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The Person in Front of You: On the Quiet Tyranny of the Proxy Interview
Janet Albrechtsen, writing in The Australian, took aim at the ‘lived experience’ workforce now embedded, and often mandated, across Australian mental health bodies. I take her target as one instance of a wider failure: organisations say they hire the best people, yet too often they hire the best proxies—credentials, categories, keyword matches—and never assess the person in front of them. In mental health, where the Productivity Commission counts about 3,000 lives lost to suicide each year, the cost of that failure is measured in lives. This is a standalone opinion essay, released in audio…
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