Latest / TechtalkRadio / Episode 393 - Busted Brackets and Melted Hard Drives

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Episode 393 - Busted Brackets and Melted Hard Drives · TechtalkRadio

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The following program is produced by the tech Talk Radio Network. Hey, this
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is Hayl Parano and you listen to the geeks on the radio tech Talk Radio.
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Welcome to that episode of tech Talk Radio. I'm Andy Taylor, I'm
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Seanda Weird, and I'm justin Lemmey. How you guys doing busy? Yeah?
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Basketball, basketball, basketball, there's a basketball game going on. It's
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the NCAA tournament. You know they call the Marning with the whole bracket stuff.
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We just we hosted the first round of the women's tournament on campus.
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So it was busy in this past week. It's a lot of work for
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us, but it's a lot of fun too, right, It's right,
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it's just an extension of the basketball season into the rest of spring sports.
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I did a bracket. I think it was like twenty minutes before the brackets
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closed. I don't follow NC Double. I'm not like a super NC doublea
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fan, right, but I was just like, oh, there's I can
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do a bracket, Okay, So I went to the bracket thing and I
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just clicked auto pick great, right, and then I just locked it in
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and it got busted the first day. That's the way it works. So
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brackets aside. You know, it's exciting when you're in a university town like
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US here, you know, with the u of A and the Wildcats.
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But justin you've got Denver Sean, you're in Indiana. What's the what's the
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big team? Theredue produce really good right now? So right they're ragged number
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one of the countries by Areadue. Purdue. Where is Purdueyette, Indiana Lafayette?
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Oh it is Yeah. Oh I thought Purdue was like in like New
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York or something. No. No, my late stepdad went to Purdue.
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Yeah. And I got to tell you a lot of excitement over last week's
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show talking about BUCkies. And it's funny because you know, we can have
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what it takes. We can have the coolest tech gear in the world that
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we could show. We can have something, Brandon, We've been lucky,
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you know, friends at ACE who's been sending us stuff before it's you know,
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even been released. No, people want to know about BUCkies. We
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should do a live show from a BUCkies. I'm thinking of that when they
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opened them up here. Yeah, come on to Colorado. My mom was
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stoked that we talked about BUCkies on the show. Really I was like,
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I should I showed the little blushy that she got for Max, and she
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was all about it. What was what was funny? Is? Okay?
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So we in setting up and if you haven't seen it yet, you can
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go to our website tech talk radio dot com. You could see our link
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for you to listen to that show. We'd love you to listen to it
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if you haven't listened to it yet. But you guys were gonna send me
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pictures Number one, justin wearing his Bucky shirt and Bucky sweater. You went
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all out. And then Sean with his Bucky itself the mascot, and you
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never did. So I was like, well, let's let's have some fun
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with Dally. So I was I was going on to Daly and I was
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just I was typing just different prompts with Dally the AI generator to create an
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image of a guy enjoying himself in BUCkies, right, And I mean some
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of the stuff it was created was hilarious. But we finally found one like
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outside of BUCkies and it was created all you know AI and by Daly.
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And then I took all photos of us. I took a photo of you
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which originally is the picture of you with most Is it Mo from The Simpsons
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at most Hevern? Oh, that's right over at Universal Studios, Hollywood,
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hanging out with a BUCkies character. Oh my gosh, that was originally that
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was originally indoors, and I photoshopped it and put it out doors and then
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it stuck me in the corner. And then Sean, it's like a picture
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of you from like I don't know, like ten years ago. No I
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picted that picture was Justin's actually in that picture with me. It's just cropped
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out, just the picture of him and I and dark helmet at Comic Con.
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Anyway, here, it's weird that you could see like a half a
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picture and know exactly what it was taking of you, right, like,
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oh, that's me from you know, July twenty first, twenty thirteen in
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San Diego. Oh bad, I love that. Wow, that was a
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lot of fun to put together. But yeah, if you haven't listened to
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that show, please tune in now. One of the things from last week
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that we do Justin was going to be getting. It's made me and Sean
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just a little bit jealous. He's going to be getting the valve, the
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deck, that stream deck, not the stream deck. The stream deck,
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the steam Deck. And you got it in today, as a matter of
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fact, I did. I got it today. Now, if you don't
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know what a steam deck is, it is a handheld PC. Does it
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run like you know, like the one from Ace whos runs Windows eleven?
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Does this run OS like that? Well no, it's it's a Linux based
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OS and it runs They call it Steam OS, but it truly just runs
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a version of Linux. And I can't remember off the top of my head
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what, uh what the version of Linux it runs, but it does run
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a Linux. You can actually go to the Linux desktop and you can browse
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around a Linux desktop just like you would a Windows desktop. But for the
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most part, uh, it runs Steam OS, which is an overlay on
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top of the Linux desktop, and you can basically play any of your PC
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games on from Steam on this. And the screen is massive. I mean,
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this is a seven point four inch screen. It's an O lead so
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the colors and just pop. I mean, the quality of the screen is
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amazing. And the biggest part about it is for as big as this thing
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is, this thing is light, right, I mean this is about as
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he maybe just a tiny bit heavier than a Nintendo Switch and it's twice the
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size, and you've got the controllers right there on the grips on the actual
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unit itself. Yeah. Now they do not have removable controllers like the Lenovo
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does. The new Lenovo or the Nintendo Switch does not have removable controllers.
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But honestly, you don't need that. I mean, this is amazing.
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It's got ninety ninety hertz refresh rate. It's got about a five hour battery
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life, which is better than the original Steam Deck. I think the original
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Steam Deck is like three and a half hours for but it's also got a
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faster processor, o led screen seven point four inch screen versus a seven point
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zero inch screen on the original. But yeah, it's it's really cool.
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I'm actually just kind of in the process of setting up right now. I
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did purchase the new South Park game that just came out as of this recording
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on Tuesday. It's called south Park snow Day. This is the third game
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in the franchise of South Park. So it's like an action RPG, turn
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based RPG, but it is set in the world of south Park, and
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the actual guys Trey and Matt actually record the voices. Oh wow, it
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is absolutely not for children because unlike TV, they can actually swear in the
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video game, and boy, howdy do they? Yeah? But yeah,
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So I've been playing some Powerwash Simulator, which is an amazing relaxing game.
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It's literally just powerwashing things, playing some Balder's Gate, Rocket Lee League,
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South Park, snow Day Planet, Crafter, Project Zomboid, you know,
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just games all over the place. And this thing is amazing because I can
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just sit on the couch and play and I can just put it down.
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I don't have to get my big old laptop out, plug it into the
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you know outlet, and get the mouse and keyboard out. No, no,
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this thing handheld, take it anywhere, play it. It's amazing.
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I've heard a lot of great things from other people besides you that have a
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Steam Deck that just love it. They've even there are ways you can even
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play a World of Warcraft on it in other games too, So there are
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a lot of people that are like, give us mobile the Warcraft, give
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us other games. I've been support it. Well, you don't even need
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to do that, like honestly with with World of Warcraft. You So,
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here's the cool thing about the Steam Deck. It is Linux based you can
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mod it, not even modit really, you can put u there's a couple
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of little downloadable programs you can put on there. On the desktop version side
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of it, you can actually get a m you deck, which is an
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emulator that can give you any game in the past, like I'm talking game
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Boy through game Boy Advance through three DS, through GameCube, Nintendo, Nintendo
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sixty four, Nintendo Switch, Xbox, PlayStation PlayStation two, PlayStation three,
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PlayStation four. You can get any game as long as you know where to
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get the games. Obviously, these are just emulator programs, right, you
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have to know where to go, and we're not going to talk about that.
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Yeah, it's kind of like when Rom's, you know, we're the
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big thing and you can play you know, some of your old it's the
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same thing. Yeah, your old S sne S games on your PC.
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But not only that, you can actually get the Epic Launcher. You can
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get the Blizzard Launcher so you can play World of Warcraft. You could literally
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get the Blizzard Launcher on here and play World of Warcraft. I always worry
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when it's something portable you're carrying it, you know, I'm one of those
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guys that I always get the insurance on my smartphone. You know, when
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I have a smartphone, what type of warranty have you looked into that yet?
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As what type of warrants available? And you know what happens if you
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break it? I know that I fix it is one of the companies that
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has said, you know, hey, a right to fix and they've made
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certain parts available. That's actually a good question. I have not looked into
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that. I mean, I've got an armored case on here that actually I
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just put an armored case on the back of it, so that'll protect this.
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And also it does raise up along the screen, so if I were
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to drop it flat on the screen, first off, the joysticks would break
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first, but then the thing it should be somewhat protected. I do not
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have an actual screen protector on here, but I do have my mind does
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come with a front cover on the case that I can put over it to
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protect it when I'm traveling. But this thing was five hundred and five hundred,
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let's say, let's just call it six hundred even I don't know.
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I don't know if it's worth me to put out in like an insurance quote
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on this, Like I don't know I'll pay like three four dollars a month,
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you know, for insurance on it. I don't know. I kind
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of wonder if a surian does something like that. Yeah, so Andy,
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you mentioned repair ability, Yeah, just a minute ago. I fix it
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has a Steam Deck Parts OEM replacement page, so you can get OEM parts
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from Steam. Oh. There, I fix it, And they've got a
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whole list of I mean the adhesives, batteries, buttons, cables, case
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components, fans. He'd says, joysticks, powered after screens, all right
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here, and I fix it with the guys and how to replace it.
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I do know for a fact that Steam or Valve, excuse me, Valve
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is the company. I do know that Valve allows you to open up the
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steam Deck without voiding the warranty, and in fact, they encourage it.
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So I bought the five hundred and twelve gigabyte model. They send along a
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link to a video on YouTube on how to open up the steam Deck and
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upgrade it to a one terabyte if I wanted to do. That's phenomenal.
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I like that. But I can also put a I'm going to get an
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SD card. It does come with an ST slot, so I can get
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an SD card. But if I really wanted to, I could. Actually
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there's a you can. You can get this ENVM with a special like docking
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cable like it like it's a dock right and it goes to USB. You
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would plug the blank en VME into the Steam deck format it, transfer all
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of your content over to that new drive and unplug it, open up the
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deck, take out the old drive and put this new one in and it
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would boot up as if it was brand new again with with all your stuff
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on there. How about latency? You know, say you're you're you've just
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got out of a meeting. You don't have to do anything for another half
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an hour, so you sit at your desk. You want to fire it
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up? Are you talking about a long time to boot the thing up and
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get going it instantaneously? Uh, I'll turn it on right now and bam,
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I'm already at the nesk top. Two seconds and didunch power sim power
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wash simulator? Let's count that right there? One? Two, three,
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four five? There you go, there we go six seconds? Bam?
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Did uh did it come with any titles? I mean, you drop a
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lot of money on this and your Steam library. It connects to your Steam
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What if you've never played anything on Steam. No, it doesn't come go
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buy a bazillion free Steam games and play them. Are there free Steam games?
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There are so many free Steam games out there that are so much fun
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to play, and I can't speak to the quality of those, But there's
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also a lot of actual games that are decent that are not that expensive.
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I mean so, as a matter of fact, my mom was just visiting
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here last week, we talked about this last week my mom was visiting.
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I told her that I bought this thing and I was looking for some way
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to I can just sit on the couch and play. And she's like,
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you know, I used to be a gamer, and in fact, she
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used to she used to be on Xbox. Her gamer tag on Xbox is
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Granny Gunsmith. Seriously, that's her gamertag. I mean, she's really good
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at that. But she's getting older, you know, she's almost seventy,
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and she's like, you know, I just want something I can just sit
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and play. And I'm like, get a Steam deck. They're amazing.
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She literally went and bought a Steam deck. Really yeah, and hers will
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be delivered. HER's is going to be delivered in about three days. My
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mom when she was with us, she used to play the casino games,
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and I'm wondering this would have been this would have been great for that if
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they have those type of games on there. Yeah, I mean, you
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know, just kind of the you don't really really bet money. But she
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used to love go to the casinos, so that would have been something she
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would have really loved. Absolutely. Yeah. Now, if you want to
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see a full list of the available games, you don't have a Steam account?
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Does it cost you anything to create one? No, the Steam accounts
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are free. You can go to steampowered dot com and you can sign up
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for a free account. Doesn't cost you anything. You can look through all
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the games. There are hundreds of thousands of games on Steam. You can
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buy them for like anywhere from a dollar or like Sean said, there's some
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for free. You can buy them for anywhere from a dollar all the way
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up to you know, one hundred dollars, depends on the game you want
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to buy. Now, I am traditionally a gamer that was mouse and keyboard,
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all right, So always doing mouse and keyboard? Would I get used?
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Would I get used to? You can actually hook one up to that.
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You can you can actually hook a bluetooth mouse and keyboard or a wired
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mouse and keyboard if you really want, because it's got a dock on the
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back where a stand where I can set it up on the counter and then
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have a like a portable mouse and keyboard and play on there. But yes,
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wow, answer your question, it's really not that difficult. I mean,
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if you've ever played a console game, it might take you a little
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bit of getting used to, but honestly it's not that much. Sean this
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making you want to get one? Are you shopping right now? No?
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I don't have time. I can't play regular video games right now. Maybe
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in a deck. Maybe in a decade, I'll get Max one for his
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birthday. There you go, that'll be a good excuse Steam Deck three,
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yeah, or whatever, switch VR? Who knows? Whatever's you know?
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Who knows what the world of gaming or the world of computing is going to
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be like when Max is ten? Right? Right? Eight years? What
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is the world of technology can to look like? Now? Is this is
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this something you would get at best Buy or you go online to buy it,
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or where is the best way to get this? Well? I actually
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just got mine straight from steampower dot com. Well, I mean I have
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a Steam account. So I just opened up the Steam app and there's a
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section in there for you know, buying the Steam Deck, and bam,
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I just bought it. Do not buy it from Amazon because those are coming
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from resellers and they're marking up the price. Just go to steam powered dot
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com and you can buy the steam Deck. Very cool. Another big announcement
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this week, uh, and Wise was teasing it. That's Wyze. They
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were teasing that they had some big announcement that was going to be coming.
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I'll be honest with you. From what it looked like to me was that
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Wise was actually going to be putting out a gaming chair, don't. I
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don't know why. It just their ad. That's what it kind of looked
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like to me. And now we find out it's just another camera. I
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mean, it wouldn't be the first radical shift they've had. I mean,
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they put a gun safe. No they did not, did they? Really?
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They have a four digit fingerprints gun safe. There is no way in
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heck I'm gonna trust a gun safe to lies. Absolutely not, absolutely not.
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They've launched a new camera. It's got some neat features on it,
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but really, the way they have handled the security situations over the past couple
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of years, and they were getting raked over the coals, like some of
16:25
the tech sites that were out there saying, hey, they've put out a
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great new camera, but would you trust it and that, I mean that's
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a big question. Yeah, I mean for the price, Yeah, I'm
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gonna buy one. I bought one. I bought the four gen just to
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see how it compares the other ones. I don't do as much in the
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cloud with it as most people probably do for their own home security stuff.
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Right, I'm not doing as much. Right, I'm not using the web
16:47
page, I'm not doing all that stuff. But yeah, it kind of
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stinks when they have a major security breach and they don't make it public immediately.
16:56
And that's not the first time they've done it. Right, they had
16:59
the issue with the view the version one, and they actually disabled the firmware
17:03
on those. You can't even upgrade the firmware on those, and they basically
17:07
have blacklisted those from the app itself because they're so vulnerable. And then they
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had the issue and it's it's is it an Amazon issue where because they use
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Amazon storage for all their stuff, and you know, they had some issues
17:23
where they were having some caching issues where if you logged into the website,
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you might be viewing somebody else's cameras. All all of the ident all of
17:33
the identifying stuff, all of the alerts, all of the AI all gets
17:37
processed in the cloud. Right, So if somebody rings my doorbell, goes
17:41
to the cloud then comes to me. So there's a lot of people that
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have don't like that, and that's that's okay. Go with ubiquity, or
17:49
go with a different service that goes directly to a NASS storage or or on
17:53
prem storage. That's fine. You are paying for what you get. People
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have to go in understanding that you are paid for the product you get.
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You're paying for them to take your data and aggregate it and use it against
18:06
you or for you in whatever way that works in their benefit. Right,
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But you get a cheap product. And again, this camera, the camera
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from Wise is about one hundred dollars cheaper than some of the other cameras that
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are on the market. Yeah, you cannot beat this product for its price.
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You can't. It's twenty nine ninety nine for the camera. Yeah,
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you can't go anywhere else and find another security camera for this quality for this
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price. Now speaking of the quality, what what are some of the features
18:34
they've enhanced in this what they're calling wise for So they went from like a
18:41
two point they upgraded to two K with the version three. I think they
18:45
increased the sensor size because they say it's a larger, it's better quality,
18:51
two and a half k qHD quad high definition clarity whatever that means. You
18:56
get colored night vision instead of the regular you know, the IR night vision
19:00
and it's it's color IR night vision. They're saying it has enhanced you know,
19:07
if you push the button on your phone, you can talk through your
19:08
camera, like if somebody drop it off a package, you say, hey,
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please leave it by the door or I don't want to sign for it.
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A higher allumin spotlight on it so that if it triggers motion, it'll
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turn the spotlight on it. It's integrated into this one. A new feature
19:23
they added to this camera is you can do twenty four to seven recording now
19:29
locally on the camera, so you can record things locally to the camera,
19:33
not to the it'll record just to the camera, or push both to the
19:37
cloud, or you can just do the cloud like you normally would, but
19:40
you have the option to just record to the camera and not to the cloud
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at all. So that's new. That's new for this version, which I
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think has been a huge community request. Please give us the option to record
19:52
on prem versus in the cloud, so I can have access to it immediately
19:56
at a higher quality, because the quality you get from the cloud downloading it
20:00
back from the cloud is poorer. Now you've been able to record also to
20:06
your memory cards before, but there's been some restrictions involved. I don't remember
20:10
exactly. I don't really use that function. But it's rated IP sixty five
20:17
weatherproof, so indoor outdoor doesn't matter, it's going to be weather's resistant.
20:23
It's got some sticky mouths, magnetic mounting options, and it also supports Wi
20:29
Fi six. Oh that's good. Some some some some better range options.
20:33
You can get a little further away, some some some better connectivity options.
20:37
So I don't know, you know, for for that price, for twenty
20:40
nine dollars, I mean, that's a tough one to be and you're if
20:44
you already have the Wise interface and you're already you know, got the camera
20:48
Wise cameras, that might be might be okay to to to give that a
20:52
try. I'm wondering I would work with the same base station or does it
20:55
tie into the actual net. So the the only ones that work with the
21:00
base station are the outdoor camps right right, the regular Wise the regular version
21:06
two and up work just they just connect to your Wi Fi. There's no
21:10
base station involved. Then what was the whole purpose of this base station?
21:12
You know, like they you know, they touted what two three years ago
21:17
where it's like, you have to have the base station, we are not
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gonna do Wi Fi cameras, you have to have the bay station. Yeah,
21:23
and you were still they were still using Wi Fi to connect to the
21:26
base station. Yeah, and then the base station. Yeah, it was
21:29
it was kind of strange. Gosh darn it. If this was back in
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twenty eighteen, twenty nineteen, I'd be all over this, right. I
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know, it's dirt cheap cameras and they just work. But like Sean had
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just mentioned, you know at what cost you might be viewing some other people's
21:44
cameras from random time to time so often. This is just this is just
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not something that I would trust to a company like this anymore. And yes,
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I still do have Wise cams. I cannot wait for the day that
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I have enough money to replace all of them. Yeah, and there are
21:57
a lot better options for a little of a higher price. And most of
22:02
them, there are, most of them are wired, which you know,
22:04
it eliminates the necessity for Wi Fi, which could be a bonus for security.
22:11
But yeah, you just you're paying for what you get and if you
22:15
want to pay less, that's a decision you have to make. Well,
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hopefully it won't get to that. Yeah, all right. I want to
22:22
remind everybody that Sunday is not only is it Easter tomorrow, but it's also
22:26
World Backup Day. But World Backup Day is the day to protect your data,
22:33
whether you're protecting your data on a Mac, PC, Linux box or
22:37
even your smartphone. People forget about the smartphone. There there's nothing worse than
22:45
I mean, yeah, if you're using the cloud, or if you're using
22:47
an Android service and you're uploading your your photos when you take them, you
22:52
know, through Google Photos or whatnot. But if you lost your smartphone,
22:56
uh, that's it. So it's good to get in the regular habit of
22:59
backing up. I want to remind everybody for the Android devices and the iOS
23:04
devices, the iPhones, there is a really great device by sand Disk called
23:07
the I expand Drive, and I bought one of these and I love it.
23:12
You plug it into your phone, whether it be a USB C device
23:18
or the Lightning jeck that's on your your iPhone, and it runs a program
23:22
that you download the app and it will back up to this to this drive.
23:26
Then you can take that drive and you can plug it into your computer
23:30
or just put it away safely. You can delete the photos that are on
23:33
your smartphone. But again, it's a nice way to back up. Now.
23:37
I've had people ask us before and well, I think we've we've talked
23:40
about this. What do you recommend for backup software? There's different choices that
23:45
are out there. Do you have a you have a preference? Well,
23:48
you've got us Acronus before, and that's what I've to use. Yeah,
23:52
and that's what I've used in the industry at Fox and a couple of other
23:55
tribute stations. Is Acronus was the kind of the the tons back as is
24:00
justin will understand. They ran a Ton's back up every day and they ran
24:04
on Acronis at my station at least. And then I use backwlays for personal
24:11
cloud backup for my PC, which is relatively inexpensive, and I'm even looking
24:15
at it to migrate my my NAS to backways for a relatively small fee,
24:22
also because it'll they support the backup of NAS systems also. So that's right.
24:26
Both of you have Synologies, right I do? Yes, you do.
24:30
You don't use it? Well, no, I mean I got I
24:33
got on my important stuff on a Snology, honestly, I mean what as
24:38
on my local PC? If my OS? I mean I have my OS
24:42
on a separate drive than everything else. So if my OS died, oh
24:47
well, get a new drive and put it back on. It's not a
24:49
big deal because I have nothing of importance on there. If my backup drive
24:56
that's on my local PC died, oh well, it's on my Snology.
25:00
If my other backup drive died, oh well, it's on my snology right
25:06
now. If my sonology died, which shouldn't happen because I've got a five
25:10
base, I've got a RAID six going on. You got redundancy, I've
25:14
got redundancy. So if I get one drive that fails, yeah, of
25:17
course I'm gonna stop it and replace that drive and keep that stuff. But
25:21
I personally don't use like a daily backup like a Kronus. But again,
25:26
I have a much more robust infrastructure than you know, sixty percent of the
25:30
people out there. I will tell you of a program I found called ease
25:36
US or ease US. Oh yeah, easy US, I use it.
25:37
Yeah. I was pretty impressed because, well I found they have a backup
25:42
solution, and the nice thing it's free. If you want to back up,
25:48
you know, to a drive, you could do that, and they
25:49
have a free option for you to do that. If you want to pay
25:52
for it, you get a nine thirty nine dollars a year you can do
25:56
that, and you can get I believe two hundred and fifty gigabyte to cloud
26:00
storage, or you could pay seventy nine dollars to get a lifetime for the
26:04
lifetime of the product, which is not bad. Some people have asked,
26:08
if you're doing a cloud backup, do you back up everything to the cloud
26:12
first, then just back up changes or can you back up everything to another
26:18
drive and then just backup changes you've made to that drive since then? Either
26:23
either or right, Yeah, it's either or you can you can set it
26:26
up to do just one drive, your whole computer, your whole mac a
26:30
single drive it depends on how much you know. There's different cost structures for
26:34
each each of those options. So if there was one tip you could share
26:38
with anybody about backing up, what would what would you share with somebody?
26:42
Mine would be back up your smartphones. Don't forget that. Do it like
26:47
you don't? Don't. I've had several of my personal friends come to me
26:52
and say, all of my photos were on this one hard drive and it
26:56
won't boot any are, it won't plug in, it doesn't work anymore.
27:00
Well, okay, Well you have a couple options. Send it in for
27:03
a professional repair, right or pull from a backup. I didn't back it
27:07
up. Well, I don't know what to tell you. Then. The
27:11
rule of the rule thumb for most professional cases are a on prem storage,
27:19
a hot storage meaning it's your active computer, and then a cloud storage.
27:25
So on prem hot storage or on prem cold storage cloud storage things that you
27:30
should do. I mean, I agree with Sean, obviously, just do
27:36
it. But when it comes to your smartphone, as you mentioned, I
27:38
mean, I've got a Google phone, so honestly, my entire phone is
27:44
already backed up to Google by default. So if I were to get a
27:47
new phone tomorrow as long as it's an Android, I could just sign into
27:51
my Google account and everything is restored back to the phone when it comes from
27:56
home storage. Yeah, I mean again, I've I've got a son knowledge.
28:00
It's great. Just if anything, even if you just want to keep
28:03
it simple, just buy yourself an external drive, plug it into your computer
28:08
and copy, not move, but copy your important documents, photos and whatever
28:17
else to that external drive. And then unplug that drive and take it somewhere
28:22
else. Take it to your office, take it to your mom's house,
28:26
take it to a bank vault, whatever, but just do it. Be
28:30
careful when you're transporting it if it's not a SSD drive too, because I've
28:36
made that mistake before. Oops. You really can't. It's with the cost
28:40
of Salvesta drives these days, you shouldn't be backing at the speed drives anywhere
28:42
anywhere. Yees no, exactly, definitely not all right, we're gonna take
28:45
another quick break. We come back. Actually, we're gonna talk with Carol
28:49
on track. We're gonna talk with PCB solutions. If you've got a hard
28:52
drive that has failed and it's not booting up, they might have a solution
28:56
for you. And then we'll be back with more of tech talk Radio.
29:00
I'm Andy Taylor, I'm Sean de Weird, and I'm justin. Let me
29:03
find us on the web tech talk radio dot com. We'll be right back
29:07
now back to jeep talk Radio. We're back with tech talk Radio. You
29:11
can find us on the web, but tech talk radio dot com. Let's
29:15
talk about data recovery. There's a company out there that we've talked about many
29:18
many times. As a matter of fact, we've used their product before.
29:22
It is on Track and with us on the line, it's Todd Johnson from
29:25
Kroll on Track, so we can find out a little more about the company
29:27
and about what they do. And seriously, you need to remember this company
29:32
because if you ever run into this situation, or you have a friend or
29:34
a business business association that has lost data, they can get it back.
29:41
And it's so good to talk to you, Todd. Thanks for coming on
29:42
tech talk Radio. Thanks for having me. Andy tell us a little bit
29:45
for those listeners that I'm not familiar with, Kroll on Track, a little
29:48
bit about Kroll Discovery and what it is you do. Yeah, we do
29:52
a wide range of things and most of it, all of it's revolving around
29:57
finding and using data to help people become productive, make better business decisions,
30:03
and save memories. So we do everything from data recovery to data destruction.
30:10
You know, people want to lose data as well, ye, and we
30:12
do computer forensics and electronic discovery. So spent a lot of time dealing with
30:18
home users on their personal data, corporations and service providers as well as in
30:26
the legal legal arena, we help people, you know, build and solve
30:30
cases around data itself that could be used in trial and prosecution. You know,
30:34
we've always talked about really the processing power of a computer and how much
30:40
memory it has, but the fact is we rely on the data. It's
30:44
you know, that's everything. It's the operating system, that's your your backups,
30:48
your documents, et cetera. This is really important as drive sizes get
30:52
bigger. I've had many people to just say, I'll just put everything on
30:55
my hard drive. I just throw everything on there, and they don't think
30:57
about backing up and in the case of a failure, this is where your
31:02
company kind of comes in hand to really do this recovery. Now you offer
31:07
a couple of solutions, one of them for those listeners that have accidentally maybe
31:11
formatted a file or maybe even a hard drive they've accidentally, you know,
31:15
partitioned and thought, oh my gosh, I've left this file on there.
31:18
Using your software, they can actually go in and even on a formatted partition
31:25
drive recovered data that's actually that's correct. Yeah. Accidental deletions anytime you're missing
31:30
a file or something has been deleted or overwritten. Our software has a couple
31:37
of nice great features for any customer or user. They can actually download a
31:41
trial version of it and it'll run and scan their hard drive and actually look
31:47
for the missing data that they may be requiring, and they can see if
31:52
their data is recoverable even before they actually purchase a software. So nice,
31:56
it really takes all the risk out of the situation. You also offer somewhat
32:00
similar service for people who have that sound that that hard drives making that clicking
32:07
sound and it just isn't booting up or even sometimes stopping the system from starting
32:12
entirely, where they can actually send you the drive at a really minimal cost.
32:16
You can do any valuation and give that customer complete cost analysis of what
32:22
it would take to recover specific parts of data that is correct. YEA We
32:25
follow a two step process, so a customer can either send us the device
32:30
or if the device is working and something else may have happened to the data
32:36
and they want us to take a look at it remotely, we have that
32:37
capability as well. Wow, but we'll evaluate the system and provide a file
32:43
listing that will show what data is recoverable and if there are some files that
32:47
are damaged that are unrecoverable or partial, we'll be able to show the customer
32:53
that as well, and then they can make a valid decision whether they want
32:59
to move forward or not. Can you tell me about some of the stories
33:00
that you've had, because I remember when we talked with the representative from on
33:05
Track, we're talking many years ago. We had some case scenarios where somebody
33:10
had had a hard drive that was in a fire, and you know,
33:14
we're talking maybe at that time it was a two hundred megabyte hard drive,
33:16
which was a lot of data storage for its time. But you were able
33:20
to recover even even drives that have been through floods, fires, all that
33:24
kind of stuff. Yeah, we see some very interesting cases. I mean,
33:28
we do also not just the hard drive recovery, but we recover data
33:31
off of smartphones and iPads and things like that. So we've seen things from
33:37
iPhone coming in with a bullet hole in it, to customers sending us their
33:45
laptop or their USB drives because their dog decided to urinate on it. Oh,
33:52
I'm thinking of a worst case scenario with a flash drive, you know.
33:55
And we also deal with situations you guys also, you know, see
34:00
it in the news all the time, all this identity theft and hacking,
34:04
and we get corporations that are coming to us that have been hacked with malicious
34:07
intent, where people hack into their systems and take down their email systems,
34:12
take down their payroll, and do other things to their websites where you know,
34:17
they thought they had valid protection. But then we would come in either
34:21
come on site or we would hook up remotely and recover that data. But
34:24
yeah, so we see lots of crazy things with data loss on a daily
34:30
basis. I remember taught a story in the news some years ago when the
34:35
Space Shuttle had gone through its disaster. You know, recovering the data off
34:40
of that had to be a task, and I believe it was Krall on
34:45
Track that was one of the companies that came in to assist in recovering this
34:49
data. Yeah, that's correct. When the Space Shuttle Columbia exploded, a
34:53
couple of the hard drives were found probably six plus months after the explosure in
35:00
the bottom of a drive up lake bed and we were sent to hard drives
35:05
and it took some time to recover. You can imagine how damaged those devices
35:07
were, and it contained quite a bit of research that NASA was doing and
35:14
we were able to recover ninety nine percent of that data. Amazing, and
35:17
you know, it's nice to be able to help help them out and move
35:21
were provided with a very nice recognition award for doing that. Absolutely. You
35:25
know this is nice too because again, you can do this for a large
35:29
you know, corporate entity, a government entity, but you can also do
35:31
this for the you know, the regular consumer that has their data which is
35:36
just as important to them as it is to a company. If they run
35:38
into a situation where the drive is not starting up and they send it to
35:43
you, what kind of processes it go through? This is something that generally
35:46
the average consumer cannot do at home. Yeah, that's correct. We we
35:51
would have to go typically, if a drive is physically damage, we bring
35:53
it into our clean room, and one of our clean rooms we have eighteen
35:57
across the across the globe actually, and that is a dust free environment which
36:04
allows us to work inside of the hard drive to be able to get at
36:07
the raw data and pull off every sector of that drive, all the bits.
36:13
Invites you will and put that into another environment where our lab engineers can
36:16
start piecing back all the data. Because once you open up a hard drive,
36:21
if you don't have the right environment, you can actually cause further damage
36:24
to the data and also make it at times unrecoverable, even for a company
36:29
like ourselves. Now there has been for many years we've heard that saying,
36:32
oh gosh, if you have to send it to a company, it's going
36:36
to cost you a down payment on a car. That's not always the case,
36:39
and as you explained earlier, they can send it to you. You
36:43
can do an evaluation. If it's just a matter of just wanting all of
36:47
their photos on a three three terrorbyed drive that's gone bad, they just want
36:52
the photos, can they do just that and say, you know, just
36:55
recover my photos and I'm not worried about the other document are files that are
37:00
on there. They can so when you're dealing with a damage device the amount
37:04
of files that you want back, it still takes the same amount of effort.
37:08
But what we would do we would have a we look at it at
37:12
no charge, and we would provide that file report, you know, typically
37:16
within two to three business days that would show you know, what pictures are
37:22
recoverable. If there's pictures that are damaged, are those then we'd also be
37:27
able to provide them with a cost at that time and then they can decide
37:30
if they'd like to move forward or not, depending on how severe the problem
37:35
is and the quality of the recovery and what service level they want. And
37:38
we have our standard service level. We have people that want it done through
37:43
over the weekend. They we have customers that say I need you have engineers
37:47
working around the clock twenty four by seven to get the data back. It
37:51
really depends on the situation and what type of data it is. But we
37:54
have different offerings available now. I noticed on the software side, if this
38:00
is something they want to they found a little hard drive in the garage they
38:04
thought something used to be on there. If they want to recover something like
38:07
this, I know there's different versions. There's on track easy recovery Home inexpensively
38:13
priced and very powerful. Then there's the professional version. What would be kind
38:17
of the difference between those two. Well, the professional version actually also provides
38:22
capabilities to start working on some of the basic server type recoveries. So if
38:27
you're looking just to do a single drive, desktop, lap book, notebook
38:30
type thing, the home version will be perfect for you. Okay, great,
38:34
And then of course they can go up the chain to an enterprise version
38:37
and even a commercial version. Again, for some of those companies that have
38:39
an IT guy that maybe says, I'd like to have this in my stable
38:43
of software, this makes sense. Yeah, that's exactly right. They want
38:46
in their toolbox, and to bring that around with them when they're going to
38:51
do site visits or fixing whatever they might fix, they'll they'll bring that with
38:55
them as one of their options. There's an annual license for that, but
39:00
that annual license will give them unlimited recoveries for the entire year. That's correct.
39:04
Data erasure. We've not heard about that too often, you know,
39:07
and this makes sense, especially when you can see what can be recovered from
39:14
a hard drive. I've had friends that have given their hard drives a way
39:16
to charity, which is which is very nice. But the problem is is
39:21
that data can be recovered and I've seen it myself. Erasure is a kind
39:24
of a new area where it's like, make sure your data is gone?
39:29
How does your company do that? Well, we provide a software solution through
39:31
Blanco. We're a gold reseller partner of THEIRS in the North America, so
39:37
we provide a software solution. We also have internal services, so some people
39:43
would rather have us use our data recovery capabilities to permanently destroy the data versus
39:49
having to buy a software license and do it themselves. That's an option,
39:54
and there's other options that customers would have to where they could. I mean,
39:59
every city in in America has somebody that would show up at their doorstep
40:01
with a grinder and would grind up right right. And it's maybe it could
40:07
be another topic for another time. But one of the things we did about
40:12
a year ago is we did we did an experiment where we purchased over one
40:15
hundred mobile and hard drives that were being resold on like eBay and oh Wow
40:22
and other type of things. And I don't have the exact staff for anybody,
40:25
was almost over half of those devices still had data that we were able
40:30
to recover. Yeah, that if people knew what data was out there,
40:32
they would be they be be horrified. That's not a good thing. No,
40:37
it's not. Yeah, I've we've tested that as well, and yeah,
40:39
it certainly is the case. So data erasure is also something to think
40:44
about. Now. Our listeners, I think will be amazed at the wide
40:46
breadth of products that are offered from Kroll on Track. They need to visit
40:50
the website and there's your software solution. Even your clean room solution will work
40:55
with Mac drives as well as PC drives. How about Linux? Is that
40:59
something you guys can get into. Absolutely. Yes, we work with any
41:05
any operating system, any storage device. We've seen it before and we've been
41:08
recovering data from it. So if you've got data stored on any type of
41:14
device and you cannot access it by normal means, that's that's where we come
41:19
in. Very good stuff. Again, it is Kroll OnTrack dot com.
41:22
That's t R A. C. K. Tom. Thank you so much
41:25
for coming on the show with us. You know, the software sure has
41:29
changed in the years. What would you say is is the forward thinking what
41:32
what what is Kroll on track going to be doing, say in the next
41:36
two three years. Well, the big trend is actually being able to write
41:39
more support for the mobile users out there, the mobile devices, the smartphones.
41:45
People are storing more and more on that right, our pictures are so
41:47
much not they're not being on our put on our PCs as much anymore.
41:52
Everybody's got them on their phones and other commission critical data is on their phones.
41:57
And coming up with other solutions to make that more accessible is definitely a
42:00
trend, as well as our high end recoveries and staying current and investing in
42:06
all of our technology to help any type of data loss situation. Be sure
42:09
to visit them on the web at kroll OnTrack dot com. Now, if
42:13
your drive is taking a power hit and you're not getting any power, any
42:16
sounds coming out of that drive, it could be a replacement of the PCB
42:21
board on the drive that may get that drive working again. We're going to
42:24
talk with the folks at PCB Solutions, which have a great way to get
42:29
that drive operational again without you having to spend a ton of money and buying
42:32
a drive that has the same firmware, same date as a possible solution because
42:37
that's always not the workaround, and again we'll talk to them coming up next
42:42
tech talk Radio and now back to tech talk Radio. Welcome back to tech
42:50
talk Radio. I'm Andy Taylor. Be sure to visit our website at tech
42:52
talk radio dot com. You can sign up there and actually subscribe to the
42:57
show so whenever we do something new, you'll be noticed. If you've ever
43:00
had a drive that has taken a surge, a power surge, this happens
43:06
often with external drives, I've seen this happen and some of the older ones
43:10
can this can take out a hard drive. Actually you can take out the
43:14
PCB board that's on the drive. But you know, having a DIY solution
43:17
is always a nice thing. And on the line with us is Kevin Shaw
43:21
with PCB Solution. They actually offer an alternative to number one, having to
43:25
send it to a data company and doing some other things that maybe you really
43:29
just don't need to do. Kevin, thanks for coming on tech talk Radio,
43:32
and Kevin tell us a little bit about the company, PCB Solution and
43:37
kind of explain to our listeners what it is you guys do. Sure,
43:40
what we do is basically provide replacement circuit boards for your hard drive. So
43:45
maybe your hard drive had a power surge or something and the circuit board is
43:49
broken. Instead of sending it out to somebody else to do it, we
43:52
can replace the circuit board for you, and all you need to do is
43:55
basically just unscrew the old circuit board and put on a new one. Now
44:00
this for many years what people used to say is Okay, well you know
44:05
you can. You could you could basically ditch the drive and throw it away,
44:09
or if it if it was suddenly not powering up, or you could
44:14
buy a replacement hard drive, uh and then change out the boards. But
44:19
that can be very pricey, especially with today's two and three terabyted sizes.
44:23
People find it seems like they've got a three terrorbyted drive that maybe they don't
44:29
want to use anymore, that they can throw it up on eBay for a
44:31
couple hundred three hundred dollars and sell the board. But then again, it's
44:37
not always a match, right, So actually that's a great, great question.
44:39
So it used to be where you could just directly slop the board from
44:43
drive to drive, but with a lot of new drives, you can't do
44:46
that anymore because the new drives are so big and so precise. All the
44:52
circuit boards have some unique calibration data for their own hard drive. So for
44:57
Cgate, anything after the basically anything that's above one parabise, all those drives.
45:02
You can't slap the soizaboard at all directly. You actually have to do
45:06
what's called a firmware transfer, where you basically move a chip from the old
45:10
board to the new board. And without doing the step, there's no way
45:14
it's gonna work, right, So what we do is we provide the service
45:16
for the customer. Basically, the customer sends the old board to us,
45:20
We handle all the technical stuff, and we send back a board that they
45:22
can just plug onto their hard drive. So really all they have to do
45:27
is find that the proper torque, because you can't just use the Phillips.
45:30
They use usually a both Western Digital Seatgate and max Or even though Maxter they
45:36
had specific screws and you can find those at pretty much any hardware store or
45:39
electronics shop. To remove the board. You still should use caution and care
45:45
when removing that board. Obviously not when it's powered up. You have to
45:49
tell people this, but then but then they can just you know, go
45:52
ahead, and or find the board. If you guys can actually do this
45:58
and then and then ship that, buy it and then ship it to you.
46:00
Yep, Actually you don't have to try that hard to find the right
46:02
board. Basically, you want to receive your old board, we'll take a
46:07
look at it and match it up to the proper one directly by ourselves.
46:10
Then basically, yeah, you can just ship the all board old board to
46:14
us. We'll take care of the rest. Now, if our listeners are
46:15
out there, I have had this situation where all of a sudden, for
46:20
some reason, that external doesn't power up. There's just it. You're not
46:24
getting a power light, or they get the power light, but it just
46:27
the drive is not identified. Could it sometimes be just the power connector that's
46:32
inside that external that goes out? And if it's out of warranty, is
46:37
the best solution to go ahead and pretty much open that up and pull that
46:42
drive out of there? Yeah, definitely, that's a great question. So
46:44
basically, if if it's an external drive, the first step is you should
46:47
take it, take it out. And if you have a desktop drive,
46:52
sorry, if you have a desktop computer, you can just try that drive
46:55
as a as a as a say the internal drive in your computer like as
47:00
a slave. As a slave drive right that way can bypass any problems with
47:04
positive problems with the enclosure or the power as after a USB cable anything like
47:07
that. But the risk there though, is if it's short, it's the
47:12
hard drive itself is short, you might be doing some damage to your computer
47:15
itself exactly. So if you if you at least have like maybe like a
47:20
dogging station or anything, you can try it in there. You still gotta
47:22
be careful with that because actually I just and I didn't even tell you,
47:25
guys, but I just sent you a drive that had they had taken as
47:30
we knew it had taken a power hit, and we're like, oh man.
47:35
And then once we opened up the drive and actually, well we opened
47:38
up the took the panel off the drive. You don't open up the drive.
47:42
We took the panel off, We turned it upside down and it looked
47:44
like somebody had boiled macaroni and cheese on it. It was so bad.
47:50
Now that can a drive like that, even with that plate, can that
47:54
be recovered generally saved even if the board has been just completely fried? Yeah,
48:00
no problem. So we get some board that looks just terrible. It
48:02
just smell absolutely horrible. But we only need one chip on the board to
48:06
be okay. That chip is pretty much okay at ninety nine percent of the
48:09
time. So the process is then they send you the board, you do
48:14
the firmware chip change out, uh, and then you can the customer can
48:20
elect to have the board send back to them or just you know traffic because
48:22
it's not going to be good anymore. You send that back to them and
48:25
then they just put it back on and hook it up. Yeah, that's
48:29
it. Wow, that's pretty good. And the thing is the cost is
48:31
so much better than having to find a drive of the same type of size,
48:37
and again that doesn't always work with these larger sized drives. Is it
48:42
generally going to be around the thirty nine to fifty nine dollars range? And
48:45
does it sometimes vary? It's pretty much all that thirty nine So if it
48:51
doesn't require a firm or transfer, that's where we can send the board to
48:53
you directly. For all their drives pretty much always thirty nine dollars. And
48:58
if it's a driver quires a form of transfer or strop out, the tip
49:01
for you or the cause is always forty nine dollars. Very cool. Now
49:05
our listeners can find you obviously, You've got a really great store and what
49:08
I love about it one hundred percent. Uh, you know satisfaction. People
49:13
who use your service are very happy because usually it usually will work right out
49:16
of the box. We've had used your service in the past, again,
49:20
been very happy with it. If they want to find you, obviously on
49:23
eBay, the website address to find you and get more information is one pcbsolution
49:30
dot com. But again we can find you on eBay. Yeah, so
49:32
the eBay user name is PCB solution. If the drive is under warranty and
49:37
they send it in, all they will generally do is just go ahead and
49:39
just send you a replacement drive, right And if there's under warrantined they can
49:44
usually contact the manufacturer and ask them if it's okay to that to better recovery
49:47
on the drive. Oh cool. Usually will that you do some better recovery
49:51
and still honor warranty. How long does this process take, Kevin, for
49:54
somebody to send you the drive and then for them to get the PCB board
49:58
and then get that back somebody in the States to send the board to us
50:00
with USPS. It only takes two to three days to get to us.
50:05
From there, it takes one day to do the transfer and we send it
50:07
back to you from Canada. From here to America it takes around one week.
50:10
Well that's not bad. And I think once people get their boards back
50:15
and they get them put in and suddenly there's their data, that's certainly a
50:17
great trade off. Thank you so much for the number one of the service
50:22
you do. But thanks for coming on the show and telling us a little
50:23
bit about it, Kevin. Best of luck to you continued success. So
50:27
great stuff to think about as we reach world. Back up, Dabe,
50:30
just something to hopefully help you out when it comes to your data. We'll
50:32
come back with more of tech talk Radio. Want to remind you to subscribe
50:37
to our show on our website at tech talk radio dot com. We're also
50:39
on YouTube. You can see some of our videos from our television segments,
50:43
even extra segments that we're doing outside of that again on our YouTube page for
50:49
tech talk Radio. We'll be right back and now back to tech talk Radio.
50:54
All right for the final thing here. What we're going to do is
50:57
we're going to talk about what are we watching right now? Yes, I
51:00
personally I just finished a Netflix series. My wife got me into it.
51:05
It's amazing. It's called House of Ninjas, and it is like a modern
51:08
day Ninjas. I mean, it's modern in Japan, but there are true
51:15
ninjas that still live in Japan. And honestly, this is not that far
51:19
from the truth. There are actual ninjas that do things in Japan. They're
51:23
are just a secret society. So if you want to check out House of
51:28
Ninjas Netflix, now, they actually were smart. They got together and they
51:31
started making those blenders and Jesus shush a right. House of Ninja. Is
51:42
it animated or live act? No, it's live action, shun. Kaylin
51:45
and I are rewatching Scrubs. Oh, Caitlin and I have been spending a
51:50
lot of time, you know, overnight with Daniel or whatever, and it's
51:53
just she started rewatching Scrubs. So that's what we've been watching. And it's
51:57
a reprieve from the atrocious amount of ads on YouTube. Yeah, because Max
52:04
loves watching children's stuff on YouTube. He likes watching the unboxing the toys and
52:07
all that stuff. But oh my god, the ads. Yeah, are
52:15
I have YouTube Premium, I don't know what ads are. Yeah, we
52:19
just need to bite the bullet and pay for YouTube Premium because it's and Max
52:22
even knows how to skip the ads. You will. He will say,
52:25
oh, skip, and he'll go grab the remote and wait and then hit
52:29
the button after the cow down his to skip the ad. Well, what
52:30
am I want? I'm watching I'm still watching Curb Your Enthusiasm. I watched
52:34
that. It's been rough because it's hard for me to get into a show
52:37
and go is this any good? Because I'll give it maybe one. If
52:42
it's donet grab me in that first episode, forget it, I'm out.
52:45
I don't know. But the thing is is a lot of your Have you
52:47
ever watched Breaking Bad? Uh? No? See, so that's the problem.
52:53
Breaking Bad is a perfect example. You watched the first episode and you're
52:58
like, yeah, whatever, this suck. You've got to watch it,
53:00
dude, I'm telling you right now, you have to watch Breaking Bad,
53:04
and listeners out there, if you've never watched Breaking Bad, it is an
53:07
absolute must. It takes a couple episodes to get into because it kind of
53:13
builds up the characters and then once it hits oh my god, you just
53:16
cannot put it down. Did I ever tell you I ran into Raymond Cruz
53:20
at the McDonald's and Marina and I turned around. I lived. But I
53:23
didn't know him from Breaking Bad. I knew him from Clear and Present Danger
53:29
and other movies. And I remember when I was telling I was telling my
53:32
friends about it, you know, and they were like, dude, he
53:36
was in Breaking Bad. I'm like, I've never seen it, so I
53:38
should watch it. Then he was too. Tuco Salamanca. Oh my god.
53:44
His part, although short lived, it is an amazing role. This
53:49
guy holy cow was amazing and people must have liked him because they brought him
53:53
back for the commercial those pop potato chips. Absolutely, yes, all right,
54:00
you gotta watch it. That is it for this week's Tech Talk Radio.
54:04
I know next week Sean is really excited about this. There's some stuff
54:07
that you want to tell us about the eclipse. Oh man, I'm so
54:10
excited. In twenty seventeen, we went to we were in Indy for gen
54:15
Con and we saw the We were like ninety eight percent totality for that eclipse,
54:20
and this is gonna be the last one for several decades. That's full
54:23
totality across the delis right. There's eclipses that there's eclipses around the world all
54:28
the time, right, it's gonna be the last one until like twenty forty
54:30
or something that crosses the US. Oh Man, We're going to We're going
54:32
to Indianapolis. The Indianapolis Motor Speedway is one of NASA's hosts broadcast sites for
54:37
the eclipse this year. We're camping. We're gonna have a great time and
54:42
I don't know, I'm so excited. We'll talk more about that next week
54:45
on the show. Have yourselves a great week and a most blessed Easter.
54:47
I'm Andy Taylor, I'm Sean dea Weird, and I'm justin Lemme. Once
54:51
again. You can find us on Facebook if you want, at Facebook dot
54:54
com, Ford slash Tech Talkers. Have yourselves a great week and a great
54:58
Easter. See you