Latest / Design Nerds Anonymous
The Future of Customer Experience
As the consumer experience gets increasingly frictionless, B2B buyers expect the same. Join us as we explore the power of internal alignment, empathy and perspective to elevate the experience your clients have with your brand AND the ecosystem that surrounds design. In this episode, you’ll learn: How to reinvent the sales and design process in the Amazon era The video game industry tactic that you can apply to a client-focused mindset. Three tangible ways to develop empathy across the entire customer journey. Want to put if what you’re learning in this season of the podcast into action? Click…
The skinny
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