Latest / DRIVE TIME DEBRIEF: A Physician Wellness Podcast with The Whole Physician
Managing Patient Expectations: Episode 124
Episode Summary:
In this episode, Amanda, Laura, and Kendra dive into the topic of patient expectations, a common pain point identified through recent market research. They discuss the impact of unexpressed and unmet expectations on both patients and healthcare providers, and how these can lead to disappointment and frustration. The hosts share personal anecdotes and insights on handling expectations in a clinical setting, emphasizing the importance of clear communication, empathy, and setting boundaries.
Key Topics Discussed:
1. Introduction to Patient Expectations:
Amanda introduces the…
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