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Latest / Futureproof Founder Podcast

Harnessing Data and Intuition: The Secret to Product-Market Fit | Eli Portnoy | 309

Eli Portnoy joins Jeff Mains on SaaS Fuel to dive deep into the world of B2B customer feedback, leadership, and scaling SaaS ventures.

Eli shares candid stories and practical wisdom from his career, including founding and exiting Sense360 and ThinkNear. He breaks down how BackEngine AI is changing the game for customer retention and voice-of-customer insights by harnessing AI to organize and activate the wealth of organic customer feedback that's already flowing through businesses. The conversation ranges from tactical product decisions and the dangers of confirmation bias, to transformative…

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