How to be more interesting (and keep customers for longer) - Interview with Jessica Hagy

Punk CX: Customer Experience Insights with Adrian Swinscoe · Jan 17, 2020 · 14m

Today’s interview is with Jessica Hagy, who is widely known for her award winning blog: Indexed (I've been a subscriber for years!). Recently, she wrote an article for Forbes magazine on How To Be More Interesting (In 10 Simple Steps). That article was incredibly popular. So much so that she has turned it into a book: How to Be Interesting: An Instruction Manual.

Apart from being a fan of Jessica's work, I thought the interview and subject matter was apt and appropriate for some of the issues that I explore here on the blog. I hope you enjoy it.

This interview follows on the back of last…