Revenue Cycle Optimized: Live Demo: Prior Authorization Verification Using the Follow Up AI Agent

Healthcare NOW Radio Podcast Network - Discussions on healthcare including technology, innovation, policy, data security, telehealth and more. Visit HealthcareNOWRadio.com · Mar 11, 2026 · 37m

Jonathan Aguiar, Senior Solutions Engineer, walks through prior authorization verification and demonstrates how the Follow Up AI agent works within the workflow. You will see how cases move through entry and validation, triage, payer review, pending initiation outreach, exception handling, and final status. The demo highlights how the follow-up AI agent monitors payer portals, tracks authorization status, and escalates exceptions, while outreach specialists coordinate with referring providers when initiation is missing. Together, automation and human intervention create structure and…