Latest / Becker’s Healthcare Digital Health + Health IT / Leveraging Technology for Healthcare Transformation with Dr. J. Polizzi, CTO at MI Partner Health

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Leveraging Technology for Healthcare Transformation with Dr. J. Polizzi, CTO at MI Partner Health · Becker’s Healthcare Digital Health + Health IT

• 0:00
  Imagine this. You're in the heart of Chicago
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  mingling with the brightest minds in health IT.
• 0:05
  You've arrived at the 9th annual Health IT
• 0:07
  plus Digital Health Plus RCM conference taking place
• 0:11
  October 1st through 4th at the luxurious Hyatt
• 0:14
  Regency Chicago.
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  Picture the excitement as you collect countless business
• 0:18
  cards, forging invaluable connections with over 25 100
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  executive level attendees.
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  Feel the buzz of ideas flowing as you
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  engage in meaningful conversations about the future of
• 0:29
  healthcare technology.
• 0:30
  Envision yourself attending sessions led by over 415
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  elite speakers,
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  gaining insights that could transform your organization.
• 0:39
  From digital transformation and telehealth to clinician burnout
• 0:43
  and cybersecurity,
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  each topic is designed to spark new ideas
• 0:47
  and provide actionable takeaways, but it doesn't stop
• 0:49
  there. Imagine sitting in a packed auditorium listening
• 0:53
  to motivating keynotes from some of the biggest
• 0:55
  names in sports. Four time Super Bowl champion,
• 0:58
  Rob Gronkowski,
• 0:59
  WNBA
• 1:00
  champion, and author, Lisa Leslie,
• 1:02
  and NFL legend and ESPN
• 1:05
  analyst,
• 1:06
  Eli Manning, will be there sharing their stories
• 1:08
  and inspiring you to reach new heights. All
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  around you, the future of health IT unfolds,
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  and you're not just a spectator.
• 1:16
  You're an active participant.
• 1:18
  Don't wait. You can find the event website
• 1:20
  and get registered by visiting peckershospital
• 1:33
  Healthcare Podcast. Today, I'm thrilled to be welcome
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  doctor Jay Pulizzi to the Becker's Podcast to
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  talk about some of the big things that
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  he is working on right now, challenges that
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  he's facing, and how he's thinking about the
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  next 6 to 12 months or so. Doctor
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  Pulizzi, it's a pleasure to have you on
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  the podcast today.
• 1:51
  Yeah. Thanks for having me, Laura.
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  Now first and foremost, how are you today,
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  and where does this podcast find you?
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  Yeah. I'm doing well. Today, I'm joining you
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  from Grand Rapids, Michigan
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  and very excited to have this conversation about
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  the evolving landscape of
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  technology and health care.
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  That's great to hear. So, to start off,
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  can you give us a brief overview of
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  yourself and what a a typical day looks
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  like for you?
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  I'm a family physician and clinical informaticist.
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  I focus on health care transformation
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  using technology,
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  mostly at the intersection of how people,
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  whether clinicians or patients, leverage these solutions within
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  the health care ecosystem
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  to optimize care
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  and the experience of care.
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  Much of my career centered on implementing
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  and optimizing
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  electronic health records,
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  improving workflows,
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  which are critical to enhancing the efficiency and
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  effectiveness of care delivery.
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  But now I'm more focused on digital health
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  innovations,
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  particularly supporting not only traditional health care, but
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  also value based care opportunities.
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  A typical day for me involves working with
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  companies and clinicians to streamline their processes,
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  exploring new technology solutions,
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  and ensuring that healthcare teams and patients are
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  supported in their use of these tools
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  in understanding the potential of artificial intelligence
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  to revolutionize how we deliver and access health
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  care.
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  That's great to hear. You know? And what
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  an important link between,
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  your teams and and patients and companies,
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  to really make sure that, you know, you're
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  able to optimize the technologies, processes, and workflows
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  there. Now what are some of the biggest
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  challenges you're currently facing in your work, and
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  how are you addressing those challenges?
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  Yeah. One of the biggest challenges right now
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  is clinician burnout.
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  With increasing administrative tasks, many providers are feeling
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  overwhelmed,
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  which certainly can affect both their well-being and
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  patient care.
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  This burnout led to some clinicians reducing their
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  hours or leaving the profession entirely,
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  making access to care more challenging for patients.
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  To combat this,
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  we're working on optimizing EHR systems to make
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  them more intuitive
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  and less time consuming to use.
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  Of course, technologies like ambient documentation
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  are incredibly promising.
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  As you know, they use AI to record
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  patient visits in real time,
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  reducing the need for clinicians to spend
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  hours and hours on data entry,
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  but also other solutions that will automate repetitive
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  tasks such as managing an EHR's inbox.
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  Additionally, leveraging both asynchronous and synchronous telehealth solutions
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  to improve patient access,
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  Asynchronous tools allow patients to communicate with their
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  providers
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  without needing real time interaction,
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  making care more flexible and convenient for both
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  clinicians and patients.
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  The synchronous telehealth,
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  what we're mostly familiar
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  with, enables real time connection, expanding access to
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  care,
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  especially in underserved areas.
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  And integrating these technologies into the workflow,
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  we can reduce the administrative burden on clinicians
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  but also help to maintain and even improve
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  patient access to care despite, the workflow challenges
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  we're facing.
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  And that's really helpful to understand. And having
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  that, convenience for patients, I know, is really
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  important these days as consumerism and health care
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  is on the rise. And, really, the ability
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  to choose your providers
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  is just,
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  becoming more and more acute for many patients.
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  And so having the right technologies and workflows
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  to be efficient and effective and improve that
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  access to care seems like, you know, as
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  you mentioned, a big challenge, but, definitely
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  the the right area of focus,
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  to create success in the future.
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  Looking ahead, what are the top priorities for
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  you and your organizations over the next 6
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  to 12 months or so? Are there any
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  upcoming projects or shifts in focus that you're
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  particularly excited about?
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  Oh, so many things.
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  Looking ahead, one of my main priorities is
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  supporting the continued and growing shift toward more
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  patient centered cost effective approaches in health care
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  and how we leverage technology to support that.
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  I'm currently involved in in several projects that
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  exemplify this this trend.
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  The first is My Partner Health.
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  We launched a membership based practice where we
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  provide personalized care with an additional focus on
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  functional
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  and lifestyle medicine,
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  serving both individual patients and employers.
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  We're delivering
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  high quality primary care services while utilizing innovative
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  technologies to support a company's employees
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  and help streamline the health care experience for
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  them.
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  A second project is TruLine Health,
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  which is an innovative primary care model that's
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  technology driven, value based,
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  and focused on whole health.
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  TruLine
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  will serve seniors 65 and older in senior
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  living communities with Medicare and Medicare Advantage Plans,
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  emphasizing preventative care and wellness
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  in a population that often requires more complex
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  care management.
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  I'm also very excited to be working with
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  Banff Health, which is revolutionizing
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  health care through AI driven
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  molecular imaging and precision based diagnostics.
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  Starting very soon, BAMF will offer amyloid PET
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  scans and FDA approved therapies for mild cognitive
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  impairment due to Alzheimer's.
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  Their focus on precision medicine and AI advancements
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  is also leading to breakthroughs in cancer treatment,
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  making personalized and accessible care a reality for
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  patients with these
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  complex conditions.
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  Finally, as a strategist for Mentavy Health,
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  they focus on providing accessible
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  mental health virtual solutions.
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  Initially, they specialize in ADHD evaluations,
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  but they since have expanded
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  to include conditions such as anxiety,
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  depression,
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  binge eating disorders, social media use, and more.
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  Their goal remains
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  to make comprehensive mental health services
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  accessible to patients,
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  across the country,
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  right from their homes.
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  They've recently released a mental health
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  wellness snapshot
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  that provides sort of a self guided questionnaire
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  for a personalized
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  mental health well-being report
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  to to sort of get an understanding of
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  where where you may land with some of
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  these conditions
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  and potentially seek, you know, further diagnosis and
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  and treatment options.
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  So those are just a few things I've
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  been working on recently.
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  That's fascinating to hear. And you certainly keep
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  yourself busy. A lot of different projects and
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  initiatives really,
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  building upon that,
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  connection between patients and,
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  the clinicians, employers, and others to drive value
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  in health care, which I know is so
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  important right now. As you mentioned, there's a
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  lot of, complex care,
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  being needed and happening, and so it's great
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  to know that you've got your focus in
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  there as well as on mental health,
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  and personalized care in the mental health space
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  is really, really critical. In your opinion, what
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  trends or developments in health care should people
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  be paying more attention to right now?
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  Yeah. You know, I think
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  artificial intelligence, without a doubt, is something people
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  should be watching closely.
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  We're already seeing its impact
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  with technologies like
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  and in documentation,
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  which I mentioned earlier.
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  But I think the future is even more
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  exciting,
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  as AI
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  could soon be used for disease prediction,
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  helping clinicians identify health risks before symptoms even
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  emerge.
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  Additionally, AI powered clinical decision
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  support,
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  can help assist providers in making more informed
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  choices,
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  especially in complex situations and cases.
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  As these technologies mature, we could see a
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  fundamental shift in how healthcare is delivered
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  with AI augmenting human judgment and improving outcomes
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  for patients.
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  I think one of the biggest challenges healthcare
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  organizations
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  face today is understanding how to effectively integrate
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  AI into their operations.
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  It certainly has the potential to transform everything
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  from administrative workflows to patient outcomes,
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  but many organizations
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  I feel struggle with where to even begin.
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  And but the reality is if you haven't
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  already started exploring this space, you're likely falling
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  behind your competitors.
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  I think a good first step is just
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  education and awareness,
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  having
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  leadership teams and clinicians
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  understanding
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  the potential tangible benefits AI can bring.
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  And it's important to identify specific areas where
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  AI could have an immediate impact in your
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  organization,
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  like automating repetitive tasks
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  or providing predictive analytics for population health management.
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  I think for organizations
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  to truly succeed with AI, they need to
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  invest in both the technology, but also the
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  training.
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  AI tools must be integrated seamlessly into existing
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  workflows,
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  and staff need to feel comfortable using them.
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  It's not just about adopting technology, but it's
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  about creating a culture of innovation
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  and ensuring that your team is equipped to
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  maximize its potential.
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  That's great to hear. And I love the
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  focus on innovation, and, certainly, artificial intelligence is
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  becoming more and more integrated into all aspects
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  of health care and health care delivery and
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  to have that kind of focus. And and
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  now, like you mentioned,
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  automation as well as predictive analytics, it seems
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  like a lot of,
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  tools at our fingertips, but, you know, being
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  able to actually maximize them, optimize them, and
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  have the skills to know what to do
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  with that information, you know, is another story.
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  And so it's great to have that,
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  kind of gap closing to some degree.
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  Before we wrap up here, is there anything
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  else you'd like to add or any advice
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  you'd like to leave to our listeners?
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  Sure. I I'd say as we continue to
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  embrace technology and health care, we must always
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  keep the patient at the center of our
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  efforts.
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  Technology should enhance
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  the patient experience,
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  and not create additional barriers.
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  Whether we're using AI for clinical decision making
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  or improving workflows using digital tools,
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  our focus must remain on providing high quality,
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  safe, and compassionate care.
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  And for health care leaders, my advice would
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  be to engage clinicians in these conversations.
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  They're the ones at the front lines,
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  and their insights
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  are crucial to ensuring that these these tools
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  truly serve their purpose.
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  Fantastic. Well, doctor Polizzi, thank you so much
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  for joining us on the podcast today. This
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  has been such a fun conversation, and I
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  look forward to connecting with you again soon.
• 13:13
  Thank you, Laura. Yes. It's been, it's been
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  amazing. Thanks for having me.