Latest / DEWA Podcasts / DEWA enhances stakeholder engagement in defining sustainability priorities
Transcript
- 0:00The Dubai Electricity and Water Authority applies
- 0:03an integrated organizational approach to engage
- 0:06stakeholders in setting sustainability priorities,
- 0:10thereby enhancing transparency and governance,
- 0:13while directing initiatives and resources towards
- 0:16the areas with the greatest economic, environmental
- 0:19and social impact. And this is how it was put
- 0:22into practice. As part of preparations for its
- 0:262025 sustainability report, the Dubai Electricity
- 0:30and Water Authority organized three virtual workshops
- 0:33with diverse stakeholder groups to review and
- 0:36evaluate 32 potential material topics covering
- 0:40the circular economy, climate change, innovation,
- 0:43customer happiness, and cybersecurity. This ensured
- 0:47that the authority's priorities are aligned with
- 0:49stakeholder expectations, as well as national
- 0:52and international trends and priorities. The
- 0:55materiality matrix, therefore, serves as a key
- 0:58foundation for preparing sustainability reports
- 1:01in line with global reporting initiative standards.
- 1:04The stakeholder engagement process involved a
- 1:07wide range of internal and external groups, including
- 1:10top management, employees, government entities,
- 1:14investors, suppliers, customers, partners, and
- 1:17the wider community. This approach provides a
- 1:20clear understanding of the most significant and
- 1:23impactful issues and enhances responsiveness
- 1:26to stakeholder expectations over the medium and
- 1:28long term. We have an integrated stakeholder
- 1:31engagement ecosystem that supports the alignment
- 1:34of our strategic priorities with stakeholder
- 1:37expectations and emerging trends in the Dubai
- 1:40Electricity and Water Authority's areas of work.
- 1:43The materiality assessment reflects our commitment
- 1:46to transparency and accountability, while transforming
- 1:49environmental challenges into opportunities for
- 1:52innovation, sustainable growth, and an enhanced
- 1:54quality of life. This supports Dubai's leading
- 1:57position and reinforces the Dubai Electricity
- 2:01and Water Authority's status as a global model
- 2:03for sustainable and innovative utilities. The
- 2:06materiality assessment results serve as a key
- 2:09reference for developing strategies, initiatives
- 2:11and performance indicators, as well as directing
- 2:14resources towards areas that deliver the greatest
- 2:16value to stakeholders and generate sustainable
- 2:19economic, social and environmental impact. Moreover,
- 2:23this approach enhances the quality of sustainability
- 2:25reporting and strengthens the establishment of
- 2:28a more effective governance system that keeps
- 2:30pace with stakeholder expectations, exceeds them,
- 2:33and supports Dubai's journey towards a more sustainable
- 2:35and prosperous future, said His Excellency Saeed
- 2:38Mohammad Altayeh, ND and CEO of the Dubai Electricity
- 2:42and Water Authority. The results of the 2025
- 2:45materiality assessment highlighted a strong focus
- 2:48on environmental issues related to climate change,
- 2:51emissions, energy, water, the circular economy,
- 2:55and waste management. This reflects the Dubai
- 2:57Electricity and Water Authority's role in supporting
- 3:00the transition to a low -carbon economy while
- 3:02enhancing resource efficiency and strengthening
- 3:05infrastructure resilience.