This Week: The Anxiety Premium and the US Device Insurance Market
Analysts Don Kellogg and Roger Entner are joined by Recon's XJ Wang to share insights from the new report on device insurance and discuss the changes carriers must make to retain their customer base.
00:00 Episode intro
00:26 Device insurance market overview
02:32 The “Income Paradox” and market disruptors
06:05 Innovative strategies in the space
07:58 Carriers should seize opportunities
11:15 Changes are key to customer retention
12:35 Report overview and episode wrap-up
The Anxiety Premium: Structural Disruption and Behavioral Economics in the U.S. Device Insurance Market…
The skinny
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