
- 17:35having more commercial and and applications that are going to
- 17:40be commercial and may be directed towards consumer.
- 17:42SIA focuses a little more on working with some governments
- 17:46and standards organizations. Now the reason we ended up
- 17:49signing the member for a memorandum of understanding say
- 17:52that three times fast is that it gives us a complementary set of
- 17:56what we're each looking for. So as an example, one thing we
- 17:59worked on, we each had working groups coming up with potential
- 18:03solutions not to sell but to influence on know your customer
- 18:07or Kayam depending on which side of the pond you're on.
- 18:10We merge those two groups. So they are working together now
- 18:13to come up with common deliverables and the first is
- 18:16going to be delivered at Identity Management Day in the
- 18:19EMEA segment. So it's going to be you know
- 18:21have about halfway through that that 21 hour event and in that
- 18:27we're going to talk about an outline of what we've done, what
- 18:30the state looks like right now and where we think things are
- 18:33going to be going in the next 6 to 12 months.
- 18:35As an example, there some things to look for.
- 18:38And by the way if you can't get up at 3:00 AM your time to see
- 18:42this that particular session, all the sessions are going to be
- 18:45recorded and they're going to be available to you.
- 18:47So feel free to register anyway and you'll get recording
- 18:49information. But one thing we'll be talking
- 18:52about there is right now, as an example, you can use your US
- 18:57based passport and very likely get into any country in the EU.
- 19:00You don't unless you have a criminal record or something.
- 19:02And I don't know your background, so I'm not going to
- 19:04make any assumption. What I do on my own time is my
- 19:06own business, Jeff. Exactly so.
- 19:10But yeah, you can use your passport to get into another,
- 19:13another country that accepts because the two countries signed
- 19:17a treaty that said we will each meet the minimum criteria to say
- 19:20we know whether we authenticated this individual.
- 19:23And here's how you can tell it's our passport.
- 19:25Well, that's going to start happening in the digital world.
- 19:28It's often called a digital wallet if there are other names
- 19:31for it as well. And I you're going to see, I
- 19:34think within the next year, especially since EU has put out
- 19:37some early legislation around this requiring it.
- 19:41You're going to see influence coming from our organization to
- 19:43say maybe this is what it should look like or maybe this is
- 19:46criteria and this is how we should be able to interoperate.
- 19:49And that's a word that that's my word for this year and just not
- 19:52mine only. But interoperability, identity,
- 19:55interoperability is the key for what we're going to have to do
- 19:58going forward, forward or we're going to drown in identity.
- 20:00Sprawl. And that makes sense.
- 20:01I think there's been a lot of work been done to try to develop
- 20:05standards so that interoperability exists.
- 20:09There's other things that you guys work on as well at the idea
- 20:11of, say you've got the Digital Identity Security report or the
- 20:13trends in Digital Identity security report.
- 20:16I'm expecting to see that probably sometime later this
- 20:18year as well. What's the timing for that?
- 20:20And I guess for people who aren't familiar with what with
- 20:22what that is, what is it? So the trends in digital
- 20:26identity security, this again, it's the 4th edition of this and
- 20:31this is a research survey that we do through a third party
- 20:36called dimensional research. So we never see who's getting
- 20:39the questions and who's answering them.
- 20:41So we have that level of abstraction, which is good.
- 20:44They manage that for us and we have some questions that are
- 20:47core. They get asked every year, such
- 20:49as what we've been asking is have you encountered an identity
- 20:53breach or similar incident in the past year?
- 20:58To be completely frank, this may be the last year we asked that
- 21:02because I think we're going to probably hit 100% this year on
- 21:05responses. And once you hit 100%, there's
- 21:07no more trends to follow. So let's see where where we go
- 21:11with that. But there's others that really
- 21:14dive deeper and some things were changing.
- 21:16We're dropping some questions that really you know are are now
- 21:19kind of going to pass like just finishing one that might.
- 21:22We're talking now about how does AI influence how you receive
- 21:26identity and how you manage identity.
- 21:29And we're we've reached a point where I think every organization
- 21:32has to recognize that they are going to counter AI when it
- 21:35comes to identity, whether they like it or not.
- 21:38And it doesn't have to be evil, but we're we're going to see
- 21:40where do people stand, what do your budget look like for that.
- 21:42So that report, it's free again, just like everything we do with
- 21:47a couple exceptions is free. We are a nonprofit and that's
- 21:50why we are a nonprofit. You can go to our website,
- 21:54idsalliance.org and download any of the previous reports.
- 21:57This report, to answer your question I didn't forget should
- 22:01will be released at Identiverse on Tuesday, which I believe is
- 22:05May 28th. In fact, our session to do that
- 22:07is at 1:00 PM in Las Vegas. So there'll be a press release
- 22:11that day and you'll be able to download the report that day as
- 22:14well. I I I think we may have
- 22:16snippets. We may be able to tease out a
- 22:18bit a week or two before, but that's when you're going to see
- 22:21the report. I like that report because you
- 22:23mentioned snippets and I think I'm always looking for things to
- 22:26help make the case for better identity and better identity
- 22:30security. If there are two different
- 22:31things like that, let's get back to Identity Management Day,
- 22:34because I think I want to help Dr. Awareness, right?
- 22:37That's why we're doing this episode.
- 22:38This is why I've been supporter supporters of it for for several
- 22:41years now since it began. Who is this day for?
- 22:45Let me start broadly then we can drill down a bit.
- 22:47Identity management day is for identity managers.
- 22:52I think that one makes sense, All right.
- 22:53But also you know anyone that's going to use either IT decision
- 22:59makers because now you can't do IT without identifying who's
- 23:03doing what 1st and specifically more than anything else we do
- 23:07with throughout the year, the general public to see what's
- 23:10going on behind the scenes. You know that the three of us
- 23:13talked briefly about the identity echo chamber or the
- 23:18identity bubble. And it's safe to say that at
- 23:20least the three of us here probably live and work within
- 23:23that bubble. Occasionally we may step out,
- 23:25but that's pretty much where we are and we don't always we we
- 23:28sometimes can lose sight of what's it like for everyone
- 23:32outside that echo chamber or bubble and what's it mean to
- 23:34them for identity. You know, the example you used
- 23:39earlier, Jim, with the, you know, a suggestion of MFA as
- 23:42opposed to requiring MFA to people outside the bubble, MFA
- 23:47is just a friction point that they'd rather avoid.
- 23:49In many cases they may not see the incentive.
- 23:52So we want to be able to not only listen to what they're
- 23:55doing but have them see what is driving that sort of activity.
- 23:58You know I want to mention something and and feel free.
- 24:01I know and post you could edit this out if you want but I came
- 24:05across something you may have heard of.
- 24:06I call it digital mugging. I don't know if you've seen this
- 24:10and I'm coining that term. If no one else has, where the
- 24:14there are gangs that target usually what appeared to be, you
- 24:18know, not wealthy but at least upper middle class men coming
- 24:22out of bars. They don't only accost, they
- 24:24attack them and in one way or another get them unconscious
- 24:27whether it's gas or not concern. I'm not going to go through
- 24:30everything they do because this is not a here's how to rob
- 24:33Bunny. Hey, what you do on your own
- 24:34time, Jeff, is your business? Fair enough.
- 24:36Yeah. Thank you.
- 24:37Thank you. But what they do is keep them
- 24:41intact, but but they're unconscious.
- 24:42They take their phones, they use the face to unlock the phone and
- 24:47then either Venmo money to themselves or, you know, or
- 24:50Apple Pay, whatever else they're going to do or or direct bank
- 24:53transfer and steal money and then just leave the people.
- 24:56And yeah, as safe as you thought was, hey, biometrics are great,
- 25:00right? Yeah, they are.
- 25:01But sometimes we got away from MFA.
- 25:03We're back to single factor. Sometimes when it's only a phase
- 25:05that doesn't. So it's not solved.
- 25:09Yeah, that was April Fool's joke.
- 25:11We are far from solving identity.
- 25:14You know I'm going to talk about one session in the in the
- 25:17conference as well since we were talked about this there.
- 25:19There's one session that the National Cybersecurity Alliance
- 25:22actually is going to be presenting that talks about how
- 25:24people love their password notebooks.
- 25:26And that's a concept for those of the bubble that that seems
- 25:29it's an athlete. It's like how could you possibly
- 25:32have a notebook where you write down your passwords, right.
- 25:34Well people do and and all and they did research on this.
- 25:38A lot of people still do that and like it and think that's the
- 25:41right way to do it. So that'll be a really good
- 25:44session to hear what's behind that.
- 25:46And then from that we can start determining what can we do to
- 25:49start getting people maybe away from having to write down their
- 25:52passwords in a? Book.
- 25:54I think it's good to think about those types of folks, because
- 25:57they're real people too. I hate to say it right is we
- 26:01have to design things for all walks, ages, religions,
- 26:06ethnicities, regions, whatever it may be, right?
- 26:08That kind of thing. What are some of the other
- 26:11content things that we can expect from Identity Manager
- 26:14day? You mentioned it's 21 hours.
- 26:17It starts, I guess technically the night before US time, right?
- 26:21Walk me through how this is going to work from like a time
- 26:24zone perspective. So it'll start at around 8:00 PM
- 26:27Eastern on Monday evening and in Melbourne actually that's the
- 26:32only portion of this that's a hybrid event.
- 26:34They're going to have some people in an in a venue and
- 26:37they're going to be streaming it as well.
- 26:39So the kickoff starts there. I'll be there for that just
- 26:42because it is the official kickoff.
- 26:43And then they're going with their session.
- 26:45They have a number of good local speakers some coming from
- 26:48vendors and and some coming from whether you want to call them
- 26:52users or victims depending on what stories are telling about
- 26:55identity and and a lot of people think that the stories are the
- 26:59same everywhere, but they're not.
- 27:01Issues that exist in Australia are going to be some we haven't
- 27:04seen in the US yet and vice versa.
- 27:06So it it's good to be able to hear some of that plus you know
- 27:10what sort of what sort of processes work with in the
- 27:14government constraints of say ocean, you know Oceana countries
- 27:19that are going to look at privacy very differently than
- 27:21the US does. So there's something to keep in
- 27:24mind as we move to EMEA. You're going to hear a little
- 27:26more, especially from the SIA about one, you're going to hear
- 27:32a report on the common working groups I talked about that came
- 27:34up with that's coming up with the KYC recommendations and and
- 27:39foundation. You're also going to hear from.
- 27:41And I'm not going to go through every single one, but you're
- 27:43going to hear one session that's going to talk about an
- 27:45organization that we are involved with along with SIA and
- 27:49that's called CD Hub, which really deals with sustainable,
- 27:53interoperable digital identities.
- 27:56Now, sustainable does not necessarily mean that you
- 27:59recycle your IDs and it's all green, that's that's, although
- 28:03that might not be a bad idea, but it really focuses on what
- 28:07can we do to have an identity that's sustainable for you so
- 28:12that your identity now is, is the same identity you're going
- 28:15to have in 10 years. Right now, you can't necessarily
- 28:19have any level of assurance that's going to be true.
- 28:21Hence some people are going to keep password notebooks because
- 28:25there's so many different identity and all it all fits
- 28:27together. So you're going to see a really
- 28:28good presentation on what what, what sort of work's happening
- 28:31there and what we want to do for that interoperability and and
- 28:35and maybe digital wallet standards that could occur
- 28:38across most countries. And of course, we're going to
- 28:41have an effort at some point to see if we can't get the US to
- 28:44start thinking about that too. But that's yet another complete
- 28:46effort. And then and that'll start at
- 28:50about 3 AMI failed to mention Eastern in in EMEA.
- 28:55And then in the US it'll start at around 10:00 AM Eastern.
- 29:00We're we are going to actually, we have an Expo with sponsors
- 29:03and booths because it's AUS and and you're going to have live
- 29:06streaming. It's going to be almost as if
- 29:09you were in a live conference. The only thing you're going to
- 29:11miss are the travel and and hotel cost and the smells.
- 29:15But other than that it's going to be just like you're in a
- 29:16conference. You can go up to a booth and
- 29:18there'll be someone there. You'll see them.
- 29:20You can interact with them and ask them a question, or you can
- 29:23download a document, watch a video, and what we do to give
- 29:27you some incentive, do all that. We have gamification.
- 29:30Just like if you were at an in person conference, you might
- 29:33have one of those bingo cards and have every vendor stamp it
- 29:36so that you can put it in for a raffle.
- 29:38Prizes at the end. Well, we do something similar,
- 29:40but we track you. So just so we're watching
- 29:43everything you do, we're going to track every time you go to a
- 29:47session or every time you visit a booth or every time you
- 29:50interact with someone and you'll get points for that and we'll
- 29:53show you what the points are. And at the end of the Americas
- 29:56region sessions, which will happen at around 4:00 PM
- 30:01Eastern, we will then tally all that up and have winners, some
- 30:05for individual sponsors and some for general prizes, just like we
- 30:09did last year. And that that was a that was
- 30:12good. People really like that.
- 30:13And I I think it's a good incentive to get through.
- 30:16I failed to mention and he wouldn't like it if I didn't
- 30:19finish this without talking about him.
- 30:22Our keynote speaker is Caleb Sema, someone I've known for a
- 30:25while. He previously was the CSO at
- 30:28Robin Hood, had a leadership role at Capital One, had a
- 30:32couple start-ups. Currently he chairs the AI group
- 30:37at the Cloud Security Alliance and Caleb.
- 30:40What I like about what he did, he took some time over the past
- 30:44year and just stopped doing most of the things and dug into AI.
- 30:48You know what's going on with AI or what are all the buzzwords
- 30:51mean? How do I really make it work?
- 30:53And he's going to talk about AI and the effect of identity and
- 30:57vice versa during his keynote at the beginning of the America
- 31:00session. And I'm not.
- 31:02I'm looking forward to all of it, but I'm really looking
- 31:04forward to that session. I'm looking at your website and
- 31:07it's identitymanagementday.org and I'm kind of scrolling
- 31:10through here and looking at different parts of it.
- 31:12You got a nice little countdown of when this is gonna take
- 31:15place, and then I'm looking at different kind of conference
- 31:18sponsors and things like that. You've got some big names here
- 31:20and names that you know were probably pretty well recognized
- 31:25amongst people who are in the Identity space and others that
- 31:29might be a little bit more up and coming and some that we know
- 31:32here on the Identity at the Center podcast and stuff like
- 31:34that, which is really cool I guess.
- 31:36What are, I guess, are these the folks that are in that kind of
- 31:39virtual conference hall type thing that you were talking
- 31:42about? Are they doing other things?
- 31:43Yeah, if you look at the conference and sponsorship tab,
- 31:46you'll see that, you know in addition to saving it as a Co
- 31:49chair, there's Cyber Ark and Sail Point, our two platinum
- 31:52sponsors and then we have a number of gold sponsors and
- 31:55silver and bronze sponsors as well.
- 31:57And we're still adding a couple of those.
- 31:59Actually, I think we got one coming in today and each one of
- 32:02those are going to have an exhibit booth.
- 32:04So when you get to the conference, there will be a
- 32:08lobby and a carousel with different logos going around.
- 32:12And you can just go to the Expo hall and you'll see all the
- 32:16booths. And they're going to have not
- 32:18only just their logos but a social card that really they're
- 32:21to attract you. Hey come see me first and and
- 32:24you click on it and there should be someone in there just you
- 32:28know and they may be even talking to someone else but
- 32:31you're going to see them. You can engage them.
- 32:34Ask any question you have. You say hey I went to the
- 32:36session for your speaker what does this feature do can you
- 32:39show it to me. They can do demos there.
- 32:41They can get that you can download white papers you can
- 32:44watch videos they have set up and you can have in addition to
- 32:47that you can schedule time. There is a a a meeting scheduler
- 32:51button you click that and you say I want to talk to someone
- 32:53about maybe possibly buying this.
- 32:55You will definitely get your attention if they if you do that
- 32:58and I'll just click, I want to meet with you at and you'll see
- 33:01the open times 2:00 PM today and it'll convert to local time for
- 33:05you so you don't have to worry about that and and then you'll
- 33:07have a meeting with him as well. So all of that happens out of
- 33:10the Expo booth. In some ways it's almost better
- 33:13than an in person booth. Yeah, you don't have to like
- 33:16roll your eyes or look board or hide your badge or flip it or
- 33:19anything like that. It sounds like such a cool
- 33:21event. And like I said the the the this
- 33:23podcast has been supporting it for since its inception.
- 33:26So I think this is what its fourth year, am I right?
- 33:29Yeah, that's correct. It's the fourth year and thank
- 33:31you for your support by the way, throughout both of you.
- 33:33Hey, anything we can do to promote identity?
- 33:36That's what we're all about. And I guess I, I feel like
- 33:39you've covered like everything that there is to know about, at
- 33:42least for now, Identity manage today, it's April 9th,
- 33:46identitymanagementday.org. I want to get your thoughts on
- 33:50stuff that's going on in the world.
- 33:52And I know Jim has like a list of things to kind of put
- 33:54together here. Are we OK?
- 33:56Can we move to that? Are you ready for that, Jim?
- 33:58Or there's anything else you want to get out, Jeff?
- 34:00I think it's time for Stump Jeff.
- 34:02All right, Stump the other Jeff or Stump Both.
- 34:04Jeffs. Who knows?
- 34:05Yeah, there you go. Well, yeah, I would love to get
- 34:08some feedback from Let's have a round table on these.
- 34:10So I'm going to hit you with a few topics and let's just chat
- 34:14about them. They kind of think these things
- 34:16are going to have an impact on Identity Day.
- 34:20So the first one is artificial intelligence.
- 34:23Can't talk about IEM and not talk about artificial
- 34:27intelligence, right? Absolutely.
- 34:31There's a reason that our keynote topic is AI and
- 34:34identity. So I agree with you and and
- 34:37let's talk about what this might really mean.
- 34:40I mean, there's the obvious that most people might be aware of
- 34:43and that's deepfakes, right? I know that there is a a
- 34:47movement by some people to say deepfakes should be illegal.
- 34:51I have, even if that were to really, really pass, I have no
- 34:54idea how you could enforce that or if it even makes sense.
- 34:59It's going to be there and in some cases it makes sense to
- 35:03have and I know you talk about another guest you have coming on
- 35:06Martin. This is a term I heard him use.
- 35:08I'm not sure if he coined it or not but a digital double and and
- 35:11since I'm more of a sci-fi fan I I said well you're talking about
- 35:14a clone but he said no it's a digital double and if you know
- 35:17Martin he he will stand on that as it that's that's the
- 35:20definition and there are time for actually that can be
- 35:23beneficial because if you have routine tasks that need to be
- 35:26accomplished and and an AI response can do it but it needs
- 35:30an interaction then actually a digital double that's it's a
- 35:34wonderful application. You can also use AI to offer
- 35:39predictive analysis on how you manage identities.
- 35:42Yeah, I mentioned earlier the term identity sprawl because
- 35:45over time you get. I have and it grew by 1:00
- 35:49today. I currently have 898 unique
- 35:53identifying accounts that I keep in my credential manager.
- 35:57That's stupid. If you have that many and you're
- 35:59not in this industry, get a Life.
- 36:03But Identities for all There and Access for All.
- 36:06Now the with that's a really problem.
- 36:08A really a problem within a corporation.
- 36:11I did some consulting for a while and whenever I would be
- 36:14brought in for a consulting gig, there were two questions I would
- 36:16ask. The first one was when did the
- 36:18incident happen? And usually the response is, who
- 36:20told you? I said, yeah, you wouldn't have
- 36:22hired me if you didn't have one. So let's talk about what it was.
- 36:24So we get that out of the way. And then my next question is,
- 36:27can you introduce me to the individual that's worked here
- 36:29the longest? And when they meet that person,
- 36:31chances are they have access to everything in the company.
- 36:34Because over time, if they've been there, say, 25 years,
- 36:37they've had a variety of different jobs.
- 36:40And even if people are good at it now, in the past certainly
- 36:44you had access to all of these things and you move on to a new
- 36:47job and you get access to all the new things.
- 36:49And over time you have access to everything that is at at best
- 36:54difficult and and mundane to maintain.
- 36:56And realistically it it doesn't get done very well.
- 37:00A predictive analysis could do two things.
- 37:02It could start keeping better control and giving you either
- 37:06whether it's automatic or presenting you with options to
- 37:09manage that. And more importantly, getting us
- 37:12to just in time access so that through predictive analysis,
- 37:15it's going to know that every Thursday, you know Jeff does
- 37:20this action. So it should just know that it's
- 37:23going to make sure you have access on Thursday morning and
- 37:26and from Thursday afternoon through the next Thursday
- 37:28morning. You don't have access and you
- 37:30shouldn't have to write a rule. AI should be able to do that so.
- 37:33Yeah, that makes sense. I think there's a lot of
- 37:35goodness there. Jeff Stedman, I mean we talk
- 37:38about AI and what its impact is going to be on this industry all
- 37:41the time. Are you?
- 37:44Are your thoughts evolving as we're having some of these
- 37:47really insightful guests? I mean, yes, like every time I
- 37:51hear a viewpoint, I take that in into my Borg mind and
- 37:55consolidate it somehow. You know, I'm still bullish on
- 37:58it. I still see the benefits for it.
- 38:01I still see the drawbacks for it.
- 38:03You know, you and I have experimented with AI Voices for
- 38:06example, for this podcast hasn't gone so great.
- 38:09Like I think the technology isn't quite there, but the idea
- 38:12of being able to put together a reasonable duplicate or digital
- 38:17twin or clone, whatever word you want to use is within reach.
- 38:21And getting more and more within reach of more people and the
- 38:26quality of that clone or twin or whatever you want to call it is
- 38:30also getting significantly better.
- 38:32I mean just look at the impact on spam emails and things that
- 38:38used to be phishing. You could, you used to be able
- 38:40to very clearly identify those. It was poorly written in
- 38:44whatever local language it was being sent in and, you know,
- 38:48just didn't make sense. Now you know you've got tools
- 38:52that will translate and make things believable and stuff like
- 38:55that. So there's certainly drawbacks
- 38:56for it. I think it's gonna be a big
- 38:58impact obviously for everybody. But I I I kind of like the idea
- 39:02of of seeing it more integrated into technologies.
- 39:07So things like, you know Clippy on steroids, if you remember
- 39:11that from the Microsoft days, you know now they've got
- 39:13Copilot, right? Natural language things.
- 39:16Show me this data in a way where I don't have to know how to join
- 39:20sequel tables or write statements in Python, right?
- 39:23To pull information, stuff like that.
- 39:24I think there's an opportunity here for vendors to take
- 39:27advantage of large language models to make their products
- 39:30easier to use. If they're easier to use, your
- 39:35customers are going to get more value out of it, get better
- 39:39insights, maybe it's faster to configure whatever it may be.
- 39:41So I'm, I'm kind of all over the place with it, but I'm still
- 39:45bullish on it with reasonable caution and safeguards around
- 39:48it. Yeah, I feel like I'm being a
- 39:51curmudgeon by saying this, but I kind of feel like, OK, the term
- 39:56AI might get tossed around like the terms Euro Trust.
- 40:01Everything's Euro Trust. And hey, we've got AI on our
- 40:04product now. Because when I think of like
- 40:06what the most, the best practical use of AI has been
- 40:10that I've found. Is with the GPS where it starts
- 40:13to tell you go this way instead of that way.
- 40:17It's going to save you time based on all this data.
- 40:20There's large amounts of data that I've collected almost near
- 40:24real time and I've been able to update your route based on that.
- 40:28But wait a second, that came out like 10-15 years ago, right?
- 40:32So is that AI? But it sometimes when I hear
- 40:36about like, oh, what does your AI do?
- 40:38It's like, well, we can, we can suggest that since a whole bunch
- 40:42of other people have this role, then you should have that role
- 40:45too. I'm like, that doesn't sound
- 40:48that whiz bang to me. I'm sorry.
- 40:50So hey, somebody's got to be the naysayer.
- 40:54I'll be the naysayer this time. Got so, so much for rapid fire.
- 41:00But the next one that I've got for you, Jeff Rich, is you did
- 41:04say identity security and identity security.
- 41:09And I'll explain what the difference between those is.
- 41:12So now's your time. Sure.
- 41:14Thanks. And I this one I can do quickly.
- 41:16Identity is The Who or what. I Simply put and we need to be
- 41:21able to define what that means. So you can't just Willy nilly
- 41:24say this is my identity. We have to have some.
- 41:26We accept this as an identity. We don't accept that as an
- 41:29identity. OK, so that's the first one,
- 41:31that's identity. The next one is security.
- 41:33And security really boils down to we have rules that say who or
- 41:38what can get in and and do what to what resources subjects and
- 41:43objects and and those rules should be enforced and followed.
- 41:46That's security I and and and it's going to apply to identity
- 41:49because you're not going to be able to do security without that
- 41:52identity first. If you don't know who or what
- 41:54then you can't allow or block or you'll block my default maybe.
- 41:58And then identity security is I have my name, my Social Security
- 42:02number, my healthcare history, anything else about me that I
- 42:07want to protect. Because when that's leaked, it's
- 42:10now one easier for someone to impersonate me.
- 42:13Or more importantly now either there's some unique things that
- 42:16I no longer have or there's things of value that I know no
- 42:19longer have. So that's why I look at those
- 42:21three as being separate. Yeah.
- 42:23You know in the early days of identity management we talked
- 42:26about or identity governance giving the right person the
- 42:31right access at the right time. Then someone said no, it's the
- 42:35right person or thing. Do you think things have
- 42:38identities? Absolutely.
- 42:41So what sort of phone do you have?
- 42:42You don't think of a brand? Are you on an Apple iPhone?
- 42:45OK. So, so you're beyond a flip
- 42:47phone, right? Yes.
- 42:48Yes, there is an identity in that phone and you associate
- 42:52your virtual identity with the identity embedded on the chip in
- 42:58that phone. And you do that because in fact
- 43:00there's a security kernel in that chip specifically for that
- 43:04reason. So that when you pick up the
- 43:06phone and the camera sees your face, it knows it's you based on
- 43:10the criteria you set up, correct.
- 43:12Now when you sell that phone or trade it in or it's time for a
- 43:16new one for you or you're going to give it to your nephew or
- 43:18whatever, whatever else you're going to do with it.
- 43:19Chances are, I I mean you're a security savvy guy, you're going
- 43:24to disassociate your identity with the identity of that
- 43:28silicon based chip in the phone. But that identity of the silicon
- 43:32based chip remains and the next owner or user will then
- 43:36associate themselves with it. So yes, I do believe that there
- 43:41there is a what does exist. And there'll be times where I'm
- 43:46going to say I'm going to use this phone to unlock a door and
- 43:50it'll be the phone doing it, not me.
- 43:52Interesting. Jeff, any follow up?
- 43:53No, I I feel like the scene from old school where Will Ferrell's
- 43:59character blacks out and gives like the great answer and James
- 44:01Carville's got nothing to say. I agree with everything Jeff
- 44:04said. Next.
- 44:06Next. All right.
- 44:08So next topic, there's a recent cyber attack in the healthcare
- 44:13space that you were talking about prior to us hitting
- 44:16record. I was wondering if maybe you
- 44:18could share a little information about that because you you kind
- 44:22of like pose it as like this could have a major impact on not
- 44:26just this one company, but it could have an impact on the
- 44:30industry. Yes, I believe that impact has
- 44:33already started and some of us in the bubble see it and almost
- 44:37no one else does. Some are.
- 44:39Some individuals are getting but they don't know why.
- 44:41So the organization has changed. Healthcare, it's owned by United
- 44:44Healthcare. I'm saying that only because
- 44:46that's the incident. I'm not picking on them because
- 44:49I learned a long time ago if you pick on the company that has
- 44:51been attacked, they're going to do it to you when you're
- 44:53attacked and you will be. So that's how it goes.
- 44:56But in any case they are a clearinghouse that works for
- 45:03clearing pre authorizations for medical procedures and surgery,
- 45:08for authorization for insurance companies, for coverage, for
- 45:11authorization for billing so that the provider can get paid
- 45:16and all that reconciliation. So they have all the patient
- 45:19information, all the history and all the ties to financial for a
- 45:23large portion of individuals in the US because it's not only
- 45:28United Healthcare that uses them, a lot of other companies
- 45:31use them. So as an example, let's say
- 45:33you're a a physician with it's your own practice and you have
- 45:37four people working in your office and you do procedure
- 45:40specialist and you do procedures and all of a sudden you now
- 45:44won't. You no longer can get insurance
- 45:46reauthorization for the procedures.
- 45:48You can no longer find out if, if and when it's going to
- 45:51happen. And if you just performed a
- 45:53procedure, you can't find out one if insurance is going to
- 45:56cover it anymore because that does change or if you're going
- 45:59to get paid. And if you're that small
- 46:01provider and you go a month in that condition, which it looks
- 46:04like it's going to happen, what happens to your business?
- 46:07It's still a business. You may not have a business
- 46:09anymore. So this has gotten the attention
- 46:12of Congress and the White House and there is significant
- 46:17discussion about offering financial support for
- 46:20organizations that are affected you know with a big loss from
- 46:24this. So if you look at that whole
- 46:26downstream effect and just does it the arc of what we of what I
- 46:29just described, this is one example where the government is
- 46:32saying we have to provide financial assistance in order to
- 46:36keep this industry going and Healthcare is a real important
- 46:40one. It's important to me.
- 46:41I I just had surgery a couple of months ago and I actually called
- 46:45the hospital before to say give me an assurance that your
- 46:49systems are going to be up and running when I have my surgery.
- 46:52But take that whole arc of everything now and the financial
- 46:56impact that's going to come from the government and how do we
- 46:59address that I. Think it's really interesting.
- 47:02I think we've already seen some of this play out a couple years
- 47:06ago where it was I forget which what the name of the pipeline
- 47:09was Colonial. I have the name of so many
- 47:12pipelines floating around in my head these days that I can't
- 47:15remember which one it was. But they had to underwent a
- 47:17cyber attack and it started to address started to impact the
- 47:22the the fuel supply chain. I know around me like a lot of
- 47:27gas stations ran out of gas for a few days, but it was an eye
- 47:32opener and it was like we need to identify these areas where
- 47:39you know, 11 company gets breached or one thing happens
- 47:44and then it affects the entire supply chain.
- 47:46And it sounds like a lot like what you're talking about.
- 47:50So I kind of feel like, you know just you have to throw some
- 47:55money at the problem. But it doesn't have to be the
- 47:57government throwing money at the problem.
- 47:59I think it has to be that these companies have to do something
- 48:03and if they don't do things that they need to do, then they have
- 48:07to throw money at the problem, you know, anyway, that's my own
- 48:12personal opinion. I think the the thing that you
- 48:16said there that I really liked, I did want to just point to it
- 48:19is that you know you did say the name but you kind of qualified
- 48:24it as look, I'm not picking on these guys.
- 48:27So I think Jeff and I always go the extra mile to make sure that
- 48:32look let's not kick it, let's not kick them when they're down
- 48:35because eventually my BS is down and it's just not the right
- 48:39thing to do. So I wanted to to recognize that
- 48:43you did that. Jeff, any comment on on
- 48:45anything? I think Jeff, Jeff brings up a
- 48:48really interesting point that I'm not sure gets enough air
- 48:51time and it's those downstream effects.
- 48:54A lot of these, you know, smaller providers that do go
- 48:58from paycheck to paycheck essentially are are really
- 49:01struggling right now because they couldn't get paid for X
- 49:04number of days. And if you have a very tight
- 49:06payroll, right that could be challenging.
- 49:09And I wonder, and I don't know if this is the case or not, but
- 49:12when you're game planning for disaster recovery scenarios or
- 49:16doing table tops, do you think about these sorts of things and
- 49:20what are the knock on effects that have come down not only of
- 49:23getting your system back up and running, but what does it mean
- 49:25for your customers, your suppliers, your vendors, you
- 49:29know, etcetera. I think it's something to think
- 49:32about. You know, I I hope that that was
- 49:34kind of considered, but if it wasn't, hey, lesson learned,
- 49:37Let's think about that. And if you haven't done it yet
- 49:39for your organization, maybe it's time to think about that,
- 49:42right. If you're responsible for paying
- 49:44invoices and things like that, those are things that you
- 49:48definitely want to make sure that you know, continue to
- 49:50happen. Because if you get impacted that
- 49:53way, maybe those vendors don't want to work with you anymore
- 49:56and that could be pretty detrimental to your business.
- 49:59Jeff, Rich, one last rapid fire question and we'll have to keep
- 50:04it pretty tight is what do you think is the top trend for
- 50:10identity tech firms either pick one technology or one trend that
- 50:15you're seeing over and over again?
- 50:17Well, I'll give you a tight answer and we need to see more
- 50:19of it. Interoperability, you know,
- 50:21every company is going to come up with, here's our new service,
- 50:24here's a great new product. Look at this.
- 50:25It's a whiz bang. Here's what happens
- 50:27automatically. All of that's great, but if it's
- 50:29in a silo, it's only great to a degree.
- 50:31We have to get to interoperability and the smart
- 50:34organizations are beginning to see that.
- 50:37So Marvel word a year from now when when we're getting ready
- 50:41for next year's Identity Management Day and we talk about
- 50:44it. Let let's ask how far has indoor
- 50:46operability come along? Since when it almost didn't
- 50:49exist a year ago? Interoperability.
- 50:52Easy for me to say. Jeff Sedmon, your turn.
- 50:56What do I want to see or what do I think will happen?
- 50:58I hate the term converged, but I keep saying this term come up of
- 51:02converged platforms which I'm not necessarily sold on because
- 51:06that sounds an awful like a suite to me.
- 51:09And we've gotten away from sweets for the last couple of
- 51:12decades because they turned into OK at everything, not even great
- 51:16at some things. So I really don't like the idea
- 51:19of converged, at least not in the historic definition, let's
- 51:24put it that way. I think it's fine to have a
- 51:26modular approach and I can license the parts and pieces
- 51:29that I want. As long as those parts and
- 51:31pieces are actually good at what they do, then sure, build a
- 51:36better product. Then I'd be happy to make the
- 51:38investment on a platform. But I don't want to be locked
- 51:40into a platform that does IGA perfectly and sucks at Pam,
- 51:46right? That doesn't do me any good.
- 51:47I have to go out and now buy another Pam product.
- 51:50So I I I'm not a fan of the idea of converged only because I
- 51:54haven't seen a truly excellent one that's excellent at
- 51:58everything in a way that makes sense for me as a customer.
- 52:01Only license the parts that I need.
- 52:02Don't make me pay for AI that I'm not going to use for five
- 52:04years. That's a pet peeve of mine.
- 52:06Don't make me pay for features that are in a product that are
- 52:10great. I can't use it for two to three
- 52:11years because I'm still taking identity requests via fax
- 52:14machine in my organization, right?
- 52:17Things like that. So that's that's the trend that
- 52:20I keep seeing. Man, that's awesome.
- 52:21I I totally agree with you on that.
- 52:24I think the trend that or the most important development that
- 52:28I think is already happening is already afoot and needs to get
- 52:33better is monitoring. And specifically there's this
- 52:38ITDR space, identity threat detection and response.
- 52:42And to me it's all about understanding when you have
- 52:46abnormal activity happening within your environment that's
- 52:50at that level, layer seven of the OSI model, it's application,
- 52:55it's identity level threats that are happening or can be detected
- 53:01and responded to. To me, this is the only way for
- 53:06some organizations when they have large decentralized models
- 53:09and the technology footprint is evolving so quickly that they
- 53:14can't keep up with you know the standard like provisioning and
- 53:20access management and XY and Z. They have to lay layer and have
- 53:25this ability to what's going on. And so I think to me this is,
- 53:30you know, even if you do have a perfect system in place, you
- 53:33still get a ton of benefit from monitoring.
- 53:36If you don't have a perfect system in place, if you're
- 53:38lagging behind and you can monitor, at least it's a
- 53:42compensating control. So for me monitoring ITDR that
- 53:46gets my vote. It's a pretty decent vote.
- 53:48I think we want to write things up because Jeff needs to get a
- 53:52whole bunch of sleep and get travel time so he can be well
- 53:55prepared for his 21 hour Identity Management Day
- 53:58telethon. Before we go, it is April Fool's
- 54:03Day and I got to be honest, when you brought that thing up
- 54:05earlier in the episode, it totally went over my head.
- 54:07I wasn't even thinking about it. But today is April Fool's Day,
- 54:11so we'll end in a later note. What is the best April Fool's
- 54:15prank that you've seen, heard, or maybe pulled off Jeff?
- 54:20We'll start with you and then I'll go to gym.
- 54:22All right, in high school, taking a music instructor at
- 54:24Volkswagen Beetle part piece by piece from the parking lot, and
- 54:28then bringing it inside and reassembling it in his office.
- 54:31He hated it, but it was great. That was when you could pick up
- 54:36a car, you. Could you?
- 54:38Every part of that car was could be lifted by an individual.
- 54:41So piece by piece, into his Where?
- 54:44Where did it go? In his office?
- 54:45Into his office? OK.
- 54:46And how did the place get back out?
- 54:48We had to take it apart and because you can't drive out
- 54:52through that you know, 36 inch door.
- 54:54That's a pretty good one, Jim. What about yourself?
- 54:57So this one that I pulled the year was 1997.
- 55:02My first job and I worked in a small office and I was the only
- 55:07one who knew how to do anything on the computer really.
- 55:11And I decided on April 1st to play a prank on my boss.
- 55:17So what I did was I went to his desktop, I took a screenshot of
- 55:22the background, I flipped it over 180° and I turned that into
- 55:28a screensaver. And so he comes back to his
- 55:31computer and his, you know, his start button is at the top of
- 55:35the screen over on the wrong side.
- 55:37He's like, he calls me into his offices, like, what's going on?
- 55:41I'm like, ah, it's easy to fix. And I went in there and I did a
- 55:43few things and turned off the screen saver.
- 55:46He was like, oh, that was weird. I finally did explain to him
- 55:52like, yeah, April Fools. But yeah, he had no he.
- 55:56He would. He had no clue what was going on
- 55:58with this computer. It's getting harder.
- 56:01What about you Jeff? I've done a few.
- 56:03I, I, you know I feel like this is something that I used to do
- 56:06all the time and I don't think I've done one in a while.
- 56:09I I guess the one that I probably remember the best would
- 56:13be when I was working at Walgreens.
- 56:15So this is a very long time ago and I put out an e-mail to the
- 56:19rest of my team. And I think at that point
- 56:21there's probably like 15/20/25 people maybe that were on the
- 56:26team that I'm leaning. And I put out an e-mail that
- 56:30basically said, hey, here's what's going to happen.
- 56:32We're going to have to come in this weekend.
- 56:35We've got this project, we've got to, you know, basically set
- 56:38up a 24 hour shift to crank out IDs because automation didn't
- 56:42exist at that point. And you know, basically made it
- 56:46sound like, oh, this is going to suck.
- 56:47And I hate Jeff and why is he? Why?
- 56:50Why is this happening to us and things like that?
- 56:53And so I drafted it up and you know, I had it.
- 56:57It was a good e-mail, let me just put it that way.
- 56:58Like no AI was involved, but it was a well crafted e-mail and I
- 57:03sent it out. And then just like, you know,
- 57:05someone pulling the strings just sat back and watched and
- 57:08listened and I heard sounds of disgust and like really?
- 57:14And what and Jeff? And.
- 57:17Things like that. And I let it go for maybe just,
- 57:22you know, a few minutes, enough to kind of get it around and
- 57:25then basically said, you know, now this is the April Fool's
- 57:28joke. Well, I think it's funny that
- 57:30all of our stories were at least 20 years ago, right?
- 57:34It was all in our younger days. Because I think one of the
- 57:37things that you learn as you get older is like people can enact
- 57:42revenge on you, and that's what you don't want to happen.
- 57:45So it's better just to leave people alone in this world.
- 57:49And that's what I've been doing on April Fools for the last 20
- 57:53years. Yeah, I haven't done anything in
- 57:54a while. I love to have fun at work.
- 57:56I think maybe at some point I will do something again, but
- 58:00it's been a while. I think so.
- 58:02Look, if I'm playing April Fools prank on on you, it means I like
- 58:06you and I care about you. I'd be more concerned if I don't
- 58:10give you any attention whatsoever.
- 58:13Yeah, you might like me, but if you played the wrong April
- 58:16Fool's prank, I might not like you so.
- 58:18Did you catch? I know you probably don't even
- 58:20listen to this podcast because we're here and but I do all the
- 58:23editing and we had an episode recently where both of us were
- 58:27struggling with our words. And if you listen to the
- 58:30episode, there is definitely an April Fool's prank in there.
- 58:33It wasn't an Easter egg. A little Easter egg, Yeah, for
- 58:36for you to hear. And one of the times that you
- 58:38and I were both struggling trying to get a word out.
- 58:43Sounds fun, yeah. All right, let's go ahead and
- 58:45leave it for for this week. Jeff, thank you so much for
- 58:49being part of this and for hosting such a great event.
- 58:53Definitely support Identity Management Day.
- 58:55Want to get people out to the website?
- 58:56identitymanagementday.org? It's April 9th or April 8th at
- 59:01roughly 8:00 PM Eastern, depending on how you want to
- 59:04look at it. Jeff, any final words of wisdom
- 59:06for us before we let it go? Well, first of all, thank you
- 59:09both very much. I as always, I've always enjoyed
- 59:12your company. This is a great podcast.
- 59:14Thank you for supporting Identity Management Day.
- 59:16It's going to be a great event this year.
- 59:19I think we have that we, we have our digital research survey
- 59:21coming out in May. We have a work that's going to
- 59:24go through CD Hub associated with Identity Week in September.
- 59:28So it's going to be a great year for Identity.
- 59:30Thank you. I love it.
- 59:32And let's see, Jim, you and I, we're on the web,
- 59:35idacpodcast.com. You'll find a link to all of our
- 59:38episodes as well as all the discounts.
- 59:40They just put them on the main page.
- 59:41So if you hit our website and Scroll down, you'll see all the
- 59:44different discount codes we've got for the different events.
- 59:46And if you look up on the menu bar, there's also a link for
- 59:48Identity Management Day. So you can use that to get to
- 59:50identitymanagementday.org. We're also on Twitter X,
- 59:54whatever it's called at IDAC podcasts, on Mastodon at IDAC
- 59:58Podcast, at Infosec dot Exchange.
- 1:00:01And like Jim said, if you have questions, comments, concerns,
- 1:00:03you can hit us up on LinkedIn. Jim, final word for this week.
- 1:00:07YouTube. YouTube yeah, we're trying to
- 1:00:09grow on YouTube channel. So I think, you know I was
- 1:00:12actually talking to our our new friend Ian.
- 1:00:14Well, maybe not new, but we've conversed.
- 1:00:16Finally met him face to face today.
- 1:00:18Think on a on a call and he's actually been watching the
- 1:00:21YouTube stuff. Which I'm glad Ian.
- 1:00:24First of all, thank you for watching our really boring
- 1:00:27YouTube videos because it's just.
- 1:00:28Our Logan seeing right? Yeah.
- 1:00:30He's a he's an influencer and he's got a lot good following.
- 1:00:34Yeah, So for people who aren't aware, you know, we've started
- 1:00:36to put the podcast out on YouTube and, you know, right now
- 1:00:39it's a little bit boring, but we're looking at ways to try and
- 1:00:41make it a little more exciting in the future.
- 1:00:42So stay tuned for that. So we'll leave it there for this
- 1:00:45week. Thanks everyone for listening
- 1:00:48and we'll talk with you all in the next one.
- 1:00:52You've been listening to Identity at the Center.
- 1:00:55We hope you've enjoyed the show. Make sure to like, rate and
- 1:00:59review and we'll be back soon. But in the meantime, hit the
- 1:01:03website at identity@thecenter.com and find
- 1:01:07us on Twitter at IDAC Podcast. See you next time on Identity at
- 1:01:15the Center.