From the Dinner Table to the Boardroom: How People First Leadership Builds Better Businesses (with Erin Treacy)

Beyond Product Management · Apr 14, 2026 · 32m

What does frozen custard have to do with leadership? More than you'd think.

In this episode, Heather sits down with Erin Treacy, business and leadership coach, to explore what it really means to lead with people at the center — and why the best-run businesses are built on human connection, not just systems.

Erin draws on over a decade in the restaurant industry, a background in journalism, and growing up in a family business to share a framework for leadership that's as practical as it is people-centered.

In this episode, you'll hear:

What "people first leadership" actually means in practice…