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The Financial Wellness Pilot That Cut Turnover From 50% to 14%

Summary

What does it take to keep frontline employees past their first year? In this episode of Beyond the Paycheck, host Kelsey Willock Jones talks with Catherine Johnson, EVP and Chief People Officer at Travis Credit Union, about the financial wellness pilot that helped cut first-year frontline turnover from 50% to 14%, how she won leadership approval by framing HR investments the way the business tests new products, and why the one size fits all benefits catalog is headed for extinction. Along the way: the $5,250 tuition benefit nobody used until bandwidth entered the plan, dependent care…

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