How to Set Up Business Systems for a Brand New Service (Before You Get Clients) with Anthea Proudfoot

Business-First Creatives: Client Experience & Systems for Service Providers · Apr 9, 2026 · 44m

Here's some advice to business owners (new and established): stop waiting until you’re overwhelmed to build your systems. In this episode, I sit down with Anthea Proudfoot to talk about how she built out her entire CRM and client experience instead of Systems in Session before she had a steady stream of clients.

It can be complicated to retrofit your processes into your business later, after you've gotten busy and overwhelmed. In this episode, we talk about what it really looks like to build a high-touch, automated client experience from scratch, how she completed her business systems in just…