How Customer Churn Destroys Small Business Cash Flow

Cash Flow Conversations with Fexingo: Working Capital, Receivables, and Small Business Finance · Sep 30, 2026 · 8m · transcript

Most small business owners obsess over acquiring new clients, but the real cash flow killer is often the quiet drift of existing ones. In this episode, Lucas and Luna examine how a mid-sized marketing agency discovered that thirty percent of their revenue was vanishing not from bad debt, but from simple inattention to renewal cycles. They break down why standard net terms fail when client relationships decay, how proactive churn management can stabilize monthly burn rates, and the specific metric every service firm should track to predict cash gaps before they happen. If you are running a B2B…