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How to Make Your Team Unstoppable: Insights from Barbara Khozam
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Jaclyn Strominger chats with Barbara Khozam in a lively discussion about the vital connection between leadership and customer service. Barbara, a former chemist turned leadership trainer, shares her journey from the lab to the stage, highlighting her insights on what makes teams unstoppable. One key takeaway is the importance of recognizing employees; after all, a little acknowledgment goes a long way in boosting morale and performance. The duo emphasizes that effective communication and understanding employees' needs can transform the workplace, making it more engaging and…
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