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Beyond the Hype: Applying AI Strategically Without Losing the Human Connection

AI is everywhere — but is it actually making products better?

In this episode of Beyond Product Management, Heather Miller sits down with Andy Sitison, a technologist, lifelong creator, and product builder with 35+ years of experience working at the intersection of emerging technology, human experience, and product development.

Together, they unpack what it really means to use AI well — not as a shiny feature or market grab, but as a strategic tool that helps product teams deeply understand their users without sacrificing usability, trust, or human connection.

Andy shares how his team uses AI…

The skinny

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