Latest / Resource Report / Resource Report 3 - First Things First
Transcript
- 0:00Hello and welcome to Resource Report where we share with you important information about
- 0:25local nonprofits and resource organizations that support the community we share produced
- 0:31by Pathways to Agency.
- 0:33I am your host Rainmaker.
- 0:35For today's episode I spoke with Tony Bartlett of First Things First, a drug and alcohol
- 0:41rehab center across from Ralph's at 1905 4th Avenue East.
- 1:01Okay I am here at First Things First, a recovery center with Tony.
- 1:11Tony Bartlett, I'm co-owner of First Things First.
- 1:14We're an outpatient treatment center.
- 1:16We do referrals and outpatient groups, individual counseling, assessments, and alcohol and drug
- 1:25information school for those who are the court orders that they have to do the school.
- 1:31Cool, what types of recovery services do you all provide here?
- 1:36We get people into inpatient, get people into detox.
- 1:40We work closely with an agency down in Longview, Kelso and send people to inpatient and if
- 1:48need be medically monitored detox services for alcohol, fentanyl, and also benzodiazepine
- 1:57which is like Xanax.
- 1:59So what is the process if somebody comes in to receive treatment?
- 2:03What is the process that they go through?
- 2:06When someone starts the process they call, we schedule them in for a comprehensive assessment
- 2:13which is you know we look at all areas of their life and figure out their treatment
- 2:19needs and then from there it's decided that they need and especially that they want treatment.
- 2:28We try not to make anyone, it really has to be, they have to make the decision that they
- 2:33want treatment.
- 2:34That's a huge part of this.
- 2:36Then if they decide that they're ready to do some type of treatment either we'll send
- 2:41them off to inpatient services or detox if that's their need or if they are appropriate
- 2:47for an outpatient setting we do an intake, put together a treatment plan and then we
- 2:54set them in to outpatient groups.
- 2:57We offer both morning and night outpatient groups, 10 to 12 Tuesday through Thursday
- 3:04and then we have night groups from 5 to 7, 730 for those who work or one night groups.
- 3:15That's more of an educational and gives people the recovery skills that they need.
- 3:22All of our clients also do individual counseling with our experienced counselors.
- 3:27Okay, do you work with other treatment places as well?
- 3:32We do, we work with multiple inpatient facilities.
- 3:37We get people inpatient treatments if they have private insurance, we have places that
- 3:47we can send them like Discovery Recovery and then if it's Apple Health which is state
- 3:54insurance we primarily work with college family but we have sent people to Prosperity, Kitsap
- 4:01Recovery and anywhere where we can get them a bed.
- 4:04It's our goal to get someone from setting their appointment into treatment within 7
- 4:10days.
- 4:11The window can close very quickly with an addict and if they want help we want to facilitate
- 4:17this in a quick manner before something happens and they change their mind because this can
- 4:22be life or death.
- 4:24Tell me about the kinds of people, the different kind of people that you have, the different
- 4:29types of recovery that you all work with.
- 4:32We work with all types but generally what we see here and I think in most treatment
- 4:39centers now are people that are court ordered from DUIs.
- 4:43It can be a drug or an alcohol DUI, they're sent here to the courts, they're ordered
- 4:50to do an assessment and when I first started I've been a counselor for 14 years now.
- 4:57Drugs were also, the court was ordering people into treatment for drugs but today we rarely
- 5:05see if ever anyone that's court ordered for drugs.
- 5:09They've kind of closed the eyes and they let that one know, people are no longer court
- 5:15ordered for drugs.
- 5:16Do you know anything about that, like why that might be?
- 5:20There was a law, it's called the Blake law and they decriminalized or I don't know if
- 5:30it's decriminalized, they quit charging people with possession of substances.
- 5:37Okay, okay.
- 5:40When you're talking about laws, there's the WAC laws, W-A-C, regarding food assistance
- 5:45for individuals residing in drug treatment centers.
- 5:49Does it work any differently for your clients, like if they're residing at home?
- 5:56Yeah, definitely if they're in our outpatient it would not affect their food stamps.
- 6:02I have been a counselor for 14 years so I know when people go to inpatient often there's
- 6:10something with the food stamps but yeah we have no, and most of our clients when they
- 6:15first begin treatment are getting food assistance which is great so it's very much needed in
- 6:23this day and age.
- 6:24Things are very expensive.
- 6:26Yeah, how aware do you think your clients are about being able to receive that assistance
- 6:32and how easy is the process?
- 6:36I think that most of them already are receiving them when they come here.
- 6:4280% of our clients are on Apple Health which is the state insurance so therefore they are
- 6:49already been looked at and seeing if they're eligible for food assistance.
- 6:57How do you work with Medicaid?
- 6:59How does the billing work?
- 7:01Medicaid works, it goes through our system.
- 7:07They're actually, out of all the insurance companies that we work with, Medicaid is by
- 7:11far the best.
- 7:12They pay their bills.
- 7:14They get into large private insurances and they want to deny, delay, and defend and they
- 7:22are very slow if they pay their bills at all.
- 7:28Medicaid has been wonderful to work with.
- 7:30It's the only reason that we're still open.
- 7:32Oh wow, wow that's amazing to hear.
- 7:35Good to know.
- 7:36Yeah they're doing well.
- 7:38Yeah.
- 7:39What about people that don't have Medicaid?
- 7:43For those, either if they have the ability to pay cash, they do.
- 7:51We have several programs that we work with.
- 7:55The Thurston County BHO has provided us funding and we've had many people that have come through
- 8:02and people that are on Medicare, people that do not have insurance, and the county has
- 8:09helped us pick them up or we will set a sliding scale for anyone that needs.
- 8:17Okay right on.
- 8:19What does the sliding scale look like?
- 8:22It's per the group and it's set depending on their wages.
- 8:29So it's like based on your income?
- 8:32So you'd fill out a form?
- 8:35Yeah we do have something.
- 8:37Then once the forms filled out, we turn that over to the Thurston and Mason behavioral
- 8:44health and they will decide if they will fund them through treatment.
- 8:50Okay.
- 8:52How do they decide?
- 8:55I'm not the financial person.
- 8:56My partner Lisa does most of that.
- 8:59But it's on income, house size.
- 9:03Okay.
- 9:04You mentioned before alcohol and drug information school at one point.
- 9:08Right.
- 9:09Yeah, can you tell me about that?
- 9:11It's an eight hour class that we teach once a month.
- 9:16People with their first driving under the influence are more often than not ordered
- 9:22by the court to go through that school.
- 9:25And these are the people that we feel do not need full on drug treatment, but they could
- 9:30benefit from information and education on the disease of addiction and the progressive
- 9:36nature of addiction.
- 9:37Yeah.
- 9:38How long does that program take?
- 9:40It's a one day class.
- 9:41Oh, that's it.
- 9:42Yeah.
- 9:43And then we also do a victims impact panel where we have either community members or
- 9:51we use videos from Mothers Against Drunk Driving to really get people to look at the impact
- 9:57they can have on others from their drinking and driving or their drugging and driving.
- 10:03We're seeing an increase in cannabis DUIs recently.
- 10:08Interesting.
- 10:09Yeah.
- 10:10Can you tell me more about the different programs?
- 10:14What they look like?
- 10:16We have intensive outpatient.
- 10:19It meets three times a week.
- 10:21They're two and a half hour classes.
- 10:24They're educational.
- 10:25You know, it has a lot of education on the disease of addiction, the progressive nature,
- 10:31building healthy coping skills, how to deal with guilt and shame.
- 10:36Recently, you know, a lot of our focus has been on the holidays and building relapse
- 10:42prevention plans for the alcoholic and the addict to get through the holidays without
- 10:48returning to their old coping skill, which was drugs and alcohol.
- 10:53And, you know, relapse prevention is a huge part.
- 10:57We do seeking safety, which is a program and it deals with PTSD and trauma for those who
- 11:08may have that, which is most of our clients.
- 11:12And we have an outpatient group also, and it meets up to two times a week.
- 11:20It has more education, but it's specific on relapse prevention and, you know, looking
- 11:26at different scenarios and educating them and just giving them the tools to recover.
- 11:49So I had gone a little while back and interviewed you for my class, and I remembered we were
- 11:55in a different room and there are some drawings that were put up.
- 12:00Absolutely.
- 12:01Yeah, can you tell me about that?
- 12:03That's art therapy.
- 12:05That's one both me and Lisa do.
- 12:08We gave them the supplies and had them do two.
- 12:13One was their recovery and one was their addiction and they made different pictures out of it.
- 12:22Yeah, and tell me about the experiences that your clients have had doing the art therapy.
- 12:29It gets the left side of the brain, so, you know, and it really makes it clear the difference
- 12:35between recovery and addiction.
- 12:38And especially when you're doing an art type of therapy, change often happens in the left
- 12:43side of the brain.
- 12:45It taps into that ability to visualize, you know, yourself and what's going on so that
- 12:51you can see it, then it makes it more real to you.
- 12:55Absolutely.
- 12:56You know, one of the things that we really stress here is changing external motivation,
- 13:04which someone led you into treatment.
- 13:06It might have been the court, it might have been, you know, your husband, your wife, whoever,
- 13:11and then really getting the client to see the benefit of a program of recovery and making
- 13:18the choice for themselves and seeing their lives changed for the positive and saying,
- 13:23wow, that was then, this is now.
- 13:26And one of the terms that we use is the price of admission, you know, because every person
- 13:31has choice and once they leave treatment, you know, they're going to do, you know,
- 13:39whatever they choose.
- 13:42But with that comes consequences, both negative and positive.
- 13:47So really it's called motivational interviewing where we lead them to see the decision and
- 13:53make it for themselves rather than tell them, you need to do this, you need to do this.
- 13:57It's like, no, what I want to do as a clinician, and I use a lot of motivational interviewing,
- 14:03is to them to see the good and the less goods of their addiction.
- 14:08You know, we don't even call it bad when we're using motivational interviewing because,
- 14:12you know, it's their decision and what they see is their own perception and their own
- 14:19reality.
- 14:20You know, so if we can really get them to see how their life is changing in a positive
- 14:26direction, and it always does once, you know, a substance is taken over your life, is, you
- 14:34know, you get that out.
- 14:35It's kind of a no-brainer where things are going to get better.
- 14:39Yeah, leading them to an objective view of themselves without judgment.
- 14:44Absolutely.
- 14:45That's so important.
- 14:46Right, and you know, one of the things too we stress here at First Things First is community,
- 14:51just getting the people to work together.
- 14:53We have a lot of people that go to meetings together.
- 14:58You know, we have, you know, like on Christmas, we're going to have a Christmas brunch here,
- 15:04you know, where, you know, no one has to come.
- 15:06You know, it's not even part of treatment or anything.
- 15:08There'll be no attendance taken or anything, but, you know, me and a couple clients are
- 15:13going to get together and we're going to make a really nice breakfast.
- 15:17We started this last year and for so many people, it was the highlight of their day
- 15:21because they didn't have anywhere to do breakfast, and that just fosters a sense of community
- 15:26and knowing that you're not doing this alone because boredom and loneliness is a huge part
- 15:33of the addictive process.
- 15:37And then, you know, people will tend to, you know, if they feel part of something, they
- 15:42will not be willing to give up that recovery.
- 15:46Absolutely.
- 15:47Absolutely.
- 15:48Why do you think some people do not go for treatment?
- 16:03I think that, you know, it becomes the norm.
- 16:08It becomes their identity.
- 16:10You know, it is their coping skill.
- 16:13To give up your coping skill when things go good, when things go bad, and, you know, many
- 16:20of them were raised in an addictive family unit, and it becomes their norm.
- 16:26And a lot of people think that recovery isn't possible.
- 16:29And, you know, we have a very strong recovery community in Olympia.
- 16:52What are some barriers that you've seen that people have to receiving treatment?
- 16:58For me, it's been one of the biggest barriers.
- 17:02You know, there are clean and sober houses here in Olympia, but most of them are filled
- 17:07up and the ability to afford housing, the cost of rent in Olympia, it is not definitely
- 17:16not, it's not good at all.
- 17:19Prices are really inflated on rent and if you can't have that safe environment, it's
- 17:25really hard to recover.
- 17:26Absolutely.
- 17:27You know, if you're living in a house full of people that are drinking and using and
- 17:31you're trying recovery, it's nearly impossible.
- 17:35You know, that's one of the first things that we treat.
- 17:37The environment, for so many people, you know, they don't have that safe environment.
- 17:42You can't say, well, you need to, you know, move out of there if that's their only housing
- 17:47and that's how they're staying warm or that's their shelter.
- 17:50You know, but, you know, having that environment has been one of the biggest barriers since
- 17:55I've been a counselor.
- 17:56How do you support people in changing that environment?
- 17:59We, you know, we definitely access any programs that we have.
- 18:05There's several housing programs.
- 18:08You know, one in particular is HARPS and, you know, they'll pay for people that just
- 18:14got out of inpatient treatment.
- 18:16For many years, they used to send people to inpatient treatment and they would go back
- 18:20to the same environment and the relapse rate was, you know, at about 90 percent because,
- 18:26you know, if you send someone right back to the same environment, everyone in the household
- 18:32is drinking and using and it comes down to willpower, you know, that's a tough thing.
- 18:37Yeah, peer pressure is a big deal.
- 18:39It really is.
- 18:40Yeah, and drugs and alcohol are not cheap either.
- 18:43You're spending your money on that.
- 18:45It's hard to save for housing.
- 18:47Right.
- 18:48Yeah.
- 18:49And, you know, before those coping skills and recovery skills are taught and developed,
- 18:56you know, it doesn't happen overnight.
- 19:00Yeah, yeah.
- 19:01It takes time.
- 19:03What's the longest recovery time and the shortest recovery time you've seen?
- 19:10I'm in recovery myself.
- 19:11I'll have 25 years in February.
- 19:14Congratulations.
- 19:15Thank you.
- 19:17And my sponsor, Doug, he has 40 years and the shortest time, you know, can be a day.
- 19:24We had a gentleman and I certainly won't say names, but, you know, he went to inpatient
- 19:29a couple weeks back or a couple months or about a month back.
- 19:34He got out and he did not have housing and was living in his car and eventually he started
- 19:41drinking again.
- 19:42So, you know, it's that environmental part that is huge and he's back there now.
- 19:48You know, we sent him back the other day.
- 19:51He's going to do another 30 days and we're really going to try to focus on getting him
- 19:56into housing.
- 19:57You know, once he got out, we tried.
- 20:00You know, he says, oh, I'm fine in my car and, you know, we're like, well, let's look
- 20:04into Oxford Housing or other clean and sober housing options.
- 20:07He says, well, I really want my own place and didn't have the money.
- 20:12So he stayed in his car and eventually, you know, was alone and made a choice to drink.
- 20:21But you know, the thing is, is he came back here.
- 20:23He felt safe here and, you know, we're going to get him the help that he needs.
- 20:49What is the size of your groups?
- 20:52They're 10 to 12 people.
- 20:5410 to 12 people.
- 20:56So you don't like that's like your cap and then you have another group.
- 21:00We're capped at 16.
- 21:0116.
- 21:02Yeah.
- 21:03But rarely do we get to that number.
- 21:05Oh, okay.
- 21:06We want to keep it where, you know, one clinician can run the group effectively.
- 21:11Yeah.
- 21:12If you have 16 people, it's really tough.
- 21:16How many clinicians do you have here?
- 21:18We have two and a trainee.
- 21:19Yeah.
- 21:20She's just at the beginning.
- 21:22She's been in school for the last six months and she just has applied for her training
- 21:28license.
- 21:29We'd like more, but economically we can't do it at this time.
- 21:51Yeah.
- 21:52I remember you've told me before that y'all have Narcan here.
- 21:55Can you talk about that?
- 21:57We have it in case we need it.
- 21:58We talk about it also in alcohol and drug information school.
- 22:02And, you know, anyone that wants one or needs one, we'll give it to them.
- 22:07You know, we've been getting it from a gal from the street outreach and yeah, it's definitely
- 22:15necessary.
- 22:17It's a very good thing, you know, and we have it and, you know, we haven't had to use it
- 22:22yet, but it's there.
- 22:25Right on.
- 22:27Like anybody needs Narcan just can come on in and just get some.
- 22:32We're not going to go that far, but, you know, any of our clients that want it or anything,
- 22:38we don't want just, you know, people, you know, we have just a limited supply of it.
- 22:42But if someone came in and wanted some, yeah, they would say, I'm worried about my son or
- 22:46my daughter or my husband.
- 22:49You know, I would certainly, you know, we, you know, definitely give it to them.
- 22:54Yeah.
- 22:55And I think it's truly about keeping people alive until we can get them the help that
- 22:59they need.
- 23:00Absolutely.
- 23:01Everyone is someone's son or daughter and they matter and people are dying and it's,
- 23:07you know, I've been doing this for 14 years and at first, you know, and they would say,
- 23:13well, you're going to die if you keep doing it.
- 23:16And now with fentanyl, people truly are dying and all over the place.
- 23:22You know, I've recently, you know, known three people that have passed myself that we do
- 23:28recover, you know, that's the thing.
- 23:30And like I said, Olympia does have a very strong recovery community.
- 23:35We have a new Alano club on 10th and East side where, you know, they start at seven
- 23:41o'clock in the morning.
- 23:44You know, there's meetings throughout the day.
- 23:47There's online meetings.
- 23:50There's NAA, you know, and recovery is strong, but so is the disease.
- 23:59And you know, that's the thing that we're, you know, we're trying to do as an agency
- 24:04is get these people to join the recovery community because strangely enough, in addiction, that's
- 24:12a community also.
- 24:15And that's, you know, there's all kinds of communities about all kinds of things.
- 24:22It's finding what community you're drawn to and what community you need to be in.
- 24:29All of our employees are in recovery.
- 24:31You know, Mary, you know, she's really the face of that.
- 24:36Mary and Judy, they greet people in and they treat them kindly because they've been there
- 24:40themselves.
- 24:41Yeah.
- 24:42And then our other front desk person, Judy, she's many, many years in recovery.
- 24:49She's, you know, once retired and she came here to be a guest speaker in a group and
- 24:54we were like, we need to hire you.
- 24:57You are wonderful.
- 24:58And we, you know, she's like, okay.
- 25:00So she works three hours a day.
- 25:02She's in her mid seventies and she's a firecracker and everyone just loves her.
- 25:07She's like a grandma.
- 25:08You know, she, you know, and just someone walks in.
- 25:12You know, they don't want to be met and felt judged.
- 25:16You know, it's, you know, that was one of the things that I know we do well.
- 25:19It's like, Hey, I've been there.
- 25:22And you know, this is what we did.
- 25:24This is how we, you know, do this still, you know, come join our community.
- 25:52Tell me about the speakers, getting guest speakers.
- 25:55You know, we do have a guest lecturers come in and they're from different walks of recovery.
- 26:05You know, we have people from different fellowships.
- 26:07We've had Alan on command, had AA speakers.
- 26:10We've had NA speakers.
- 26:12We've had just a variety and it kind of breaks it up.
- 26:18And you know, people hearing other people's journey and recovery, we find that's very
- 26:24therapeutic.
- 26:25Yeah.
- 26:26Knowing that it's, you're not the only one and there's, it's relatable.
- 26:31Yeah.
- 26:32Do you, do y'all do like zoom meetings at all for any?
- 26:36No, we do not.
- 26:37If inclement weather were to happen, we would do zoom meetings.
- 26:42If we ended up in a snowstorm.
- 26:45We did zoom during the pandemic and you know, that was full time zoom, but we find it far
- 26:53more therapeutic and having that hands on approach of building that community.
- 27:02If people are in the same room together.
- 27:04Definitely.
- 27:05Yeah.
- 27:06In person, it's, it's, it's a different vibe.
- 27:09Yeah.
- 27:10It is.
- 27:31How do you work with the department of corrections or the court system?
- 27:35What we do is we have to have a release of information to even talk to them because they
- 27:41hit the laws, which is privacy laws.
- 27:44And then we send them with the permission of the client.
- 27:51We send them the information that we gathered from the assessment and then our recommendations
- 27:57and then we send out monthly reports to let them know.
- 28:01And that, you know, there, there can also be an incident report rules.
- 28:06We wouldn't wait the whole month if someone quit coming or something like that, because
- 28:11we are mandatory reporters, you know, once there's a release of information filed.
- 28:17So we deal with them, you know, send those reports out and occasionally we'll talk with
- 28:24them if need be, you know, someone's struggling or even if someone's doing well, we'll let
- 28:29them know, hey, we have a few department of corrections people that are, there's four
- 28:36of them that came in right around the same time and they're about ready to graduate.
- 28:42January 5th, there's four of them that are graduating and they're all doing well.
- 28:46They've had clean UA's since they've been here, just doing excellent and have blended
- 28:52right into our community and their perception and attitude is certainly really good.
- 28:59That's fabulous.
- 29:00Yeah, it's really good.
- 29:02They're on the reentry program, GRE.
- 29:05Yeah.
- 29:06Yeah.
- 29:07Tell me a little bit of history.
- 29:21So how is it that you were here doing what you were doing and how did you get here?
- 29:27Okay, so for 20 years I was a roofer and in February of 2000 I got clean and sober, you
- 29:35know, continued to roof and then I decided that I wanted to go back to school and get
- 29:42a degree.
- 29:43It was something that I'd always wanted to do.
- 29:47So I was in early recovery and started taking the placement test and, you know, I had a
- 29:56few of them in a row come back that I should be a counselor.
- 29:59So I went to Pierce College and got started.
- 30:03I went to school for two years to become a counselor.
- 30:08I learned a lot of things that I never would have known, you know, just as an addict in
- 30:14recovery, you know, all the therapeutic tools and became a counselor.
- 30:21I was a trainee counselor out in Shelton.
- 30:23Was it just for recovery counseling or just general like psychological kind of counseling?
- 30:28It was drug and alcohol.
- 30:30I did take mental health classes but I never got a degree in it, you know, which, you know,
- 30:36helps, you know, to be able to see the signs.
- 30:38But you know, I'm not a mental health counselor.
- 30:42Just drugs and alcohol.
- 30:43It was a two-year class.
- 30:45Went to work as a trainee.
- 30:46I worked for a couple years out in Shelton.
- 30:51Finished 2,500 hours worth of training and took the state test and went to work for Department
- 30:59of Corrections for a year inside the prison system.
- 31:03And then I went to work for six more years at an agency called Pierce County Alliance.
- 31:09Very big treatment provider out of Pierce County and they also run the Thurston County
- 31:13Drug Court Program.
- 31:15I worked in Thurston County and Pierce County as a drug court counselor and was able to
- 31:21start an in-custody jail program there that's still running today.
- 31:27And then the opportunity came up to purchase a treatment agency in Olympia.
- 31:34It was just after the pandemic.
- 31:36I hated to drive to Tacoma every day.
- 31:39And so decided to go all in and bought First Things First.
- 31:45It had been here before.
- 31:48Was able to hire a lady that I worked with who I thought was the best counselor I ever
- 31:54worked with.
- 31:55She was working out in Shelton for an agency.
- 31:57Is that Lisa?
- 31:58It is Lisa.
- 32:00And together, you know, we put together, you know, what we thought was effective.
- 32:06Between the two of us, we're both 14 years.
- 32:08We started as trainees together and have built a really, what we feel is a really strong
- 32:15program.
- 32:16We're both extremely experienced counselors.
- 32:21You know, we're both clinical supervisors, which doesn't mean a whole lot other than
- 32:25we can supervise new people.
- 32:28And it means also not only have we put in all of our training hours past the state test,
- 32:35we've also have another 10,000 hours worth of experience.
- 32:40So you know, what you're going to get here at First Things First is experienced counselors
- 32:45that have been through it.
- 32:47Absolutely.
- 32:48There's different approaches, but I know if I had open heart surgery, I would certainly
- 32:56want to have someone who's went through medical school operating on me.
- 33:22I remember in the previous interview with you, you said how long First Things First
- 33:28was here before you got here and it was like a mess.
- 33:32It was, yeah, definitely.
- 33:34It was definitely a different type of treatment center, you know.
- 33:42Yeah.
- 33:43And it was, I'm trying to choose the right words.
- 33:49I think a mess might be that.
- 33:52Yeah.
- 33:53Yeah.
- 33:54And how long, so it was here for a good while before you got it.
- 33:58Correct.
- 33:59Yeah.
- 34:00I think there were times along the way where it was a decent little treatment center and
- 34:05just changes in staff and whatnot.
- 34:09But we have totally revamped everything.
- 34:11Yeah.
- 34:12And you know, took our experiences from, you know, working at big agencies and have built
- 34:18a nice little treatment center here.
- 34:21And how long have you been here now?
- 34:23It'll be three years.
- 34:26I took over the day after New Year's three years ago.
- 34:31Wow.
- 34:32Yeah.
- 34:33So you're coming up on your third, fourth?
- 34:36Third year.
- 34:37Third year.
- 34:38Yeah.
- 34:39So that's important to know because I'm sure that, you know, word of mouth and there are
- 34:44people who might like have this idea about this place because of before.
- 34:49Right.
- 34:50And haven't heard yet that it's new management, new people.
- 34:55Yeah.
- 34:56So that's important.
- 34:57And that has certainly happened.
- 34:58The phone rings off the hook.
- 34:59We're, you know, we're extremely busy and a lot of it is word of mouth.
- 35:05Yeah.
- 35:06So any business, word of mouth is the best advertisement you'll ever get.
- 35:29You've mentioned outreach patients.
- 35:31Do you, do you do home visits at all?
- 35:34No, we do not.
- 35:35You're not yet?
- 35:36No.
- 35:37You're not yet?
- 35:38No.
- 35:39So that's part of, you know, just being a licensed counselor is, you know, the outside
- 35:46relationships is not encouraged for a counselor.
- 35:50Right.
- 35:51You know, especially going to their house or anything.
- 35:54Right.
- 35:55There's that transference.
- 35:56You bet there is.
- 35:57Yeah.
- 35:58Are you, are you by appointment only?
- 36:01Are you drop in?
- 36:02Both?
- 36:03By appointment only.
- 36:04Yeah.
- 36:05But one of the things we do is we definitely try to get people in within a week of calling.
- 36:13Like I said earlier in the interview, the window of opportunity closes and someone calls
- 36:21and says, today they say I need help.
- 36:24Well, I can see you January 22nd.
- 36:27Yeah, I know.
- 36:28By the time January 22nd rolls around, usually they're on to something else or possibly they
- 36:41might be dead.
- 36:44It feels good to help others.
- 36:45It does.
- 36:46It does.
- 36:47I'm doing what I'm doing.
- 37:06And you know, when I got cleaning, my journey began.
- 37:13I was living in my truck.
- 37:17I went to DSHS and I asked for help.
- 37:20DSHS sent me to all places.
- 37:23The place where I send people now, at the time it was called DAPC, but now it's Callen's
- 37:28Family.
- 37:29They sent me down there and it changed my life.
- 37:34Now I get to help people much in the manner that I was helped.
- 37:38It feels good.
- 37:39Pain forward.
- 37:40It truly does.
- 37:41Absolutely.
- 37:42When things come on, someone who's been struggling is the most rewarding thing ever.
- 37:48It ain't about money.
- 37:50Yeah.
- 37:51You know, what we do is we help people.
- 37:53Yeah.
- 37:54Tell us who you are.
- 38:01Oh, I'm Mary.
- 38:14Mary.
- 38:15Yeah.
- 38:16Yeah, the receptionist.
- 38:17The receptionist.
- 38:18And soon to be trainee.
- 38:22And we're going to train her for a year while she finishes up school.
- 38:27We're not going to push her into it.
- 38:29And you know, when she's ready to start as a counselor, she's going to be an excellent
- 38:34one.
- 38:35I think so.
- 38:36Yeah.
- 38:37She'll have a couple of years of experience before she starts.
- 38:41She's pretty spectacular.
- 38:42Well, I graduated and they couldn't get rid of me.
- 38:46I just stayed around.
- 38:49And this is what worked for her.
- 38:52Yes, I did.
- 38:53And now she's going back to school to pay it forward.
- 38:56Oh, yeah.
- 38:57She's been to how many treatment centers?
- 39:00Well, I think there's only four in Olympia.
- 39:03So BHR, Northwest Resources, St. Peter's.
- 39:10And then also, I know there's one more.
- 39:15But yeah, for some reason, this one worked for me.
- 39:18Yeah.
- 39:19And it was the community part just for her.
- 39:22It was a factor of when you came in here, it felt like a home.
- 39:26Rather than like court order.
- 39:30You know, it was more like a family and the presence of God is definitely felt here.
- 39:36And where other facilities, it just seemed like they were.
- 39:40Before, you know, she had been through all the court systems and anything, but that community
- 39:45thing that I talk about and treating people with positive regard, treating people like
- 39:50they matter.
- 39:51Yeah, y'all are doing really good work here.
- 39:54We try.
- 39:55We really do.
- 39:56Yeah, definitely.
- 39:57A lot of people graduate.
- 40:02Yeah.
- 40:03At other facilities, there was one facility I was at for two years and I don't think I
- 40:23ever was a part of a graduation until I came here.
- 40:27So yeah, that is strange.
- 40:30You know, having a ceremony and recognition that like actually physiologically, people
- 40:38release serotonin and oxytocin for that.
- 40:41You know, it gives people like this positive feeling, emotions, you know, having that recognition.
- 40:49If you just get like a little card that says, congratulations, you did it, you know, that's
- 40:56not the same effect as like physically having like a big to do about something.
- 41:03Yeah, we have a community dinner on graduation night where, you know, people, if they can
- 41:09bring in to a potluck, if not, we'll make sure that they have everything.
- 41:13And then they're given a really nice certificate, a coin that says first things first on it.
- 41:20And then we have a recovery plant that's in the other room and we run it and give them
- 41:28a part of the plant so they can take a part of first things first home with them.
- 41:33You know, that's the one thing is my job as a clinician is to get people ready for life
- 41:39after treatment.
- 41:40Yeah.
- 41:41You know, and make sure that they have the tools that they need to be successful outside
- 41:46of treatment.
- 41:47Yeah.
- 41:48You know, because it comes to an end then if, you know, if they're still not active
- 41:53in their recovery, the chances are that they're going to return to substance use.
- 42:01And you know, one of the things Mary has done real effectively and she's working with others,
- 42:07you know, and all of her other treatment attempts, she shied away from AA and NA and now she's
- 42:15very much a huge part of our local thing.
- 42:19She's sponsoring ladies that came in struggling.
- 42:23She's taken them through the 12 steps and, you know, she's part of this and she knows
- 42:29if, you know, that people depend on her for recovery now.
- 42:35And then if you're standing in a spot and you feel that you ain't got nothing to lose,
- 42:38I might as well have a drink.
- 42:40But you know, if you have that person that's like, well, you know, for example, these are
- 42:44made up names, Joe and Pete need me.
- 42:46I'm their sponsor.
- 42:47What are they going to do if, you know, you know, so yeah, we're, yeah, working with others
- 42:54is a huge part of it.
- 43:10So you're not just the receptionist, Mary, you also run a group?
- 43:15No, I don't.
- 43:17I haven't run a group yet, but I do sponsor a couple of girls through the AA.
- 43:22So you're a sponsor?
- 43:24Yeah, I'm about ready to get my SUDPT, which is the trainee certification to start doing
- 43:30groups and being trained.
- 43:32Cool.
- 43:33Yeah.
- 43:34So eventually.
- 43:35She's been in school for how long?
- 43:36A year out of January.
- 43:39You know, she initially did, looked at peer counseling, but, you know, we as an agency
- 43:47think people need more experience.
- 43:49Yeah, definitely.
- 43:50Yeah.
- 43:51Well, there's only so much you can get from a classroom.
- 43:55You've got to be out there and actually doing the thing.
- 43:58Right.
- 43:59And the length of class, like she's been in there a year, she's learned a lot of good things,
- 44:03you know, and, but to take a class that lasts a week long is not enough, you know, and there
- 44:08are wonderful peer counselors out there that are really good and that's really ties into
- 44:15the AA theme and everything.
- 44:17And, you know, I admire what they're doing and anyone that's helping anyone I'm for,
- 44:21I'm not, I'm not against peer counselors, but, you know, I just know that this thing
- 44:27is very complex and people are dying.
- 44:31And I, like I said earlier, if I had heart surgery, I would certainly want a surgeon
- 44:35who went to medical school.
- 44:37I see the peer counseling as a good thing.
- 44:40Like, you know, you want to be a sponsor, that'd be something that you should, you know,
- 44:45do for education-wise because it would really, really help sponsors, you know, but yeah,
- 44:51definitely knowing the science of addiction is really, really important.
- 44:55Yeah.
- 44:56So that you know, can I help?
- 44:58And also, with peer counseling, it's, a lot of it is having that self-awareness, you know,
- 45:05and what your, what your capabilities and your, what your limitations are with your
- 45:11own issues.
- 45:12And like I said, anyone that's helping anyone I'm for.
- 45:16Yeah.
- 45:17You know, you know, they see a lot of people in the trenches, you know, and people that
- 45:23are struggling in the tent cities and whatnot.
- 45:25And you know, my hat's off to anyone that's trying to help anyone, but you know, as a
- 45:31business owner and a clinician, you know, I really think that, that it's important that,
- 45:39you know, like you said, that they're referred to the right people.
- 45:45Mental health is, it's hard to get people into mental health.
- 45:49Yeah.
- 45:50You definitely don't send someone with bipolar to the police.
- 45:53No.
- 45:54No, that's not going to help.
- 45:56And you know, and someone who's been using methamphetamine for years is slightly schizophrenic.
- 46:02You know, someone who's, you know, done a large amount of methamphetamines for breakfast
- 46:09and you send them to a mental health assessment is going to present as very schizophrenic or
- 46:15bipolar or, you know, it's, you know, we got to get a person clean before we can figure
- 46:21out what part does the mental health play.
- 46:24Find out the baseline.
- 46:25Right.
- 46:26And you know, and we're, mental health's getting a lot of, you know, attention out there, but
- 46:32we got to get them clean before we can decide.
- 46:35I have a brother who has had struggles with both mental health and substance abuse.
- 46:41And the second he uses substance, you know, and he likes methamphetamines and marijuana,
- 46:48second that he uses them, he becomes extremely sick mentally.
- 46:55But when he's clean and sober, he manages just fine.
- 46:59So you know, that's one of the challenges that we have going on is co-occurring disorders.
- 47:07Dealing with the environment and the mental health and quite often the mental health and
- 47:11the environment are tied together.
- 47:13Absolutely.
- 47:14And once the substance is out of the system, a lot of people's mental health will improve.
- 47:21I'm not saying that their mental health ain't real.
- 47:23I know it is.
- 47:24Yeah.
- 47:25And you know, it needs to be dealt with, but we have to get someone clean before we can
- 47:32really give an accurate diagnosis.
- 47:34And you know, we don't do mental health here.
- 47:36We do send them out and we know work with other clinicians.
- 47:57You know, I got another guy that lives in a car and I feed him dinner most every night,
- 48:03you know, because he's a big man.
- 48:07He's like six foot five, about two fifty, you know, and he doesn't get enough to eat
- 48:13at the mission.
- 48:17You go down and you visit him?
- 48:19No he comes in the group.
- 48:20Oh he comes here?
- 48:21Oh in the group.
- 48:22Yeah.
- 48:23And our leftovers from lunch, you know, we keep him for him and say hey, you know, and
- 48:31he feels like family.
- 48:32I've talked to his mom, you know, he put me on the phone and you know, he's from North
- 48:37Carolina and his family is and he got caught up on legal charges.
- 48:43And you know, he's part of our family and this is where he comes for support and he's
- 48:49part of the community.
- 48:52And you know, glad to have him.
- 48:53He'll be here for Christmas breakfast and he'll take all the leftovers because boy can
- 48:58he eat.
- 48:59Yes he can.
- 49:00He's over there.
- 49:01He's doing really good.
- 49:03Yeah he is.
- 49:04Absolutely.
- 49:05He's been sober now since, you know, he had a couple beers on the fourth of July but since
- 49:12then, you know, he's been completely and totally sober and you know, he's working and he's
- 49:17about ready to finish up and once he's done with his legal charges he's going to head
- 49:21back to his family, you know, and if he takes that back with him, you know, the tools that
- 49:28he's learned, he'll stay sober.
- 49:30That's fabulous.
- 49:31Yeah.
- 49:32What would you just say to people who are hesitant to get involved in treatment?
- 49:55I would tell them to really just give it a chance, come sit in even, you know, before
- 50:00you get clean.
- 50:01You know, come and get an assessment and meet with us.
- 50:05You know, I've let people sit in on groups, you know, they fill out confidentiality forms
- 50:12and kind of see what it is and every time I've ever, it's a lot like being at a college,
- 50:18you know, what do you call that when you sit in on a class?
- 50:22Like a seminar?
- 50:23Yeah.
- 50:24Or a visitor.
- 50:25Yeah, we'll let them come visit and see if they want to do it.
- 50:29Because this really...
- 50:30Observing.
- 50:31Yeah, you bet and see if they feel that it would benefit them and anyone we've ever let
- 50:35sit in and there's been like four people this year, they've all decided to join group because
- 50:40it's a very positive group of people.
- 50:44Right on.
- 51:03Is there anything else that you might think of to share?
- 51:08No, not really.
- 51:10Other than, you know, if you have a loved one who is struggling with this thing, it's
- 51:18progressive.
- 51:19It's never going to get better.
- 51:20It's only going to get worse.
- 51:21So if you can encourage them to, you know, give this thing a shot and, you know, come
- 51:31in and see us if that's what the person wants.
- 51:35You know, just pressuring someone is...
- 51:37It never works.
- 51:39It's stressful.
- 51:40Absolutely.
- 51:41Yeah.
- 51:42I'm really glad to be here with you.
- 52:00I really appreciate you sharing what you do here.
- 52:05Everybody will be glad to know this.
- 52:07Yeah.
- 52:08Thank you.
- 52:28I hope you enjoy today's show and my interview with Tony Bartlett and Mary at First Things
- 52:33First.
- 52:34First Things First is located at the corner of 4th Avenue and Fairview at 1905 4th Avenue
- 52:42East across from Ralph's at the bus stop.
- 52:45You can reach them at 360-338-0600.
- 52:52Tune in on New Year's Day for our next show.
- 53:07That's it for today's resource report produced by Pathways to Agency.
- 53:12At Pathways to Agency, we are driven by the belief that everyone should have the tools
- 53:16and support to achieve their goals and thrive in their communities.
- 53:21Our mission is to bridge the gaps in understanding accessibility and trust by connecting individuals
- 53:28to resources and sharing information and processes that can lead to personal and community growth.
- 53:36Resource report offers information about existing and emerging nonprofits and resource organizations.
- 53:43Find out more at pathways to agency dot o r g.
- 53:47Chaos Radio is not responsible or liable for any views or opinions expressed in the interviews
- 53:54conducted by resource report.
- 53:56Till next time and thanks for listening.