88: The Feedback That Changed Me As A Leader

Unstuck with Jay Abbasi · Jul 18, 2025 · 10m

In our last episode, we met Billy, a high-energy leader struggling to connect with his team, alongside guest Dr. Nicole Lipkin, who shared insights on emotional intelligence and leading with empathy.

In this solo episode, Jay reflects on a pivotal moment from early in his leadership journey, a piece of feedback from his top-performing rep that completely changed how he managed and connected with his team. What seemed like positivity at the time was actually unintentionally invalidating others’ struggles. That feedback, though difficult to hear, became a turning point.

Jay breaks down two…