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Live from Wilmington: SEANC Leaders Unite · The SEANC View

• 0:00
  Music.
• 0:08
  Good morning, and welcome to a special edition of the Scenic View podcast,
• 0:12
  live in front of a studio audience.
• 0:18
  I can't believe that we've made it, artists. We've made it. I know it.
• 0:21
  Live. Who would have thunk it? Oh, was I not close enough to the mic?
• 0:24
  Yeah, yeah. This is so different. We're not in Raleigh doing our thing at the office.
• 0:28
  So, you know, this is a unique group of scenic leaders that are gathered together.
• 0:34
  So, John? So one of the coolest parts of being a state association with members
• 0:38
  of all 100 counties is we get to see all the amazing parts of the state.
• 0:42
  Today, we're in one of the most beautiful cities, in my opinion.
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  Wilmington, North Carolina, right across the water from the USS North Carolina Battleship.
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  Battleship is a big state government site.
• 0:53
  Where the state employees work at the Battleship. And we're at a meeting of
• 0:57
  our executive leadership.
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  And it's a beautiful day. It's a little cold out. Artis, how are you doing?
• 1:02
  Well, I wish I was out there fishing despite the cold, but it's a great day
• 1:07
  to be inside with Scenic leaders talking about the future of this organization.
• 1:10
  And if you normally tune into this podcast to listen to Scenic talk about policy, this is different.
• 1:15
  We're going to explain more about what Scenic is.
• 1:19
  We have our officers here today. We have committee chairs, vice chairs for committees,
• 1:24
  and our executive committee, which is the officers are at the tippy top of our
• 1:28
  leadership. And then the executive committee is next. and then the Board of
• 1:32
  Governors is after that.
• 1:33
  So it's the main thought leaders in Scenic that are gathered here today.
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  And we thought we would talk a little bit about what Scenic is discussing as
• 1:41
  an organization, where we wanna go and how that affects people.
• 1:44
  So if you've been listening to this, you're not a state employee or maybe you
• 1:48
  are, but you're not a Scenic member, kind of felt like the organization's been
• 1:51
  talking policy, but let's talk the organization for a minute.
• 1:54
  Yeah, we have all these amazing leaders in our organization in here.
• 1:57
  So Artis and I decided we're gonna hold them hostage again.
• 2:00
  Make them record with us for an hour. It's going to be great. Fresh perspective.
• 2:05
  First on the docket is a second vice president, Emily Jones.
• 2:10
  And treasurer. I almost caught her state treasurer.
• 2:12
  Maybe one day, state treasurer, general treasurer, Stacey Crabtree. How are you guys doing?
• 2:18
  Doing well. Thank you for having us. So what made you run for a scenic office?
• 2:22
  That's a just out of the gate question. Well, for me, I think what made me want
• 2:26
  to run for a scenic office is because I've been in Scenic for many,
• 2:30
  many years as a paying member.
• 2:33
  So becoming active over the years and just watching other people take ownership
• 2:38
  of their positions within the organization kind of encouraged me to want to
• 2:42
  do more because I just felt like I had something more to give to state employees and Scenic members.
• 2:48
  So I felt like putting my work in would be beneficial for myself,
• 2:51
  building up my own personal growth was my professional growth.
• 2:54
  And I felt like I had more to give to the folks of the state as well.
• 2:57
  Well, we're glad you did.
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  Stacey, what about you? What made you want to get? So like Emily,
• 3:02
  I've been a active district member for many years, and I wanted to,
• 3:07
  again, like she was talking about, progress and be able to learn more of what
• 3:11
  Scenic truly does, because a lot of times just being a district member and being
• 3:15
  active, it's very constricted on what you know.
• 3:17
  So going to the state executive board, I believe I've learned a lot.
• 3:22
  I've only been in this position about a year and a half. Still learning every day.
• 3:26
  I'm meeting new people, new opportunities, and getting a better understanding
• 3:29
  on how important Scenic is to the state employees and what they do for the retirees
• 3:35
  and just the general public that reside here in North Carolina.
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  We do look out for everyone. It's not just the state employees,
• 3:42
  and I think everything that they do affects everything.
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  And you know, Emily, you've been out all over the field.
• 3:49
  What we call the field, and let me take another step back. If you're listening
• 3:52
  to this, don't know much about scenic.
• 3:54
  If you compared scenic to the United States of America, the districts,
• 3:57
  Stacey used the word district a lot, the districts are the states.
• 4:00
  Right. The board of governors is Congress, and then the executive committee
• 4:04
  and, you know, the officers, that's the executive branch leadership.
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  And they also have a role in our Congress, so to speak.
• 4:11
  So that's how it's broken down. We have 51 districts, again,
• 4:14
  as John said, across the 100 counties.
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  There's some place for everyone that might have any interest in scenic.
• 4:19
  Emily, you've traveled as scenic has gone and done employee appreciation events.
• 4:24
  You've been with our member relations reps a fair amount.
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  What are the main things you're hearing when you're out there in the field with
• 4:32
  active state employees?
• 4:33
  Well, there are some good things we hear and there are some not so good things
• 4:37
  that we hear from active employees.
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  A lot of them feel unappreciated, for one.
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  And they, of course, we always work for higher paying wages for state employees.
• 4:47
  So they want to be paid more.
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  They want to be appreciated more. By whom? By legislators.
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  They want money in their pockets. They want the work that they do to be more
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  appreciated by the lawmakers and policy writers because they leave their homes,
• 5:03
  especially folks that work in DAC or ZPS.
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  They leave their homes to do meaningful work and they want that to be recognized.
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  That's something that we as an organization, we shine a light on to make sure
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  that folks have what they need within their confinements of their jobs and their careers.
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  But we also hear that people are on the other side of that coin.
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  They are appreciated. They know that the work that they're doing is needed,
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  and especially the folks in DHHS, not to be throwing out departments because
• 5:31
  I know I will miss someone.
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  Got a lot of eyes on you right now, Emily. A lot of eyes. All right.
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  From different departments. Yes, I know it, so I'm going to stop doing that.
• 5:39
  But we do hear that people are appreciative of the work that Scenic does whenever
• 5:43
  we come and we sit and partake with them and ask them questions about how things
• 5:48
  are going and things that they need. They want to be heard and appreciated,
• 5:52
  and they want to take care of their families.
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  You know, when the rubber meets the road, everybody wants to make sure that
• 5:57
  they have a good wage so they can take care of their families,
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  leave a legacy for their children, and leave the world a better place when they're gone.
• 6:04
  So I do travel across the state, and I enjoy doing that, recruiting new members
• 6:09
  and educating people on what we do as an organization to get folks to join because
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  there's strength in numbers. So it is a very impactful job that Scenic does.
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  And personally, for me, it is empowering. And I like to empower other people
• 6:23
  inside the association and outside the association. So we just want folks to
• 6:28
  know that there's a place for them to be.
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  A lot of the younger folk also that I speak with, they may not be joiners,
• 6:34
  but they oftentimes want someplace to settle in and to give back.
• 6:39
  So that's something else that we hear. So when you say people want to be appreciated
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  and they maybe feel like lawmakers don't appreciate them, sometimes we've talked
• 6:47
  about the fact that lawmakers honestly don't know a lot about.
• 6:50
  Yeah, I was actually just going to make the comment that public perception is an issue.
• 6:56
  The work that Scenic is doing not only benefits state employees' retirees,
• 7:01
  but it kind of gives the public an idea of what Scenic stands for and the people
• 7:06
  that provide the services for North Carolina, what they do.
• 7:10
  Right. And if you're a lawmaker running across this podcast,
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  I know our districts are very open to posting any lawmaker that would like to
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  come to a district meeting back home, you know, in their area with their constituents.
• 7:22
  And just talk, break bread with them and talk about the issues that state employees
• 7:26
  feel are most important.
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  Stacey, since you're an active state employee still, what do you hear in the
• 7:30
  workplace as what people think is the most pressing issue for state employees right now?
• 7:36
  So I think right now our staff shortages, almost in every agency. I'm currently with DAC.
• 7:41
  However, I know the shortages go across everywhere. So I think that is the biggest
• 7:45
  thing that we need to work on.
• 7:46
  We need to try to figure out what we can do to draw those people in to apply
• 7:51
  for these jobs and stay with their jobs.
• 7:53
  I know benefits is something that a lot of people are looking at.
• 7:56
  So hopefully we can continue to advocate for better benefits for state employees
• 8:00
  and hopefully trying to change that table and get more people in the state government.
• 8:06
  You are an active employee. Are you hearing anything about the state health
• 8:09
  plan premium increase yet?
• 8:11
  I've heard a couple people talk about the premium.
• 8:15
  There was a conversation that was stated that they were going to try to do prorated
• 8:19
  based on the employee's pay status. heard people complain, well, that's not fair.
• 8:24
  So that's a concern because every time they feel like every time they get a
• 8:27
  state raise, something's going to be raised within that year.
• 8:31
  So then the employees again are back to square one.
• 8:34
  Yes, they may have gave a raise, but now we're charging more for premiums.
• 8:38
  So they do look at that very negatively.
• 8:40
  And a lot of that puts you in the hole, actually. Correct. Not just,
• 8:43
  you know, it's not a net zero. Correct. Yes.
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  And, you know, some of our benefits, like some of our health benefits that people
• 8:51
  are paying, especially for family members, they can almost find somewhere outside
• 8:54
  state to get a better rate.
• 8:57
  So I think we'll wrap it up there, unless you guys have something else to talk about.
• 9:01
  This is just a small snip. We'll probably have you on many different times over
• 9:05
  the next few years. But thank you all for joining us. And let's move on to our next victims.
• 9:11
  Thank you for the opportunity. OK, well, joining us now is our president,
• 9:15
  Kurt Montgomery. And, Kurt, I'll let you introduce our other guest.
• 9:18
  Well, a lot of people don't know this, but the president has a person who keeps
• 9:22
  the organization going, basically by supplying them with the minutes and everything
• 9:27
  of that nature in reference to what's going on in the organization.
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  So we have Miss Betty Gutier here with us.
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  She has been the secretary for many presidents of this organization.
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  She has been one dedicated individual that we all love and we cherish her because
• 9:42
  she has more knowledge in her head than we have in our minutes.
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  And I'll be honest about that.
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  Now look, let's ask the room since this is live at the training.
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  Is Miss Betty Gautier the most popular person in scenic bi-alum?
• 9:59
  I don't know about you, Kirk, but that kind of chaps me a lot of the time.
• 10:03
  No, she is absolutely, literally, I don't think I've ever known anyone to be
• 10:08
  more beloved in this organization than you.
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  But also, y'all, if you have anybody in your work that you reach out to,
• 10:15
  and maybe you're asking for a lot, But they come back not only quickly,
• 10:19
  not only to let you know they got your message, but with the answer,
• 10:23
  I've never seen anything like it.
• 10:24
  This lady's bulletproof. I can only imagine what you were like at Department of Agriculture.
• 10:29
  Pretty much the same. They always depended on me. There you go.
• 10:33
  Let's hear a little bit about Miss Betty. Where did you, so you're retired now,
• 10:36
  right? I am retired. I retired after 40 years of service to the Department of Agriculture.
• 10:41
  Okay. Wow. What was your position there? I was administrative officer.
• 10:44
  And is there a specific section that you worked in?
• 10:48
  I first went to work for plant industry for 29 years. And the last 11 years,
• 10:54
  I worked with food and drug.
• 10:55
  Okay, cool. What's the biggest secret at the Department of Agriculture that no one knows?
• 10:59
  I think a lot of people think of it as just agriculture, but you need to understand.
• 11:04
  It encompasses so much more, as I just said, food and drug.
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  Food and drug can be anything from your pharmacies to your distribution areas
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  to grocery stores, inspecting things like going out to the fair, the state fair.
• 11:17
  I know the county departments also inspect the food trucks or whatever at the
• 11:22
  state fair, but also the inspectors from food and drug inspect as well to make
• 11:26
  sure everything's going to be safe for the citizens.
• 11:28
  What's a secret we need to know about Commissioner Steve Troxler?
• 11:32
  A secret? No, I'm joking. I actually really thoroughly enjoyed working with
• 11:37
  him. A huge friend to us. Yes, yes. He's a great man.
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  And even before him, we had Commissioner James Graham. And I started working under him.
• 11:45
  Okay. He was a fantastic man, and he was also a character.
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  One of the things that we always, you could hear him walking down the halls towards you.
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  You could hear him coming down because where I used to work,
• 11:58
  my office was actually across from the boardroom.
• 12:01
  So you could hear him coming down that hall, clonk, clonk with his big old cowboy boots.
• 12:06
  With one pant leg. Yes, one pant leg in, right. And he would always stick his
• 12:11
  head in though and speak to everyone.
• 12:13
  Well, that's neat. So what made you get involved in Scenic first off?
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  I was just one of those people that, you know, the boss just came around and
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  said, just sign this and you're a member.
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  That's simply that. I wish it was that easy now. It would be. It would be nice.
• 12:29
  But there, you know, I was just a member on paper and I talked it up in my particular
• 12:33
  building, but I really didn't become active till around, I'd say, about 1999, 2000.
• 12:37
  That's when my kids started high school and I had more flexibility to be able
• 12:41
  to join things like working more actively with Scenic. And starting in 2008,
• 12:47
  I was asked to be the secretary for Tony Smith, and it's just progressed from there.
• 12:51
  So what's that? I'm doing math. I'm not very 16 years as a secretary.
• 12:56
  President Montgomery, I mean, you can explain why the secretary has to be somebody,
• 13:00
  as we've described, or bulletproof.
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  Because we have a lot of minutes and we have a lot of meetings.
• 13:06
  And so we have to make sure that we keep detailed minutes stored.
• 13:09
  And there has been no one that I've seen who has been at the level that Miss
• 13:13
  Betty's been at. She has been very thorough.
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  If there's information that we need nine times out of 10, if she doesn't know
• 13:20
  it off the top of her head, she'll be able to research it within a few minutes and get it to you.
• 13:23
  And that's been a value that you can't put any dollar figure on.
• 13:27
  And, you know, we lovingly call you Miss Betty, but I think we need to point out, too,
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  that Betty not only takes care of the executive committee, the board meeting
• 13:36
  minutes, but every committee that we've got with CNIC, Miss Betty takes care
• 13:41
  of recording the activity of that.
• 13:43
  I work with eight committees, including the Board of Governors and Executive Committee.
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  So it's not every committee, but yeah. Most committees.
• 13:49
  It's a big job. That's a full-time job working. It is.
• 13:52
  Yeah, we couldn't do it without you. Betty's like, where's my pay for that?
• 13:55
  Yes. Yeah, stop getting her thinking.
• 13:59
  Thank you so much, Miss Betty, for everything you do. Thank you,
• 14:03
  President Montgomery, for getting her to come on the podcast.
• 14:06
  I didn't think she would.
• 14:07
  Yeah. Can I say one other thing? Oh, look, now we can't stop her.
• 14:12
  Yes, ma'am, you can say whatever you want. Scenic to me is always a family.
• 14:16
  You've always been very supportive of me, but to all the members of Scenic,
• 14:21
  but also all the employees of the state of North Carolina, Most people just
• 14:25
  don't understand that without Scenic, we would not have the benefits,
• 14:29
  the salary increases, all of it.
• 14:31
  So thanks to Scenic, you know, state employees are doing good.
• 14:36
  We can do better. But thank you to Scenic for what they do.
• 14:39
  Yeah, I guess over 40 years, you saw a lot of that change. Yes, yes, a big change.
• 14:45
  You know, we've gone from some years without having any increases to Scenic
• 14:48
  going to the bat and fighting for you to get increases, trying to keep benefits,
• 14:52
  all of it. Well, thank you for joining us. Thank you.
• 14:55
  Have a good rest of your day down in Wilmington. Bye. Bye.
• 15:00
  So today we're joined by Charles Streeter, the Growth and Expansion Committee
• 15:04
  Chairman, and Tracy Webb, our Emerging Leaders Council Chairwoman.
• 15:08
  We're talking about how to get younger members involved in Scenic and how to
• 15:12
  get younger members to go into state service.
• 15:15
  We had a little technical difficulties. So, Charles, you were telling us a little
• 15:19
  bit about how you see Scenic growing with younger members.
• 15:23
  Right. And I said that it really is boots on the ground that gets young people
• 15:27
  involved in the organization. It was someone who was a member of Scenic,
• 15:30
  and she kept asking me for years to join.
• 15:33
  And I was young in my career, and I thought, that sounds like a commitment.
• 15:36
  But she kept pressing me until eventually I joined. And then it was actually
• 15:40
  someone else who came along and said, well, actually, you need to be coming
• 15:44
  to these meetings because you're a member. You're not showing up at the meeting.
• 15:47
  So it's boots on the ground. It's member driven.
• 15:50
  So really, that's the first place that we start, as well as the organization
• 15:53
  itself doing recruitment at different locations.
• 15:55
  As I said, I work at UNC Chapel Hill, doing recruitment there,
• 15:59
  trying to get people involved, and then also figuring out what this new generation,
• 16:03
  what drives them, what will make them interested, because it's definitely different.
• 16:07
  Generation Z is different than the millennials, which is different than Generation X.
• 16:11
  And so we have a shift in the workforce. And as we grow as an organization,
• 16:16
  in order to stay alive, we need to evolve and figure out what those younger
• 16:19
  folks need and how we can appeal to them. Amazing recap.
• 16:24
  Thank you, Charles. The only thing you left out is where you took a swipe at
• 16:28
  Duke. Yes. It was awesome. Yes. But we'll leave that there.
• 16:32
  But, Charles, what about the state itself and the problem the state is having?
• 16:37
  Recruiting young people, not necessarily to come work. They might want to work
• 16:41
  there for six months a year to get some experience, but to make state government
• 16:44
  a career, has anything in your work with growth and expansion given you any
• 16:48
  insight into something that might help the state to recruit and keep young people?
• 16:52
  I wouldn't necessarily say with growth and expansion just in general,
• 16:55
  and that's the state keeps taking away some of the benefits that when I started
• 16:59
  being a state employee, the reason why people work for the state were the benefits.
• 17:03
  You might not get paid as much as you could in the private sector,
• 17:06
  but there were benefits that are being taken away.
• 17:08
  And so as they chop away those benefits, it's going to become less appealing
• 17:13
  to someone coming into the workforce and they're going to say,
• 17:16
  well, I'm going to move on.
• 17:17
  I mean, already millennials and Generation Z, they don't stay at a job because
• 17:22
  they're trying to advance, advance, advance.
• 17:24
  However, some of those people who are millennials who came with,
• 17:27
  especially at the university, I know they would stay, but they have those benefits
• 17:30
  and, you know, things are changing 2025.
• 17:32
  We have some changes that are coming down the pipeline as far as state benefits.
• 17:36
  So if you take away the benefits and you're not keeping up with the raises,
• 17:39
  you're not going to keep up with the staff.
• 17:41
  And especially someplace like the university, you need to keep that knowledge
• 17:46
  because if you let the people go, that's going to disrupt the system because
• 17:51
  you're going to constantly have to keep training someone, spending that time.
• 17:55
  And as soon as they get trained, they have that knowledge, the system becomes
• 17:58
  efficient, they're out the door and that does not work.
• 18:02
  Well, and I love that point because of the... It's incredibly expensive.
• 18:05
  Turnover is incredibly expensive for the state, taxpayers, the state,
• 18:10
  taxpayers. And the university system is so essential to persuading businesses.
• 18:14
  You know, there's so much effort and so much economic incentive thrown into
• 18:17
  getting businesses to locate here. Yes. And we have to have them.
• 18:21
  And the private sector is very important,
• 18:23
  but you have to have a proper infrastructure or they won't come.
• 18:25
  So the UNC system is... The university system is such a big part of economic
• 18:30
  development. So thank you for that insight. Good public services, period.
• 18:33
  That does people in the United States. Yes, it is. Across the board,
• 18:36
  the things that state employees do is what brings people to North Carolina. It is, certainly.
• 18:41
  And Tracy, your committee is kind of tasked with building leaders in the association.
• 18:46
  Yes, yes, we are. What's the status of that pursuit? And do we have a lot of
• 18:50
  great leaders in your committee that are willing to step up?
• 18:53
  Yes. So once we've seen it grab hold of the growth from the growth and expansion,
• 18:58
  you know, bring younger people in, you know, that could be a part of the Emerging Leaders Council.
• 19:03
  Meaning it used to be Emerging Leaders Council. You had to be under the age
• 19:08
  of 40. But now any age can be a part of the Senate Emerging Leaders Council.
• 19:15
  And so what we do is we give back to the community. We, in addition to build
• 19:20
  leaders as well within Senate.
• 19:23
  Emerging Leaders Council is basically members that are leaders within their
• 19:27
  workforce, as well as their personal life, as well as Senate.
• 19:31
  And so we like to one day be a officer, a Senate officer one day.
• 19:36
  So we try to learn what we need to do to emerge as a scenic officer.
• 19:41
  We also give back in the community. Yeah, talk to us about that,
• 19:44
  because I don't think people realize that scenic does a lot of things,
• 19:48
  not just the legislature, you know, and the policy work that we do. Okay.
• 19:53
  Well, in the community, we have a signature project called Adopt the Highway.
• 19:57
  We adopted this highway like two years ago. And what we do is we go out quarterly
• 20:02
  and clean up the highway. where we partnered with DOT to clean up the highway
• 20:08
  four times a year. Highway is 1.3.
• 20:11
  Six miles. And we do that. We have different members from across the state to
• 20:17
  come and join us from the Piedmont region, the West region, the East region,
• 20:22
  North Central and South Central and clean up the highway.
• 20:25
  Also, we have a signature project where we go and we give back to the Ronald
• 20:31
  McDonald House, as well as the Senate House, where we pretty much give donations
• 20:36
  of toys to the Ronald McDonald House.
• 20:38
  And we give back to feed, pretty much we feed the residents of the CQ House as well.
• 20:45
  I think that's an important part of leadership is to be active.
• 20:48
  Yeah, because you made what? Brownies and cookies. You folded laundry.
• 20:52
  Yes, we did. We saw carols, Christmas carols. We danced. We played musical bingo.
• 20:59
  We have a lot of seizure projects that we give back to communities.
• 21:02
  We have a community health and wellness event that we do yearly.
• 21:05
  And we pretty much invite all audience from across the state of North Carolina
• 21:10
  to come and learn about their health because health is wealth.
• 21:14
  And so we have different vendors that come and partake in our annual community
• 21:19
  service project where we learn about diabetes, cancer, what you can do better to better yourself.
• 21:25
  And we also have fun and we do online dancing, boxing, all of that good stuff.
• 21:31
  So Emerging Needs Council is a good, good, good committee to be on within SENA.
• 21:36
  And we love to help SENA as far as recruiting members, because our goal is to recruit members.
• 21:43
  We're trying to recruit at least like 50 members a month.
• 21:46
  That's the goal I'll put out to my members. That's the challenge.
• 21:49
  Please recruit at least 50. Well, if you can't do 50...
• 21:52
  Per month, do 50 for the year if you can. Well, and a lot of state employees
• 21:57
  don't feel like particularly political people.
• 22:00
  They want to make a difference. And this is a great committee for doing that.
• 22:03
  And I think that if you're a state employee and you are trying to figure out
• 22:06
  where there might be a place for you, this is why we're letting all of this
• 22:10
  information get out there to the folks, even though you may not think this affects
• 22:14
  you, there may be a perfect place for you here.
• 22:18
  And I know districts also do a lot of community things. I don't want to leave
• 22:21
  the districts out of this.
• 22:22
  I know there's districts that, you know, one district bought a scoreboard for
• 22:26
  the facility where the members of that district worked, you know, for a state facility.
• 22:30
  There's things like that that happen all over the place.
• 22:33
  Scenic's got a rich history of serving. But and I think for the younger generation,
• 22:37
  Charles, a lot of what y'all talked about is that there's more and more of an
• 22:41
  emphasis on, look, I want to feel like I make a difference in my community.
• 22:44
  Yeah. So this is a great pairing.
• 22:46
  It's called in higher education, they call it sense of belonging.
• 22:50
  That belonging is what the younger generation really, when you start talking
• 22:55
  to them from some of the things I've been on, that they want to feel like they
• 22:58
  belong to something that's missing.
• 23:00
  And as much as we can do to make them feel like they belong.
• 23:03
  Then we can have that rapport and have members feel like they belong part of
• 23:07
  an organization, they will stay.
• 23:09
  So that's one of the biggest things for them. Thank y'all so much.
• 23:12
  Can I add one plug for Growth and Expansion? If you are a member of Scenic,
• 23:16
  if you join, the Growth and Expansion Committee has a scholarship to attend
• 23:21
  the annual convention that we have in Greensboro.
• 23:24
  So if you are a member, look for that announcement in the scoop that will be coming out.
• 23:27
  You can apply and then you can come and see exactly what we do at our delegate
• 23:32
  convention in September.
• 23:33
  And once you come to a convention, you're hooked. Yes, you are.
• 23:37
  And then come on and join and then join the Emerging Leaders Council.
• 23:40
  We're allowed to have you.
• 23:42
  That's right. Charles will hook them in and then you put them to work. That's right.
• 23:46
  Thank you all so much for joining us. And we, I think that. Thank you.
• 23:52
  Music.