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[CBSA OTEE] 24, Explaining a Process in Plain Language

This podcast is made by Ran Chen, who holds an EA license, Insurance and Securities licenses (Series 6, 63, 65), and the CFP® designation. He is passionate about opening access to high-quality exam preparation resources and helping learners prepare more effectively for professional certification exams. In this episode you will learn: * How plain language principles are tested in the CBSA Officer Trainee Entrance Exam writing competency. * Why breaking complex procedures into chronological steps improves clarity for the public. * How to avoid the trap of choosing overly formal or jargon-heavy…

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