E99: 25 Questions for Better Incident Investigations | Safety-II / HOP
Do your investigations often conclude when you've identified 'human error', or a pesky person not following rules?Do you want to improve the quality and depth of your learning opportunities?One way is via local rationality: understanding why decisions & actions made sense to people at the time. It's a core feature in human factors / safety-II / and Human and Organizational Performance (HOP).This episode unpacks Louise Roe's Local Rationality Question Tool in her article presented at the Chartered Institute of Ergonomics & Human Factors (CIEHF) 2025 conference.The tool covers things like: -…
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