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Loyalty Programs To Give Retailers An Edge In AI Shopping Future?
The world of shopping is changing fast and loyalty programs are right at the center of it. In this episode, I share expert insights from Stephanie Meltzer-Paul, a veteran loyalty expert and the brains behind the So Many Points newsletter, and dive into how artificial intelligence is reshaping the way brands connect with customers.
I also explore how loyalty programs are evolving from simple point systems into personalized, data-driven experiences, how AI-powered recommendations change the customer journey, what role data privacy plays in consumer trust, and what businesses should focus on if…
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