Latest / The DEX Show: A Show for IT Change Makers

Reading the Room: the Power of Unstructured Data 📊 (w/ Tania Benade-Meyer)
In this episode, Tom speaks with Tania Benade-Meyer, founder of Unstructured, about the power of unstructured data, the shift from SLAs to XLAs, and what it takes to be an “enlightened leader” in 2025.
From Starbucks’ gluten-free perception problem to Gen Z’s naturally inclusive leadership style, Tania shares research-driven insights into how perception, trust, and consistent action are reshaping the modern workplace—and driving better Digital Employee Experience (DEX). Along the way, you’ll get a masterclass in what great 21st-century leadership looks like: how social listening can predict…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.