“Customers trusted us before our marketing existed” — Jennifer Hazeltine | GGP #072
In this Origin & Impact episode of the Garage Grit Podcast, Jennifer Hazeltine of American Import Auto, Inc. talks about how being visible, personable, and present in the community built customer trust long before any formal marketing strategy existed. She explains why showing up — at local events, in neighborhood groups, and online — matters far more than clicks, ads, or banners.Jennifer came into the auto repair world from a retail background and quickly realized that building relationships and being seen personally helped the shop stand apart from competitors. Early on, American Import…
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