Latest / The Inspired Stories Podcast / How Greg Geehan Creates Healthcare AI Startups Through Scale Up Labs Venture Studio
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. My name is Anthony Kotaspodi and
- 0:17today's guest is Greg Gehan, Co Founder and Managing Partner at
- 0:21Scale Up Labs, a venture studio dedicated to creating high
- 0:24impact AI and smart systems ventures in the healthcare and
- 0:29advanced manufacturing space. Their mission is to use
- 0:32blueprint AI to spot real problems, build lean startups
- 0:37and turn smart ideas into fast moving companies engineered for
- 0:41early wins and lasting impact. Now, under Greg's leadership,
- 0:46Scale Up Labs has garnered attention for its unique
- 0:49approach to launching AI driven solutions, guiding entrepreneurs
- 0:53to transform innovative concepts into flourishing enterprises.
- 0:58Greg also brings a wealth of experience from his roles at
- 1:01Excel Hub, Venture Partners and Social Impact Partners,
- 1:04supporting disruptive technologies and global growth.
- 1:08He has successfully guided early stage ventures through funding
- 1:11rounds and international expansions, highlighting his
- 1:15knack for nurturing transformative projects.
- 1:18Among Scale Up Labs, milestones is forging strategic
- 1:21partnerships to accelerate IAI advancements in local and global
- 1:26markets. Now Greg's dedication to
- 1:28innovation helps shape the future of advanced manufacturing
- 1:31and healthcare. And before we get into all that
- 1:33good stuff, today's episode is brought to you by my company,
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- 1:58To find out if your company qualifies, contact us today at
- 2:01AD back benefits.com. All right, back to our guest
- 2:05today, Co founder managing partner, scale up labs.
- 2:08Greg, I appreciate you making the time to Share your story
- 2:10today. Yeah.
- 2:11Thanks for having me, Anthony. And I want to make sure that I
- 2:14got the pronunciation of your last name correct.
- 2:17It's Guillen. Guillen.
- 2:19Plus you're plus and. Everybody says it a different
- 2:22way, so it's no problem. I appreciate your flexibility on
- 2:25that. So Greg, you Co founded scale up
- 2:28Labs almost three years ago. Can you quickly take us through
- 2:32your career progression that kind of led you into this space?
- 2:37Yeah, a lot of people ask me that because it's it, it's kind
- 2:41of a winding, it could be a winding adventure.
- 2:43You know, what I found when I got out of college was I didn't
- 2:46know what I wanted to do. I got out in marketing,
- 2:49information technologies, and I've never done anything in that
- 2:52space beyond trying to help out my companies grow over the
- 2:56years. But so I ended up, I got on
- 2:58September 11th, 2001 was kind of like as the world imploded
- 3:03around us. I, I was backpacking Europe
- 3:05right after school and came back and had no job prospects, you
- 3:09know, the entire economy shut down.
- 3:11So I did things like sales. I ended up teaching for a year
- 3:13trying to figure out what I wanted to do.
- 3:16And then I ended up at a nonprofit company where I ended
- 3:20up meeting my wife, who was originally from Poland and kind
- 3:24of started to understand the business context.
- 3:27At that point. It turned out that I wasn't
- 3:29making the money I needed to make and, and a very expensive
- 3:32city like Boston in the, in that company.
- 3:35And so I decided to, to make a move into, into some into the
- 3:39private sector. And so I joined a start up and
- 3:42the start up was in healthcare and I'd never done anything in
- 3:45healthcare, didn't really know a lot about it.
- 3:48And during that process, they'd just been acquired by a bigger
- 3:51company. And then they were bought and
- 3:53sold multiple times. It went public.
- 3:55They changed their name three times.
- 3:57They went private again, private equity owned.
- 4:00And through this entire process, I, I kept taking on more and
- 4:03more of the company from the operational and relationship
- 4:06side. And I started to realize like, I
- 4:08really like the energy of never having enough resources, which
- 4:12can be very stressful. But, you know, understanding is
- 4:16like, how do you make your resources work to the point
- 4:19where you can hire the right people at the right time for a,
- 4:22for really what it's a transformative technology.
- 4:26Up to that point, I'd, I'd started a couple companies on my
- 4:29own, you know, like early on, I was always doing things like
- 4:32buying and selling gum at school, like in, you know, 6th,
- 4:357th grade and you know, so I had this like this, this idea of
- 4:38like how entrepreneurship should work.
- 4:40I didn't really understand it. And so while I, when I decided
- 4:45to move on from that company and I started looking at
- 4:47opportunities, I said, I'm going to move into start-ups.
- 4:49I'm going to, I'm going to join one earlier stage.
- 4:51Ended up not doing that at all, going to a bigger company that,
- 4:55but what was really cool about it is that they were in
- 4:58healthcare, but they worked, it's Athena Health.
- 5:00They they, they were working with start-ups in healthcare
- 5:04sector. So at the time they didn't
- 5:07incubator, they're investing in start-ups.
- 5:09There was, you know, a marketplace where we were like
- 5:12connecting them in there was an accelerator.
- 5:14And so it joined this really, really dynamic, interesting
- 5:17space that was really helping start-ups to grow.
- 5:22And that was the. Funding coming from Athena so.
- 5:26It was, yeah. You've got a pretty.
- 5:27Solid foundation under you then. That that's right, that's right.
- 5:30And I joined in on the operational side, but I was
- 5:33working, you know, as a small team and we were all working
- 5:36together. And from this, I, I, you know,
- 5:38Boston at the time was moving from, you know, being a little
- 5:42bit of a venture backwater where there was a lot happening in
- 5:45the, in the like pharma, tech, life sciences, things like that,
- 5:48where there's a lot of investment happening.
- 5:50But it really started to shift and concentrate investments into
- 5:54the Boston ecosystem, into things like digital health.
- 5:57And that's where I found my interest.
- 6:00And I ended up because I was really connected to these
- 6:02start-ups. I started to go into the Boston
- 6:06ecosystem. And at the time, this is pre
- 6:08COVID, right? Right up until COVID when this
- 6:11was happening, you could go into Kendall Square or downtown
- 6:14Boston and there be on a Thursday night, you go to
- 6:17Venture Cafe at the, at the Cambridge Innovation Center,
- 6:20where it's entrepreneurs, executives, industry leaders,
- 6:23educators coming together in one spot and, and just talking about
- 6:28networking. Or there'd be presentations like
- 6:30the country of, let's call South Korea or Canada or France.
- 6:34They would bring start-ups over into this one, one location and
- 6:38you go there for a couple hours, have a couple drinks.
- 6:40And then you go to a law firm across the street who would be
- 6:42hosting a, a pitch night for another, another sector that
- 6:46they were supporting. And you could walk down the
- 6:48street to another event that was hosted by by a venture, A
- 6:52venture fund. So there's always things that
- 6:54were happening here. And so I was able to start
- 6:55bringing some really interesting technologies and companies to
- 6:58the table at Athena. And through that, I started to
- 7:01really get interested in investing.
- 7:03So I joined an an investment group that at the time was
- 7:07looking for for people to Co invest alongside the fund next
- 7:10Gen. venture partners. And I really started the group
- 7:13in Boston that was, that was focusing on, on technologies in
- 7:16the healthcare sector. And so this got me really
- 7:19interested into, into the, you know, how do you start to build
- 7:22out, you know, networks within the in inside the startup
- 7:27ecosystem, but how do you start thinking about from an
- 7:29investment perspective? So that, that led me to Excel
- 7:33hub venture partners. So we actually ended up like Co
- 7:36founder and I were looking first in Poland, which is where I have
- 7:38connections. My wife is from there and there
- 7:40was an increasing ecosystem similar to what we saw here in
- 7:43Boston at the time. And we're saying, hey, if we, if
- 7:46we invest in a company in Poland, bring them to the US,
- 7:49you're going to see a 4X increase in the valuation of the
- 7:52company just by bringing them to the US and getting investment.
- 7:55Here and why is that just because sort of the cost of
- 7:58Labor to sort of get it off the ground is is lower there?
- 8:02Yeah, it's actually an ecosystem issue.
- 8:04And so it's not just the capital, but companies that are
- 8:08that are outside of certain ecosystems like let's call it
- 8:12the West Coast, Silicon Valley, Boston, LA, New York.
- 8:16You have you have a couple major issues. 1 is that you can get a
- 8:19lot of early stage funding, usually government backed, but
- 8:23you're not going to get the next the next funding round as
- 8:26easily. There's just not as much money
- 8:28in it. And so a start up gets this
- 8:30early funding and they need to immediately get to revenue
- 8:34production. And so EBITDA becomes the
- 8:37driving factor in that company as opposed to growth.
- 8:40And so in a place like the US, what we're saying is I'm going
- 8:43to give you a bunch of money right now and I want to see you
- 8:46grow 100 X so I can see my return because I know the next
- 8:51round, there's an investor that's out there that will give
- 8:53them, give that company a lot more money.
- 8:57In a place like Europe or Latin America or really most other
- 9:00places outside the US and even places in the US, you don't have
- 9:05that next round. Or if you do, it's really small.
- 9:08So the only way you can grow is to do it through revenue
- 9:11production. And so when you, when you think
- 9:13about it, it's like if you're using your revenue in order to
- 9:16grow your company, you have far less of it because of your
- 9:20margins, etcetera. You're still trying to still
- 9:22trying to grow in order to capture that next big growth
- 9:25cycle. So what happens is you come, you
- 9:27bring a company that has a great technology, great founder, great
- 9:30opportunity, global position like technology opportunity and
- 9:34you bring them to the US and you find an investor here, they're
- 9:37just going to give them a bunch of money and say grow.
- 9:39All of a sudden you're, you're levelling that company up to
- 9:43what AUS investment valuation would be because it's no longer
- 9:47tied to EBITDA. It's now tied to, hey, what's
- 9:49the future? And the future is big.
- 9:51It's just we have a bigger market here.
- 9:52We've been doing this a lot longer than than everywhere
- 9:54else. Yeah.
- 9:56OK, we found this in Latin America.
- 9:58We found this everywhere. So we moved to Latin America as
- 10:00part of Excel Hub because you know, a lot closer time zones
- 10:03and things like that. But there's great technologies
- 10:05everywhere, great founders everywhere.
- 10:08And so how did this kind of eventually lead to the
- 10:10inspiration for starting Scale Up Labs?
- 10:12Yeah. So when Excel Hub was looking at
- 10:15these companies come in and we ended up meeting our our other
- 10:19Co founders. So there are a couple of
- 10:21companies that came together. We are all thinking the same
- 10:23way, all small businesses here in Boston, all multiple
- 10:26start-ups in under their belts, investments, things like that.
- 10:29And so we had started to find companies in Latin America and
- 10:32Europe to bring to the US through our accelerator
- 10:34programs. And we saw the same thing Forex
- 10:37valuation increase. We proved it out a number of
- 10:39times. It was really, we were getting a
- 10:41lot of traction, great companies.
- 10:43And, but we, we kept coming back to our roots of we're creators
- 10:47at heart and we've all started multiple companies.
- 10:50We, we like to take a company from like a -1 to 0 and then
- 10:53zero to 1, right? And so like we, we, what we
- 10:56realize is that we could try to force ourselves into being
- 10:59traditional investors like venture capital, or we can go
- 11:02back to our roots and actually start the companies from
- 11:04scratch. And that's the concept of a lab,
- 11:06right? Or venture studios, as you, as
- 11:08you might call it. And So what we realize is that
- 11:12we also have a really, really interesting value proposition
- 11:15that not everybody has. Two, there's actually two of
- 11:19them. One is that we have this
- 11:20international, this international presence.
- 11:23So we know how to get devalued or undervalued assets,
- 11:27undervalued entrepreneurs that can make a real difference.
- 11:30And two is that we're right at the forefront of major changes
- 11:35within the AI sector, right? So it's not just AI as a tool.
- 11:40There's a lot of development happening, but we actually sit
- 11:43kind of in the MIT ecosystem. So my Co founders are helping to
- 11:47develop the next version of what you'd call identified AI, the
- 11:52protocols around how they're all going to communicate small, you
- 11:55know, small language models to small language models.
- 11:57And because of that, because we have the, this ecosystem here,
- 12:00we can connect these great technologies to solve real
- 12:03business needs into the US and make them stronger by bringing
- 12:08these other tools in that we have access to.
- 12:11And this creates a really strong value proposition.
- 12:13And because of that, we're now able to do rapid prototyping
- 12:17for, for new businesses. We have what we call blueprint
- 12:19AI. It's a, it's a, it's like what
- 12:22you call like an engine, right? We can take all these market
- 12:24signals. We talk to corporations, we talk
- 12:27to technology. So like these are our
- 12:29international spaces as well as, you know, what are we hearing
- 12:32here? And then we talk to investors
- 12:35and say, what is it that people are, are, are investing in?
- 12:37We're able to take that information and start to put
- 12:39together a rapid prototyping process that does not require a
- 12:44lot of resources on our side because we're using this IP that
- 12:48we've created internally to create rapid prototypes.
- 12:51We can get that into market in 30 days.
- 12:54We then can figure out how's it responding and we can then make
- 12:59iterations until we figure figure out if we have a real
- 13:02product and then that product can become a company.
- 13:05Let's unpack a little bit what you're saying about AI here.
- 13:09You know, I, I talked to a lot of my guests about AI, but most
- 13:13of us are using it in terms of like ChatGPT or, you know,
- 13:17Claude or, you know, one of the other like similar large
- 13:20language models out there. And I don't know, we feed in
- 13:24some context, some text and it gives us some feedback and it's
- 13:28super helpful. I hear a lot of my guests tell
- 13:30me that it's, it's really, it's really improving their, their
- 13:35efficiencies in a great way. But I, I feel like what you're
- 13:39involved with and what you are seeing in the way that you're
- 13:42using it is on another level that a lot of people outside
- 13:47that space probably aren't really tied into.
- 13:50So when you talk about AI becoming identified, I think
- 13:54what you're saying is the AI agents that you can build to do
- 13:58particular task. Can you maybe give an example of
- 14:00that? Yeah, no, absolutely.
- 14:03So AI is a tool and if you think about things like a large
- 14:10language model, when you can sell it for $20, when you have
- 14:14it for free or the premium version for $20.00 a month per
- 14:17person, there's not a lot of value being created there.
- 14:20There's, you know, it's something that has that can
- 14:23create a lot of micro value to somebody if they know how to use
- 14:26it. So how do you talk to your data?
- 14:28Most people can use it to like create documents and things like
- 14:31that, but most people don't realize you can actually use
- 14:33them to talk to your data by importing your data into what's
- 14:37called chat chip BT and then asking you questions.
- 14:39It can actually produce a lot of a lot of information and a lot
- 14:42of people aren't aren't familiar with that being being a real
- 14:46value that you can create. In some ways, that model is
- 14:51going to continue. Large language models are going
- 14:53to continue to add value, but it's going to become more of the
- 14:57within the fabric of how businesses occur.
- 14:59It's like the Internet. It's going to be the Internet.
- 15:02The future of value is going to be created on on different value
- 15:08proposition. And that's really tied to a few
- 15:11different things. One is agentic AI.
- 15:14So these are agents and how do you build out agents that work
- 15:17with other agents to create value on top of value.
- 15:21So you have one agent doing one thing, you may have 33 agents
- 15:24that take what that agent has, create other things and you can
- 15:27create value to it. 2nd is small language models.
- 15:30So small language models is when you take these bigger large
- 15:36language models and you put them out onto the edge.
- 15:38So this is in our company, we have a lot of data.
- 15:42We can train models on our data that stays within our our walls
- 15:47and we can structure value creation based off of our IP.
- 15:52We can use that to create value as out to the outside world
- 15:56products, you know, consulting, you know, other things that
- 16:00other companies can consider to be value, right.
- 16:03And then the the third one is around decentralized AI.
- 16:07So decentralized AI is when is when you're communicating across
- 16:12with other decentralized AI. So it's, it's, so it's, it's
- 16:15taking out of the large language models and then figuring out how
- 16:17to communicate across your small language models and your agentic
- 16:22AI. So when we're working within a
- 16:24space and we're looking at building a company, we're not
- 16:27just taking can can I build a wrapper on top of Chachi PT.
- 16:30We're actually building these proprietary models that create
- 16:34value that use agentic AI in order to build value on top of
- 16:39these small language models. And then we're working with
- 16:43decentralized AI in order to communicate with other small
- 16:45language models. So that's the future.
- 16:48And if the companies are not actually putting that natively
- 16:51into their businesses or figuring out how to create value
- 16:53within their businesses, they're going to be left behind in the
- 16:56longer in the longer. Term so the difference between
- 16:59the small language model and a large language model it am I
- 17:02understanding it correctly? A small language model is it's
- 17:06trained on your particular set of data.
- 17:09That's right. What it is that you have that's
- 17:11sort of proprietary to your company.
- 17:13OK. And so it's kind of walled off
- 17:15in a way so that, you know, ChatGPT, you know, can learn
- 17:19from kind of what I'm inputting to it.
- 17:21And you know, that can in some way, shape or form perhaps get
- 17:25disseminated to other folks. But on a small language model
- 17:27that's it's kind of a, there's like a firewall around it, so to
- 17:30speak. That's right.
- 17:31From a value perspective, if you can enter it into ChatGPT and
- 17:34get A and get a result, everybody can.
- 17:37There's no differentiation. If you're training on your own
- 17:40proprietary data, you can create something that has value for
- 17:44your business. And so how does somebody create
- 17:46their own small language model? Well, I, you know that there's,
- 17:50there's technology experts who understand how all that work.
- 17:53You know, it's not something you just go and do you need to, you
- 17:56need to understand it and there's going to be a lot of
- 17:58value that's created for, you know, the, the people who really
- 18:02understand this in, in in the future.
- 18:04I'm, I'm really, really fortunate.
- 18:08I'm not, I'm not on the technical side.
- 18:09I'm, I'm more on the business side, but I have three partners
- 18:13within our organization that are really, really in the depths of
- 18:18creating this next level of AI, what you call small language
- 18:22models. And they are building that out
- 18:24with us with the input across the entire organization.
- 18:28Can you give an example of multiple agents, AI agents kind
- 18:33of working on the same data set to, I don't know, kind of have
- 18:36this multiplicative effect? Yeah.
- 18:39So, OK, so we have a, we have a company called Meshify and
- 18:43Meshify and the way that that it works is you have an agent.
- 18:48The, the whole premise of this is that we believe that your
- 18:52traditional structure around CRMS, let's call it, is going to
- 18:57disappear as a, as AI becomes stronger.
- 19:02Mostly it's because data is dirty and most of these in the
- 19:05most of these systems and the way you're going to interact
- 19:07with it is going to be very different.
- 19:09It's going to be much more intuitive.
- 19:10It's not going to be like put it into a certain table and then
- 19:13we'll access in a certain way and somebody has to make a
- 19:15decision on if it brings value to the company or not.
- 19:18So Meshrify, what it can do is it can actually interface with
- 19:22your Gmail, what's called Gmail. If you use a business Gmail, it,
- 19:25it, it will actually look through all of your data.
- 19:29It can, that's your emails incoming start to figure out
- 19:32where there's, where there's opportunities.
- 19:35It can then go into your internal, it's called your small
- 19:39language model. So in a practical sense, let's
- 19:42say that I have, you know, I'm trying to do an, I'm trying to
- 19:45do invoices. I'm trying to create a quote or
- 19:47an invoice or something like that, right?
- 19:49And I know there's this, there's all this information.
- 19:51I have 2000 SKUs. I need to be able to figure out
- 19:54based on what they're asking for, what the right quote or
- 19:58proposal could be and then get it out to the right people at
- 20:03the right time. So inside the agent looks
- 20:06through your emails, starts to look at where the value is.
- 20:08You have other agents who are going out to your data, to your
- 20:11internal data to figure out here are the right right potential
- 20:15opportunities that would solve their problem.
- 20:17You have other ones that are figuring out the value, other
- 20:19ones that do research on the outside to figure out how you
- 20:22craft a message and what it will do is overnight while you're
- 20:26sleeping. It will start to craft out all
- 20:28of these emails and proposals. When you walk in in the morning,
- 20:33you can just look through it. You're going to find stuff that
- 20:37you've forgotten about, you know, like an e-mail that you
- 20:40missed, things like that. This is going to bring it to
- 20:42light and help you really very quickly get off these proposals
- 20:46to the right people, asking them for the right thing and putting
- 20:48the right thing in there. And then it learns.
- 20:51Then it learns over time how how did we do?
- 20:53So it gets stronger. The future of this is on the
- 20:56other side. If that other company that
- 20:58you're trying to run a proposal with has a version to Meshify or
- 21:01a similar one, the agents behind the scenes can actually
- 21:04negotiate with each other because one has the value, one
- 21:08knows the value on our side. You they can start talking and
- 21:10start to say, hey, here's a potential, here's a potential
- 21:12opportunity. So when you walk in in the
- 21:14morning, you kind of have it already figured out.
- 21:17Now you need to eval, you need to add your own value to it,
- 21:19right? Like the future, future value is
- 21:21not AI can't do that and it's not going to be able to do that
- 21:24for a while. It can create, it's kind of it's
- 21:26idea of it. Now you come in and you have
- 21:29basically everything kind of figured out and you, you can,
- 21:31you can solve it. So that's an example of how
- 21:33agents can work behind the scenes and circumnavigate to CRM
- 21:37or other processes, Google Drive, things like that.
- 21:40That's really interesting. OK.
- 21:42So I've got a better understanding of how multiple
- 21:45agents can be working together sort of behind the scenes.
- 21:47I've got a better understanding of the small language models.
- 21:51Help me wrap my head a little bit more around decentralized
- 21:53AI. So decentralized AI is when you
- 22:00have basically other small models that are working outside
- 22:05of an LLM. Consider an LLMA centralized
- 22:07data source. And so a centralized data source
- 22:10has lots of data. It's been trained on everything,
- 22:13right? So call it your ChatGPT.
- 22:15Now you start taking it and you put it onto your computers and
- 22:18you're, you're doing training internally.
- 22:20So you're creating your small language models.
- 22:22Eventually you have things like on your phone, your phone has
- 22:24more and more AI tied into it. You're going to start being able
- 22:28to do processing and learning that's hyper personalized.
- 22:31Hyper personalized means that when I pick up my phone and do
- 22:34certain things with my apps and I have my day-to-day things that
- 22:37that that it does, it's going to hyper personalized information
- 22:42and the way that my my phone works with me now to connect all
- 22:49of that right now you go into one centralized location, which
- 22:52is the LLM and you say HITPT. Here's my prompt and it provides
- 22:55output. Decentralized means when you
- 22:58have like multiple, multiple small language models are small,
- 23:02like multiple edge devices that are connecting, how do you
- 23:06connect all of those to provide value?
- 23:09So if I go into one place, how, how are how am I managing the
- 23:12data coming from here into my small language model?
- 23:15And then how and what are what are the ways that they're going
- 23:18to be able to connect and communicate?
- 23:21OK, so that that's super cool. Thank you for that explanation.
- 23:25Now I really want to hear about Blueprint AI and your rapid
- 23:29prototyping. Can you walk us through a
- 23:31specific example? Because when I think of rapid
- 23:35prototyping, I think of like 3D printers we're making, you know,
- 23:38a physical part, but you're talking about it in a very
- 23:41different way, like your rapid prototyping, like software and
- 23:44AI companies. Right.
- 23:47Yeah, it's so if you think about in the life cycle of a start up,
- 23:53generally it's somebody makes a decision that they want to start
- 23:57a company because they've seen some sort of problem or they
- 23:59think they have a problem and they spend a lot of time
- 24:02whiteboarding it, putting together pitched presentations,
- 24:04starting to think through how to code it.
- 24:07What is the problem, What's the what, what's the major problem
- 24:11and what could be the solution that can solve that problem.
- 24:15And that that's a lot of manual work that goes into it.
- 24:17It requires somebody who kind of knows, knows the space.
- 24:22Then you have the problem of figuring out does the customer
- 24:25actually want it? And you have things like jobs to
- 24:27be done. You have whole industries that
- 24:29all they do is interview people to find out will they actually
- 24:32buy the solution that you've put together.
- 24:34Then you code it and you iterate it and you eventually put
- 24:37something out into the market that you need.
- 24:39Now you need to build one of the major reasons that so many
- 24:43companies fail in the start up space, which is the majority of
- 24:46them is because the ability to sustain that and create and
- 24:50understand the value is housed within a certain individual that
- 24:54is the entrepreneur. And so finding the right person,
- 24:58the right problem, the right solution and the right ability
- 25:00to execute on it is really is really hard.
- 25:03So now what we can do within Blueprint, Blueprint AI is
- 25:07actually to start to rapidly iterate on a lot of those
- 25:10processes using a genetic AI. So for example, jobs to be done,
- 25:15well known practice cost a lot of money, takes a lot of time.
- 25:18We have actually built out internally the ability for you
- 25:22to pose a problem or solution. And we can we can capture a lot
- 25:25of that from like our thesis on on talking to, to corporates,
- 25:29etcetera. And then what that does is
- 25:32systematically use agents to start to figure out what is the
- 25:36mission in the vision? What's the problem?
- 25:38How do we think that? And before you even get to a
- 25:40solution, it starts to figure out who's the persona and it
- 25:44starts to use already known information out in the out in
- 25:48the Internet, right? And it's like created these, it
- 25:50creates A persona. Who is the customer?
- 25:52Why are they the customer? What's their age, back story,
- 25:55education, everything that you would normally try to figure out
- 25:59and it will rapidly interview them virtually.
- 26:02And So what does that mean? It, you know, it uses our tools
- 26:05to say, if I was going to interview somebody with this,
- 26:08what do I know about these types of people that can help me to
- 26:11provide like a real answer and will actually create a whole
- 26:14story and interview. And then that interview, you
- 26:16have agents that will look at those interviews and start to
- 26:19figure out what would be a solution.
- 26:21So like, it figures out what are the problems that they have in
- 26:23their day-to-day lives and what really pains them.
- 26:26Because at the end of the day, nobody buys a product unless
- 26:28there's that, unless there's a solution that solves a real pain
- 26:31point, right? Like people don't want to spend
- 26:33money unless it creates value for them.
- 26:35So what the agent is doing is looking at those pain points and
- 26:38trying to figure out what are those technologies that could
- 26:41solve the problems. And it will create a whole list
- 26:43of them, right? And then you're basically.
- 26:46Creating a focus group out of thin air.
- 26:48That's it. That's it.
- 26:50Now what we figured out is our first version of it.
- 26:52We're like, yeah, maybe this is like 50% there.
- 26:56Like, you know, there's some good things.
- 26:57It's really basic, like I could have figured that out on the
- 27:00back of an app. Yeah.
- 27:01And then we've slowly built it. We think we're closer like 7080%
- 27:05there. But what, what that gives you is
- 27:07that rapidly, within 3 to 5 minutes, I now have new business
- 27:12ideas that solve really potential problems.
- 27:15And we can use that internally to say, hey, now, now let's go
- 27:19do our own research things that we know and we're going to
- 27:22figure out if it makes sense or not.
- 27:23We keep feeding that information into our, into our agents and
- 27:27they're going to keep getting better and better and better.
- 27:29So as everybody knows, you actually have agents that can go
- 27:33and create code really fast. So for example, we actually
- 27:37created some of this code within like, you know, you know, a
- 27:42week, 3 days that would have normally taken months and months
- 27:45and months to code. So now what we can do is very
- 27:47rapidly go out and create a, create a workable solution of a
- 27:51minimum viable product that we can bring out to people that we
- 27:54think are the real stakeholders and get their reaction to it.
- 27:57And if it doesn't work, what do we spend?
- 27:59A few hours instead of months and maybe millions of dollars?
- 28:04So where does the original seed of an idea come from?
- 28:08Are you guys feeding that in or are you just sort of pointing
- 28:12one of the agents in the direction of we're interested in
- 28:16healthcare based software? Like you've got all these
- 28:18different personas, go and come up with some ideas for us,
- 28:23right? Well, remember that a lot of
- 28:25this technology is still very new.
- 28:27A lot of agentic AI is still like a it's still being figured
- 28:30out. So for us, it's the same thing,
- 28:32right? We have a lot of this IP that's
- 28:35been developed, but we're continuing to build more
- 28:37overtime. We're building these building
- 28:38plots so that we can continue to use them as we spin them out.
- 28:42So there's still a lot of manual piece upfront for us, which is
- 28:46why we're very focused on energy, advanced manufacturing
- 28:50and healthcare because we know the space really well.
- 28:53And when we talk to corporations, so we actually
- 28:55physically go out and talk to corporations, we generally
- 28:58understand where there's major pain points.
- 29:00And what we can do is feed that in to start to figure out what
- 29:03are the, what are the underlying technologies that might be able
- 29:05to solve some of those pain points.
- 29:06So there's some manual work upfront, but what's nice is that
- 29:10we can enter in just a high level like this is we think we
- 29:13need to solve this and our agents will actually completely
- 29:16refine it within seconds. Say, OK, this is what I think
- 29:20you're saying. Here's what the here's how I
- 29:23reconstitute that to have a, to be rarely concise on what the
- 29:28problem is we're trying to solve.
- 29:29And then it picks it up from there.
- 29:31So we solved some manual manual prompts in between.
- 29:34We can't do everything. Everything.
- 29:36I mean, that'd be incredible. We'll get there.
- 29:38Hope someday. But you know, a lot of the
- 29:41inputs are still manual. So how many ideas are you guys
- 29:44kind of tinkering with, I don't know, on a weekly or monthly
- 29:47basis? I mean, given this rapid
- 29:49prototyping process, I mean, I'm an entrepreneur.
- 29:52Like I, you know, I know how our minds are wired.
- 29:55Like you walk down the street and you see three opportunities,
- 29:58you know, and, and it's like, well, one thing an entrepreneur
- 30:01has to learn to do up until this point in, in history is to
- 30:06focus. I can't, I can't go after all
- 30:09those 3 new opportunities I just saw in the last 10 minutes.
- 30:12I, I got to stay focused. That's right.
- 30:14Now what you're talking about is, oh man, I got all these
- 30:17ideas like let's get the agent started.
- 30:20I'll, I'll, you know, come back tomorrow morning and, you know,
- 30:22we'll have a prototype that we can go and show people.
- 30:25So like how many are you guys kind of kicking around on a
- 30:28regular basis? There's always ideas.
- 30:30So what's, what's really what, what's really great about this
- 30:34process is that when you get a whole bunch of these ideas that
- 30:37come out is that in reality, you're going to try to distill
- 30:40it into one, one major solution, right?
- 30:43So like our goal right now is six to seven new companies a
- 30:46year, right? So it's not huge numbers.
- 30:49In order to get there, we need to create a lot of interest.
- 30:52And so we have, we have internally have processes to
- 30:56help us to figure out like which ones do we want to go after, you
- 30:59know, your traditional like investment committees.
- 31:01But for us it's more, it's more like from a business
- 31:03perspective, is the problem big enough?
- 31:06Is the solution strong enough? And we kind of go through these
- 31:09processes and that helps us to really start to, to focus in.
- 31:13So we may have, you know, 1012 ideas a year that we really want
- 31:18to pursue that can start off with many, many more ideas that
- 31:22are input into, into our platform for, right.
- 31:25Like, for example, I'm working on one right now that I really
- 31:28like in the therapist space, it's the referral referral
- 31:32space. And there's a company that we
- 31:33know that's created kind of a front end for it, but doesn't
- 31:36have any of the AI infrastructure.
- 31:38And I started looking into this through one of our, you know,
- 31:42some people on the team who brought that to our attention.
- 31:45And, you know, talking to like my chiropractor, he's like, oh,
- 31:47we need something like that too. And so all of a sudden it, it
- 31:51takes on a life of its own because you start to socialize
- 31:53it and people give you feedback that helps you really start to
- 31:57define it. And you can take all these
- 31:59multiple ideas that are kind of floating out there and start to
- 32:03really crystallize it into a real, real potential problem and
- 32:06solution. And we create decks around it.
- 32:08Like a pitch deck has to be created.
- 32:10Otherwise we can't tell our story.
- 32:11If we can't tell a story around it, then there's probably not a
- 32:14lot of value in it. So we go through the same thing.
- 32:17And then a traditional start up entrepreneur would do.
- 32:21And you know, like, let's figure out the financial model, let's
- 32:23figure out the pitch, like who's going to buy it?
- 32:26Who are the stakeholders? And so it needs to like to get
- 32:29to that six, we're going to have to do that a bunch of times
- 32:32every year. What is the, I don't know, sort
- 32:35of the leading key indicators that, OK, we've got something
- 32:40here, This one doesn't have to go on the garbage heap.
- 32:42This one is going to be one of the six or seven that we push
- 32:45forward with this year. So clear stakeholders and
- 32:49potential first buyers, right? So like we talk to corporations
- 32:53all the time, small, small, all the way up to multinationals.
- 32:58And one thing that you know, becomes clear pretty quickly is
- 33:02when we start socializing it, will somebody actually buy it?
- 33:05So we don't want to just go create and put a lot of cash
- 33:09into creating something that doesn't have like your first,
- 33:13your first early adopters already built in.
- 33:16So that's really where we where we like the pivot starts to
- 33:19happen. You can have as many ideas as
- 33:21you want, but if nobody's going to buy it, then there's no value
- 33:23in it. And so for example, we work with
- 33:26like some industry organizations that work with small to medium
- 33:29sized manufacturing companies in Massachusetts and more
- 33:32nationally now as well. We think right now that small to
- 33:37medium sized businesses are an underserved market.
- 33:40If you think about most of these big, big tech start-ups, they,
- 33:44most of them end up pivoting to some sort of enterprise solution
- 33:47because there's a lot of money there.
- 33:49But it turns out that only 6%, we think this is what the
- 33:53industry says about 6% of US manufacturers are using
- 33:58technology on a day-to-day basis.
- 34:01Most, most manufacturing companies are still using paper
- 34:05or no data like paper travellers.
- 34:07They go around traditionally a, you know, like non AI type
- 34:12technology companies. You need the big dollars coming
- 34:15in from the big, big manufacturing companies in order
- 34:18to justify the cost of develop doing all the development work.
- 34:22Well, we can rapidly create AI that is a lot cheaper.
- 34:26And all of a sudden we have this massive market that we can go
- 34:28into and help to solve some of their, their most pressing
- 34:31needs. So this gives us like this
- 34:33direct feedback loop. And what we do is we, we narrow
- 34:36it down and we say, OK, this is here's a bunch of ideas that we
- 34:39think can solve the problem. We've heard that they'll
- 34:43actually buy this. Let's move that into the into
- 34:45the top of the tunnel, right? So you've got a lot of
- 34:48relationships where you're going to show kind of these these
- 34:51decks and these like early prototypes to say, is this
- 34:54helpful? Is this something you would use?
- 34:56No, no, no. Oh, yeah, we want that one.
- 35:00OK. We've, we've heard a few yeses.
- 35:02We've got some commitments. We're going to move forward.
- 35:04What what does the process look like from there?
- 35:07I mean, you've had the AI, you know, help you spin up the
- 35:11coding, you know, kind of build, build the tool.
- 35:15How long before? Like I don't know, the company
- 35:19has launched. Is it like?
- 35:22Everyone as you start getting some yeses.
- 35:25Yeah. I mean, everyone is a little
- 35:27different, right? So like we need to find a
- 35:30management team for it, right? Look, we can't do everything
- 35:33with a small set of resources that we have.
- 35:35We run very lean. And so we have to go out and
- 35:39find a team to actually like turn it into a real business.
- 35:42And so that could take a little while.
- 35:45It could be as soon as we get our first customer in, we need
- 35:48to start doing rapid prototyping around it and therefore we're
- 35:51going to spin it off. So like right now we have a
- 35:54couple companies that have been incorporated, but we have a
- 35:57bunch more that have not been incorporated, but are still
- 36:01there's like AMVP within, within the structure of our lab that
- 36:06can allow us to go out and make sales.
- 36:08And eventually when we think there's enough critical mass,
- 36:11we'll start to think about the management team.
- 36:12So everyone is a little different because each company
- 36:14is, is a little bit different. Our, our goal is to create, you
- 36:18know, lasting companies that can, we can get an exit in 2436
- 36:23months if we can get some sort of M&A or continue to grow it
- 36:27over a longer period of time. In either case, it needs to be a
- 36:30real business that has real, real management around it.
- 36:34You guys started this scale up labs not quite three years ago.
- 36:39So I'm going to guess you haven't had anybody sort of
- 36:42graduate to that stage of an exit or?
- 36:45Not yet, no. No, we have some that are, you
- 36:48know, like health. Q is one of them that that we
- 36:51think is starting to get enough traction where that might happen
- 36:54in the next, you know, 12-14 months.
- 36:56It's really extraordinary how we've seen health systems just
- 37:01need and want what this is and at some point somebody's going
- 37:05to gobble up. So we focus on denied claims,
- 37:08you know, in the news, healthcare claims in the news,
- 37:11I'm sure you've seen with United Healthcare and some of the some
- 37:14of the other issues that happened.
- 37:15You know, it's a massive, it's hundreds of billions of dollars
- 37:17in waste. And on one side you have the
- 37:20insurance companies that are leveraging in AI in order to
- 37:23deny claims. In many cases, they're they're
- 37:26denying them, but they're not very successful at having a real
- 37:29reason why. It's just, it just does the work
- 37:33on the other side is that you have health systems that are on
- 37:37the verge of bankruptcy and they have something like 100 days of
- 37:40operating capital sitting in, in these, you know, they, they do
- 37:43unbelievable amounts of revenue in the door, but they don't get
- 37:46paid out on a lot of it because they get they get denied.
- 37:49And so because of that, they're always on the verge of
- 37:51bankruptcy. And So what we're doing is, you
- 37:54know, one of the, one of the issues that happens is that when
- 37:56it comes back is the denied claim.
- 37:57There's usually no information on why, it's just a generic,
- 38:00this was denied because of and you need to have somebody go in
- 38:04and work on each of those claims to figure out if they're going
- 38:07to resubmit them. As a result, it's like $54 per
- 38:11claim in overhead. And the vast majority of them,
- 38:14especially the small dollar amounts, never get resubmitted
- 38:16because they don't have the resources to do it.
- 38:18On the AI side, it's very, very, you can take a lot of complexity
- 38:22and start to figure out what are the anomalies that are causing
- 38:25these to happen. And from that we're able to
- 38:27start clustering and figuring out where the why these were
- 38:31denied so that they can be adjusted and sent back very,
- 38:34very affordably and, and effectively.
- 38:37Longer term, we're going to become almost like a copilot
- 38:39where we're saying, hey, we know based on the information you put
- 38:42into this claim, this is going to get denied likely because of
- 38:45this, this and this. Make the change now.
- 38:47So it never even comes back as a denied claim.
- 38:51That's pretty exciting. And I'm gonna guess your target
- 38:54customers and maybe even target acquirers would be like these
- 38:58health systems that are health. System.
- 39:00They're, they're cash strapped, right?
- 39:03That's right, yeah. And they they need the extra
- 39:05revenue and they need to not have the collection process be
- 39:09so labor intensive. That's right.
- 39:12And we have some major, major health systems like brand name
- 39:14ones that are talking to us right now.
- 39:16And we're, we're doing MVPS and we're proof of concepts and
- 39:20it's, you know, there, there's a major need for it.
- 39:24Where do you see scale up labs going?
- 39:28I I would ask two to three years, but that that seems like
- 39:31an eternity. I'm just going to say 6 to 12
- 39:33months. What?
- 39:34How do you see things kind of unfolding here?
- 39:37Well, so I mean our goal is 6/6 companies a year.
- 39:41Within a couple years we'd like to see something like a billion
- 39:43dollars assets under management from the companies we've
- 39:45created. You know, there are a lot
- 39:48remains to be seen to do that, right.
- 39:50But if we can create rapid, rapid opportunities and rapid
- 39:54value creation, then that is foreseeable within the next
- 39:57couple years. In order to get that within the
- 39:59next 6 to 12 months, we need to raise more capital.
- 40:02Into the company itself. So we've been bootstrapping most
- 40:05of this for, for years and for the last year and a half or so
- 40:09and we've had some really good success.
- 40:11We've been in the middle of a of a fundraise selling equity in
- 40:17the in the lab itself in order to really put a lot of fuel
- 40:21behind these other, these companies that are coming out of
- 40:23the labs. And we've been pretty successful
- 40:26on it. You know, we have the first
- 40:27couple investors in and we've been talking to some family
- 40:30offices to close the rest of it. We still have a little ways to
- 40:33go. So, you know, we are looking for
- 40:36family offices that want a seat at the table in the forefront of
- 40:39AI, but really specifically strategic partnerships that you
- 40:44know, can can provide input to us and then also be interested
- 40:50in the in the outcome of the types of companies we create,
- 40:53not just from an economic perspective, but the value that
- 40:56it's creating within the industries.
- 40:58The reason we're looking at family offices is we're not
- 41:00looking to sell our company in seven to 10 years, which is what
- 41:03venture needs, they need an exit traditional venture family
- 41:07offices. So what we're doing is we want
- 41:09to continue the capital capitalization, you know the
- 41:11equity that they own in the in the business to continue to
- 41:13grow. But along the way, as we have
- 41:15exits from the companies that are coming out of the lab, we're
- 41:19going to be providing some of that back to our investors to
- 41:21make sure that there's cash flow back to them as well.
- 41:25What does a potential strategic partner look like?
- 41:27What's that profile? So family offices or
- 41:32corporations that are in advanced manufacturing, energy
- 41:35or healthcare or care about those spaces, it could be
- 41:39cybersecurity or other like fintech that that hit those
- 41:42particular industries. And one of the things that that
- 41:47I think a lot of corporations or family offices or investors
- 41:51realize is that AI is going to completely change industries.
- 41:55You know, since 1954, eighty, 8% of all Fortune 500 companies
- 42:00have gone out of business. 54% of those are since 2000.
- 42:05The velocity is increasing. And So what you're going to see
- 42:07is AI is going to be the next big thing to really drive
- 42:10businesses that don't figure this out.
- 42:13They're going to see them being disrupted by, by the new
- 42:17businesses that come out of it. Think about it as like ACRM.
- 42:20If you no no longer need to have these, these databases, there's
- 42:25a major, major corporations that are in the CRM space.
- 42:28If they're not embracing that, they're going to have problems
- 42:30in the supply chain space. So manufacturing in the supply
- 42:34chain space, the companies that are not utilizing AI in order to
- 42:37figure out how to better utilize the, the materials that are
- 42:41coming in to produce better output are going to have a
- 42:44disadvantage against the ones that do.
- 42:46And so if you don't realize and have a seat at the table and
- 42:50understand how these changes are coming, you're going to
- 42:53potentially have some issues. So when I think about strategic,
- 42:56I want, I want groups that care about that and not are only
- 43:00coming in to give us money because we because we need cash
- 43:03as fuel, rocket fuel, but are actually going to participate.
- 43:07It doesn't have to be all the time, but like sit in our round
- 43:10tables, give us their feedback, what are they hearing
- 43:13potentially become first customers, potentially become
- 43:16acquirers down the road. That's fine.
- 43:18Co invest in the companies that they think are the best
- 43:20companies coming out of the studio, but the ones that that
- 43:23are going to participate along the way has the most value to
- 43:26us. Could you see like an existing
- 43:28CRM company coming in with your idea and saying, hey, we see
- 43:33where this is going, we don't want to be left behind.
- 43:35We understand that our old business model set up
- 43:39arrangement is probably going to die off at some point.
- 43:43Let's get involved here. Yeah, I mean that, that could
- 43:46easily be it, right. Like a lot of, a lot of
- 43:48companies have some sort of CVC corporate venture capital
- 43:52already set up and some of them are willing to come in and pay,
- 43:56pay a little money every every year to have a seat at the table
- 43:59or do an investment into form of equity.
- 44:01So we we're actually talking with a number of multinationals
- 44:04now that want a seat at the table and you know, we're happy
- 44:08to talk to anybody and see if there's a fit.
- 44:11Is it a fit for like an existing fund to come and invest in you
- 44:17guys or is that not really a thing that you're looking for
- 44:21it? It it could private equity
- 44:23potentially so, but from a venture perspective, you know,
- 44:27we're not looking to exit our company in, you know, 6 to 10
- 44:30years. In some cases an Evergreen, if
- 44:34it's an Evergreen fund that can sit, it can wait it out and get
- 44:37returns like revenue in or cash flow in from, from the sales of
- 44:41companies that could be a fit. It needs to be the right thesis,
- 44:44though. Often times there's really,
- 44:46really specific thesis in the funds on what they're allowed to
- 44:49invest in or not. We're willing to talk to them,
- 44:51but we're also not going to compromise and say, hey, we're
- 44:53going to be exiting or IPO ING in, you know, in seven to 10
- 44:57years. Maybe that happens.
- 44:58You never know. You know, hopefully we get big
- 45:01enough that that's that that's a thing.
- 45:02Eventually we're going to switch more to a, a, a fund model
- 45:06similar to like what you see with flagship pioneering.
- 45:08Eventually. Originally they were funding
- 45:10them things themselves. They got multiple billion dollar
- 45:13funds that they're spinning up in order to support the
- 45:17companies that are coming out of their venture studio.
- 45:20We would probably do something very similar to that as we get
- 45:23bigger in that case, if that. 'D.
- 45:26Be more venture class. Yeah, I get what you're saying.
- 45:30I want to shift gears, Greg, and talk about a serious challenge
- 45:33that you've overcome in your life, personal or professional.
- 45:36Maybe it's both. What was it?
- 45:39What did you learn? How did you get through it?
- 45:44I, there's, there's challenges in every part of business.
- 45:49My biggest personal challenge is I, I'm not 100% sure I, I have
- 45:54this, but I, I'm, I'm like, I'm under, I'm undiagnosed ADHD.
- 46:01Everybody in my family has it like I've never technically been
- 46:05been, but all, all the characteristics are there.
- 46:08And this has been a big, big challenge for me over the years
- 46:10because focus can be a big challenge and I can be very,
- 46:16very focused on, on things for a short period.
- 46:19But I also have this shiny object syndrome, which is very
- 46:22indicative where every time I see something new that looks
- 46:26cool, I want to drop everything and go after that.
- 46:29And so finishing things can always be a big, big challenge.
- 46:32And for a long time I was starting like before, before
- 46:37scale up labs, I would go and I'd start, you know, like I, I'd
- 46:40put together pitch decks around this idea and that idea.
- 46:43And then my wife would say, why are you going after that?
- 46:45That doesn't make any finish the one you already you already
- 46:47created. And this would also challenge me
- 46:51a lot when I was in the corporate world, because in the
- 46:53corporate world, it's much more by the books.
- 46:55And it's like, I always felt different.
- 46:58And so somebody would say, we need to do this incremental
- 47:00change in order to get this small incremental increase.
- 47:03I'm like, oh, let's just go like invest in this company or let's
- 47:06go start this new, new line of business and let's go.
- 47:08And it just clashed. And so for a long time, I was
- 47:13always trying to figure out like, how do, how do I focus
- 47:15myself in a way that allows me to create maximum value without
- 47:21stopping my creativity or my, my, my interest level.
- 47:25And it, it, it took, so I have, as you looked on my LinkedIn,
- 47:31you said, I have all these different businesses and it's
- 47:34taken over the years a while for me to narrow it down to one
- 47:37business, which is scale up labs.
- 47:39The cool thing about scale up labs is it allows me to go and
- 47:42explore a bunch of different opportunities and other people
- 47:44to come in and help me focus. So having a great support system
- 47:48around you is really, really important.
- 47:50Going out and finding a, a great mentor, somebody who who can
- 47:55help you to figure out your next steps, your next path is really
- 47:59important. Figuring out what's important to
- 48:02you that you that you can actually stick with and have
- 48:05goals that you can go after. Whether if it's like I want to
- 48:08be a millionaire by this time, that sounds like a cool goal,
- 48:12but what, how do you do it? You need to come up with a, an
- 48:16actual plan, step back and like figure out where are you
- 48:18creating the value creation and then how do you stick with it?
- 48:21It has to be something that's interesting to you and creates
- 48:23value for those around you in order to get you to that end
- 48:26goal. And if you don't do that, you're
- 48:28going to be distracted, right? So that's been my personal
- 48:31challenge that I've, I've struggled with for since the
- 48:34beginning of my career. And if I really look back at it,
- 48:37it like, if I'm really honest with myself, it was all through
- 48:39school as well. I could only do concentrated
- 48:42short spurts. There's a lot of great things
- 48:45with that too. It's also my superpower, I
- 48:46guess. And I'm glad that you mentioned
- 48:49that because I I hear this from entrepreneurs all the time.
- 48:54Most entrepreneurs I would guess have some level of ADHD and it
- 49:00is at times a curse and other times it is exactly your
- 49:05superpower. It's a huge blessing.
- 49:08We had son diagnosed with ADHD and somebody turned us on to
- 49:13this book called ADHD is Awesome and for.
- 49:19Anybody. I haven't read it.
- 49:20It's well, I'll tell you what, for guys like us, the audio book
- 49:25might be better for you. That's how I consume most of my.
- 49:28Books I, I figured and it and the audio book is very
- 49:32entertaining because one of the co-authors very talented ADHD
- 49:39off the charts and you know, his energy and sort of ping ponging
- 49:43all over the place really comes through.
- 49:45And so I, you know, what I've seen both in my own experiences
- 49:50as well as, you know, other folks that I've got to meet over
- 49:53the years is when you do have a founder person, you know, who is
- 49:58like that, lots of ideas, you know, all kinds of directions we
- 50:01can go. If.
- 50:03They do have a partner or a support system like you're
- 50:06talking about that is is not wired that way.
- 50:10They're not the idea of people, but they're great from an
- 50:13operational perspective and they can kind of help put some
- 50:16guardrails around things, right. So that it's not, you know, oh,
- 50:20Greg came up with four new ideas today.
- 50:23You know, he's going to have us chasing all of them at the same
- 50:25time. And I'm curious.
- 50:28The problem is though, Greg, with, with the technology that
- 50:31you've built, now you can chase so many of these ideas at once,
- 50:34right? So probably all the, the
- 50:37corralling that you've done with yourself and, and your, your
- 50:40massive brainpower over the years.
- 50:42Now you're like, no, now I can just go free because can help us
- 50:46chase all of those. It does help but.
- 50:50One thing that I found, and I'm curious if you've ever
- 50:52implemented anything like this for yourself, is when I come up
- 50:55with a new idea, before I bring it to my team, I have a one week
- 50:59waiting period. And what I do, what I make
- 51:01myself do is I write down the idea, type it out, whatever.
- 51:04Because as I do that, I start to see some of the holes.
- 51:07I can go back and fill them in. And sometimes I never finish
- 51:11with that document before. I'm like, yeah, this isn't
- 51:14right. Sometimes I get done with that
- 51:16document and I'm like super excited about the idea, but I
- 51:19still make myself sit on it for a week.
- 51:21If I come back to it a week later and I'm still just as
- 51:24excited, OK, that's when I bring it to the team.
- 51:27I like that actually. I, I have not implemented
- 51:30something like that for myself, like mentally thinking that I
- 51:35need to do that. I probably have forced myself to
- 51:39do that just share necessity in the past.
- 51:42And it's a really great strategy because there's a number of
- 51:45things that I've started and then just put down and never
- 51:47picked up again. It's probably better I never
- 51:49tried to bring them to the team. Yeah.
- 51:53What else have you tried that has kind of been helpful with
- 51:56you and corralling your superpower?
- 52:01So I've got to say like I've actually become a lot more
- 52:04operational over time, force and necessity, right?
- 52:07Because there's, there's always things that have to happen.
- 52:10Being able to like put something down in writing to your point,
- 52:16but something that puts like a process in place is really,
- 52:20really important to me. So lists, lists, lists, lists.
- 52:23I have, unfortunately, sometimes I have like 5 or 6 running lists
- 52:26and I can't remember where my lists are.
- 52:28But as long as, so like I'll, I'll, every morning I'll wake up
- 52:33and I'll take my old list if I can find it from the day before
- 52:36and start to write down again. Here's the things that I need to
- 52:39accomplish today. And then I go through that
- 52:42throughout the day. I, I, I refer back to it and
- 52:44say, did I did I actually set up this meeting?
- 52:48Did I send out this presentation?
- 52:50Did I do this? Did I do that?
- 52:53And this drives some of my business partners crazy a little
- 52:55bit, but I've, I've actually taken to putting things in my
- 52:58calendar as well. So as one of my, as one of my
- 53:02partners says, he goes, if I want to know what's on Greg's
- 53:05mind, I look at his calendar and see what he's put on a blocker
- 53:09on to take care of for that day. Because I'll do it like, you
- 53:12know, 2 in the morning, I wake up and I'm like, oh, I need to
- 53:14do this. And I'll open up my phone, go to
- 53:17my calendar, put a blocker in it to do it.
- 53:18You go, oh, OK, this is, this is what's on Greg's calendar.
- 53:23This is what he has to do. And you know, maybe I can help,
- 53:25maybe I, maybe I can help, but I have a as long as I'm writing it
- 53:29down and tracking it, I feel like that that can help me to,
- 53:33to reset myself and say, am I accomplishing what I set out to
- 53:36accomplish? I like it.
- 53:38I use that calendar one myself especially and it, it's super
- 53:43helpful because even if I end up getting distracted and I don't
- 53:46get to it in the moment, I've still got a running list of
- 53:49these alarms that popped up from my calendar, sort of like my
- 53:52constant To Do List that follows me around, you know, before I,
- 53:55I, I dismiss it. How about some daily habits,
- 54:00goals, rituals, Things that help keep you on track, get you
- 54:04started, keep you focused? So for me it's exercise.
- 54:09So you know, they always say, you know, when, when you're,
- 54:11when you're an entrepreneur, I have two, two kids, one's a
- 54:14teenager about to drive, the other one's almost a teenager.
- 54:18And you know, so family is extremely important and things
- 54:21get really, really busy. And so you have, you have your
- 54:24family, you need to make sure you take care of, you have your
- 54:26friends, you have your, your business, you have your health,
- 54:30all these things in, it's really hard to be able to focus on all
- 54:33of them. So I actually have built things
- 54:35into my life in order to make sure that I, I, I take care of
- 54:39myself, my body. And so really specific things
- 54:43like I drive to the train station, I take the train
- 54:47station in, but I get, I could take it right to my front door
- 54:50of my office. I'd have to switch a train.
- 54:53But instead I get off and I walk 28 minutes from a different stop
- 54:58to my office, clear my head and listen to audiobooks.
- 55:03Think when I leave, I I walk 28 minute, 28 minutes back.
- 55:08And then when I get home every night, I either go for a walk
- 55:10with my wife or I go to the the gym with my son.
- 55:13And does it help? Yeah.
- 55:16I I mean, I double keeps me in check.
- 55:18But what I, what I really find is that that exercise really
- 55:22stimulates a lot of, a lot of things in my brain that allows
- 55:27me to really like think a lot clearer.
- 55:30When I walk into the office after exercising for 28 minutes,
- 55:32I'm like ready to go where if I, if I sat on the train and just,
- 55:36you know, close my eyes for a few minutes, I would not have
- 55:38the same, same way of doing that.
- 55:40And plus I I feel better at the end of the day.
- 55:43I love that and I do something a little bit similar.
- 55:46I live about a 15 minute walk from my house.
- 55:50There's a garage here at my office.
- 55:52I could drive and I could park, but even in the worst of weather
- 55:56I am walking to and from and every day.
- 55:58Some days that's the only physical exercise that I'm able
- 56:01to squeeze in. That's right.
- 56:02But I also really like that transition time where now I'm
- 56:06here, I'm in work mode. When I leave here at the end of
- 56:09the day, I sort of have that decompress time where I kind of
- 56:12let it go and I get ready to go be a dad and a husband.
- 56:15And then I do that kind of in reverse on on the way back yet
- 56:18so. Yeah, that's great.
- 56:20And and when you get it out of the way as part of your
- 56:23day-to-day, when you get home, you have time for your for your
- 56:26family. No, it's if you, if you, if
- 56:29you're, if you're going home and just spending all your time now
- 56:31focusing on exercise and forgetting about your family
- 56:35because it's outside of work, then then you miss out on that.
- 56:37Right. So like I try to bring
- 56:38everything into my my day and structure it in so that I I
- 56:42don't have an excuse. Yeah, Greg, as you look back on
- 56:47your career up to this point, what do you think is the best
- 56:49decision that you made for yourself along the way?
- 56:55So there was, there was a defining point where I was
- 56:58working for a company while starting Excel Hub and then
- 57:02moved transitioning that into scale up lab.
- 57:04So again, my shiny object, I was trying to do too many things and
- 57:09I noticed my output and my the value I was trying to create was
- 57:12suffering. And one of the best things I did
- 57:15was start to really focus. So got left the company.
- 57:19It was, it was a tough decision. It's nice to have a steady
- 57:21paycheck and healthcare paid for and all that.
- 57:24All you want to do is start a company and you need to focus on
- 57:26it. You're, you're not going to make
- 57:28the traction unless you're focused.
- 57:30And so I moving moving into this full time into scale up labs a
- 57:36few years ago was probably one of the most important things I
- 57:39ever did because we went from like slowly growing it to like
- 57:43getting it off the steroids and being able to sit side by side
- 57:47with my partners every day, all day really just allowed us to
- 57:50really do that. And this is the focus, the focus
- 57:52thing. I forced myself to focus where
- 57:55shiny objects had always kind of been.
- 57:58I built an interesting career around it.
- 57:59I did a lot of cool things. I've been involved with a lot of
- 58:02great things. It helped that I'm in Boston
- 58:05where we have this ecosystem, right?
- 58:07That helps. But I was not focusing myself
- 58:11was holding me back. And when I finally realized that
- 58:14it, that was kind of the next the next opportunity for me to
- 58:19to to progress in my career in in in the company.
- 58:23Nice, Greg. I've just.
- 58:26Got one more question for you, but before I ask it, I want to
- 58:28do 2 things. First of all, everyone listening
- 58:31today, go ahead and hit the follow button on your favorite
- 58:33podcast app so you can continue to get more great interviews,
- 58:36great content like we've had here today with Greg from Scale
- 58:39Up Labs. Greg, I also want to let people
- 58:42know the best way to either get in touch with you or to follow
- 58:46your story of that of Scale Up Labs.
- 58:48They've heard something today and it's intriguing to them.
- 58:50They want to learn more. Maybe they want to be a part
- 58:52What's what's the best way to make that happen?
- 58:55Yeah, so the best way you. Know check out our website scale
- 58:59up labs dot VC is interesting, but if you want to connect in
- 59:03and discuss more, we're always open to that.
- 59:05And I'm a big, big proponent of LinkedIn.
- 59:08We use LinkedIn for so much and we we post a lot of what we do
- 59:12on LinkedIn. And so if you wanted to follow
- 59:16us on on LinkedIn, it's scale up labs and you can find us there.
- 59:20But also if you want to be personally connected, I'm just
- 59:24let me know that you listened listened to the podcast.
- 59:27I get a lot of a lot of requests every day and I don't
- 59:30necessarily take all of them, but anybody who's listened to
- 59:33the podcast and wants to connect, just mention it in a
- 59:35little note and I'll I'll, I'll know that it's that it's
- 59:38interesting that that that you want to hear more about what I'm
- 59:40doing. And I'm happy to bonus value for
- 59:43those folks who made it to the end of the.
- 59:44Interview you. That's why you get that.
- 59:46You get that special connection with Greg.
- 59:48I'm under. Gregory Gian I look just like
- 59:50this on the picture and Gian since I slaughtered.
- 59:53The pronunciation of it, let's give the spelling, which is
- 59:56GEEHAN, and we'll include a link in the show notes.
- 1:00:00But for those that may be driving and listening to this,
- 1:00:02there, there you go. OK, So last question for you,
- 1:00:05Greg, you and I reconnect in a year and you're celebrating one
- 1:00:08thing super excited, very happy about it.
- 1:00:11What do you what do you hope that is the?
- 1:00:16One, the one thing, OK, so it's going to be tied to some
- 1:00:23successful exit of, of a company that comes out of our studio.
- 1:00:27That's, that's what we're going to consider a success.
- 1:00:29You know, we're building it because there's value that can
- 1:00:31be created. But the end of the day is, you
- 1:00:33know, we're trying to build this also to make sure that we can
- 1:00:35provide for our families and provide value to the ecosystem
- 1:00:38and provide value to our stakeholders.
- 1:00:40And if we've successfully launched and sold a company in a
- 1:00:43year, I'm going to, I'm going to be very, very happy with that.
- 1:00:46Clicking your heels at that point.
- 1:00:48That's it. I get it, Greg, I want to be the
- 1:00:50first one to thank you for sharing both your time and your
- 1:00:53story with us today. I really appreciate it.
- 1:00:55Welcome. Thanks for having me.
- 1:00:57Folks, that's a wrap on another episode.
- 1:00:59Of the Inspired Stories podcast. Thanks for learning with us
- 1:01:01today.