Latest / Impact Ready / 145. Blind Spots
Transcript
- 0:02Welcome to Impact Ready, a show dedicated to helping you elevate
- 0:06your impact in the world. I'm Steph Safer, your host.
- 0:09Let's explore the power of showing up with intention and
- 0:12energy each day. This is for those who seek to
- 0:15make life truly meaningful. Get ready for impact.
- 0:23Hey team, I hope you had an awesome weekend.
- 0:25Happy Monday to you. October 6th.
- 0:28Oh my God, it is October, which means we are on the fast track
- 0:31to the holidays and I don't know about you, but I'm OK with it.
- 0:35I enjoy this time. I like the holidays, I love the
- 0:38fall, I love the season, and I hope that yours is starting off
- 0:42really well. Today I want to start by telling
- 0:45you a little story. I have a client, I'll call him
- 0:49Kyle, and Kyle was telling me about an interaction he had had
- 0:52recently with some friends. He was out with some old college
- 0:56buddies of his and one of his friends was telling a story to
- 0:59the group. All of a sudden the guy stopped
- 1:03and he looked and he said to Kyle, dude, I hate when you do
- 1:06that. You're totally checked out to
- 1:08what I'm saying. And Kyle was taken off guard.
- 1:12He really doesn't get confronted in that kind of way, but he goes
- 1:15what are you talking about? Chill out man.
- 1:18And his friend was pissed and kept going.
- 1:21He goes, no seriously, you always do that.
- 1:24Your eyes go blank and it's obvious that you're thinking
- 1:27about what you're going to say or you're not even listening at
- 1:29all. Now at this point Kyle looked to
- 1:33his wife and she just nodded her head in agreement with what his
- 1:36friend was saying. She looked at him and she goes
- 1:39you do that you do and Kyle goes.
- 1:42Well, why is this the first time I'm hearing about it?
- 1:45His buddy responded. He goes because you get
- 1:46defensive anytime anyone has feedback for you or tries to
- 1:50call you out on anything. Kyle looked at his wife again
- 1:54and she nodded again. And all night my client said
- 1:58that he was pissed and he couldn't let it go.
- 2:00In his mind, he was just ruminating about it.
- 2:03But then the next day and later, he realized that he had just
- 2:06been checked on a major blind spot of his that he'd never
- 2:09known about, and nobody had ever had the guts to tell him.
- 2:13I tell this story because this is the topic of our episode
- 2:17today. It might sound obvious, but one
- 2:19of the greatest roadblocks to having powerful impact in your
- 2:22life is a lack of self-awareness.
- 2:26Essentially, we can't have impact because we can't get out
- 2:29of our own way. We don't see ourselves for who
- 2:32we really are, or we don't see ourselves for how other people
- 2:35see us. And this is just part of the
- 2:38human condition. We have all kinds of blind spots
- 2:42as humans. We have patterns of behaving
- 2:44that we've had for years, many of them starting from when we
- 2:47were kids. We have limiting beliefs about
- 2:50what we're capable of or who we should interact with, what we
- 2:53deserve, how other people should act around us.
- 2:56We have negative stories. I call them saboteurs, and they
- 3:00kind of encompass all of this, but they often show up and
- 3:03pretty personified ways. For example, the perfectionist,
- 3:07the people pleaser, the martyr, the judge, the victim.
- 3:11All of these saboteurs are negative stories that we
- 3:14conflate with our true self, who we really are.
- 3:19And I don't think of any of those things as inherently bad.
- 3:23It's not positive or negative, it just is.
- 3:26It's a fact of life that we all have to contend with these
- 3:29beliefs, these stories, these thoughts about ourselves.
- 3:32We can generalize and just call them blind spots, but we all
- 3:37deal with them. We all deal with this stuff
- 3:38because we all have egos. And I stopped thinking of the
- 3:42ego as a bad thing also because I recognize that it is simply
- 3:46trying to keep us safe. The ego is trying to keep us
- 3:50safe. It's a means of survival.
- 3:52And safe to the ego often equals same.
- 3:57So if the ego wants to keep us safe, AKA the same.
- 4:01It makes a lot of sense that you see so many people with negative
- 4:04patterns of behavior that they don't necessarily see.
- 4:08The problem with these blind spots or negative patterns of
- 4:11behavior that we don't see is that they often stand in the way
- 4:14of us getting what we want. Someone said to me once, the
- 4:18only thing getting in the way of what you desire in your life is
- 4:20you. Over the years I've thought
- 4:23about that a lot, and as I've learned about saboteurs and the
- 4:26ego, I agree more and more with that statement.
- 4:29Because not only do blind spots influence the way we show up
- 4:32right now in our present day, they also influence what we
- 4:36believe is possible for our future.
- 4:39The other tricky thing about blind spots is that although we
- 4:42are blind to our own, the people around us often have very clear
- 4:47visibility, just like my client Kyle.
- 4:50It's like when you're in San Francisco and you live in the
- 4:53city, you're completely socked in by fog for the majority of
- 4:57the days of the year. But if you go outside the city
- 4:59just a little bit, just a mile or two, there are clear blue
- 5:03skies and bright sunshine everywhere.
- 5:05It's not really fair, actually. We are San Francisco, socked in
- 5:10by fog. Most days.
- 5:12Our friends and our family, they live in the surrounding cities
- 5:16or just across the Golden Gate Bridge, with absolutely clear
- 5:19visibility and a pretty good idea of what our blind spots
- 5:23are. It's why you think that you
- 5:26might be working really hard and taking risks, but your friends
- 5:29and your family see that you're scared to put yourself out
- 5:32there, and you are dancing around, taking actual action on
- 5:36what you care about most. It's why you think you're great
- 5:40with money, but your friends see that you have a serious spending
- 5:43problem and you actually haven't built any systems around you to
- 5:45help grow your safety and security and your wealth.
- 5:50It's why you might think you have a pretty accurate outlook
- 5:52on life. You call yourself a realist, but
- 5:55your friends and your family see that your sarcasm and all of
- 5:58yourself deprecating talk is really just a reflection of your
- 6:01insecurity. I'll tell you another story.
- 6:05Satya Nadella was someone who took over Microsoft in 2014 and
- 6:10at the time the company was criticized for being very
- 6:12siloed, competitive internally, slow to adapt to technology and
- 6:17the things that were up and coming.
- 6:20A lot of the former employees said that the internal culture
- 6:23prized know it all behavior over humility and curiosity.
- 6:28Early in his tenure, Nadella made a public remark advising
- 6:32the women at the company that rather than asking for raises,
- 6:35they should have, quote, faith. The system will give it to you,
- 6:39UN quote. As you can imagine, there was
- 6:44immediate backlash. He recognized the comment
- 6:47revealed a very large blind spot in how he perceived fairness,
- 6:52gender dynamics and just in general, the lived experience of
- 6:55underrepresented groups. He quickly sent an apology to
- 6:59the company acknowledging he was wrong, and that was a moment
- 7:03that showed openness to learning about his blind spots and he was
- 7:07willing to correct himself publicly.
- 7:09As time went on, he also worked to shift the leadership style
- 7:12within the company. He made empathy a pillar and
- 7:16reoriented Microsoft's culture toward learning and curiosity
- 7:20and growth the way that people want to be learning.
- 7:23He encouraged asking questions, admitting ignorance, and
- 7:27learning in public, a stark contrast from what it was prior
- 7:31to him coming there. And I use this example because
- 7:35this particular blind spot that Nadella had, it wasn't trivial
- 7:39and it wasn't hidden away in a corner.
- 7:41In fact, blind spots can often be very problematic and
- 7:44sometimes dangerous. In this case, his blind spot was
- 7:47cultural. It was structural and it
- 7:50affected people, culture, morale, innovation.
- 7:53It affected product decisions and internal collaboration.
- 7:56The list goes on and on. It was so important for him to
- 8:00make that correction and to shine a flashlight on that part
- 8:03of himself that he wasn't seeing.
- 8:06Blind spots can have us in patterns of behavior we don't
- 8:09even recognize as being problematic.
- 8:11For example, over apologizing, micromanaging behavior of other
- 8:16people, deflecting compliments from others, being chronically
- 8:20busy. These are all symptoms of blind
- 8:23spots that we aren't seeing in ourselves.
- 8:27In the world of communication, people frequently reference
- 8:30what's called the Jihari Window. The Jihari window is a concept
- 8:34that suggests that we have 4 areas of our identity.
- 8:37Visualize a box that has four quadrants, and picture 1 area of
- 8:41identity being in each quadrant of the box.
- 8:44So the first is your public self, and that's the self that's
- 8:48known to ourselves and to others.
- 8:50There's the private self, which is known only to us.
- 8:53There's the unknown self that is neither open to the public nor
- 8:59to us. And then lastly, there's the
- 9:01blind spot, which is that which others know about us, but that
- 9:05we are not yet aware of ourselves.
- 9:09We all have blind spots, every single one of us.
- 9:12And often times when people are talking about inner work,
- 9:15they're talking about a process in which they start to look at
- 9:19those blind spots and work through them.
- 9:21And this process can look 100 different ways, but it most
- 9:24often involves shining a flashlight on things about
- 9:26yourself that you might not like to look at, things that can feel
- 9:30embarrassing or shameful, things you might want to deny.
- 9:34And I don't know that the working through blind spots ever
- 9:37ends. It seems like the older we get
- 9:40and the more we learn, the more it is that we don't really know.
- 9:44But I do think what's important about this idea is the
- 9:47willingness to look at those blind spots.
- 9:50It's the ability to do some self exploration and name the
- 9:53saboteurs that pop up in your life.
- 9:56It's being open to being imperfect and being humbled and
- 10:00approaching things with curiosity and open mindedness
- 10:03and open heartedness instead of defensiveness and pride.
- 10:08And again, some of this might sound really obvious, but how
- 10:11many people do you know who are really willing to do this type
- 10:14of work and take the stance in their life?
- 10:16How many people do you know who really approach things with true
- 10:20open heartedness and open mindedness?
- 10:22It's something we all have to work on.
- 10:26In coaching. One of the first things that we
- 10:28do is dig into exploring blind spots.
- 10:31One of the ways we get started is I have clients write down all
- 10:35the excuses that they find themselves making in their life.
- 10:38It's a start to understanding some of the voices that they
- 10:41hear and beliefs that they have about themselves, about their
- 10:44circumstances, and about the possibility around their future.
- 10:48For example, one really common excuse that people have is I
- 10:52don't have enough time. When we dig into that excuse, it
- 10:55often leads to a discussion about how they feel like they
- 10:58don't have control of their own calendars or their own life,
- 11:02that there is too much to do and they can't possibly fit it all
- 11:05in. That then leads to discovery
- 11:09about what saboteurs might be involved.
- 11:12Two of the most common ones are the martyr.
- 11:15The martyr is I have to do everything around here.
- 11:17I shouldn't have to do all this, but I don't let anybody help me
- 11:20because I need to have control over this.
- 11:22I'm angry, I'm resentful that I have to do everything, blah,
- 11:25blah, blah. That's kind of a generic voice
- 11:28of the martyr. The other really common one is
- 11:31the victim, and the victim sounds like this isn't fair, I
- 11:35shouldn't have to do this. Nothing works out for me, I
- 11:38can't change anything about my life no matter what I do,
- 11:40nothing gets better, etcetera, etcetera.
- 11:43The reason this is a helpful exercise for clients is because
- 11:46when people recognize that they have beliefs about things and
- 11:50they are often based on old stories, they tell themselves
- 11:52negative stories that were created when they were young,
- 11:55often as a way to be able to survive or thrive in their
- 11:59environment when they were little.
- 12:01They realize that these outdated stories are running the freaking
- 12:05show. And while that was fine as a kid
- 12:08or a teenager or even a young adult, we don't want our teenage
- 12:12stories running the show right now.
- 12:15As a wiser, more experienced adult version of ourselves.
- 12:19We realized that the stories that were meant to keep us safe
- 12:22are often keeping us the same, and that in the grand scheme of
- 12:26things, humans don't want to stay the same.
- 12:29We loathe stagnation. We want growth and expansion and
- 12:33opportunity, and the only way to get there is through change.
- 12:38So how can you actually start to create the change?
- 12:42How do you shine a light on your own blind spots?
- 12:45And by the way, I do think we can do this on our own.
- 12:48I think we can do this type of work that it's possible for us
- 12:52to get clarity on this by ourselves.
- 12:54However, I'm a huge advocate of getting an outside pair of eyes
- 12:59on this, working with somebody in a coaching role or a
- 13:04therapist or a trusted mentor. Just getting another person's
- 13:07perspective can be very helpful if you use them as a mirror so
- 13:11that you can see what you haven't been able to see before.
- 13:15If you're wanting to dig into this on your own, here are a
- 13:18couple ways that I think you can start to get some traction.
- 13:22The first thing is write down the top five excuses that you
- 13:25say to yourself about your life. Whether it's about not following
- 13:28through on things or not creating change, what you say to
- 13:31yourself when you're tired, whatever context the excuse
- 13:35might be in, it's good to understand the stories that we
- 13:39tell ourselves. That's a big part of the
- 13:41self-awareness piece. The second thing is to practice
- 13:45being in choice. And what I mean by that is when
- 13:48you hear a story that comes up, an old story, practice choosing
- 13:53a different way of doing it, a different way of behaving, a
- 13:57different way of showing up, and choose the way that your very
- 14:01best self would do it. So if you're the absolute best
- 14:05version of yourself, how would they take this action or have
- 14:09this conversation, or what would their perspective be on this
- 14:13circumstance? Ask yourself those questions
- 14:16through the lens of you feeling like the very best version of
- 14:19you. And then finally, the third
- 14:22thing. Get some outside perspective.
- 14:25There's really no substitute for this.
- 14:26It's the best way to get some other eyes on your situation.
- 14:32And this could look like asking 3 to 4 friends or family members
- 14:37or trusted people who know you really well to tell you what
- 14:41they think your blind spots are, what you don't see, or what they
- 14:45think might be getting in your way.
- 14:47This can be vulnerable, hard to hear sometimes, it can feel
- 14:51painful in some situations. So before you have this
- 14:54conversation, create an agreement together, you and the
- 14:57person in front of you, that you're both going to be open
- 15:01minded and open hearted. That you're going to be curious
- 15:04and that the other person is going to say these things to you
- 15:07with love and compassion and without any judgement or high
- 15:10and mighty attitude. Now, if I'm zooming out a little
- 15:13bit and thinking about this, we always talk about these types of
- 15:18topics through the lens of impact.
- 15:20And there's no doubt that being able to see our blind spots, get
- 15:23to know them, get to working on them, that dramatically
- 15:26increases our chances of having positive impact in our own lives
- 15:29and the lives of other people. But I will also say that when
- 15:33you can become free of some of these negative stories, when you
- 15:37could have full visibility and not be socked in by the fog
- 15:40anymore, your life feels so much better.
- 15:44It's more joyful. Everything feels more
- 15:46fulfilling. You have more gratitude for the
- 15:48things around you. And I think most of all, you get
- 15:51to release some of the weight of old shame that you might
- 15:55unconsciously be holding onto about these blind spots that we
- 15:58have. We can be free of it.
- 16:00There's no better feeling than to be free of old heavy shame.
- 16:05As a result of all this work, your baseline frequency
- 16:08increases little by little, you live a more authentic, genuine
- 16:12life. You get to take off some of the
- 16:14masks that you might be wearing as a human every day, and you
- 16:18close the gap between who you really are on the inside and how
- 16:22you present on the outside. I mean, the rewards are truly
- 16:25exponential. So my challenge to you this week
- 16:28is to pick one of those three things and work on starting to
- 16:32identify your own personal blind spots, even if it feels
- 16:37vulnerable or painful. Remember, the goal and the
- 16:40reward at the end is more freedom, more gratitude, more
- 16:44joy, and just a more authentic feeling life.
- 16:48So I hope that this conversation has spurred on some thoughts
- 16:52within you. I hope it helps.
- 16:54I'm so glad you're here. Have an awesome week and thank
- 16:57you team, for being ready to impact.
- 17:00Thanks for listening to Impact Ready.
- 17:02I hope today's episode inspired you to own your impact and
- 17:05recognize that you are powerful. By elevating our energy and
- 17:09awareness, we can create exponential change in this life.
- 17:12If you enjoyed today's insights, share them with a friend and
- 17:15subscribe to the show for more. I truly appreciate you.
- 17:18Thanks again for being here.