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How Authentic Leadership & Clear Communication Actually Scale Your Business | Kim Miller-Hershon · Unstoppable Success Podcast

• 0:02
  Jaclyn Strominger: Hello, everybody, and welcome back to another amazing episode of Unstoppable Success.
• 0:07
  Jaclyn Strominger: I'm your host, Jaclyn Strominger.
• 0:09
  Jaclyn Strominger: And as you know, on this podcast, we hear from amazing leaders and influential people who share their tips, their tricks, and their insights so that you can have unstoppable success.
• 0:20
  Jaclyn Strominger: And today I had the absolute pleasure of introducing you to Kim Miller-Hershon .
• 0:25
  Jaclyn Strominger: And let me just tell you a little bit about Kim.
• 0:27
  Jaclyn Strominger: First of all, she helps leaders build a thriving team, which is so important.
• 0:32
  Jaclyn Strominger: And she likes getting extraordinary results and she loves witnessing the ripple effect it has on their businesses, individual lives, because obviously that truly fulfills her.
• 0:43
  Jaclyn Strominger: And as a pass passionate coach for ambitious leaders, she shares her frustrations and possesses the expertise to help you overcome the specific challenges leaders face in modern day leadership, which I'm going to add to have unstoppable success.
• 1:02
  Speaker: Welcome, Kim.
• 1:04
  Speaker: Thank you.
• 1:05
  Speaker: Jaclyn, thank you so much for having me.
• 1:07
  Speaker: I'm excited about this conversation.
• 1:10
  Jaclyn Strominger: You know, so you know, Kim, we don't wake up every day, you know, and come out of the womb deciding that we want to be a leadership coach.
• 1:16
  Jaclyn Strominger: So, how did you come into this profession?
• 1:23
  Speaker: You know, I glibly always answer that question.
• 1:25
  Speaker: I think I've been coaching my entire life, right?
• 1:27
  Speaker: I just sort of finally figured out a way to get paid for it.
• 1:31
  Speaker: Yeah.
• 1:32
  Speaker: I think that I do have a natural affinity.
• 1:37
  Speaker: It's for picking up on subtleties around communication.
• 1:46
  Speaker: I think I have maybe a little bit of natural ability, but also I think honed in.
• 1:54
  Speaker: I think I naturally see things differently.
• 1:57
  Speaker: But I think the coaching part is really honing in on how do you help not just anybody, but the individual that you're working with?
• 2:09
  Speaker: How do you help them get the results that they are looking for?
• 2:13
  Speaker: Right.
• 2:15
  Jaclyn Strominger: So I'm curious.
• 2:18
  Jaclyn Strominger: So was there like an aha moment for you where you decided I want to, I want to step into coaching?
• 2:25
  Jaclyn Strominger: I like I'm I'm seeing something in the marketplace.
• 2:29
  Jaclyn Strominger: And like lying in the sand, Uncle.
• 2:33
  Speaker: Right.
• 2:34
  Speaker: I wish that I could tell you that it was something.
• 2:37
  Speaker: I wish I would.
• 2:38
  Speaker: It was like a watershed moment that was like, yes, I am just made for this.
• 2:44
  Speaker: As a lot of people have, I think, a similar story.
• 2:48
  Speaker: I got laid off of a job.
• 2:50
  Speaker: And here's the funny thing.
• 2:52
  Speaker: I did in fact get laid off.
• 2:55
  Speaker: But the reality really is, is that I was really being fired, right?
• 2:59
  Speaker: So there had been a change in leadership.
• 3:01
  Speaker: They clearly did not like me or see my value.
• 3:07
  Speaker: And so when the layoffs came, shockingly I was on that list.
• 3:12
  Speaker: Um the thing was that it was I had been in business development and marketing in the engineering space that was on the design side of very large capital projects.
• 3:28
  Speaker: And this was in 2008, 2009 when the real estate market crashed.
• 3:35
  Speaker: Yeah.
• 3:36
  Speaker: So there were layoffs across the board.
• 3:40
  Speaker: I live in the San Francisco Bay Area.
• 3:43
  Speaker: I was so thrilled.
• 3:46
  Speaker: I think for a very long time that I had kept my job for so long.
• 3:50
  Speaker: Here's the reality: like, once you get laid off, you realize that the market is just glutted with biz dev and marketing people that had already been laid off, right?
• 4:01
  Speaker: So I was like, oh, I've got to figure something else out here, right?
• 4:06
  Speaker: And I think in a little bit more serious way, I thought about what did I love the most about the job that I had been doing, because there were a lot of things where it was really misaligned.
• 4:21
  Speaker: But the thing that I loved the best was engineers don't have a natural propensity, most of them, a natural propensity to want to do business development, right?
• 4:33
  Speaker: And so helping, but but they really had to, right?
• 4:38
  Speaker: And especially in a down market, you don't have a choice, right?
• 4:42
  Speaker: And you're wearing they have to wear multiple hats too.
• 4:44
  Speaker: Right.
• 4:44
  Speaker: So it was getting really clever about how to get them to do biz dev, like the activities of biz dev without calling it biz dev and helping them figure out a way to do it that was, if not enjoyable, at least acceptable to them.
• 5:05
  Speaker: And I was actually really good at that, right?
• 5:09
  Speaker: And so when it came time to do my own thing, I was like, well, I love doing that.
• 5:17
  Speaker: And the thing is, is that I want to be really clear here because I don't want you to think or anybody to think that I was trying to be deceptive.
• 5:27
  Speaker: I think here's the reality: those engineers keep their jobs if they meet their billable hours.
• 5:34
  Speaker: The only way they meet their billable hours is if they bring the business in, right?
• 5:39
  Speaker: So, and frankly, I wasn't on commission.
• 5:43
  Speaker: So it wasn't like, you know, I was getting anything from that, right?
• 5:49
  Speaker: Right.
• 5:50
  Speaker: So it really truly was in service to them, right?
• 5:55
  Speaker: As opposed to some ulterior motive.
• 5:59
  Speaker: So I just think that's important.
• 6:01
  Speaker: And when I had to go out and do my own thing, I was like, there's no better thing for me to be doing than that.
• 6:08
  Jaclyn Strominger: Right.
• 6:08
  Jaclyn Strominger: And so I actually I find it fascinating because, you know, I feel like so many times when we when it again, when the door closes, something else opens, and it might not not might not be something that we thought about.
• 6:23
  Jaclyn Strominger: Right.
• 6:24
  Jaclyn Strominger: Yeah.
• 6:24
  Jaclyn Strominger: Right.
• 6:26
  Speaker: Not only that, I am gonna confess to having a little bit of imposter syndrome.
• 6:32
  Speaker: So I I have a like a really sort of, I think, interesting background and also sort of story I told myself about this.
• 6:42
  Speaker: So whereas I can say to you, listen, Jaclyn, I I'm naturally pretty good at this, right?
• 6:48
  Speaker: And I'm a natural propensity to doing this.
• 6:52
  Speaker: I've I've kind of honed how I do it.
• 6:54
  Speaker: So I think I do it very well, and I have a very unique point of view.
• 6:58
  Speaker: But I made a really conscious decision in the beginning not to get certified as a coach.
• 7:06
  Speaker: Okay, so that was it, wasn't that I just didn't do it.
• 7:10
  Speaker: I have a double major as an undergrad.
• 7:14
  Speaker: I have two master's degrees.
• 7:17
  Speaker: I was like, you know, and also too, I have a little bit of a rebellious streak, right?
• 7:23
  Speaker: And I kind of want to do things how I want to do things.
• 7:26
  Speaker: And I was like, I'm just not gonna spend thousands and thousands of dollars and a lot of time to get certified in something that actually is just uh initials and not really serving, I think, me or my clients.
• 7:43
  Speaker: But I will tell you that making that decision is also you're like, oh wait, can I really like call my like can I really be a coach?
• 7:54
  Speaker: Can I call myself a coach?
• 7:55
  Speaker: Like, am I legitimately a coach?
• 7:57
  Speaker: So I think there's sort of that, you know, feeling like you're stepping into your like absolute right place to be, and also being like, wait, should I be here?
• 8:09
  Speaker: Should I not be here?
• 8:11
  Jaclyn Strominger: Right.
• 8:11
  Jaclyn Strominger: Right.
• 8:11
  Jaclyn Strominger: Yeah.
• 8:12
  Jaclyn Strominger: You know, it's so first of all, I'm so glad that you brought that up.
• 8:15
  Jaclyn Strominger: First of all, because I, you know, I think for a lot of times, right?
• 8:18
  Jaclyn Strominger: Or and and I'm gonna say this with like many, many, many, many professions, right?
• 8:23
  Jaclyn Strominger: Right, what does the degree get you?
• 8:28
  Jaclyn Strominger: Right?
• 8:28
  Jaclyn Strominger: That's right, right?
• 8:30
  Jaclyn Strominger: And I just read a story about somebody, I cannot tell you who what her name is, but she is a self-made billionaire.
• 8:38
  Jaclyn Strominger: She dropped out of high school, and she ended up somehow in the fashion industry.
• 8:44
  Jaclyn Strominger: I mean, she's made oodles, right?
• 8:46
  Jaclyn Strominger: Right.
• 8:46
  Jaclyn Strominger: What what did she?
• 8:50
  Jaclyn Strominger: She didn't need a college education.
• 8:53
  Jaclyn Strominger: What you need is gumption, and you need to have your mission and your vision, and you need to have it dialed in.
• 9:02
  Jaclyn Strominger: So, you know, I would agree with you.
• 9:05
  Jaclyn Strominger: I don't always necessarily think getting the degree or getting the certification is going to make the change.
• 9:13
  Jaclyn Strominger: It's whether or not you actually can speak to leaders and in your case, obviously help them make the change change.
• 9:22
  Jaclyn Strominger: And I'm not to be putting words in your mouth, but you you basically from you know being let go of something.
• 9:29
  Jaclyn Strominger: And I think most of us, if we are of a higher and know of higher education, not to be just of snobbiness, but like if we've been let go of something due to poor leadership, and you it happens even once, twice, whatever, you then go you start to see the patterns and how to make it how other leaders can not do that, right?
• 9:54
  Speaker: That's right.
• 9:54
  Speaker: Absolutely.
• 9:55
  Speaker: And I would say too, I can even look at myself as an employee and think about how I conducted myself because I will tell you that one of my one of my big things is let's spend energy on the things that are about us, right?
• 10:16
  Speaker: So I could tell you tons of stories about how they failed as leaders, right?
• 10:25
  Speaker: At the end of the day, that doesn't get me anywhere.
• 10:30
  Speaker: What really gets me somewhere is thinking about okay, well, what was my part in that, right?
• 10:35
  Speaker: How did I show up in that situation?
• 10:38
  Speaker: And what do I need to learn from that?
• 10:43
  Speaker: Right.
• 10:44
  Speaker: And I think that has served me very well.
• 10:48
  Speaker: And I think, you know, the other reason, listen, you may like me or you may not like me, but two things.
• 10:56
  Speaker: First of all, I am authentically who I am, right?
• 10:59
  Speaker: Which you are authentically who you are, right?
• 11:02
  Speaker: Number one, we stand in that, we stand in that lane, we stand in that space, and I and I think you can choose that like I'm your person or not your person, and it's okay either way, but I I'm going to be me, right?
• 11:17
  Speaker: Um, and then the second thing is that I am constantly doing the work, right?
• 11:23
  Speaker: So I am not somebody who feels like I've arrived or I feel like, okay, I'm going to stand up high and I'm going to dispel my wisdom on the masses, right?
• 11:34
  Speaker: It's sort of like, yeah, like we're all this is a journey.
• 11:38
  Speaker: We're all on the journey, right?
• 11:40
  Jaclyn Strominger: Right.
• 11:41
  Jaclyn Strominger: And we're it's an it's it's basically we're always going like this and this on the playing field, right?
• 11:47
  Jaclyn Strominger: You know, no one's higher or lower than anybody.
• 11:49
  Jaclyn Strominger: So I tr I truly love that.
• 11:51
  Jaclyn Strominger: Uh you know, um, you and I have so many cool things in common.
• 11:55
  Jaclyn Strominger: So a couple of things I want to ask you.
• 11:57
  Jaclyn Strominger: Leadership today, because I have my own personal opinion.
• 12:00
  Jaclyn Strominger: What is the biggest thing that you are seeing right now, you know, in leadership that if you could, you know, wiggle your nose easily, what would that be to help make leadership or lead, and I'm gonna say leadershipping better?
• 12:19
  Jaclyn Strominger: Because that's my new my new word, leadershipping.
• 12:22
  Jaclyn Strominger: Yeah.
• 12:24
  Speaker: It's interesting.
• 12:25
  Speaker: I think the first thing that that I would say is clear communication.
• 12:34
  Speaker: And write amen to that.
• 12:37
  Speaker: And I know that it sounds uh potentially a little cliche, but I cannot tell you.
• 12:45
  Speaker: I mean, listen, what did uh I think uh recently 30,000 employees were let go from Oracle by email.
• 12:54
  Jaclyn Strominger: That's like the post-it no breakup.
• 12:56
  Speaker: That's right.
• 12:56
  Speaker: Yeah, let me text you, right?
• 12:58
  Speaker: I'm gonna text you, you know, we are not okay.
• 13:02
  Speaker: Like that is just mind-blowing to me, right?
• 13:08
  Speaker: So I think being clear about the good stuff, the hard stuff, like where you're at as a leader.
• 13:21
  Speaker: And then I would say that what goes along with that is then you really have to, you really also have to show up authentically.
• 13:33
  Speaker: Yeah.
• 13:34
  Speaker: Right?
• 13:34
  Speaker: You really have to show up.
• 13:37
  Speaker: Like I think that there's a thought often, leaders feel like they have to have all the answers and they have to know everything.
• 13:47
  Speaker: And I think that is a big mistake.
• 13:52
  Jaclyn Strominger: So a couple points I want to.
• 13:53
  Jaclyn Strominger: So, number one, first of all, listeners, as you're listening to this right now, I I want you to take what what Kim just said.
• 14:00
  Jaclyn Strominger: Because to have unstoppable success, you have to own the fact that you do not have all the answers.
• 14:07
  Jaclyn Strominger: Unstoppable success is using what your strengths are and then finding the other ones.
• 14:14
  Jaclyn Strominger: Use not, I shouldn't say use, but empower your people and empower others around you.
• 14:20
  Jaclyn Strominger: And I feel like empower is an overused word.
• 14:22
  Jaclyn Strominger: I have to kind of maybe make a new one, but that's so important.
• 14:27
  Jaclyn Strominger: And then the other thing that you said, you know, obviously, you know, clear communication.
• 14:32
  Jaclyn Strominger: Listeners, hone in on your communication, hone your communication.
• 14:40
  Jaclyn Strominger: And I would almost say you're better off overcommunicating than under-communicating.
• 14:46
  Jaclyn Strominger: Yeah.
• 14:47
  Jaclyn Strominger: Right now, here's my funniest thing about that Oracle who 30,000 people who lost their job via email.
• 14:54
  Jaclyn Strominger: Okay, so can I just pretend I didn't get it?
• 14:57
  Jaclyn Strominger: Because email delivery is like crap sometimes, and I'm gonna just keep showing up.
• 15:03
  Jaclyn Strominger: There you go.
• 15:04
  Jaclyn Strominger: Yeah.
• 15:06
  Jaclyn Strominger: I didn't get the email.
• 15:08
  Jaclyn Strominger: It went into my spam.
• 15:09
  Jaclyn Strominger: I don't know.
• 15:10
  Speaker: Like well, and here is the so other, I think, little tip around this.
• 15:17
  Speaker: I don't might be going off a little on a tangent, but here's I think the other thing that I'm gonna say about clear communication.
• 15:24
  Speaker: So it may be clear to you until you have somebody else repeat back to you what their understanding is.
• 15:37
  Speaker: Do not think that yes means I understand it the same way you do.
• 15:46
  Jaclyn Strominger: 100%.
• 15:47
  Jaclyn Strominger: So, so how do you what would be your tip for somebody to like almost like verify clarity on the communication?
• 15:56
  Jaclyn Strominger: How does somebody do that?
• 15:58
  Speaker: So you want to say, first of all, you never right, you have to soften it, right?
• 16:05
  Speaker: You want to say things like, just to make sure that we're both on the same page, can you tell me like what you heard or what your assignment is, or you know, whatever the, you know, whatever you need to hear, right?
• 16:20
  Speaker: Right.
• 16:21
  Speaker: Or you would say, Listen, I want to make sure that you're successful here.
• 16:26
  Speaker: So tell me what you heard, and let's make sure we got this, we got this.
• 16:31
  Speaker: That's right.
• 16:34
  Speaker: You know, so that you are, you don't obviously, you know, one of my biggest pet peeves is when people say, Well, I'm the adult in the room.
• 16:45
  Speaker: Because I just think it is right, it is just the grossest, most disrespectful thing that people can do.
• 16:51
  Speaker: So you got to make sure that you're not patronizing.
• 16:55
  Speaker: Right.
• 16:56
  Speaker: Right.
• 16:59
  Jaclyn Strominger: You know, and the idea of not patronizing, I think this is where, you know, again, as you said, authenticity, being humble, like, you know, just because you have a different title than I have, or you know, my title might say CEO, and yours might say VP or might say whatever it says.
• 17:19
  Jaclyn Strominger: Doesn't matter what it says.
• 17:20
  Jaclyn Strominger: At the end of the day, we are also one of the same, and that is human.
• 17:27
  Jaclyn Strominger: Right now, we're all human.
• 17:29
  Jaclyn Strominger: I don't have any robot chips in me, and I am not bionic, and I don't pretend to ever have one on TV.
• 17:33
  Jaclyn Strominger: So, right, right.
• 17:35
  Jaclyn Strominger: So we have to always, I think, just because you're a maybe you have a bigger position doesn't mean that you're any bigger.
• 17:49
  Speaker: Well, right.
• 17:50
  Speaker: And I mean, I guess the thing is is that if you could have done it all by yourself, then you'd be a solopreneur.
• 17:56
  Speaker: So, you know, your if if your success is about the totality of all the people that are working on whatever, you know, product or service you have.
• 18:11
  Jaclyn Strominger: Right.
• 18:11
  Jaclyn Strominger: And I I and I'm curious what you think about this.
• 18:14
  Jaclyn Strominger: Like somebody said this the other day on the podcast, and I think you know, a CEO could start out leading from the front, but then they should almost like lead from behind, in the sense of like help helping helping your people be empowered so that they know what your mission and vision is, but I don't know what's your take on that.
• 18:37
  Speaker: Yeah, I have actually I I maybe have a different take on that.
• 18:41
  Speaker: I want to hear it.
• 18:42
  Speaker: So I don't necessarily disagree.
• 18:47
  Speaker: Okay.
• 18:48
  Speaker: Here's the caveat though somebody's got to be steering the ship.
• 18:53
  Speaker: That's it.
• 18:54
  Speaker: And and if you take such a backseat that people and you your only role seems to be support people, then who's there to make the hard decisions?
• 19:10
  Speaker: Who's there to not just not just have the vision, but to reinforce the vision, right?
• 19:19
  Speaker: To to uh update the vision, right?
• 19:24
  Speaker: So updating that vision, right?
• 19:27
  Speaker: Right.
• 19:28
  Speaker: So I I think this idea of servant leadership, as in I'm like people need somebody to like lead, right?
• 19:43
  Speaker: So this I don't so it's you don't have to be autocratic, right?
• 19:48
  Speaker: But this idea of sitting back and just supporting, I'm gonna say to you, I know I'm getting a little heated here.
• 19:56
  Speaker: I I'm gonna say to you, I actually I I think you're not doing your job.
• 20:03
  Speaker: I think you're yeah, I think it's a disservice to some extent.
• 20:11
  Jaclyn Strominger: You know, and I was thinking about this from this standpoint, and I'd love your take on it.
• 20:15
  Jaclyn Strominger: It's almost like somewhere along the line, the leader is, you know, it's there's that ebb and flow, right?
• 20:23
  Jaclyn Strominger: Or shifting, right?
• 20:24
  Jaclyn Strominger: So he's, you know, you're in the front, then you kind of go back to the you go to the back for a little bit, and then you go to the side and you're walking side by side with everybody.
• 20:32
  Jaclyn Strominger: Then you go back to the front because you want to make sure, right?
• 20:35
  Jaclyn Strominger: And it's almost like you're kind of like doing this little bit of a a loop, right?
• 20:41
  Speaker: Right.
• 20:41
  Speaker: Although here's Jaclyn, here's another, here's another sort of way to think about this.
• 20:48
  Speaker: That there is a point at which I believe that the leader of the company, you should your your job description needs to change, right?
• 21:02
  Speaker: Like what got you there is not gonna get you into the future, right?
• 21:09
  Speaker: Like the the same things that you did.
• 21:12
  Speaker: And so if you think about your role differently, right, that you are now need to be in the your unique, the things that only you can bring to the business, right?
• 21:29
  Speaker: You know, your unique gift, and you've got other people doing the other leadership, that's how you have exponential growth, right?
• 21:41
  Speaker: And I think that when when you think of yourself as a leader who is just supporting everybody else, how do you get how do you grow?
• 21:53
  Speaker: How do you innovate?
• 21:55
  Speaker: How do you bring in your unique talent, right?
• 22:00
  Jaclyn Strominger: Okay.
• 22:00
  Jaclyn Strominger: And and at the end of the day, so basically, you know, and I think this is really, really important.
• 22:05
  Jaclyn Strominger: You have to play to your strengths.
• 22:07
  Jaclyn Strominger: And again, as we said, bring in the other people to fill in the gap of your strengths.
• 22:13
  Jaclyn Strominger: And again, as you said, like when anybody starts a company, you're doing, you're wearing every hat.
• 22:18
  Jaclyn Strominger: Right.
• 22:19
  Jaclyn Strominger: But but all those hats don't fit you well.
• 22:23
  Jaclyn Strominger: Right.
• 22:24
  Jaclyn Strominger: So you have to find the hat that fits you the best.
• 22:27
  Jaclyn Strominger: And then bring in and put hats on other people, right?
• 22:30
  Jaclyn Strominger: Right.
• 22:31
  Jaclyn Strominger: Because that's how you're going to scale.
• 22:32
  Jaclyn Strominger: And at some point, you know, I always feel the leader has to go from being the company to and in it to being, and I don't say up, but being and running, you know, being on the business, not being in the business.
• 22:48
  Jaclyn Strominger: That's right.
• 22:49
  Speaker: Right.
• 22:50
  Speaker: And so that idea of servant leadership, that idea of support is being in the business.
• 22:55
  Speaker: Right.
• 22:56
  Speaker: And I think, you know, that might be a perfect role for your COO, right?
• 23:01
  Speaker: Exactly.
• 23:03
  Jaclyn Strominger: Perfect role for a COO.
• 23:05
  Jaclyn Strominger: And listeners, there's a huge reason to have a COO.
• 23:10
  Jaclyn Strominger: Who was I just looking?
• 23:11
  Jaclyn Strominger: I was just reading, actually, on actually it was on LinkedIn, the woman it which is baked by Melissa.
• 23:20
  Jaclyn Strominger: I just read a post.
• 23:22
  Jaclyn Strominger: I don't know if anybody else saw this, but she just she's been baking.
• 23:25
  Jaclyn Strominger: I don't, I have never tried her cupcakes or baked goods or anything like that.
• 23:28
  Jaclyn Strominger: I actually really don't really eat that stuff that much.
• 23:30
  Jaclyn Strominger: Anyway, but she just brought on a COO to so for scalability.
• 23:36
  Speaker: That's right.
• 23:37
  Speaker: Yeah.
• 23:38
  Speaker: Because you just can't, you know, if if I'm sitting there and I'm in everybody's business, how am I gonna innovate?
• 23:45
  Speaker: How am I gonna grow?
• 23:46
  Speaker: How am I gonna strategize?
• 23:48
  Speaker: How am I going to see what else is out there?
• 23:50
  Speaker: How am I gonna bring my unique gift into the business?
• 23:55
  Speaker: So there you go.
• 23:56
  Speaker: I mean, and listen, I'm not saying that the other person is wrong.
• 23:59
  Speaker: This is just a different point of view.
• 24:00
  Jaclyn Strominger: It's no, it's totally different.
• 24:02
  Jaclyn Strominger: But I love I love your take on this.
• 24:03
  Jaclyn Strominger: And you know, and I'm curious, you know, you know, uh, I think one of the things that I that I that we hear a lot about right now in the marketplace and and what people are talking about is so much negativity heading around and and whether it's good, the bad, the ugly, the politics.
• 24:26
  Jaclyn Strominger: So how what are you seeing right now working with your clients on on, I guess like sort of lack of better word, people's political differences in the workplace.
• 24:40
  Speaker: Yeah, not to be political, but yeah, I would say that I don't see it, I don't see it much.
• 24:48
  Speaker: Oh, that's good.
• 24:49
  Speaker: Yeah, I think you know, the bigger discussion clearly is I that I see being very active in businesses is the the conversation around AI and what the future of work looks like.
• 25:06
  Speaker: I think there are a lot of people who have kids that are just entering college or, you know, right, like thinking about what do entry-level jobs look like in the future, right?
• 25:23
  Speaker: So I think that in the communities that I'm in, that's a very active, those are very active conversations.
• 25:30
  Speaker: The businesses that I have that I work with so far, I haven't, I think people are I haven't seen anybody firing anybody because of AI, but everybody that I'm working with is trying to figure out how do I optimize AI.
• 25:48
  Speaker: Right.
• 25:48
  Speaker: How do I optimize AI and what is that, what does that look like?
• 25:53
  Speaker: And and honestly, you one thing that I do that I do see that I actually think is helpful, as long as you don't lose yourself in it, is people putting scripts into AI and asking for a better way, right?
• 26:11
  Speaker: Describing the client and asking for a better way to say something or respond to something.
• 26:16
  Speaker: And I think there's a lot of value in that.
• 26:19
  Speaker: Right.
• 26:20
  Jaclyn Strominger: I I think the big thing is is that you know, is is helping clients, not to put words in your mouth, but helping clients use AI as the tool versus letting it take over.
• 26:33
  Jaclyn Strominger: We still need to add the human element to it, right?
• 26:36
  Speaker: To 100%.
• 26:37
  Speaker: Yeah.
• 26:38
  Speaker: The it's really interesting that you ask about the political stuff because I really do have clients all over the world.
• 26:46
  Speaker: But I think maybe because I am not, I would certainly, if there were conflicts in the workplace around politics, certainly help people deal with that.
• 26:57
  Jaclyn Strominger: Yeah.
• 26:58
  Speaker: I I definitely have been consulted before about some blurred lines around like some social media posting.
• 27:08
  Speaker: Yeah.
• 27:09
  Speaker: But I would say it's not really a common, it's not a common thing that I deal with.
• 27:13
  Speaker: That's actually really nice.
• 27:14
  Speaker: Yeah.
• 27:15
  Jaclyn Strominger: Um I think that's actually really fantastic, actually.
• 27:18
  Jaclyn Strominger: You know, because you know, it's almost like one thing that is being said in the media, and then there's the actuality, right?
• 27:23
  Jaclyn Strominger: You know, things that we hear out there versus really what we're people's seeing.
• 27:28
  Jaclyn Strominger: So that's actually really great because I'm not really seeing it myself either.
• 27:31
  Jaclyn Strominger: But, you know, I it's not like, you know, there's lots of companies that are out there, right?
• 27:37
  Jaclyn Strominger: So, you know, Kim, I I can talk to you for hours.
• 27:43
  Jaclyn Strominger: What is one of the biggest things that you are doing right now working with your clients?
• 27:47
  Jaclyn Strominger: And I know you mentioned that you have a a course coming up, something that you offer every every month.
• 27:52
  Jaclyn Strominger: Can you tell us a little bit about that?
• 27:53
  Speaker: Yeah, so it's shitting on yourself in a lot of ways, Jaclyn.
• 27:57
  Speaker: It's really talking a lot about what we talked about today.
• 28:02
  Speaker: How do you show up?
• 28:04
  Speaker: I'm a real big, which I think you are too, like somebody who I want to give value.
• 28:12
  Speaker: I want to give practical things that you can do.
• 28:16
  Speaker: And also, I want to help you even identify some of the patterns that you don't even see because you just always react that way or always think that way or always believe that thing.
• 28:30
  Speaker: So it's really trying to get at some of those, some of those things and give folks some ideas around how you might reframe things, some things that you might think about doing.
• 28:45
  Speaker: So that's really what it is.
• 28:47
  Jaclyn Strominger: I love that.
• 28:48
  Jaclyn Strominger: You know, a lot of people should on themselves all the time.
• 28:51
  Jaclyn Strominger: Exactly.
• 28:52
  Jaclyn Strominger: And and it's it to stop doing that is great.
• 28:57
  Jaclyn Strominger: So, listeners, please do me the favor.
• 29:00
  Jaclyn Strominger: You need to connect with Kim.
• 29:02
  Jaclyn Strominger: And you need to sign up for her course.
• 29:06
  Jaclyn Strominger: We will put that in the show notes because I think it is really, really important.
• 29:10
  Jaclyn Strominger: How can our listeners connect with you?
• 29:14
  Jaclyn Strominger: The easiest, what's the best way?
• 29:16
  Jaclyn Strominger: The easiest, best way is find me on LinkedIn.
• 29:19
  Speaker: Okay.
• 29:19
  Speaker: I post every single day and we can we can chat there.
• 29:25
  Jaclyn Strominger: Okay, awesome.
• 29:26
  Jaclyn Strominger: I love it.
• 29:27
  Jaclyn Strominger: So connect with Kim, please, on on LinkedIn.
• 29:31
  Jaclyn Strominger: She is a wealth of knowledge, she is so amazing, awesome energy.
• 29:35
  Jaclyn Strominger: You got to bring her into your company.
• 29:37
  Jaclyn Strominger: So please, again, make sure that you're connecting with Kim.
• 29:40
  Jaclyn Strominger: And listeners, please do me a favor because I know there is somebody out there who you are connected with that needs to hear this message today.
• 29:49
  Jaclyn Strominger: So please share it with your business associates, your friends, your colleagues, and make sure that you've already hit subscribe so that you can also come back to here to keep keep hearing great episodes of other influential people and their tips and insights on having unstoppable success.
• 30:06
  Jaclyn Strominger: And lastly, please go to our brand new Unstoppable Success School community.
• 30:15
  Jaclyn Strominger: We launched it just recently, and it is free right now.
• 30:22
  Jaclyn Strominger: So get in while you can.
• 30:23
  Jaclyn Strominger: Go to Unstoppable Success on School.
• 30:26
  Jaclyn Strominger: I'm Jaclyn Stromingerr, your host, Kim.
• 30:28
  Jaclyn Strominger: Thank you so much for being an amazing guest.
• 30:30
  Jaclyn Strominger: I literally could talk to you for hours.
• 30:34
  Speaker: Thank you.
• 30:34
  Jaclyn Strominger: This was so much fun.
• 30:36
  Speaker: I really appreciate it.
• 30:37
  Jaclyn Strominger: Thank you.
• 30:37
  Jaclyn Strominger: And listeners, thank you so much for listening.
• 30:39
  Jaclyn Strominger: This is Unstoppable Success.
• 30:41
  Jaclyn Strominger: And until next time, keep leaping to your greatest success.