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What do you do when products fail and who's responsible for picking up the bill?
This week on The kbbreview Podcast, host Andy Davies is back (slightly croaky but fighting on!) alongside our full expert panel — Trevor Scott from RFK, Liz Pantling-Jones from Lima Kitchens, Justine Bullock from The Tap End and Nick Warrington from Stuart J Warrington — for a brilliantly lively and brutally honest discussion.
We’re diving into one of the industry’s biggest headaches: what really happens when products fail on site or deliveries turn up damaged.
Is it actually possible to check goods properly under the time pressures suppliers give you?
Do you get the support you need when…
The skinny
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