Latest / Dealer Talk With Jen Suzuki
Ep. 3 Don't Sleep on the Walkaround: The Service Drive Trust Builder!
Most advisors treat the walkaround like it's optional. It's not. In this episode of Dealer Talk with Jen Suzuki, I'm breaking down why the walkaround is the most underused but most powerful tool you have to build trust, boost credibility, and set the tone for approvals. You'll learn how to: Turn a walkaround into a stage for connection, not just inspection Slide in credibility without sounding salesy or pitchy Use visuals and proof (tires, wipers, lights) to make recommendations stick Add humor and humanity to ease tension and build rapport Transition customers smoothly into business with…
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