Latest / Trailblazers by Erica Wenger
Des Traynor: Co-Founder of Intercom
This week, we chat with Des Traynor!
Des is the Co-founder and Chief Strategy Officer of Intercom, the company behind Fin.ai, and he also sits on Intercom’s board of directors. Over the years, Des has led teams across Product, Marketing, Customer Support, and Content, playing a key role in shaping Intercom into one of the most influential customer communication platforms in the world. Today, he oversees Intercom’s R&D team, based in Dublin and London.
Before founding Intercom, Des was a UX consultant, a university lecturer in computer science, and a Ph.D. researcher focused on improving…
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