Latest / The Woody Show / HIGHTLIGHT POD: The Woody Show August 26th 2026 Podcast

Transcript

HIGHTLIGHT POD: The Woody Show August 26th 2026 Podcast · The Woody Show

• 0:04
  Speaker 1: Phones are open. 877-44-WOODY. Text us over to 22987. Find us,
• 0:11
  Speaker 1: follow us on social media. You can look for us
• 0:14
  Speaker 1: there at The Woody Show. Like I mentioned, we're getting
• 0:16
  Speaker 1: a lot of great feedback on Randy's Grown Man Lemonade Stand.
• 0:21
  Speaker 2: Tyler.
• 0:22
  Speaker 1: I'm sorry, yeah, Randy.
• 0:24
  Speaker 3: We would have said Randy if he still worked here.
• 0:26
  Speaker 1: That's so weird. Tyler's grown man, Lemonade Sand. Sorry, Tyler.
• 0:30
  Speaker 3: It's basically the same guy.
• 0:32
  Speaker 2: Sorry. Same build.
• 0:34
  Speaker 1: Someone said, I need to listen to that segment again
• 0:35
  Speaker 1: now that we know that all those people were Jeff's friends.
• 0:37
  Speaker 1: I haven't laughed that hard in a while.
• 0:39
  Speaker 2: Your friends are good actors. They were.
• 0:42
  Speaker 3: They surprised me.
• 0:43
  Speaker 2: The egg throwing and all that, that was all improv.
• 0:46
  Speaker 1: Jeff, we're getting some great feedback too. Jeff is a
• 0:48
  Speaker 1: great compliment to the show. Keep coming with the cool
• 0:51
  Speaker 1: skits like this.
• 0:52
  Speaker 3: Hell yeah.
• 0:54
  Speaker 1: This is the power of radio to get audiences engaged
• 0:56
  Speaker 1: and make them forget just a little bit on their
• 0:58
  Speaker 1: lives and their problems and escape. Good job to the
• 1:01
  Speaker 1: whole team. The feedback has been great. Also, we got
• 1:05
  Speaker 1: the video posted for you. That's on our Instagram, at
• 1:08
  Speaker 1: The Woody Show. Send us an email, email at thewoodyshow.com.
• 1:12
  Speaker 1: Nice email here from Robert. Robert says, what's up, Woody Show?
• 1:16
  Speaker 1: First off, Menace, I really wanted to come meet you
• 1:20
  Speaker 1: at your event last week, and unfortunately, due to some
• 1:23
  Speaker 1: medical stuff, I was not able to make it. I
• 1:25
  Speaker 1: was looking forward to meeting you the second I heard
• 1:28
  Speaker 1: you announce it on the podcast. Hopefully, it turned out
• 1:30
  Speaker 1: well enough. You guys will be here in the Dallas
• 1:33
  Speaker 1: area more often.
• 1:34
  Speaker 2: Yes.
• 1:35
  Speaker 1: And I can hopefully meet you guys and the whole
• 1:37
  Speaker 1: team one day. You guys are the best. Second, I
• 1:39
  Speaker 1: had a colonoscopy today. Locky. At first, I was nervous
• 1:42
  Speaker 1: about it, but I kept remembering all the stuff that
• 1:44
  Speaker 1: you guys, mostly Greg, said about the procedure and the
• 1:47
  Speaker 1: best sleep of your life.
• 1:48
  Speaker 2: So easy.
• 1:49
  Speaker 1: Just thinking about that is what really helped me not
• 1:51
  Speaker 1: freak out and panic about the whole situation I am
• 1:54
  Speaker 1: in with my health. And the fact that a tube
• 1:56
  Speaker 1: was going to be up my butt and one down
• 1:59
  Speaker 1: through my throat.
• 2:00
  Speaker 2: Yeah.
• 2:00
  Speaker 1: That's the endoscopy. And sometimes they'll do it at the
• 2:03
  Speaker 1: same time.
• 2:04
  Speaker 2: Wow.
• 2:04
  Speaker 1: I had that done at one point. Because they were
• 2:06
  Speaker 1: trying to figure out a digestion thing I had at
• 2:09
  Speaker 1: the time. And so they just did it all in one.
• 2:12
  Speaker 2: Why not?
• 2:12
  Speaker 1: Send the camera in both ways. Yeah, it was shish kebab.
• 2:15
  Speaker 3: Don't they call it the Eiffel Tower?
• 2:16
  Speaker 1: Yeah, the spit roast.
• 2:17
  Speaker 2: The spit.
• 2:18
  Speaker 1: It says, but dear Lord, that sleep was amazing.
• 2:21
  Speaker 2: Isn't it so relaxing?
• 2:23
  Speaker 1: Last, Gina, not sure if it was still the medicine
• 2:25
  Speaker 1: affecting me or maybe I'm just getting older and softer,
• 2:28
  Speaker 1: but when I saw the news about Dolly Parton, I cried.
• 2:30
  Speaker 2: Yeah, same.
• 2:31
  Speaker 1: I do not know Dolly's story or her music that well,
• 2:34
  Speaker 1: but the reason I cried is because on the show
• 2:36
  Speaker 1: you have said a few times that when the day comes,
• 2:38
  Speaker 1: you are going to lose it. So thinking of how
• 2:40
  Speaker 1: this news must have hit you really got me in minefield. Geez. Anyway,
• 2:45
  Speaker 1: this is not for rambling on. Love you guys so much.
• 2:47
  Speaker 1: You really make it feel like I'm part of your lives,
• 2:49
  Speaker 1: and you are part of mine since I listen to
• 2:51
  Speaker 1: the show every day. I absolutely lose it when you
• 2:53
  Speaker 1: play Greg's great idea of being sarcastic. That is so funny.
• 2:59
  Speaker 1: Just the way he's laughing and can't say it straight
• 3:01
  Speaker 1: cracks me up every time. Just curious. I can't find
• 3:04
  Speaker 1: the podcast, but I thought I heard it. But is
• 3:06
  Speaker 1: Sammy's birthday December 28th? I asked because that's my birthday.
• 3:10
  Speaker 3: Oh, that's Tyler's birthday.
• 3:12
  Speaker 1: Me love. That's from Robert. Bye.
• 3:15
  Speaker 3: Everybody's forgetting Tyler's name today.
• 3:17
  Speaker 2: Sammy is the Rain Man at birthday.
• 3:20
  Speaker 1: Yeah, she really is.
• 3:21
  Speaker 2: So interesting.
• 3:22
  Speaker 1: She really is.
• 3:22
  Speaker 2: Anyway, thank you.
• 3:23
  Speaker 1: That was great.
• 3:23
  Speaker 2: That was so nice.
• 3:24
  Speaker 1: Yeah. So Menace... was in Dallas and he was at
• 3:30
  Speaker 1: a Lazy Dog restaurant.
• 3:32
  Speaker 3: Yeah, Addison, Texas.
• 3:33
  Speaker 1: The Addison location of Lazy Dog and he was talking
• 3:36
  Speaker 1: to some listeners and about the show. You want to
• 3:39
  Speaker 1: hear a little bit about that?
• 3:40
  Speaker 2: Yeah, of course.
• 3:41
  Speaker 1: Yeah, Meta sent me the audio. Here we go.
• 3:43
  Speaker 3: Thank you, Woody and.
• 3:44
  Speaker 4: Gina, a lot, because I am 47, going to be 48,
• 3:47
  Speaker 4: so what they talk about, especially Woody, we are like
• 3:51
  Speaker 4: the same.
• 3:51
  Speaker 1: A lot of things that he hates, I hate. The
• 3:54
  Speaker 1: only thing that I didn't like him.
• 3:55
  Speaker 3: Saying was he did not like college football, that they
• 3:58
  Speaker 3: don't try.
• 3:59
  Speaker 4: Those MFers try because they're trying to get to the NFL.
• 4:03
  Speaker 3: I love college football.
• 4:04
  Speaker 1: But no, I love the entire show.
• 4:06
  Speaker 2: Love it.
• 4:07
  Speaker 3: Everybody is just amazing. Amazingly funny.
• 4:10
  Speaker 1: That's very nice.
• 4:13
  Speaker 3: Really, really cool.
• 4:14
  Speaker 1: Then you had this dude.
• 4:15
  Speaker 3: What do you love about the show?
• 4:17
  Speaker 1: Oh, I mean, just everything.
• 4:18
  Speaker 2: Everybody's sense of humor.
• 4:20
  Speaker 4: Everybody kind of molds together just to make the perfect show.
• 4:23
  Speaker 4: And it just kind of hits on all of our
• 4:25
  Speaker 4: different types of personality.
• 4:27
  Speaker 2: And I drive trucks, so I listen to you guys
• 4:30
  Speaker 2: all day long.
• 4:30
  Speaker 4: I go back on the podcast. I'm in like 2022
• 4:33
  Speaker 4: right now. Just listen to it back to back to back.
• 4:35
  Speaker 4: It just gets me through the day, man.
• 4:36
  Speaker 1: It's awesome.
• 4:38
  Speaker 5: Yeah.
• 4:38
  Speaker 3: I mean, so nice.
• 4:39
  Speaker 5: All the people that showed up to this lazy dog
• 4:42
  Speaker 5: was so cool.
• 4:44
  Speaker 1: Really? I kept waiting for the shoe to drop.
• 4:45
  Speaker 3: I was going to say that.
• 4:47
  Speaker 1: When you sent me the audio, I'm like, all right,
• 4:49
  Speaker 1: there's going to be something in here where it's like.
• 4:51
  Speaker 3: You know what I really hate?
• 4:53
  Speaker 4: No.
• 4:53
  Speaker 3: No, everyone is so cool. So nice.
• 4:55
  Speaker 1: Yeah. Here's like, listen to this chick.
• 4:57
  Speaker 5: I love everybody on staff, like Tyler, Morgan, literally everybody.
• 5:02
  Speaker 1: You, of course.
• 5:04
  Speaker 3: Guess who's gassed?
• 5:05
  Speaker 2: Never going to be a quitter.
• 5:07
  Speaker 1: Always a hitter. We even do it in our house.
• 5:10
  Speaker 3: Even though it's just the two of us.
• 5:14
  Speaker 2: I know y'all through her. So when I get home,
• 5:16
  Speaker 2: I hear from her and hear all the stories.
• 5:17
  Speaker 3: She plays it back for me.
• 5:18
  Speaker 6: You're like one of my friends.
• 5:19
  Speaker 3: Y'all guys have a great personality combination. The way you
• 5:23
  Speaker 3: interact and pull from each other.
• 5:25
  Speaker 2: It looks really great.
• 5:26
  Speaker 3: Thank you.
• 5:27
  Speaker 2: Yeah.
• 5:28
  Speaker 1: So nice. That's so nice.
• 5:30
  Speaker 2: The home version of Guess Who's Gas.
• 5:31
  Speaker 3: But there's only two people.
• 5:32
  Speaker 2: Two people.
• 5:33
  Speaker 3: Yeah.
• 5:35
  Speaker 1: This text says, Greg is the only one keeping me
• 5:37
  Speaker 1: tuned in.
• 5:38
  Speaker 3: Whatever works. No pressure, Greg. A lot of love at
• 5:43
  Speaker 3: the meetup.
• 5:43
  Speaker 2: Yeah. I mean, whatever works.
• 5:45
  Speaker 1: You know, it's interesting. Like the people. So I sent that.
• 5:50
  Speaker 1: I sent that audio to the guy who's the program.
• 5:52
  Speaker 1: He's the new program director of our station in Dallas. Yeah.
• 5:57
  Speaker 1: Guy's been on the job, I don't know, five months?
• 6:00
  Speaker 1: Something like that? Haven't even spoken to the guy yet.
• 6:04
  Speaker 2: Oh, no.
• 6:04
  Speaker 1: I think he hates us.
• 6:06
  Speaker 2: Oh, yeah.
• 6:07
  Speaker 3: That's a clear sign.
• 6:08
  Speaker 2: Yeah. I think he hates us.
• 6:10
  Speaker 1: Yeah. And to be fair, if it wasn't the guy
• 6:14
  Speaker 1: who was the program director when we first signed on,
• 6:16
  Speaker 1: he was great. This guy, Patrick.
• 6:18
  Speaker 2: Yeah.
• 6:18
  Speaker 1: And the company, of course, because he was great, they
• 6:20
  Speaker 1: got rid of him.
• 6:21
  Speaker 2: Yeah.
• 6:21
  Speaker 1: That's how it works.
• 6:22
  Speaker 2: Yeah. Yeah.
• 6:23
  Speaker 1: So they're like, nope, this guy's too good. He cares
• 6:26
  Speaker 1: too much. And they got rid of him. And then
• 6:31
  Speaker 1: it was just like a revolving door of different people
• 6:33
  Speaker 1: who ignored us. Yeah. Like, I mean, completely ignored us.
• 6:36
  Speaker 1: It got so bad with our station there in Dallas.
• 6:41
  Speaker 1: And I think it might still be this way because
• 6:43
  Speaker 1: I wouldn't know because I haven't heard from this new
• 6:45
  Speaker 1: guy yet.
• 6:45
  Speaker 3: Nobody's reached out.
• 6:46
  Speaker 2: No.
• 6:48
  Speaker 1: It got so bad and they had people running the show.
• 6:53
  Speaker 1: That couldn't figure out how to take phone calls, so
• 6:55
  Speaker 1: they did no contesting during the morning show. You don't
• 6:59
  Speaker 1: just find someone who can pick up a phone. Couldn't
• 7:00
  Speaker 1: do any giveaways because they couldn't even hire somebody competent
• 7:02
  Speaker 1: enough to answer calls. And so that's where we're up against.
• 7:06
  Speaker 1: And then we hear from people all the time. You
• 7:08
  Speaker 1: talked to some of the people who were there.
• 7:09
  Speaker 2: Yeah.
• 7:10
  Speaker 5: I mean, they had nothing negative to say about the show.
• 7:12
  Speaker 5: But since we're sharing stuff, they said the station, they
• 7:16
  Speaker 5: said it technically sounded so bad. That they couldn't even
• 7:21
  Speaker 5: tune in. They're like, dude, everything gets cut off. Things
• 7:23
  Speaker 5: are playing over each other. This has been an ongoing problem.
• 7:25
  Speaker 5: I'm sorry, I listened to the podcast.
• 7:27
  Speaker 1: And not just exclusive to this station. It's been ongoing.
• 7:30
  Speaker 1: Bort and I have been working on this project for
• 7:33
  Speaker 1: months to make it so it's even more idiot proof
• 7:35
  Speaker 1: that you could just run a show. But we hear from, well,
• 7:39
  Speaker 1: Dallas is pretty bad with it. I don't know what
• 7:42
  Speaker 1: they expect from us. Like, when people are even trying
• 7:44
  Speaker 1: to tune in.
• 7:45
  Speaker 3: Yeah. They said it was unlistenable.
• 7:46
  Speaker 1: And when you hear, like, what we're talking about, like,
• 7:49
  Speaker 1: we're doing a conversation or a bit on the show,
• 7:51
  Speaker 1: and there's commercials playing at the same time. Or a
• 7:54
  Speaker 1: song playing at the same time. It's crazy because I
• 7:58
  Speaker 1: worked on a college radio station. If we did that once,
• 8:00
  Speaker 1: we would have been fired.
• 8:01
  Speaker 2: Oh, dude.
• 8:01
  Speaker 1: Like, Dallas is a big city.
• 8:04
  Speaker 2: Yeah.
• 8:04
  Speaker 1: Right? Yeah.
• 8:05
  Speaker 2: Not small.
• 8:05
  Speaker 1: So, anyway, long story longer, I'm like, oh, this is cool. Hey.
• 8:10
  Speaker 1: I sent the text to the dude.
• 8:12
  Speaker 3: I said, hey, a bunch of people show up.
• 8:13
  Speaker 1: Yeah, I said Menace had some lunch with listeners in
• 8:18
  Speaker 1: Dallas today. Here's some of the audio. The only thing
• 8:22
  Speaker 1: this guy has really ever said to me, and this
• 8:25
  Speaker 1: is this response, he goes, gotta love the P1s, which
• 8:29
  Speaker 1: is radio talk. For like your hardcore fans and listeners.
• 8:33
  Speaker 2: Big fan.
• 8:33
  Speaker 1: Yeah. P1 is like what they call, and I don't
• 8:36
  Speaker 1: know where that came from. Don't ask me. You know,
• 8:39
  Speaker 1: like restaurant lingo. I'm in the weeds all day in
• 8:41
  Speaker 1: a four topper. I can tell you what it means.
• 8:44
  Speaker 1: What does it mean? Talk about being in the weeds.
• 8:46
  Speaker 1: It's the preset on your radio. So your preset one. Oh,
• 8:49
  Speaker 1: is that what it is?
• 8:49
  Speaker 2: Yes.
• 8:49
  Speaker 1: I've been on radio a billion years.
• 8:51
  Speaker 2: You didn't know that?
• 8:51
  Speaker 1: I didn't know that.
• 8:52
  Speaker 3: I didn't know that. It's the first preset button on
• 8:55
  Speaker 3: your radio.
• 8:56
  Speaker 1: I had no idea. So gotta love the P1s. That's
• 8:59
  Speaker 1: very passive aggressive. Yeah. I know.
• 9:01
  Speaker 3: Dude.
• 9:02
  Speaker 1: So I wrote back. I wrote back. I go, gotta
• 9:05
  Speaker 1: love feedback.
• 9:06
  Speaker 2: Yeah.
• 9:07
  Speaker 1: Because again, you've been on the job for five months.
• 9:10
  Speaker 3: Good answer.
• 9:10
  Speaker 1: And when this person first started, because I knew this
• 9:13
  Speaker 1: guy for a long time. Prior to all this. Right.
• 9:17
  Speaker 1: And I'm like, great. This is a person who I know,
• 9:20
  Speaker 1: who I thought liked the show. This is going to
• 9:23
  Speaker 1: be great. Boots on the ground, man. It's going to
• 9:25
  Speaker 1: be awesome. And then just to haven't, haven't heard a thing,
• 9:27
  Speaker 1: which leads me to believe that he came in either.
• 9:31
  Speaker 1: They don't like, or want the show there or whatever,
• 9:33
  Speaker 1: which to me at this point is fine because they
• 9:37
  Speaker 1: can't even figure out how to run it where the
• 9:39
  Speaker 1: show is just on without commercials or music playing at
• 9:42
  Speaker 1: the same time. It's a, And it's not just a
• 9:45
  Speaker 1: problem there. I, like I said, it's not exclusive to there.
• 9:48
  Speaker 1: I just wish it was different because when I hear
• 9:50
  Speaker 1: from people, uh, you know, wanna, yeah, exactly. Like we're, we're,
• 9:54
  Speaker 1: we're doing the best that we can to try to
• 9:57
  Speaker 1: give you guys a show. It is nice hearing these
• 9:59
  Speaker 1: things because all I do is get beat up behind
• 10:03
  Speaker 1: the scenes from other people who look at us.
• 10:07
  Speaker 3: What's the issue here?
• 10:09
  Speaker 1: Why aren't ratings better in Dallas? Well, maybe because you
• 10:13
  Speaker 1: can't run the effing station properly. Maybe you can't just
• 10:17
  Speaker 1: have one thing on the air. You can't even take
• 10:20
  Speaker 1: caller 10. It's so incompetent. It's run so incompetently, you
• 10:24
  Speaker 1: can't even just take caller 10. You've taken the contest
• 10:27
  Speaker 1: off the air because you can't take a phone call?
• 10:31
  Speaker 3: It's crazy.
• 10:31
  Speaker 1: Are we serious?
• 10:33
  Speaker 2: Sounds fake.
• 10:34
  Speaker 1: It's a joke. It's a joke.
• 10:37
  Speaker 3: I do want to say it's not all the staff, though.
• 10:39
  Speaker 1: It's not?
• 10:39
  Speaker 5: No.
• 10:39
  Speaker 3: Because there's very, very nice people there. that are supportive.
• 10:43
  Speaker 2: Absolutely.
• 10:44
  Speaker 3: And I want to shout them out.
• 10:45
  Speaker 2: That is true.
• 10:45
  Speaker 1: But their hands are tied, right? That is true.
• 10:47
  Speaker 5: But the, you know.
• 10:49
  Speaker 1: It's very much a, here are some toothpicks, build a house.
• 10:52
  Speaker 1: And what pisses me off is that when we get
• 10:55
  Speaker 1: looked at as if we're not doing what we're supposed
• 10:57
  Speaker 1: to be doing or like there's something wrong with the
• 11:00
  Speaker 1: content or whatever of the show. I'm like, am I tripping?
• 11:03
  Speaker 1: Because the email, like I just wrote, read from you
• 11:06
  Speaker 1: or the clips that we just heard or the things
• 11:07
  Speaker 1: that people are texting in every day and paint a
• 11:10
  Speaker 1: completely different picture.
• 11:11
  Speaker 5: Yeah. If you're not responsible for what's heard on the air,
• 11:14
  Speaker 5: we're not talking about you.
• 11:16
  Speaker 1: Correct.
• 11:16
  Speaker 2: Yeah.
• 11:18
  Speaker 1: And to be clear, the people we are talking about,
• 11:21
  Speaker 1: we are talking about you. Yeah. Yeah.
• 11:24
  Speaker 5: Are you sleeping in all day? Are you not listening
• 11:27
  Speaker 5: to your own station? You're not listening to your own
• 11:29
  Speaker 5: station and you're in charge?
• 11:30
  Speaker 2: Yeah.
• 11:31
  Speaker 1: You are a problem. We're not the problem. You're the problem.
• 11:36
  Speaker 1: And the person before you was the problem. The person
• 11:38
  Speaker 1: before you was the problem. And they got rid of
• 11:40
  Speaker 1: the person who was actually the person who actually cared.
• 11:45
  Speaker 6: Even in my early days, if that had happened one
• 11:47
  Speaker 6: time or something's running over the other, the door would
• 11:50
  Speaker 6: have come off the hinges and I would have been
• 11:53
  Speaker 6: just basically let go.
• 11:55
  Speaker 3: It wasn't, it is what it is.
• 11:56
  Speaker 2: No. Yep.
• 11:58
  Speaker 3: You figure it out.
• 11:59
  Speaker 2: What the F are you doing?
• 12:01
  Speaker 1: So if you're having issues like that, just know that
• 12:04
  Speaker 1: you can always get the podcast. You can always stream it.
• 12:09
  Speaker 3: Well, this is what our listeners in Dallas say they
• 12:11
  Speaker 3: have to do.
• 12:11
  Speaker 1: But the problem with that is that when you're just
• 12:14
  Speaker 1: streaming or podcasting, it doesn't count toward any of the ratings.
• 12:18
  Speaker 1: What we need it to count for. Yeah. And then
• 12:21
  Speaker 1: I got to hear about that.
• 12:23
  Speaker 3: But you listen however you can listen.
• 12:25
  Speaker 1: We appreciate it. The Woody Show. I do want to
• 12:31
  Speaker 1: thank everybody who does listen and support the show and everything.
• 12:36
  Speaker 1: We do see you. We do hear you. We are
• 12:41
  Speaker 1: not a lot of things. We are certainly not... I
• 12:45
  Speaker 1: don't think we are a great show. I think we're
• 12:49
  Speaker 1: a good show. I don't think we're a great show,
• 12:51
  Speaker 1: but I don't think that's from lack of work ethic.
• 12:54
  Speaker 1: We certainly... Every conversation we always have is always about
• 12:57
  Speaker 1: what is the... What is the listener experience? You know,
• 13:01
  Speaker 1: it's not about what we like or whatever. Like we
• 13:03
  Speaker 1: try to do things and we try to operate in
• 13:05
  Speaker 1: a way, like whether it's an event, like what, so
• 13:07
  Speaker 1: when people go, what, like, what's the experience going to
• 13:10
  Speaker 1: be like? Like, what, what are we doing? How is
• 13:13
  Speaker 1: this going to benefit? The question, how is this always
• 13:14
  Speaker 1: going to benefit? So when you turn in, like, how
• 13:17
  Speaker 1: does this benefit the listener? And it's, and it's just, it's,
• 13:20
  Speaker 1: it's frustrating, you know, when, you know, we, we get
• 13:25
  Speaker 1: side eye or we get, looked at as I, like
• 13:30
  Speaker 1: everything I say is just like, I'm, I'm pissed and
• 13:32
  Speaker 1: I'm frustrated. Sure. You know, because like, dude, we're, I
• 13:36
  Speaker 1: really believe that we are doing everything and I don't
• 13:38
  Speaker 1: have any kind of false idea of what we are,
• 13:41
  Speaker 1: who we are. You know, we, we, we, we are
• 13:44
  Speaker 1: never the most talented. We're never the best.
• 13:47
  Speaker 2: Right.
• 13:48
  Speaker 1: You know, no, I'm just saying just in general, it's
• 13:51
  Speaker 1: not about that, but like we always, always put, the show,
• 13:56
  Speaker 1: the content, the expectation of what you are tuning in
• 13:59
  Speaker 1: for top of mind every single time. And it's frustrating
• 14:03
  Speaker 1: because it's tough, man. It's like anything else, any other
• 14:05
  Speaker 1: business when people are out there, you know, trying to
• 14:07
  Speaker 1: get you to be a customer, you know, of whatever
• 14:10
  Speaker 1: they have to sell or whatever service they're providing. Although
• 14:14
  Speaker 1: some people don't really, some people aren't really trying that
• 14:17
  Speaker 1: way either.
• 14:17
  Speaker 2: But when it works well, like if.
• 14:19
  Speaker 6: You go to a business and give them your business
• 14:21
  Speaker 6: and it actually goes smoothly and they help you with something, it's,
• 14:24
  Speaker 6: awesome it's noteworthy when it's good.
• 14:26
  Speaker 1: As as companies like as like uh you know like
• 14:29
  Speaker 1: a radio station we'll just let's just use our own
• 14:31
  Speaker 1: example as the example like do you know how hard
• 14:34
  Speaker 1: it is to get anybody's attention now oh it's nearly
• 14:37
  Speaker 1: impossible there's there's so much distraction everything out there so
• 14:41
  Speaker 1: we manage and a lot of times i mean you
• 14:44
  Speaker 1: know these radio stations that you're listening to rock alternative
• 14:47
  Speaker 1: whatever they are not The soccer mom stations, the pop
• 14:50
  Speaker 1: stations that have built-in huge mega audiences.
• 14:53
  Speaker 2: The listen at work station.
• 14:54
  Speaker 1: It's by default always a smaller audience, but what makes
• 14:58
  Speaker 1: them successful is that people tune in, they listen longer.
• 15:00
  Speaker 1: And in that, this is inside baseball of how the
• 15:03
  Speaker 1: whole thing works. So to be on a station that
• 15:05
  Speaker 1: is not one of those stations is already to get
• 15:08
  Speaker 1: people to come in and listen. Then to get them
• 15:11
  Speaker 1: to not only listen that day, but to stick around
• 15:14
  Speaker 1: and listen for a certain amount of time and then
• 15:16
  Speaker 1: come back the next day and do it again. is
• 15:19
  Speaker 1: very difficult. So when you get people to actually tune
• 15:21
  Speaker 1: in and listen and they're listening to us talk while
• 15:24
  Speaker 1: there's a song playing behind it or commercials playing behind it,
• 15:27
  Speaker 1: and we can't get anybody to actually help us and
• 15:30
  Speaker 1: do anything about it. And if it does, it's an
• 15:31
  Speaker 1: act of Congress.
• 15:33
  Speaker 2: Yes.
• 15:34
  Speaker 1: It's crazy. We're the problem.
• 15:36
  Speaker 3: We're difficult.
• 15:37
  Speaker 1: We're the one. Well, I don't know. Some of these
• 15:40
  Speaker 1: markets run like an abbreviated version of the show. So
• 15:44
  Speaker 1: it's not even the show, how it's designed. It's like
• 15:47
  Speaker 1: we talk about people are like, oh, this is a
• 15:49
  Speaker 1: great show. Can I get the recipe? And then you
• 15:52
  Speaker 1: try to make it yourself.
• 15:53
  Speaker 2: Leave out a bunch of stuff.
• 15:54
  Speaker 1: And you leave it out and you go, it was okay, just,
• 15:56
  Speaker 1: you know.
• 15:56
  Speaker 2: Not the same.
• 15:57
  Speaker 1: Well, yeah, because you left half the stuff out.
• 15:59
  Speaker 3: I don't really like butter.
• 16:00
  Speaker 2: Yeah. Right. Okay.
• 16:02
  Speaker 1: Yeah. Anyway, so just know, man, like we, and we
• 16:06
  Speaker 1: always don't hit the mark. I'm sure this is very
• 16:09
  Speaker 1: boring to a lot of people right now. I'm just,
• 16:11
  Speaker 1: in a full disclosure, we share and wear everything. I'm
• 16:15
  Speaker 1: just sharing with you, you know, from my standpoint. But
• 16:21
  Speaker 1: that is a, that is a toxic norm, not to
• 16:25
  Speaker 1: use a stupid modern day phrase. Yeah. The toxic norm. Like,
• 16:30
  Speaker 1: I'm getting a bunch of, I'm getting a bunch of criticism,
• 16:32
  Speaker 1: I'm getting sideways looks from people who aren't doing what
• 16:35
  Speaker 1: they're supposed to do.
• 16:37
  Speaker 2: Right. Yeah.
• 16:38
  Speaker 1: When you're the one, like, you know, like, we're always
• 16:42
  Speaker 1: defending the wrong, or, you know, we're coming to the
• 16:45
  Speaker 1: defense of the wrong side a lot.
• 16:46
  Speaker 2: Yeah.
• 16:47
  Speaker 5: I think what you're trying to explain is, we're looked
• 16:50
  Speaker 5: at as if we're not putting in any effort or yeah.
• 16:53
  Speaker 1: Or yeah.
• 16:54
  Speaker 3: And we put in, I feel the most effort.
• 16:57
  Speaker 2: Yeah.
• 16:58
  Speaker 3: Always on like every level.
• 17:00
  Speaker 5: And then, you know, when things are happening.
• 17:03
  Speaker 1: It's not everywhere. It's a difficult conversation because the show
• 17:06
  Speaker 1: is wildly successful in a lot of places and then
• 17:10
  Speaker 1: moderate and some others and then really terrible. But it's weird.
• 17:14
  Speaker 1: The ones where it's really terrible are the ones that
• 17:15
  Speaker 1: people are like, but I just went on this whole
• 17:17
  Speaker 1: rip about don't do anything for it. Yeah. Right.
• 17:22
  Speaker 5: To give you a little more insight on the Dallas
• 17:24
  Speaker 5: thing too. Also, I walk into the studio just to
• 17:28
  Speaker 5: take a look around. The microphones are unplugged. It's covered
• 17:32
  Speaker 5: in dust. I'm like, oh yeah, they're really putting a
• 17:35
  Speaker 5: lot of effort into this.
• 17:36
  Speaker 1: That's why it's frustrating. It sounds dumb. I care too much.
• 17:40
  Speaker 2: I do.
• 17:40
  Speaker 1: I probably do care too much. I really do. I
• 17:45
  Speaker 1: take it personally because there's a lot of people that
• 17:49
  Speaker 1: put a lot of work into it.
• 17:52
  Speaker 2: A lot of people.
• 17:53
  Speaker 1: Yeah.
• 17:53
  Speaker 2: All right.
• 17:53
  Speaker 1: So here are some other accepted standards out there, things
• 17:57
  Speaker 1: that are now considered normal but shouldn't be. And companies
• 18:02
  Speaker 1: saving money by lowering customer service standards. Like we talked
• 18:06
  Speaker 1: about the customer service standards a number of times.
• 18:09
  Speaker 2: It doesn't exist.
• 18:10
  Speaker 1: Yeah. It's funny, man. I've been looking for HVAC companies, right?
• 18:14
  Speaker 1: You were just asking me about one. I'm dealing with
• 18:16
  Speaker 1: that right now. I finally found one. But I went
• 18:18
  Speaker 1: on a couple that had really good reviews and people
• 18:20
  Speaker 1: said really nice stuff and not like on those paid
• 18:24
  Speaker 1: for review sites. We're talking about like actual customers, right?
• 18:27
  Speaker 1: Verified customers and from word of mouth from some other neighbors.
• 18:32
  Speaker 1: And I went on their website and I filled out
• 18:33
  Speaker 1: all the stuff. But hey, I'm interested in setting up
• 18:36
  Speaker 1: like a regular routine service for HVAC. company used to
• 18:40
  Speaker 1: deal with i mean they kept canceling you set appointments
• 18:42
  Speaker 1: clear your day and then they like reschedule and you're
• 18:45
  Speaker 1: like i can't keep shuffling my day around you're not
• 18:48
  Speaker 1: doing me a favor i'm paying you to come out
• 18:50
  Speaker 1: and do the service anyway so i moved on from
• 18:51
  Speaker 1: them filled out the app on two different uh hvac
• 18:55
  Speaker 1: companies had great reviews right neither one of them called
• 18:57
  Speaker 1: back over like of course five days i gave him
• 19:00
  Speaker 1: five days.
• 19:01
  Speaker 2: Yeah yeah isn't that weird these contractors they don't want
• 19:05
  Speaker 2: The job?
• 19:06
  Speaker 1: They don't want money. Yeah. They don't want money? And
• 19:08
  Speaker 1: I know they're busy. We talk about the trades and
• 19:11
  Speaker 1: just they need plumbers. They need electricians. I know they
• 19:14
  Speaker 1: need people. But, man.
• 19:17
  Speaker 2: But that's what I'm saying.
• 19:18
  Speaker 6: Companies that do go above and beyond, they stand out
• 19:22
  Speaker 6: so much more because most companies don't do anything.
• 19:25
  Speaker 1: Yeah. So then I reached out to the one and
• 19:29
  Speaker 1: it picked up. And for half a second, I thought
• 19:31
  Speaker 1: I was talking to an actual person. But no, it's
• 19:33
  Speaker 1: an AI company. customer service person that they're trying to
• 19:37
  Speaker 1: make sound like a real person and you know when
• 19:39
  Speaker 1: it's just an automated like a voice automated yeah uh
• 19:42
  Speaker 1: you know you know please tell us a little bit
• 19:44
  Speaker 1: about what you're calling about and we'll direct you to
• 19:46
  Speaker 1: no this was just hi thank you for calling my
• 19:49
  Speaker 1: name blah blah blah how can i help you today
• 19:51
  Speaker 1: i don't like it nope and i hung right up
• 19:56
  Speaker 1: man nope uh employers thinking it's okay just to ghost
• 20:01
  Speaker 1: you after an interview Yeah.
• 20:04
  Speaker 2: That's very rude.
• 20:05
  Speaker 1: Yeah. I was just talking to a buddy of mine.
• 20:07
  Speaker 1: He was up for a program director job at a
• 20:09
  Speaker 1: radio station. He interviewed for it 10 months ago and
• 20:13
  Speaker 1: they were stringing him along for 10 months. And then
• 20:18
  Speaker 1: he found out because he works, he's like an internal candidate.
• 20:21
  Speaker 1: He works for the company. He knows all the players involved.
• 20:25
  Speaker 2: Yeah.
• 20:25
  Speaker 1: And they actually came to him about the job. And
• 20:27
  Speaker 1: he's like, yeah, you know what? I might be interested
• 20:29
  Speaker 1: in that. interviewed for it, talked to all the different people.
• 20:32
  Speaker 2: Okay, cool, cool, cool.
• 20:33
  Speaker 1: Yeah, okay. Well, then there was like a pause, like
• 20:35
  Speaker 1: a hiring freeze or whatever. And then they started going
• 20:37
  Speaker 1: through the process again. He's like, I still haven't heard anything. Well,
• 20:40
  Speaker 1: 10 months later, he heard about how there's some dude
• 20:43
  Speaker 1: moving to that city to go take over that job.
• 20:46
  Speaker 1: And he said to somebody, well, what's it? Oh yeah,
• 20:48
  Speaker 1: I'm sorry. I forgot to tell you that we hired so-and-so.
• 20:52
  Speaker 5: That happens with so many jobs.
• 20:55
  Speaker 1: And these are people that you know. These are already your...
• 21:01
  Speaker 1: Your colleagues. So imagine if you're just a member of
• 21:04
  Speaker 1: the applying public. Just tell them, hey, you know what?
• 21:08
  Speaker 1: Got your resume.
• 21:09
  Speaker 2: Sorry. Going a different direction.
• 21:12
  Speaker 5: Again, even full-on interviews, zero follow-up. Like, hey, not even, oh, sorry,
• 21:17
  Speaker 5: you didn't.
• 21:17
  Speaker 3: Get the job. We went another direction.
• 21:20
  Speaker 1: Feeling that you have to be completely constantly available or
• 21:25
  Speaker 1: that you always have to reply to a text immediately.
• 21:28
  Speaker 1: That's what they call a toxic norm, like things that
• 21:31
  Speaker 1: are just normal now. Like you have to be available
• 21:34
  Speaker 1: constantly or reply to texts immediately. I used to be
• 21:38
  Speaker 1: more like that. I don't feel that. I don't feel
• 21:41
  Speaker 1: the urgency so much.
• 21:42
  Speaker 2: I don't feel that pull anymore. But I do respond.
• 21:45
  Speaker 3: Yeah.
• 21:46
  Speaker 6: And nowadays, if you text somebody, they don't text you
• 21:48
  Speaker 6: back within.
• 21:49
  Speaker 2: Let's say, half an hour. You know they're holding their phone. Yeah.
• 21:52
  Speaker 3: I don't really worry about it.
• 21:53
  Speaker 2: Like my kids.
• 21:54
  Speaker 5: Yeah. I don't really worry about response time, but I
• 21:57
  Speaker 5: always tell people I'm available no matter what.
• 22:00
  Speaker 1: That people don't respect others' privacy is a toxic norm now.
• 22:04
  Speaker 6: Yes.
• 22:06
  Speaker 1: The idea that men need to toughen up, well, that's
• 22:08
  Speaker 1: just true. I mean, yeah. I know we make a
• 22:14
  Speaker 1: lot of jokes, but, yeah, I mean, I understand why.
• 22:18
  Speaker 1: I understand the point of that. And maybe, you know what,
• 22:20
  Speaker 1: to be fair, maybe everybody needs to toughen up.
• 22:23
  Speaker 2: That's a good point.
• 22:24
  Speaker 1: We're breaking balls. Would I carry the man purse, Greg?
• 22:28
  Speaker 2: You would not.
• 22:29
  Speaker 1: Yeah, because I've never had to, so it's not like
• 22:31
  Speaker 1: I'm just going to all.
• 22:31
  Speaker 2: Of a sudden.
• 22:32
  Speaker 1: Anyway, let's see. They have to be social and have
• 22:35
  Speaker 1: a lot of friends.
• 22:37
  Speaker 3: Yeah.
• 22:37
  Speaker 1: That's a toxic norm. Or question why someone doesn't like
• 22:41
  Speaker 1: pumpkin spice or any food in general.
• 22:43
  Speaker 2: Cheers.
• 22:47
  Speaker 1: Toxic norm.
• 22:48
  Speaker 3: Okay.
• 22:48
  Speaker 2: I would say the pumpkin spice is the toxic norm.
• 22:52
  Speaker 3: Well, I mean, look, it's just a... Nutmeg.
• 22:54
  Speaker 1: It's just a trend. It's just a fad. Mm-hmm. At
• 22:57
  Speaker 1: some point, I don't know. Maybe it's here to... Yeah,
• 23:01
  Speaker 1: maybe it's here to stay.
• 23:02
  Speaker 3: I love pumpkin pie, but.
• 23:03
  Speaker 2: After 20 years, I think it's here to stay. Yeah.
• 23:05
  Speaker 5: Pumpkin pie, but not pumpkin spice anything.
• 23:08
  Speaker 1: 877-44... Yeah, you know what? Here's the other one, man.
• 23:13
  Speaker 1: Candidates for a job saying that they're going to show
• 23:15
  Speaker 1: up for an interview, and they just don't. That's a
• 23:18
  Speaker 1: great idea. That's a great start. Mike the Showkiller runs
• 23:20
  Speaker 1: that cafe now. He owns a cafe. And he's got
• 23:25
  Speaker 1: these people that apply for jobs. In fact, I was there.
• 23:27
  Speaker 1: I was visiting him. And I'm sitting there and he goes, hey,
• 23:31
  Speaker 1: I'm going to have to go in a couple minutes.
• 23:33
  Speaker 2: I got this.
• 23:33
  Speaker 1: Candidate coming by for this job I'm trying to hire for.
• 23:36
  Speaker 1: I go, no problem. I'm sitting there eating. By the way,
• 23:38
  Speaker 1: the food at his place is great. It really is.
• 23:40
  Speaker 1: It was really good. I'm really happy for him.
• 23:43
  Speaker 2: Good.
• 23:43
  Speaker 1: So I'm sitting there. I'm enjoying my food. I'm like, hey,
• 23:46
  Speaker 1: where's this person?
• 23:46
  Speaker 2: He goes, yeah.
• 23:47
  Speaker 1: I don't know. Didn't show up. I said, they must
• 23:50
  Speaker 1: have heard about you. They don't want to work with you.
• 23:53
  Speaker 2: They heard you. That's insufferable.
• 23:54
  Speaker 1: They're like, this guy.
• 23:55
  Speaker 2: Oh, God. F that.
• 23:58
  Speaker 1: No, but this person didn't even show up.
• 24:00
  Speaker 6: I went to a job interview where the interviewer didn't
• 24:03
  Speaker 6: show up.
• 24:04
  Speaker 2: Yeah.
• 24:05
  Speaker 1: Got all dressed up.
• 24:06
  Speaker 2: Took public transit in. Waiting in the lobby. I'm like,
• 24:11
  Speaker 2: where's Debra? She's not in today. Oh, Debra. Like, oh,
• 24:14
  Speaker 2: you bitch. 877-44-WOODY.
• 24:17
  Speaker 1: You can text us. Check in over to 22987. Quick break.
• 24:20
  Speaker 1: More Woody Shows next.
• 24:21
  Speaker 2: Hang on.
• 24:22
  Speaker 1: The Woody Show. We'll be right back.