Latest / The Clark Howard Podcast
10.17.19 Businesses want to use chat technology with you; Medical images leaked online; Happiest states in America
The U.S. has lagged behind in 'conversational commerce' enjoyed elsewhere in the world, where texting meets commerce for AI customer service. We spend most of our online time now throughout smartphones. Unlike other countries, the U.S. lacks centralized portals from which to operate in multiple ways, including shops, email, social and news. Now Apple is working to set up and integrated hub to drive the brand. For example, through the Apple platform - Apple Business Chat - and Delta's app, iPhone users have ease of communication for assistance from the airline. Emulating China's WeChat, Apple…
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