Latest / Keys To The Shop : Equipping Coffee Shop Leaders
574: Founder Friday! w/ Mackenzie Cohen of Kittitas Cafe in Kittitas, WA!
If you want to run a great coffee shop, loving people is one of the most important things to have at the foundation of all you do. It is also sometimes the hardest and requires intentional pursuits of a visions and a tenacity that always seeks out ways to improve communication, service, hospitality, and quality to make sure both staff and customers consistently feel the love.
I am happy that we get to chat with someone whose cafe and pursuit of what coffee service and community can look like has been making an big impact in a small eastern Washington town.
Today we will be talking with the…
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