Latest / CEO Daily Brief with Dr. Jessica Kriegel

Three Phrases For Leading Through Uncertain Times
In today's episode:
We live in uncertain and difficult times; here are three key phrases to help create the right experiences in your employees.
One: "Here's what I know." You can take away some of people's fears by giving them a small sense of certainty.
Two: "Here's what's likely." Let people in on the broader context you have as a leader,while building trust and empathy.
Three: "Here's what I don't know" or "Here's what I can't talk about yet." Leaders often feel the need to lie, but employees know they're working within a larger structure that can't share all information at once.
It's…
The skinny
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