Latest / The BEYOND Podcast / Deborah Mitchell: The Bee Venom Queen Who Built Heaven Skincare

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Deborah Mitchell: The Bee Venom Queen Who Built Heaven Skincare · The BEYOND Podcast

• 0:00
  Unknown: Through my eyes, I've never achieved enough.
• 0:04
  Deborah Mitchell, founder of a successful global skin care
• 0:08
  brand, The Royal A list facialist, beauty innovator and
• 0:13
  pioneer of natural formulas including the world famous B
• 0:17
  Venom Facial. Anyway, it went all over the
• 0:20
  world and I became a multimillionaire overnight.
• 0:26
  You do look. Incredibly young.
• 0:28
  Let me just. That's pretty like.
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  Literally. Oh thank you for saying that,
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  but they stole all my formulas. Yeah, yeah.
• 0:36
  Should have done. In business that happens is a
• 0:39
  lot of stories. Once you've achieved or you've
• 0:41
  got a grounding, you don't get men as much saying, you know,
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  questioning. But when I hadn't achieved and I
• 0:52
  wanted to change my packaging, I found a company.
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  It was Roma Glass and they wouldn't supply me because I was
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  a woman. And thanks for coming in.
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  And I'm just wondering how are we going to introduce you and
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  how do we introduce Someone Like You?
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  Because you're absolutely brilliant with what you've
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  achieved. You've literally gone and built
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  a business from nothing to everything.
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  You've done it by yourself. You have no investors, you're
• 1:23
  not getting much help. You've done this yourself.
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  You've suffered all the pain of it and then you've got the
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  rewards with an incredible skin care brand and not only have you
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  built a skin care brand, but you're a innovator.
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  So you design the products, you come up with these concepts,
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  which is a very creative process.
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  So you are building the business.
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  You're also hugely creative and hugely successful so I it's my
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  honour, absolute honour to have you on here and learn, learn,
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  learn, learn from you. Well, do you know what,
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  Alexandra? It was absolutely fantastic to
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  be invited on this amazing podcast that you've got.
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  And I am actually really thrilled to be here.
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  I am. I love the area.
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  We were saying earlier, we, I love the way people say hi.
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  Yeah, it's great. You know, it's a nice area, nice
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  friendly area. That's nice.
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  I'm glad people have been have good manners.
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  I mean, it's not always like that, but it's nice.
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  It's nice when people say hello and when they're friendly.
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  I don't even believe that I've done you justice with the
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  introduction. So I would like to know how you
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  see yourself. Like what do you do and how do
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  you see? What do you do what you do and
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  do you feel that you're successful?
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  I do feel I'm successful, but I think success is probably
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  through the mirror of somebody else's eyes to be honest,
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  because it was through my eyes. I've never achieved enough
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  through other people. Obviously I, I am.
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  I can be in a restaurant and people can recognise me and they
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  can be thrilled about my products.
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  They love using my products. And I think, yeah, I get fan
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  mail. I got some more fan mail this
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  week which is all all very nice and I don't know what obviously
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  when you are what, what says success to me.
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  I think when I was younger there is things that I did want and I
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  achieved those and they said success to me.
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  But now success is a different conversation.
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  So it's. Changed, it's a change, it's a
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  change conversation. So if you take yourself sort of
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  back to when I first started out, I mean, maybe, maybe I'll
• 3:58
  mention obviously I'm flying all over the world, I'm in palaces,
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  I'm meeting people, I'm meeting friends of very important people
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  and they're they are really, really lovely to me.
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  So that actually does say success because you're there or
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  you're in the right place, the right place.
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  Hanging around the palace, I mean.
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  Hanging around the palace, yeah. We do more than hanging around
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  but. We'll get but also hanging
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  around the people around the palace, Yeah, that look after
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  the palace or speak to the palace and things like that,
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  which I had a really wonderful meeting with an amazing person
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  that sort of so and and I probably wouldn't have met that
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  person if I hadn't been involved with the palace.
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  Gosh. So I was very lucky.
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  I don't want to go into tea. I know.
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  I know you. I know.
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  We'll be careful. But it is you have to be
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  careful. But and that was like, oh wow,
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  that's nice. Isn't that nice?
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  That's so, you know, somebody, you know, and, and, and I feel
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  very honoured when I get these things.
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  You know they're not. Something I've noticed about you
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  and because Sammy is saying who's coming in?
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  Who's coming in? Who are you interviewing today?
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  And and I was saying to him, and one thing I had to say about you
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  is that despite all your success, and you do literally
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  hang around the palace and you rub shoulders with these amazing
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  people and you've achieved enormous success professionally.
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  You're a very down to earth, relaxing person to be around.
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  But OK, let's let's get into this.
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  So you're known as the facialists to Royals and, you
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  know, a star celebrities. So for those that are watching
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  that don't know what a facialist is, what is that?
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  So I'm actually a fully qualified beauty therapist and I
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  actually make my own skin care range.
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  Made it for years and and love it so to be a facialist, a
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  facialist has to be somebody that's very special and
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  different. And what I do in my treatments
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  is people have said it's miraculous.
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  They levitate out of their body and they feel incredibly.
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  This is the things that they say they feel incredibly different.
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  Some people cry, some don't. Their face gets altered into an
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  another sort of look. Yeah, 10 years younger is quite
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  an easy thing to say, but it's not that.
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  It's like a childlike look that they gain from not just the skin
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  care, but the manipulation of the head and and the body and
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  the transformation of their. They're literally their soul,
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  really. So we train this all over the
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  world. I like to hope that I'm, like,
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  really good. And the people I train aren't
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  actually as good as me, right? But are.
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  They good as. Well, they're pretty good.
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  They are pretty good. I've trained, we've trained them
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  really well, but I actually feel that that is my, my, my life and
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  the way I want to be. I want to be good to people and
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  look after people and I really don't mind if they are royalty
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  or if they are anybody really, you know, please don't think I
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  would be just only doing celebrities or anything like
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  that. It's quite.
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  An intimate thing to get. So you, you've got the skin care
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  business, you've got these products and we'll get into it.
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  You, you actually design the product, you know what goes into
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  them and you choose what goes into them.
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  But then you're also the facialist and you've, you've,
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  you've done this for how many years now have you been doing?
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  This Well, yeah, 30 years, our business is incorporated.
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  I say ours, mine and my daughter Ella, yes, and but obviously I
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  was 18. 18 when you started with this whole.
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  Yeah, little cow. Well, I didn't have a couch to
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  begin with. I had AI had actually the the
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  their bed, their their, their city.
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  So I'd go round to the house. I couldn't afford any skin care
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  products, so I'd make a product and leave it with them.
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  Gosh, and how did you know what to make it with?
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  Because I was trained, so I was trained.
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  I'm thoroughly trained in skin care making.
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  So that is actually part of my my higher national diploma
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  course, degree course. Because to do that, it's a, it's
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  a very intimate thing. You really come up and close to
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  someone, you know, and that person, in a way, they're
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  vulnerable as well. They sort of lie in there and,
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  and you're working on their face and you're doing all these
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  treatments and it is a very, it's like a connection.
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  It, it, it, it was a really beautiful connection every time
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  because and I couldn't even afford a diary.
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  So I'd remember their, their time slot in my head.
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  And so I would only book them. It's really funny because I, I
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  look back to what happened to me then and it created my business
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  and I will mention it now because I could only remember
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  every two weeks. So I couldn't, they couldn't
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  book on every three weeks. So without to book every week or
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  every every two weeks. And to be absolutely truthful,
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  it was actually a all of these things made me more successful,
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  like handing them the product free afterwards when they were
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  going to buy it, I would always hand a product free.
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  But in my head I would be handing it free.
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  They would be purchasing it, but I would be handing it free
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  because being quite healing sort of person, I'm not really one, a
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  big one on selling things. So that actually changed the,
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  the attitude of me. So every time I hand something
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  over, I'm sort of in my head, it's like free.
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  It's not that they're they're paying, so they're paying for
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  the product now, but it's like our most beautiful product, our
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  most gorgeous product is it's an age defiance anti aging product.
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  And so this is my favorite product of all time.
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  It's not the best seller at the moment because we don't
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  publicise it. And this is the one that stopped
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  me having acne. So I absolutely love this
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  product but it's stopped me having acne and actually keeps
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  me younger. So it's a beautiful product and
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  it's one of the key ingredients to my range, I believe.
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  What is the product? So it's called Age Defiance
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  Moisturizer. And what's it got in it that
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  that defies age? It's.
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  Got it's got an ingredient called DSH.
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  So there's a lot of hyaluronic out acids out there, but they're
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  not all equal. And this one is the best of the
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  bunch. It's called demethanol salon
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  hyaluronate, and I found this ingredient at a very difficult
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  time in my career, which I'll tell you about in a second, but
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  it was very, very expensive. It's still very expensive and
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  the reason it's so expensive probably is because nobody uses
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  it, only me. And I think that makes the
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  product so much more, the ingredients so much more
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  expensive. And hopefully nobody will look
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  at it and pinch it out there, but it makes the skin look very,
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  very young, very sort of it. It makes the skin come out, pop
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  out and you can use it under your eyes.
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  And it's just gorgeous, gorgeous ingredient.
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  Anyway, I founded that I found that ingredient because over the
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  time what happened to me is I was doing treatments on people
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  in their own home. Then I'd go various different
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  places around, and I actually arrived at a health club and
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  they asked me if I wanted to join this health club.
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  And I said obviously, yes. And they said, look, we've got a
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  room here. We know you're a good
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  beautician. We've heard about you.
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  Would you like to have this room?
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  And I said, yeah, yeah. Sure.
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  And so I had this room and they opened the door and it was a
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  disabled toilet. They took the toilet out but it
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  was square so I had to move the couch every time I wanted to go
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  round the side. Right, OK.
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  But that was my first treatment room.
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  So when I was there at that was the Holiday Inn at Telford.
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  That's where it was. And then I did really, really
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  well there. And I kept on giving the
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  products to people. And I was so busy with that
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  Holiday Inn at Telford that I couldn't make the products
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  myself at home because I was too busy.
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  I got really, really busy and if you can imagine, £13,000 is an
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  OK amount of money to take every month now.
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  But then like when I was 28 and I'm 60 now, that's a long time
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  ago to be taking £13,000 a month and that's what I was doing.
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  So you can imagine the level of input that I had to do with the
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  staff and everything with two beauty rooms, which was one a
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  disabled toilet and the other one was a sun bedroom.
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  How small? A sun bedroom is very long and
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  thin. Anyway, basically that was it.
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  So I went to another company and I said, can can you make my
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  products for me? And me as excited as I was, I've
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  said this product is really amazing because it does this and
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  it only does this because of this ingredient.
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  Like I'm telling you about the age defiance, demethanol,
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  salamol, hyaluronate, and I'm telling you that ingredient.
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  I'm telling you how young you'll look and everything else.
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  So do you know what they did? They stole all my formulas.
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  Yeah, yeah. IP.
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  Yeah, and they stole everything and I'd paid them thousands of
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  pounds. Yeah.
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  Terrible. It was terrible.
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  But it was a learning curve for me.
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  And when I did this, I saw that they had stolen my products,
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  stolen my formulas that I'd given them freely.
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  I'd been so excited I hadn't signed.
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  Anything. Yeah, yeah, yeah.
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  That happens in business. That happens is a lot of
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  stories. I didn't think I needed to
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  anyway. So for four days I cried.
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  I cried a lot. And then I thought, do you know
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  what? I'll just make it better.
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  And this ingredient, somebody actually told me about this
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  ingredient. Most of my products I, I'll tell
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  you about that, but most of my other ingredients are different.
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  But this particular ingredient, somebody told me about it and
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  he, this person said this is the best ingredient, but nobody
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  wants to use it because it's too expensive.
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  I said I'll have it, I'll have it.
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  And it was amazing. If it's that good.
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  Now, if I hadn't had that experience, Victoria Beckham
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  wouldn't have phoned me. She wouldn't have phoned me up
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  and thanked me for my Age Defiance moisturizer.
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  So and because she did thank me, it was in the papers.
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  And obviously that's a relationship that builds up,
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  isn't it? But what happens with that is
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  that was a bad thing that happened to me and it created a
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  good thing. Yeah, and it's and you've
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  learned from it, but it's a horrible thing to have gone
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  through. Yeah, but you can't look at the
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  negatives. You've got to look at the
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  positives that you gained from it.
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  Yeah, gosh, mindset. That's the mindset of a
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  successful woman right there. Let's go back a little bit.
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  So you're a facialist, you've got this intimate connection
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  with these people up close and personal.
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  You want to heal them. You want to let them have this
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  lovely experience. You want them to only have the
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  best on their face. All these things you inspire to
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  have this product line, you want to give them these products.
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  And then you find yourself as the facialist for Queen Camilla
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  that this, this is what the the papers are saying.
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  So you can say what you can say and don't say what you can't
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  say. But again, that's an intimate
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  relationship. And of course, you've got to be
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  extremely good and know what you're doing and the pressure's
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  on you. You better not make any
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  mistakes. I'm sure you've got everyone
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  watching you. But yeah, it must be quite a
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  quite an interesting position to be in You're.
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  Saying you're saying like, OK, and I what I want to do is bring
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  this back to not just me, but to anything in the people that are
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  watching this, anything in their life that's negative or they're
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  worried about all their sort of thing.
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  So because what I want to say is obviously I'm I get the phone
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  call from the palace, literally a palace.
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  Do you want to come and do a treatment on then?
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  Camilla Parker Bowles So so The thing is about things that are
• 18:23
  are amazing. You've got an idea of whether
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  you because people can fear success as much as they can fear
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  failure. So you have to have an
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  achievement or something or a pattern of something to make
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  sure you go towards that achievement.
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  Because sometimes you can avoid it.
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  Something that's really good for you, you can, you can actually
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  like backpedal. And it's a funny thing that
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  people don't actually realise they're doing.
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  And I think it's important to know these things because if I
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  hadn't had previous experience, which I will mention in a little
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  while, I wouldn't have greeted this with open heart and open I
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  wouldn't have done. So it's like, yeah, Camilla
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  Parker Bowles going to be going to a palace.
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  Yeah. OK, I'm in there.
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  I'm doing. That's OK.
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  What do I wear? That's fine.
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  What do I wear? What do you wear?
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  What do you do? I believe in what I'm doing,
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  blah, blah, blah, blah, blah, blah.
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  I'm OK. There was no negatives when I
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  got to the palace straight away. I didn't have to take a couch.
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  They'd got their set up there, but somebody was using that at
• 19:45
  that time. So they said maybe you're not
• 19:48
  going to do a treatment today because that's busy, That area's
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  busy. And I thought, OK, it's not
• 19:57
  right yet. Now that's important because if
• 20:02
  you go, let it go, it's not right yet.
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  Anyway, so, yeah, coming through, you're fine.
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  I love that attitude. It's not right.
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  Yeah, you've got to do that. You've got to let it go.
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  You can't hold onto. It's like, I've got to do this.
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  Well, you haven't got to do it because give up like just, you
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  know, let it go. And I did.
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  And then as I walk in, I'm like not walking into a person that's
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  so important. And obviously they are and but I
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  appreciate the things about them.
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  Yeah, yeah. And I think, wow, this lady is
• 20:44
  such a nice lady. I actually like her.
• 20:47
  Yeah, yeah, she's I'm going to be doing a treatment.
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  I'm going to be doing a treatment on this lady that I
• 20:52
  actually AM. The way she greeted me,
• 20:55
  everything. I like her.
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  So I did. And.
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  And we got on like a house on fire.
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  I did actually manage to meet the king at that same occasion.
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  How did that feel? It's like I'm meeting the king.
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  I'm meeting the king. Yeah.
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  OK. Let it go.
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  Relax, Breathe. Breathe.
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  Yeah. And then carry on.
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  Trust yourself. And that's the thing about it,
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  you know, that is it. Yeah, trust yourself and and
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  don't panic. It's.
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  Funny, but it's the panicking is like the panicking would come
• 21:37
  from something that you're not good at.
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  If you if you've done your job right or you do do your job
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  right, drive a car, you don't. Need to, yeah.
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  You know where to go, A to B. You've looked at the map.
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  You know the thing. It's sort of that sort of
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  behavior. Really.
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  Yeah. Have you put the work in?
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  Did you do, you know, it's sort of like put that particular
• 22:06
  amount of work in just that small amount of work or the
• 22:09
  larger amount of work to learn something.
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  I've learnt things that I enjoy doing.
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  Prepare yourself, you know, put the work in and and the rest
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  follows with confidence. It's true because yeah, yeah,
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  yeah, it's true. So you launched your skin care
• 22:27
  company basically from this toilet that was a converted
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  toilet and you had to that. That was the treatment room.
• 22:36
  Oh, and I loved it And and don't think, don't grate.
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  I didn't think that. Yeah, I was grateful.
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  You know it's. It was the first place.
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  That's where it started. But if you think about even
• 22:45
  that, even that DAFF thing, yeah.
• 22:48
  When I was doing my beauty course, which was a good beauty
• 22:51
  course, it was a really efficient beauty course.
• 22:54
  And it taught me a lot of things.
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  And I'd got some great teachers. But one day there was something
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  they were teaching me and I was very bored.
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  And there was a blackboard that they were teaching me something.
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  They were teaching me how to write cheque books and stuff
• 23:09
  like that for finance to do with running your own business.
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  But I was already there really. And I was a little bit bored
• 23:15
  about it. And I, I sort of used the, the
• 23:18
  blackboard and I moved these white things around and I moved
• 23:22
  everything around in my head. And I said, right, I'm going to
• 23:25
  go mobile beauty therapist, I'm going to leave college, I'm
• 23:29
  going to get mobile beach therapist, make my own skin
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  care. Then I'm going to go to health
• 23:35
  clubs. I'm going to go to health clubs
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  and sports centres because the hotels, because those will pay
• 23:43
  the rent. The rent won't be so much.
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  I can get more done, employ people, plan this, plan that
• 23:50
  from there. I'm going to be here, then I'm
• 23:52
  going to be there. And that was about it.
• 23:55
  Forgot. Everything can I ask while
• 23:57
  you're doing this? So, so you've got this vision of
• 24:00
  I want to be here with the health clubs, I want to be doing
• 24:03
  this, this and that. But whilst you're planning all
• 24:05
  of this, you're also thinking about the finances, the money,
• 24:09
  how are. Things.
• 24:09
  No, I didn't. No I didn't.
• 24:10
  No, I just literally thought there was the board moving it
• 24:14
  all around. This is what I want to do now.
• 24:16
  You should think about finances and things like that, but I
• 24:20
  didn't. So that day, that day when I
• 24:24
  arrived at the health club, which amazed can I say who I
• 24:29
  arrived at the faith at the health club with.
• 24:32
  So one of my mobile customer, I'd got really, really busy with
• 24:36
  the mobile and people were on waiting lists and one of the
• 24:41
  people. Customer.
• 24:41
  So you mean travelling to the customer?
• 24:43
  Yeah, travelling to the customer, so mobile beauty
• 24:45
  therapist, it's a great job to be honest because you get to go
• 24:49
  into the houses and things like that.
• 24:51
  It's lovely. And one of the mobile customers
• 24:54
  that I'd go to that had been waiting for about 3 months was
• 24:59
  Tracy, Tracy Taylor, which was the wife of Andy Taylor out of
• 25:02
  Duran Duran. OK, so she'd had to wait three
• 25:05
  months for me because there was only one of me and yeah, wasn't
• 25:08
  many hours in the day. Anyway, I started to become
• 25:11
  friends with her and she said let's join the health club
• 25:15
  together. So it was with her that I walked
• 25:18
  in and they said that do you fancy having a treatment room
• 25:23
  here? So I'd said yes.
• 25:25
  It ended up being a disabled toilet.
• 25:28
  But when I was sitting there in that disabled toilet doing the
• 25:30
  facials and body massage as well, I thought that was on my
• 25:37
  blackboard. Yeah, and I'm here.
• 25:41
  All I had to do was think about it and I'm here so.
• 25:45
  Deborah, that's. What happened then is that
• 25:50
  achieved itself. I didn't have to do anything, so
• 25:55
  I thought about it. It achieved itself.
• 25:57
  What is that? What is that?
• 25:58
  Is the manifestation? Is it the power of the mind?
• 26:01
  What? It is, but, but what you've got
• 26:04
  to do is realize that it's happened.
• 26:07
  So once you realize it can happen, think about something,
• 26:12
  it arrives, think about something, it arrives, then you
• 26:17
  plan, think about something, think about all of the finances
• 26:21
  around it that arrives. Think about how you feel about
• 26:27
  it, how you feel. So then, then this was all it's
• 26:30
  happened to me. I've thought about something.
• 26:34
  It happened, happened. Because my next question was,
• 26:36
  how did you feel about it? Literally.
• 26:38
  Yeah. Well, this is it.
• 26:39
  It's like amazing, amazing. It's fulfilling what you want
• 26:45
  and you were happy with the way things.
• 26:46
  Were, I mean, yeah, we've got to say I'm sitting in a sable
• 26:50
  toilet. So yeah, that turned into a
• 26:55
  beauty room. But you're positively.
• 26:57
  Well, yeah, yeah. Because I'm earning all this
• 27:00
  money and then they give me another one and then somebody
• 27:03
  else comes and sees, sees what I do with that hotel.
• 27:06
  They give me another hotel and I'm sitting there thinking that
• 27:10
  was on my blackboard. And then I'm passing people
• 27:14
  these skin care and everything. It's when you start actually
• 27:18
  changing your thought process, because I think negative thought
• 27:23
  process only will breed negativity.
• 27:26
  So please, just don't do it. Don't even think it, don't even
• 27:30
  bother with it. Just don't go there.
• 27:33
  Yeah, just forget it. Gosh, OK.
• 27:36
  And with this situation, was it still, was it on you, everything
• 27:41
  on you? Or did you stop building out a
• 27:42
  team somehow or what's? The process, of course, because
• 27:45
  I trained beauty therapists and occasionally the beauty
• 27:48
  therapist would say to me, you've given us all that your
• 27:50
  knowledge. Do you think that's a good idea?
• 27:52
  You know, we can leave and take all this knowledge.
• 27:55
  I said no because I like it. I like giving people knowledge
• 27:59
  because I can gain more knowledge.
• 28:01
  Can they? I don't know interesting way to.
• 28:07
  Look at it, yeah. That's how I think.
• 28:09
  Yeah, not competition whatsoever, but they're working
• 28:13
  with you. And what you're doing is you're
• 28:14
  expanding into a business now because it's not, well, it is
• 28:17
  still a business. It can be just you, but you're
• 28:18
  now you're scaling at this point.
• 28:21
  So you're building, you're getting more people, more.
• 28:22
  Exactly. Training everybody and you're
• 28:24
  building the South. So every single month I'd train
• 28:27
  them every month, and they'd get better and better and better.
• 28:31
  So let's start off at 8:00 in the morning till 10:00 at night.
• 28:36
  Obviously, I had the experience where those people stole my skin
• 28:40
  care. Yeah.
• 28:40
  Terrible. Then I sort of, I'm a little bit
• 28:44
  psychic. You are?
• 28:46
  Yeah. And so, oh, gosh, I'm psychic
• 28:50
  sometimes. So part of my treatment and my
• 28:54
  healing, you know, so when I do it, I still get a get an idea or
• 28:59
  a thought process and I think someone's pregnant.
• 29:03
  So I'll go around all my staff and I goes literally like almost
• 29:06
  sniffing them. Are you pregnant?
• 29:09
  No, are you pregnant? Somebody's pregnant, somebody's
• 29:13
  pregnant. It's like this fever and
• 29:14
  feeling. Anyway, I thought actually have
• 29:22
  I had a period, It was me that was pregnant and they, I mean,
• 29:26
  it's funny. It was funny.
• 29:29
  It was funny that I knew somebody was pregnant, but I
• 29:31
  didn't know it was me. Anyway, so had a baby and Ella
• 29:37
  was born my my first child. And I have actually got another
• 29:43
  child called Christopher 18 months apart.
• 29:46
  But Ella was my first born and. How old is Ella now?
• 29:49
  So she's 28 now. And Christopher's 27, he's going
• 29:54
  to be 28. There's 18 months of art.
• 29:57
  So they're very close together, so.
• 29:59
  But Ella, you do look. Incredibly young.
• 30:02
  Let me. Just for someone who's got a 28,
• 30:04
  like literally. Oh, thank you for saying that.
• 30:07
  But it was 60. I'm 60 in Yeah, in in November
• 30:12
  the 7th. So.
• 30:13
  What you can do is it's easy to sell.
• 30:15
  Your process to go proof is in the pudding.
• 30:17
  I use my own products. What I value about my products
• 30:23
  is if, say, if I've sent some products to somebody or
• 30:26
  somebody's bought some and they come back to me, I can tell
• 30:29
  whether they're using them and they're not because I can see
• 30:33
  the look on their face, the the skin looks young, fresh.
• 30:41
  Yeah, you all know. Yeah.
• 30:42
  But also I can tell that because you're a you're, you've got this
• 30:45
  facialist, it's you live this, you live what you do in many.
• 30:50
  Ways. Oh, I do, yeah.
• 30:50
  When we sat down, you look at the skin, I'm like.
• 30:53
  I'm not a get tall. Your skin, your skin looks
• 30:57
  really great. Yeah.
• 30:58
  It looks very, very good. Yeah.
• 31:00
  Thank you very much. That is a compliment I'm going
• 31:03
  to take for sure, for sure, for sure.
• 31:06
  So you're building a business and you're scaling and you've
• 31:10
  got these people and you're training them and that's OK
• 31:12
  because you want them to learn. And, and that's absolutely fine
• 31:14
  because you are confident in yourself that you will read,
• 31:17
  you'll learn anyway. So you're not threatened by by
• 31:20
  anything in in no negativity. And what's the moment where you
• 31:25
  thought, well, actually, I mean, at which point did you realize
• 31:29
  this is actually going to now be a really big thing?
• 31:32
  Like I'm, you know, what's that moment for you or.
• 31:35
  Was it? There isn't a moment, No, and
• 31:37
  it's not gradual. It's not gradual.
• 31:40
  In the back of my head I'm I'm going to be the next Lord of but
• 31:47
  alive. That was in the back of my head.
• 31:51
  There was no two ways about it in that, you know, I knew.
• 31:56
  I knew what I was going to achieve, the people.
• 32:00
  Around you, did they know like? No, they didn't.
• 32:02
  They didn't. And did you?
• 32:03
  Tell anyone, did they go? Oh, come on.
• 32:05
  Yeah, we did. No, we, I if you start talking
• 32:09
  and telling people that you're going to do this, I think you
• 32:13
  never do, you know, it's a procrastination, I think.
• 32:19
  I think just don't say a word. Really don't say a word.
• 32:23
  It's just I know I. Sometimes feel that if I say it,
• 32:28
  then I, I'm held accountable and I, I like the pressure, but then
• 32:35
  it's, it's like what you said that then it also comes with the
• 32:38
  stress or you're sort of whereas if you keep it to yourself and
• 32:42
  it's your thing, you can go with your pace and you don't feel
• 32:45
  this like. No, I come on.
• 32:46
  That's, that's all different. Yeah, that's all different.
• 32:49
  So, you know, I think, I think giving yourself goals and
• 32:53
  writing those goals down could be a good thing.
• 32:58
  They're very, very much a good thing.
• 33:00
  But sitting around, I'm going to be this, I'm going to be that.
• 33:04
  Talking about it, you mean? That's never going to.
• 33:06
  Happen. No, it's never going to happen
• 33:08
  like going I'm definitely this is it.
• 33:12
  So if you silently write it down, what you want and what you
• 33:18
  want to achieve around that, which is goal, plus how you
• 33:24
  feel, how you're going to feel, that was constantly on my mind.
• 33:30
  I love goal with how you feel and how you're going to feel.
• 33:33
  I love that because you're looking after your, you know,
• 33:36
  your own mental health, you're looking after how you're
• 33:39
  responding to that success and whether that's right for you.
• 33:42
  And you've kind of got to take yourself with, don't you on this
• 33:45
  journey and. Exactly.
• 33:46
  I just, I love. That I've never thought about it
• 33:48
  in that. Way.
• 33:49
  But it's, it's really strange because it is, it's, it's held
• 33:53
  like there were so many things that happened to me.
• 33:56
  Having children takes your time away from where your goal is,
• 34:02
  because when you look at something that you want to
• 34:04
  achieve, you have to say what do you want to lose to gain that?
• 34:10
  And obviously not children's happiness, not family happiness
• 34:15
  is what you want to prepared to lose to get your dream or your
• 34:20
  goal. So that does take a bit more
• 34:24
  time. So that's like a bit more when
• 34:26
  you're single and you've got no kids.
• 34:28
  So no, dependency is different, yeah.
• 34:31
  Yeah, so you've, you've mentioned Victoria Beckham,
• 34:36
  you've you've treated these celebrities.
• 34:37
  So this is, this is who I have on the on the list of Victoria
• 34:40
  Beckham, Gwyneth Paltrow. I mean these are all mega A list
• 34:45
  celebrities. It's funny with Gwyneth Paltrow,
• 34:48
  it's like, because there was all this what happens with me and I
• 34:54
  don't know why it happens, but it's like the bees and the bee
• 34:59
  venom and the the everything about it.
• 35:03
  Then it creates a media storm. It created a media storm around
• 35:08
  everything. So just so people that don't
• 35:09
  know, so they won't be aware. So there's just just explain
• 35:13
  this connection between the BS and your partners.
• 35:16
  Let's go, because they. Won't know, right.
• 35:18
  So the whole time that I was working, I was building up my
• 35:25
  client, my clients, but I was also building up My Portfolio of
• 35:29
  products. And I reached a stage where my
• 35:34
  skin and my products probably didn't level out.
• 35:39
  Like I'd got my Age Defiance. I'd got wonderful hydro
• 35:45
  cleansing milk toners and polishes that polished little
• 35:50
  lines away. So I'd got a Polish that
• 35:53
  polished lines away and it was brilliant.
• 35:56
  And I sold those products and I had people like Theo Fajitas
• 36:04
  offering to give me money, OK before his Dragon Den
• 36:09
  appearance. And I went out several times in
• 36:13
  several meetings. And he he's he's really clever
• 36:17
  because he knows what's good. Yeah, even before I knew how
• 36:21
  good I was. And I won't doubt and say I am
• 36:25
  good. Yeah, he he.
• 36:27
  Saw you and his he saw saw saw me and and offered 150,000 and
• 36:33
  which I needed at the time and I didn't.
• 36:35
  I didn't say yes to it, but it was Why?
• 36:38
  Didn't you say? Yes, I didn't.
• 36:39
  I asked the question to myself and the answer came back no.
• 36:44
  Literally no thanks to 150,000. Yeah, I need to change my
• 36:49
  packaging and I needed 150 and he was going to give it me and
• 36:53
  then it said shall I do it? No.
• 36:59
  That's a moment. There's lots of moments.
• 37:02
  There's such a moment. There's so many moments like
• 37:04
  that. Goodness me, I think our bodies
• 37:08
  know what's right for us. I think our future is mapped
• 37:11
  out. Gosh.
• 37:14
  I don't. I don't doubt that my future was
• 37:16
  mapped out well. I had the very first guest that
• 37:22
  I, that I got on the show was Mark Wright who won The
• 37:25
  Apprentice and he's now living in Australia in a beautiful
• 37:30
  house by the lake. And he said to me, you know,
• 37:35
  there's a reason why I'm here. And the reason is because I
• 37:39
  engineered my life in this way to have it exactly like it is
• 37:44
  now. And I really love the term that
• 37:46
  he engineered his life because he made it, you know, he knew
• 37:49
  exactly that he wanted to live by a lake.
• 37:50
  He wanted to have the sort of wife, kid, the situation, this
• 37:54
  kind of business and the journey was, you know, a bit crazy to
• 37:58
  get there, but he he, that's the term that he used.
• 38:00
  Do you see it in a? Way I do, I do see it.
• 38:03
  I do see it there, but there is an extra.
• 38:05
  Bit as well. An extra bit.
• 38:06
  Yeah, I. Thought I do think so there is
• 38:09
  an engineering and you can engineer, you know you, you can
• 38:15
  engineer things and you can visualize them.
• 38:20
  But also, I do think you have to say to yourself, trust, trust in
• 38:24
  a hire thing or something knows what's better for you.
• 38:29
  If it doesn't go that right way, just go.
• 38:33
  Yeah, OK, Let the direction go where it should do and whoever's
• 38:40
  pushing it. And it's it's really good
• 38:42
  because it gives you a rest. It gives you a rest from all
• 38:46
  this negativity. There is a lot more.
• 38:49
  I mean, in this podcast, I can't tell you, but I have researched
• 38:53
  why it works and I do understand it.
• 38:57
  So there is a lot more to it. And the brain is a massive thing
• 39:03
  that that does things for us. But I don't know the connection
• 39:07
  between. I really do feel that I was
• 39:12
  supposed to be where I am. Wow.
• 39:15
  And you feel it. You feel it deeply.
• 39:17
  You feel it deeply. OK, let's go back to the to
• 39:21
  break it down into its finest form, which is this bee venom
• 39:25
  inside the product did cause a big stir.
• 39:29
  Yeah, and you see, why is the connection, what's going back to
• 39:33
  the the, the, the, the, the power of something?
• 39:36
  If you think about it, beauty therapist in treatment rooms did
• 39:43
  good. I did OK, earned quite a bit of
• 39:45
  money, put all my money into making a few products.
• 39:49
  Sounds all very good. Then obviously I then struggled.
• 39:58
  I sold to department stores. I thought, this is going to be
• 40:01
  it, this is going to be it, this is going to be it.
• 40:04
  Struggle, struggle, struggle. Money hand over fist in a
• 40:09
  department store, there's a lot of money that it costs to run.
• 40:13
  Products in a department store. There's also a lot of politics.
• 40:18
  There's also a lot of everything, but basically I'm
• 40:23
  there getting phone calls from Victoria Beckham as I'm at the
• 40:27
  department store floor. Can't beat that, really.
• 40:30
  No, you can't. You know, it's got but the
• 40:32
  success was not was not there totally because it's like next
• 40:39
  month we need to make sure we get this payment because I've
• 40:42
  got to pay my staff. Yeah, the pressures.
• 40:45
  Yeah, the pressures there. How are you?
• 40:46
  Coping with the stress and the thing I'm I have to pay the
• 40:48
  bills and I have to do this now. Because you're a creative.
• 40:51
  Person. Just work harder, just work
• 40:53
  harder and, and you know, I'd got two kids and then I'd be at
• 40:58
  home. Luckily I'd got a mum that
• 41:00
  looked after them. I didn't have a nanny but put a
• 41:04
  lot of pressure on my husband to be honest.
• 41:06
  You know, he used to take the brunt.
• 41:09
  He'd got a business. It's a big pressure for him.
• 41:12
  I appreciate him very much. But so all of these things
• 41:17
  happen. Then we were the top selling
• 41:22
  brand in this department store. And then you get all the
• 41:25
  emotions of all the people in the department store.
• 41:28
  There was Estee Lauder and some of the other people, Clarin's,
• 41:33
  Estee Lauder, Dior. We were beating all of those in
• 41:37
  this department store and our products are all organic bases,
• 41:46
  organic ingredients and really great quality and work and do
• 41:51
  their job. They're not made in a lab.
• 41:53
  They were they were made by me. And so basically they are super
• 41:58
  amazing and people love them. So this one day they goes like,
• 42:09
  we're not paying you this month, so I don't know how to pay the
• 42:13
  wages. Well, we've got a cash flow
• 42:16
  issue, you know, department store.
• 42:18
  Sorry I can't stay here if you don't pay my wages.
• 42:25
  Well, you know where you know where the door is.
• 42:28
  Literally. So the door was there, so OK,
• 42:32
  fair enough. Brutal.
• 42:36
  So then I took all the cash that I'd got, opened a salon, took
• 42:41
  all the staff there, and I'd got the places and department
• 42:47
  stores. And then it's like, Oh my God,
• 42:50
  what? What happens now?
• 42:52
  What's going to happen now? And then I get the phone call
• 42:57
  from the palace. The palace.
• 43:01
  So basically it's like almost there was a gap ready for the
• 43:07
  palace because I hadn't got the time to do the palace if I'd got
• 43:12
  the department stores because I was on on the counters and
• 43:17
  checking everything. So then I go off the palace
• 43:20
  since so many years later, I'm still doing the palace.
• 43:22
  I look at them, there's worn lines on my face.
• 43:26
  I'm doing a treatment on Camilla Parker Bowles and I look in one
• 43:29
  of her beautiful mirrors. Can't say anything about the
• 43:32
  interior and the palace, not allowed to.
• 43:34
  But there was a beautiful mirror there.
• 43:36
  And I thought, my, my God, yeah. I'm not frowning.
• 43:41
  And I look like I've got I've got lines I don't want.
• 43:46
  I don't want Botox. What can do?
• 43:48
  That night I go go home and I go, right?
• 43:54
  I did this thing. I do this thing.
• 43:57
  You can laugh at me if you want. So you take a drink.
• 44:00
  Yeah. You look at the corner of the
• 44:02
  room and you go right, think about what you want, drink it,
• 44:12
  put the glass down. Next morning, you pick up the
• 44:15
  glass. It's coffee and the answer comes
• 44:23
  to you and the answer came to me.
• 44:27
  Bee venom and. Gosh.
• 44:30
  How that answer came to me? Take a trigger.
• 44:33
  Who knows? Who knows how that answer came
• 44:37
  to me? Whether it was because my my
• 44:39
  sister kept bees, I will never know.
• 44:43
  So whether that had gone in my head and that had sort of
• 44:48
  whether the bees themselves, you think about something that's
• 44:52
  going to plump something out, but basically that product made
• 44:57
  the skin younger. And obviously my first customer
• 45:01
  was Camilla Parker Bowles then, and her skin was getting
• 45:05
  younger. There was other people that I
• 45:08
  was doing and their skin was getting younger using bee venom
• 45:13
  inner cream that I'd made with honey and I called it the Bee
• 45:19
  Venom mask. The honey was quite sticky so it
• 45:22
  had to be a mask. It's not a mask now and it's an
• 45:24
  incredible anti ageing product. So I'm looking at you and I'm
• 45:30
  using my my features, but I'm not over stimulating them.
• 45:37
  So that's why, yeah, that's why it's the bee venom.
• 45:42
  So what it does is it makes you think you've had Botox or sorry,
• 45:47
  not Botox injectables basically, yeah, yeah.
• 45:50
  And so it softens it all and then it sends all the helpers
• 45:53
  and all the anti ageing and makes the skin younger.
• 45:57
  So but it makes it tighter everywhere.
• 45:59
  So it's really good, releases collagen, elastin and
• 46:03
  everything. The honey heals.
• 46:06
  It's fresh honey, but I put it in butters spoonsful of honey,
• 46:11
  real honey. It's not like a honey extract or
• 46:13
  anything. It's like a spoonful of honey.
• 46:16
  Wow, you know, literally and the bee venom.
• 46:21
  So this I was doing this treatment, the honey, the
• 46:26
  products were being loved by people, the bee venom, but the
• 46:30
  client's skin was getting younger, It was getting less
• 46:34
  aggressive, like people with redness and their their sore
• 46:39
  skin. But like I'd put something on
• 46:42
  somebody's face and they'd be red and then all the little
• 46:45
  lines would come down and then the whole neck would go smooth
• 46:50
  and you'd see it all in front of my eyes.
• 46:52
  Then it's how much bee venom to put in.
• 46:57
  Could people have an allergic reaction?
• 46:59
  So the abitoxin was born, the patent was born, so to make sure
• 47:03
  no allergic reactions. So it's a way I develop my
• 47:07
  correctness. Me, it's very scientific, but.
• 47:10
  Very, very so. Working and it's and then the
• 47:14
  the global press went crazy for this stuff, didn't they?
• 47:16
  You. Oh gosh, it just exploded,
• 47:18
  right? It did, but it didn't.
• 47:21
  So the worst time in my life, yes, when everything in my life
• 47:26
  was going completely terrible. I'd worked too hard.
• 47:30
  I probably didn't put enough effort into my family and to my
• 47:34
  husband and we had a break. OK.
• 47:38
  And it was my fault, right? Yet.
• 47:41
  By break, you broke up. The marriage broke up.
• 47:45
  The marriage broke up because because of me, I was working too
• 47:50
  hard. I was, you know, it wasn't him,
• 47:54
  it was me. So the marriage broke up and I
• 47:57
  said, you know, I was like, So what am I doing?
• 48:00
  I'm going to divorce courts and things like that.
• 48:03
  And you know, I'm not going to, you know, I'm not going to be,
• 48:07
  you know, so then I get a phone call.
• 48:11
  Worst time in my life. And it's like you're in the
• 48:16
  press, which mean I'm in the press.
• 48:18
  It was the palace, you're in the press.
• 48:22
  I never said anything. I never told either my mum that
• 48:25
  I was doing the treatments on royalty.
• 48:28
  I couldn't. I wasn't allowed to.
• 48:31
  Signed an NDAI wasn't allowed to.
• 48:33
  So basically it's like, yeah, you're in the press.
• 48:37
  So be careful. Said who said?
• 48:40
  I said, but we we said they phoned up and the palace never
• 48:44
  lies. That's it.
• 48:45
  That was the words they said. If I get into trouble for saying
• 48:48
  that, I'll get into trouble. But so I'm then driving along
• 48:53
  and I can't speak to any press. So then Daily Mail phones up and
• 48:59
  said, look, we know you're in the press.
• 49:02
  We don't want to talk about Camilla parka bowls, but we do
• 49:06
  want to talk about is why are these bees harmed by your
• 49:09
  product? That's what they wanted to talk
• 49:12
  about. I said, well, the bees aren't
• 49:14
  harmed. Yeah, they that you're milking
• 49:16
  the bees, the Stinger pay in a glass, the stamen doesn't come
• 49:19
  out. They're fine and no one.
• 49:22
  Dies in the. Person, no one dies.
• 49:24
  And not only that, I think it's really good that bees are looked
• 49:26
  after and every pot of cream we give some money to some bees.
• 49:32
  So basically that's it. That one in the press with a big
• 49:35
  picture of Camilla. And your sister has bees, was
• 49:37
  it? And my sister, so there was a
• 49:39
  picture of Camilla and a picture of the bees and I hadn't said
• 49:43
  anything and they took everything in and said it all.
• 49:46
  And so I was like oh what the heck.
• 49:47
  Anyway, it went all over the world and I became a multi
• 49:53
  millionaire overnight. Oh my goodness.
• 49:57
  I was like, there was phone, I hadn't got many staff.
• 50:01
  I'd got a phone in this ear, a phone in that ear.
• 50:04
  I'd got 2 phones, one to phone out of, one to answer the call
• 50:07
  and say sorry, can't speak to you just yet.
• 50:09
  Can I put the phone down? Yes.
• 50:11
  And this was on trains everywhere.
• 50:14
  There just wasn't enough. Our staff were hiding.
• 50:17
  I was thinking how do you scale up at that level?
• 50:20
  Like what do you even? Do our staff were like hiding
• 50:23
  piece of paper that people wanted the product all over the
• 50:25
  world. They were hiding it under under
• 50:28
  other things. The money was flowing in.
• 50:30
  It was coming through through the website.
• 50:32
  There was, you know, it was just incredible, incredible.
• 50:35
  And you know, everything that I'd thought about was going to
• 50:38
  happen was happening to me. How did I feel?
• 50:42
  Yeah, and your marriage was breaking up and.
• 50:44
  All I wanted was my marriage back.
• 50:46
  I didn't want that. I didn't.
• 50:48
  I wanted my marriage back, but obviously I didn't get it back
• 50:52
  straight away. But I did get it back.
• 50:57
  Eventually, yeah. OK, so in the most crazy moment
• 51:02
  when all this is kicking off, your marriage is gone.
• 51:04
  You're trying to get it back, you're not getting it back, so
• 51:07
  you're not feeling happy at that point.
• 51:11
  No, I, I wasn't feeling happy. But but, but, but money was
• 51:15
  flowing in. I was flying all over the world
• 51:19
  to everywhere. And, you know, I I got off a
• 51:24
  plane in Taiwan to the whole of Taiwan, actually there all the
• 51:35
  film crew flashing and everything and they've got
• 51:37
  heaven written on there. The name of the brand.
• 51:40
  Yeah, the name of the brand on their forehead.
• 51:43
  I've never seen that that like they write it on their faces in
• 51:47
  and it was like and there was flowers and this that and the
• 51:51
  other and all of this money was coming in and it's just amazing
• 51:57
  really that what you want out of life is actually base things a
• 52:01
  lot of the time. You did that whole journey to
• 52:05
  come back to this and. How did?
• 52:07
  You how did you repair this relationship?
• 52:11
  I trusted that it would work. I kept on saying I did go to
• 52:16
  counsellors and this counsellor said to me, I said look, I'm
• 52:19
  going to be back with my husband.
• 52:21
  And they said, look, there's absolutely no way you're going
• 52:25
  to be back with your husband. He won't want you, right?
• 52:28
  He just won't want you. Lots of things won't go into it,
• 52:32
  but there's no way you'll want you anyway.
• 52:34
  I said believe you me, I'm going to be back with him.
• 52:38
  OK. Day before we were going to get
• 52:41
  finally divorced, he goes. Do you want to try again?
• 52:44
  He goes yes please, and we're back to you.
• 52:47
  I'm very happy and I love my husband very much.
• 52:50
  I always did. So good.
• 52:52
  Yeah, and he's an amazing person.
• 52:54
  I I don't think I would be here now today if it wasn't Pete.
• 52:59
  Well, you found your way back to each other.
• 53:00
  That's a lovely love story. I love that.
• 53:02
  That worked. I love that.
• 53:04
  I mean, no one forces two people to be together.
• 53:06
  So if you want to be together, you're going to be together.
• 53:09
  And that's just magnets. You came back to each other and
• 53:12
  I love that. I love that.
• 53:15
  I'm going to take a look now. It's at you, the entrepreneur,
• 53:19
  you know, behind the business, the personality type, you know
• 53:22
  who you are behind this sort of, you know, the entrepreneurial
• 53:26
  side. And I know that you've had these
• 53:28
  personal struggles anyway, but do you think that your
• 53:33
  personality type fits with that of what an expectation is of an
• 53:38
  entrepreneur? No, no, no, not at all.
• 53:43
  No, because I'm too easy going. Yeah, I am entrepreneurial as
• 53:50
  such, but I think as ACEO of a big company, like I, I have a
• 53:56
  big company and I don't think my personality necessarily suits
• 54:04
  what people think that narrative should be like.
• 54:07
  We've got wheels on my on on the chairs and I sit on the chairs
• 54:11
  and I wheel myself round to sit by somebody's desk.
• 54:14
  I don't get up and walk. And my daughter who works for me
• 54:17
  now, she goes mum, that's not professional.
• 54:19
  I said I don't care, that's me, you know, that is me.
• 54:23
  It's like the staff will say, I said you're looking a bit tired.
• 54:27
  Do you think you ought to go home now?
• 54:28
  You're looking at you've worked really hard this week.
• 54:31
  Get off home. My daughter goes, what do you
• 54:35
  want about mom? Right.
• 54:37
  Look, it's really sunny outside. Let's go home.
• 54:41
  Come on, let's go home. Everything will be here
• 54:44
  tomorrow. Let's go home.
• 54:45
  I'm like that. And I do do that.
• 54:48
  And it's not very often that I'm the big boss.
• 54:51
  My daughter is now the big boss. To be honest, she's the so I
• 54:55
  don't fit the scenario. I don't fit the mould now.
• 54:59
  But you probably do. In a way you probably do because
• 55:02
  you need that big personality, the vision, the energy, the the
• 55:08
  risk taking you, you know, yes, we'll be OK.
• 55:11
  And when everything goes all crazy, you just let it be.
• 55:14
  Let's try again. How you have all that?
• 55:16
  Oh, you're like me. That's exactly what I think.
• 55:19
  What you just said is exactly what I think, because I always
• 55:22
  think if somebody scratches my car or I, you know, it's going
• 55:25
  to be all right, doesn't matter something fixing.
• 55:28
  But and that's the same in all, all of the things.
• 55:32
  The thing I get bothered about is emotionally if I've probably
• 55:37
  upset somebody or something like that.
• 55:39
  Yeah. So that's the only thing.
• 55:41
  Oh, right. So what?
• 55:44
  Why is that, do you think? What?
• 55:46
  What is that? I just wouldn't want to upset
• 55:49
  anybody. You don't want to hurt people's
• 55:51
  feelings. So you're aware of what
• 55:52
  someone's feeling and thinking all the time.
• 55:54
  Are you trying to manage their feelings?
• 55:55
  Is that? Well, I don't know.
• 55:57
  I don't know. That's probably another story
• 55:59
  for another day, I reckon. Yeah, no, that's interesting.
• 56:02
  That's interesting. That would almost be the thing.
• 56:05
  Well, that's the thing that you wouldn't like.
• 56:06
  That's your if we say fear, it's just something that would make
• 56:09
  you uncomfortable. Yeah, it does, yeah.
• 56:12
  OK, that's, you know, but it just speaks your sensitive side,
• 56:16
  you know, because you consider yourself a healer.
• 56:18
  That's what you do. That's how you that's what
• 56:21
  that's the value that you feel you're providing to the world.
• 56:24
  So this would be the opposite. Oh, amazing.
• 56:27
  Yeah, I never thought about it like that.
• 56:31
  Just think and do you think that you're as an entrepreneur, this
• 56:35
  business side and personality, do you think that your success
• 56:40
  has largely come from, is it your, your resilience, your
• 56:45
  ideas or is it something else, the deeper thing, what is it?
• 56:49
  Resilience is a good word. I ideas are obviously another
• 56:53
  word. Ideas do create things, but I do
• 56:57
  think if you've got an idea and you don't follow it through,
• 56:59
  you're never going to get anywhere.
• 57:02
  So resilience is probably important, one of the important
• 57:06
  factors because going back to my husband years ago when I was
• 57:12
  looking for a new, new salon, we'd go to this place and it was
• 57:19
  a very good salon. And he said I think this would
• 57:20
  be a good salon for you. And I looked and I thought this
• 57:24
  might be a good salon but I can't run my multi £1,000,000
• 57:29
  business empire from here so I need another one.
• 57:32
  And I didn't mention it to him. And so that is resilience.
• 57:38
  And when things don't turn out right, think, OK, just try
• 57:43
  again. I think that's resilience.
• 57:46
  And I definitely do know that if I'd never had that, I wouldn't
• 57:49
  have had anything. OK, OK.
• 57:52
  But just going back to something that you said earlier in the
• 57:54
  podcast, you, you kind of knew, didn't you, that you would be
• 58:01
  where you are. You knew you.
• 58:03
  Just knew from. Don't even know how to explain
• 58:05
  it, but you just knew. Yeah.
• 58:07
  You had a vision. Yeah.
• 58:10
  Gosh, so you were just stepping into something that you this
• 58:14
  little instinct. What is it?
• 58:16
  What is that thing? A little.
• 58:17
  Belief in. Yourself.
• 58:18
  What is it? I don't know really, but I know.
• 58:21
  I know the things that I want, but I also know it too and it's
• 58:28
  like the factory we've got now. I was happy with the factory
• 58:34
  we've got. We rented a factory.
• 58:36
  It was a little bit old and I was fine and we've got loads and
• 58:38
  loads of money in the bank and we were doing really well.
• 58:44
  And my daughter come along, she says I want, I don't like this
• 58:47
  factory, it's old, it's not good enough.
• 58:50
  OK. So I went to look for a new
• 58:51
  factory and my husband actually said this is a good place.
• 58:58
  And it was great. And I could see it like it's
• 59:02
  shone out of the papers. So it's sort of shown.
• 59:06
  So you can feel when things are right, so you can feel it.
• 59:10
  It's almost shining out. So I go, OK, and then I go to
• 59:14
  the people and there was nothing.
• 59:16
  It was expensive. You know, there's nothing in me
• 59:19
  that thought I couldn't do it. So I go, OK, I'll have that
• 59:22
  factory. And then I said to my daughter,
• 59:27
  I said, look, you wanted the factory, here's the keys.
• 59:29
  You do it. So it was an empty shell.
• 59:31
  She had to do it and create it. And she created it very
• 59:34
  beautifully. And you'll see my factory.
• 59:36
  It's, it's really pretty, really gorgeous.
• 59:41
  And she achieved that. So when I went into the
• 59:43
  boardroom, something that I'd thought about at 28 years old,
• 59:49
  I'd thought I'll have a factory or premises or offices and I'll
• 59:58
  be able to do treatments and they'll call me out from the
• 1:00:01
  boardroom and there'll be windows there.
• 1:00:03
  And there, of course, when I walked into our boardroom, that
• 1:00:07
  was finished. She'd created what I'd created
• 1:00:11
  in my mind. And so this is where that is,
• 1:00:15
  you know, it's like you've got to recognize the success of your
• 1:00:20
  thoughts, not just the success of you.
• 1:00:22
  And you showed me that because we did the pre podcast call and
• 1:00:25
  you showed me the room. Yeah, exactly.
• 1:00:28
  And you do have a very nice factory, but yeah, that that's,
• 1:00:31
  it just shows you, there's something that that we can't
• 1:00:33
  explain, but you do think about these things and it does create
• 1:00:38
  some sort of connection there and it helps you or actually
• 1:00:43
  makes things happen for you. Exactly.
• 1:00:45
  That's why negativities, that's why you really just despise the.
• 1:00:49
  Negativity is not in any way shape or form, but it's like
• 1:00:53
  strange how things can happen with me.
• 1:00:57
  I mean, I've got when I I, when I sort of sort of buy any items
• 1:01:05
  myself that and I care about the items and I don't overbuy things
• 1:01:13
  because it's something in the way I am.
• 1:01:16
  So I don't necessarily need too much money as such as a person.
• 1:01:24
  So I'm not thinking about work or to buy things or to own money
• 1:01:30
  or have money or things like that.
• 1:01:32
  But when I create new products, that's an easy thing to do and
• 1:01:38
  it's expensive to create a new product.
• 1:01:41
  Of. Course, yeah.
• 1:01:42
  So when I create a new product, like I create a new product for
• 1:01:45
  a need in for people. So one of my needs were we used
• 1:01:50
  to do exhibitions and people used to get tired at the
• 1:01:53
  exhibitions. They'd walk up to the counter
• 1:01:55
  and they'd be shattered. And so I thought if they weren't
• 1:01:58
  tired, they'd talk better. And so I made this drink with
• 1:02:02
  collagen and vitamin C to give them a boost and they kept on
• 1:02:09
  coming back for the drink. And so I'd sell to them every
• 1:02:12
  time and they'd come back for the drink.
• 1:02:14
  And I thought if I could put this into a dropper container,
• 1:02:18
  they'd absolutely love it, give them a boost.
• 1:02:21
  And I did later on. So and I did it just for no real
• 1:02:28
  apparent reason, but I'd plan to do this.
• 1:02:31
  And they're little dropper bottles, which obviously could
• 1:02:34
  show a picture of that little dropper bottles.
• 1:02:36
  Put the dropper in and it gives you a real big boost, but it
• 1:02:40
  grew people's hair. It makes their skin look younger
• 1:02:43
  and gave them like no pains in their joints and everything.
• 1:02:47
  And it works better than anything on the market.
• 1:02:51
  And the reason it works better than anything on the market, it
• 1:02:54
  doesn't go through the liver. So it actually goes straight
• 1:02:58
  into the system. So within a couple of days
• 1:03:01
  absorbed straight away and they don't have to use and and so
• 1:03:05
  it's been the best selling product of my business.
• 1:03:09
  Better than the bee venom now. No way.
• 1:03:12
  Exactly. So it's incredible and it's
• 1:03:15
  obviously got the royal Crest. Yeah, because you've basically
• 1:03:21
  so just for the viewers that that don't know, you've got the
• 1:03:24
  royal stamp of approval on your product.
• 1:03:25
  So they are the real deal and they've done extremely well and
• 1:03:30
  you've got these natural ingredients in them and
• 1:03:33
  everything that you've done you do for to resolve this need.
• 1:03:37
  And and if possible, if there's a a natural alternative to
• 1:03:41
  wrinkling and dry skin and all that, you're gonna, you're gonna
• 1:03:45
  look to find that. Exactly.
• 1:03:47
  In whatever way. But but I didn't imagine that
• 1:03:51
  the collagen drops would be so good.
• 1:03:55
  Yeah, I didn't imagine that they'd be so, so big because
• 1:03:59
  they they were just an additional thing that could help
• 1:04:05
  make the skin younger. But what I didn't realise is
• 1:04:08
  people with alopecia, people that have a thing called a
• 1:04:13
  flusia hair where the hair drops out because through dieting, you
• 1:04:18
  know, people that are on the drugs.
• 1:04:20
  Yeah, Zimpic. Zimpic and that they're losing
• 1:04:23
  their hair drastically. People that took had injections
• 1:04:29
  in COVID or COVID, they lost their hair.
• 1:04:33
  So there's a big need. With the regrowth of hair nerve
• 1:04:36
  fat really. So my hair is my hair.
• 1:04:41
  This is my hair. So it's it's thick.
• 1:04:44
  It's not hair extensions. You just you just have a little
• 1:04:47
  tiny bit every every morning and it's amazing.
• 1:04:51
  And men with no hair, half hair. Men, we have a we have a male
• 1:04:57
  audience as well watching us and men don't they don't seem to
• 1:05:01
  majority care that much about their skin or their hair you.
• 1:05:06
  Know, I just think men care about their skin, but they don't
• 1:05:09
  know what they don't. Know what to do?
• 1:05:10
  So what? What very basic?
• 1:05:12
  What should they do? Well, a lot of men buy their
• 1:05:16
  products for their wives or their girlfriends.
• 1:05:19
  My Heaven skin Care products and they use them and they look
• 1:05:22
  younger. We do have a men's range of
• 1:05:25
  products and but we have men's, women's range and particularly
• 1:05:31
  men's range because men's skin and women's skin is different
• 1:05:35
  and have made a range for. Men's skin, How is it different?
• 1:05:38
  Thicker. It's thicker, so the molecules
• 1:05:41
  actually need to be smaller to go through the skin tissue,
• 1:05:46
  because the skin's too. So they literally need to be
• 1:05:49
  using a product for men. It is a good idea.
• 1:05:53
  So I've got the, I've got them. I've got like the age defiance
• 1:05:57
  works for both men and women. The bee venom works for both men
• 1:06:01
  and women. OK.
• 1:06:02
  And then the collagen jobs they can also, if they've got hair
• 1:06:04
  loss, they can also take. That yeah, but they drink it.
• 1:06:06
  They drink it and the hair grows with.
• 1:06:10
  No, it's a shot. Yes, you can put it in coffee.
• 1:06:12
  In fact, a coffee company has asked me to do it.
• 1:06:15
  But when you put it in coffee, the coffee gives you a boost and
• 1:06:20
  the collagen gives you a boost to.
• 1:06:21
  Do that. You should do that.
• 1:06:24
  I would have that because you know, everyone's most people
• 1:06:27
  have a routine with this coffee thing.
• 1:06:29
  You have your coffee in the morning.
• 1:06:30
  It's just it there already. You don't have to change you.
• 1:06:32
  Can't have milk. If you put milk in with the
• 1:06:37
  drops, then that takes longer. It takes three months.
• 1:06:41
  These sachets that are viscous and chewy or whatever, or
• 1:06:47
  powder, they, they, they work with time.
• 1:06:51
  They work three to six months. I don't like things that take
• 1:06:56
  three to six months to work because I can't really quantify
• 1:07:00
  that. I don't even know whether that
• 1:07:01
  would work. If I'm buying something, I've
• 1:07:04
  got to wait six months for something to work.
• 1:07:06
  I'm I'm not too impressed to lose your patience.
• 1:07:09
  I might lose my patience. I might stop it.
• 1:07:11
  I might have spent all my money and then get 6 months and then
• 1:07:14
  it would not work. So I like things that work in a
• 1:07:17
  couple of days. Slight change of course, women
• 1:07:21
  in business. Do you think women in business
• 1:07:23
  are treated a bit differently? Do you have what are your views
• 1:07:26
  on that? I know it's a big topic for many
• 1:07:27
  and we do have also female viewers.
• 1:07:31
  They tend to be younger. I would say are female viewers,
• 1:07:33
  but what do you do you feel that there's a difference men and
• 1:07:36
  women in business how you're. Right now I've achieved.
• 1:07:40
  Yes. So I am an achiever.
• 1:07:44
  So once you've achieved or you've got a grounding, you
• 1:07:47
  don't get men as much saying, you know, questioning.
• 1:07:53
  But when I hadn't achieved and I wanted to change my packaging, I
• 1:07:59
  phoned up a company. It was Roma Glass and they
• 1:08:03
  wouldn't supply me because I was a woman.
• 1:08:06
  So how did you know that? My boyfriend at the time, which
• 1:08:10
  became my husband, I said, will you phone up and ask, ask for an
• 1:08:14
  account? And they gave it A and they
• 1:08:17
  wouldn't give me one. And I bought such a lot from
• 1:08:20
  Roma Glass. Oh, that's in the end.
• 1:08:24
  That's yeah. So yes, I, I don't know, I would
• 1:08:29
  love to know from your podcast viewers whether anybody's having
• 1:08:35
  problems now. I'm hoping the the the men and
• 1:08:39
  women divide is not as bad as it was in my time.
• 1:08:43
  Yeah, I mean, from my perspective, I think it is
• 1:08:47
  getting better now, but I definitely, I mean I originally
• 1:08:50
  started in a in AIT field in computers and technology.
• 1:08:54
  And when I went into my first job as a consultant, it was just
• 1:08:58
  the sea of males, you know, like 3 females in the entire office,
• 1:09:02
  everyone male. And I worked in this field.
• 1:09:05
  So it was very dominate, male dominated.
• 1:09:07
  But when I actually saw my friends, my South African
• 1:09:10
  friends, they were like, well, what are you doing now?
• 1:09:12
  You know, after school and whatever.
• 1:09:13
  And I said, Oh well, I'm in ITI do bidding systems
• 1:09:15
  implementations. And then like, what do you mean?
• 1:09:17
  What's that? You know, you have computers,
• 1:09:19
  you know, it's digital things. And so you don't look at all
• 1:09:22
  like a person that would know about that.
• 1:09:24
  You don't. It's just the way, you know,
• 1:09:26
  because probably I don't know what the expectation is for me
• 1:09:28
  to do what like what would what would they like me to do?
• 1:09:30
  What would sort of person would I look like for them?
• 1:09:32
  But I thought, why is why would you say that?
• 1:09:35
  Why would it? There was a little bit of that
• 1:09:38
  and you sort of think, well, how would you know anything to do
• 1:09:41
  with that? But actually, you know, I was, I
• 1:09:43
  was OK at it. I did it.
• 1:09:45
  So that must have been all right.
• 1:09:48
  But I've had a few things like that.
• 1:09:50
  We sort of think you have to fight harder.
• 1:09:52
  But I do feel like if you have that sort of victim mentality,
• 1:09:56
  that's not going to help, you know, when you think, oh, I'm so
• 1:09:58
  disadvantaged, poor me. And you go around and almost
• 1:10:01
  like I was playing that card too much.
• 1:10:03
  It's not going to do anyone any favours.
• 1:10:04
  No, I don't. Want them?
• 1:10:05
  So I'm not really for that. I don't really like that crack
• 1:10:08
  on, you know, Come on. Well, I mean, that was the one
• 1:10:11
  occasion, though it was difficult for.
• 1:10:13
  Me, but I don't have it much. Now I probably do think
• 1:10:19
  sometimes women, but when I was younger I was I was a bit more
• 1:10:23
  of a bit of a looker. Yeah, and I probably did I
• 1:10:28
  probably did sort of go come on left.
• 1:10:31
  Yeah, You know, so I there is two ways of looking at us.
• 1:10:36
  I'd say 100% you know, couldn't just you know, so there there
• 1:10:41
  probably was there is force and against isn't that. 100%, 100%.
• 1:10:47
  I mean, even, you know, like, I mean, I don't know, but
• 1:10:51
  everyone's got their own types. But for sure it will help if
• 1:10:54
  you're, you know, someone's type or whatever for them to even to
• 1:10:56
  follow on the podcast and whatever.
• 1:10:58
  There's, there's things like that too, which you're not going
• 1:11:00
  to say to someone. All you know, you, you're only
• 1:11:02
  allowed to follow the podcast if you believe every word I say and
• 1:11:05
  not, you know, you've got to be human with us.
• 1:11:07
  And I think it's sometimes we get a bit too obsessed with
• 1:11:11
  that. I think, yeah, I think it, you
• 1:11:14
  know, there is, there is things that happened before and I don't
• 1:11:18
  know whether they would happen now.
• 1:11:23
  And when they do, I'll come back and tell you.
• 1:11:25
  Yes, yeah, we'll have another. We'll have another session.
• 1:11:28
  So what's next for you? What?
• 1:11:29
  What's the next big thing? Or is it going to come to you,
• 1:11:32
  you know, and you're not sure or.
• 1:11:35
  I love, I've got loads and loads of beautiful product, product
• 1:11:42
  ranges. I mean, we've spoken about age,
• 1:11:44
  defiance, spoken about the B that I'm making the skin younger
• 1:11:47
  and the collagen drops, they are the three big ones.
• 1:11:51
  But I've got another one which is which we've just launched and
• 1:11:59
  it's about light really. You know this light's very bad
• 1:12:02
  for our skin. Yeah, it.
• 1:12:04
  Is yeah, and it breaks down our collagen, so I've got.
• 1:12:08
  Aging me. It ages you, it ages you.
• 1:12:11
  So I've got a product called prison Protection, and you put
• 1:12:15
  the moisturizer on the skin and then it makes that light make
• 1:12:21
  you younger by releasing peptides.
• 1:12:24
  So you sit here and just get younger.
• 1:12:26
  Give it to me. And if you go in sunlight, it
• 1:12:29
  makes you younger. Awesome.
• 1:12:31
  It's got a factor 50 and protects your skin.
• 1:12:34
  But mainly it makes the skin make you younger.
• 1:12:37
  And that is a new thing because I love inventing new products.
• 1:12:42
  And on that positive note that we can age and reverse, thank
• 1:12:47
  you so much for joining us. And I'd love, thank you.
• 1:12:50
  Thank you SO. Very interesting.
• 1:12:52
  Thank you. Thank you.