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Build relationships with your customers that matter - Interview with Chris Brogan on The Impact Equation

Following on from my recent interview, Social customer service can make your business more customer focused – Interview with Joshua March, Conversocial, today I am very, very excited (this was one of my blogging goals this year!) to share with you an interview that I conducted with Chris Brogan CEO & President of Human Business Works, a business design company using publishing and media to provide tools and insights smarts to help professionals and business owners work better.

He's been blogging since 1998 and his site, www.chrisbrogan.com, is one of the most popular business and marketing…

The skinny

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