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Latest / Sales Leadership with Fexingo: Quota Carriers, Sales Managers, and Revenue Teams

How Sales Reps Can Turn Customer Pushback Into Closed Deals

Lucas and Luna dig into the art of handling objections in B2B sales. They break down a specific framework used by top performers at enterprise software companies: the 'objection spiral' where reps accidentally reinforce the customer's doubt. Using a real-world example from a $2 million SaaS deal that almost fell apart over a security concern, they show how reframing objections as information gaps—not resistance—changes the entire sales conversation. They also discuss why the best objection handlers prepare responses in advance, and how one VP of Sales at a cybersecurity firm…

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