The Future of Retention is Data-Driven (and Your Tires Know It) with Shane Wilson
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Shane Wilson, the brain behind Connected Dealer Services (CDS), joins the crew to talk about how billions of data points, a deep background in consumer electronics, and a passion for keeping cyclists safe from autonomous vehicles are reshaping dealership service retention strategies.
The conversation kicks off with Shane’s winding path through the automotive tech world—from remote starts to launching a connected solution for dealerships that’s more than just GPS tracking. At the heart of CDS is a bold vision: empower dealers to own retention by equipping them with real-time…
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