Latest / Finding New Waters / Nick Slovak: I got sober when I was 21 years old
Transcript
- 0:00I started using drugs and alcohol pretty young and on my,
- 0:03my father's side of the family, the, you know, the gene of
- 0:07addiction I think runs fairly deep.
- 0:10And my father died from alcoholism when I was a teenager
- 0:14from complications from it. And then, you know, very soon
- 0:18after I started like kind of down my own path of, of
- 0:22addiction throughout high school and stuff.
- 0:25And so I guess from about 16 to 21, I was kind of in and out of
- 0:30all sorts of substance use programs and wilderness
- 0:33programs, things like that. Thank you for joining us for
- 0:37another episode of Finding New Waters podcast.
- 0:39My name is Justin McClendon. I'm the CEO at New Waters
- 0:42Recovery and I'm joined today by our very special guest, Nick
- 0:46Slovak, who is the Chief Operating Officer.
- 0:49Is that right to get that right at at Veda Health here in
- 0:52Raleigh, NC and I won't I could immediately dive into like what
- 0:57you guys do and how much we love you and how great it is to work
- 1:00with you. But but it maybe I'll I'll let
- 1:02you do some of that. Yeah, absolutely.
- 1:04So thanks for having me on, Justin.
- 1:06Really appreciate the opportunity to come out and
- 1:08talk. So, yeah, I'm the COO of Aveda
- 1:11Health. And what, what that means kind
- 1:14of Aveda Health is a behavioral health provider in the Triangle
- 1:17area. And we kind of hope to expand
- 1:20throughout North Carolina over the next couple of years.
- 1:24And we first started as a substance use provider for young
- 1:29adult men. And over the last seven or eight
- 1:32years, we've transitioned to be kind of a, a behavioral health
- 1:36home or a system of care for behavioral health.
- 1:39And the idea is, is that we offer several different levels
- 1:43of care and support for people that are working on their
- 1:46emotional and behavioral health. So everything from just like
- 1:50basic outpatient psychiatry, outpatient medication management
- 1:54therapy, all the way up to partial hospitalization for
- 1:59substance use disorder and mental health.
- 2:01That's great. Why, if you don't mind me
- 2:04asking, why the transition is so I think you you've been with
- 2:08with Tripp and since since that transition before that
- 2:11transition, right. So I wonder what the thinking
- 2:14was around like changing from what was Greenhill right to to
- 2:19kind of what you guys have become over the years?
- 2:21Yeah, absolutely. So it's a kind of an interesting
- 2:23story and I think it involves my own background and I think trips
- 2:27background as well. So when I first came down to
- 2:29North Carolina, I should mention that I'm in recovery.
- 2:33I've been in recovery for 16 years and I got sober when I was
- 2:3621 years old. That wasn't the first time, you
- 2:40know, that I tried to get sober that my, when I was a teenager,
- 2:43that my mother tried to get me sober.
- 2:46But I had this early experience, right?
- 2:49I started using drugs and alcohol pretty young.
- 2:52And on my, my father's side of the family, the, you know, the
- 2:56gene of addiction, I think runs fairly deep.
- 3:00And my father died from alcoholism when I was a teenager
- 3:03from complications from it. And then, you know, very soon
- 3:08after I started like kind of down my own path of, of
- 3:11addiction throughout high school and stuff.
- 3:14And so I guess from about 16 to 21, I was kind of in and out of
- 3:19all sorts of substance use programs and wilderness
- 3:23programs, things like that. And I was very lucky when I was
- 3:2821, I, you know, it was probably my fifth attempt at treatment.
- 3:34I went to a inpatient facility and I, you know, I probably
- 3:39spent about four months in that facility.
- 3:41And then I got sent to Portland, ME to live in a, a transitional
- 3:46living program. And I stayed in that program for
- 3:48about maybe 19 months. And I think that the reason I
- 3:53stayed sober in the long term, right, was because of that
- 3:56program. It was this really incredible
- 3:58program where I built this, you know, kind of community of young
- 4:01men that really supported me to, you know, live a sober
- 4:06lifestyle, but also like learn how to be an, an adult.
- 4:12And so I, I went to college. I finished college after I got
- 4:16out of that program. And pretty soon thereafter I
- 4:20started working in some programs myself.
- 4:23And these were like private pay programs, you know, these kind
- 4:26of transitional living programs that were, were are really
- 4:29awesome, but they're really expensive.
- 4:31I'm familiar for sure. Absolutely right.
- 4:35And so I had been working for a program up in Portland, me and I
- 4:40really enjoyed it and I loved it and I was, I got to do all these
- 4:43incredible things. Be a part of, you know, a bunch
- 4:47of young men's, you know, sobriety and emotional health
- 4:49journeys. And Tripp reached out to me.
- 4:53We had a mutual connection, and he wanted to start a program
- 4:56similar to that. And so I came down to North
- 4:58Carolina and we ran a program, you know, we had a transitional
- 5:02living program for young adult men.
- 5:06And what we were, you know, kind of focused on was young adults
- 5:10that were interested in kind of, you know, continuing their adult
- 5:13life after they'd been out in a residential treatment program,
- 5:18specifically around academics, too.
- 5:20And, you know, that was kind of based on our own experiences.
- 5:24You know, finishing college as somebody that was trying to get
- 5:27sober was really important to me.
- 5:29My mother, you know, it was a value that, you know, she gave
- 5:33me and something I think I had a lot of shame around.
- 5:35I could never finish because of my, you know, my substance use.
- 5:39It was a really big challenge. So we wanted to work with young
- 5:42men to do that. And our program was I, you know,
- 5:47I think we ran a really good program, but it was really
- 5:49expensive. And we did, I think to keep
- 5:51young people engaged. There's this idea that like, we
- 5:56have to do a lot of like, really kind of like big ticket
- 5:59activities, right? That, you know, sometimes can
- 6:01cost a lot of money. I think also in that right, like
- 6:06in that housing for young adults, like we need to have a
- 6:09lot of like really good support and staffing, right, which is
- 6:13also really expensive. And I think we also had this
- 6:17idea that in network or like, you know, insurance based
- 6:21treatment was not good, right? And so like I had been to a, you
- 6:26know, personally, a bunch of programs that were private pay,
- 6:29you know, and I think I'd always kind of, you know, not for any
- 6:34particular reason other than that's just like the opinion of
- 6:37some of the people that I was around.
- 6:38And so I think that that was my original thinking.
- 6:43Gotcha. And we were very successful.
- 6:44We helped a lot of young men at, at, you know, I, I guess the
- 6:47original iteration of Green Hill recovery.
- 6:50And it was, you know, I really enjoyed the work, but I think
- 6:54about a year and a half in and the way that I kind of tell it
- 6:57is, is like we would, we would have some people that reached,
- 7:00you know, reached out that wanted to be a part of our
- 7:02program, especially locally in Raleigh.
- 7:06And they couldn't necessarily afford, you know, what we like,
- 7:11what our program, you know, the expenses of our program.
- 7:15And I think like we started to get a lot of calls right.
- 7:17And they wanted something like that.
- 7:20And I think we really thought to ourselves like, OK, like we need
- 7:22to do something about this. And I think Trip especially, and
- 7:28me, we, we started to talk about, OK, like how do we
- 7:31redesign this thing? One of the other interesting
- 7:35things that we, we kind of talk to our staff about this all the
- 7:37time. When we first started, we wanted
- 7:40to be, we kind of had this like rallying cry or like long term
- 7:44vision, right? Like we wanted to have a model
- 7:47of care, right? And what that looked like, I
- 7:51would always tell the staff, right, as a couple of us, we
- 7:53would be in up in Washington, DC testifying in front of Congress
- 7:57about like, why this this works and why insurance has to pay for
- 8:00it, right? But I think we, we had some
- 8:04mentors. We were really lucky to have
- 8:07some mentors in the Raleigh community.
- 8:08I think that pushed back on that, right?
- 8:11OK. And you know, this is I, I, I
- 8:15always like to let Tripp tell this story, but one of those
- 8:18mentors, right, pushed back on him and said, like, you're not a
- 8:21model of care, right? You just run a very expensive
- 8:24sober living. And I think like we took that.
- 8:30We took that really to heart and we started to ask questions, how
- 8:33can we do this differently? How can we provide, you know,
- 8:37better quality treatment? How can we provide better access
- 8:40and affordability, which I think is really important?
- 8:43Absolutely. So what we did is the, the first
- 8:46step in that is that we started a, you know, an outpatient
- 8:49program that, you know, I think had a lot of the same values,
- 8:53clinical modalities as our transitional living program, but
- 8:57was more cost effective, affordable and accessible to
- 9:01people in the community. But offered, I think the same
- 9:04thing that the, that we were providing those young adults.
- 9:08And one of the things I get to do in my COO role, right, as I
- 9:11think about systems and process and operations.
- 9:14And so I, I kind of like geek out about that, like, OK, how do
- 9:17we do this thing but make it more efficient, right?
- 9:20And more affordable, more accessible.
- 9:24And so we, we, I think we really went on a journey, you know,
- 9:28over the next four years, right, to kind of do that.
- 9:33And so we started this outpatient program.
- 9:35And then what we decided is, is like, we need to go in network
- 9:38with, you know, everybody who provides insurance in North
- 9:41Carolina. The, the majority of, you know,
- 9:45folks in North Carolina looking for treatment or, you know,
- 9:48they're going to want to use their insurance benefits.
- 9:50It's going to make the the treatment experience more, you
- 9:53know, accessible and effective, I think for them in the long
- 9:57run. And so we went, we worked really
- 10:00hard to get in network with, you know, I'd say most major payers
- 10:05in the United States. And it was really hard and it
- 10:08was really scary because, you know, the insurance system in
- 10:13our country is, is really difficult sometimes.
- 10:16And it was a challenge, right, to figure out how do we, how do
- 10:19we provide, you know, how do we keep going as a company and work
- 10:23with insurance and do you know, do right by everyone?
- 10:26And so that was like a challenge in the beginning, but I think we
- 10:29got the hang of that. And then we decided, OK, like we
- 10:33need to be providing some more services, right?
- 10:37And the ultimate idea for us, I think in the the long run and
- 10:41what we have now is, is that folks can come in, you know,
- 10:45with a, a number of different behavioral health needs, right?
- 10:48I just need a therapist, right? And they can, they can, we can
- 10:52provide that for them, right? And say, one of those people,
- 10:57you know, needs more support than just that therapist, right?
- 11:00They can stay in our system and get moved up to a different
- 11:03level of care, right? Get, you know, whatever's going
- 11:06on with them, treated, handled, be successful and then step back
- 11:11down, right? And it's the idea there is, is
- 11:14that it, you know, it remains accessible to get the help that
- 11:17you need, right? But it's also very affordable
- 11:21and effective. That's fantastic.
- 11:24And you guys Speaking of the levels of care and again I don't
- 11:27want to speak for you, but I think you guys are offering for
- 11:29substance abuse treatment, partial hospitalization,
- 11:32intensive outpatient. I've heard there's a a primary
- 11:37mental health level of care coming for that a group program.
- 11:40Correct. Yeah, So we and we just, so we
- 11:42started in March a a mental health IOP program and then
- 11:47hopefully in June we'll be starting a mental health PHP.
- 11:50Program that's fantastic. And I think a lot of the things
- 11:52that we've done have come out of the necessity, right?
- 11:55And what I mean by that is, is like the way that we've grown
- 11:58our organization is like kind of based on what we're seeing is
- 12:01the needs of our community, our own patient population.
- 12:06And, you know, we offer, you know, psychiatry and medication
- 12:10management and a large majority of our patients, you know, come
- 12:14to invaded Health or aim for that service, right?
- 12:19But sometimes those patients need a little bit more support,
- 12:22right? And so we wanted to support them
- 12:25by having a, you know, a mental health IOP and eventually PHP.
- 12:29That's fantastic. That's really good.
- 12:32And you know, so I'll say, so moved up here almost nine years
- 12:37ago and coming from South Florida that that was one thing
- 12:40I noticed very early on after moving here is just that there
- 12:43just wasn't, there were a lot of services, but everything was
- 12:46very kind of disjointed. And you would see.
- 12:50So especially like IIOPS, there really weren't a lot of PHP
- 12:54programs, but IO PS you would find one, but it would, it's
- 12:57just clinical, no real medical attached to it.
- 13:01And same thing with you would find psychiatrist office that
- 13:03weren't offering there, you know, psychotherapy.
- 13:06You would find therapy offices that weren't offering Med
- 13:08management. Like it was just a lot of of
- 13:11that. And it's been really good, at
- 13:14least here in the, in the Triangle in the Raleigh area, to
- 13:16see everybody kind of grow up and, and, you know, create
- 13:21services that are more cohesive and, and, you know, offering
- 13:25different things to different people so that they have the
- 13:27wrap around services that it, that they need.
- 13:29And that's one thing I think that speaks clearly about, about
- 13:32you guys. And the work that you're doing
- 13:33is you've been a big part of that and you've created that
- 13:36ecosystem within your own organization so that there is
- 13:39multiple levels of care, primary substance use, primary mental
- 13:42health, there's outpatient. So somebody could, you know,
- 13:45stay connected and continue to receive services from you guys
- 13:48for I guess as long as they need to, right?
- 13:51Absolutely, yeah. And that that's one of the, I
- 13:53think the things that we really deeply care about is like this
- 13:56idea of like an integrated model, right?
- 13:58And what that kind of, you know, the way that it shows up for me,
- 14:01right, is through my own treatment experiences, right?
- 14:05I would need to, you know, see a therapist that was not connected
- 14:09to, you know, the person that maybe was doing some psychiatry
- 14:12with me or, you know, I would go to a treatment program, right?
- 14:18And then, you know, discharge and, you know, be working with a
- 14:21therapist or something. And that what was going on with
- 14:24me, right, was not well communicated or coordinated.
- 14:27And I think in our early, in the early days of Greenhill, we saw
- 14:31that first hand. And that's a part of the reason
- 14:34we brought the psychiatry piece on is, you know, I had a, you
- 14:39know, a bunch of young men who were in, in our transitional
- 14:42living program, right? And many of whom were on some
- 14:45kind of medications and needed to be right.
- 14:48And we're, we're very supportive, I think of harm
- 14:50reduction and taking a look at, you know, the medical lens,
- 14:54especially in addiction. That's something that's very
- 14:56important to us. But we would work with these
- 15:00outside providers and it was really difficult to coordinate
- 15:04with them, you know, and, and to provide the best care sometimes.
- 15:10And so we thought about this, like, how do we do this?
- 15:12You know, we found several, you know, psychiatrists to work
- 15:16with, but often times, right, I think because of the economic
- 15:20incentives in healthcare, right, they would get so busy, they
- 15:24wouldn't be able to spend, you know, the time necessary with
- 15:27our, you know, clients sometimes like, right, they'd be get so
- 15:32full that we, you know, we often times in psychiatry, you know,
- 15:36there's a month, 2 month wait to see somebody.
- 15:41So I think we really thought about how to solve that problem.
- 15:44And for us, like it was about, you know, I think eventually
- 15:47adding that component to our organization, right?
- 15:51And that's something that we pride ourselves on, right?
- 15:53We, we take a look at, you know, wait times to get in to see a
- 15:57provider. And I think really look to make
- 16:00sure that that's something that we're, you know, constantly able
- 16:04to, you know, provide to the community here.
- 16:06That is huge. As a matter of fact, I, I think
- 16:09I saw a social media post recently where trip head he was
- 16:12talking about that actually showed a graphic of, you know,
- 16:15some of the, the changes that had taken place.
- 16:17But it's true. And I think that's a known issue
- 16:20for, you know, maybe most metropolitan areas that if you
- 16:23need to get in to see a psychiatrist or even a
- 16:25therapist, sometimes there's some really long wait times to
- 16:27that. So it's very refreshing to hear
- 16:29that you guys are taking an honest look and trying to affect
- 16:32change about that. Because I mean, as we know, if
- 16:35somebody's in crisis or somebody's really struggling,
- 16:37like they don't need help in a month, they need help now or at
- 16:41least as quick as they can get in front of somebody, you know?
- 16:44Absolutely, yeah. And, and I think, you know, and
- 16:46I, I think I just, I also think about it in terms of the, I call
- 16:50it the patient experience, right?
- 16:51But I've been in those shoes myself.
- 16:54And I think the first, you know, the first step in any kind of
- 16:56behavioral health journey, right, is shedding the stigma
- 16:59that's around, right? And I think over the last 20
- 17:03years, I think that that's gotten a lot better.
- 17:05There's a lot less stigma. But I still see it, you know,
- 17:09from time, you know, time and time again, right?
- 17:12Like whether it's an addiction problem, a mental health
- 17:15problem, or just like, hey, I want to, I'm a man and I want to
- 17:18see a therapist 'cause I have some feelings and I don't know,
- 17:22and nobody ever taught me how to deal with them, right?
- 17:25So I think like one of the things I often think about too
- 17:28with those wait times, right, is I've gotten up the courage right
- 17:32to like, like say I've got some issue that I need help with,
- 17:35right? Which I think is probably, for
- 17:37many of us, the hardest part. Huge.
- 17:40Right. And I'm ready to go and I wanna,
- 17:43you know, I've got some action around this and then if I have
- 17:45to wait, you know, XYZ time to do that, I think it's a real
- 17:50deterrent for people to, you know, I think start their
- 17:54emotional health journey, work on their behavioral health.
- 17:57So I think it's really important.
- 17:58I think that the access is really an important piece.
- 18:03Yeah, I completely agree with you.
- 18:05You know, it comes up, this just came up while you're saying
- 18:08that. I remember, you know, throughout
- 18:09the years and just consuming research and stuff like that.
- 18:12You know, it's pretty common that a control group in a, in a
- 18:15research study, especially when you're looking at like
- 18:18medications or different types of therapies, they'll be like
- 18:20the weightless group and they'll see, you know, essentially
- 18:23there's almost always some, some amount of positive change on the
- 18:27weight loss group because they've, you know, they've
- 18:29accepted this idea that like help is coming, right?
- 18:32But I do wonder, you know, when we're talking about this and
- 18:35like, you know, the fact that you have to wait sometimes 3
- 18:37weeks, a month, maybe even longer to get in front of a
- 18:40professional, like where's the diminishing returns on that,
- 18:43right? So where it's at some point
- 18:45you've made this, like you said, very difficult decision that
- 18:48takes tons of courage to like say, hey, I need help.
- 18:51And now, you know, you know, does that positive change that
- 18:56we see in these research studies, like how long does that
- 18:59last before, you know, maybe you start having some diminishing
- 19:01returns and probably lose a percentage of individuals that
- 19:04don't wind up following through with that appointment because
- 19:07it's maybe just, it's just been too long or the stigmas crap
- 19:10back in or something like that, you know?
- 19:12No, totally. And I mean, it's, you know, and
- 19:14I'll be honest, like, you know, we have not always been good at
- 19:17this, right? You know, I think one of the
- 19:19things we've always been good at, right, is asking, you know,
- 19:22hard questions of ourselves, like how do we make this better?
- 19:27But I think that, you know, this is something that we were, you
- 19:29know, fortunate enough to, I think really start taking a look
- 19:32at in the last couple of years and, you know, getting some data
- 19:36around. OK.
- 19:37Like how, you know, if a patient is scheduled for their first
- 19:41appointment two weeks out, what's their likelihood of
- 19:44actually showing up for that appointment versus 48 hours or
- 19:4724 hours? And I think what we found for
- 19:50ourselves, right, is that like we were scheduling, you know,
- 19:54some of those patients out too far and then they weren't
- 19:57showing up, right. And it would be really difficult
- 19:59to re engage them. And you know, and so I think our
- 20:04organization, we've set some, you know, some really clear
- 20:07goals and support around how we can, you know, better provide
- 20:12access and regularly taking a look at that data.
- 20:15That's great. And I guess one step is hire
- 20:18more providers. I guess that's one thing, but
- 20:20it's probably much more intricate than that I would
- 20:22assume. Yeah.
- 20:23Well, sometimes, I mean, sometimes it is I think as
- 20:25simple as that. And one of the things I like,
- 20:28you know, I think that we really care about that.
- 20:31I think it's a real problem in healthcare, right?
- 20:34This is the way that we treat providers, you know, and I think
- 20:40often, you know, Healthcare is looked at it as a business,
- 20:43right? And we believe that, you know,
- 20:46we have certain beliefs, you know, about how much time should
- 20:50be spent with a patient, you know, how care is done, right?
- 20:55Obviously, you know, in an evidence way, right?
- 20:59But sometimes those things do not align with, you know, making
- 21:03a lot of money, right? Yeah, that's.
- 21:07True. So I think providers sometimes
- 21:10are, you know, they see the, the kind of the hardest effects of
- 21:14that, right, where they have these expectations to see
- 21:16patients back-to-back for smaller amounts of time.
- 21:22And we have a little bit of a different model, right, where we
- 21:24have our providers have lower expectations, they have more
- 21:28support to I think really, you know, take a look at the
- 21:34treatment plan that they think is, you know, the best.
- 21:38And often times that's, that's more time with the patient,
- 21:41right. And so I think we're easily able
- 21:47to attract providers because our expectations are a little bit
- 21:50different than some of our, some of the other folks out there who
- 21:56you know, are, are, are really worried about, you know, what
- 21:59the margin looks like, what the bottom line looks like.
- 22:02Absolutely, Yeah, I completely agree with that.
- 22:05And we do you see that unfortunately not to name names
- 22:08or anything, but locally and across the country, I think you
- 22:11know, the the system, if you will, if, if, if, if an
- 22:15organization wants to, you know, really increase profit margins,
- 22:19that's a lot of times how they go about it, right.
- 22:21It's like, well, let's reduce the amount of time let's you
- 22:23know, essentially more volume, right.
- 22:25Let's see more clients and see more patients.
- 22:27And it's true. I think the, the the person gets
- 22:30that gets the short end of the stick is the is the client, is
- 22:33the patient, right, not being able to have enough time to
- 22:36really express what they need and be able to get the help that
- 22:39they need. So I'm really glad to hear that
- 22:41you guys are are doing that. And I know first hand, I know
- 22:44culture just in general is a is a big thing for you guys, right?
- 22:47Yeah, Absolutely. Yeah, we care Quite.
- 22:49Yeah. I mean, I, I think we really
- 22:51think about what, you know, what bets best supports our staff,
- 22:56right? Because I think though we know
- 22:59obviously, right, they're going to give the best support to our
- 23:02patients because of it, right? And I think a lot of times, you
- 23:05know, in healthcare, you know, providers, people that are on
- 23:11the front lines. And I, I think that it's really
- 23:13important. We think a lot about our admin
- 23:14positions, right? Like, you know, folks who are
- 23:17working with our, you know, at our front desk or doing like
- 23:21pro, like what we call provider support roles, right?
- 23:23They're interacting with patients, often the first people
- 23:26to pick up that phone, you know, for a patient in crisis, things
- 23:29like that. How do we best support them?
- 23:32How do we best train them? But also how do we make them
- 23:35feel a part of a, you know, a larger organization?
- 23:38And we think a lot about that because I think too often,
- 23:43right, people that are doing these jobs, right, like they are
- 23:46spending so much time, you know, kind of solo out there working,
- 23:51you know, with a patient in the room.
- 23:54And it can get lonely. And they don't feel connected
- 23:57back to this, to this wider thing.
- 23:59And I think I think about it with my own, you know, recovery
- 24:02journey. The thing that was the most
- 24:04important for me as a young man getting sober, you know, was
- 24:09this community of other peers that I had.
- 24:12And I always tell people like when I, when I went up to that
- 24:15sober living in Portland, right, I had no expectation of staying
- 24:19sober for the rest of my life. Like it just did not make sense
- 24:22to me as a 21 year old, right? Like, how am I going to have
- 24:25fun? How am I going to have a life?
- 24:27How am I going to date, you know, how am I going to show up
- 24:30like in social situations when everybody else is drinking,
- 24:33right, or whatever. And but, you know, within six
- 24:39months, I think of being kind of engaged in this community and
- 24:43supported like it started to make sense, right?
- 24:46More than anything else for me, that was really important.
- 24:50And so I think that like we try to do that, you know, for, for
- 24:53for our staff, right? Like they need, you need to feel
- 24:56connected, especially, you know, I know many of us are worried
- 25:00about, you know, what's what's going on with technology and the
- 25:04impact that it has on people. I think that community is
- 25:07central and whatever you know, whether you're running an
- 25:11organization or helping folks get better from their mental
- 25:16health issues. Absolutely, Yeah, I couldn't, I
- 25:19couldn't agree more, man. And you know, at New Waters, we,
- 25:22we try and approach that the same way, right?
- 25:24Like exactly to the words that you used, Nick, I, you know,
- 25:28better we can take care of them and provide for our staff, the
- 25:31better a job they're going to do with our patients.
- 25:32And at the end of the day, I mean, that's kind of all that
- 25:34matters, right? I mean, like we want to be
- 25:36financially lucrative and like, you know, all those things are
- 25:39important in order to keep the keep the machine running and
- 25:42things like that. But at the end of the day, when
- 25:44you kind of drill down to the bare bones, like that's kind of
- 25:47it, right? I mean, like you have staff,
- 25:50they have families, you need to take care of them.
- 25:53They need to love their job at least as much as they can to
- 25:56have a good, a good community and a good culture because the
- 26:00service that they're providing to to the clients is, I mean,
- 26:03that is literally the entire reason that we're operating,
- 26:05right? Yep.
- 26:06So yeah, we definitely subscribe to that as well.
- 26:09For sure. Definitely.
- 26:10Man makes all the difference, you know?
- 26:12And I think it's really important too.
- 26:13I, I sometimes I feel like, sometimes I think I really want
- 26:16to be gung ho too about like, you know, I think there's a
- 26:21balance, right? I think sometimes I've gone a
- 26:23little overboard, like, you know, everybody, you know, we're
- 26:25going to be a part of this thing and, but right, like sometimes
- 26:29also people, they, they want to have a good place to work and
- 26:32they want to be a part of, right?
- 26:34But also sometimes they just want to go home on a Friday and
- 26:36be with their family too, right? So I think it like we're
- 26:38constantly thinking about what is, you know, how do we best
- 26:41support? Where do you strike that
- 26:43balance, right? And then each individual, like
- 26:45you said, they are an individual.
- 26:47Some people like really want to be connected and they are going
- 26:49to spend, you know, a lot of their time and socialize people
- 26:52with people from work outside of work.
- 26:54And and then like you said, there's the other people that,
- 26:57you know, work is work and they want it to be good and healthy.
- 27:00And also they really value their time outside of here with their
- 27:03family and whatever. And all those things are great.
- 27:06I mean, you know, for humans and to each their own, I guess,
- 27:09right? Yeah, but I'm with you.
- 27:10I think that is the goal, like trying to find a way to strike
- 27:13that balance and and provide the best atmosphere we can for them.
- 27:17Yeah, yeah, absolutely. And one of the things that like
- 27:20I think you said that I think we really try to look at, you know,
- 27:25and we've a model we've tried to incorporate in what we do,
- 27:30right, is, is this idea like somebody can be in a higher
- 27:33level of care, right, But then continue on, you know, on their
- 27:38journey with us for several years.
- 27:40And I think that that's one of the coolest things that I get to
- 27:42see, you know, folks that come to us and do PHP and IOP, right?
- 27:47But then when they step down and they're successful from those
- 27:50programs, right? They continue to work with a
- 27:52therapist or a psychiatrist in our practice.
- 27:56And I think that that's was really important to me, right?
- 27:59I think I had a lot of success, you know, as a young man and I
- 28:04was really fortunate to be exposed to this, you know, that
- 28:07community that I talked about. And I got sober, right.
- 28:11And then I think like I wanted to rush off and have a career
- 28:15and finish college, like I talked about, you know, have a
- 28:18family, things like that. And I think, you know, I didn't
- 28:22take a look at some of the other things that I needed to.
- 28:26And I think one of the one of the things I've been impacted by
- 28:29in my life is that like behavioral health, you know, I,
- 28:33I sometimes I call it, you know, my emotional well-being, right?
- 28:36It needs to be taken, you know, taken a look at on a regular
- 28:39basis. Yeah.
- 28:41And so we want to be able to offer that as well.
- 28:43And I think, you know, support people that are interested in
- 28:48doing that, right. And, you know, you don't just
- 28:49get sober and everything's fine forever, right?
- 28:53We still have all the same kind of challenges that we had.
- 28:57And I think like, you know, I, I see some folks doing some really
- 29:01hard work, you know, five years into their sobriety and it's,
- 29:04it's really cool to see. That's great.
- 29:06That's amazing. I love that.
- 29:09And like you said, I do think that's a, that's one thing that
- 29:12one of many things that is really unique about what you
- 29:15guys do is that, you know, somebody can have that support
- 29:18at that higher level of care or directly coming out of like a
- 29:20residential treatment program and being able to, you know, get
- 29:23the support that they need as they're trying to reintegrate
- 29:25back into the community. But then to be able to stay with
- 29:28you guys long term to your point, right.
- 29:31I mean, I, I wish it was as easy as just being able to kind of
- 29:33stop the drug or their drink and then everything's fine.
- 29:35But unfortunately, we know that that's that's not the case.
- 29:38Right. Yeah.
- 29:39Absolutely. Yeah, for sure.
- 29:40Yeah. Well, Nick, it's been, it's been
- 29:43great, man, having you on the podcast, great chatting with
- 29:46you. Thank you so much for having me
- 29:47man. For sure I will put everything
- 29:50in the show notes, but maybe you could share with the the
- 29:52listeners. You know, how did how do they
- 29:53find you and and how do they find Aveda Health?
- 29:57Yeah, absolutely. So there's a, we have several
- 29:59websites, right Aveda, health.com, aimwellbeing.com and
- 30:04then Greenhill Recovery that is the organization that supports
- 30:07our PHPIOP programs is Greenhill recovery.com.
- 30:11But you can find information and links to anything that you're
- 30:16looking for on those websites and I highly encourage you to
- 30:21check. It out awesome.
- 30:22Well, thank you, Nick. Thank you if.
- 30:24You like what you heard today or just want to know more?
- 30:27Give us a call on 9196708119 or visit us at
- 30:32newwatersrecovery.com. Thank you.