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MRSi Panel on Innovation in the Patient Experience | fertilyfe Season 2

“The future of fertility will…” — that’s the question Dr. Angie Beltsos posed to our panel on innovation in the patient experience.

My answer: innovation isn’t always a new device or a breakthrough technology. Sometimes the most powerful innovation is empathy. I know because I lived it.

When I was told my prognosis was “futile,” I had two choices — be a passenger in my own tragedy, or become the CEO of my fertility treatment. Empathy and support are what make that possible. They’re what turn a clinical process into a human one.

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